HP ProLiant BL620c Generation 7 Quickspecs Download Page 16

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Standard Care Package

Package that maintains high level of server availability

HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000

HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000
enclosure

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Provides for the installation and startup of a BladeSystem c3000 Infrastructure in a single blade
enclosure including hardware and software, including deployment of OS, HP SIM, RDP, RDP, PMP and
VPM

http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-5964ENW

HP Installation and Startup Service for HP BladeSystem c-Class Enhanced Network

HP Installation and Startup Service for HP BladeSystem c-Class Enhanced Network
HP Provides for the configuration and testing of BladeSystem Ethernet interconnect switches to facilitate
proper implementation of network protocols and access to advanced features

http://h20195.www2.hp.com/V2/GetPDF.aspx/4aa0-5969ENW

3-Year, HP 6 hour Hardware Support Onsite Call-to-Repair Service for c3000/c7000 enc 3-

3-Year, HP 6 hour Hardware Support Onsite Call-to-Repair Service for c3000/c7000 enc 3-
Year, HP 6 hour Hardware Support Onsite Call-to-Repair Service for Blade server

Year, HP 6 hour Hardware Support Onsite Call-to-Repair Service for Blade server

Year, HP 6 hour Hardware Support Onsite Call-to-Repair Service for Blade server
Provides an IT manager with a team of support specialists who will quickly begin troubleshooting the
system to help return the hardware to operating condition within 6 hours of the initial service request to
the HP Global Solution Center

http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EN

3-Year , HP 24x7 Software Support for Insight Control

3-Year , HP 24x7 Software Support for Insight Control
Provides for the deployment and basic configuration of HP Insight Control on HP ProLiant ML and DL
series servers or HP BladeSystem servers

http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6645EEE.pdf

1-Year HP Proactive Select 30 Credit

1-Year HP Proactive Select 30 Credit
Provides a flexible way to purchase HP best-in-class consultancy and technical services

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-3842ENN.pdf

Additional Services

Additional Services: Software OS (Microsoft, Linux (SUSE/Red Hat) & VMware Installation & Start Up
and Software Support); Microsoft or Linux or VMware education courses; +60 Proactive Select Credits,
Factory Express.

Basic Care Package

Delivers minimum recommended support service level

HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000

HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000
enclosure

enclosure

http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-5964ENW

3-Year, HP 24x7 4 hour Response, Hardware Support Onsite Service for c3000/c7000 enc

3-Year, HP 24x7 4 hour Response, Hardware Support Onsite Service for c3000/c7000 enc
3-Year, HP 24x7 4 hour Response, Hardware Support Onsite Service for Blade server

3-Year, HP 24x7 4 hour Response, Hardware Support Onsite Service for Blade server

3-Year, HP 24x7 4 hour Response, Hardware Support Onsite Service for Blade server
Provides you with rapid remote support and if required an HP authorized representative who will arrive
on site any time and day of the year to begin hardware maintenance service within 4 hours of the service
request being logged

http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EEE

3-Year , HP 24x7 Software Support for Insight Control

QuickSpecs

HP ProLiant BL620c Generation 7 (G7) Server Blade

Service and Support

DA - 13747 Worldwide — Version 16 — September 26, 2011

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