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135

Troubleshooting and Support

7 Troubleshooting and 

Support

This chapter contains information on the following topics:

•

Resetting the camera (page 136)

•

HP Image Zone software, including system requirements 

and HP Image Zone Express (page 137)

•

Using the camera without installing the HP Image Zone 

software (page 139)

•

Possible problems, causes, and solutions (page 145)

•

Error messages on the camera (page 160)

•

Error messages on the computer (page 172)

•

Getting assistance from HP (including web and phone 

support) (page 174)

NOTE: 

For more information about solutions to problems 

mentioned here, as well as any other issues you might 

have with your camera or the HP Image Zone software, 

see the HP Customer Support website: 

 

www.hp.com/support

.

Downloaded from ManualsCamera.com Manuals

Summary of Contents for R717

Page 1: ...User s Manual HP Photosmart R717 Digital Camera with HP Instant Share Downloaded from ManualsCamera com Manuals ...

Page 2: ...Downloaded from ManualsCamera com Manuals ...

Page 3: ...tant recycling information for our customers in the European Union To preserve the environment this product must be recycled after its useful life as required by law The symbol below indicates that this product may not be disposed in the general trash Please return the product for proper recovery disposal to the authorized collection location nearest to you For more information regarding return an...

Page 4: ...Downloaded from ManualsCamera com Manuals ...

Page 5: ... Card Optional 18 10 Install the Software 20 Windows 20 Macintosh 21 User s Manual on the CD 21 Camera Parts 22 Back of the Camera 22 Front Side and Bottom of the Camera 25 Top of the Camera 27 Camera States 28 Camera Menus 28 Camera Status Screen 31 Viewing the On Camera Demo 31 2 Taking Pictures and Recording Video Clips 33 Taking Still Pictures 33 Recording Audio with Still Pictures 34 Orientat...

Page 6: ...ng Panorama Mode 52 Taking a Panoramic Sequence of Pictures 53 Using My Mode 55 Selecting and Saving Preferred Settings in My Mode 55 Using the My Mode Saved Settings Sub Menu 56 Using the Self Timer Settings 58 Using the Burst Setting 60 Using the Capture Menu 61 Help for the Menu Options 62 EV Compensation 63 Adaptive Lighting 64 Image Quality 66 Custom Image Quality 69 White Balance 71 Manual W...

Page 7: ...102 Record Audio 103 4 Using HP Instant Share 105 Using the HP Instant Share Menu 106 Setting Up Online Destinations in the Camera 108 Sending Individual Images to Destinations 110 Sending All Images to Destinations 112 5 Transferring and Printing Images 115 Transferring Images to a Computer 115 Printing Images Directly from the Camera 117 Printing Panoramas 120 6 Using the Setup Menu 121 Display ...

Page 8: ... without Installing the HP Image Zone Software 139 Transferring Images to a Computer without HP Image Zone Software 140 Using a Memory Card Reader 141 Configuring the Camera as a Disk Drive 144 Problems and Solutions 145 Error Messages on the Camera 160 Error Messages on the Computer 172 Getting Assistance 174 HP Accessibility Website 174 HP Photosmart Website 175 Support Process 175 Phone Support...

Page 9: ... 188 Recharging the Lithium Ion Battery 189 Safety Precautions for Recharging Lithium Ion Batteries 191 Sleep Time out for Power Conservation 192 B Purchasing Camera Accessories 193 C Caring for Your Camera 197 Basic Camera Care 197 Cleaning the Camera 198 Cleaning the Camera Lens 199 Cleaning the Camera Body and Image Display 199 D Specifications 201 Memory Capacity 207 Index 209 Downloaded from ...

Page 10: ...10 HP Photosmart R717 User s Manual Downloaded from ManualsCamera com Manuals ...

Page 11: ...g mode for best exposure for common picture scenes or define your own shooting mode with your most frequently used settings Use Panorama to capture up to five consecutive pictures and preview them as a full panorama on your camera Then merge them into one wide image on the computer See page 49 HP Image Advice Provides tips to help you take better photos See page 99 HP Instant Share Easily select s...

Page 12: ... a television and recharge a spare Lithium Ion battery in the dock base The dock also provides a convenient home for your camera Setup To locate a part on your camera such as a button or a light while following the instructions in this section see Camera Parts on page 22 1 Install the Camera Dock Insert Optional If you buy the HP Photosmart R series dock you will notice one or more clear dock inse...

Page 13: ...ottom of the camera by sliding the door to the back of the camera 2 Insert the battery in the larger slot as shown and push it in until the latch catches 3 Close the Battery Memory card door by pushing the door down and then sliding the door toward the front of the camera until the door latches To remove the battery from the camera first turn the camera off Then open the Battery Memory card door r...

Page 14: ...battery was shipped with your camera it will be partially charged but you should fully charge it before using it the first time You can charge the battery while it is in the camera See Charge the Battery on page 15 TIP You can also use an optional HP AC power adapter to power the camera If you use a rechargeable Lithium Ion battery you can recharge the battery in the camera or in the optional R se...

Page 15: ...outlet 2 Open the small rubber door on the side of the camera 3 Attach the thin cord from the HP AC power adapter to the power adapter connector on the side of the camera as shown The Power Memory light on the back of the camera will start blinking to show that the battery is charging The rechargeable Lithium Ion battery will usually charge fully in 4 6 hours in the camera When the Power Memory li...

Page 16: ...ys on the Image Display as the camera powers up 6 Choose the Language The first time you turn the camera on you are prompted to choose a language 1 Scroll to the language that you want by using the buttons on the Controller 2 Press the button to select the highlighted language TIP If you need to change the language later you can do this with the Language setting in the Setup menu see Language on p...

Page 17: ...and time at which you take each picture This information is recorded in the image properties which you can see in Playback Mode when the Playback Menu see page 93 or HP Instant Share Menu see page 106 is displayed when viewing Image Info see page 99 and when viewing the image on your computer You can also choose to have the date and time imprinted on the image see Date Time Imprint on page 85 1 Th...

Page 18: ...you need to change the date and time settings later you can do this with the Date Time setting in the Setup menu see Date Time on page 128 9 Install and Format a Memory Card Optional Your camera contains internal memory that allows you to store images and video clips However you can use a memory card purchased separately instead to store images and video clips For more information about supported ...

Page 19: ...he Delete sub menu 6 Use the button to highlight Format Card and then press the button to display the Format Card confirmation screen 7 Press the button to highlight Yes and then press the button to format the card Formatting Card appears in the Image Display while the camera is formatting the memory card When the camera has completed the formatting the Total Images Summary screen is displayed see...

Page 20: ...B of RAM Windows 2000 XP 98 98 SE or Me and Internet Explorer 5 5 Service Pack 2 or higher Internet Explorer 6 is recommended If your computer meets the requirements above the installation process installs either the full version of HP Image Zone or HP Image Zone Express For details see HP Image Zone Software on page 137 1 Close all programs and temporarily disable any virus protection software ru...

Page 21: ...ng re enable the virus protection software you disabled in Step 1 User s Manual on the CD A copy of this camera User s Manual in different languages is located on the HP Image Zone software CD To view your camera User s Manual 1 Insert the HP Image Zone software CD into the CD drive of your computer 2 On Windows Click View User s Manual on the Main page of the CD installation screen to view the Us...

Page 22: ... Back of the Camera Name Description 1 Power Memory light Solid Camera is on Blinking rapidly Camera is writing to memory or memory card Blinking slowly Camera is charging the batteries using the optional HP AC power adapter Off Camera is off 2 switch page 16 Turns the camera power on and off 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Downloaded from ManualsCamera com Manuals ...

Page 23: ...wrist strap to the camera 5 Controller with and buttons Allows you to scroll through menus and images on the Image Display 6 button pages 61 93 Allows you to display camera menus select menu options and confirm certain actions on the Image Display 7 Self Timer Burst button pages 58 60 Allows you to select between the Normal Self Timer Self Timer 2 Shots and Burst settings 8 Flash button page 47 Al...

Page 24: ...er lights Solid red Video is recording AF solid green When you press the Shutter button halfway down this light turns on solid when the camera is ready to take a picture auto exposure and auto focus are locked and the flash is ready AF blinking green When you press the Shutter button either a focus warning occurred the flash is still charging or the camera is processing a picture Both and AF blink...

Page 25: ...portion of video clips 3 Viewfinder pages 33 36 Allows you to frame the subject of your still images or video clips 4 Self Timer Focus Assist light page 58 Blinks during the count down before taking a picture when the camera is set to Self Timer or Self Timer 2 shots or in low light situations when Focus Assist is activated Also turns on briefly when a picture is taken 1 3 4 5 6 7 8 9 2 Downloaded...

Page 26: ... 115 117 Allows you to connect a USB cable from the camera to a USB enabled computer or any PictBridge certified printer 7 Tripod mount Allows you to mount the camera on a tripod 8 Camera dock connector page 193 Allows you to connect the camera to the optional HP Photosmart R series dock 9 Battery Memory card door pages 13 18 Allows access to insert and remove the battery and an optional memory ca...

Page 27: ...ect between different shooting modes for taking still pictures 2 Speaker Plays camera sounds and audio clips 3 Shutter button page 33 Focuses and takes a picture Records audio clips 4 Video button page 36 Starts and stops recording a video clip 1 2 3 4 Downloaded from ManualsCamera com Manuals ...

Page 28: ...t using Playback see Chapter 3 Reviewing Images and Video Clips starting on page 87 TIP If you are in Playback or a menu and want to take a picture quickly press the Shutter button halfway down and release it The camera switches to Live View Camera Menus Your camera has five menus that when accessed appear in the Image Display on the back of the camera To access the menus press the button then use...

Page 29: ... date and time on the images For information about using this menu see Using the Capture Menu on page 61 The Playback Menu provides functions for the pictures you have taken Through the Playback Menu you can obtain information about improving an image remove red eye from images taken with a flash rotate images add audio preview panoramic sequences and delete images from the internal memory or opti...

Page 30: ...such as display brightness date and time language and TV setting among others It also allows you to move images from the internal memory to an optional memory card For information about using the Setup Menu see Chapter 6 Using the Setup Menu starting on page 121 The Help Menu provides helpful information and tips on topics such as battery life camera buttons recording audio reviewing images you ha...

Page 31: ...screen shows whether a memory card is installed indicated by the icon the amount of power available such as the battery full indicator see Power Indicators on page 188 the number of pictures remaining and the Image Quality setting indicated in the example by the 6MP Viewing the On Camera Demo This camera has a slideshow of its major features You can display the slideshow at any time by turning the...

Page 32: ...32 HP Photosmart R717 User s Manual Downloaded from ManualsCamera com Manuals ...

Page 33: ...e Shutter button on the top of the camera halfway down The camera measures and locks the focus and exposure The AF viewfinder light turns on solid green when focus is locked see Focusing the Camera on page 39 for details 3 Press the Shutter button all the way down to take the picture You will hear a shutter click when the camera takes the picture see Camera Sounds on page 123 TIP Hold the camera w...

Page 34: ...taking the picture as explained in this section You cannot use this method in Panorama mode nor with the Self Timer Self Timer 2 Shots Burst or AE Bracketing settings Add an audio clip to the picture after it is taken For details on how to do this see Record Audio on page 103 To record audio while taking a picture 1 After you have pressed the Shutter button to take a picture continue holding it do...

Page 35: ... taken The camera uses the reading from this sensor to automatically rotate the image to its proper orientation when saving the file TIP You can also manually rotate still images using the Rotate option in the Playback Menu See Rotate on page 102 NOTE The orientation sensor is not used when recording video clips nor in the Panorama or Document shooting modes Downloaded from ManualsCamera com Manua...

Page 36: ...mera runs out of memory After recording has stopped the last frame of the video clip appears for several seconds on the Image Display This is called Instant Review You can delete the video clip during Instant Review by pressing the button then selecting This Image from the Delete sub menu You can use Playback to review the video clips you have recorded See Using Playback on page 87 NOTE If you hav...

Page 37: ...IP If you prefer not to use Live View you can set the camera to start up with Live View turned off see Live View at Power On on page 127 NOTE In low light the scene in the Image Display may appear as gray or subdued colors This is done to show more detail The following table describes the information that is displayed in Live View when the camera settings are at their default values and an optiona...

Page 38: ...nds on the state of your camera battery see Power Indicators on page 188 AC power when using the HP AC power adapter or optional HP Photosmart R series dock 4 12 Remaining pictures count actual number depends on the current Image Quality setting and how much space remains in memory 5 6MP Image resolution setting default is 6MP 6 Compression setting default is 7 Focus brackets see Focusing the Came...

Page 39: ...sing on the wrong subject try using Spot focus see Auto Focus Area on page 74 Obtaining Optimum Focus and Exposure When you have the camera set to a focus range other than Macro see Using the Focus Range Settings on page 42 the camera will attempt to auto focus However when the camera cannot focus using one of these focus range settings the focus brackets in Live View turn red This indicates that ...

Page 40: ...o see Using the Focus Range Settings on page 42 When you press the Shutter button the camera also measures the light level to set the proper exposure If the camera determines there is not enough light and the camera will require a very long exposure the icon of a shaking hand appears in the Live View screen indicating that the picture might be blurry If the icon appears try one of the following Tr...

Page 41: ...us Lock to help achieve focus in low light or low contrast situations 1 Frame the subject for your picture or a higher contrast or brighter object within the focus brackets 2 Press the Shutter button halfway down to lock the focus and exposure 3 Continue to hold the Shutter button halfway down while you re frame or adjust your subject for proper positioning 4 Press the Shutter button all the way d...

Page 42: ... 5 in away With this setting the camera will not take a picture if it cannot find focus the AF viewfinder light blinks green and the focus brackets turn red in the Live View screen Macro focus has a range of 18 to 50 cm 7 to 19 5 in Infinity Use when taking pictures of distant objects and landscapes Focus is limited to a small region near infinity Manual Focus Allows you to step manually through t...

Page 43: ...the left side of the Image Display to indicate the focus meter setting and the center of the Image Display is shown magnified to help you determine when the image is in focus 2 Use the buttons to adjust the focus Changes in focus are indicated in the focus meter The magnified view described above will time out 2 seconds after you finish adjusting focus TIP To find the best focus position adjust th...

Page 44: ...hoto zoom 3x you must hold the camera steady in order to take a picture that is not blurry If an icon of a shaking hand appears in the Live View screen when the Shutter button is pressed halfway down you are moving the camera or the scene needs more light the picture will likely be blurry Try holding the camera closer to your body or against a steady object or set the camera on a tripod or stable ...

Page 45: ...ses no moving lens parts You can use digital zoom when you have exhausted optical zoom and you want to capture only a portion of the scene in the Image Display As you zoom in a yellow frame surrounds the portion of the scene you want to capture allowing you to eliminate unwanted portions of the scene 1 While in Live View press Zoom In on the Zoom lever to optically zoom in to the maximum level the...

Page 46: ...he picture 4 To return to optical zoom press Zoom Out on the Zoom lever until digital zooming stops Release Zoom Out and then press it again NOTE You can disable digital zoom in the Setup Menu see Digital Zoom on page 126 NOTE Digital zoom reduces the resolution of an image so your picture will tend to be more grainy than the same image taken with optical zoom In situations where you need higher q...

Page 47: ...ct you can use this setting to increase the light on the front of your subject This is called fill flash Flash Off The camera will not use flash no matter the lighting conditions Use this setting to capture poorly lit subjects that are beyond the flash range or to capture existing light scenes Exposure times may be increased when using this setting so you should use a tripod to avoid blurry pictur...

Page 48: ...phenomenon is caused by light from the flash reflecting off the subjects eyes which sometimes makes a human s eyes appear red or an animal s eyes appear green or white in the captured image When you use a flash setting with red eye reduction the camera flashes quickly up to three times to minimize the subject s pupils thus reducing the effect of the red eye phenomenon before the camera uses the ma...

Page 49: ...ting Description Auto Mode Use Auto Mode when you need to take a good shot quickly and do not have time to select a special shooting mode on the camera Auto Mode works well for most shots in normal situations The camera automatically selects the best F number aperture ISO speed and shutter speed for the scene Action Use Action mode to capture sporting events moving cars or any scene where you want...

Page 50: ...eview Panorama option in the Playback Menu see Preview Panorama on page 101 Beach Use Beach mode to capture scenes at the beach This mode allows you to capture bright beach scenes with a good balance of highlights and shadows Snow Use Snow mode to capture scenes in snow This mode allows you to capture bright snow scenes preserving the correct brightness of the snow Sunset Use Sunset mode to captur...

Page 51: ...shooting flat textual or graphical pieces This mode uses a high contrast setting and a low saturation setting with flash set to Flash Off and the orientation sensor turned off Aperture Priority Use Aperture Priority mode when you want specific control over the aperture for example using a lower F number to blur the background or a higher F number for more depth of field This mode lets you select t...

Page 52: ...se Using Panorama Mode Panorama mode allows you to take a sequence of 2 5 pictures that can be stitched together in order to capture a scene too wide to fit into a single picture In Panorama mode you take a picture as the first in the panoramic sequence and each subsequent picture you take is added to the panorama until you end the sequence by pressing the button or until you have taken the fifth ...

Page 53: ...stant Review the camera switches to Live View with displayed in the Image Display 3 Position the camera to take the second picture Notice the transparent overlay of the image of the first picture in the sequence superimposed on the left third of the Live View screen Use this overlay to align your second picture horizontally with the first 4 Press the Shutter button to take the second picture After...

Page 54: ...t during Instant Review by pressing the button then selecting Entire Panoramic Sequence in the Delete sub menu To preview the combined panoramic sequence on your camera see Preview Panorama on page 101 NOTE The Panorama shooting mode requires the full version of the HP Image Zone software to automatically stitch images together on your computer see Transferring Images to a Computer on page 115 and...

Page 55: ...e and then simply set your camera to the My Mode shooting mode every time in the future that you wish to take similar pictures The settings in My Mode are completely independent from the group of settings used for all other shooting modes on the camera My Mode settings are saved by default when you turn the camera off Selecting and Saving Preferred Settings in My Mode 1 Press the Mode button on th...

Page 56: ... My Mode even if you switch to a different shooting mode or turn the camera off To change any of the settings you selected in My Mode repeat steps 1 through 5 Using the My Mode Saved Settings Sub Menu You can further customize how My Mode works by using the My Mode Saved Settings sub menu This sub menu allows you to specify the settings you would like to save in My Mode and which settings you woul...

Page 57: ...en you turn the camera off or to specify that the camera start in My Mode each time you turn the camera on a Use the buttons to scroll to the setting b Press the button to either remove the check mark next to a setting so it will return to its default setting when you turn the camera off or toggle the Start in My Mode setting to Yes 5 Repeat Step 4 for each setting you want to change 6 Press the b...

Page 58: ...picture b Press the Shutter button all the way down A countdown appears on the screen and the Self Timer Focus Assist light blinks for 10 seconds before the camera takes the picture If you set the camera to Self Timer 2 Shots after the first picture is taken the Self Timer Focus Assist light blinks for a few more seconds until the second picture is taken TIP If you immediately press the Shutter bu...

Page 59: ...econds after recording stops NOTE With either the Self Timer or the Self Timer 2 Shots setting only one video clip is recorded after the 10 second countdown The Self Timer setting resets to the default Normal setting after the picture is taken TIP If you are taking still images in low light you can use the self timer setting to avoid blurry images caused by camera shake Place the camera on a stead...

Page 60: ...e camera runs out of memory The Image Display remains off during the burst capture After the burst pictures have been taken each image appears one at a time on the Image Display When Burst is selected the Burst icon will appear in the Live View screen The Burst setting remains in effect until it is changed again or until it resets to the default Normal timer burst setting when you turn the camera ...

Page 61: ...en press the button If Live View is already on simply press the button 2 Use the buttons to scroll through the Capture Menu options 3 Either press the button to select a highlighted option and display its sub menu or use the buttons to change the setting for the highlighted option without going to its sub menu 4 Within a sub menu use the buttons and then the button to change the setting for the Ca...

Page 62: ...elp for the Menu Options Help is the last option in each of the sub menus within the Capture Menu The Help option provides information about that Capture Menu option and its settings For example if you press when Help is highlighted in the White Balance sub menu the White Balance Help screen is displayed as shown Use the buttons to scroll through the Help screens To exit the Help and return to the...

Page 63: ...th many dark objects decrease the EV Compensation to darken the scene to be closer to black 1 In the Capture Menu page 61 select EV Compensation 2 In the EV Compensation sub menu use the buttons to change the EV setting in incremental steps from 3 0 to 3 0 The new setting is applied to the Live View screen behind the menu so you can see the effect each setting will have on the picture 3 Press the ...

Page 64: ...uldn t reach Here is an example of how Adaptive Lighting can enhance an image Adaptive Lighting is useful in situations like these Outdoor scenes with a mixture of sun and shade Cloudy days when there is a lot of glare from the sky Indoor scenes that use flash photography to soften or even out the effect of the flash Backlit scenes where the subject is too far away for the regular flash to reach o...

Page 65: ...e setting and return to the Capture Menu The following table explains the settings in more detail If the new setting is anything other than the default Off setting the icon for the setting will appear in the Live View screen Except in My Mode page 55 Adaptive Lighting remains in effect until it is changed again even when you turn the camera off Setting Description Off The camera will process the i...

Page 66: ... to set the resolution and JPEG compression of the still images you capture with your camera The Image Quality sub menu has six settings 1 In the Capture Menu page 61 select Image Quality 2 In the Image Quality sub menu use the buttons to highlight a pre defined setting or the Custom menu option 3 Press the button to save a pre defined setting and return to the Capture Menu Or when the Custom menu...

Page 67: ... 6 cm 11 by 14 in 4MP Images will be 4MP medium resolution and have medium compression This setting produces high quality images but uses less memory than the 6MP settings above This setting is recommended for printing images up to 20 3 by 25 4 cm 8 by 10 in 2MP Images will be 2MP low resolution and have medium compression This is a memory efficient setting recommended for printing images up to 12...

Page 68: ...te for e mailing or viewing on screen The Pictures remaining count at the bottom of the Image Quality sub menu screen updates when you highlight each setting See Memory Capacity on page 207 for more information about how the Image Quality setting affects the number of images that can be saved in the internal memory in the camera The Image Quality setting will appear in the Live View screen Except ...

Page 69: ... sub menu the default Resolution setting is 6MP full resolution and the default Compression setting is medium compression 1 In the Image Quality sub menu page 66 select the Custom option 2 Use the buttons to move between the Resolution and Compression options 3 Use the buttons to change the Resolution or Compression setting The following tables help explain these settings Resolution Settings 6MP F...

Page 70: ... setting remains in effect until it is changed again even when you turn the camera off NOTE When you use digital zoom the resolution changes as you zoom in see Digital Zoom on page 45 Compression Settings Most compression most memory efficient and lowest quality Medium compression Minimal compression higher quality Little to no compression uses the most memory and provides maximum quality Download...

Page 71: ...ture Menu page 61 select White Balance 2 In the White Balance sub menu use the buttons to highlight a setting The new setting is applied to the Live View screen behind the menu so you can see the effect each setting will have on the picture 3 Press the button to save the setting and return to the Capture Menu The following table explains the settings in more detail Setting Description Auto The cam...

Page 72: ...ets to the default Auto setting when you turn the camera off To save changed settings use My Mode see page 55 Tungsten The camera balances color based on incandescent or halogen lighting typically found in homes Fluorescent The camera balances color based on fluorescent lighting Manual The camera calculates a custom White Balance based on your target subject see the following subsection Setting De...

Page 73: ...ure The camera then calculates a custom White Balance setting based on the full frame capture During the calculation PROCESSING is displayed on the screen When the calculation is complete the color tint in Live View changes to match the new Manual White Balance setting and WHITE BALANCE SET is displayed 3 If needed repeat steps 1 and 2 until you get the desired Manual White Balance setting 4 When ...

Page 74: ... in the image 1 In the Capture Menu page 61 select Auto Focus Area 2 In the Auto Focus Area sub menu use the buttons to highlight a setting 3 Press the button to save the setting and return to the Capture Menu The multi focus region is divided into five narrow focus zones as shown Selecting Multi causes the camera to search all five zones for focus and focus on the closest object Selecting Spot ca...

Page 75: ...arches for focus in each of five zones starting from the closest distance The camera locks on the first zone s that come into focus and surrounds the zone s with brackets When the camera finds focus green brackets frame the zone s in focus If adjacent zones or zones separated by a single zone as shown on the left below are in focus a single set of green brackets frame the combined zone If multiple...

Page 76: ...alculate exposure Use this setting when you want everything in the picture to be used equally when calculating exposure Center Weighted The camera uses a large area in the center of the scene to measure and calculate exposure This setting is good to use when the subject of the picture is in the center of the frame Exposure will be based more on the subject than on its surroundings This is the defa...

Page 77: ...the way down When this setting is used portions of the image may end up over or under exposed If the new setting is anything other than the default Center Weighted setting the icon for the setting will appear in the Live View screen The AE Metering setting remains in effect until it is changed again or until it resets to the default Center Weighted setting when you turn the camera off To save chan...

Page 78: ...or when taking pictures of fast moving objects Higher ISO speeds produce pictures with more grain or noise and therefore can be of lower quality 1 In the Capture Menu page 61 select ISO Speed 2 In the ISO Speed sub menu use the buttons to highlight a setting 3 Press the button to save the setting and return to the Capture Menu If the new setting is anything other than the default Auto setting the ...

Page 79: ...press of the Shutter button Use AE Bracketing when you want to try underexposing and overexposing a shot to get an image at the best exposure 1 In the Capture Menu page 61 select AE Bracketing 2 In the AE Bracketing sub menu use the buttons to highlight a setting 3 Press the button to save the setting and return to the Capture Menu 4 To take the three pictures each at a different exposure setting ...

Page 80: ...E Bracketing NOTE The AE Bracketing setting does not apply when recording video clips nor in Panorama mode Setting Description Off The camera will not use AE Bracketing This is the default setting 0 3 The camera will take the first picture at normal exposure 0 exposure value followed by an underexposed picture at 0 3 exposure value and finally an overexposed picture at 0 3 exposure value 0 7 The c...

Page 81: ... you can see the effect each setting will have on the picture 3 Press the button to save the setting and return to the Capture Menu If the new setting is anything other than the default Full Color setting the icon for the setting will appear in the Live View screen The Color setting remains in effect until it is changed again or until it resets to the default Full Color setting when you turn the c...

Page 82: ...e new setting is anything other than the default Medium setting the icon for the setting will appear in the Live View screen The Saturation setting remains in effect until it is changed again even when you turn the camera off Setting Description Low Mutes colors to give a softer more natural look to the subject Medium Colors will be normally saturated This is the default setting High Emphasizes mo...

Page 83: ...setting will appear in the Live View screen The Sharpness setting remains in effect until it is changed again even when you turn the camera off NOTE The Sharpness setting does not apply when recording video clips Setting Description Low The edges in your images will be softer with less grain or noise You can use this setting for taking portrait pictures with softer more natural edges Medium The ed...

Page 84: ...n more detail If the new setting is anything other than the default Medium setting the icon for the setting will appear in the Live View screen The Contrast setting remains in effect until it is changed again even when you turn the camera off Setting Description Low Your images will have less contrast Dark and light colors in the image will be less distinct and there will be more details in the hi...

Page 85: ...g either the Date Only or Date Time setting the date or date and time that is imprinted on the image cannot be removed later If you rotate the image using the Rotate option in the Playback Menu page 93 the date or date and time imprint will likewise rotate with the image TIP Verify that the date and time setting is correct before using this feature see Date Time on page 128 1 In the Capture Menu p...

Page 86: ...in effect until it is changed NOTE The Date Time setting does not apply when recording video clips nor in Panorama Mode Setting Description Off The camera will not imprint a date or date time on the image Date Only The camera will permanently imprint the date in the lower left hand corner of the image Date Time The camera will permanently imprint the date and time in the lower left hand corner of ...

Page 87: ...P Image Advice an analysis of images for any problems with focus exposure and so forth that may have occurred while capturing the images To do these things and more see Using the Playback Menu on page 93 Using Playback 1 Press the Playback button to activate Playback The most recently taken or reviewed image or video clip appears on the Image Display 2 Use the buttons to scroll through your images...

Page 88: ...mory card is installed in the camera 2 or Power indicator such as this full battery level indicator see Power Indicators on page 188 AC power when using the HP AC power adapter or optional HP Photosmart R series dock 3 Displays for the first few seconds when you enter Playback to indicate that you can scroll through the images or video clips using the buttons 4 3 Indicates this image has been sele...

Page 89: ...ecorded length of this audio or video clip Indicates this image has an audio clip attached Indicates this is a video clip 8 Indicates this image is the second image in a panoramic sequence of images that was taken using the Panorama shooting mode 9 Indicates the audio level at which audio is played during Playback Press the buttons to adjust the audio level 10 Playback icon indicating the camera i...

Page 90: ...r printing are shown in the upper left hand corner of the screen In addition icons are shown in the upper right hand corner of the screen for an optional memory card if installed indicated by the icon and the power indicator such as the full battery level indicator see Power Indicators on page 188 NOTE For information about selecting images for printing or sharing see Sending Individual Images to ...

Page 91: ...to nine images and video clip frames appears on the Image Display A yellow border surrounds the current image or video clip frame 2 Use the buttons to scroll horizontally to the previous or next thumbnail 3 Use the buttons to scroll vertically to the thumbnail directly above or below the current thumbnail 4 Press the button to exit Thumbnail view and return to Playback The current image or video c...

Page 92: ...ally magnified 2x The center portion of the magnified image is displayed along with four arrows which indicate that you can pan around the magnified image 2 Use the and buttons to pan around the magnified image 3 Use Zoom In and Zoom Out to increase or decrease the magnification 4 Press the button to exit Magnify view and return to Playback NOTE You can magnify only still images video clips cannot...

Page 93: ...ress the Playback button first then press the button 2 Use the buttons to highlight the Playback Menu option that you want to use on the left side of the Image Display The Playback Menu options are explained later in this section 3 Move to the image or video clip you want to use by pressing the buttons This makes it easy to perform the same action on several images or video clips such as deleting ...

Page 94: ... memory or an optional memory card and undelete the last deleted image see Delete on page 96 2 Remove Red Eyes Corrects the red effect which appears in the eyes of human subjects in still images see Remove Red Eyes on page 98 3 Image Advice Provides an analysis of the image which identifies problems with focus exposure and so forth Also provides recommendations on how to improve similar images in ...

Page 95: ... Panorama Displays a low resolution stitched image of the currently selected panorama see Preview Panorama on page 101 6 Rotate Rotates the currently displayed still image in 90 degree increments see Rotate on page 102 7 Record Audio Records an audio clip to attach to this still image see Record Audio on page 103 8 EXIT Exits the Playback Menu Icon Description Downloaded from ManualsCamera com Man...

Page 96: ...is part of a panoramic sequence deletes all images associated with the panoramic sequence All Images in Memory on Card Deletes all of the images and video clips either in internal memory or on an optional memory card that is installed in the camera Format Memory Card Deletes all of the images video clips and files in internal memory or on an optional memory card and then formats the internal memor...

Page 97: ...owering off the camera or taking another picture the delete operation you performed is permanent and the image is no longer recoverable NOTE When one shot from the center of a panoramic sequence is deleted all of the panorama tags for that panoramic sequence are removed Each image becomes an individual still image However if you delete an image from the beginning or end of the panorama and there a...

Page 98: ...hich lists three options Save Changes Saves the red eye changes overwriting the original image and returns to the Playback Menu View Changes Displays a magnified view of the image which has green boxes around the portions that were corrected for red eyes You can zoom in on an area and pan around the image in this view To return to the Remove Red Eyes Menu press the button Cancel Returns to the Pla...

Page 99: ...tions as shown in the example screen here Image Advice lists up to two issues To exit the Image Advice screen press the button NOTE Image Advice is not available for video clips Image Info In the Playback Menu page 93 when you select Image Info the Image Info screen displays This screen shows all of the settings that were used when capturing the currently displayed image or video clip The followin...

Page 100: ...V Compensation setting 3 Non default shooting mode Action Landscape Portrait Beach Snow Sunset Aperture Priority Panorama Document Museum My Mode non default Focus setting Macro Infinity Manual Focus and non default Flash setting Red Eye Flash On Flash Off Night 4 All non default Capture Menu settings 5 Displays only when an optional memory card is installed in the camera 6 File name of the image ...

Page 101: ...are that came with your camera see Printing Panoramas on page 120 1 Use the buttons to scroll to one of the images in a panoramic sequence of images 2 In the Playback Menu page 93 select Preview Panorama and press the button The center of the panoramic sequence displays first Use the buttons to scroll to the left and right of the image to review the entire panoramic sequence Press the button to ex...

Page 102: ... the Playback Menu select Rotate 2 Use the buttons to rotate the image clockwise or counter clockwise The image rotates in the Image Display 3 After you have rotated the image to the desired orientation press the button to save the new orientation NOTE Rotate is not available for video clips nor for still images that are part of a panoramic sequence Downloaded from ManualsCamera com Manuals ...

Page 103: ...or until the camera runs out of memory whichever comes first NOTE Audio clips can be attached to single panorama images in a sequence but are not attached to the final stitched panoramic file If the currently displayed image already has an audio clip attached to it the Record Audio sub menu is displayed when you select Record Audio This sub menu lists several options Keep Current Clip Retains the ...

Page 104: ...104 HP Photosmart R717 User s Manual Downloaded from ManualsCamera com Manuals ...

Page 105: ...Once you have taken pictures with your camera using HP Instant Share is simple 1 Set up destinations on your camera see page 108 2 Select images in your camera to send to online destinations see page 110 and page 112 NOTE You must have the full version of the HP Image Zone software on your computer to use HP Instant Share features Computer System Requirements on page 137 If your computer uses Wind...

Page 106: ...ions such as e mail addresses including group distribution lists online albums or other online services to the HP Instant Share Menu through the HP Instant Share Setup menu option see Setting Up Online Destinations in the Camera on page 108 1 While in Live View press the button 2 Use the buttons to move to the menu tab for the HP Instant Share Menu 3 Use the buttons to scroll through the HP Instan...

Page 107: ...pecify the number of copies of the currently displayed image to print when connected to a computer or printer see Sending Individual Images to Destinations on page 110 2 Share All Images allows you to share all still images in internal memory or on an optional memory card to a selected destination see Sending All Images to Destinations on page 112 3 HP Instant Share Setup allows you to add specifi...

Page 108: ... the full version of the HP Image Zone software is installed on your computer see pages 20 and 137 2 Turn on the camera press the button and use the buttons to scroll to the HP Instant Share Menu 3 Use the button to highlight HP Instant Share Setup and press the button A message will appear in the Image Display asking you to connect the camera to your computer 4 Without turning off the camera conn...

Page 109: ...nstant Share Setup program If some other dialog box appears in addition close that dialog box by clicking Cancel In the Instant Share Setup program click Start then simply follow the directions on the screen to set up destinations on the computer and save them to your camera Macintosh Connecting the camera to the computer activates the HP Instant Share Setup Assistant Click Continue then simply fo...

Page 110: ...to a still image that you want to send to the selected destination 4 Press the button to select the destination a If you selected Print as the destination the Print sub menu appears Use the buttons to specify the number of copies you want to print up to 99 then press the button A appears next to Print in the HP Instant Share Menu To deselect Print press the button set the number of copies to 0 zer...

Page 111: ...P Instant Share destinations Images that were selected to be sent to e mail destinations are not e mailed as attachments Rather the images are uploaded to a secure HP web site and a message is sent to each e mail address The message contains thumbnail images as well as a link to the web page where the recipient can do things like reply to you print the images save images to their computer forward ...

Page 112: ...elected Print as the destination the Print All Images sub menu appears Use the buttons to specify the number of copies you want to print up to 5 then press the button A along with the number of copies you specified appears next to Print in the Share All Images sub menu To deselect Print select Print again in the Share All Images sub menu set the number of copies to 0 zero then press the button aga...

Page 113: ...ned in Transferring Images to a Computer on page 115 The images will automatically be sent to their respective HP Instant Share destinations see the last step in Sending Individual Images to Destinations on page 110 for more information about how this works NOTE If you selected the Print option as a destination you can also connect the camera directly to a printer as explained in Printing Images D...

Page 114: ...114 HP Photosmart R717 User s Manual Downloaded from ManualsCamera com Manuals ...

Page 115: ...s installed on your computer see Install the Software on page 20 To transfer images to a computer that does not have the HP Image Zone software installed on it see Using Your Camera without Installing the HP Image Zone Software on page 139 If images on the camera are selected for printing or selected for HP Instant Share destinations make sure the computer is connected to a printer and or the Inte...

Page 116: ...ions pages 110 and 112 those actions are started When the Image Action Summary screen appears on the computer you can disconnect the camera from the computer If you are transferring a panoramic sequence of images to a Windows computer the full version of the HP Image Zone software must be installed to automatically stitch the images in the panoramic sequence together during image transfer See HP I...

Page 117: ...er into the printer if needed 2 Connect your camera to the printer a Make sure the camera s USB Configuration setting is set to Digital Camera see USB Configuration on page 129 b Using the USB cable that came with your camera connect the larger flat end of the USB cable to the corresponding connector on the PictBridge certified printer TIP The PictBridge connector is usually located on the front o...

Page 118: ...the Print Size or Paper Size then no print preview is shown The printer automatically determines the page layout that will be used for printing images 5 To change the settings in the Print Setup menu use the buttons on the camera to select a menu option then use the buttons on the camera to change the setting 6 When the settings are correct press the button on the camera to begin printing After co...

Page 119: ...inting contact your printer manufacturer HP does not provide customer support for non HP printers TIP In addition to the method described in this section you can also print images directly from the printer using one of the following methods If you have an optional memory card that has images stored on it that you want to print and your printer has a memory card slot remove the optional memory card...

Page 120: ... can then be printed using the HP Image Zone software NOTE Windows computers must have the full version of the HP Image Zone software installed to print panoramas See HP Image Zone Software on page 137 To print a panoramic image 1 Start the HP Image Zone software on your computer 2 In the My Images tab Windows or HP Gallery Macintosh select the panoramic image you want to print The Print Images ap...

Page 121: ... Setup Menu first display any other menu see Camera Menus on page 28 and then use the buttons to scroll to the menu tab for the Setup Menu 2 Use the buttons to scroll through the Setup Menu options 3 Either press the button to select a highlighted option and display its sub menu or use the buttons to change the setting for the highlighted option without going to its sub menu Downloaded from Manual...

Page 122: ...ess for harsh lighting environments or reduce the brightness to extend battery life The default Display Brightness setting is Medium 1 In the Setup Menu page 121 select Display Brightness 2 In the Display Brightness sub menu highlight the brightness level you prefer for the Image Display The new setting is applied to the Live View screen behind the menu so you can see the effect the setting will h...

Page 123: ...recorded with images or video clips The default Camera Sounds setting is High 1 In the Setup Menu page 121 select Camera Sounds 2 In the Camera Sounds sub menu highlight a setting 3 Press the button to save the setting and return to the Setup Menu The new setting remains in effect until it is changed again even when you turn the camera off Downloaded from ManualsCamera com Manuals ...

Page 124: ...f your picture The default Focus Assist Light setting is Auto 1 In the Setup Menu page 121 select Focus Assist Light 2 In the Focus Assist Light sub menu highlight a setting 3 Press the button to save the setting and return to the Setup Menu NOTE HP recommends leaving this setting at Auto since turning it off hinders the ability of the camera to focus correctly in low light The new setting remains...

Page 125: ...ht a setting 3 Press the button to save the setting and return to the Setup Menu The new setting remains in effect until it is changed again even when you turn the camera off TIP Setting the Instant Review duration to a longer setting gives you more time to review an image You can exit Instant Review and return to Live View by pressing the Shutter button halfway down NOTE Selecting the Off setting...

Page 126: ...ult Digital Zoom setting is On enabled 1 In the Setup Menu page 121 select Digital Zoom 2 In the Digital Zoom sub menu highlight a setting 3 Press the button to save the setting and return to the Setup Menu The new setting remains in effect until it is changed again even when you turn the camera off Downloaded from ManualsCamera com Manuals ...

Page 127: ...ve View at Power On setting is Live View On 1 In the Setup Menu page 121 select Live View Setup 2 In the Live View at Power On sub menu highlight a setting 3 Press the button to save the setting and return to the Setup Menu The new setting remains in effect until it is changed again even when you turn the camera off TIP Setting Live View at Power On to Off can save battery power Downloaded from Ma...

Page 128: ...te Time Imprint feature see Date Time Imprint on page 85 1 In the Setup Menu page 121 select Date Time 2 In the Date Time sub menu adjust the value of the highlighted selection by using the buttons 3 Press the buttons to move to the other selections 4 Repeat steps 2 and 3 until the correct date time format date and time are set 5 Press the button to save the setting and return to the Setup Menu Th...

Page 129: ...the computer to recognize the camera as a disk drive using the Mass Storage Device Class MSDC standard Use this setting to transfer images to a computer that does not have the HP Image Zone software installed on it see Transferring Images to a Computer without HP Image Zone Software on page 140 You may be unable to use this setting with a Windows 98 computer that does not have the HP Image Zone so...

Page 130: ...TSC Used primarily in North America parts of South America Japan Korea and Taiwan PAL Used primarily in Europe Uruguay Paraguay Argentina and parts of Asia TIP If the current setting does not work where you live try the other setting 3 Press the button to save the setting and return to the Setup Menu The new setting remains in effect until it is changed again even when you turn the camera off For ...

Page 131: ...us 1 In the Setup Menu page 121 select 2 In the Language sub menu use the and buttons to highlight the language you want to use 3 Press the button to save the setting and return to the Setup Menu The new setting remains in effect until it is changed again even when you turn the camera off Downloaded from ManualsCamera com Manuals ...

Page 132: ...rmation screen asks if you want to move all the images If only some of the images will fit the confirmation screen tells you how many images it can move and asks if you want to move them If no images can be moved to the memory card the confirmation screen displays CARD FULL 3 To move the images highlight Yes and press the button NOTE All images in a panoramic sequence must be moved together If the...

Page 133: ...e Reset All Settings sub menu highlight one of these two choices Cancel Exits the menu without resetting any of the settings Yes Resets all camera settings to their default value in the Capture Menu and Setup Menu except Date Time Language TV Configuration and USB Configuration 4 Press the button to reset settings and return to the Setup Menu 5 If you removed an optional memory card in Step 1 repl...

Page 134: ...134 HP Photosmart R717 User s Manual Downloaded from ManualsCamera com Manuals ...

Page 135: ...P Image Zone software page 139 Possible problems causes and solutions page 145 Error messages on the camera page 160 Error messages on the computer page 172 Getting assistance from HP including web and phone support page 174 NOTE For more information about solutions to problems mentioned here as well as any other issues you might have with your camera or the HP Image Zone software see the HP Custo...

Page 136: ... not connected to the camera 4 The Reset switch is in the small hole located above the battery slot as shown Press the straightened end of a paper clip into the Reset switch until the switch is depressed and hold it down for approximately three seconds then remove the paper clip The camera is now reset 5 Reinsert the battery and close the Battery Memory card door 6 After verifying that the camera ...

Page 137: ...e HP Image Zone Express version or no HP Image Zone software If your computer has Windows 2000 or XP and 128MB of RAM or more the installation process installs the full version of the HP Image Zone software If your computer has Windows 2000 or XP and between 64MB and 128MB of RAM the installation process installs the HP Image Zone Express software See HP Image Zone Express Windows Only on page 138...

Page 138: ... the HP Instant Share Menu on the camera and then print directly to a printer see Printing Images Directly from the Camera on page 117 You can also use the HP Instant Share features available in the HP Image Zone Express software itself Any images taken in Panorama mode will not be automatically stitched together when they are transferred to the computer Instead you must transfer the images in the...

Page 139: ...ra uses the full version of the HP Image Zone software to automatically stitch images together in the computer Therefore if the full version of the software is not installed on your computer images taken in Panorama mode will not be automatically stitched into a panorama when you transfer the images to your computer However you can still use Panorama mode in the camera to take sequences of picture...

Page 140: ...ls Transferring Images to a Computer without HP Image Zone Software NOTE If you have a Windows Me 2000 or XP system or a Mac OS X system you do not need to read this section Simply connect the camera to your computer with the USB cable and the operating system will launch a program to help you transfer images check that your camera USB Configuration in the Setup Menu is set to Digital Camera then ...

Page 141: ...your computer or printer 2 Right click on the My Computer icon on your desktop then select Explore from the menu 3 A screen appears that shows a list of disk drives under My Computer The memory card shows up as a removable disk drive Click on the sign just to the left of the removable disk 4 Two directories folders appear under the removable disk Click on the sign next to the folder called DCIM an...

Page 142: ...o to the Edit pull down menu and click on Paste 9 The images you copied in Step 5 are pasted into this new folder on your computer s hard drive To verify that the images were successfully transferred from the memory card click on the new folder You should see the same list of files in that folder that you saw when you looked at them on the memory card Step 4 10 When you have verified that the imag...

Page 143: ...on either the Download Some or Download All button to transfer the images to your computer By default the images will be put in the Pictures or Movies folder depending on which kind of file they are If the iPhoto application is launched click on the Import button to transfer the images to your computer The images will be stored in the iPhoto application So to access the images later simply run iPh...

Page 144: ...Connect the camera to your computer using the USB cable 3 At this point the process is the same as described in Using a Memory Card Reader on page 141 On Windows computers the camera will appear as a removable disk in the Windows Explorer screen On Macintosh computers either the Image Capture or iPhoto application will launch automatically 4 When you have finished transferring images from the came...

Page 145: ... of battery For best results use only a rechargeable HP Photosmart R07 Lithium Ion battery for HP Photosmart R series cameras L1812A L1812B or a disposable Duracell CP1 battery If you are using an optional HP AC power adapter it is not connected to the camera or is not plugged into a power outlet Ensure that the HP AC power adapter is connected to the camera and is plugged into a working electrica...

Page 146: ... the memory card using your computer If the camera still does not turn on replace the memory card The battery gauge goes up and down frequently Different operating modes of the camera require different power levels See Power Indicators on page 188 for a full explanation I have to recharge the Lithium Ion battery frequently The Lithium Ion battery has drained on its own because it has not been used...

Page 147: ...Life on page 184 The Lithium Ion battery will not charge Battery is already charged Battery charging will not start if the battery was recently charged Try charging it again after it has drained awhile The wrong AC power adapter is being used Use only the HP AC power adapter approved for use with this camera see page 193 The battery is damaged or bad A Lithium Ion battery degrades over time and ca...

Page 148: ...w Lithium Ion battery and try again see page 193 The camera does not respond when I press a button The camera is turned off or has shut down Turn on the camera The camera is connected to a computer Most of the camera buttons do not respond when the camera is connected to a computer If they respond it is only to turn the Image Display on if it is off or in some cases turn the Image Display off if i...

Page 149: ...ra needs time to lock focus and exposure Use Focus Lock see page 41 The camera is using a flash setting with Red eye Reduction It will take longer to take a picture with Red eye Reduction The shutter is delayed because of the additional flash In turn make sure your subjects wait for the second flash The scene is dark and the camera is taking a long exposure Use the flash If using flash is not poss...

Page 150: ...memory card that is installed is locked Switch the locking tab on the memory card to the unlocked position The flash is recharging Wait until the flash has recharged before taking another picture The camera is set to Macro focus and cannot take a picture until it finds focus Re focus the camera try using Focus Lock see page 41 Make sure the subject of the picture is within the Macro close up range...

Page 151: ...s low and the flash is set to Flash Off or Night In dim light the camera requires a longer exposure Use a tripod to hold the camera steady improve lighting conditions Set the flash to Auto Flash see page 47 Hold the camera with two hands as you press the Shutter button or use a tripod Watch for the icon in the Image Display this means that it is almost impossible to hold steady and you must use a ...

Page 152: ... was unable to focus Make sure the focus brackets turn green before taking the picture see pages 39 and 41 Use Focus Lock see page 41 My image is too bright The flash provided too much light Turn the flash off see page 47 Move back from the subject and use the zoom to get the same framing A natural or artificial source other than the flash provided too much light Try taking the picture from a diff...

Page 153: ... used EV Compensation when you should not have Set EV Compensation to 0 0 see page 63 My image is too dark There was not enough light Wait for natural lighting conditions to improve Add indirect lighting Use the flash see page 47 Adjust the EV Compensation see page 63 Use AE Bracketing see page 79 Use Adaptive Lighting see page 64 The Display Brightness needs to be adjusted Set the Display Brightn...

Page 154: ... the Flash On setting see page 47 or use Adaptive Lighting see page 64 to brighten the subject Use the Spot setting for AE Metering see page 76 The scene had many light colored objects such as a white object on a light background Increase the EV Compensation see page 63 My image is grainy The ISO Speed setting was too high Use a lower ISO Speed setting see page 78 There was not enough light Wait f...

Page 155: ...esulting in more graininess The effect will diminish as the camera cools For best image quality avoid storing the camera in very hot locations If the camera is warm after using it for a long time consider turning off the Image Display to minimize heating The image compression of the Image Quality setting 4MP 2MP or VGA was too high Use an Image Quality setting with compression see page 71 Problem ...

Page 156: ...e zone has changed Reset the date and time by using the Date Time option in the Setup Menu see page 128 The Power Memory light is on but my camera seems stuck and won t operate properly The camera may have experienced a transient problem Reset the camera see page 136 The camera responds very sluggishly when trying to review images A slow optional memory card like an MMC card can affect processing ...

Page 157: ...ven hot to the touch You are using the HP AC power adapter to power the camera or to charge the battery in the camera or you have been using the camera for a prolonged period of time 15 minutes or longer This is normal However if anything seems out of the ordinary turn off the camera unplug the camera from the HP AC power adapter and allow the camera to cool Then examine the camera and the battery...

Page 158: ...off then on again If that does not fix the problem reset the camera see page 136 If the problem persists contact HP Support see page 174 I cannot transfer images from the camera to my computer The HP Image Zone software is not installed on the computer Either install the HP Image Zone software see page 20 or see Using Your Camera without Installing the HP Image Zone Software on page 139 The comput...

Page 159: ...ive an error message when transferring images to my computer A power surge or electro static discharge may have interrupted the transfer Close the HP Image Zone Transfer software disconnect the camera from the computer or remove it from the camera dock and reset the camera see page 136 Then restart the image transfer process see page 115 Problem Possible cause Solution Downloaded from ManualsCamer...

Page 160: ...st use the optical viewfinder instead of the Image Display To use Live View replace the disposable Duracell CP1 battery or recharge the Lithium Ion battery or use the optional AC adapter Battery cannot be charged Either an error occurred during charging an AC power disruption occurred during charging the wrong AC power adapter is being used battery is defective or no battery is installed in the ca...

Page 161: ... the battery is a disposable Duracell CP1 battery replace it with a rechargeable Lithium Ion battery If the battery is a Lithium Ion battery it is fully charged and you can begin using the camera PROCESSING The camera is processing data such as saving the last picture you took Wait a few seconds for the camera to finish processing before taking another picture or pressing another button CHARGING F...

Page 162: ...Macro focus range see page 42 LOW LIGHT UNABLE TO FOCUS The scene is too dark and the camera cannot focus Add an external light source Use Focus Lock see page 41 Point at a part of the scene that is brighter Make sure the Focus Assist light is set to Auto see page 124 UNABLE TO FOCUS and blinking The camera cannot find focus in the Macro focus range possibly due to low contrast Use Focus Lock see ...

Page 163: ...rd from the camera and continue the HP Instant Share task CARD IS UNREADABLE The camera is having trouble reading the optional memory card that is installed Like other types of media memory cards are subject to failure The card may be corrupted or an unsupported type Try turning the camera off and then back on Try re formatting the memory card using the Format Memory Card option in the Delete sub ...

Page 164: ... memory or on the optional memory card that is installed Transfer images from the camera to your computer then delete all images in internal memory or on the memory card see page 96 Or replace the card with a new one Memory too full to record audio or Card too full to record audio There is insufficient room to record audio in internal memory or on the optional memory card that is installed Transfe...

Page 165: ...e of the memory card is fully in the unlocked position Always wait until the Power Memory light stops blinking before removing the card from the camera CARD IS UNFORMATTED The optional memory card that is installed needs to be formatted Format the memory card by following the instructions on the Image Display remove the card from the camera if you do not want it to be formatted Formatting the memo...

Page 166: ...sfer the image to your computer and try opening it with the HP Image Zone software Do not remove the memory card when the camera is turned on No devices are connected to the camera dock The camera may not be properly seated in the dock or the cables may not be firmly connected Make sure the camera is properly inserted into dock and check the USB cable connectors at both the dock and printer comput...

Page 167: ...card to rotate image or Insufficient space in memory to rotate image There is insufficient room in internal memory or on the optional memory card to rotate the image Transfer images from the camera to your computer then delete all images in internal memory or on the memory card see page 96 Then rotate the image using the HP Image Zone software or another image editing package Insufficient space on...

Page 168: ...ld not complete the image modification you requested Try modifying the image again If the same message displays transfer the image to your computer and modify it using the HP Image Zone software Camera has experienced an error or Camera has experienced an error and is shutting down The camera may haveexperienced a transient problem Turn the camera off if it is on and then on again If that does not...

Page 169: ...ertified printer and it is not a supported printer with your camera The printer must have the official PictBridge logo Selected print size is larger than selected paper size Print size is too large for the paper size Press the button on the camera to return to the Print Setup screen and select a print size that matches the paper size Or select a larger paper size and load larger paper into the pri...

Page 170: ...per size is not supported The paper type and or size in the printer is not supported Load the printer with paper whose type and size is supported There is a problem with the printer s ink The ink cartridge may be low or the ink cartridge type may not be supported for the printer Replace the ink cartridge with a supported cartridge type Printer is out of ink The printer has run out of ink Replace t...

Page 171: ...d disconnect it from the USB cable Turn the printer off and then on again Re connect the camera and turn it on Printer top cover is open The printer is open Close the top cover of the printer Incorrect or missing print head The print head is the incorrect model or is missing Install a new print head turn the printer off then turn it back on Printer ink cover is open The printer ink cover is open C...

Page 172: ... 117 and then delete the images from the camera to free up space see page 96 If the optional memory card is locked unlock it by switching the locking tab on the card to the unlocked position The camera is turned off Turn on the camera The camera is not working correctly Try connecting the camera directly to a PictBridge certified printer and print an image This will verify that the optional memory...

Page 173: ...puter so that you can easily copy the image files from the camera to the computer hard drive The camera is connected to the computer through a USB hub and your USB hub is not compatible with the camera Connect the camera directly to a USB port on the computer You are using the HP Photosmart R series dock and forgot to press the Save Print button Press the Save Print button on the dock The optional...

Page 174: ...an get help by visiting www hp com hpinfo community accessibility prodserv Cannot Connect To Product continued The USB connection failed Reboot the computer Could Not Send To Service The computer is not connected to the Internet Make sure your computer is online Communication Problem Other HP Instant Share software is running with exclusive access to your camera Close the other HP Instant Share pr...

Page 175: ...bsite for support If you have access to the Internet you can obtain a wide range of information about your digital camera Visit the HP website for product help drivers and software updates at www hp com support Customer Support is available in the following languages Dutch English French German Italian Portuguese Spanish Swedish Traditional Chinese Simplified Chinese Japanese Korean Danish Finnish...

Page 176: ...bove options call HP while you are in front of your computer and digital camera For faster service please be prepared to provide the following information The digital camera s model number on the front of the camera The digital camera s serial number on the bottom of the camera The computer s operating system and available RAM The version of the HP software on the CD label Messages displayed at th...

Page 177: ... the warranty period call 1 800 474 6836 1 800 HP invent A service charge will be required which will be charged to your credit card If you think your HP product needs service please call HP Total Care and a Total Care Representative will help you determine your service options Phone Support in Europe the Middle East and Africa HP Customer Support phone numbers and policies may change Visit the fo...

Page 178: ...international number 801 11 22 55 47 in country 800 9 2649 toll free from Cyprus to Athens Hungary 36 1 382 1111 Ireland 1890 923 902 Israel 972 0 9 830 4848 Italy 848 800 871 Luxembourg 900 40 006 French 900 40 007 German Middle East 971 4 366 2020 international number Morocco 212 22 404747 Netherlands 0900 2020 165 Euro 0 10 minute Nigeria 234 1 3204 999 Norway 47 815 62 070 Poland 48 22 5666 00...

Page 179: ...11 2589301 international number Spain 902 010 059 Sweden 46 0 77 120 4765 Switzerland 0848 672 672 German French Italian Peak time 0 08 CHF Outside peak 0 04 CHF Tunisia 216 71 89 12 22 Turkey 90 216 579 71 71 Ukraine 7 380 44 4903520 Kiev United Arab Emirates 800 4520 in country toll free United Kingdom 44 0 870 010 4320 West Africa 351 213 17 63 80 French speaking countries only Downloaded from ...

Page 180: ...eriod 1902 910 910 after the warranty period Brazil 0800 15 7751 or 11 3747 7799 Canada 1 800 474 6836 905 206 4663 from within local Mississauga calling area Chile 800 360 999 China 86 21 3881 4518 Colombia 01 800 51 HP INVENT Costa Rica 0 800 011 4114 or 1 800 711 2884 Ecuador 999 119 Andinatel 1 800 711 2884 Andinatel 1 800 225 528 Pacifitel 1 800 711 2884 Pacifitel Guatemala 1 800 999 5105 Hon...

Page 181: ...684 or 55 5258 9922 New Zealand 64 9 356 6640 Panama 001 800 711 2884 Peru 0 800 10111 Philippines 63 2 867 3551 Republica Dominicana 1 800 711 2884 Singapore 65 6272 5300 Taiwan 886 0 800 010055 Thailand 66 0 2 353 9000 Trinidad Tobago 1 800 711 2884 United States 1 800 474 6836 Venezuela 0 800 4746 8368 Vietnam 84 88234530 Downloaded from ManualsCamera com Manuals ...

Page 182: ...182 HP Photosmart R717 User s Manual Downloaded from ManualsCamera com Manuals ...

Page 183: ... to an HP AC power adapter When inserting the battery in the camera always be sure to orient the battery as directed by the markings in the battery compartment If the battery is inserted improperly the compartment door may close but the camera will not operate You might notice that occasionally the battery gauge will fluctuate with the same battery This occurs because some operating modes such as ...

Page 184: ...Display Brightness on page 122 Minimize the use of flash by setting your camera to Auto Flash instead of Flash On see Setting the Flash on page 47 Use optical zoom only when necessary to minimize moving the lens see Optical Zoom on page 45 Minimize unnecessary power cycling If you expect to average more than two pictures every five minutes leave the camera on with the Image Display off rather than...

Page 185: ...mpacts or shocks Do not solder directly onto the battery Do not expose the battery to water or salt water or allow the battery to get wet Do not disassemble or modify the battery The battery contains safety and protection devices which if damaged may cause the battery to generate heat explode or ignite Immediately discontinue use of the battery if while using charging or storing the battery the ba...

Page 186: ...conomical if you take more than 30 pictures per month Good Fair Most economical if you take fewer than 30 pictures per month Good Good Heavy use of flash frequent pictures Good Fair Heavy use of video Good Fair Heavy use of Live View Good Fair Overall battery life Good Good Low temperature winter use Fair Fair Infrequent use without dock Fair Good Infrequent use with dock Good Good Spare battery f...

Page 187: ...ots is obtained with extensive use of Live View 30 seconds per picture and Playback 15 seconds per picture and Flash On The maximum number of shots is obtained with minimal use of Live View 10 seconds per picture and Playback 4 seconds per picture Flash is used on 25 of shots The average number of shots is obtained with Live View used at 15 seconds per picture and Playback used for 8 seconds per p...

Page 188: ... reading when the camera is turned on again may not be as accurate as that obtained after a few minutes of use Icon Description Battery has more than 70 percent energy remaining Battery has 30 to 70 percent energy remaining Battery has 10 to 30 percent energy remaining Battery level is low Camera will power down soon Live View is disabled Blinking Battery is depleted Camera will proceed to power d...

Page 189: ...attery quick recharger or in the spare battery bay of the HP Photosmart R series dock See Appendix B Purchasing Camera Accessories starting on page 193 The following table shows the average time it takes to recharge a battery that has been fully discharged depending on where the battery is being charged The table also notes the signal you will see when the battery has been recharged Where battery ...

Page 190: ...r use Some things to keep in mind when using a Lithium Ion battery are as follows The first time that you use a new Lithium Ion battery be sure that you fully charge it before using it in the camera A Lithium Ion battery discharges when not in use whether it is installed in a camera or not If a Lithium Ion battery has not been used for more than two months recharge it before using it again Even if...

Page 191: ... the camera the dock or the quick recharger Always store charged batteries in a cool location Safety Precautions for Recharging Lithium Ion Batteries Do not charge any other battery than the HP Photosmart R07 Lithium Ion battery in the camera the dock or the quick recharger Insert the Lithium Ion battery in the correct orientation in the camera the dock or the quick recharger Use the camera the do...

Page 192: ...r discontinue use of the battery and replace it with a new one Please recycle the old battery Sleep Time out for Power Conservation To conserve battery power the Image Display turns off automatically if there is no button activity for one minute When the camera is in this sleep state pressing any button will wake up the camera again the button pressed will determine what appears in the Image Displ...

Page 193: ...ng ca Canada www hp com eur hpoptions Europe www hp com apac homeandoffice Asia Pacific Below are some accessories for this digital camera These camera accessories may not be available in all regions HP Photosmart R series dock C8887A C8887B Charge your camera battery plus a spare in the extra charging bay so your camera is always ready to go Transfer photos easily to your computer send photo e ma...

Page 194: ...us protection for your HP Photosmart R series camera Includes all you need to provide a home away from home for your camera a recharger a camera case a travel pouch and a rechargeable HP Photosmart R07 Lithium Ion battery Rechargeable HP Photosmart R07 Lithium Ion battery for HP Photosmart R series cameras L1812A L1812B High capacity battery that can be recharged hundreds of times HP Photosmart 3 ...

Page 195: ...Photosmart R series camera with this padded leather case Designed to fit HP digital cameras the case features a storage pouch for memory cards extra batteries and more HP Photosmart black camera case Q6216A Protect your HP Photosmart R series camera with this black sport case Designed to fit HP digital cameras the case features a neck strap and belt loop zippered closure SD card organizer and two ...

Page 196: ...ilver case Designed to fit HP digital cameras the case features a neck strap and belt loop and a unique SD card organizer www casesonline com Go to www casesonline com to design your own custom case to fit your HP Photosmart R series camera Choose the style material and color for your camera case Downloaded from ManualsCamera com Manuals ...

Page 197: ...the camera lens retracts and the lens wink mechanism closes over the lens to protect it Clean your camera body Image Display and lens regularly with cleaning supplies designed specifically for cameras See Cleaning the Camera on page 198 Keep your camera and accessories in a padded case with a good strap for easy transport Most HP digital camera cases have built in pockets for batteries and memory ...

Page 198: ...ecializes in cleaning digital cameras Cleaning your camera not only keeps it looking its best it also improves the quality of your photos It s especially important to clean the lens regularly because dust particles and fingerprints can mar the quality of any photos you take To clean your camera you will need lens cleaning tissue and a soft dry lint free cloth commonly available at photo specialty ...

Page 199: ...ar motion When handling the camera after cleaning the lens use care not to press on the wink mechanism cover when the lens is in the retracted position because this may cause lubricant to seep from the wink mechanism onto the lens Cleaning the Camera Body and Image Display Do the following to remove any fingerprints dust moisture and so forth that have accumulated on the camera body and Image Disp...

Page 200: ...200 HP Photosmart R717 User s Manual Downloaded from ManualsCamera com Manuals ...

Page 201: ...ormed into an optimized 24 bit image and stored in the JPEG format This transformation results in no discernible change to color or detail in the stored image and allows the image to be read by computers Lens Focal length Wide 8 mm Telephoto 24 mm 35 mm equivalent approximately 39 mm to 117 mm F Number Wide f 2 8 to f 4 8 Telephoto f 4 9 to f 8 4 Lens threads None Viewfinder Optical real image zoo...

Page 202: ...Tripod mount Yes Built in flash Yes 6 second typical recharge time Flash working range Zoom Position Wide Maximum with ISO Speed set to Auto ISO 5 meters 16 5 feet Zoom Position Telephoto Maximum with ISO Speed set to Auto ISO 2 8 meters 9 feet External flash No Flash settings Auto Flash default Red Eye Flash On Flash Off Night Image Display 4 6 cm 1 8 inch color active matrix TFT LCD with backlig...

Page 203: ...per second includes audio until the camera runs out of memory Storage 32MB internal flash memory Slot for memory card This camera supports both standard and high speed Secure Digital SD and MultiMediaCard MMC memory cards SD memory cards from 8MB to 2GB MMC memory cards from 8MB to 256MB Only MMC cards that have been verified compliant to the MultiMediaCard specification as of January 2000 are sup...

Page 204: ...conds of audio per still image Burst audio capture not available Video clips audio is recorded automatically Shooting modes Auto default Action Landscape Portrait Panorama Beach Snow Sunset Museum Document Aperture Priority My Mode EV Compensation settings Can be set manually from 3 0 to 3 0 EV Exposure Value in 33 EV increments Image Quality settings 6MP 6MP default 4MP 2MP VGA Custom White Balan...

Page 205: ... still images Compression format JPEG EXIF for still images EXIF2 2 for still images with embedded audio MPEG1 for video clips Compression options Image Quality Custom setting Little to no compression Low compression Medium compression High compression Resolution options Image Quality Custom setting 6MP 4MP 2MP VGA Interfaces USB mini A B connector to a computer or PictBridge certified printer DPS...

Page 206: ...L1812B or one disposable Duracell CP1 battery Rechargeable battery can be recharged in the camera using the HP AC power adapter or optional HP Photosmart R series dock HP AC power adapter 3 3 Vdc 2500 mA 8 25 W Optional HP Photosmart R series dock Recharging in camera with the HP AC power adapter or optional HP Photosmart R series dock average charge time 6 hours External body dimensions Measureme...

Page 207: ...red in the internal memory in the camera or on an optional memory card will vary depending on the content of each still image and the length of the recorded audio clip NOTE The values shown are for images without audio clips Sixty seconds of audio adds 330KB to the file size Weight 180 grams 0 3969 pounds without battery Temperature range Operational 0 to 50 C 32 to 122 F at 15 to 85 relative humi...

Page 208: ...208 HP Photosmart R717 User s Manual Downloaded from ManualsCamera com Manuals ...

Page 209: ...es door on camera 26 extend life of 184 installing 13 performance per type 186 purchasing Lithium Ion 194 quick recharge kit 194 recharging Lithium Ion 189 shots per type 187 top points about use 183 Beach mode setting 50 blinking lights on camera 22 24 25 brackets in Live View screen 39 brightening an image 63 Burst setting 60 Timer Burst button 23 buttons on camera 22 buying camera accessories 1...

Page 210: ...f camera 22 front side and bottom of camera 25 top of camera 27 Camera Sounds setting 123 capacity of internal memory 207 Capture Menu Help for menu options 62 using 61 caring for your camera 197 case for camera purchasing 195 cleaning body 199 image display 199 lens 145 199 Color of images setting 81 compression format 205 compressionsettings custom 70 computer connectcamerato 115 connections as ...

Page 211: ...ion setting 63 extending battery life 184 F flash description 25 restore setting 62 settings 47 using 47 working range 202 Flash button description 23 F number setting 51 focus brackets using 39 button 23 camera shake 44 Infinity setting 42 lock 41 Macro setting 42 Manual Focus setting 42 43 Normal Focus setting 42 range 202 settings 42 Focus Assist light description 25 setting 124 format internal...

Page 212: ...using 106 HP web sites 175 I Image Advice using 99 Image Display description 24 Digital Zoom setting 126 Instant Review setting 125 Live View at Power On setting 127 Live View button 24 status screen 31 using 37 Image Info using 99 Image Quality setting 66 setting custom 69 images Adaptive Lighting 64 AE Bracketing 79 AE Metering setting 76 Auto Focus Area setting 74 brightening 63 Color setting 8...

Page 213: ...90 ISO Speed setting 78 L Landscape mode setting 49 Language change setting 131 choose at first startup 16 LEDs lights on camera AF viewfinder light 24 Focus Assist light 25 124 Power light 22 Self Timer light 25 Video viewfinder light 24 lens cleaning 145 life of battery conserving 184 Lithium Ion battery purchasing 194 recharging 189 safety precautions 185 Live View button 24 using 37 Live View ...

Page 214: ...ck 93 Setup 121 messages on camera 160 172 on computer 172 MF Focus button 23 microphone description 25 Move Images to Card 132 My Mode description 51 preferred settings 55 Saved Settings sub menu 56 using 55 N noise reduction long exposures 52 Normal Focus setting 42 number of pictures remaining 31 38 90 number of images in internal memory 207 O ON OFFswitch description 22 on camera demo viewing ...

Page 215: ... HP AC 26 connector on camera 26 purchasing 194 Power light description 22 Power ON OFF switch description 22 Preview Panorama 101 print images directly to printer 117 using HP Instant Share 105 problems troubleshooting 135 product support 175 purchasing camera accessories 193 R range Exposure Compensation 204 flash 202 F number 201 focus 202 focus settings 42 recharging Lithium Ion battery 189 re...

Page 216: ... per battery type 187 Shutter button description 27 lock exposure and focus 39 shutter speed range 202 Snow mode setting 50 software installing 20 21 using camera without 139 sounds of camera 123 space remaining in memory 31 38 90 specifications 201 states camera 28 status screen 31 still pictures take 33 Sunset mode setting 50 support for users 175 T technical support 175 Thumbnails control on Zo...

Page 217: ...39 W web sites for HP 175 White Balance setting 71 Windows computer Image Zone Express 138 install software 20 setting online destinations 109 system requirements 137 transferring images 116 working range of flash 202 wrist strap attaching to camera 13 Z zoom digital 45 optical 45 specifications 201 Zoom lever description 23 Zoom Out and Zoom In controls 23 Downloaded from ManualsCamera com Manual...

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