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HP ProLiant BL20p Generation 2 Server Blade

Maintenance and Service Guide

February 2004 (Fifth Edition)

Part Number 316078-005

HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:27 AM

Summary of Contents for ProLiant BL20p Generation 2

Page 1: ...roLiant BL20p Generation 2 Server Blade Maintenance and Service Guide February 2004 Fifth Edition Part Number 316078 005 HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Saved On 2 23 04 10 27 AM ...

Page 2: ...g an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide February 2004 Fifth Edi...

Page 3: ...ings and Cautions 2 2 Symbols on Equipment 2 3 Server Blade Components 2 4 Server Blade Preparation 2 4 Access Panel 2 7 Hard Drive Blanks 2 8 Hot Plug SCSI Hard Drives 2 9 DIMMs 2 10 Processors Heatsinks and Processor Power Modules 2 11 Battery Backed Write Cache Enabler 2 14 Fan Assembly 2 17 Smart Array 5i Plus Controller Module 2 19 NIC Modules 2 20 Dual Port Fibre Channel Mezzanine Card 2 21 ...

Page 4: ... BL20p Generation 2 Server Blade 4 1 Diagnostic and Local I O Cables 4 4 LEDs 4 7 ProLiant BL20p Generation 2 Server Blade Front Panel 4 7 Hot Plug SCSI Hard Drives 4 8 Switches 4 10 Buttons 4 10 System Switches 4 11 Index iv HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Saved On 2 23 04 10 27 AM ...

Page 5: ...ual boards and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard WARNING To reduce the risk of personal injury from electric shock and hazardous energy levels do not exceed the level of repairs specified in these procedures Because of the complexity of the individual boards and...

Page 6: ...electrically grounded earthed To ensure proper operation plug the AC power cord into a properly grounded AC outlet only NOTE Any indications of component replacement or printed wiring board modifications may void any warranty vi HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Saved On 2 23 04 10 27 AM ...

Page 7: ...ite paper Configuring a Preboot eXecution Environment PXE using Red Hat Linux 7 2 on HP ProLiant Servers QuickSpecs Service Quick Reference Guide Integrated Management Log The server includes an integrated nonvolatile management log that contains fault and management information The contents of the Integrated Management Log IML can be viewed with Insight Manager Telephone Numbers For the name of t...

Page 8: ...ts for the HP ProLiant BL20p Generation 2 server blade components Refer to Table 1 1 for the names of referenced spare parts HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 1 1 HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Saved On 2 23 04 10 29 AM ...

Page 9: ...ation 2 Server Blade Components System Exploded View Figure 1 1 System exploded view 1 2 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Saved On 2 23 04 10 29 AM ...

Page 10: ...dule 305315 001 System Components 8 Processor heatsink 305316 001 9 Intel Xeon 2 8 GHz processor with 512 KB cache 305317 001 9a Intel Xeon 2 8 GHz processor with 1MB cache 360317 001 9b Intel Xeon 3 06 GHz processor with 512 KB cache 333055 001 9c Intel Xeon 3 06 GHz processor with 1 MB cache 341763 001 9d Intel Xeon 3 2 GHz processor with 1MB cache 348272 001 9e Intel Xeon 3 2 GHz processor with...

Page 11: ...56 001 14 ProLiant BL20p G2 server blade return kit 237582 001 15 Local I O cable 355935 001 Memory 16 DIMM 256 MB ECC registered PC2100 DDR SDRAM 2 300699 001 17 DIMM 512 MB ECC registered PC2100 DDR SDRAM 2 300700 001 18 DIMM 1 GB ECC registered PC2100 DDR SDRAM 2 300701 001 19 DIMM 2 GB ECC registered PC2100 DDR SDRAM 2 300702 001 Options 20 Battery Backed Write Cache Enabler with cable 260740 ...

Page 12: ...ansport products in static safe containers such as conductive tubes bags or boxes Keep electrostatic sensitive parts in their containers until they arrive at static free stations Cover workstations with approved static dissipating material Use a wrist strap connected to the work surface and properly grounded tools and equipment Keep the work area free of nonconductive materials such as ordinary pl...

Page 13: ...amage to the equipment Observe local occupational health and safety requirements and guidelines for manual material handling Remove hot plug power supplies and server blades from their enclosures before installing or removing the enclosures Use caution and get help to lift and stabilize enclosures during installation or removal especially when the enclosure is not fastened to the rack WARNING Alwa...

Page 14: ...nded before beginning any installation procedure Electrostatic discharge resulting from improper grounding can damage electronic components For more information refer to the setup and installation guide Symbols on Equipment 25 kg 55 lb Any product or assembly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce ...

Page 15: ... iLO Virtual Power Button feature The function toggles between on and standby modes rather than on and off The standby position removes power from most electronics and the drives but portions of the power supply and some internal circuitry remain active To service internal server blade components 1 Identify the proper server blade in the server blade enclosure 2 Remove power from the server blade ...

Page 16: ... the release button the server blade is unlocked from the enclosure Use both hands to support the server blade when you remove it from the rack HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2 5 HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Saved On 2 23 04 10 31 AM ...

Page 17: ...rver blade or server blade blank Operating the enclosure without a server blade or server blade blank results in improper airflow and improper cooling that can lead to thermal damage Reverse steps 1 through 3 to install and power up a server blade Server blades are set to power up automatically upon insertion If you have changed this setting use the Power On Standby button or iLO Virtual Power But...

Page 18: ...he thumbscrew 1 3 Press down on the thumb indentations slide the access panel toward the rear of the unit about 1 25 cm 0 5 in and lift to remove the panel 2 Figure 2 3 Removing the server blade access panel Reverse steps 1 through 3 to replace the access panel HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2 7 HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last ...

Page 19: ...e or hard drive blank Operating the server blade without a hot plug SCSI hard drive or hard drive blank results in improper airflow and improper cooling that can lead to thermal damage To replace the hard drive blank slide the blank into the bay until it locks into place The hard drive blank is keyed to fit only one way 2 8 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide ...

Page 20: ...release button 1 2 Open the ejector lever 2 3 Slide the drive out of the drive cage 3 Figure 2 5 Removing a hot plug SCSI hard drive CAUTION Always populate hard drive bays with either a hot plug SCSI hard drive or hard drive blank Operating the server blade without a hot plug SCSI hard drive or hard drive blank results in improper airflow and improper cooling that can lead to thermal damage To re...

Page 21: ... DIMM slot latches 1 4 Remove the DIMM from the slot 2 Figure 2 6 Removing a DIMM CAUTION For proper DIMM configuration refer to the setup and installation guide CAUTION Use only HP DIMMs DIMMs from other sources may adversely affect data integrity IMPORTANT Always install DIMMs in identical pairs IMPORTANT DIMMs do not seat fully if turned the wrong way Reverse steps 1 through 4 to replace a DIMM...

Page 22: ...Panel in this chapter 3 Push down on the slate blue locking levers on both sides of the processor assembly and then pull them up 1 CAUTION The heatsink is not reusable and must be discarded if removed from the processor after application 4 Remove the heatsink 2 Figure 2 7 Unlatching the processor locking levers HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2 11 HP CONFI...

Page 23: ...he locking lever is raised to avoid damaging pins 1 With the locking lever raised insert the processor with the edges properly aligned 2 Lower the locking lever 3 Remove the thermal interface media cover from the new heatsink Figure 2 9 Removing the thermal interface media cover 2 12 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename Reppin Part Numb...

Page 24: ...ver blade and remove it from the server blade enclosure Refer to the Server Blad e Preparation section in this chapter 2 Remove the access panel Refer to the Access Panel section in this chapter 3 Open the latches on the sides of the PPM slot 1 4 Remove the PPM from the slot 2 Figure 2 10 Removing a PPM NOTE PPMs with the same part number may look different but are functionally equivalent Reverse ...

Page 25: ...he access panel Refer to the Access Panel section in this chapter 3 Disconnect the cable from the Battery Backed Write Cache Enabler CAUTION Disconnecting the battery module will cause any unsaved data in the memory module to be lost Figure 2 11 Disconnecting the Battery Backed Write Cache Enabler cable 2 14 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL ...

Page 26: ...er 5 Remove the Smart Array 5i Plus Controller module from the system board by turning the standoffs one quarter turn counter clockwise 1 and lifting the board 2 Figure 2 13 Removing the Smart Array 5i Plus Controller module HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2 15 HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Saved On 2 23 04 10 31 AM ...

Page 27: ...i Plus Controller module by seating it on the system board 1 and turning the standoffs one quarter turn clockwise 2 Figure 2 15 Installing the Smart Array 5i Plus Controller module To replace the Battery Backed Write Cache Enabler reverse steps 1 through 7 2 16 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Save...

Page 28: ... the access panel Refer to the Access Panel section in this chapter 3 Disconnect the fan assembly cables from the system board IMPORTANT Be sure to connect the cables to the same connectors when replacing the fan assembly Figure 2 16 Disconnecting fan cables HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2 17 HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Sa...

Page 29: ...ft up the assembly 2 Figure 2 17 Removing a fan assembly Reverse steps 1 through 4 to replace the fan assembly 2 18 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Saved On 2 23 04 10 31 AM ...

Page 30: ...fer to the Access Panel section in this chapter 3 Turn the standoffs one quarter turn counterclockwise 1 4 Grasp the front and back of the module near the connectors and lift the module 2 Figure 2 18 Removing the Smart Array 5i Plus Controller module Reverse steps 1 through 4 to replace the Smart Array 5i Plus Controller module HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Gu...

Page 31: ...module counter clockwise 1 b Lift the Smart Array 5i Plus Controller module from the system board 2 c Turn the quarter turn standoff latches on the FC mezzanine card counter clockwise 3 d Lift the FC mezzanine card away from the system board 4 CAUTION Lifting one edge of the module at a time may damage the connectors Be sure to lift the module straight up Figure 2 19 Removing the NIC module Revers...

Page 32: ...y already be installed on some server blades Refer to the HP Dual Port Fibre Channel Mezzanine Card Installation Instructions for more information 1 Power down the server blade and remove it from the server blade enclosure Refer to the Server Blad e Preparation section in this chapter 2 Remove the access panel Refer to the Access Panel section in this chapter 3 Remove the FC mezzanine card a Turn ...

Page 33: ...r to the Hot Plug SCSI Hard Drives s ection in this chapter 4 Remove the fan assembly Refer to Fan Assembly in this chapter 5 In some server models the LED board cable is routed to the center of the SCSI backplane If the LED board cable is attached to the SCSI backplane disconnect the LED board cable 6 Grasp the SCSI backplane on the left side when facing the rear of the server blade and lift slig...

Page 34: ...an baffle be sure cable is fully seated NOTE The fan baffle is most easily removed at a 45 angle Depending on the server model the fan baffle may be attached to the system board with a small plastic clip Figure 2 22 Disconnecting the SCSI backplane cable Reverse steps 1 through 8 to replace the SCSI backplane HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2 23 HP CONFIDE...

Page 35: ...Torx screwdriver remove the two retaining screws from the bottom of the chassis 1 5 If the power button LED board is marked with an I O icon disconnect the power button LED cable from the back left side of the power button LED board If the power button LED board does not have this icon disconnect the power button LED cable from the SCSI backplane Refer to Diagnostic and Local I O Cables in Chapter...

Page 36: ...he power button LED board IMPORTANT When replacing the power button LED board on server models marked with an I O icon be sure the tab at the end of the power button LED cable is inserted under the power button LED board bezel Reverse steps 1 through 8 to replace the power button LED board HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2 25 HP CONFIDENTIAL Codename Reppi...

Page 37: ...gured whenever the battery is replaced CAUTION Batteries battery packs and accumulators should not be disposed of along with general household waste In order to forward them for recycling or proper disposal please use the public collection system or return them to the authorized partners or their agents IMPORTANT Run the System Utility to configure the system after replacing the battery Refer to t...

Page 38: ...retaining clip To install the system board battery push it into the socket until the tab locks in place HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2 27 HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Saved On 2 23 04 10 31 AM ...

Page 39: ...on in this chapter 7 Remove the Smart Array 5i Plus Controller module Refer to the Smart Array 5i Plus Controller Module section in this chap ter 8 Remove the NIC module Refer to the NIC Modules section in th is chapter 9 Remove the SCSI backplane Refer to the SCSI Bac kplane secti on in this chapter 10 Remove the thumbscrews on the back of the chassis to release the power connector 1 and push the...

Page 40: ...keyhole locations and slide the system board toward the front of the server blade IMPORTANT If the server blade LED board has an I O icon the LED cable should be disconnected from the system board before removing the system board from the server blade 13 Lift the system board until it comes off the alignment keys Figure 2 28 Disengaging the system board HP ProLiant BL20p Generation 2 Server Blade ...

Page 41: ...hassis If necessary refer to Figure 4 3 for the component locations IMPORTANT Be sure to pull the power connector through the chassis before removing the system board Refer to Figure 2 26 for details 15 Lift the system board out of the chassis Figure 2 29 Removing the system board Reverse steps 1 through 15 to replace the system board 2 30 HP ProLiant BL20p Generation 2 Server Blade Maintenance an...

Page 42: ...ltaneously 1 2 Slide the server blade blank from the server blade enclosure 2 Figure 2 30 Removing a server blade blank CAUTION Always populate server blade enclosure bays with either a server blade or server blade blank Operating the enclosure without a server blade or server blade blank results in improper airflow and improper cooling that can lead to thermal damage To replace a server blade bla...

Page 43: ... asp countrycode 1000 prod id 30 source EX981106_CW01 xml dt 3 docid 7884 For a complete list of ADU error messages refer to the HP ProLiant Servers Troubleshooting Guide Automatic Server Recovery 2 ASR 2 ASR 2 automatically restarts the server blade after a catastrophic operating system failure With ASR 2 you have multiple recovery options Available Recovery provides software error recovery and e...

Page 44: ...vey Utility Survey Utility gathers critical hardware and software information on server blades If a significant change occurs between data gathering intervals the Survey Utility marks the previous information and overwrites the survey text files to reflect the latest changes in the configuration The Survey Utility is available on the HP ProLiant Essential Rapid Deployment Pack CD or on the HP webs...

Page 45: ... ProLiant Essentials RDP is the preferred method for rapid high volume server blade deployments The RDP includes Altiris eXpress Deployment Server and the SmartStart Scripting Toolkit Install the CD in the CD ROM drive of the administrator workstation or client PC and refer to the documentation that ships with the software ROM Based Setup Utility RBSU RBSU configures the hardware installed in the ...

Page 46: ...local I O cable depending on your server model for configuration and troubleshooting purposes Figure 4 1 ProLiant BL20p G2 diagnostic port NOTE The rear iLO port is disabled when iLO is accessed through the diagnostic port on the front panel HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 4 1 HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Saved On 2 23 04 10 ...

Page 47: ... Figure 4 2 ProLiant BL20p G2 server blade rear panel connectors Table 4 1 ProLiant BL20p G2 Server Blade Rear Panel Connectors Item Description 1 Power connector 2 Signal connector 4 2 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Saved On 2 23 04 10 37 AM ...

Page 48: ...on 1 Smart Array 5i Plus Controller module 2 Standard NIC module shown or Fibre Channel Mezzanine Card 3 DC filter module 4 DC to DC power converter 5 DIMM slots 4 6 Battery 7 Processor power module slot 1 8 System Maintenance Switch SW4 9 System Switch SW3 10 System Configuration Switch SW1 11 Processor socket 1 populated continued HP ProLiant BL20p Generation 2 Server Blade Maintenance and Servi...

Page 49: ...he iLO connector on the cable is not in use CAUTION Always match the local I O cable labeled with the I O icon to the I O port also labeled with the I O icon The Diagnostic cable and port have no labels Mismatched cables prevent proper connection Use either the diagnostic cable or the local I O cable to perform some server blade configuration and diagnostic procedures Depending on the model the se...

Page 50: ...efer to Figure 4 5 and Table 4 3 to identify diagnostic cable connectors Figure 4 4 Local I O cable and I O icon HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 4 5 HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Saved On 2 23 04 10 37 AM ...

Page 51: ...tor 5 Local I O cable 6 Server blade connector 7 Video connector 8 USB connector 2 9 Kernel debug connector 10 iLO RJ 45 10 100 Ethernet connector The local I O cable is labeled with the I O icon The diagnostic cable has no label The kernel debug connector does not function as a serial port 4 6 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename Reppi...

Page 52: ...Liant BL20p Generation 2 Server Blade Front Panel Six LEDs on the front of the server blade indicate server status Use Figure 4 6 and Table 4 4 to identify LED locations and functions Figure 4 6 ProLiant BL20p G2 server blade front panel LEDs HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 4 7 HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Saved On 2 23 04 10...

Page 53: ... Off Unit off Hot Plug SCSI Hard Drives Each hot plug SCSI hard drive has three LED indicators located on the front of the drive The LEDs provide activity online and fault status for each corresponding drive when configured as a part of an array and attached to a powered on Smart Array controller Their behavior may vary depending on the status of other drives in the array Use Figure 4 7 and Table ...

Page 54: ...attached to an array controller The drive is not configured as part of an array Or If this drive is part of an array a powered on controller is not accessing the drive Or The drive is configured as an online spare Off Off On OK to replace the drive online The drive has failed and has been placed offline Off On Off OK to replace the drive online if a predictive failure alert is received provided th...

Page 55: ...tton Setting the server blade Power On Standby button to the standby position removes power from most areas of the server blade This process may take 30 seconds during which time some internal circuitry remains active Use Figure 4 8 to identify the button location Figure 4 8 Power On Standby button 4 10 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Coden...

Page 56: ...nctions Figure 4 9 Server blade system switches Table 4 6 Server Blade System Switches Item Description 1 System configuration switch SW1 2 NMI switch SW2 3 System switch SW3 4 System maintenance switch SW4 Refer to the HP ProLiant BL20p Generation 2 Setup and Installation Guide for the switch functions HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 4 11 HP CONFIDENTIAL ...

Page 57: ...procedures Clear the system configuration Access the redundant ROM To complete these procedures you must change physical settings on the system configuration switch SW1 Clearing the System Configuration To clear the system configuration 1 Power down the server blade Press the Power On Standby button on the front of the server blade Use the virtual power button feature in the iLO remote console 2 D...

Page 58: ... Power off the server and turn switch to the Off position 9 Repeat steps 1 through 3 10 Change position 6 of SW4 to off 11 Repeat steps 5 through 7 IMPORTANT When the server blade boots after NVRAM is cleared a delay of up to 2 minutes is normal During this delay the system appears non functional Do not attempt any procedures during the delay HP ProLiant BL20p Generation 2 Server Blade Maintenance...

Page 59: ...ove the access panel Refer to the A ccess Panel section in Chapter 2 Removal and Replacement Procedures 4 Change positions 1 5 and 6 of SW4 to on 5 Install the access panel Refer to the Acce ss Panel section in Chapter 2 Removal and Replacement Procedures 6 Connect the server blade to system power Install the server blade in the enclosure Connect the server blade to the diagnostic station 7 Power ...

Page 60: ...ons 4 3 disposal 2 25 spare part number 1 4 disposal caution 2 25 dual port Fibre Channel mezzanine card 2 20 location 4 3 removing 2 25 E replacing 2 26 electric shock warning 2 3 spare part number 1 4 electrostatic discharge 2 1 warning 2 25 explosion warning 2 25 Battery Backed Write Cache Enabler location 4 4 removing 2 13 F replacing 2 15 fan assembly spare part number 1 4 removing 2 16 BIOS ...

Page 61: ...LO RBSU See Integrated Lights Out ROM Based Setup Utility iLO RBSU description 3 3 ORCA See Option ROM Configuration for Arrays ORCA IML See Integrated Management Log IML Insight Manager See Insight Manager 7 Insight Manager 7 P access 3 2 description 3 2 parts catalog illustrated 1 1 installing See replacing plastics and hardware kit spare part number 1 3 Integrated Lights Out iLO system board sw...

Page 62: ...ne 2 21 location 4 3 replacing removing 2 18 access panel 2 6 replacing 2 18 battery 2 26 spare part number 1 3 Battery Backed Write Cache Enabler 2 15 standard NIC module See NIC module DIMMs 2 9 Survey Utility fan assembly 2 17 access 3 2 hard drive blank 2 7 description 3 2 hot plug SCSI hard drives 2 8 switches NIC module 2 19 iLO SW2 4 11 power button LED board 2 24 NMI 4 11 4 12 PPM 2 12 ser...

Page 63: ...r module See processor power module PPM Insight Manager 7 3 2 Integrated Lights Out ROM Based Setup Utility iLO RBSU 3 2 VRM See processor power module PPM Option ROM Configuration for Arrays ORCA 3 3 W warranty vi RBSU 3 3 Index 4 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename Reppin Part Number 316078 005 Last Saved On 2 23 04 10 39 AM ...

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