Table A-3
Solving Diskette Problems (continued)
Diskette drive cannot write to a diskette.
Cause
Solution
Not enough space is left on the diskette.
1.
Use another diskette.
2.
Delete unneeded files from diskette.
Diskette is damaged.
Replace the damaged disk.
Cannot format diskette.
Cause
Solution
Invalid media reported.
When formatting a disk in MS-DOS, you may need to specify
diskette capacity. For example, to format a 1.44-MB diskette,
type the following command at the MS-DOS prompt:
FORMAT A: /F:1440
Disk may be write-protected.
Open the locking device on the diskette.
Legacy diskette writes are disabled in Computer Setup.
Enter Computer Setup and enable
Legacy Diskette Write
in
Storage
>
Storage Options
.
A problem has occurred with a disk transaction.
Cause
Solution
The directory structure is bad, or there is a problem with a
file.
In Microsoft Windows XP, right-click
Start
, click
Explore
,
and select a drive. Select
File
>
Properties
>
Tools
. Under
Error-checking
, click
Check Now
.
In Microsoft Windows Vista or Windows 7, right-click
Start
,
click
Explore
, and right-click on a drive. Select
Properties
then select the
Tools
tab. Under
Error-checking
click
Check Now
.
Diskette drive cannot read a diskette.
Cause
Solution
You are using the wrong diskette type for the drive type.
Check the type of drive that you are using and use the
correct diskette type.
You are reading the wrong drive.
Check the drive letter in the path statement.
Diskette is damaged.
Replace the diskette with a new one.
80
Appendix A Troubleshooting Without Diagnostics
