Support and other resources 198
Support and other resources
Accessing Hewlett Packard Enterprise Support
•
For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website
•
To access documentation and support services, go to the Hewlett Packard Enterprise Support
Center website (
http://www.hpe.com/support/hpesc
Information to collect
•
Technical support registration number (if applicable)
•
Product name, model or version, and serial number
•
Operating system name and version
•
Firmware version
•
Error messages
•
Product-specific reports and logs
•
Add-on products or components
•
Third-party products or components
Accessing updates
•
Some software products provide a mechanism for accessing software updates through the product
interface. Review your product documentation to identify the recommended software update
method.
•
To download product updates, go to either of the following:
o
Hewlett Packard Enterprise Support Center Get connected with updates page
http://www.hpe.com/support/e-updates
o
Software Depot website (
http://www.hpe.com/support/softwaredepot
•
To view and update your entitlements, and to link your contracts and warranties with your profile, go
to the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials
page (
http://www.hpe.com/support/AccessToSupportMaterials
IMPORTANT
: Access to some updates might require product entitlement when accessed
through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up
with relevant entitlements.
Websites
•
Hewlett Packard Enterprise Information Library (
http://www.hpe.com/info/enterprise/docs
•
Hewlett Packard Enterprise Support Center (
http://www.hpe.com/support/hpesc
•
Contact Hewlett Packard Enterprise Worldwide (
Summary of Contents for ProLiant DL380 Gen9
Page 34: ...Operations 34 5 Install the air baffle ...
Page 90: ...Hardware options installation 90 o Connected to a PCI expansion board ...
Page 102: ...Hardware options installation 102 o Connected to a PCI expansion board ...
Page 104: ...Hardware options installation 104 o Secondary riser cage o PCI blank ...
Page 128: ...Hardware options installation 128 o 24SFF drive backplanes Group C SAS cables ...
Page 148: ...Cabling 148 o Connect to a PCI expansion board ...
Page 149: ...Cabling 149 o Connect to an HPE 12G SAS Expander Card Bay 2 installation ...
Page 154: ...Cabling 154 Drive bay 1 is empty Connect using the NVMe power cable 776392 001 ...
Page 171: ...Cabling 171 x4 SATA connector Connect the 2 SFF drive bay power cable ...
Page 173: ...Cabling 173 Secondary PCI riser cage ...
Page 204: ...Support and other resources 204 ...
Page 205: ...Support and other resources 205 ...