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HP Pro 3005 - Microtower PC, Maintenance And Service Manual

The HP Pro 3005 Microtower PC offers powerful performance and reliability for your business needs. To ensure seamless operation, we provide a comprehensive user manual that covers all the necessary instructions. Download this manual for free from our website, your go-to destination for user manuals.

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Appendix B  Power Cord Set Requirements .................................................................................................. 86

General Requirements ....................................................................................................................... 86
Japanese Power Cord Requirements ................................................................................................ 86
Country-Specific Requirements .......................................................................................................... 87

Appendix C  Troubleshooting Without Diagnostics ...................................................................................... 88

Safety and Comfort ............................................................................................................................ 88
Before You Call for Technical Support ............................................................................................... 88
Helpful Hints ....................................................................................................................................... 89
Solving General Problems .................................................................................................................. 91
Solving Power Problems .................................................................................................................... 94
Solving Hard Drive Problems ............................................................................................................. 95
Solving Media Card Reader Problems ............................................................................................... 96
Solving Display Problems ................................................................................................................... 98
Solving Audio Problems ................................................................................................................... 102
Solving Printer Problems .................................................................................................................. 103
Solving Keyboard and Mouse Problems .......................................................................................... 105
Solving Hardware Installation Problems ........................................................................................... 107
Solving Network Problems ............................................................................................................... 109
Solving Memory Problems ............................................................................................................... 112
Solving CD-ROM and DVD Problems .............................................................................................. 113
Solving USB Flash Drive Problems .................................................................................................. 115
Solving Front Panel Component Problems ...................................................................................... 116
Solving Internet Access Problems .................................................................................................... 117
Solving Software Problems .............................................................................................................. 119
Interpreting Power LED and Beep Codes ........................................................................................ 120
Resetting the Password Jumper ...................................................................................................... 121

HP Pro 3005/3085 ........................................................................................................... 121
HP Pro 3015 .................................................................................................................... 122

Resetting the CMOS Jumper ........................................................................................................... 123

HP Pro 3005/3085 ........................................................................................................... 123
HP Pro 3015 .................................................................................................................... 124

Contacting Customer Support .......................................................................................................... 125

Appendix D  Specifications ............................................................................................................................ 126

HP Pro 3005/3085 ............................................................................................................................ 126
HP Pro 3015 ..................................................................................................................................... 128

Index ................................................................................................................................................................. 130

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Summary of Contents for Pro 3005 - Microtower PC

Page 1: ...Maintenance Service Guide HP Pro 3005 Business PCs HP Pro 3015 Business PCs HP Pro 3085 Business PCs ...

Page 2: ...ces Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Mainten...

Page 3: ...ollow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information NOTE Text set off in this manner provides important supplemental information iii ...

Page 4: ...iv About This Book ...

Page 5: ...8 Accessing Disk Image ISO Files 8 Protecting the Software 8 3 Computer Setup F10 Utility 9 HP Pro 3005 3085 Computer Setup F10 Utility 9 Computer Setup F10 Utility 10 Using Computer Setup F10 Utilities 10 Computer Setup Main 11 Computer Setup Advanced 13 Computer Setup Boot 14 Computer Setup Power 15 Computer Setup PC Health 15 Computer Setup Exit 16 HP Pro 3015 Computer Setup F10 Utility 16 Comp...

Page 6: ...ing Guidelines 27 Routine Care 28 General Cleaning Safety Precautions 28 Cleaning the Computer Case 28 Cleaning the Keyboard 28 Cleaning the Monitor 29 Cleaning the Mouse 29 Service Considerations 29 Power Supply Fan 29 Tools and Software Requirements 29 Screws 30 Cables and Connectors 30 Hard Drives 30 Lithium Coin Cell Battery 31 6 Removal and Replacement Procedures Microtower MT Chassis 32 Prep...

Page 7: ...mbly 64 Power Switch LED Assembly 65 System Fan 66 Heat sink assembly 67 HP Pro 3005 3085 67 HP Pro 3015 67 Processor 68 Power Supply 70 System Board 71 Battery 73 Type 1 Battery Holder 74 Type 2 Battery Holder 74 Type 3 Battery Holder 75 Installing a Security Lock 76 HP Kensington MicroSaver Security Cable Lock 76 Padlock 76 HP Business PC Security Lock 77 Hood Sensor 79 HP Chassis Security Kit 8...

Page 8: ...Solving Printer Problems 103 Solving Keyboard and Mouse Problems 105 Solving Hardware Installation Problems 107 Solving Network Problems 109 Solving Memory Problems 112 Solving CD ROM and DVD Problems 113 Solving USB Flash Drive Problems 115 Solving Front Panel Component Problems 116 Solving Internet Access Problems 117 Solving Software Problems 119 Interpreting Power LED and Beep Codes 120 Resett...

Page 9: ...ding on the model For a complete listing of the hardware and software installed in the computer run the diagnostic utility included on some computer models only Instructions for using the utility are provided in the Troubleshooting Guide Figure 1 1 HP Pro 3005 Standard Configuration Features 1 ...

Page 10: ...Pro 3015 Figure 1 3 HP Pro 3085 NOTE The drive configuration shown above may be different than your computer model The illustration shown above may look different than your computer model 2 Chapter 1 Product Features ...

Page 11: ...le 1 1 Front Panel Components 1 5 25 inch Optical Drive1 6 Hard Drive Activity Light 2 5 25 inch Optical Drive Bay 7 Optical Drive Eject Button 3 3 5 inch Media Card Reader optional 2 8 Microphone Connector 4 Recovery Reset Button3 9 Headphone Connector 5 Dual State Power Button 10 USB Universal Serial Bus 2 0 Ports 1 Some models have bezel blanks covering one or both of the 5 25 inch drive bays 2...

Page 12: ... Digital SD Secure Digital High Capacity SDHC MiniSD MiniSDHC MultiMediaCard MMC Reduced Size MultiMediaCard RS MMC MultiMediaCard 4 0 MMC Plus Reduced Size MultiMediaCard 4 0 MMC Mobile MMC Micro adapter required 5 USB USB Universal Serial Bus Port 6 CompactFlash I II CompactFlash Card Type 1 CompactFlash Card Type 2 MicroDrive 7 MS PRO MS PRO DUO Memory Stick MS MagicGate Memory Stick MG MagicGa...

Page 13: ...Connector 4 Universal Serial Bus USB Ports 10 Serial connector 5 VGA Monitor Connector 11 Keyboard PS 2 connector 6 Mouse PS 2 connector NOTE Arrangement and number of connectors may vary by model When a device is plugged into the blue Line In Audio Connector a dialog box will pop up asking if you want to use the connector for a line in device or a microphone You can reconfigure the connector at a...

Page 14: ...Connector 11 Surround Rear Channel Audio Connector black 5 1394 connector 12 Universal Serial Bus USB Ports 6 VGA Monitor Connector 13 DVI Connector 7 Digital Audio Out Connector NOTE Arrangement and number of connectors may vary by model When a device is plugged into the blue Line In Audio Connector a dialog box will pop up asking if you want to use the connector for a line in device or a microph...

Page 15: ...first time you turn on the computer the operating system is installed automatically This process takes about 5 to 10 minutes depending on which operating system is being installed Carefully read and follow the instructions on the screen to complete the installation CAUTION Once the automatic installation has begun DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE Turning off the computer ...

Page 16: ... or use the Browse button in the dialog box to locate the i386 folder This action points the operating system to the appropriate drivers Obtain the latest support software including support software for the operating system from http www hp com support Select your country and language select Download drivers and software and firmware enter the model number of the computer and press Enter Accessing...

Page 17: ...dify the boot order of bootable devices such as hard drives diskette drives optical drives or USB flash media devices Restrict a device from booting the unit Run hard drive self tests View CPU and system temperatures Establish a supervisor password that controls access to Computer Setup F10 Utility and the settings described in this section Secure integrated I O functionality including the serial ...

Page 18: ...Power PC Health Exit Use the arrow keys to select the appropriate heading then press Enter Use the arrow up and down keys to select the option you want then press Enter To return to the previous screen press Esc 4 To apply and save changes press the F10 key If you have made changes that you do not want applied press the F5 key to return to the previous values To load optimized default values press...

Page 19: ...ze view only Memory Size view only Integrated MAC view only System BIOS view only Chassis Serial Number view only Asset Tag Number press Enter to change UUID view only Set Time and Date Allows you to set system time and date SATA Port 1 SATA Port 2 SATA Port 3 SATA Port 4 Allows or displays the following for each SATA Port HDD Self Test SMART Status Check SMART Short Self Test SMART Extended Self ...

Page 20: ...ce details on selected channel to None Auto Manual set access mode on selected channel to CHS Cylinder Head Sector LBA Logical Block Addressing Large Auto view Firmware Capacity Cylinder Head Precomp Landing Zone Sector PATA Controller Allows you to disable enable the PATA Controller Onboard FDC Controller Disables enables the floppy disk controller Drive A view only Table 3 2 Computer Setup Main ...

Page 21: ...sor s No Execute feature Init Display First Allows you to select the primary display device PCI Slot OnChip VGA PCIEx iGPU Frame Buffer Size Allows you to specify the onboard VGA shared memory size Auto 64MB 128MB 256MB Onboard HD Audio Allows you to disable enable onboard HD audio OnChip USB Controller Disables enables the universal host controller interface for USB Universal Serial Bus USB Legac...

Page 22: ...rompt message on the logo screen Hard Disk Boot Seq Allows you to specify the order of attached hard drive devices such as USB HDD storage or USB flash media The first drive in the order has priority in the boot sequence and is recognized as drive C if any devices are attached Optical Drive Boot Seq Allows you to specify the order in which attached optical drives including USB ODD are checked for ...

Page 23: ...sume Disables enables RTC real time clock alarm Computer Setup PC Health NOTE Support for specific Computer Setup options may vary depending on the hardware configuration Table 3 6 Computer Setup PC Health Option Description Chassis Opened Warning Allows you to disable enable the chassis intrusion function and clear the intrusion warning Disabled Enabled Clear System Fan Fail Check Disables enable...

Page 24: ...ge or verify the system configuration including settings for processor graphics memory audio storage communications and input devices Modify the boot order of bootable devices such as hard drives diskette drives optical drives or USB flash media devices Restrict a device from booting the unit Run hard drive self tests View CPU and system temperatures Establish a supervisor password that controls a...

Page 25: ...vanced Boot Power Exit Use the arrow keys to select the appropriate heading then press Enter Use the arrow up and down keys to select the option you want then press Enter To return to the previous screen press Esc 4 To apply and save changes press the F10 key If you have made changes that you do not want applied press the F5 key to return to the previous values To load optimized default values pre...

Page 26: ...4 MB 3 5 Not Installed 1st Drive 2nd Drive 3rd Drive 4th Drive For each allows you to Port Configuration disable enable view only Capacity Size HDD only Transfer Mode Smart Support run HDD self test for selected channel SMART Status Check SMART Short Self Test SMART Extended Self Test System Information view only Installed Memory Memory Bank 1 Memory Bank 2 Memory Bank 3 Memory Bank 4 BIOS Revisio...

Page 27: ...r Allows you to disable enable the SATA Controller SATA Controller Mode If SATA1 Controller is enabled allows you to set the mode to IDE AHCI Onboard LAN Allows you to disable enable onboard LAN controller Onboard LAN Boot ROM Allows you to disable enable the boot ROM of the onboard LAN chip Onboard 1394 Allows you to disable enable onboard 1394 port Supervisor Password Allows you to view the supe...

Page 28: ... be disabled if you want to enable Wake on LAN from S5 Wake on LAN from S5 Disables enables limited Wake on LAN from S5 Note that the computer can only wake from S5 during a normal shutdown event The S5 Maximum Power Savings feature must be disabled in order to enable limited Wake on LAN from S5 Computer Setup Boot NOTE Support for specific Computer Setup options may vary depending on the hardware...

Page 29: ...ity within CD DVD drives HDD Group Boot Priority Specifies boot device priority within hard drives Network Group Boot Priority Specifies boot device priority within bootable network devices Computer Setup Exit NOTE Support for specific Computer Setup options may vary depending on the hardware configuration Table 3 13 Computer Setup Exit Option Description Exit Saving Changes Press Enter to exit sa...

Page 30: ...e voltages 3 3 V 5 V 12 V Jumpers for configuring drive N A Data transfer rate 3 0 Gb s SATA Hard Drive Cables SATA Data Cable Always use an HP approved SATA 3 0 Gb s cable as it is fully backwards compatible with the SATA 1 5 Gb s drives Current HP desktop products ship with SATA 3 0 Gb s hard drives SATA data cables are susceptible to damage if overflexed Never crease a SATA data cable and never...

Page 31: ...um usable size of a drive partition A drive partition is the largest segment of a drive that may be properly accessed by the operating system A single hard drive may therefore be subdivided into a number of unique drive partitions in order to make use of all of its space Because of the differences in the way that drive sizes are calculated the size reported by the operating system may differ from ...

Page 32: ...onic device exposed to electrostatic discharge ESD may not appear to be affected at all and can work perfectly throughout a normal cycle The device may function normally for a while but it has been degraded in the internal layers reducing its life expectancy Networks built into many integrated circuits provide some protection but in many cases the discharge contains enough power to alter device pa...

Page 33: ...grounded surface before removing them from their container Always be properly grounded when touching a sensitive component or assembly Avoid contact with pins leads or circuitry Place reusable electrostatic sensitive parts from assemblies in protective packaging or conductive foam Personal Grounding Methods and Equipment Use the following equipment to prevent static electricity damage to equipment...

Page 34: ...ch as ordinary plastic assembly aids and Styrofoam Use field service tools such as cutters screwdrivers and vacuums that are conductive Recommended Materials and Equipment Materials and equipment that are recommended for use in preventing static electricity include Antistatic tape Antistatic smocks aprons or sleeve protectors Conductive bins and other assembly or soldering aids Conductive foam Con...

Page 35: ... of the computer Lint dust and other foreign matter can block the vents and limit the airflow Be sure to unplug the computer before cleaning the air vents Never operate the computer with the cover or side panel removed Do not stack computers on top of each other or place computers so near each other that they are subject to each other s re circulated or preheated air If the computer is to be opera...

Page 36: ...bborn stains use isopropyl rubbing alcohol No rinsing is needed as the alcohol will evaporate quickly and not leave a residue After cleaning always wipe the unit with a clean lint free cloth Occasionally clean the air vents on the computer Lint and other foreign matter can block the vents and limit the airflow Cleaning the Keyboard Follow all safety precautions in General Cleaning Safety Precautio...

Page 37: ...the mouse ensure that the power to the computer is turned off Clean the mouse ball by first removing the retaining plate and the ball from the housing Pull out any debris from the ball socket and wipe the ball with a clean dry cloth before reassembly To clean the mouse body follow the procedures in Cleaning the Computer Case on page 28 Service Considerations Listed below are some of the considerat...

Page 38: ... snagged by parts being removed or replaced CAUTION When servicing this computer ensure that cables are placed in their proper location during the reassembly process Improper cable placement can damage the computer Hard Drives Handle hard drives as delicate precision components avoiding all physical shock and vibration This applies to failed drives as well as replacement spares If a drive must be ...

Page 39: ...There is a risk of fire and chemical burn if the battery is handled improperly Do not disassemble crush puncture short external contacts dispose in water or fire or expose it to temperatures higher than 140ºF 60ºC Do not attempt to recharge the battery NOTE Batteries battery packs and accumulators should not be disposed of together with the general household waste In order to forward them to recyc...

Page 40: ...uter before disconnecting any cables CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet In some systems the cooling fan is on even when the computer is in the Standby or Suspend modes The power cord should always be disconnected before servicing a unit 5 Disconnect the power cord from the electrical outle...

Page 41: ... the computer chassis 3 Slide the access panel back 2 about 1 3 cm 1 2 inch then lift it off the unit NOTE You may want to lay the computer on its side to install internal parts Be sure the side with the access panel is facing up Figure 6 1 Removing the Computer Access Panel To replace the access panel reverse the removal steps Access Panel 33 ...

Page 42: ...ard on the three latches on the right side of the bezel 1 then rotate the right side of the bezel off the chassis 2 followed by the left side Figure 6 2 Removing the Front Bezel NOTE The appearance of the front bezel may vary To reinstall the front bezel reverse the removal procedure 34 Chapter 6 Removal and Replacement Procedures Microtower MT Chassis ...

Page 43: ...el blank gently twist and pull on the bezel blank until it breaks free from the front bezel 1 then discard the bezel blank If the blank needs to be replaced at a later date you can order a replacement blank from HP 3 To remove the 3 5 inch bezel blank press the two retaining tabs towards the outer left edge of the bezel 2 and pull the bezel blank inwards to free it from the front bezel 3 Figure 6 ...

Page 44: ...nel mode For proper system operation the DDR3 SDRAM DIMMs must be industry standard 240 pin unbuffered non ECC PC3 10600 DDR3 1333 MHz compliant 1 5 volt DDR3 SDRAM DIMMs The DDR3 SDRAM DIMMs must also support CAS latency 9 DDR3 1333 MHz 9 9 9 timing contain the mandatory JEDEC SPD information In addition the computer supports 512 Mbit 1 Gbit and 2 Gbit non ECC memory technologies single sided and...

Page 45: ...ckets There are four DIMM sockets on the system board with two sockets per channel Populate the DIMM sockets in the following order DIMM1 DIMM2 DIMM3 then DIMM4 Figure 6 4 DIMM Socket Locations HP Pro 3005 3085 Memory 37 ...

Page 46: ...re populated in one channel only The system will operate in a higher performing dual channel mode if the total memory capacity of the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B The technology and device width can vary between the channels For example if Channel A is populated with two 1 GB DIMMs and Channel B is populated with one 2 GB DIMM the system will o...

Page 47: ... the memory modules as long as the computer is plugged into an active AC outlet Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board The memory module sockets have gold plated metal contacts When upgrading the memory it is important to use memory modules with gold plated metal contacts to prevent corrosion and or oxidation re...

Page 48: ...7 for more information 5 Push the DIMM module down firmly into the socket ensuring that the module is fully inserted and properly seated The DIMM must be pushed all the way down into the socket and sit evenly in the socket to avoid memory corruption Make sure the latches are in the closed position 3 6 Repeat steps 4 and 5 to install any additional modules 7 Replace the computer access panel 8 Reco...

Page 49: ...xpansion Slot Locations HP Pro 3005 3085 Table 6 2 Expansion Slot Locations HP Pro 3005 3085 Item Description 1 PCI expansion slot 2 PCI expansion slot 3 PCI Express x16 expansion slot 4 PCI Express x1 expansion slot The HP Pro 3015 has one PCI expansion slot two PCI Express x1 expansion slots and one PCI Express x16 expansion slot The expansion slots accommodate full height or half height expansi...

Page 50: ...I Express x1 x4 x8 or x16 expansion card in the PCI Express x16 expansion slot To remove replace or add an expansion card 1 Prepare the computer for disassembly Preparation for Disassembly on page 32 2 Remove the access panel Access Panel on page 33 3 Locate the correct vacant expansion socket on the system board and the corresponding expansion slot on the back of the computer chassis 42 Chapter 6...

Page 51: ... expansion slot cover or the existing expansion card NOTE Before removing an installed expansion card disconnect any cables that may be attached to the expansion card a If you are installing an expansion card in a vacant socket you must use a flatblade screwdriver to pry out the metal shield on the rear panel that covers the expansion slot Be sure to remove the appropriate shield for the expansion...

Page 52: ... against the other components Figure 6 11 Removing a PCI or PCI Express x1 Expansion Card c If you are removing a PCI Express x16 card pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket Be sure not to scrape the card against the other components Figure 6 12 Removing a PCI Express x1...

Page 53: ...rd then move the card toward the rear of the chassis so that the bottom of the bracket on the card slides into the small slot on the chassis Press the card straight down into the expansion socket on the system board Figure 6 13 Installing an Expansion Card NOTE When installing an expansion card press firmly on the card so that the whole connector seats properly in the expansion card slot 9 Replace...

Page 54: ...like the heatsink Do not jam cables on top of expansion cards or memory modules Printed circuit cards like these are not designed to take excessive pressure on them Some flat ribbon cables come prefolded Never change the folds on these cables Never bend a SATA data cable tighter than a 30 mm 1 18 in radius Never crease a SATA data cable Do not rely on components like the drive cage power supply or...

Page 55: ...the proper connection Connector Name Connector Color Description PWR white Power supply 24 pin PWRCPU white Power supply 4 pin CHFAN1 brown Chassis fan CPUFAN white Heat sink fan MEDIA black Media card reader SPKR white Speaker JFP1 black Power switch FRNT AUD yellow Front I O audio FRNT USB1 white Front I O USB FRNT USB2 white Media card reader SATA1 dark blue Primary hard drive SATA2 white Prima...

Page 56: ...wer supply 4 pin SYS_FAN1 brown Chassis fan CPU_FAN white Heat sink fan F_PANEL black Power switch F_AUDIO yellow Front I O audio F_USB1 white Front I O USB F_USB2 white Media card reader SATA1 dark blue Primary hard drive SATA2 white Primary optical drive SATA3 light blue Second hard drive SATA4 orange Second optical drive 48 Chapter 6 Removal and Replacement Procedures Microtower MT Chassis ...

Page 57: ... appearance may vary Figure 6 15 Drive Positions 1 Two 5 25 inch external drive bays for optional drives optical drives shown 2 One 3 5 inch external drive bay for optional drive media card reader shown 3 Primary 3 5 inch internal hard drive bay 4 Secondary 3 5 inch internal hard drive bay for optional hard drive To verify the type size and capacity of the storage devices installed in the computer...

Page 58: ... black The HP supplied 6 32 standard screws 2 are silver Figure 6 16 Extra Drive Retainer Screws Location CAUTION To prevent loss of work and damage to the computer or drive If you are inserting or removing a drive shut down the operating system properly turn off the computer and unplug the power cord Do not remove a drive while the computer is on or in standby mode Before handling a drive ensure ...

Page 59: ...System Board Drive Connections Refer to the following illustration and table to identify the system board drive connectors Figure 6 17 System Board Drive Connections HP Pro 3005 3085 Drives 51 ...

Page 60: ...em Board Drive Connections No System Board Connector System Board Label Color 1 SATA1 SATA1 dark blue 2 SATA2 SATA2 white 3 SATA3 SATA3 light blue 4 SATA4 SATA4 orange 5 Media Card Reader F_USB2 white 52 Chapter 6 Removal and Replacement Procedures Microtower MT Chassis ...

Page 61: ...embly on page 32 2 Remove the access panel Access Panel on page 33 3 Remove the front bezel Front Bezel on page 34 4 Disconnect the power cable 1 and data cable 2 from the rear of the optical drive Figure 6 19 Disconnecting the Power and Data Cables 5 Remove the two screws that secure the drive to the drive cage 1 then slide the drive out of the front of the chassis 2 Figure 6 20 Removing the Opti...

Page 62: ...ate 6 If the new drive has screws installed on the sides of the drive remove the screws before inserting the drive into the chassis 7 Slide the drive in through the front of the chassis 1 until the screw holes on the drive are aligned with the screw holes on the drive cage and install the two M3 metric retainer screws 2 as shown in the following illustration NOTE Extra drive retainer screws are pr...

Page 63: ...h Drive CAUTION All removable media should be taken out of a drive before removing the drive from the computer NOTE The 3 5 inch drive bay may contain a media card reader 1 Prepare the computer for disassembly Preparation for Disassembly on page 32 2 Remove the access panel Access Panel on page 33 3 Remove the front bezel Front Bezel on page 34 4 Disconnect the drive cables a If you are removing a...

Page 64: ...anel on page 33 3 Remove the front bezel Front Bezel on page 34 4 If you are installing a drive in a bay covered by a bezel blank remove the front bezel then remove the bezel blank 5 If you are adding a drive to an empty drive bay for the first time you must remove the knockout plate from the bay To do so insert a flat screwdriver into the knockout plate slot and rotate the screwdriver to break th...

Page 65: ...he connector on the system board b If installing a media card reader connect the USB cable from the media card reader to the USB connector on the system board 9 Replace the front bezel and access panel 10 Reconnect the power cord and turn on the computer 11 Lock any security devices that were disengaged when the access panel was removed Removing an Internal 3 5 inch Hard Drive NOTE Before you remo...

Page 66: ...oving the Hard Drive Cage Screws 4 Push down the latch on the side of the hard drive cage 1 then slide the hard drive cage away from the bottom of the chassis 2 as shown below Figure 6 26 Releasing the Hard Drive Cage 58 Chapter 6 Removal and Replacement Procedures Microtower MT Chassis ...

Page 67: ...hard drive cage out of the chassis Figure 6 27 Removing the Hard Drive Cage 6 Disconnect the power cable 1 and data cable 2 from the back of the hard drive Figure 6 28 Disconnecting the Hard Drive Cables Drives 59 ...

Page 68: ...e 1 then slide the hard disk drive out of the hard drive cage 2 Figure 6 29 Removing the Hard Drive NOTE To install an internal 3 5 inch hard drive refer to Installing an Internal 3 5 inch Hard Drive on page 61 60 Chapter 6 Removal and Replacement Procedures Microtower MT Chassis ...

Page 69: ...to the hard disk drive cage 2 Make sure the hard disk drive cables are facing the top of the drive cage NOTE If you are replacing an old drive with a new drive use the four retainer screws from the old drive to install the new drive NOTE If you are installing a second hard drive use four of the extra standard 6 32 screws that are installed on the interior of the front bezel The 6 32 screws are sil...

Page 70: ...bend a SATA data cable tighter than a 30 mm 1 18 in radius A sharp bend can break the internal wires 4 Place the hard disk drive cage into the chassis 1 then slide it down toward the bottom of the chassis until it locks into place 2 Figure 6 32 Installing the Hard Drive Cage 62 Chapter 6 Removal and Replacement Procedures Microtower MT Chassis ...

Page 71: ...hard drive connect the data cable to the next available unpopulated SATA connector on the system board NOTE If your system has only one SATA hard drive you must connect the hard drive data cable to the dark blue SATA on the system board to avoid any hard drive performance problems If you are adding a second hard drive connect the data cable to the next available unpopulated SATA connector on the s...

Page 72: ...plug the four cables that connect the assembly to the system board The assembly cables connect to the following system board connectors F_AUDIO yellow F_USB1 white 6 Remove the screw 1 that secures the housing to the chassis slide the housing up 2 and then pull the assembly away from the chassis while guiding the cables through the hole in the chassis To install the housing assembly reverse the re...

Page 73: ... 6 Disconnect the braided cables from the black system board connector labeled F_PANEL 7 Remove the cable from the clips in the optical drive cage 8 Press the tab on the top of the switch holder 1 to disengage it from the chassis lift the switch upward to disengage the tab at the bottom of the switch 2 from the chassis and then pull the power switch away from the chassis while guiding the wires th...

Page 74: ...ing toward you 4 Disconnect the cable from the red brown system board connector labeled SYS_FAN1 5 Remove the four Phillips screws that secure the fan to the chassis rotate the top of the fan forward and then remove the fan from the chassis NOTE HP Pro 3015 model shown To install the fan reverse the removal procedures 66 Chapter 6 Removal and Replacement Procedures Microtower MT Chassis ...

Page 75: ...ION Heat sink retaining screws should be tightened in diagonally opposite pairs as in an X to evenly seat the heat sink to the processor This is especially important as the pins on the socket are very fragile and any damage to them may require replacing the system board When reinstalling an existing heat sink make sure that its bottom has been cleaned with an alcohol wipe and fresh thermal grease ...

Page 76: ...ea with thermal grease CAUTION Heat sink retaining screws should be tightened in diagonally opposite pairs as in an X to evenly seat the heat sink to the processor This is especially important as the pins on the socket are very fragile and any damage to them may require replacing the system board When reinstalling an existing heat sink make sure that its bottom has been cleaned with an alcohol wip...

Page 77: ...the processor s solder connections To install a new processor 1 Place the processor in its socket and close the retainer 2 Secure the locking lever If reusing the existing heat sink go to step 3 If using a new heat sink go to step 6 3 If reusing the existing heat sink clean the bottom of the heat sink with the alcohol pad provided in the spares kit 4 Apply the thermal grease provided in the spares...

Page 78: ...let To avoid possible personal injury and damage to the equipment the power cord should be disconnected from the computer and or the AC outlet before opening the computer NOTE When installing a new power supply be sure to set the red switch to the setting 230 V or 115 V appropriate for the country in which the computer is used Spare power supplies normally arrive set for 230 V 1 Prepare the comput...

Page 79: ...upply out of the computer To install the power supply reverse the removal procedure System Board When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Memory modules Processor Expansion cards To remove the system board 1 Prepare the computer for disassembly Preparation for Disassembly on page ...

Page 80: ...the system board toward the front of the chassis and then lift it up and out of the chassis NOTE The system board in the computer may look slightly different from the one shown here To install the system board reverse the removal procedure NOTE When replacing the system board you must also change the chassis serial number in the BIOS NOTE After installing a new system board always update the syste...

Page 81: ...the HP Compaq spare designated for this product CAUTION Before replacing the battery it is important to back up the computer CMOS settings When the battery is removed or replaced the CMOS settings will be cleared Refer to the Troubleshooting Guide for information on backing up the CMOS settings NOTE Batteries battery packs and accumulators should not be disposed of together with the general househ...

Page 82: ...tem setups using Computer Setup Refer to the Computer Setup F10 Utility Guide Type 2 Battery Holder 1 To release the battery from its holder squeeze the metal clamp that extends above one edge of the battery When the battery pops up lift it out 1 2 To insert the new battery slide one edge of the replacement battery under the holder s lip with the positive side up 2 Push the other edge down until t...

Page 83: ... Battery Holder 1 Pull back on the clip 1 that holds the battery in place then remove the battery 2 2 Insert the new battery and position the clip back in place 3 Replace the computer access panel 4 Plug in the computer and turn on power to the computer 5 Reset the date and time your passwords and any special system setups using Computer Setup Refer to the Computer Setup F10 Utility Guide Battery ...

Page 84: ...elow and on the following pages can be used to secure the computer HP Kensington MicroSaver Security Cable Lock Figure 6 34 Installing a Cable Lock Padlock Figure 6 35 Installing a Padlock 76 Chapter 6 Removal and Replacement Procedures Microtower MT Chassis ...

Page 85: ... security cable by looping it around a stationary object Figure 6 36 Securing the Cable to a Fixed Object 2 Thread the keyboard and mouse cables through the lock Figure 6 37 Threading the Keyboard and Mouse Cables Installing a Security Lock 77 ...

Page 86: ...hing the Lock to the Chassis 4 Insert the plug end of the security cable into the lock 1 and push the button in 2 to engage the lock Use the key provided to disengage the lock Figure 6 39 Engaging the Lock 78 Chapter 6 Removal and Replacement Procedures Microtower MT Chassis ...

Page 87: ...close the access panel tighten the thumbscrew then reboot the system The system will enter the operating system successfully If the error message persists press the F10 key immediately when the HP Logo screen is displayed to enter the Computer Setup menu In the menu select Advanced Hood Sensor Reset Case Open Status and make sure Enable is selected then press the F10 key to Save and Exit then rebo...

Page 88: ...ecurity Kit prevents computer components from being removed through an open optical drive bay Figure 6 40 HP Chassis Security Kit Figure 6 41 Installing the HP Chassis Security Kit 80 Chapter 6 Removal and Replacement Procedures Microtower MT Chassis ...

Page 89: ...e of these connectors may not be used on the product being serviced Ethernet BNC Connector and Icon Pin Signal 1 2 Data Ground USB Connector and Icon Pin Signal 1 2 3 4 5 VDC Data Data Ground Microphone Connector and Icon 1 8 miniphone Pin Signal 1 2 3 1 Tip 2 Ring 3 Shield Audio_left Audio_Right Ground Ethernet BNC 81 ...

Page 90: ... Icon 1 8 miniphone Pin Signal 1 2 3 1 Tip 2 Ring 3 Shield Audio_In_Left Audio_In_Right Ground Line out Audio Connector and Icon 1 8 miniphone Pin Signal 1 2 3 1 Tip 2 Ring 3 Shield Audio_Out_Left Audio_Out_Right Ground 4 Pin Power for CPU Connector and Icon Pin Signal 1 2 3 4 GND GND 12V CPU 12V CPU 82 Appendix A Connector Pin Assignments ...

Page 91: ...ta 5 6 7 8 Ground Ground Ground Ground 13 14 15 Horizontal Sync Vertical Sync DDC Serial Clock 24 Pin Power Connector 24 12 13 1 Front Pin Signal Pin Signal Pin Signal Pin Signal 1 2 3 4 5 6 3 3V 3 3V GND 5V GND 5V 7 8 9 10 11 12 GND POK 5 Vaux 12V 12V 3 3V 13 14 15 16 17 18 3 3V 12V GND PSON GND GND 19 20 21 22 23 24 GND open 5V 5V 5V GND Monitor 83 ...

Page 92: ... 36 37 38 39 40 PERn4 GND GND PERp5 PERn5 41 42 43 44 45 GND GND PERp6 PERn6 GND 46 47 48 49 50 GND PERp7 PERn7 GND RSVD 51 52 53 54 55 GND PERp8 PERN8 GND GND 56 57 58 59 60 PERp9 PERn9 GND GND PERp10 61 62 63 64 65 PERn10 GND GND PERp11 PERn11 66 67 68 69 70 GND GND PERp12 PERn12 GND 71 72 73 74 75 GND PERp13 PERn13 GND GND 76 77 78 79 80 PERp14 PERn14 GND GND PERp15 81 82 PERn15 GND Pin B infor...

Page 93: ...Tn4 GND 36 37 38 39 40 GND PETp5 PETn5 GND GND 41 42 43 44 45 PETp6 PRTn6 GND GND PETp7 46 47 48 49 50 PETn7 GND PRSNT2 GND PETp8 51 52 53 54 55 PETn8 GND GND PETp9 PETn9 56 57 58 59 60 GND GND PETp10 PETn10 GND 61 62 63 64 65 GND PETp11 PETn11 GND GND 66 67 68 69 70 PETp12 PETn12 GND GND PETp13 71 72 73 74 75 PETn13 GND GND PETp14 PETn14 76 77 78 79 80 GND GND PETp15 PETn15 GND 81 82 PRSNT2 RSVD ...

Page 94: ...ncy responsible for evaluation in the country where the power cord set will be installed 2 The power cord set must have a minimum current capacity of 10A 7A Japan only and a nominal voltage rating of 125 or 250 volts AC as required by each country s power system 3 The diameter of the wire must be a minimum of 0 75 mm2 or 18AWG and the length of the cord must be between 1 8 m 6 feet and 3 6 m 12 fe...

Page 95: ...d set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SVT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15A 125V or NEMA 6 15P 15A 250V configuration 3 Appliance coupler flexible cord and wall plug must bear...

Page 96: ...technical support Run the HP diagnostic tool Run the hard drive self test in Computer Setup Refer to the Computer Setup F10 Utility Guide for more information Listen for beeps from the computer The beeps are error codes that will help you diagnose the problem Refer to Interpreting Power LED and Beep Codes on page 120 for more information If the screen is blank plug the monitor into a different vid...

Page 97: ... monitor are plugged into a working electrical outlet Check that the voltage select switch some models is set to the appropriate voltage for your region 115V or 230V Check that the computer is turned on and the green power light is on Check that the monitor is turned on and the monitor light is on Listen for beeps from the computer The beeps are error codes that will help you diagnose the problem ...

Page 98: ...bedded video on some models only and a single monitor the monitor must be plugged into the monitor connector on the source selected as the primary VGA adapter During boot the other monitor connectors are disabled and if the monitor is connected into these ports the monitor will not function You can select which source will be the default VGA source in Computer Setup CAUTION When the computer is pl...

Page 99: ...B keyboard or mouse Cause Solution Computer is in standby mode To resume from standby mode press the power button or press any key CAUTION When attempting to resume from standby mode do not hold down the power button for more than four seconds Otherwise the computer will shut down and you will lose any unsaved data System has locked up Restart computer Computer date and time display is incorrect C...

Page 100: ...he FailSafe Key in case of forgotten password power loss or computer malfunction Order PN 166527 001 for the wrench style key or PN 166527 002 for the screwdriver bit key Poor performance is experienced Cause Solution Processor is hot 1 Make sure airflow to the computer is not blocked Leave a 10 2 cm 4 inch clearance on all vented sides of the computer and above the monitor to permit the required ...

Page 101: ...2 Add more memory 3 Upgrade the graphics solution Cause unknown Restart the computer System does not power on Cause Solution System unable to power on Press and hold the power button for less than 4 seconds If the hard drive LED turns green then 1 Check that the voltage selector located on the rear of the power supply on some models is set to the appropriate voltage Proper voltage setting depends ...

Page 102: ...ocessor fan is not spinning make sure the fan s cable is plugged onto the system board header 3 If fan is plugged in but is not spinning then replace the heatsink fan assembly 4 Contact an authorized reseller or service provider Power failure power supply is overloaded 1 Check that the voltage selector located on the rear of the power supply some models is set to the appropriate voltage Proper vol...

Page 103: ... Start click Explore and right click on a drive Select Properties then select the Tools tab Under Error checking click Check Now Drive not found identified Cause Solution Cable could be loose Check cable connections The system may not have automatically recognized a newly installed device See reconfiguration directions in the Solving Hardware Installation Problems on page 107 section If the system...

Page 104: ... Windows XP and Windows Vista will format any media card with a capacity greater than 32MB with the FAT32 format Most digital cameras use the FAT FAT16 FAT12 format and can not operate with a FAT32 formatted card Either format the media card in the digital camera or select FAT file system to format the media card in a computer with Windows XP or Windows Vista A write protected or locked error occu...

Page 105: ...a media card correctly Cause Solution The computer s software is used to safely eject the card Open My Computer Windows XP or Computer Windows Vista right click on the corresponding drive icon and select Eject Then pull the card out of the slot NOTE Never remove the card when the green LED is flashing After installing the media card reader and booting to Windows the reader and the inserted cards a...

Page 106: ...me from standby mode do not hold down the power button for more than four seconds Otherwise the computer will shut down and you will lose any unsaved data Monitor settings in the computer are not compatible with the monitor 1 In Windows XP Control Panel double click the Display icon and select the Settings tab In Windows Vista Control Panel under Appearance and Personalization select Adjust screen...

Page 107: ...tion properly when used with energy saver features Cause Solution Monitor without energy saver capabilities is being used with energy saver features enabled Disable monitor energy saver feature Dim characters Cause Solution The brightness and contrast controls are not set properly Adjust the monitor brightness and contrast controls Cables are not properly connected Check that the graphics cable is...

Page 108: ... Position or Vertical Position to adjust the horizontal or vertical position of the image No Connection Check Signal Cable displays on screen Cause Solution Monitor video cable is disconnected Connect the video cable between the monitor and computer CAUTION Ensure that the computer power is off while connecting the video cable Out of Range displays on screen Cause Solution Video resolution and ref...

Page 109: ... connection only Cause Solution Flat panel monitor s internal digital conversion circuits may be unable to correctly interpret the output synchronization of the graphics card 1 Select the monitor s Auto Adjustment option in the monitor s on screen display menu 2 Manually synchronize the Clock and Clock Phase on screen display functions Graphics card is not seated properly or is bad 1 Reseat the gr...

Page 110: ...e Solution Software volume control is turned down or muted Double click the Speaker icon on the taskbar then make sure that Mute is not selected and use the volume slider to adjust the volume The external speakers are not turned on Turn on the external speakers The audio device may be connected to the wrong jack Ensure that the device is connected to the correct jack on the computer The speakers s...

Page 111: ...n The hard disk may be full Before recording make sure there is enough free space on the hard disk You can also try recording the audio file in a compressed format Solving Printer Problems If you encounter printer problems see the documentation that came with the printer and the common causes and solutions listed in the following table Table C 7 Solving Printer Problems Printer will not print Caus...

Page 112: ...nstalled Install the correct printer driver for the application The cables may not be connected properly Reconnect all cables Printer memory may be overloaded Reset the printer by turning it off for one minute then turn it back on Printer is offline Cause Solution The printer may be out of paper Check the paper tray and refill it if it is empty Select online Table C 7 Solving Printer Problems cont...

Page 113: ... standby mode CAUTION When attempting to resume from standby mode do not hold down the power button for more than four seconds Otherwise the computer will shut down and you will lose any unsaved data Cursor will not move using the arrow keys on the keypad Cause Solution The Num Lock key may be on Press the Num Lock key The Num Lock light should not be on if you want to use the arrow keys The Num L...

Page 114: ...m standby mode do not hold down the power button for more than four seconds Otherwise the computer will shut down and you will lose any unsaved data Mouse will only move vertically horizontally or movement is jerky Cause Solution Mouse roller ball or the rotating encoder shafts that make contact with the ball are dirty Remove roller ball cover from the bottom of the mouse and clean the internal co...

Page 115: ...h of new external device is not turned on Turn off the computer turn on the external device then turn on the computer to integrate the device with the computer system When the system advised you of changes to the configuration you did not accept them Reboot the computer and follow the instructions for accepting the changes A plug and play board may not automatically configure when added if the def...

Page 116: ... NOTE DIMM2 must always be installed 3 Replace third party memory with HP memory 4 Replace the system board The computer emits two short beeps then one long beep followed by a three second pause Cause Solution Graphics card is not seated properly or is bad or system board is bad For systems with a graphics card 1 Reseat the graphics card Power on the system 2 Replace the graphics card 3 Replace th...

Page 117: ...trol Panel 2 Under Network and Internet select View network status and tasks 3 In the Tasks list select Manage network connections 4 Double click Local Area Connection 5 Click the Properties button 6 Click the Configure button 7 Click the Power Management tab then select the check box to Allow this device to wake the computer NOTE Wake on LAN is only supported from the S1 S3 and S4 states It is no...

Page 118: ...er end of the cable is securely attached to the correct device The cable is attached to the incorrect connector Ensure that the cable is attached to the correct connector There is a problem with the cable or a device at the other end of the cable Ensure that the cable and device at the other end are operating correctly The network controller is defective Contact an authorized service provider Diag...

Page 119: ...ot meet industry standard specifications Install a working industry standard NIC or change the boot sequence to boot from another source Cannot connect to network server when attempting Remote System Installation Cause Solution The network controller is not configured properly Verify Network Connectivity that a DHCP Server is present and that the Remote System Installation Server contains the NIC ...

Page 120: ... or speed grade for the system or the new memory module is not seated properly Replace module with the correct industry standard device for the computer On some models ECC and non ECC memory modules cannot be mixed Out of memory error Cause Solution Memory configuration may not be set up correctly Use the Device Manager to check memory configuration You have run out of memory to run the applicatio...

Page 121: ...e the optical drive boot priority in Boot Boot Device Priority CD ROM Group Boot Priority 2 Run the Computer Setup utility and change boot group sequence in Boot Boot Device Priority Drive not found identified Cause Solution Cable could be loose Check cable connections The system may not have automatically recognized a newly installed device See reconfiguration directions in the Solving Hardware I...

Page 122: ...Re insert the media with the label facing up The DVD ROM drive takes longer to start because it has to determine the type of media played such as audio or video Wait at least 30 seconds to let the DVD ROM drive determine the type of media being played If the disc still does not start read the other solutions listed for this topic CD or DVD disc is dirty Clean CD or DVD with a CD cleaning kit avail...

Page 123: ...he Advanced menu The device was not properly seated before power up Ensure the device is fully inserted into the USB port before applying power to the system System will not boot from USB flash drive Cause Solution Boot order is not correct 1 Run the Computer Setup utility and change the removable media boot priority in Boot Boot Device Priority 2 Run the Computer Setup utility and change boot gro...

Page 124: ...s AC power be sure one end is connected to the device and one end is connected to a live outlet The correct device driver is not installed 1 Install the correct driver for the device 2 You might need to reboot the computer The cable from the device to the computer does not work 1 If possible replace the cable 2 Restart the computer The device is not working 1 Replace the device 2 Restart the compu...

Page 125: ...cted the cable LED light on the front of the cable DSL modem will be on The CAT5 UTP cable is disconnected Connect the CAT5 UTP cable between the cable modem and the computers s RJ 45 connector If the connection is good the PC LED light on the front of the cable DSL modem will be on IP address is not configured properly Contact your ISP for the correct IP address Cookies are corrupted A cookie is ...

Page 126: ...On the General tab click Diagnostics 8 Click Query Modem A Success response indicates the modem is connected and working properly Windows Vista 1 Select Start Control Panel 2 Click on System and Maintenance 3 Click on System 4 In the Tasks list select Device Manager 5 Double click Modems 6 Double click Agere Systems PCI SV92PP Soft Modem 7 On the General tab click Diagnostics 8 Click Query Modem A...

Page 127: ...le C 17 Solving Software Problems Computer will not continue and no HP logo screen has appeared Cause Solution POST error has occurred See the Restore Kit or the Worldwide Limited Warranty for terms and conditions Computer will not continue after HP logo screen has appeared Cause Solution System files may be damaged Scan hard drive for errors Illegal Operation has Occurred error message is display...

Page 128: ... blink every 2 secs S1 Normal Suspend Mode Green 1 blink every 2 secs S3 Suspend to RAM Clear Off S4 Suspend to Disk if applicable Clear Off S5 Computer off Green Green when flashing ROM Boot block recovery with embedded video Red CPU Fan weak RPM 1000 or not turning Display Warning message and long beep for 5 secs and shut down CPU thermal shutdown weak CPU fan speed or not running Red 5 flashes ...

Page 129: ...wer cord can result in damage to the system Static electricity can damage the electronic components of the computer or optional equipment Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object 3 Remove the access panel 4 Locate the BIOS password header and jumper labeled PSWD NOTE The password jumper is light green so that...

Page 130: ...ectronic components of the computer or optional equipment Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object 3 Remove the access panel 4 Locate the header and jumper labeled CLEAR PW NOTE The password jumper is light green so that it can be easily identified For assistance locating the password jumper and other system ...

Page 131: ...ricity by briefly touching a grounded metal object See the Hardware Reference Guide for more information 3 Remove the access panel CAUTION Resetting CMOS will restore the computer to factory defaults and will erase any customized information including passwords asset numbers and special settings 4 Locate the header and jumper labeled CMOS NOTE Be sure you have disconnected the AC power cord from t...

Page 132: ... object 3 Remove the access panel CAUTION Resetting CMOS will restore the computer to factory defaults and will erase any customized information including passwords asset numbers and special settings 4 Locate the header and jumper labeled CLEAR CMOS NOTE Be sure you have disconnected the AC power cord from the wall outlet The CMOS will not clear if the power cord is connected NOTE The CMOS jumper ...

Page 133: ...u visit http www hp com NOTE If you take the computer to an authorized reseller dealer or service provider for service remember to provide the setup and power on passwords if they are set Refer to the number listed in the warranty or in the Support Telephone Numbers guide for technical assistance Contacting Customer Support 125 ...

Page 134: ... to 35 C 30 to 60 C Relative Humidity noncondensing Operating Nonoperating 38 7 C max wet bulb 10 90 5 95 10 90 5 95 Maximum Altitude unpressurized Operating Nonoperating 10 000 ft 30 000 ft 3048 m 9144 m NOTE Operating temperature is derated 1 0 C per 300 m 1000 ft to 3000 m 10 000 ft above sea level no direct sustained sunlight Maximum rate of change is 10 C Hr The upper limit may be limited by ...

Page 135: ...r 300W 85 EFF 67 0W or 210 38BTU hr or 53 016Kg cal hr For 230V 50Hz 250W PFC HV ATX 74 1 W or 252 829 BTU hr or 63 713Kg cal hr 300W PFC HV 76 1W or 259 635 BTU hr or 65 433Kg cal hr 300W Non PFC 80 0 or 272 960 BTU hr or 68 786Kg cal hr 300W 85 EFF 70 7W or 241 228 BTU hr or 60 790Kg cal hr Power Supply Operating Voltage Range Rated Voltage Range Rated Line Frequency 115V 90 132 VAC 100 127 VAC ...

Page 136: ... 3000 m 10 000 ft above sea level no direct sustained sunlight Maximum rate of change is 10 C Hr The upper limit may be limited by the type and number of options installed Heat Dissipation Maximum For 115V 60Mhz 250W PFC HV ATX 250W PFC TFX 300W PFC HV ATX 173 3W or 591 3 BTU hr 300W NPFC ATX 174 9W or 596 76 BTU hr 300W 85 EFF ATX 157 8W or 538 41 BTU hr 250W PFC HV TFX 173 9W or 593 35 BTU hr 25...

Page 137: ...W or 175 3768 BTU hr 250W PFC TFX 53 3W or 181 8596 BTU hr Power Supply Operating Voltage Range Rated Voltage Range Rated Line Frequency 115V 90 132 VAC 100 127 VAC 50 60 Hz 230V 180 264 VAC 200 240 VAC 50 60 Hz Power Output 300 W 300 W Rated Input Current maximum 1 8A 100 VAC 4A 200 VAC 1 This system utilizes a passive power factor corrected power supply The power factor correction is present in ...

Page 138: ...reparation 32 drive connectors 51 drives connecting cables 50 installing 50 locations 49 removal and replacement 49 DVI connector 5 6 E electrostatic discharge ESD preventing damage 25 error codes 88 ethernet BNC pin assignments 81 expansion card sockets 42 expansion slot cover removing 43 replacing 45 F F10 setup utility HP Pro 3005 3085 9 HP Pro 3015 16 fan power supply 29 removal and replacemen...

Page 139: ...and replacement 65 preparation for disassembly 32 printer problems 103 problems audio 102 CD ROM or DVD 113 flash drive 115 front panel 116 general 91 hard drive 95 hardware installation 89 Internet access 117 keyboard 105 Media Card Reader 96 memory 112 monitor 98 mouse 105 network 109 power 94 printer 103 software 119 processor removal and replacement 68 R rear center channel audio connector 6 r...

Page 140: ...cifications computer 126 memory 36 static electricity 24 subwoofer audio connector 6 system board removal and replacement 71 SATA connectors 22 system board drive connections 51 T tamper proof screws tool 30 temperature control 27 tools servicing 29 Torx T15 screwdriver 29 U USB pin assignments 81 USB ports front panel 3 rear panel 5 6 V ventilation proper 27 W Wake on LAN feature 109 132 Index ...

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