• Avaya strongly recommends that all servers are protected with an Uninterruptable Power
Supply for power surge and interruption protection. Avaya is not responsible for servers
damaged by power surges, brown outs, black outs etc.
• Substitution of a DC power supply for a server must be approved by the Application Product
Manager before substitution. If there is a significant demand for a turnkey solution with a DC
power supply, an Avaya GRIP (Global Requirements Integration Process) request must be
submitted. Partners registered to use this process can submit a GRIP request at
https://
portal.avaya.com/apps/grip/partner.asp
. Avaya Associates may assist and can find information
about this process at
http://spark4.avaya.com/grip
. Note, a GRIP request must be made for the
Avaya application product, not the server model. The decision on whether to include a turnkey
offer with a DC power supply is the responsibility of each Avaya application Product Manager.
The name of the Product Managers for each application is at the bottom of the application
page on the Avaya Global Sales portal.
• Product labels on the servers themselves have the 9-digit base server codes and a base server
description for Avaya Services in service and support. These 9-digit codes differ from the 6-
digit orderable codes under which servers are ordered. On every server package, there is a
Packing Label and a Hierarchy Label. The Hierarchy Label itemizes the stock list in the box of
the 6-digit orderable code and Avaya recommends retaining them for reference.
• Quality assurance – product integrity testing and environmental international restrictions were
completed by HP and verified with Avaya using Design for Environmental Checklists. The list
includes: batteries, printed wiring boards, plastic parts, product packaging, RoHS, green
requirements, and energy efficiency.
How to use this document
This guide contains information for installing the HP ProLiant DL360 G9 server as part of an Avaya
deployment and provides:
• Instructions for how to find the appropriate online server documentation from HP.
• References to specific topics in standard HP documentation
• Suggested changes, details, and notes to assist the user in interpreting the manufacturer’s
documentation and to clarify Avaya's recommended implementation of the equipment
• Topics not covered in standard HP documentation, but which are necessary for successful
installation and maintenance of Avaya products
Downloading HP documentation
Use this procedure to find and download the HP ProLiant DL360 G9 documentation.
Maintaining and Troubleshooting the HP ProLiant DL360 G9 Server
November 2015
Maintaining and Troubleshooting the HP ProLiant DL360 G9 Server
6
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