HP ProBook 6565b Getting Started Manual Download Page 62

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NOTE:

This process takes several minutes.

If possible, back up all personal files.

Restart the computer, and then insert the Windows Vista operating system DVD into the optical
drive before the Windows operating system loads.

When prompted, press any keyboard key.

Follow the on-screen instructions.

Click

Next

Select

Repair your computer

Follow the on-screen instructions.

Chapter 7 Backup and recovery

Summary of Contents for ProBook 6565b

Page 1: ...Getting Started HP Notebook ...

Page 2: ...be liable for technical or editorial errors or omissions contained herein First Edition June 2011 Document Part Number 654366 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound b...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...y 13 Rear 14 Bottom 15 3 Networking 17 Using an Internet service provider ISP 18 Connecting to a wireless network 18 Connecting to an existing WLAN 19 Setting up a new WLAN network 20 Configuring a wireless router 21 Protecting your WLAN 21 4 HP QuickWeb 22 Getting started 22 Starting HP QuickWeb 23 5 Keyboard and pointing devices 24 Using the keyboard 25 Identifying the hotkeys 25 v ...

Page 6: ...ing the bottom cover 34 Replacing the bottom cover 34 Replacing or upgrading the hard drive 36 Removing the hard drive 36 Installing a hard drive 36 Replacing a drive in the upgrade bay 37 Replacing a hard drive 37 Replacing an optical drive 39 Adding or replacing memory modules 41 Updating programs and drivers 43 Using SoftPaq Download Manager 44 Cleaning your computer 45 Cleaning products 45 Cle...

Page 7: ...g up your information 51 Performing a recovery 52 Using the Windows recovery tools 52 Using f11 recovery tools 53 Using a Windows Vista operating system DVD purchased separately 53 8 Customer support 55 Contacting customer support 55 Labels 56 9 Specifications 57 Input power 58 Operating environment 59 Index 60 vii ...

Page 8: ...viii ...

Page 9: ...d by viruses The software is preinstalled on the computer and includes a limited subscription for free updates For more information refer to the HP Notebook Reference Guide For instructions on accessing this guide refer to Finding information on page 2 Get to know your computer Learn about your computer features Refer to Getting to know your computer on page 4 and Keyboard and pointing devices on ...

Page 10: ...r Guides or Select Start All Programs HP HP Documentation Power management features How to maximize battery life How to use the multimedia features of the computer How to protect the computer How to care for the computer How to update the software How to install certain components How to create a wired and or wireless network Help and Support To access Help and Support select Start Help and Suppor...

Page 11: ... Documentation View Warranty Information or Go to http www hp com go orderdocuments Warranty information You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For some countries regions where the ...

Page 12: ...ointing stick select models only Moves the pointer and selects or activates items on the screen 2 Left pointing stick button Can be used with the pointing stick and functions like the left button on an external mouse 3 TouchPad on off button Turns the TouchPad on and off 4 Chapter 2 Getting to know your computer ...

Page 13: ...ight button on an external mouse 7 Right TouchPad button Functions like the right button on an external mouse Lights Component Description 1 TouchPad light Amber The TouchPad is off Off The TouchPad is on 2 Caps lock light On Caps lock is on 3 Power light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 4 Wireless light White An integrated...

Page 14: ...ion refer to HP QuickWeb on page 22 and to the HP Quickweb software Help 6 Mute light Amber Computer sound is off Off Computer sound is on 7 Calculator light On The Windows calculator function is on Blinking The Windows calculator has been activated 8 Num lock light On Num lock is on 6 Chapter 2 Getting to know your computer ...

Page 15: ...bernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings Windows 7 Select Start Control Panel System and Security Power Options or Windows Vista Select Start Control Panel System and Maintenance ...

Page 16: ...eb browser NOTE For more information refer to HP QuickWeb on page 22 and to the HP QuickWeb software Help If your computer does not have HP QuickWeb software the button does not perform any action or function 5 Volume mute button Mutes and restores speaker sound 6 Calculator button select models only Opens the Windows calculator function 7 Fingerprint reader select models only Allows a fingerprint...

Page 17: ...stem functions when pressed in combination with a function key the num lk key or the esc key 4 Windows logo key Displays the Windows Start menu 5 Windows applications key Displays a shortcut menu for items beneath the cursor 6 Integrated numeric keypad When the keypad has been enabled the keys can be used like an external numeric keypad 7 num lk key Turns the integrated numeric keypad on and off w...

Page 18: ...ter is connected to external power and the battery is charged from 90 to 99 Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off The battery is fully charged 5 Hard drive light Blinking turquoise The hard drive or optical drive is being accessed Amber HP 3D Dr...

Page 19: ...ional computer headset microphone stereo array microphone or monaural microphone 3 USB 2 0 ports 2 Connect optional USB devices 4 Upgrade bay optical drive shown An optical drive installed in the bay select models only reads and writes to an optical disc NOTE The upgrade bay can hold either a hard drive an optical drive or a weight saver option 5 Optical drive eject button select models only Eject...

Page 20: ...mputer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 eSATA USB 2 0 combo port Connects a high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 6 External monitor port Connects an external VGA monitor or projector 7 ExpressCard slot or...

Page 21: ...area networks WWAN 4 Internal microphone s 1 or 2 depending on model Record sound 5 Webcam light select models only On The webcam is in use 6 Webcam select models only Records video and captures still photographs To use the webcam select Start All Programs HP HP Webcam The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the anten...

Page 22: ...2 Serial port Connects an optional device such as a serial modem mouse or printer 3 Power connector Connects an AC adapter 4 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 14 Chapter 2 Getting to know your computer ...

Page 23: ... wireless subscriber identity module SIM The SIM slot is located inside the battery bay 5 Battery bay Holds the battery 6 Vents 3 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 7 Speakers 2 Produce sound 8 Bluetooth compartment...

Page 24: ...ss module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 10 Accessory battery connector Connects an optional accessory battery...

Page 25: ...er may support one or both of the following types of Internet access Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 19 or Setting up a new WLAN network on page 20 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to the HP Notebook Reference Guide 17 ...

Page 26: ...reen instructions Windows Connect to the Internet Wizard You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations You already have an account with an ISP You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions You have selected an unlisted ISP...

Page 27: ... 4 Select your WLAN from the list If the network is unsecured a warning is displayed Click Connect Anyway to accept the warning and complete the connection If the network is a security enabled WLAN you are prompted to enter a network security code Type the code and then click Connect to complete the connection NOTE If no WLANs are listed you may be out of range of a wireless router or access point...

Page 28: ...eparately 2 Your new wireless computer 3 NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration shows an example of a completed WLAN network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet 20 Chapter 3 Networking...

Page 29: ...Internet Network and Sharing Center Set up a connection or network Set up a wireless router or access point Then follow the on screen instructions NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Inter...

Page 30: ...the Internet and create links to your favorite Web sites Skype Communicate using Skype an application that uses voice over Internet protocol VoIP Skype lets you make conference calls or have video chats with one or more people at a time You can also make long distance phone calls to land lines QuickWeb E Mail Read and send e mail by connecting to Web based e mail providers such as Gmail or to your...

Page 31: ...ckWeb button When the computer is off or in Hibernation opens HP QuickWeb When the computer is in Microsoft Windows opens the default Web browser When the computer is in HP QuickWeb opens the default Web browser NOTE If your computer does not have HP QuickWeb software the button does not perform any action or function NOTE For more information refer to the HP QuickWeb software Help Starting HP Qui...

Page 32: ...5 Keyboard and pointing devices Using the keyboard Using pointing devices 24 Chapter 5 Keyboard and pointing devices ...

Page 33: ...s Hibernation and the information stored in system memory is saved to the hard drive The function of the fn f3 hotkey can be changed For example you can set the fn f3 hotkey to initiate Hibernation instead of Sleep In all Windows operating system windows references to the sleep button apply to the fn f3 hotkey fn f4 Switches the screen image among display devices connected to the system For exampl...

Page 34: ...an optional external numeric keypad or an optional external keyboard that includes a numeric keypad Using the integrated numeric keypad Component Description 1 num lk key Alternates between the navigational and numeric functions on the integrated numeric keypad NOTE The keypad function that is active when the computer is turned off remains on when the computer is turned back on 2 Integrated numeri...

Page 35: ...s to customize settings for pointing devices such as button configuration click speed and pointer options To access Mouse Properties Windows 7 Select Start Devices and Printers Then right click the device representing your computer and select Mouse settings Windows Vista Select Start Control Panel Hardware and Sound Mouse Using the pointing stick Press the pointing stick in the direction you want ...

Page 36: ...ing table shows and describes the TouchPad display icons TouchPad light Icon Description Amber Indicates that the TouchPad is off Off Indicates that the TouchPad is on Navigating To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go 28 Chapter 5 Keyboard and pointing devices ...

Page 37: ...Pointing Device icon and then click Pointing Device Properties 3 Click the Device Settings tab and then select the device in the window that is displayed 4 Select the check box next to a gesture to activate the demonstration To turn the gestures on and off 1 Click the Show hidden icons icon in the notification area at the far right of the taskbar 2 Click the Synaptics Pointing Device icon and then...

Page 38: ...lling speed is controlled by finger speed NOTE Two finger scrolling is enabled at the factory Pinching Zooming Pinching allows you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad and then moving them apart Zoom out by placing two fingers apart on the TouchPad and then moving them together NOTE Pinching zooming is enabled at the factory 30 Chapter 5 Keybo...

Page 39: ... zone Move the right forefinger around the anchored finger in a sweeping motion moving from 12 o clock to 3 o clock To reverse the rotation move your right forefinger from 3 o clock to 12 o clock NOTE Rotating must be done within the TouchPad zone NOTE Rotating is disabled at the factory Using pointing devices 31 ...

Page 40: ...ftPaq Download Manager Cleaning your computer Inserting or removing the battery NOTE For additional information on using the battery refer to the HP Notebook Reference Guide To insert the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Insert the battery 1 into the battery bay until it is seated The battery release latch 2 automatically locks the battery...

Page 41: ...of information save your work and initiate Hibernation or shut down the computer through Windows before removing the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Remove the battery from the computer 2 Inserting or removing the battery 33 ...

Page 42: ...y label and other components To remove the bottom cover 1 Remove the battery see Inserting or removing the battery on page 32 2 With the battery bay toward you slide the bottom cover release latch 1 to the left remove the screw if the optional screw is being used 2 and then slide the release latch again 3 to release the bottom cover NOTE If you want to use the optional screw it is stored inside th...

Page 43: ...ry bay until the bottom cover snaps into place 4 With the battery bay toward you slide the bottom cover release latch to the left 3 and if you choose to insert and tighten the optional screw 4 to hold the bottom cover in place Slide the release latch to the right to lock the bottom cover 5 NOTE If you want to use the optional screw it is stored inside the bottom cover 5 Insert the battery see Inse...

Page 44: ...C power and external devices connected to the computer 3 Remove the battery see Inserting or removing the battery on page 32 4 Remove the bottom cover see Removing the bottom cover on page 34 5 Loosen the 3 hard drive screws 1 6 Pull the plastic tab on the hard drive 2 towards the side of the computer to disengage the hard drive from the connector 7 Use the plastic tab to lift the hard drive up at...

Page 45: ... the hard drive while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system To remove a hard drive from the upgrade bay 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external hardware device...

Page 46: ...rive screws from the upgrade bay 9 Loosen the upgrade bay screw 1 10 Using a flat bladed screwdriver gently push the tab to release the hard drive 2 11 Remove the hard drive from the upgrade bay 3 38 Chapter 6 Maintenance ...

Page 47: ...onnect AC power and external devices to the computer 6 Turn on the computer Replacing an optical drive CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the optical drive from the upgrade bay Do not remove the optical drive while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernati...

Page 48: ...surface with the upgrade bay toward you 6 Remove the battery see Inserting or removing the battery on page 32 7 Remove the bottom cover see Removing the bottom cover on page 34 8 Loosen the upgrade bay screw 1 9 Using a flat bladed screwdriver gently push the tab to release the optical drive 2 10 Remove the optical drive from the upgrade bay 3 To install an optical drive in the upgrade bay 1 Inser...

Page 49: ...ore installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is o...

Page 50: ...ll the memory module out of the memory module slot CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module To protect a memory module after removal place it in an electrostatic safe container 6 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not tou...

Page 51: ...he bottom cover on page 34 8 Insert the battery see Inserting or removing the battery on page 32 9 Connect AC power and external devices to the computer 10 Turn on the computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions Go to http www hp com support to download the latest versions You can also register to receiv...

Page 52: ...mputer you are using or to show the software for all supported models Select Show software for all supported models If you have used HP SoftPaq Download Manager previously go to Step 3 a Select your operating system and language filters in the Configuration Options window The filters limit the number of options that are listed in the Product Catalog pane For example if only Windows 7 Professional ...

Page 53: ...atches Cleaning procedures Follow the procedures in this section to safely clean your computer WARNING To prevent electric shock or damage to components do not attempt to clean your computer while it is turned on Turn off the computer Disconnect external power Disconnect all powered external devices CAUTION Do not spray cleaning agents or liquids directly on any computer surface Liquids dripped on...

Page 54: ...nd keyboard do not let liquids drip between the keys This can permanently damage internal components To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed in Cleaning products on page 45 or use an acceptable germicidal disposable wipe To prevent keys from sticking and to remove dust lint and particles from the ke...

Page 55: ... automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use NOTE Windows include...

Page 56: ...er each disc before inserting it into the external drive To create a backup using Backup and Restore NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start All Programs Maintenance Backup and Restore 2 Follow the on screen instructions to set up you...

Page 57: ... separately For additional information refer to Using a Windows 7 operating system DVD purchased separately on page 50 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions NOTE For additional information on recovering information using the Wind...

Page 58: ...ents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD NOTE This process takes several minutes 1 If possible back up all personal files...

Page 59: ...lp and Support for more information Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional e...

Page 60: ...dows Vista operating system DVD purchased separately on page 53 Using the Windows recovery tools To recover information you previously backed up 1 Select Start All Programs Maintenance Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files To recover your information using Startup Repair follow these steps CAUTION Using Startu...

Page 61: ...on To find the partition select Start Computer NOTE If the HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to Using a Windows Vista operating system DVD purchased separately on page 53 3 Turn on or restart the computer and t...

Page 62: ...and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads 3 When prompted press any keyboard key 4 Follow the on screen instructions 5 Click Next 6 Select Repair your computer 7 Follow the on screen instructions 54 Chapter 7 Backup and recovery ...

Page 63: ...http www hp com go contactHP NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When technical support chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone number...

Page 64: ...tory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification la...

Page 65: ...9 Specifications Input power Operating environment 57 ...

Page 66: ...ne DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input Power Rating Operating voltage and current 19 0 V dc 4 74 A 90 W NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOT...

Page 67: ...35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Operating environment 59 ...

Page 68: ...ttom 15 display 13 front 10 left side 12 rear 14 right side 11 top 4 connector power 14 D display image switching 25 display release latch 10 DisplayPort identifying 14 E eSATA port identifying 12 esc key identifying 9 ExpressCard slot 12 external monitor port 12 F f11 recovery 49 53 fingerprint reader identifying 8 fn key identifying 9 25 function keys identifying 9 H hard drive installing 36 rem...

Page 69: ... 12 DisplayPort 14 eSATA 12 external monitor 12 serial 14 USB 11 12 power button identifying 7 power connector identifying 14 power light 5 10 Product Key 56 product name and number computer 56 Q QuickWeb button identifying 8 R reader smart card 12 recovery partition 49 53 regulatory information regulatory label 56 wireless certification labels 56 restoring the hard drive 49 53 RJ 11 modem jack id...

Page 70: ... 53 wireless antennas identifying 13 wireless button identifying 7 wireless certification label 56 wireless lights 5 10 wireless module identifying 16 wireless network WLAN equipment needed 20 wireless network connecting 18 wireless router configuring 21 wireless set up 20 WLAN connecting 19 protecting 21 WLAN antennas identifying 13 WLAN device 56 WLAN label 56 WWAN antennas identifying 13 Z zoom...

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