HP ProLiant DL320 Generation 5, User Manual

Page: 72 / 101

Troubleshooting 72
POST problems flowchart
Symptoms:
•
Server does not complete POST
NOTE: The server has completed POST when the system attempts to access the boot device.
•
Server completes POST with errors
Possible problems:
•
Improperly seated or faulty internal component
•
Faulty KVM device
•
Faulty video device
Item Refer to
1 "POST error messages and beep codes"
2 "Video problems" in the HP ProLiant Servers Troubleshooting Guide
located on the Documentation CD or on the HP website
( http://www.hp.com/support )
3 KVM or iLO 2 documentation
4 "Loose connections (on page 65 )"
5 "Symptom information (on page 65 )"
6 Server maintenance and service guide, located on the Documentation
CD or the HP website ( http://www.hp.com/products/servers/platforms )
7 "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
( http://www.hp.com/support )
8 "General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website ( http://www.hp.com/support )
9
•
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
( http://www.hp.com/support )
• Server maintenance and service guide, located on the
Documentation CD or the HP website
( http://www.hp.com/products/servers/platforms )
10 • "Server information you need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website ( http://www.hp.com/support )
• "Operating system information you need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website ( http://www.hp.com/support )