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HP ProLiant DL560 Gen8, Maintenance And Service Manual

The HP ProLiant DL560 Gen8 is an advanced server solution designed for high performance and efficiency. Ensure smooth operations with the comprehensive Maintenance And Service Manual. Download this essential manual for free from our website, providing you with all the necessary instructions and support to maintain your server effortlessly.

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Contents  4 

System board ......................................................................................................................................... 57

 

150W PCIe power cable option ............................................................................................................... 63

 

HP Trusted Platform Module ...................................................................................................................... 63

 

Cabling ..................................................................................................................................... 64

 

SAS drive cabling ................................................................................................................................... 64

 

FBWC cabling ........................................................................................................................................ 65

 

Diagnostic tools .......................................................................................................................... 66

 

Troubleshooting resources ........................................................................................................................ 66

 

HP Insight Diagnostics .............................................................................................................................. 66

 

HP Insight Diagnostics survey functionality ........................................................................................ 67

 

HP ROM-Based Setup Utility ..................................................................................................................... 67

 

Integrated Management Log ..................................................................................................................... 67

 

USB support and functionality ................................................................................................................... 68

 

USB support .................................................................................................................................. 68

 

Internal USB functionality ................................................................................................................ 68

 

External USB functionality ............................................................................................................... 68

 

Component identification ............................................................................................................. 69

 

Front panel components ........................................................................................................................... 69

 

Front panel LEDs and buttons .................................................................................................................... 69

 

Systems Insight Display LEDs ..................................................................................................................... 70

 

Systems Insight Display LED combinations ................................................................................................... 71

 

Rear panel components ............................................................................................................................ 72

 

Rear panel LEDs and buttons ..................................................................................................................... 73

 

Non-hot-plug PCIe riser board slot definitions .............................................................................................. 73

 

System board components ........................................................................................................................ 74

 

System maintenance switch ............................................................................................................. 75

 

NMI functionality ........................................................................................................................... 76

 

DIMM slot locations ....................................................................................................................... 77

 

Hot-plug drive bay numbering ................................................................................................................... 77

 

Hot-plug drive LED definitions .................................................................................................................... 77

 

PCIe riser cage LED ................................................................................................................................. 78

 

FBWC module LEDs (P222, P420, P421) ................................................................................................... 79

 

Hot-plug fans .......................................................................................................................................... 79

 

Storage and expansion diagram ............................................................................................................... 81

 

Specifications ............................................................................................................................. 82

 

Environmental specifications ..................................................................................................................... 82

 

Mechanical specifications ........................................................................................................................ 82

 

Power supply specifications ...................................................................................................................... 82

 

HP 1200 W CS HE Power Supply (94%) specifications ...................................................................... 82

 

Acronyms and abbreviations ........................................................................................................ 84

 

Documentation feedback ............................................................................................................. 86

 

Index ......................................................................................................................................... 87

 

 

Summary of Contents for ProLiant DL560 Gen8

Page 1: ...ic tools specifications and requirements for hardware components and software This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment trained in recognizing hazards in products and are familiar with weight and stability precautions Part Number 696743 003 February 2014 Edition 3 ...

Page 2: ...e express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel and Xeon are trademarks of Intel Corporation in the United States and other countries ...

Page 3: ...duct rear panel 27 Release the full length expansion board retainer 28 Access panel 29 Air baffle 29 2U rack bezel 30 PCIe riser blank 31 PCIe riser cage primary 31 PCIe riser cage secondary 32 PCIe riser board 33 Drive blank 34 Hot plug drive 34 Power supply blank 35 AC power supply 35 Power supply backplane 36 Hot plug fan 37 FlexibleLOM 38 Front panel assembly 40 Flash backed write cache proced...

Page 4: ...s and buttons 69 Systems Insight Display LEDs 70 Systems Insight Display LED combinations 71 Rear panel components 72 Rear panel LEDs and buttons 73 Non hot plug PCIe riser board slot definitions 73 System board components 74 System maintenance switch 75 NMI functionality 76 DIMM slot locations 77 Hot plug drive bay numbering 77 Hot plug drive LED definitions 77 PCIe riser cage LED 78 FBWC module ...

Page 5: ...n will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the pro...

Page 6: ...ine la société de courses ou le transporteur à utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agrée local Pour plus d informations sur ce programme en Amérique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pièces seules Votre garantie limitée HP peut inclure un service de garantie pièces seules Dans ce cas les pièces de ...

Page 7: ... Self Repair um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile für die das Customer Self Repair Verfa...

Page 8: ...tegorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Opcional componentes para los que la reparación por parte del usuario es opcional Estos componentes también están diseñados para que puedan ser r...

Page 9: ...orieën CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te v...

Page 10: ...ependendo do tipo de serviço de garantia destinado ao produto OBSERVAÇÃO Algumas peças da HP não são projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um técnico autorizado substitua a peça Essas peças estão identificadas com a marca No Não no catálogo de peças ilustrado Conforme a disponibilidade e o local geográfico as peças CSR serão enviadas no p...

Page 11: ...Customer self repair 11 No caso desse serviço a substituição de peças CSR é obrigatória Se desejar que a HP substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço ...

Page 12: ...Customer self repair 12 ...

Page 13: ...Customer self repair 13 ...

Page 14: ...Customer self repair 14 ...

Page 15: ...s panel 696239 001 Mandatory1 2 Air baffle 696238 001 Mandatory1 3 Front cage assembly 696240 001 Optional2 4 PCIe riser cage 662526 001 Optional2 5 Hard drive blank 667276 001 Optional2 6 Hardware blank kit 662519 001 Mandatory1 a FlexibleLOM blank b PCIe riser cage blank c Expansion slot blank d Power supply blank e Optical device blank f Fan blank ...

Page 16: ...r que la garantie puisse s appliquer HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé Ces pièces sont identifiées par la mention Non dans le Catalogue illustré 1 Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio 2 Optiona...

Page 17: ...reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product 3 No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze ...

Page 18: ...or E5 4640 95W 687964 001 Optional2 e 2 2 GHz Intel Xeon processor E5 4640 v2 95W 733833 001 Optional2 f 2 2 GHz Intel Xeon processor E5 4620 95W 687965 001 Optional2 g 2 6 GHz Intel Xeon processor E5 4620 v2 95W 733834 001 Optional2 h 2 4 GHz Intel Xeon processor E5 4610 95W 687966 001 Optional2 i 2 3 GHz Intel Xeon processor E5 4610 v2 95W 733835 001 Optional2 j 2 2 GHz Intel Xeon processor E5 4...

Page 19: ...id state SAS drives a 200 GB SFF SLC SC 653961 001 Mandatory1 b 400 GB SFF SLC SC 653962 001 Mandatory1 c 400 GB SFF MLC SC 653963 001 Mandatory1 d 800 GB SFF MLC SC 653964 001 Mandatory1 e 200 GB SFF MLC SC 658580 001 Mandatory1 18 Hot plug solid state SATA drives a 100 GB SFF MLC SC 3G 653965 001 Mandatory1 b 200 GB SFF MLC SC 3G 653966 001 Mandatory1 c 400 GB SFF MLC SC 3G 653967 001 Mandatory1...

Page 20: ...port 530FLR Adapter FIO Kit 649869 001 Mandatory1 c HP Ff 10Gb 2 port 554FLR SFP Adapter FIO Kit 634026 001 Mandatory1 d HP InfiniBand FDR EN 10 40Gb 2 port 544FLR QSFP Adapter 656090 001 Mandatory1 e HP InfiniBand QDR EN 10Gb 2 port 544FLR QSFP Adapter 656091 001 Mandatory1 23 System board assembly 696237 001 Optional2 24 HP Trusted Platform Module 505836 001 No3 Controller option 25 FBWC cache m...

Page 21: ...nali Parti la cui riparazione da parte del cliente è facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto 3 No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanz...

Page 22: ...r een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met Nee 1 Mandatory Obrigatória Peças cujo reparo feito pelo cliente é obrigatório Se desejar que a HP substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço 2 Optional Opcional Peças cujo reparo feito pelo cliente é opcional Essas peças ...

Page 23: ...safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Symbols on equipment The following symbols may be placed on equipment to indicate th...

Page 24: ...m the system Server warnings and cautions Before installing a server be sure that you understand the following warnings and cautions WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times...

Page 25: ...ical server data and programs IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4...

Page 26: ... pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers Remove the server from the rack To remove the server from an HP Compaq branded telco or third party rack 1 Power down the server on page 25 2 Extend the server from the rack on page 25 3 Disconnect the cabling and remove the server from the rack For more information refer to th...

Page 27: ... access the HP Systems Insight Display 1 Press and release the panel 2 After the display fully ejects rotate the display sideways to view the LEDs Access the product rear panel Opening the cable management arm To access the server rear panel 1 Release the cable management arm ...

Page 28: ...ner To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend the server from the rack on page 25 4 Remove the access panel Access panel on page 29 5 Release the full length expansion board retainer To replace the component reverse the removal procedure ...

Page 29: ...Lift up on the hood latch handle and then remove the access panel To replace the component reverse the removal procedure Air baffle WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some intern...

Page 30: ...ge primary on page 31 o Remove the secondary PCIe riser cage PCIe riser cage secondary on page 32 6 Remove the air baffle To replace the component reverse the removal procedure 2U rack bezel To remove the component Unlock the 2U rack bezel press the latch on the 2U rack bezel and then remove the 2U rack bezel To replace the component reverse the removal procedure ...

Page 31: ...Access panel on page 29 5 Remove the PCIe riser blank To replace the component reverse the removal procedure PCIe riser cage primary WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some inter...

Page 32: ...the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server ...

Page 33: ...ply and some internal circuitry remain active until AC power is removed To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend the server from the rack on page 25 4 Remove the access panel Access panel on page 29 5 If any full length expansion boards are installed release...

Page 34: ...or a blank Remove the drive blank To replace the component slide the component into the bay until it clicks Hot plug drive CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Determine the status of the drive from the hot plug...

Page 35: ...AC power supply CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Access the product rear panel on page 27 4 Remove the power su...

Page 36: ...the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server ...

Page 37: ...talled in fan bays for any processor configuration For all processor configurations the HP ProLiant DL560 Gen8 Server requires six fan modules for redundancy A fan failure causes a loss of cooling redundancy A second fan failure or a missing fan module causes an orderly shutdown of the server The server supports variable fan speeds The fans operate at minimum speed until a temperature change requi...

Page 38: ...components when the Thermal Shutdown feature is disabled in RBSU IMPORTANT An immediate shutdown is a hardware controlled function and it overrides any firmware or software actions To remove the component 1 Remove the fan module CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooli...

Page 39: ...e the access panel Access panel on page 29 6 Remove the primary PCIe riser cage PCIe riser cage primary on page 31 7 Loosen the thumbscrew 8 Remove the existing FlexibleLOM Using the blue touchpoint tabs pull the FlexibleLOM toward the front of the server while removing it to avoid catching it on the rear chassis To replace the component 1 Using the blue touchpoint tabs firmly seat the FlexibleLOM...

Page 40: ...Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend the server from the rack on page 25 4 Remove the acces...

Page 41: ...e on page 45 CAUTION Do not detach the cable that connects the battery pack or capacitor pack to the cache module Detaching the cable causes all data in the cache module to be lost Flash backed write cache module WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does ...

Page 42: ...the rack on page 25 6 Remove the access panel Access panel on page 29 7 If it is populated with expansion boards remove the PCIe riser cage for better access PCIe riser cage primary on page 31 8 If the existing cache module is connected to a capacitor pack observe the FBWC module LEDs o If the amber LED is flashing data is trapped in the cache Restore system power and then restart this procedure f...

Page 43: ... system power Portions of the power supply and some internal circuitry remain active until AC power is removed To remove the component 1 Back up all data 2 Close all applications 3 Power down the server on page 25 4 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server CAUTION In systems that use external data storage be sure that the serv...

Page 44: ...capacitor pack is connected to the cache module disconnect the capacitor pack cable from the connector on the top of the cache module 9 Disconnect the SAS hard drive backplane ribbon cable 10 Remove the capacitor pack o Single capacitor pack holder ...

Page 45: ...e drives from the failed server to the recovery server 4 Perform one of the following o If the array controller has failed remove the cache module Flash backed write cache module on page 41 and capacitor pack Flash backed write cache capacitor pack on page 43 from the failed array controller and install the cache module and capacitor pack on an identical array controller model in the recovery serv...

Page 46: ...UTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Ex...

Page 47: ...rd from the server 3 Extend the server from the rack on page 25 4 Remove the access panel Access panel on page 29 5 Disconnect any external cables that are connected to the expansion board 6 Disconnect any internal cables that are connected to the expansion board 7 Remove the PCIe riser cage PCIe riser cage primary on page 31 8 Remove the expansion board To replace the component reverse the remova...

Page 48: ...nsion board To replace the component reverse the removal procedure Heatsink WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby butt...

Page 49: ...ect each power cord from the power source b Disconnect each power cord from the server 3 Extend the server from the rack on page 25 4 Remove the access panel Access panel on page 29 5 Remove the air baffle Air baffle on page 29 6 Remove the heatsink ...

Page 50: ... interface protective cover from the heatsink 2 Install the heatsink 3 Install the air baffle Air baffle on page 29 4 Install the access panel Access panel on page 29 5 Slide the server into the rack 6 Connect each power cord to the server 7 Connect each power cord to the power source ...

Page 51: ...nfigurations must contain processors with the same part number CAUTION The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed CAUTION To prevent possible server overheating always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank IMPORTANT Processo...

Page 52: ...ocessor locking levers in the order indicated and then open the processor retaining bracket 8 Remove the processor from the processor retaining bracket CAUTION To avoid damage to the processor do not touch the bottom of the processor especially the contact area ...

Page 53: ...YSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts 2 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket CAUTION Do not press down on the processor Pressing down on...

Page 54: ... processor locking lever Press only in the area indicated on the processor retaining bracket 4 Clean the old thermal grease from the heatsink with the alcohol swab Allow the alcohol to evaporate before continuing 5 Apply all the grease to the top of the processor in the following pattern to ensure even distribution ...

Page 55: ...nt remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed IMPORTANT This server does not support mixing RDIMMs and UDIMMs Attempting to mix these two types causes the server to halt during BIOS initialization To identify t...

Page 56: ...try remain active until AC power is removed If the server no longer automatically displays the correct date and time you may need to replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the b...

Page 57: ...ough RBSU To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider System board WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not ...

Page 58: ...backed write cache capacitor pack on page 43 10 If installed remove the cache module Flash backed write cache module on page 41 11 Remove the FlexibleLOM FlexibleLOM on page 38 12 Remove all DIMMs DIMMs on page 55 13 Remove the power supply backplane Power supply backplane on page 36 14 Disconnect all cables connected to the system board 15 Remove the heatsink Heatsink on page 48 16 Remove the pro...

Page 59: ...oval and replacement procedures 59 To replace the component 1 Install the spare system board 2 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket ...

Page 60: ...ation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts 5 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket t...

Page 61: ...aining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket 7 Install the processor socket cover onto the processor socket of the failed system board 8 Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab Allow the alcohol to evaporate before continuing 9 Apply all the grease to...

Page 62: ...s the F9 key to access RBSU 2 Select the Advanced Options menu 3 Select Service Options 4 Select Serial Number The following warnings appear WARNING WARNING WARNING The serial number is loaded into the system during the manufacturing process and should NOT be modified This option should only be used by qualified service personnel This value should always match the serial number sticker located on ...

Page 63: ...on does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed Disconnect the cable as indicated To replace the component reverse the removal procedure HP Trusted Platform Module The TPM is not a customer removable part CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM sec...

Page 64: ...Cabling 64 Cabling SAS drive cabling ...

Page 65: ...65 FBWC cabling SFF FBWC cabling PCIe option Depending on the server configuration you may need to remove the primary PCIe riser cage PCIe riser cage primary on page 31 before cabling to a PCIe expansion board ...

Page 66: ..._en French http www hp com support ProLiant_EMG_v1_fr Spanish http www hp com support ProLiant_EMG_v1_sp German http www hp com support ProLiant_EMG_v1_gr Japanese http www hp com support ProLiant_EMG_v1_jp Simplified Chinese http www hp com support ProLiant_EMG_v1_sc HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions t...

Page 67: ...up Utility RBSU is a configuration utility embedded in HP ProLiant servers that performs a wide range of configuration activities that can include the following Configuring system devices and installed options Enabling and disabling system features Displaying system information Selecting the primary boot controller Configuring memory options Language selection For more information on RBSU see the ...

Page 68: ...egacy USB functionality for the following POST RBSU Diagnostics DOS Operating environments which do not provide native USB support Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys This solution provides for use of a permanent USB key installed in the internal connector avoiding issues of clearance on the front of the rack and ph...

Page 69: ...fication 69 Component identification Front panel components Item Description 1 Video connector 2 Serial pull tab 3 USB connector 4 Fan module 5 Hot plug hard drive 6 Systems Insight Display Front panel LEDs and buttons ...

Page 70: ... 4 UID button LED Solid blue Activated Flashing blue 1 Hz cycle per sec Remote management or firmware upgrade in progress Off Deactivated To identify components in a degraded or critical state see the Systems Insight Display LEDs check iLO BIOS logs and reference the server troubleshooting guide Facility power is not present power cord is not attached no power supplies are installed power supply f...

Page 71: ...riencing a health event Combinations of illuminated Systems Insight Display LEDs the system power LED and the health LED indicate system status Systems Insight Display LED and color Health LED System power LED Status Processor amber Red Amber One or more of the following conditions may exist Processor in socket X has failed Processor X is not installed in the socket Processor X is unsupported ROM ...

Page 72: ...supply mismatch through hot plug addition Power cap off Amber Standby Power cap green Flashing green Waiting for power Power cap flashing amber Amber Power cap has been exceeded Power cap green Green Power is available IMPORTANT If more than one DIMM slot LED is illuminated further troubleshooting is required Test each bank of DIMMs by removing all other DIMMs Isolate the failed DIMM by replacing ...

Page 73: ...g managed remotely 4 NIC activity LED Off No network activity Solid green Link to network Flashing green Network activity 5 NIC link LED Off No network link Green Network link Non hot plug PCIe riser board slot definitions Primary riser cage connector connected to processor 1 or the southbridge Slot PCIe 3 slot riser cage PCIe 2 slot x16 riser cage 1 FL FH PCIe2 or PCIe3 x16 16 8 4 2 1 2 HL FH PCI...

Page 74: ...es Primary denotes the riser cage is installed in the primary riser connector Secondary denotes the riser cage is installed in the secondary riser connector Installing the riser cages listed in the table above in either the primary or secondary riser connectors determines the form factor of the PCIe boards supported by those riser cages FL FH denotes full length full height HL FH denotes half leng...

Page 75: ... USB connector 20 Secondary processor 2 PCIe riser connector 21 TPM connector 22 Processor 2 socket 23 Processor 2 DIMM slots 7 12 24 Processor 1 DIMM slots 1 6 25 System maintenance switch 26 Primary processor 1 PCIe riser connector 27 FlexibleLOM slot 28 SAS connector 1 29 USB connector 2 30 SAS connector 2 31 Cache module connector 32 Processor 1 DIMM slots 7 12 33 Processor 1 socket System mai...

Page 76: ... An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms Crash dump log analysis is an essential part of diagnosing reliability problems such as hangs in operating systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to cycle the system power Rese...

Page 77: ...7 DIMM slot locations DIMM slots are numbered sequentially 1 through 12 for each processor The supported AMP modes use the letter assignments for population guidelines Hot plug drive bay numbering Hot plug drive LED definitions ...

Page 78: ...a member of one or more logical drives Flashing green The drive is rebuilding or performing a RAID migration strip size migration capacity expansion or logical drive extension or is erasing Flashing amber green The drive is a member of one or more logical drives and predicts the drive will fail Flashing amber The drive is not configured and predicts the drive will fail Solid amber The drive has fa...

Page 79: ...the capacitor pack is charged Off On On The cache module is idle the capacitor pack is charged and the cache contains data that has not yet been written to the drives Off Flashing 1 Hz Off A backup is in progress Off On Off The current backup is complete with no errors Flashing 1 Hz Flashing 1 Hz Off The current backup failed and data has been lost Flashing 1 Hz Flashing 1 Hz On A power error occu...

Page 80: ... temperature related scenarios At POST and in the OS HP iLO performs an orderly shutdown if a cautionary temperature level is detected If the server hardware detects a critical temperature level before an orderly shutdown occurs the server performs an immediate shutdown When the Thermal Shutdown feature is disabled in RBSU HP iLO does not perform an orderly shutdown when a cautionary temperature l...

Page 81: ...Component identification 81 Storage and expansion diagram ...

Page 82: ...ect sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa Mechanical specifications Specification Value Height 8 73 cm 3 44 in Depth 74 93 cm 29 50 in Width 44 54 cm 17 54 in Weight maximum 27 66 61 00 Weight minimum 18 59 41 00 Power supply specifications The server is configured wit...

Page 83: ... input 1321 W at 200V AC input Btus per hour 3408 at 120V AC input 4433 at 200V to 240V AC input Power supply output Rated steady state power 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input Maximum peak power 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input ...

Page 84: ...cked write cache iLO Integrated Lights Out IML Integrated Management Log NMI nonmaskable interrupt NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express POST Power On Self Test RBSU ROM Based Setup Utility SAS serial attached SCSI SATA serial ATA TPM Trusted Platform Module ...

Page 85: ...Acronyms and abbreviations 85 UID unit identification USB universal serial bus ...

Page 86: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Page 87: ...oards 47 expansion slot blanks 46 47 extending server from rack 25 external USB functionality 68 F fans 37 FBWC cabling 65 FBWC capacitor pack 43 FBWC module 41 79 FBWC procedures 41 45 features 69 FlexibleLOM 38 front panel components 69 full length expansion board 28 47 H hard drive bays 69 77 hard drive blanks 34 hard drive LEDs 77 hard drives determining status of 77 heatsink 48 hot plug fans ...

Page 88: ...ear panel components 72 rear panel LEDs 73 rear panel accessing 27 recovering the data from the cache 45 removal and replacement procedures 23 removing server from rack 26 S safety considerations 23 spare part numbers 15 specifications 82 specifications environmental 82 specifications mechanical 82 specifications power 82 specifications server 82 static electricity 23 symbols on equipment 23 syste...

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