3
Illustrated parts catalog
Service tag and PCID label
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
●
Product name
(1)
. This is the product name affixed to the front of the computer.
●
Serial number (s/n)
(2)
. This is an alphanumeric identifier that is unique to each product.
●
Part number/Product number (p/n)
(3)
. This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.
●
Warranty period
(4)
. This number describes the duration (in years) of the warranty period for the
computer.
●
Model description (select models only)
(5)
. This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
24
Chapter 3 Illustrated parts catalog
