Contents 4
Software drivers and additional components..................................................................................... 40
HP BladeSystem c-Class Advanced management ............................................................................... 40
Network-based PXE deployment ...................................................................................................... 41
Deployment methods...................................................................................................................... 43
Configuration tools .................................................................................................................................. 46
SmartStart software........................................................................................................................ 46
HP ROM-Based Setup Utility............................................................................................................ 47
Array Configuration Utility.............................................................................................................. 49
Option ROM Configuration for Arrays ............................................................................................. 49
Re-entering the server serial number and product ID ........................................................................... 50
Management tools................................................................................................................................... 50
Automatic Server Recovery ............................................................................................................. 50
ROMPaq utility.............................................................................................................................. 51
Integrated Lights-Out 2 technology................................................................................................... 51
Erase Utility .................................................................................................................................. 51
StorageWorks library and tape tools................................................................................................ 51
HP Systems Insight Manager ........................................................................................................... 52
Management Agents...................................................................................................................... 52
HP ProLiant Essentials Virtualization Management Software ................................................................ 52
HP ProLiant Essentials Vulnerability and Patch Management Pack ........................................................ 52
HP Insight Server Migration software for ProLiant............................................................................... 53
HP ProLiant Essentials Performance Management Pack ....................................................................... 53
HP Insight Control Environment Suites............................................................................................... 54
HP Insight Control Linux Edition ....................................................................................................... 54
Redundant ROM support ................................................................................................................ 54
USB support and functionality ......................................................................................................... 55
Diagnostic tools ...................................................................................................................................... 55
HP Insight Diagnostics.................................................................................................................... 55
HP Insight Diagnostics survey functionality ........................................................................................ 56
Integrated Management Log ........................................................................................................... 56
Array Diagnostic Utility .................................................................................................................. 56
Remote support and analysis tools ............................................................................................................. 57
HP Insight Remote Support software ................................................................................................. 57
Keeping the system current ....................................................................................................................... 57
Drivers ......................................................................................................................................... 57
ProLiant Support Packs ................................................................................................................... 58
Operating system version support .................................................................................................... 58
HP Smart Update Manager............................................................................................................. 58
System Online ROM flash component utility ...................................................................................... 58
Change control and proactive notification ........................................................................................ 59
Care Pack .................................................................................................................................... 59
Troubleshooting .......................................................................................................................... 60
Troubleshooting resources ........................................................................................................................ 60
Pre-diagnostic steps ................................................................................................................................. 60
Important safety information............................................................................................................ 61
Symptom information ..................................................................................................................... 62
Prepare the server for diagnosis ...................................................................................................... 62
Service notifications................................................................................................................................. 63
Loose connections ................................................................................................................................... 63
Troubleshooting flowcharts ....................................................................................................................... 63
Start diagnosis flowchart ................................................................................................................ 64
General diagnosis flowchart ........................................................................................................... 65
Server blade power-on problems flowchart ....................................................................................... 67
