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HP ProBook 4340s, User Manual

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B

Cleaning your computer

Cleaning products

Use the following products to safely clean and disinfect your computer:

●

Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example:
germicidal disposable wipes. These wipes come in a variety of brand names.)

●

Alcohol-free glass cleaning fluid

●

Water with mild soap solution

●

Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)

●

Static-free cloth wipes

CAUTION:

Avoid the following cleaning products:

Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and
hydrocarbons, which can permanently damage the surface of the compute.

Fibrous materials, such as paper towels, which can scratch the computer. Over time, dirt particles
and cleaning agents can get trapped in the scratches.

92

Appendix B   Cleaning your computer

Summary of Contents for ProBook 4340s

Page 1: ...HP Notebook User Guide ...

Page 2: ...012 Document Part Number 679214 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer To obtain the latest information in this guide go to the HP Web site at http www hp com support Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...Internet service provider ISP 23 Identifying wireless and network status icons 23 Creating a wireless connection 23 Turning wireless devices on and off 23 Using the wireless button 23 Using the operating system controls 23 Using a WLAN 24 Connecting to an existing WLAN 24 Setting up a new WLAN 25 Protecting your WLAN 25 Roaming to another network 26 Using Bluetooth wireless devices select models o...

Page 6: ...ching Zooming 34 Setting pointing device preferences 34 5 Multimedia 35 Using the audio features 35 Adjusting the volume 36 Checking your audio functions 36 Using the Webcam select models only 37 Using video devices 37 VGA 37 HDMI 39 Configuring audio for HDMI 39 6 Power management 40 Shutting down the computer 40 Setting power options 40 Using power saving states 40 Initiating and exiting Suspend...

Page 7: ...placing the battery 47 Using external AC power 47 Testing an AC adapter 48 7 Drives 49 Handling drives 49 Using the optional security screw 50 Removing or replacing the service door 50 Removing the service door 51 Replacing the service door 51 Replacing or upgrading the hard drive 53 Removing the hard drive 53 Installing a hard drive 55 Using optical drives select models only 57 Identifying the in...

Page 8: ...puter Setup Automatic DriveLock 71 Managing an Automatic DriveLock password 71 Using firewall software 72 Installing an optional security cable 73 Using the fingerprint reader select models only 74 Enabling fingerprint authentication during logon 74 Enrolling your fingerprint 74 11 Backup and Recovery 75 Performing a system recovery 75 Backing up your information 76 12 Computer Setup BIOS and Adva...

Page 9: ...t not responding 87 The computer is unusually warm 87 An external device is not working 87 The wireless network connection is not working 87 The optical disc tray does not open for removal of a CD or DVD 88 The computer does not detect the optical drive 89 A disc does not play 89 A movie is not visible on an external display 89 The process of burning a disc does not begin or it stops before comple...

Page 10: ...Index 97 x ...

Page 11: ...ions The list of preinstalled software is displayed NOTE For details about using the software included with the computer select Computer Help You can also refer to the software manufacturer s instructions which may be provided with the software or on the manufacturer s Web site Update programs and drivers Update your programs and drivers with the latest versions on a regular basis When your comput...

Page 12: ...con located on the desktop Regulatory and safety information Battery disposal information Safety Comfort Guide To access this guide double click the HP Documents icon located on the desktop or Go to http www hp com ergo Proper workstation setup posture health and work habits Electrical and mechanical safety information Worldwide Telephone Numbers booklet This booklet is provided with your computer...

Page 13: ...u may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please incl...

Page 14: ... Description 1 TouchPad on off button Turns the TouchPad on and off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse 4 Chapter 2 Getting to know your computer ...

Page 15: ...ff or in Hibernation 2 Caps lock light On Caps lock is on 3 Web browser light On The computer is on Off The computer is off in the Suspend state or in Hibernation 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 TouchPad light Amber The TouchPad is off Off The TouchPad is on T...

Page 16: ... 3 Web browser light On The computer is on Off The computer is off in the Suspend state or in Hibernation 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 TouchPad light Amber The TouchPad is off Off The TouchPad is on 6 Chapter 2 Getting to know your computer ...

Page 17: ...button briefly to exit Suspend When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and operating system shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer CAUTION Emergency shutdown procedures result in the loss of unsaved information To learn more about your power s...

Page 18: ...he wireless feature on or off but does not establish a wireless connection NOTE A wireless connection may be established if one has been previously configured 5 Fingerprint reader select models only Allows a fingerprint logon to the operating system instead of a password logon 8 Chapter 2 Getting to know your computer ...

Page 19: ...t 5 seconds to turn off the computer CAUTION Emergency shutdown procedures result in the loss of unsaved information To learn more about your power settings 1 Select Computer Control Center 2 In the left pane click System and then click Power Management in the right pane 2 Speakers 2 Produce sound 3 Web browser button select models only Opens the default Web browser 4 Wireless button Turns the wir...

Page 20: ...stem functions when pressed in combination with the fn key 4 Embedded numeric keypad keys When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 5 Operating system applications key Displays a shortcut menu for items beneath the cursor 6 num lk key Turns the embedded numeric ...

Page 21: ... menu 3 Function keys Execute frequently used system functions when pressed in combination with the fn key 4 Operating system applications key Displays a shortcut menu for items beneath the cursor 5 num lk key Alternates between the navigational and numeric functions on the integrated numeric keypad 6 Integrated numeric keypad Can be used like an external numeric keypad Top 11 ...

Page 22: ...tra Capacity SDXC Card 3 Audio out headphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack th...

Page 23: ...e is active 5 Optical drive eject button select models only Releases the optical drive disc tray 6 Power connector Connects an AC adapter 7 AC adapter Battery light Amber The computer is connected to external power and the battery is charged from 0 to 90 percent White The computer is connected to external power and the battery is charged from 90 to 99 percent Blinking amber A battery that is the o...

Page 24: ...y Reads an optical disc NOTE On select models the optical drive also writes to an optical disc 3 Optical drive light select models only Lights when the optical drive is active 4 Optical drive eject button select models only Releases the optical drive disc tray 14 Chapter 2 Getting to know your computer ...

Page 25: ...flow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 External monitor port Connects an external VGA monitor or projector 4 RJ 45 network jack Connects a network cable 5 HDMI port Connects an optional video or audio device such as a high defi...

Page 26: ...power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off The battery is fully charged 4 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 ...

Page 27: ...only Records video and captures still photographs 5 Internal display switch Turns off the display or initiates Suspend if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To se...

Page 28: ...ernal display switch Turns off the display or initiates Suspend if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of t...

Page 29: ...lots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 4 Ve...

Page 30: ...s of the computer NOTE Refer to the illustration that most closely matches your computer The service door has been removed in these illustrations Components Description 1 Memory modules 20 Chapter 2 Getting to know your computer ...

Page 31: ...Components Description 2 Hard drive 3 WLAN module select models only Identifying the bottom parts of the computer 21 ...

Page 32: ...r to Connecting to an existing WLAN on page 24 or Setting up a new WLAN on page 25 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to Connecting to a wired network on page 27 NOTE Internet hardware and software features vary depending on computer model and your location 22 Chapter 3 Networking ...

Page 33: ...tes that wired and wireless networks are not connected Creating a wireless connection Your computer may be equipped with one or more of the following wireless devices Wireless local area network WLAN device Bluetooth device Turning wireless devices on and off Using the wireless button Use the wireless button to turn both the wireless network controller and the Bluetooth controller off or on simult...

Page 34: ...rea at the far right of the taskbar Available wireless networks are listed under Wireless Networks 3 Click the desired wireless network If the network is a security enabled WLAN you are prompted to enter a network security code Type the code and then click OK to complete the connection NOTE To connect to a network that is not automatically detected click the Network Connection icon and select Conn...

Page 35: ... information provided by your router manufacturer or your ISP Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer in a hotspot limit your network activi...

Page 36: ...es Advanced Encryption Standard AES and Temporal Key Integrity Protocol TKIP WPA2 uses Cipher Block Chaining Message Authentication Code Protocol CCMP which is a new AES protocol Wired Equivalent Privacy WEP encrypts data with a WEP key before it is transmitted Without the correct key others will not be able to use the WLAN Roaming to another network When you move your computer within range of ano...

Page 37: ...tooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information on configuring and using Bluetooth devices refer to the Bluetooth software Help Connecting to a wired network Connecting to a local area network LAN select models only Connecting to a local area network LAN requires an 8 pin RJ 45 network cable purchased separate...

Page 38: ... cable into a network wall jack 2 or a router not illustrated WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack 28 Chapter 3 Networking ...

Page 39: ...ces connected to the system For example if a monitor is connected to the computer fn f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The fn f4 hot key can also alternate images among other devices that are rece...

Page 40: ... in combination with the num lk key NOTE The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer 2 Embedded numeric keypad When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 3 num lk key Turns the embedded n...

Page 41: ...ey Alternates between the navigational and numeric functions on the integrated numeric keypad NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on 2 Integrated numeric keypad Can be used like an external numeric keypad Using an optional external numeric keypad Keys on most external numeric keypads function differently according t...

Page 42: ...the computer Turning the TouchPad off and on To turn the TouchPad off and on quickly double tap the TouchPad on off button The TouchPad light and onscreen display icons indicate the TouchPad status when the TouchPad is turned off or on The following table shows and describes the TouchPad display icons TouchPad light Icon Description Amber Indicates that the TouchPad is off Off Indicates that the T...

Page 43: ... System and then click the TouchPad icon in the right pane 3 On the Device Settings tab select the device in the window that is displayed and then click Settings 4 Select the gesture to view information about its features To turn the gestures on and off 1 Select Computer More Applications 2 In the left pane click System and then click the TouchPad icon in the right pane 3 On the Device Settings ta...

Page 44: ...s you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad and then moving them apart Zoom out by placing two fingers apart on the TouchPad and then moving them together Setting pointing device preferences To customize settings for pointing devices such as button configuration click speed and pointer options 1 Select Computer Control Center 2 In the left pane...

Page 45: ...es Your computer enables you to use a variety of audio features Play music Record sound Download music from the Internet Create multimedia presentations Transmit sound and images with instant messaging programs Stream radio programs Create burn audio CDs using the installed optical drive select models only or on an optional external optical drive purchased separately Using the audio features 35 ...

Page 46: ...r Control Center 2 In the left pane click Hardware and then click Sound in the right pane 3 Click the Sound Effects tab and then select one of the sound options under Choose an alert sound to test each sound To check the recording functions of the computer follow these steps 1 Select Computer Control Center 2 In the left pane click Hardware and then click Sound in the right pane 3 Click the Input ...

Page 47: ... VGA The external monitor port or VGA port is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer To connect a VGA display device connect the device cable to the external monitor port Press fn f4 to switch the image between the display devices connected to the computer NOTE Pressing fn f4 allows you to switch b...

Page 48: ...rror Screens check box NOTE Click Default to change the external monitor to landscape mode 5 Click Apply 6 Click Close If your external monitor is not detected after pressing fn f4 and you have an AMD graphics card follow these steps 1 Select Computer More Applications System ATI Catalyst Control Center as Superuser 2 Enter your root password 3 Select Display Manager from the right pane 4 Click th...

Page 49: ...device and then refer to the device manufacturer s instructions for additional information Configuring audio for HDMI To configure HDMI audio first connect an audio or video device such as a high definition TV to the HDMI port on your computer Then configure the default audio playback device as follows 1 Right click the Speakers icon in the notification area at the far right of the taskbar and the...

Page 50: ...ation before shutdown is possible 1 Save your work and close all open programs 2 Select Computer Shutdown Shut Down If the computer is unresponsive and you are unable to use the preceding shutdown procedure try the following emergency procedures in the sequence provided Press and hold the power button for at least 5 seconds Disconnect the computer from external power and then remove the battery Se...

Page 51: ...s only works when the computer is running on battery power Select Computer Shutdown Suspend Click the Power icon located on the far right of the taskbar and then click Suspend To exit Suspend Briefly press the power button When the computer exits Suspend the power lights turn on and your work returns to the screen where you stopped working Initiating and exiting Hibernation The system is set at th...

Page 52: ... not plugged into external power the computer runs on battery power When a charged battery is in the computer and the computer is plugged into external AC power the computer runs on AC power If the computer contains a charged battery and is running on external AC power supplied through the AC adapter the computer switches to battery power if the AC adapter is disconnected from the computer NOTE Wh...

Page 53: ...utomatically lock the battery into place To remove the battery CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer through the operating system before removing the battery 1 Slide the battery release latches 1 to release the battery NOTE You can slide...

Page 54: ...or 2 weeks or more or is much warmer or cooler than room temperature To prolong battery life and optimize the accuracy of battery charge displays follow these recommendations If you are charging a new battery charge it fully before turning on the computer NOTE If the computer is on while the battery is charging the battery meter in the notification area may show 100 percent charge before the batte...

Page 55: ...battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer before removing the battery Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Pow...

Page 56: ... discharged battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by briefly pressing the power button Conserving battery power Turn off wireless and local area network LAN connections and exit modem applications when you are not using them Disconnect unused external devices that are not plugged into an external power source Stop disable ...

Page 57: ...hen the storage capacity indicator turns green yellow Using external AC power NOTE For information on connecting to AC power refer to the Setup Instructions poster provided in the computer box External AC power is supplied through an approved AC adapter or an optional docking or expansion device WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacem...

Page 58: ...er 1 Shut down the computer 2 Remove the battery from the computer 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turn on the computer If the power lights turn on the AC adapter is functioning properly If the power lights remain off the AC adapter is not functioning and should be replaced Contact technical support for information on obtaining a replacement AC power a...

Page 59: ... down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or hu...

Page 60: ...ation or shut down the computer through the operating system before removing the battery 2 Remove the security screw from inside the battery bay 1 and insert it into the service door 2 to lock the service door in place Removing or replacing the service door CAUTION To prevent information loss or an unresponsive system Save your work and shut down the computer before adding or replacing a memory mo...

Page 61: ...release latches 2 to release the service door NOTE You can slide the service door release latches simultaneously or one at a time 4 Slide the service door towards the front of the computer 3 and then lift it 4 away from the computer Replacing the service door Replace the service door after accessing the memory module slot hard drive regulatory label and other components To replace the service door...

Page 62: ...security screw refer to Using the optional security screw on page 50 3 Replace the battery See Inserting or removing the battery on page 43 4 Turn the computer right side up and then reconnect AC power and external devices to the computer 5 Turn on the computer 52 Chapter 7 Drives ...

Page 63: ...n by pressing the power button Then shut down the computer through the operating system Removing the hard drive 1 Save your work and shut down the computer 2 Disconnect AC power and external devices connected to the computer 3 Remove the battery See Inserting or removing the battery on page 43 4 Remove the service door See Removing or replacing the service door on page 50 5 Remove the four hard dr...

Page 64: ...tor and then lift the hard drive out of the hard drive bay NOTE Refer to the illustration that most closely matches your computer Some hard drives may be wrapped in a plastic covering After removing the hard drive from the computer you must remove the plastic covering to access the hard drive itself 54 Chapter 7 Drives ...

Page 65: ...d drive 1 Insert the hard drive into the hard drive bay 2 Pull the plastic tab on the hard drive 1 towards the center of the computer to engage the hard drive with the connector Replacing or upgrading the hard drive 55 ...

Page 66: ...OTE Refer to the illustration that most closely matches your computer 4 Replace the service door See Removing or replacing the service door on page 50 5 Replace the battery See Inserting or removing the battery on page 43 56 Chapter 7 Drives ...

Page 67: ...ss the eject button 1 on the drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close...

Page 68: ...elease the disc tray and then gently pull out the tray 2 until it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case 58 Ch...

Page 69: ...ull out the tray 2 until it stops 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case Using optical drives select models only 59 ...

Page 70: ... Inserting a digital card CAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the digital card label side up with the connectors facing the computer 2 Insert the card into the Media Card Reader and then push in on the card until it is firmly seated Removing a digital card CAUTION To reduce the risk of loss of data or an unresponsive...

Page 71: ...e that can be used to connect an optional external device such as a USB keyboard mouse drive printer scanner or hub Devices can be connected to the system Some USB devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions The computer has at least 1 USB port that supports US...

Page 72: ... a USB connector do not pull on the cable to remove the USB device CAUTION To prevent loss of information or an unresponsive system use the following procedure to safely remove a USB device To remove a USB device 1 Open File Browser by selecting Computer Nautilus 2 Click the Eject icon next to the name of the device in the Places list on the left pane of File Browser 3 Remove the device NOTE You c...

Page 73: ...rd into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device turn off the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord Using optional external drives Removable external drives expand your options for storing and accessing information A USB...

Page 74: ...Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Suspend state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 1 Save your work and shut down the computer 2 Disconnect AC power an...

Page 75: ...ON To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do not bend the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot unti...

Page 76: ...ion clips snap into place 8 Replace the service door See Removing or replacing the service door on page 50 9 Replace the battery See Inserting or removing the battery on page 43 10 Turn the computer right side up and then reconnect AC power and external devices to the computer 11 Turn on the computer 66 Chapter 9 Memory modules ...

Page 77: ... computer Authentication using passwords Unauthorized access to Computer Setup f10 BIOS Administrator password in Computer Setup Unauthorized access to the contents of a hard drive DriveLock password in Computer Setup Unauthorized startup from an optical drive diskette drive or internal network adapter Boot options feature in Computer Setup Unauthorized access to data Firewall software Operating s...

Page 78: ...ons Setting passwords in the operating system Operating system passwords Function Root password Protects access to an operating system root level account User password Protects access to an operating system user account Setting passwords in Computer Setup Computer Setup passwords Function BIOS administrator password Protects access to Computer Setup DriveLock master password Protects access to the...

Page 79: ...and then press enter To change a BIOS administrator password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press enter To delete a BIOS administrator password type your current password in the Enter Password field and then press enter 4 times 3 To save your changes and exit Computer Setup use th...

Page 80: ...of the master password may be either a system administrator or the day to day user The user password and the master password can be identical You can delete a user password or master password only by removing DriveLock protection from the drive DriveLock protection can be removed from the drive only with the master password Managing a DriveLock password To set change or delete a DriveLock password...

Page 81: ...You must have a BIOS administrator password before you can access the Automatic DriveLock features Managing an Automatic DriveLock password To enable or disable an Automatic DriveLock password in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Co...

Page 82: ...ia Any data that does not meet those criteria is blocked Your computer or networking equipment may already have a firewall installed If not firewall software solutions are available NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized e mail attachments To temporarily resolve the problem disable the fire...

Page 83: ... the illustration in this section Refer to Getting to know your computer on page 4 for the location of the security cable slot on your computer 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key 4 Remove the key and keep it in a safe place Install...

Page 84: ...y selecting the check box next to Start user management after finish Enrolling your fingerprint If you did not enroll your fingerprint when you set up your fingerprint user account you can open the user management utility to modify your fingerprint settings To open the user management utility and enroll your fingerprint 1 Select Computer YaST 2 Enter your root password and then click Continue 3 In...

Page 85: ...factory Software drivers and updates not installed by HP must be manually reinstalled Personal files must be restored from a backup To restore the computer using the HP factory image restore DVD you must first create the recovery disc To create the recovery disc NOTE HP recommends that you create the HP factory image restore DVD in the event of a system failure 1 Select Computer More Applications ...

Page 86: ...utton 2 Click Storage Destination Location and then select a location to back up your information 3 Click Schedule and then select a time schedule to perform backups at a regularly scheduled time To immediately back up your information click the Backup Now check box NOTE Before you back up your information be sure you have designated a location to save the backup files 4 Click the Save and Backup ...

Page 87: ... steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Using Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for S...

Page 88: ...o effect when the computer restarts Restoring factory settings in Computer Setup NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f...

Page 89: ...tom of the screen and then pressing the f1 key Follow the on screen instructions to exit this screen Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is runnin...

Page 90: ...his test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact HP Customer Support to report the issue and purchase a replacement battery System Tune Up This group of additional tests checks your com...

Page 91: ...rive bay locations in the following order NOTE Some of the boot devices and drive bay locations listed may not be supported on your computer Notebook upgrade bay Optical drive Notebook hard drive USB diskette drive USB CD ROM USB hard drive Notebook Ethernet Secure Digital SD Memory Card Docking station upgrade bay External SATA drive You can change the order in which the computer searches for a b...

Page 92: ... NOTE The USB Port option must be enabled in order to use USB legacy support It is enabled at the factory If the port becomes disabled reenable it by selecting System Configuration Port Options and then selecting USB Port or To enable a NIC device select System Configuration Boot Options and then select PXE Internal NIC boot 4 To save your changes and exit Computer Setup click the Save icon in the...

Page 93: ...the boot order However if there are two optical devices and the first optical device does not boot either because it does not contain media or the media is not a boot disc the system will try to boot to the second optical device Changing the boot order also changes the logical drive designations For example if you start up from a CD ROM drive with a disc formatted as drive C that CD ROM drive beco...

Page 94: ... Setup 3 Use a pointing device or the arrow keys to select the Legacy Boot Order list and then press enter 4 To move the device up in the boot order use a pointing device to click the up arrow or press the key or To move the device down in the boot order use a pointing device to click the down arrow or press the key 5 To save your changes and exit Computer Setup click the Save icon in the lower le...

Page 95: ... Boot startup location menu is not displayed 5 To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the arrow keys to select File Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Entering MultiBoot Express preferences When the Express Boot menu is di...

Page 96: ...er button Suspend and Hibernation are energy saving features that turn off the display Suspend and Hibernation can be initiated by the system while the computer is on but is not in use or when the computer has reached a low battery level To change these and other power settings right click the Battery icon in the notification area at the far right of the taskbar and then click Preferences The comp...

Page 97: ...s or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 NOTE The fan in the computer starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during operation An exte...

Page 98: ...nto the release access in the front bezel of the drive 2 Press in gently on the paper clip until the disc tray is released and then pull out the tray 2 until it stops 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc...

Page 99: ...ir kit available at many electronics stores Disable Suspend mode before playing the disc Do not initiate Hibernation or Suspend while playing a disc Otherwise you may see a warning message asking if you want to continue If this message is displayed click No After you click No the computer may behave in either of the following ways Playback may resume or The playback window in the multimedia progra...

Page 100: ...contents to a new disc and then burn from your hard drive Contacting customer support If the information provided in this guide does not address your questions you can contact HP Customer Support at http www hp com go contactHP NOTE For worldwide product support go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When technical support chat...

Page 101: ...label is affixed inside the battery bay Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the service door Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer...

Page 102: ...ter with mild soap solution Dry microfiber cleaning cloth or a chamois static free cloth without oil Static free cloth wipes CAUTION Avoid the following cleaning products Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the compute Fibrous materials such as paper towels which can scratch the computer Over time...

Page 103: ...er cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard CAUTION When cleaning the TouchPad and keyboard do not let liquids drip between the keys This can permanently damage internal compon...

Page 104: ...urce it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input Power Rating Operating voltage and current 18 5 V dc 3 5 A 65 W 19 0 V dc 4 74 A 90 W NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 265 V ...

Page 105: ... 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Operating environment 95 ...

Page 106: ...uctions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted metal...

Page 107: ... checking audio functions 36 cleaning your computer 92 components bottom 19 display 17 front 12 left side 15 right side 13 top 4 Computer Setup enabling bootable devices 82 navigating and selecting 77 passwords set in 68 restoring factory settings 78 setting boot order 84 setting MultiBoot Express prompt 85 computer setup navigating and selecting 77 restoring factory settings 78 configuring audio ...

Page 108: ...stem applications 10 11 operating system logo key 10 11 volume 36 L labels Bluetooth 91 regulatory 91 serial number 91 wireless certification 91 WLAN 91 latches battery release 19 service door release 19 legacy support USB 77 lights AC adapter 13 16 battery 13 16 caps lock 5 6 hard drive 12 power 5 6 webcam 17 18 wireless 5 6 local area network LAN cable required 27 connecting cable 27 logical dri...

Page 109: ...ing 7 9 storing battery 46 Suspend exiting 41 initiating 41 T temperature 46 TouchPad buttons 4 setting preferences 34 TouchPad gestures pinching 34 scrolling 34 zooming 34 TouchPad zone identifying 4 traveling with the computer 46 91 tray load optical drive 57 troubleshooting disc burning 90 disc play 89 optical disc tray 88 optical drive detection 89 troubleshooting external display 89 turning o...

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