Troubleshooting
H-14
HP ProLiant DL585 Server User Guide
Table H-7: Problems after initial boot
continued
Problem Possible
reasons Possible
solutions
Error occurs during
installation.
Follow the error information provided. If it is
necessary to reinstall, run the System Erase
Utility. Read the Caution at the end of the
table. Refer to the instructions in the HP
Servers Troubleshooting Guide.
ProLiant
Essentials fails
during
installation.
CMOS is not cleared.
Run the System Erase Utility. Read the
Caution at the end of the table. Refer to the
instructions in the HP Servers Troubleshooting
Guide.
Required operating system
step was missed.
Follow these steps:
1.
Note at which phase the operating system
failed.
2.
Remove any loaded operating system.
3.
Refer to the operating system
documentation.
4.
Install the operating system again.
Installation problem occurred.
Refer to the operating system documentation
and to the ProLiant Essentials Release Notes
on the ProLiant Essentials for Servers CD.
Run RBSU and check the OS Selection menu.
Problem was encountered
with the hardware you have
added to the system.
Refer to the documentation provided with the
hardware.
Refer to Appendix D, “Cabling guidelines” to
identify correct SCSI bus cabling configuration
for the unit.
Server cannot
load operating
system.
Problem was encountered
with hardware added to a new
configure-to-order system
(where available).
You must complete the factory-installed
operating system software installation before
adding new hardware to the system.
Be sure you are following the instructions
provided in the Factory-Installed Operating
System Software Installation Guide.
Remove the new hardware, and complete the
software installation. Then, reinstall the new
hardware.
