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HP ProLiant DL320 Generation 5, User Manual

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HP ProLiant DL320 Generation 5 User Manual Download Page 67

 

Troubleshooting 67 

 

 

General diagnosis flowchart 

The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the 

problem, or if the other flowcharts do not fix the problem, use the following flowchart. 

    

Item Refer 

to 

1 

"Symptom information (on page 

65

)" 

2 

"Loose connections (on page 

65

)" 

3 

"Service notifications (on page 

65

)" 

Summary of Contents for ProLiant DL320 Generation 5

Page 1: ...HP ProLiant DL320 Generation 5 Server User Guide September 2006 First Edition Part Number 419196 001 ...

Page 2: ...l or editorial errors or omissions contained herein Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation Windows Server 2003 is a trademark of Microsoft Corporation Linux is a U S registered trademark of Linus Torvalds September 2006 First Edition Part Number 419196 001 Audience assumptions This document is for the person who installs administers and troubleshoot...

Page 3: ... 18 Install the PCI riser board assembly 18 Remove the fan assembly 19 Install the fan assembly 20 Remove the BBWC battery holder 21 Setup 22 Optional installation services 22 Rack planning resources 22 Optimum environment 23 Space and airflow requirements 23 Temperature requirements 23 Power requirements 24 Electrical grounding requirements 24 Rack warnings 24 Identifying the server shipping cart...

Page 4: ...P ROM Based Setup Utility 55 Array Configuration Utility 56 HP ProLiant Essentials Rapid Deployment Pack 56 Re entering the server serial number and product ID 56 Management tools 57 Automatic Server Recovery 57 ROMPaq utility 57 Integrated Lights Out 2 technology 57 Erase Utility 58 HP Systems Insight Manager 58 Management Agents 58 USB support and functionality 58 Diagnostic tools 59 HP Insight ...

Page 5: ...quipment 80 Class B equipment 80 Declaration of conformity for products marked with the FCC logo United States only 80 Modifications 81 Cables 81 Canadian notice Avis Canadien 81 European Union regulatory notice 81 Disposal of waste equipment by users in private households in the European Union 82 Japanese notice 82 BSMI notice 82 Korean notice 83 Laser compliance 83 Battery replacement notice 83 ...

Page 6: ...9 System board components 10 System board LEDs 11 System LEDs and internal health LED combinations 13 Internal USB connector 14 SATA and SAS device numbers 14 Fan assembly location 15 Front panel components Item Description 1 Serial label pull tab 2 Hard drive bay 1 3 Hard drive bay 2 4 Diskette drive video connector bay 5 Optical drive bay 6 Front USB connector 7 Power On Standby button and syste...

Page 7: ... If power is off view the LEDs on the RJ 45 connector for status by referring to the rear panel LEDs Rear panel LEDs and buttons on page 9 4 NIC 2 link activity LED Green Network link exists Flashing green Network link and activity exist Off No link to network exists If power is off the front panel LED is not active View the LEDs on the RJ 45 connector for status by referring to the rear panel LED...

Page 8: ... half length 3 Power supply 4 UID button LED 5 10 100 1000 NIC 2 6 10 100 1000 NIC 1 7 iLO 2 management port 8 Serial connector 9 Keyboard connector 10 Mouse connector 11 Video connector 12 USB connectors 2 PCI expansion slot definitions Slot Type Length Connector Interconnect 1 PCI Express Half x8 x1 2 PCI Express Full x8 x8 Optional PCI X Full 133 MHz 3 3 V 64 bit ...

Page 9: ... iLO 2 link Green Link exists Off No link exists 3 10 100 1000 NIC 1 activity Green Link exists Flashing green Activity exists Off No link exists 4 10 100 1000 NIC 1 link Green Link exists Off No link exists 5 10 100 1000 NIC 2 activity Green Activity exists Flashing green Activity exists Off No activity exists 6 10 100 1000 NIC 2 link Green Link exists Off No link exists ...

Page 10: ...ain power connector 6 Battery 18 Processor socket 7 Hard drive connector 1 19 Auxiliary power connector 8 Hard drive connector 2 20 DIMM slot 1 bank A 9 Front panel LED board connector 21 DIMM slot 2 bank B 10 Front USB connector 22 DIMM slot 3 bank A 11 Fan 4 connector 23 DIMM slot 4 bank B 12 Optical drive connector System maintenance switch Position Default Function S1 Off Off iLO 2 security is...

Page 11: ...d reset Crash dump analysis is an essential part of eliminating reliability problems such as hangs or crashes in operating systems device drivers and applications Many crashes freeze a system requiring you to do a hard reset Resetting the system erases any information that would support root cause analysis Systems running Microsoft Windows operating systems experience a blue screen trap when the o...

Page 12: ...or is operating normally 6 Fan 3 LED Amber One fan in this module has failed Red Multiple fans in this module have failed Off All fans in this module are operating normally 7 Fan 2 LED Amber One fan in this module has failed Red Multiple fans in this module have failed Off All fans in this module are operating normally 8 Fan 1 LED Amber One fan in this module has failed Red Multiple fans in this m...

Page 13: ... in a pre failure condition PPM failure amber Red PPM has failed DIMM failure slot X amber Red DIMM in slot X has failed DIMM in slot X is an unsupported type and no valid memory exists in another bank Amber DIMM in slot X has reached single bit correctable error threshold DIMM in slot X is in a pre failure condition DIMM in slot X is an unsupported type but valid memory exists in another bank DIM...

Page 14: ...Component identification 14 Internal USB connector For more information see Internal USB functionality on page 59 SATA and SAS device numbers Item Description 1 Device 1 2 Device 2 ...

Page 15: ...Component identification 15 Fan assembly location ...

Page 16: ...completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed IMPORTANT If installing a hot plug device it is not necessary to power down the server 1 Back up the server data 2 Shut down the operating system as directed by the operating system documentation NOTE If the operating system automatically places the server in Standby mo...

Page 17: ...ver from an HP Compaq branded telco or third party rack 1 Power down the server on page 16 2 Disconnect all peripheral cables and power cords from the server rear panel 3 Disconnect the cable management arm if necessary For more information refer to the documentation that ships with the cable management arm 4 Loosen the thumbscrews that secure the server faceplate to the front of the rack 5 Extend...

Page 18: ...nstalling the PCI riser board assembly 1 Power down the server on page 16 2 Extend the server from the rack on page 17 3 Remove the access panel on page 17 4 Disconnect any internal or external cables connected to any existing expansion boards 5 Remove the PCI riser board assembly Install the PCI riser board assembly CAUTION To prevent damage to the server or expansion boards power down the server...

Page 19: ...he access panel 3 Install the server into the rack Remove the fan assembly 1 Power down the server on page 16 2 Extend the server from the rack on page 17 3 Remove the access panel on page 17 4 Remove the air baffle 5 Disconnect the fan cables from the system board ...

Page 20: ...Operations 20 6 Remove the fan assembly Install the fan assembly 1 Install the fan assembly 2 Connect the fan cables to the system board ...

Page 21: ...the air baffle 4 Install the access panel 5 Install the server into the rack Remove the BBWC battery holder 1 Remove the screw securing the holder to the chassis 2 Remove the holder and optional battery and cable if installed ...

Page 22: ...ffer upgraded service levels to expand your standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Some of the Care Pack services are Hardware support 6 Hour Call to Repair 4 Hour 24x7 Same Day 4 Hour Same Business Day Software support Microsoft Linux HP ProLiant Essentials HP SIM and RDP Startup and implementation services fo...

Page 23: ...he rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The 9000 and 10000 Series Racks provide proper server cooling from flow through perforations in the front and rear doors that provide 64 percent open area for ventilation CAUTION When using a Compaq branded 7000 Series rack you must install the high airfl...

Page 24: ...lance the server power load between available AC supply branch circuits Do not allow the overall system AC current load to exceed 80 percent of the branch circuit AC current rating Do not use common power outlet strips for this equipment Provide a separate electrical circuit for the server Electrical grounding requirements The server must be grounded properly for proper operation and safety In the...

Page 25: ...ll the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server The contents of the server shipping carton include Server Printed setup documentation Documentation CD and software products Power cord Rack mounting hardware kit and documentation In addition to these supplied items you may need Application software CDs or diskettes Options to b...

Page 26: ... the server IMPORTANT The F8 key is available only when a supported storage controller is installed in the server To power up the server press the Power On Standby button While the server boots RBSU and the ORCA utility are automatically configured to prepare the server for OS installation Press the F8 key when prompted during the array controller initialization to configure the array controller u...

Page 27: ...rt CD into the CD ROM drive and reboot the server Manual installation Insert the OS CD into the CD ROM drive and reboot the server This process may require you to obtain additional drivers from the HP website http www hp com support Follow the on screen instructions to begin the installation process NOTE For SATA RAID configuration a driver diskette must be created For information on using these i...

Page 28: ... Improper grounding can cause electrostatic discharge Memory options The server memory can be expanded by installing PC5300 DDR2 unbuffered SDRAM DIMMs The server supports up to four ECC DDR2 SDRAM DIMMs NOTE By default the server is set to Advanced ECC Support Refer to HP ROM Based Setup Utility on page 55 for more information The server supports standard memory configuration for maximum performa...

Page 29: ...nk only Dual bank interleaved mode DIMMs installed in both banks with equal bank capacities The following table lists some but not all possible configurations For best performance HP recommends dual bank interleaved mode configurations Slot 1A Slot 2B Slot 3A Slot 4B Total memory Mode 512 MB 512 MB Single bank 512 MB 512 MB 1 GB Dual bank interleaved 1 GB 1 GB Single bank 1 GB 1 GB 2 GB Dual bank ...

Page 30: ... drive array Optional storage controllers provide support for hot plug capability and drive LEDs Controller options are The embedded controller supports non hot plug SATA hard drives Drive LEDs are not supported Optional SATA controllers support hot plug SATA hard drives and drive LEDs Optional SAS controllers support hot plug SAS or SATA hard drives and drive LEDs NOTE ACU does not support mixing...

Page 31: ... populated with either a component or a blank Installing hard drives IMPORTANT Hot plug capability and drive LED support are only available when a supported optional controller is installed in the server 1 Power down the server on page 16 2 Remove the existing hard drive blank or hard drive from the drive bay 3 Prepare the hard drive ...

Page 32: ...r down the server on page 16 2 Remove the server from the rack on page 17 3 Remove the access panel on page 17 4 Remove the fan assembly on page 19 5 Remove the BBWC holder Remove the BBWC battery holder on page 21 and optional battery with cable if installed 6 Disconnect the front panel LED board cable 7 Disconnect cables from any devices installed in the media cage if necessary ...

Page 33: ...Hardware options installation 33 8 Remove the media cage 9 Remove the optical drive blank 10 Remove the screws required to install the optical drive ...

Page 34: ...Hardware options installation 34 NOTE Five screws are provided on the media cage but only four screws are required to install the drive 11 Install the optical drive into the media cage ...

Page 35: ...ons installation 35 12 Install the media cage 13 Connect the optical drive cable and the optical drive power cable to the optical drive 14 Connect all cables to other devices installed in the media cage if necessary ...

Page 36: ... into the rack Diskette drive option CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 1 Power down the server on page 16 2 Remove the server from the rack on page 17 3 Remove the access panel on page 17 4 Remove the fan assembly on page 19 5 Remove the BBWC holder Remove the BBWC battery holder on page...

Page 37: ...Hardware options installation 37 6 Disconnect the front panel LED board cable 7 Disconnect cables from any devices installed in the media cage if necessary 8 Remove the media cage ...

Page 38: ...llation 38 9 Remove the bay blank or optional video connector 10 Remove the screws required to install the diskette drive NOTE Five screws are provided on the media cage but only four screws are required to install the drive ...

Page 39: ...Hardware options installation 39 11 Install the diskette drive into the media cage 12 Install the media cage ...

Page 40: ...and optional battery with attached cable if applicable 17 Install the fan assembly on page 20 18 Install the access panel 19 Install the server into the rack Video connector option CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 1 Power down the server on page 16 2 Remove the server from the rack on p...

Page 41: ...age 19 5 Remove the BBWC holder Remove the BBWC battery holder on page 21 and optional battery with cable if installed 6 Disconnect the front panel LED board cable 7 Disconnect cables from any devices installed in the media cage if necessary 8 Remove the media cage ...

Page 42: ...llation 42 9 Remove the bay blank or optional diskette drive 10 Remove the screws required to install the top bay option NOTE Five screws are provided on the media cage but only four screws are required to install the option ...

Page 43: ...Hardware options installation 43 11 Install the video connector option into the media cage 12 Install the media cage ...

Page 44: ... the BBWC holder and optional battery with attached cable if applicable 17 Install the fan assembly on page 20 18 Install the access panel 19 Install the server into the rack Expansion board 1 Power down the server on page 16 2 Remove the server from the rack on page 17 3 Remove the access panel on page 17 4 Disconnect any internal or external cables connected to any existing expansion boards ...

Page 45: ...ge 18 9 Install the access panel 10 Install the server into the rack PCI riser board option 1 Power down the server on page 16 2 Extend the server from the rack if applicable Extend the server from the rack on page 17 3 Remove the access panel on page 17 4 Disconnect any internal or external cables connected to any existing expansion boards 5 Remove the PCI riser board assembly on page 18 ...

Page 46: ...Hardware options installation 46 6 Remove any installed expansion boards 7 Remove the riser board from the assembly ...

Page 47: ...TANT For additional installation and configuration information refer to the documentation that ships with the option 1 Power down the server on page 16 2 Remove the server from the rack on page 17 3 Remove the access panel on page 17 4 Remove the PCI riser board assembly on page 18 5 Remove the fan assembly on page 19 6 Remove the hard drive cables 7 Install the storage controller Expansion board ...

Page 48: ... data and data is lost if the cable is detached IMPORTANT The battery pack might have a low charge when installed In this case a POST error message is displayed when the server is powered up indicating that the battery pack is temporarily disabled No action is necessary on your part The internal circuitry automatically recharges the batteries and enables the battery pack This process might take up...

Page 49: ...Hardware options installation 49 6 Install the battery with holder into the server 7 Route the cable and connect the cable to the controller ...

Page 50: ... overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance Server cable routing CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or air flow can be blocked IMPORTANT Route the cables without blocking the airflow or other installed components Use the ...

Page 51: ...s be sure that the cables are not in a position where they can be pinched or air flow can be blocked Optional SAS SATA controller cable routing CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or air flow can be blocked Slot 2 ...

Page 52: ...Cabling 52 Slot 1 Video connector option cable routing ...

Page 53: ...Cabling 53 Battery backed write cache cable routing ...

Page 54: ...roLiant system software Enabling access to the Array Configuration Utility on page 56 Array Diagnostic Utility on page 60 and Erase Utility on page 58 SmartStart is included in the HP ProLiant Essentials Foundation Pack For more information about SmartStart software refer to the HP ProLiant Essentials Foundation Pack or the HP website http www hp com servers smartstart SmartStart Scripting Toolkit...

Page 55: ...of settings before you exit the utility To change a selected setting you must select a different setting and press the Enter key Auto configuration process IMPORTANT The F8 key is available only when a supported storage controller is installed in the server The auto configuration process automatically runs when you boot the server for the first time During the power up sequence the system ROM auto...

Page 56: ... spares and RAID or stripe size migration Suggests the optimum configuration for an unconfigured system Provides different operating modes enabling faster configuration or greater control over the configuration options Remains available any time that the server is on Displays on screen tips for individual steps of a configuration procedure For optimum performance the minimum display settings are 8...

Page 57: ...tem fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang or shutdown At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the HP SIM console or through RBSU ROMPaq utility Flash ROM enables you to ...

Page 58: ...ent capabilities that consolidate and integrate management data from HP and third party devices IMPORTANT You must install and use HP SIM to benefit from the Pre Failure Warranty for processors SAS and SCSI hard drives and memory modules For additional information refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website http www hp com go hpsim Management Agen...

Page 59: ...nostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility launch the SmartStart CD HP Insight Diagnostics Online Edition is a web based application that captures s...

Page 60: ...artStart supported operating system use the SmartStart software on page 54 and its Assisted Path feature to install the operating system and latest driver support NOTE If you are installing drivers from the SmartStart CD or the Software Maintenance CD refer to the SmartStart website http www hp com servers smartstart to be sure that you are using the latest version of SmartStart For more informati...

Page 61: ...RTANT This utility supports operating systems that may not be supported by the server For operating systems supported by the server refer to the HP website http www hp com go supportos Integrates with other software maintenance deployment and operating system tools Automatically checks for hardware firmware and operating system dependencies and installs only the correct ROM upgrades required by ea...

Page 62: ...www docs hp com Select Enterprise Servers Workstations and Systems Hardware and then the appropriate server Server diagnostic steps This section covers the steps to take in order to diagnose a problem quickly To effectively troubleshoot a problem HP recommends that you start with the first flowchart in this section Start diagnosis flowchart on page 66 and follow the appropriate diagnostic path If ...

Page 63: ...he risk of injury from electric shock hazards do not open this enclosure This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle This symbol indicates the presence of a hot surface or hot component If this surface is contacted ...

Page 64: ...ll times Unplug the power cord from the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server 49 109 kg 100 240 lb WARNING To reduce the risk of personal injury or damage to the equipment Observe local oc...

Page 65: ...HP recommends you have access to the server documentation for server specific information Symptom information Before troubleshooting a server problem collect the following information What events preceded the failure After which steps does the problem occur What has been changed since the time the server was working Did you recently add or remove hardware or software If so did you remember to chan...

Page 66: ...oting solution follow the diagnostic steps in General diagnosis flowchart on page 67 The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server specific or is not easily categorized into the other flowcharts The available flowcharts include Start diagnosis flowchart on page 66 General diagnosis flowchart on page 67 Power on problems flowchart Ser...

Page 67: ...hart provides a generic approach to troubleshooting If you are unsure of the problem or if the other flowcharts do not fix the problem use the following flowchart Item Refer to 1 Symptom information on page 65 2 Loose connections on page 65 3 Service notifications on page 65 ...

Page 68: ...cumentation CD or the HP website http www hp com products servers platforms 7 Server maintenance and service guide located on the Documentation CD or the HP website http www hp com products servers platforms Hardware problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support 8 Server information you need in the HP ProLiant...

Page 69: ...Troubleshooting 69 Server power on problems flowchart Symptoms The server does not power on The system power LED is off or amber The external health LED is red or amber ...

Page 70: ...uide located on the Documentation CD or the HP website http www hp com products servers platforms 5 Integrated Management Log or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support 6 Power source problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com sup...

Page 71: ...Troubleshooting 71 ...

Page 72: ...orms 7 Port 85 and iLO messages in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support 8 General memory problems are occurring in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support 9 Hardware problems in the HP ProLiant Servers Troubleshooting Guide located...

Page 73: ...problems flowchart Symptoms Server does not boot a previously installed operating system Server does not boot SmartStart Possible causes Corrupted operating system Hard drive subsystem problem Incorrect boot order setting in RBSU ...

Page 74: ...umentation CD or on the HP website http www hp com support Controller documentation Loose connections on page 65 6 General memory problems are occurring in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support 7 Operating system problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP...

Page 75: ... but a fault event is reported by Insight Management Agents on page 58 Server boots but the internal health LED external health LED or component health LED is red or amber NOTE For the location of server LEDs and information on their statuses refer to the server documentation ...

Page 76: ... 6 4 System Management Homepage https localhost 2381 5 Power on problems flowchart Server power on problems flowchart on page 69 6 Smart Array SCSI Diagnosis feature in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Server maintenance and service guide located on the Documentation CD or the HP website http www hp com produ...

Page 77: ...r messages in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support WARNING To avoid potential problems ALWAYS read the warnings and cautionary information in the server documentation before removing replacing reseating or modifying system components ...

Page 78: ...spose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the server on page 16 2 Extend or remove the server from the rack Extend the server from the rack on page 17 3 Remove the access panel on page 17 4 Remove the PCI riser board assembly on page 18 CAUTION To prevent damage to the server or expansion boards power down the server and ...

Page 79: ...not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore cov...

Page 80: ...in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into ...

Page 81: ...ent This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada European Union regulatory notice This product complies with the following EU Directives Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC Compliance with thes...

Page 82: ...designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please c...

Page 83: ...ide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation Do not try to open the module enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Rad...

Page 84: ...sposal please use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to ...

Page 85: ...rcuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible s...

Page 86: ... 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed System performance may be reduced if operating above 30º C 86º F Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa Server specifications Specification Value Dimension Height 4 32 cm 1 70 in Depth 60 96 cm 24 in Width 42...

Page 87: ... V assume 350 W output BTUs per hour 1710 Power supply output Rated steady state power 420 W Acoustic noise Sound power LWAd Idle 6 3 Bels Operating 6 6 Bels Bystander sound pressure LpAm Idle 46 dBA Operating 49 dBA The limits apply when operated in an ambient environment temperature of 23 C 2 73 4 F 2 ...

Page 88: ...Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service providers or service partners identifies that the repair can be accomplished...

Page 89: ...t est facultative Ces pièces sont également conçues pour permettre au client d effectuer lui même la réparation Toutefois si vous demandez à HP de remplacer ces pièces l intervention peut ou non vous être facturée selon le type de garantie applicable à votre produit REMARQUE Certaines pièces HP ne sont pas conçues pour permettre au client d effectuer lui même la réparation Pour que la garantie pui...

Page 90: ...ssistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Tei...

Page 91: ...omponentes se identifican con la palabra No en el catálogo ilustrado de componentes Según la disponibilidad y la situación geográfica los componentes CSR se enviarán para que lleguen a su destino al siguiente día laborable Si la situación geográfica lo permite se puede solicitar la entrega en el mismo día o en cuatro horas con un coste adicional Si precisa asistencia técnica puede llamar al Centro...

Page 92: ...e over Service Partners vindt u op de HP website http www hp nl services servicepartners Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito Se durante o período de diagnóstico a HP ou fornecedores parceiros de serviço da HP concluir q...

Page 93: ...t 93 Para obter mais informações sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de serviços local Para o programa norte americano visite o site da HP http www hp com go selfrepair ...

Page 94: ...Technical support 94 ...

Page 95: ...Technical support 95 ...

Page 96: ...tic Server Recovery BIOS Basic Input Output System DDR double data rate IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log KVM keyboard video and mouse LED light emitting diode NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association ...

Page 97: ...s PCI peripheral component interface PCI Express peripheral component interconnect express PCI X peripheral component interconnect extended PDU power distribution unit POST Power On Self Test PPM processor power module PSP ProLiant Support Pack RAID redundant array of inexpensive or independent disks RBSU ROM Based Setup Utility RDP Rapid Deployment Pack ...

Page 98: ...SI SATA serial ATA SCSI small computer system interface SDRAM synchronous dynamic RAM SIM Systems Insight Manager TMRA recommended ambient operating temperature UID unit identification USB universal serial bus VCA Version Control Agent VCRM Version Control Repository Manager ...

Page 99: ...ction problems 65 connectors 6 controller board installing 47 controller installation 47 51 crash dump analysis 11 creating a disk image 56 CSR customer self repair 88 customer self repair CSR 88 D deployment software 56 device numbers 14 diagnosing problems 62 64 66 diagnostic tools 54 56 57 59 diagnostics utility 59 DIMMs 28 29 diskette drive 6 36 diskette image creation 56 drive bays 6 drivers ...

Page 100: ...leshooting 62 66 loose connections 65 M Management Agents 58 management tools 57 memory 28 29 memory dump 11 memory options 28 N network connector LEDs 9 NIC LEDs 7 NMI switch 11 O Online ROM Flash Component Utility 61 operating system crash 11 operating systems 27 61 optical device 6 32 optimum environment 23 Optional Installation Services 22 options installation 25 28 OS boot problems flowchart ...

Page 101: ...ronmental 86 specifications server 86 start diagnosis flowchart 66 static electricity 85 storage controller 47 51 support 88 support packs 54 supported operating systems 61 Survey Utility 59 switches 11 symbols on equipment 63 symptom information 65 system battery 78 system board battery 78 83 system board LEDs 13 system maintenance switch 10 11 Systems Insight Manager 58 T Taiwan battery recyclin...

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