Configuration tools .................................................................................................................................. 37
SmartStart software........................................................................................................................ 37
HP ROM-Based Setup Utility............................................................................................................ 37
Array Configuration Utility.............................................................................................................. 40
Option ROM Configuration for Arrays ............................................................................................. 40
HP ProLiant Essentials Rapid Deployment Pack .................................................................................. 41
Re-entering the server serial number and product ID ........................................................................... 41
Management tools................................................................................................................................... 41
Automatic Server Recovery ............................................................................................................. 41
ROMPaq utility.............................................................................................................................. 42
Integrated Lights-Out 2 technology................................................................................................... 42
Erase Utility .................................................................................................................................. 42
StorageWorks library and tape tools................................................................................................ 43
HP Systems Insight Manager ........................................................................................................... 43
Management Agents...................................................................................................................... 43
HP ProLiant Essentials Virtualization Management Software ................................................................ 43
HP ProLiant Essentials Vulnerability and Patch Management Pack ........................................................ 44
HP Insight Server Migration software for ProLiant............................................................................... 44
HP ProLiant Essentials Performance Management Pack ....................................................................... 44
HP Insight Control Environment Suites............................................................................................... 45
HP Insight Control Linux Edition ....................................................................................................... 45
Redundant ROM support ................................................................................................................ 45
USB support and functionality ......................................................................................................... 46
Diagnostic tools ...................................................................................................................................... 46
HP Insight Diagnostics.................................................................................................................... 46
HP Insight Diagnostics survey functionality ........................................................................................ 47
Integrated Management Log ........................................................................................................... 47
Array Diagnostic Utility .................................................................................................................. 47
Remote support and analysis tools ............................................................................................................. 48
HP Insight Remote Support software ................................................................................................. 48
Keeping the system current ....................................................................................................................... 48
Drivers ......................................................................................................................................... 48
ProLiant Support Packs ................................................................................................................... 49
Operating system version support .................................................................................................... 49
HP Smart Update Manager............................................................................................................. 49
System Online ROM flash component utility ...................................................................................... 49
Change control and proactive notification ........................................................................................ 50
Care Pack .................................................................................................................................... 50
Troubleshooting .......................................................................................................................... 51
Troubleshooting resources ........................................................................................................................ 51
Pre-diagnostic steps ................................................................................................................................. 51
Important safety information............................................................................................................ 51
Symptom information ..................................................................................................................... 53
Prepare the server for diagnosis ...................................................................................................... 53
Service notifications................................................................................................................................. 54
Loose connections ................................................................................................................................... 54
Troubleshooting flowcharts ....................................................................................................................... 54
Start diagnosis flowchart ................................................................................................................ 55
General diagnosis flowchart ........................................................................................................... 56
Server blade power-on problems flowchart ....................................................................................... 57
POST problems flowchart ............................................................................................................... 59
OS boot problems flowchart ........................................................................................................... 61
Server fault indications flowchart ..................................................................................................... 63
