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HP ProBook 4440s, Maintenance And Service Manual

The HP ProBook 4440s is a versatile laptop designed for professional use. With its reliable performance and durable build, this device is ideal for business tasks. Enhance your experience with the free download of the ProBook 4440s user manual from manualshive.com, providing detailed Quickspecs and comprehensive instructions.

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Description

702237-261

A

Keyboard for use in 4540s models with Windows 8 in Bulgaria

702237-271

A

Keyboard for use in 4540s models with Windows 8 in Romania

702237-281

A

Keyboard for use in 4540s models with Windows 8 in Thailand

702237-291

A

Keyboard for use in 4540s models with Windows 8 in Japan

702237-A41

A

Keyboard for use in 47540s models with Windows 8 in Belgium

702237-AB1

A

Keyboard for use in 4540s models with Windows 8 in Taiwan

702237-AD1

A

Keyboard for use in 4540s models with Windows 8 in South Korea

702237-B31

A

Keyboard for use in 4540s models with Windows 8 in the Netherlands and Europe

702237-BA1

A

Keyboard for use in 4540s models with Windows 8 in Slovakia

702237-BB1

A

Keyboard for use in 4540s models with Windows 8 in Israel

702237-BG1

A

Keyboard for use in 4540s models with Windows 8 in Switzerland

702237-D61

A

Keyboard for use in 4540s models with Windows 8 in India

702237-DB1

A

Keyboard for use in 4540s models with Windows 8 in Canada and England

702237-DD1

A

Keyboard for use in 4540s models with Windows 8 in Iceland

702237-DH1

A

Keyboard for use in 4540s models with Windows 8 in the Netherlands

702237-FL1

A

Keyboard for use in 4540s models with Windows 8 in the Czech Republic and Slovakia

702237-FP1

A

Keyboard for use in 4540s models with Windows 8 — Arabic

702238-001

A

Keyboard for use in 4440s/4441s models with Windows 8 in the United States

702238-161

A

Keyboard for use in 4440s/4441s models with Windows 8 in Latin America

702238-201

A

Keyboard for use in 4440s/4441s models with Windows 8 in Brazil

702238-281

A

Keyboard for use in 4440s/4441s models with Windows 8 in Thailand

702238-291

A

Keyboard for use in 4440s/4441s models with Windows 8 in Japan

702238-AB1

A

Keyboard for use in 4440s/4441s models with Windows 8 in Taiwan

702238-AD1

A

Keyboard for use in 4440s/4441s models with Windows 8 in South Korea

702238-D61

A

Keyboard for use in 4440s/4441s models with Windows 8 in India

702238-DB1

A

Keyboard for use in 4440s/4441s models with Windows 8 in Canada/England

708761-001

N

Intel Core i5 processor, 3340M, 2.7-GHz, 3-MB L3 cache (include thermal material)

708762-001

N

Intel Core i5 processor, 3380M, 2.9-GHz, 3-MB L3 cache (include thermal material)

710788-001

A

HP hs2350 hspa+ Mobile Broadband Module

711903-001

N

Intel Core i5 processor, 3230M, 2.6-GHz, 3-MB L3 cache (includes thermal grease)

712919-001

N

Heat sink for use in 4540s discrete graphics models with the processor soldered to the system
board

712920-001

N

Heat sink for use in 4540s UMA graphics models with the processor soldered to the system board

Sequential part number listing

47

Summary of Contents for ProBook 4440s

Page 1: ...HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC Maintenance and Service Guide ...

Page 2: ...rosoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ... Keys Windows models 16 Model 4540s 16 Model 4440s 4441s 17 Keys SUSE Linux models 18 Front 20 Left 21 Right 22 Bottom 23 3 Illustrated parts catalog 24 Service tag and PCID label 24 Service tag 24 PCID label 25 Computer major components 26 Model 4540s 26 Model 4440s 4441s 31 Display components 36 Plastics Kit 37 Cable Kit 38 Mass storage devices 39 Miscellaneous parts 40 Sequential part number li...

Page 6: ...ery 55 Using the optional security screw 57 Bottom door 58 SIM 59 Optical drive 60 Hard drive 62 Memory modules 64 WWAN module 66 WLAN Bluetooth combo card 68 Keyboard 70 Heat shield 73 Fan 75 Heat sink 77 Processor 80 Top cover 82 Fingerprint reader board 89 Speaker assembly 91 Function board Power button board assembly 93 Audio board 95 USB connector assembly 96 Battery cable 98 System board 99 ...

Page 7: ...IOS and Advanced System Diagnostics 126 Using Computer Setup 126 Starting Computer Setup 126 Navigating and selecting in Computer Setup 126 Restoring factory settings in Computer Setup 127 Updating the BIOS 128 Determining the BIOS version 128 Downloading a BIOS update 128 Using Advanced System Diagnostics 129 SUSE Linux Computer Setup BIOS and Advanced System Diagnostics 130 Starting Computer Set...

Page 8: ... recovery 145 Backing up your information 146 Performing a system recovery 146 Using the Windows recovery tools 147 Using f11 recovery tools 147 Using Windows 8 operating system media purchased separately 148 Using Windows Refresh for quick and easy recovery 149 Remove everything and reinstall Windows 149 Using HP Software Setup 150 SUSE Linux Backup and recovery 150 Creating backups 150 Backing u...

Page 9: ...processor 3360M 2 80 GHz processor 3340M 2 70 GHz processor 3320M 2 60 GHz processor 3230M 2 60 GHz processor 2450M 2 50 GHz processor Intel Core i3 processors Dual Core 3rd generation 3 MB L3 cache 35W 3130M 2 60 GHz processor 3120M 2 50 GHz processor 3110M 2 40 GHz processor Intel Core i3 processors Dual Core 2nd generation 3 MB L3 cache 35W 2370M 2 40 GHz processor 2350M 2 30 GHz processor 2328...

Page 10: ... inch HD 1366x768 includes camera 39 6 cm 15 6 inch HD 1366x768 includes camera and WWAN 35 6 cm 14 0 inch HD 1366x768 35 6 cm 14 0 inch HD 1366x768 with camera 35 6 cm 14 0 inch HD 1366x768 with camera and WWAN 35 6 cm 14 0 inch HD BrightView 1366x768 35 6 cm 14 0 inch HD BrightView 1366x768 with camera 35 6 cm 14 0 inch HD BrightView 1366x768 with camera and WWAN Memory Two customer accessible u...

Page 11: ...pm 640 GB 5400 rpm 500 GB 7200 rpm or 5400 rpm 320 GB 7200 rpm or 5400 rpm Supports the following drives 750 GB 7200 rpm or 5400 rpm 640 GB 5400 rpm 500 GB 7200 rpm 320 GB 7200 rpm Fixed optical drives Supports the following 12 7 mm SATA optical drives DVD RW SuperMulti DL Blu ray ROM DVD RW SuperMulti DL DVD ROM drive Supports no optical drive option Audio Visual Integrated dual array microphone ...

Page 12: ...x1 PCIe HMC Atheros AR9485 802 11b g n 1x1 WiFi Adapter Atheros AR9565 802 11bgn 1x1 WiFi BT4 0 combo Adapter Ralink RT3290LE 802 11bgn 1x1 Wi Fi and Bluetooth 4 0 Combo Adapter Ralink RT5390R 802 11bgn 1x1 Wi Fi Adapter Integrated WWAN options by way of wireless module Two WWAN antennas built into display assembly world wide 5 band configured with panels Subscriber identity module SIM security cu...

Page 13: ...ort 3 wire plug with ground pin 90 W 65 W 9 cell 93 Wh Li ion battery 6 cell 47 Wh Li ion battery Security Integrated fingerprint reader Intel AT support Support Kensington security lock Support no fingerprint reader option Operating system Preinstalled Windows 7 Professional 64 with Microsoft Basics Windows 7 Professional 32 with Microsoft Basics Japan only Windows 7 Home Premium 64 with Microsof...

Page 14: ...rofessional 64 with Microsoft Office 2010 Home Business Japan only Windows 7 Professional 64 with Microsoft Office 2010 Professional Japan only Windows 7 Professional 32 with Microsoft Office 2010 Personal Japan only Windows 7 Professional 32 with Microsoft Office 2010 Home Business Japan only Windows 7 Professional 32 with Microsoft Office 2010 Professional Japan only Windows 7 Home Premium 64 wi...

Page 15: ...Key 64 bit with Windows 7 Professional 64 Image and Office 2010 Professional Windows 8 Multi language ML 64 bit with Office 2010 Transition OEM Preinstallation Kit OPK Windows 8 Emerging Markets EM 64 bit with Office 2010 Transition OEM Preinstallation Kit Windows 8 Chinese Market CH 64 bit with Office 2010 Transition OEM Preinstallation Kit Windows 8 Multi language 64 bit with Office 2010 Persona...

Page 16: ...pport Windows XP Professional Discrete graphic drive not supported Windows 7 Home Basic 32 Windows 7 Home Premium 32 Windows 7 Professional 32 Certified Microsoft WHQL Serviceability End user replaceable parts AC adapter Battery system Hard drive Memory module Optical drive WLAN module WWAN module Keyboard 8 Chapter 1 Product description ...

Page 17: ... WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 Internal microphone s 1 or 2 depending on model Record sound 4 Webcam light select models only On The webcam is in use 5 Webcam select models only Records video and captures still photographs To use the webcam select Start All Programs Music Photos and Videos WebCam Companion Display 9 ...

Page 18: ...or optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support To access this guide in Windows 8 select the HP Support Assistant app on the Start screen select My computer and t...

Page 19: ...ll photographs 5 Internal display switch Turns off the display or initiates Suspend if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer...

Page 20: ...nd off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse 12 Chapter 2 External component identification ...

Page 21: ...ight On Caps lock is on 3 Web browser light On The computer is on Off The computer is off in Suspend mode or in Hibernation In SUSE Linux Off The computer is off in the Suspend state or in Hibernation 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 TouchPad light Amber The To...

Page 22: ...Buttons speakers and fingerprint reader select models only 14 Chapter 2 External component identification ...

Page 23: ...result in the loss of unsaved information To learn more about your power settings In Windows 7 Select Start Control Panel System and Security Power Options In Windows 8 From the Start screen type power options Click Settings and then select Power Options from the options displayed In SUSE Linux 1 Select Computer Control Center 2 In the left pane click System and then click Power Management in the ...

Page 24: ...s 8 logo key 4 Function keys Execute frequently used system functions when pressed in combination with the fn key 5 Windows 7 applications key Windows 7 Displays a shortcut menu for items beneath the cursor Windows 8 Displays the App bar and a shortcut menu for items beneath the cursor Windows 8 applications key 6 num lk key Alternates between the navigational and numeric functions on the integrat...

Page 25: ...stem functions when pressed in combination with the fn key 5 Embedded numeric keypad keys When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 6 Windows 7 applications key Windows 7 Displays a shortcut menu for items beneath the cursor Windows 8 Displays the App bar and a ...

Page 26: ...used system functions when pressed in combination with the fn key 4 Embedded numeric keypad keys When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 5 Operating system applications key Displays a shortcut menu for items beneath the cursor 6 num lk key Turns the embedded n...

Page 27: ... menu 3 Function keys Execute frequently used system functions when pressed in combination with the fn key 4 Operating system applications key Displays a shortcut menu for items beneath the cursor 5 num lk key Alternates between the navigational and numeric functions on the integrated numeric keypad 6 Integrated numeric keypad Can be used like an external numeric keypad Top 19 ...

Page 28: ...apacity SDXC Card 3 Audio out headphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the com...

Page 29: ...is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off The battery is fully charged 4 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off durin...

Page 30: ...tical disc NOTE On select models the optical drive also writes to an optical disc 3 Optical drive light select models only On The optical drive is being accessed Off The optical drive is idle 4 Optical drive eject button select models only Releases the optical drive disc tray 22 Chapter 2 External component identification ...

Page 31: ...odule only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support On Windows 7 models contact technical support through Help and Support On...

Page 32: ...ntifier that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warranty period 4 This number describes the duration in years of the warranty period for the computer Model description select models only 5 This is the ...

Page 33: ...rmware BIOS back to factory shipped specifications when replacing the system board The label may have a different number of characters depending on the operating system on the computer NOTE Computer details may vary from images Windows 8 models Non Windows 8 models Service tag and PCID label 25 ...

Page 34: ...Computer major components Model 4540s Figure 3 1 Model 4540s 26 Chapter 3 Illustrated parts catalog ...

Page 35: ...rocessor is NOT soldered to the system board without Windows 8 UMA graphics with WWAN 683496 001 UMA graphics without WWAN 683495 001 1 GB discrete graphics memory 683493 001 2 GB discrete graphics memory 683494 001 For use in models in which the processor is NOT soldered to the system board with Windows 8 Windows 8 Standard and UMA graphics with WWAN 683496 501 Windows 8 Professional and UMA grap...

Page 36: ...ete graphics and an Intel Core i3 3110M processor 712923 501 Windows 8 Professional models with 1 GB of discrete graphics and an Intel Core i3 3110M processor 712923 601 For use in models only in Brazil in which the processor is soldered to the system board Non Windows 8 models with UMA graphics and an Intel Core i3 3120M processor 718659 001 Windows 8 Standard models with UMA graphics and an Inte...

Page 37: ...1600 MHz DDR3 4 GB 641369 001 2 GB 652972 001 18 Optical drive includes bracket bezel and screws DVD ROM drive 700845 001 DVD RW Double Layer Drive 683500 001 Blu ray ROM DVD RW SuperMulti DL Drive 683499 001 19 Processor includes thermal material Intel Core i7 processor Quad Core 3632QM 2 2 GHz processor with 6 MB L3 cache 701658 001 3612QM 2 1 GHz processor with 6 MB L3 cache 680647 001 Intel Co...

Page 38: ...L3 cache 692428 001 B970 2 3 GHz with 2 MB L3 cache 676785 001 Intel Celeron processor 1000M 1 8 GHz with 2 MB L3 cache 713162 001 B840 1 9 GHz with 2 MB L3 cache 664663 001 20 Heat sink includes replacement thermal material For use in models with a removable processor Discrete graphics 683489 001 UMA graphics 683490 001 For use in models with the processor soldered to the system board Discrete gr...

Page 39: ...Model 4440s 4441s Figure 3 2 Model 4440s 4441s Computer major components 31 ...

Page 40: ...er button board assembly includes cable 683653 001 7 Fingerprint reader assembly includes cable bracket and screws 683652 001 8 System board includes replacement thermal material For use in models in which the processor is NOT soldered to the system board without Windows 8 1 GB discrete graphics 683493 001 2 GB discrete graphics 683494 001 UMA graphics without WWAN 683495 001 UMA graphics and with...

Page 41: ...nd an Intel Core i3 3120M processor 712924 601 Non Windows 8 models with 1 GB of discrete graphics and an Intel Core i3 3110M processor 712923 001 Windows 8 Standard models with 1 GB of discrete graphics and an Intel Core i3 3110M processor 712923 501 Windows 8 Professional models with 1 GB of discrete graphics and an Intel Core i3 3110M processor 712923 601 For use in models only in Brazil in whi...

Page 42: ... 1600 MHz DDR3 4 GB 641369 001 2 GB 652972 001 16 Optical drive includes bracket bezel and screws DVD RW and CD RW Super Multi Double Layer Combo Drive 691110 001 Blu ray ROM DVD RW SuperMulti DL Drive 691111 001 17 Processor includes thermal material Intel Core i7 processor Quad Core 3632QM 2 2 GHz processor with 6 MB L3 cache 701658 001 3612QM 2 1 GHz processor with 6 MB L3 cache 680647 001 Inte...

Page 43: ...ith 2 MB L3 cache 676785 001 Intel Celeron processor 1000M 1 8 GHz with 2 MB L3 cache 713162 001 B840 1 9 GHz with 2 MB L3 cache 664663 001 18 Hard drive 750 GB 7200 rpm 633252 001 750 GB 5400 rpm 634250 001 640 GB 5400 rpm 669300 001 500 GB 7200 rpm 634925 001 500 GB 7200 rpm hard drive locked 718475 001 500 GB 5400 rpm 669299 001 320 GB 7200 rpm 641672 001 320 GB 5400 rpm 622643 001 128 GB solid...

Page 44: ...641 001 For use with 4440 4441s models without a webcam 683642 001 2 Webcam module for use in all models 683508 001 Microphone module not illustrated 647675 001 Display Hinge Kit For use with 4540s models 683480 001 For use with 4440 4441s models 683643 001 3 Display hinge covers 4 Display hinges Display Cable Kit for use in 4440s 4441s models 731549 001 Screw covers not illustrated 36 Chapter 3 I...

Page 45: ...escription Spare part number Plastics Kit for use in 4540s models 683501 001 Plastics Kit for use in 4440s 4441s models 683662 001 1 Optical drive protective insert 2 Secure Digital card protective insert Plastics Kit 37 ...

Page 46: ...art number Cable Kit for use in 4540s models 683477 001 Cable Kit for use in 4440s 4441s models 683640 001 1 Battery connector cable 2 Power connector cable 3 Audio cable 4 USB connector and cable 38 Chapter 3 Illustrated parts catalog ...

Page 47: ... GB 5400 rpm 4540s models only 645193 001 320 GB 5400 rpm 4440s 4441s models only 622643 001 128 GB solid state drive 684253 001 Hard Drive Hardware Kit includes hard drive bracket and screws not illustrated 683488 001 2 Optical drives For use in 4540s models DVD ROM drive 700845 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 683500 001 Blu ray ROM DVD RW SuperMulti DL Drive 683499 001 ...

Page 48: ...rael 490371 BB1 For use in Italy 490371 061 For use in South Africa 490371 AR1 For use in Switzerland 490371 111 For use in Thailand 490371 201 For use in the United Kingdom 490371 031 For use in the United States 490371 001 Rubber Kit includes LCD screw covers rubber feet For use with model 4540s 683503 001 For use with model 4440s 4441s 683663 001 Screw Kit For use with model 4540s 683504 001 Fo...

Page 49: ...se in Brazil 490371 AR1 A Power cord for use in South Africa 490371 BB1 A Power cord for use in Israel 490371 D01 A Power cord for use in Argentina 591699 001 A Notebook combination lock 592923 001 A Slim top load case 612757 001 A Nylon case 622643 001 A 320 GB 5400 rpm hard drive 4440s 4441s models only 633252 001 A 750 GB 7200 rpm hard drive 633805 001 A 6 cell 47 WHr 2 2 Ah Li ion battery 6338...

Page 50: ...tel Core i5 processor 3210M 2 5 GHz 3 MB L3 cache includes thermal grease 680647 001 N Intel Core i7 processor 3612QM 2 1 GHz 6 MB L3 cache include thermal material 681952 001 N Intel Core i5 processor 3320M 2 6 GHz 3 MB L3 cache include thermal material 681953 001 N Intel Core i5 processor 3360M 2 8 GHz 3 MB L3 cache include thermal material 682417 001 N Intel Core i3 processor 3110M 2 3 GHz 3 MB...

Page 51: ...eyboard for use in 4540s models without Windows 8 in Latin America 683491 171 A Keyboard for use in 4540s models without Windows 8 in Saudi Arabia 683491 211 A Keyboard for use in 4540s models without Windows 8 in Hungary 683491 251 A Keyboard for use in 4540s models without Windows 8 in Russia 683491 261 A Keyboard for use in 4540s models without Windows 8 in Bulgaria 683491 271 A Keyboard for us...

Page 52: ...ial 683495 501 N System board for use in models in which the processor is NOT soldered to the system board with Windows 8 Standard with UMA graphics without WWAN includes thermal material 683495 601 N System board for use in models in which the processor is NOT soldered to the system board with Windows 8 Professional with UMA graphics without WWAN includes thermal material 683496 001 N System boar...

Page 53: ...models includes cable 683655 001 N Heat sink for use in 4440s 4441s models with discrete graphics and removable processors includes thermal material 683656 001 N Heat sink for use in 4440s 4441s models with UMA graphics and removable processors includes thermal material 683657 001 A Keyboard for use in 4440s 4441s models without Windows 8 in the United States 683657 161 A Keyboard for use in 4440s...

Page 54: ... 3 MB L3 cache includes thermal material 700628 001 N Intel Pentium 2020M processor 2 4 GHz 2 MB L3 cache includes thermal material 700845 001 A DVD ROM drive for use in 4540s models 701658 001 N Intel Core i7 processor 3632QM 2 2 GHz 6 MB L3 cache include thermal material 702080 001 A HP un2430 EV DO HSPA Mini Card 702237 001 A Keyboard for use in 4540s models with Windows 8 in the United States ...

Page 55: ...h Windows 8 in the Czech Republic and Slovakia 702237 FP1 A Keyboard for use in 4540s models with Windows 8 Arabic 702238 001 A Keyboard for use in 4440s 4441s models with Windows 8 in the United States 702238 161 A Keyboard for use in 4440s 4441s models with Windows 8 in Latin America 702238 201 A Keyboard for use in 4440s 4441s models with Windows 8 in Brazil 702238 281 A Keyboard for use in 444...

Page 56: ...e in Windows 8 Standard models with 1 GB of discrete graphics and a soldered on Intel Core i3 3120M processor 712924 601 N System board for use in Windows 8 Professional models with 1 GB of discrete graphics and a soldered on Intel Core i3 3120M processor 713162 001 N Intel Celeron 1000M processor 1 8 GHz processor 3 MB L3 cache includes thermal material 713163 001 N Intel Core i3 processor 3130M ...

Page 57: ...9 601 N System board for use in Windows 8 Professional models with UMA graphics and a soldered on Intel Core i3 3120M processor for use only in Brazil 731549 001 N Display Cable Kit for use in 4440s 4441s models Sequential part number listing 49 ...

Page 58: ...e of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure o...

Page 59: ... inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is no...

Page 60: ...Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The fol...

Page 61: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 62: ...ween the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tapes Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 63: ... disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter fr...

Page 64: ...3 Tilt the battery upward 2 and remove it from the battery bay 3 Install the battery by inserting it into the battery bay until you hear a click 56 Chapter 4 Removal and replacement procedures ...

Page 65: ...ttom of the computer When not in use the security screw can be stored inside the battery bay Remove the battery To use the security screw 1 Remove the battery 2 Remove the security screw from inside the battery bay 1 and insert it 2 to lock the service door in place Component replacement procedures 57 ...

Page 66: ...om the computer 4 Remove the battery see Battery on page 55 Remove the bottom door 1 Position the computer upside down on a flat surface with the battery bay toward you 2 With the battery bay toward you remove the security screw 1 if the security screw is being used For additional information about the security screw see Using the optional security screw on page 57 3 Slide the service door release...

Page 67: ... in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the bottom door see Bottom door on page 58 Remove t...

Page 68: ...ter If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove...

Page 69: ...4 Remove the optical drive 3 from the computer Reverse this procedure to install an optical drive Component replacement procedures 61 ...

Page 70: ... includes hard drive bracket and screws 683488 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord...

Page 71: ...connector and then lift the hard drive out of the hard drive bay NOTE Model 4540s shown 4 If it is necessary to replace the hard drive cover lift the Mylar tab to unlock it 5 Remove the four Phillips PM3 0 3 0 hard drive cover screws 1 that secure the cover to the hard drive Component replacement procedures 63 ...

Page 72: ...fore adding memory modules Before adding new memory make sure you update the computer to the latest BIOS CAUTION Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems To update BIOS 1 Navigate to www hp com 2 Click Support Drivers click Drivers Software 3 In the Enter a product name number box type the computer model information and ...

Page 73: ...on page 55 5 Remove the bottom door see Bottom door on page 58 Remove the memory module 1 Position the computer upside down 2 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 3 Remove the memory module 2 by pulling the module away from the slot at an angle NOTE Memory modules are de...

Page 74: ...e computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the bottom door see Bottom door on page 58 Remove the WWAN module 1 Position the computer upside down 2 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module NOTE The ...

Page 75: ...vent incorrect insertion Figure 4 1 Removing the WWAN module NOTE If the WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WWAN module Component replacement procedures 67 ...

Page 76: ...ther the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the bottom door see Bott...

Page 77: ...ith a notch to prevent incorrect insertion NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures 69 ...

Page 78: ...u are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the bott...

Page 79: ...ter as far as possible 6 Slide the keyboard downward toward the palm rest 1 7 Lift the top of the keyboard at an angle 2 and then pull the keyboard up to remove it from the palm rest 3 NOTE Only pull the keyboard up enough to release it from the computer and flip it over onto the palm rest Under the keyboard the cable is connected to the system board Component replacement procedures 71 ...

Page 80: ... then disconnect the keyboard cable by lifting the keyboard connector latch 2 and then disconnecting the keyboard cable from the system board 3 9 Remove the keyboard Reverse this procedure to install the keyboard 72 Chapter 4 Removal and replacement procedures ...

Page 81: ...e computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Keyboard see Keyboard on page 70 Remove the heat shield 1 Position the computer upside down with the front toward you 2 If disassembling model 4440s 4441s skip t...

Page 82: ... remove the three Phillips PM2 0 3 0 screws 1 that secure the heat shield to the computer 8 Rotate the top of the shield upward 2 9 Lift the heat shield from the computer 3 Reverse this procedure to install the heat shield 74 Chapter 4 Removal and replacement procedures ...

Page 83: ...computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Keyboard see Keyboard on page 70 c Heat shield see Heat shield on page 73 Remove the fan 1 Position the computer upside do...

Page 84: ...fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the compu...

Page 85: ...system board 713376 001 Heat sink for use in models with UMA graphics and the processor soldered to the system board 713377 001 Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 ...

Page 86: ...eat sink to the system board 5 Lift the left side of the heat sink up at an angle 2 and then pull it away from the side of the computer to remove it 3 NOTE For discrete models thoroughly clean thermal material from the surfaces of the system board components 1 3 and the heat sink 2 4 each time you remove the heat sink All heat sink and processor spare part kits include thermal material 78 Chapter ...

Page 87: ...terial from the surface of the system board 1 and heat sink 2 each time you remove the heat sink All heat sink and processor spare part kits include thermal material Reverse this procedure to install the heat sink Component replacement procedures 79 ...

Page 88: ...1 3120M 2 5 GHz processor with 3 MB L3 cache 700627 001 3110M 2 3 GHz processor with 3 MB L3 cache 682417 001 2370M 2 4 GHz processor with 3 MB L3 cache 677152 001 2350M 2 3 GHz processor with 3 MB L3 cache 653340 001 Intel Pentium processor Dual Core 2020M 2 4 GHz with 2 MB L3 cache 700628 001 B980 2 4 GHz with 2 MB L3 cache 692428 001 B970 2 3 GHz with 2 MB L3 cache 676785 001 Intel Celeron proc...

Page 89: ... 77 Remove the processor 1 Position the computer upside down 2 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 3 Lift the processor 2 straight up and remove it NOTE The gold triangle 3 on the processor must be aligned with the triangle embossed on the processor slot when you install the processor Reverse this procedure to in...

Page 90: ... operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Memory modules see Memory modules on page 64 c WLAN B...

Page 91: ...ction board Power button board cable 3 Fingerprint reader board cable 3 For 4440s 4441 models disconnect the following cables from the system board 1 Function board Power button board cable 2 Finger print reader board cable 4 Position the computer upside down Component replacement procedures 83 ...

Page 92: ...s models remove the following screws that secure the top cover to the computer 1 4 rubber screw covers from the corners of the computer 2 11 Torx T8M2 5 6 0 screws 84 Chapter 4 Removal and replacement procedures ...

Page 93: ...he following screws that secure the top cover to the computer 1 4 rubber screw covers from the corners of the computer 2 9 Torx T8M2 5 6 0 screws 3 1 Phillips PM2 5 3 0 screw from the hard drive bay Component replacement procedures 85 ...

Page 94: ...optical drive bay 2 3 Phillips PM2 0 2 0 broadhead screws from the battery bay 8 For 4440s 4441s models remove the following screws that secure the top cover to the computer 1 3 Phillips PM2 0 2 5 screws from the optical drive bay 2 2 Phillips PM2 0 2 0 screws from the battery bay 86 Chapter 4 Removal and replacement procedures ...

Page 95: ...odels remove the two 2 Torx T8M2 5 6 0 screws screws that secure the top cover to the computer 11 For 4440s 4441s models remove the three 2 Torx T8M2 5 6 0 screws screws that secure the top cover to the computer Component replacement procedures 87 ...

Page 96: ...htly 2 enough not to inadvertently disconnect the touch pad cable from the system board 15 Lift the top cover upward enough to access the audio board cable 1 and the disconnect the cable from the system board 2 16 Remove the top cover from the computer Reverse this procedure to install the top cover 88 Chapter 4 Removal and replacement procedures ...

Page 97: ...devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Keyboard see Keyboard on page 70 c Top cover see Top cover on page 82 Remove the fingerprint read...

Page 98: ...4 Remove the reader and cable assembly from the top cover 4 Reverse this procedure to install the fingerprint reader board 90 Chapter 4 Removal and replacement procedures ...

Page 99: ...rom the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Keyboard see Keyboard on page 70 c Top cover see Top cover on page 82 Remove the speaker assembly 1 If disassembling model 4440s 4441s skip to step 7 2 Pos...

Page 100: ...440s 4441s position the computer upright and open as far as possible 8 Disconnect the speaker cable from the system board 1 9 Remove the two broadhead PM2 0 3 0 screws 2 that secure the speakers to the computer and the remove the speakers from the computer 3 Reverse these procedures to install the speaker assembly 92 Chapter 4 Removal and replacement procedures ...

Page 101: ... external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Keyboard see Keyboard on page 70 c Top cover see Top cover on page 82 d Speaker see Spe...

Page 102: ...4 Remove the power button board from the top cover 3 Reverse this procedure to install the function board power button board assembly 94 Chapter 4 Removal and replacement procedures ...

Page 103: ...C outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Keyboard see Keyboard on page 70 c Top cover see Top cover on page 82 Remove the audio board 1 Position the top cover upside down 2 Disconnect the smaller touchpad button cable 1 3 Remove the Phillips PM2 0 4 0 screw ...

Page 104: ...operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Keyboard see Keyboard on page 70 c Top cover see Top c...

Page 105: ...441s models 3 that secure the USB connector to the computer NOTE Model 4540s has only one screw securing the USB connector Model 4440s 4441s has two screws Reverse this procedure to install the USB connector assembly Component replacement procedures 97 ...

Page 106: ...ter by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Keyboard see Keyboard on page 70 c Top cover see Top cover on page 82 Remove the battery cable 1 Position the computer upright 2 Disconnect the battery cable connector ...

Page 107: ... 3120M processor 712922 001 Windows 8 Standard models with UMA graphics and an Intel Core i3 3120M processor 712922 501 Windows 8 Professional models with UMA graphics and an Intel Core i3 3120M processor 712922 601 Non Windows 8 models with UMA graphics and an Intel Core i3 3110M processor 712921 001 Windows 8 Standard models with UMA graphics and an Intel Core i3 3110M processor 712921 501 Windo...

Page 108: ... from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Hard drive see Hard drive on page 62 c Optical drive see Optical drive on page 60 d Keyboard see Keyboard on page 70 e Heat shield see Heat shield on pag...

Page 109: ...If disassembling 4440s 4441s models skip to step 7 4 For model 4540s remove the three Phillips PM2 5 4 5 screws 1 that secure the system board to the computer Note that two of the screws secure the optical drive connector board and hard drive connector board 5 Disconnect the display cable from the system board if necessary Component replacement procedures 101 ...

Page 110: ...els remove the two Phillips PM2 5 4 5 screws 1 that secure the system board to the computer lift the right side of the board up at an angle 2 and then pull the board up and toward the right to remove it from the computer 3 Reverse this procedure to install the system board 102 Chapter 4 Removal and replacement procedures ...

Page 111: ...et and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Hard drive see Hard drive on page 62 c Optical drive see Optical drive on page 60 d Keyboard see Keyboard on page 70 e Heat shield see Heat shield on page 73 f Fan see Fan on page 75 g Heat sink see Heat sink on page 77 h T...

Page 112: ...3 Lift the battery from the system board 2 Reverse this procedure to install the RTC battery 104 Chapter 4 Removal and replacement procedures ...

Page 113: ...t and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Hard drive see Hard drive on page 62 c Optical drive see Optical drive on page 60 d WLAN Bluetooth module see WLAN Bluetooth combo card on page 68 e WWAN module see WWAN module on page 66 f Keyboard see Keyboard on page 70 g...

Page 114: ...2 Pull the optical drive extension board straight away from the system board Reverse this procedure to install the optical drive extension board 106 Chapter 4 Removal and replacement procedures ...

Page 115: ...nd then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Hard drive see Hard drive on page 62 c Optical drive see Optical drive on page 60 d WLAN Bluetooth module see WLAN Bluetooth combo card on page 68 e WWAN module see WWAN module on page 66 f Keyboard see Keyboard on page 70 g He...

Page 116: ...2 Pull the hard drive extension board straight away from the system board Reverse this procedure to install the hard drive extension board 108 Chapter 4 Removal and replacement procedures ...

Page 117: ...he AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Optical drive see Optical drive on page 60 c WLAN Bluetooth module see WLAN Bluetooth combo card on page 68 d WWAN module see WWAN module on page 66 e Keyboard see Keyboard on page 70 f Top cover see Top cover on ...

Page 118: ...rough the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Bottom door see Bottom door on page 58 b Optical drive see Optical drive on page 60 c...

Page 119: ...e location of the spring Remove the latch assembly 1 Position the computer right side up with the front toward you 2 Slide the latch toward the left 1 3 Lift the latch from the tab that holds it in place 2 4 Rotate the latch up and lift it out of the computer 3 Reverse this procedure to install the latch assembly Component replacement procedures 111 ...

Page 120: ...0 inch BrightView with webcam and WWAN 683650 001 Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power co...

Page 121: ...ath on the bottom of the computer 6 Position the computer upright 7 Remove the antenna cables 1 from the routing path 2 in the base enclosure 8 Pull the antenna cables through the hole that routes to the bottom of the computer 9 Remove four Phillips PM2 5 7 0 screws 1 from the hinges Component replacement procedures 113 ...

Page 122: ...hen installing the display assembly be sure that the wireless antenna cables are routed and arranged properly Failure to properly route the antennas can result in degradation of the computer s WLAN and WWAN performance 114 Chapter 4 Removal and replacement procedures ...

Page 123: ...lay hinge covers are available in the Display Hinge Kit using spare part number 683480 001 for 4540s models and 683643 001 for 4440s 4441s models 12 To replace the display bezel remove the two rubber screw covers 1 and the two Phillips PM2 5 4 0 screws 2 in the bottom corners of the display bezel Component replacement procedures 115 ...

Page 124: ...rom the display enclosure 14 Remove the display bezel 4 The bezel is available using the following spare part numbers 683478 001 4540s models with a webcam 683479 001 4540s models without a webcam 683641 001 4440s 4441s models with a webcam 683642 001 4440s 4441s models without a webcam 116 Chapter 4 Removal and replacement procedures ...

Page 125: ...e display enclosure 2 The webcam module is available using spare part number 683508 001 The removal procedure for the microphone module is the same as for the webcam module The microphone module is available using spare part number 647675 001 16 If it is necessary to replace the display hinges remove the six Phillips PM2 5 3 0 screws that secure the display hinges and panel to the display enclosur...

Page 126: ...lay panel cable by rotating the display enclosure 1 lifting the tape 2 that covers the connector and disconnecting the cable from the panel 3 19 Remove the three Phillips PM2 0 3 0 screws 1 that secure each display hinge to the display panel 118 Chapter 4 Removal and replacement procedures ...

Page 127: ...inges are available in the Display Hinge Kit using spare part number 683480 001 for 4540s models and 683643 001 for 4440s 4441s models Reverse this procedure to reassemble and install the display assembly Component replacement procedures 119 ...

Page 128: ...rt Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC ...

Page 129: ... effect when the computer restarts Restoring factory settings in Computer Setup NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f1...

Page 130: ... BIOS New folder in either the HP_Tools partition of the hard drive or the USB flash drive 5 Locate the sig file in the ROM cab file and rename it with the same prefix as the bin file for example 68CDD sig Copy the renamed file to the Hewlett Packard BIOS New folder in either the HP_Tools partition of the hard drive or the USB flash drive 6 Restart the computer and then press esc while the Press t...

Page 131: ... available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Computer Setup 1 Start Computer Setup 2 Use a pointing device or the arrow keys to select F...

Page 132: ... to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especiall...

Page 133: ...in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery ...

Page 134: ...rors can prevent the computer from operating properly Starting Computer Setup NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 P...

Page 135: ... effect when the computer restarts Restoring factory settings in Computer Setup NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f1...

Page 136: ...ate only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power on the computer by unplugging the power cord from the AC ou...

Page 137: ...ctioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery calibration video memory and the WLAN module status Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent pr...

Page 138: ... Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Using Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these st...

Page 139: ...ps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup 3 Use a pointing device or the arrow keys to select File Restore Defaults 4 Follow the on screen instructions 5 To save your changes and exit click the Save icon in the lower left corner of the screen and then foll...

Page 140: ...not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Suspend or Hibernation Do not insert remov...

Page 141: ...ondition of the battery and calibrates the battery if necessary If the battery fails the test contact HP Customer Support to report the issue and purchase a replacement battery System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART a...

Page 142: ...d with optical drive 1 SODIMM hard drive WLAN module 6 cell battery 2 1 kg 4 6 lbs Input power Operating voltage 19 0 V dc 4 74 A 90 W or 18 5 V dc 3 5 A 65 W Operating current 4 74 A or 3 5 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to ...

Page 143: ...atures 39 6 cm 15 6 in HD display specifications Metric U S Active diagonal size 39 6 cm 15 6 in Resolution 1366x768 HD Active area 344 232x193 536 PPI 100 Surface treatment Anti glare or BrightView Contrast ratio 300 1 typical Anti glare 500 1 BrightView Response time 8 ms Brightness 200 nits typical Viewing angle SVA Backlight LED Luminance uniformity 13 points 1 4 typ 1 6 max Lifetime 1 2 lumin...

Page 144: ...atment Anti glare or BrightView Contrast ratio 300 1 typical Anti glare 500 1 BrightView Response time 8 ms Brightness 200 nits typical Viewing angle SVA Backlight LED Luminance uniformity 13 points 1 4 typ 1 6 max Lifetime 1 2 luminance 12 000 hours Color coordinate white 0 313 0 329 Color tolerance W R G B 0 03 Color gamut 45 typ 136 Chapter 6 Specifications ...

Page 145: ...including setting Single track 1 5 ms 2 ms 3 ms 3 ms Average 11 ms 12 ms 13 ms 13 ms Maximum 14 ms 22 ms 24 ms 24 ms Logical blocks 1 465 149 168 1 250 263 728 1 048 576 000 625 141 400 Disc rotational speed 7200 rpm or 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specific...

Page 146: ...n Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random 175 ms 230 ms Full stroke 285 ms 335 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X...

Page 147: ...ual Layer HD DVD RW CD R and CD RW DVD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW DVD RAM Access time CD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB ...

Page 148: ...dows Help and Support for more information After you open Device Manager drill down to a device and double click it to access its properties To access Device Manager in Windows 8 1 From the Start screen type control and then select Control Panel 2 Select System and Security and then in the System area click Device Manager A list display all the devices installed in your computer To access Device M...

Page 149: ...odels only or an optional external optical drive Backing up your information Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support I...

Page 150: ... only using the installed optical drive select models only or an optional external optical drive and back up your system As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs select models only are used to start up boot the computer and repair the operating system in case of system instab...

Page 151: ...reboot the computer and repair the operating system For additional information see the Using a Windows 7 operating system DVD purchased separately section Using the Windows recovery tools To recover information you previously backed up 1 Select Start All Programs Maintenance Backup and Restore 2 Follow the on screen instructions to recover your system settings your computer select models only or y...

Page 152: ...er click Manage and then click Disk Management NOTE If the HP Recovery partition has been deleted the f11 restore option will not function You must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately if the Windows partition and the HP Recovery partition are not listed For additional information see the Using a ...

Page 153: ...en prompted press any keyboard key 4 Follow the on screen instructions 5 Click Next 6 Select Repair your computer 7 Follow the on screen instructions After the repair is completed 1 Eject the Windows 7 operating system DVD and then insert the Driver Recovery disc 2 Install the Hardware Enabling Drivers first and then install Recommended Applications Windows 8 Backup and recovery To protect your in...

Page 154: ...rams Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a backup using Backup and Restore NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and th...

Page 155: ... partition are listed restart the computer After Windows has loaded press and hold the shift key while clicking Restart 4 Select Troubleshoot select Advanced Options and then select Automatic Repair 5 Follow the on screen instructions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support From the Start screen type h ...

Page 156: ...erases hard drive contents and reformats the hard drive All files that you have created and any software that you have installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 8 operating system DVD NOTE This process takes several minutes...

Page 157: ...ner of the screen and then select General from the PC settings screen 4 Under Refresh your PC without affecting your files select Get started and follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described ...

Page 158: ...r needed Creating backups 1 Create restore media immediately after you set up the computer For more information see Performing a system recovery on page 151 2 As you add files routinely create a backup of your system and personal information Backing up your information You should back up your computer files on a regular schedule to maintain a current backup You can manually back up your informatio...

Page 159: ...covery completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory Software drivers and updates not installed by HP must be manually reinstalled Personal files must be restored ...

Page 160: ...d 4 Select USB Disk On Key from the list 5 Click OK 6 A question dialog will remind you that the data on the USB key will be destroyed To continue click OK Otherwise click Cancel and back up the contents of the Disk On Key on another computer 7 The backup process will display a status dialog box while the backup is in progress NOTE A file browser window with the Disk On Key Contents displayed will...

Page 161: ...The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data applications and settings from your computer and reinstalls the Linux operating system IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate th...

Page 162: ...wing requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 A and a nominal volt...

Page 163: ...ark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 Requirements for specific countries and...

Page 164: ... 0 75mm2 or 1 25mm2 conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration 4 The flexible cord must be Type RVV 3 conductor 0 75mm2 conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark 5 The flexible cord must be Type H05VV F 3X0 75mm2 conductor size KTL logo and indi...

Page 165: ...nts intended for recycling purposes are the LCD panel and the backlight When you remove these components handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact y...

Page 166: ...s 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 158 Chapter 9 Recycling ...

Page 167: ...embly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Position the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 159 ...

Page 168: ...lay panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Position the display panel right side up 160 Chapter 9 Recycling ...

Page 169: ...16 Position the display panel upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel Display 161 ...

Page 170: ...CD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 162 Chapter 9 Recycling ...

Page 171: ...al 58 spare part number 30 35 46 58 buttons left TouchPad 12 optical drive eject 22 power 15 right TouchPad 12 TouchPad on off 12 Web browser 15 wireless 15 C Cable Kit contents 38 spare part number 38 42 45 cables service considerations 51 caps lock light identifying 13 chipset product description 2 components bottom 23 display 9 11 front 20 left side 21 right side 22 top 12 computer reset 149 15...

Page 172: ...ecifications 137 hard drive cover removal 63 hard drive extension board removal 107 spare part number 28 43 107 Hard Drive Hardware Kit spare part number 39 43 62 hard drive recovery 147 HDMI port identifying 21 heat shield removal 73 spare part number 28 33 46 73 heat sink removal 77 spare part number 30 35 77 hinge removal 118 spare part number 43 I integrated numeric keypad identifying 16 19 in...

Page 173: ...n 1 removal 80 spare part numbers 29 34 80 product description audio 3 chipset 2 display panel 2 Ethernet 4 external media cards 4 graphics 2 hard drives 3 keyboard 5 memory module 2 microphone 3 operating system 5 optical drives 3 pointing devices 5 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 8 webcam 3 wireless 4 product name 1 R recovery 149 recovery parti...

Page 174: ...identifying 21 23 W Web browser button identifying 15 Web browser light 13 webcam 11 product description 3 spare part number 45 webcam light identifying 9 11 webcam module removal 117 spare part number 36 webcam identifying 9 11 Windows Refresh 149 reinstall 149 153 remove everything and reinstall option 149 153 reset 149 153 Windows 7 backup and recovery 141 Computer Setup 120 Windows 8 backup an...

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