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HP Pavilion t268d, Quick Start Manual

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HP Pavilion t268d Quick Start Manual Download Page 115

 

 

Quick Start Guide 

87 

 
Filename: ma3rbqsK.doc      Title: HP-Print2k.dot 
Template: HP-Print2K.dot      Author: JimL      Last Saved By: JimL 
Revision #: 41      Page: 87 of 148      Printed: 04/15/03 05:07 PM 

Help

Troubleshooting 

For help on general and miscellaneous problems, which you may be experiencing with the PC, refer to 
the following pages for possible solutions. Look up the description of the problem, and try the solution 
listed. For more detailed information, press the Help button on your keyboard, or click 

Start

 on the 

taskbar, and select 

Help and Support

. 

Problem Solution 

■ 

When you press the On button on the front of the PC, the following events should 
happen: 

1 

The keyboard indicator lights flash. 

2 

The light next to the diskette drive flashes. 

3 

The hard disk spins or the diskette drive makes a noise. 

4 

The PC makes one beep indicating it is operating properly. 

My PC won’t turn on 
at all. 

 

Warning: 

Your system is provided with a voltage select switch for use in 

a 115 or 230 VAC power system. The voltage select switch has been pre-
set to the correct voltage setting for use in the particular country/region 
where it was initially sold. Changing the voltage select switch to the 
incorrect position can damage your PC and void any implied warranty. 

 

Resolving Problems 

 

Summary of Contents for Pavilion t268d

Page 1: ...Quick Start Guide ...

Page 2: ...re reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of HP Hewlett Packard Company P O Box 4010 Cupertino CA 95015 4010 USA 2000 2003 Hewlett Packard Development Company L P All rights reserved Hewlett Packard is a registered trademark of Hewlett Packard Company in the United States of America and other countries reg...

Page 3: ...C 11 Introducing the Basics 11 Windows operating system 11 Start menu 11 Organise your All Program list 12 Help and Support 13 Using the Mouse 13 The scroll feature 14 To use the autoscroll feature 15 To use the panning feature 15 Switching mouse button functions 15 Changing the mouse pointer speed 16 Using the Keyboard 16 Introduction 16 Keyboard features 17 Buttons 25 Button configuration 29 Usi...

Page 4: ...d Hibernation Mode 41 Standby mode 41 Hibernation mode 43 Automatic standby or hibernation mode 44 Setting Up and Using the Internet 45 Introducing the Internet 45 What is the Internet 45 What is an ISP 46 What is the World Wide Web 46 What is a URL 46 What is an e mail address 47 How do I search the Internet 47 Setting Up the Modem 49 Upgrading to V 92 51 Setting Up the Network Interface 51 Setti...

Page 5: ...laying a DVD 75 Viewing Help information 76 Understanding DVD terminology 76 Using the WinDVD control panel 76 Using country region codes 77 Creating a DVD by Using the DVD RW R Drive 78 Using the Combo Drive 79 Playing Video CDs 80 Playing dual language Video CDs 80 Using HP Pavilion PC Tools 82 Getting Updates from HP for the PC 83 Informing You of Changes 83 Using Updates from HP Messages 83 To...

Page 6: ...sponding 106 System Recovery Using Recovery discs 106 Starting System Recovery using recovery discs 107 Freeing Up Space on Your Hard Disk Drive 109 To display hard disk space 110 Increasing available hard disk space 111 Uninstalling programs 111 Removing desktop icons 111 Using the Disk Cleanup utility 112 Reinstalling programs 112 Index 113 ...

Page 7: ...view of some of the added software features and tools available on your HP Pavilion The rest of this Quick Start Guide gives you information on how to use your computer With this guide you can use your computer with confidence Note The screens on your computer may not match the screens pictured on these pages Start Here ...

Page 8: ... Start Guide Warranty and Support Guide containing support warranty license regulatory and safety information Upgrading and Servicing the PC guide select models installed on PC or in print Read first addenda or other documents if applicable Creating DVDs and CDs guide select models Microsoft Windows XP guide My HP Pavilion home PC brochure select models ...

Page 9: ...elect models B CD ROM or CD RW drive C DVD ROM or DVD RW R drive D Diskette floppy drive E 6 In 1 memory card reader select models F FireWire IEEE 1394 G USB 2 0 two shown H Audio Line In I Microphone K On button indicator M Hard disk activity indicator N Door opened to show connectors A C D K B PC Front N M N A C B D E K M I H F G G F ...

Page 10: ... you to place a device and thread the USB or FireWire IEEE 1394 data cable and the power cord for the device underneath the top cover to the connectors at the back of the PC To store CDs open the top cover figure A and gently lift the two sections to form the spindle figure B You can store 10 CDs DVDs Your PC may look different from the one shown here Component connector location type and number v...

Page 11: ...the cables through the cable tunnel opening at the back of the bay figure D Connect data and power cables to the peripheral device and place the peripheral in the bay 3 Connect the data cable to the USB or FireWire IEEE 1394 connector on the back of the PC Plug the power cord into a power outlet Your PC may look different from the one shown here Component connector location type and number vary by...

Page 12: ...ead the data and power cables for the device through the cable tunnel opening at the back of the bay Place the cables in the tab opening and replace the bay cover Close the cover 4 Connect the cables to the device and place it on the top of the chassis figure G At the back of the PC connect the data cable to the USB or FireWire IEEE 1394 connector on the back of the PC Plug the power cord into a p...

Page 13: ...e or install any software programs that came on CDs or DVDs included in the computer box select models only Your computer may look different from the one shown here Component connector location type and number vary by model PC Back SERIAL SERIAL ETHERNET IN OUT PS 2 keyboard PS 2 mouse Serial Parallel Audio Out Audio In Microphone USB 2 0 Joystick Ethernet Monitor TV out Telephone Modem Speaker ou...

Page 14: ...rnal devices are Plug and Play Plug and Play describes the ability to add or remove components without any special procedures such as resetting jumpers and testing for conflicts When you add a Plug and Play peripheral the PC recognizes it and obtains the best driver for the device Printer parallel Monitor Symbol Description Audio Line Out powered speakers Audio Line In Joystick MIDI FireWire IEEE ...

Page 15: ...e using your components you may need to install the software that came with the component HP Products Work Better Together HP computers include pre loaded software for select HP All In One camera scanner and printer peripheral products Pre loaded software simplifies and speeds product setup for HP peripherals Simply connect the HP peripheral product turn it on and your HP PC automatically configur...

Page 16: ... the one shown here External components shown in the following figure are not included with the PC Front connector location type and number vary by model Note Before using your components you may need to install the software that came with the component ...

Page 17: ...Start Here Register with HP Register your HP Pavilion home PC with Hewlett Packard so HP can assist you with your technical support needs select models only ...

Page 18: ...ect models for a simple step by step wizard to guide you through setup for the Internet and e mail For information about modem setup the Internet and e mail see the related sections inside this guide You can also find helpful information by clicking Start Help and Support and then My HP Pavilion PC select models only ...

Page 19: ... has shortcut icons that make it easy to find the things you need Click the icon to find out more information about that program Easy Internet Sign up select models Note The screen on your computer may not match the screen pictured here Start button Taskbar System tray ...

Page 20: ...k at the following pages to learn about important software programs and tools available to you Choose All Programs and then choose Hewlett Packard to find HP specific software select models only All Programs Help and Support Start button Note The screen on your PC may not match the screen pictured here ...

Page 21: ...Start Here Help and Support Click Start and then Help and Support to learn about your PC and get your questions answered Help and support news HP Pavilion information and support select models ...

Page 22: ...My HP Pavilion PC Learn how to use your HP Pavilion home PC Click Start Help and Support and then My HP Pavilion PC for detailed instructions and information about your PC select models only ...

Page 23: ... PC may not match the screen pictured here Click Start and then choose All Programs to find the software programs on your PC Choose Hewlett Packard and then choose HP Pavilion PC Tools to find HP drivers and the HP Tour Guide select models only All Programs HP Pavilion PC Tools ...

Page 24: ...ll Programs Hewlett Packard choose hp pavilion pc tools and then click hp tour guide select models only Or Click the icon on the desktop select models Let the HP Tour Guide show you the desktop and the basics of the Internet and e mail ...

Page 25: ... See the Warranty and Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage for license information and for support telephone numbers and addresses The Warranty and Support Guide contains operating specifications for the PC along with regulatory and safety information ...

Page 26: ...elpful information from HP online http www hp com This main Web site has the latest information about your HP Pavilion home PC and all your HP products Receive technical support download software updates and find out about HP s home and business services http www hp com cposupport Use this worldwide Web site for all your technical support needs ...

Page 27: ...oft Windows XP operating system refer to Help and Support for onscreen help and troubleshooting click Start and then Help and Support The Microsoft Windows XP guide included with the computer documentation Microsoft Windows XP Operating System ...

Page 28: ...System recovery using recovery discs has two options Standard Recovery This option recovers factory shipped programs drivers and the operating system without affecting data files Full System Recovery This recovery erases hard disk drive data reformats the drive creates a new disk partition and then installs the operating system You must reinstall any software that was not installed on the computer...

Page 29: ...grounded wall outlet to avoid the risk of electrical shock Warning To reduce the possibility of an electric shock from the telephone network plug your PC into the AC outlet before connecting it to the telephone line Also disconnect the telephone line before unplugging your PC from the AC power outlet Warning Your system is provided with a voltage select switch for use in a 115 or 230 VAC power sys...

Page 30: ... To prevent damage to the power supply have a qualified person repair or replace it All other components are user serviceable Warning Electrostatic discharge ESD can damage disk drives add in cards and other components If an ESD station is not available wear a wrist strap attached to a metal part of the PC Place cards on a conductive foam pad or inside the card wrapper if possible but never on the...

Page 31: ...ine so that you can connect the modem for Internet access In this Quick Start Guide learn how to Turn the PC on and off Set up an Internet account and connect to the Internet Adjust the speaker volume Insert and remove a CD disc Use the CD ROM DVD ROM CD RW or DVD RW R drive to play music watch movies or record information Use HP Pavilion PC Tools select models only Save power with standby and hib...

Page 32: ... Tools on page 82 Note The Upgrading and Servicing the PC guide requires you to turn off the PC and disconnect it from any Internet and network connections and from power If the guide is installed on your PC print it for future reference You can find online guides and information for your PC 1 Type the Support Web address from your Warranty and Support Guide into your browser address box and press...

Page 33: ... DVDs included in the PC box select models only Note Some programs are preinstalled on the PC Before installing a program check to see if it is already installed on your system Add any printer scanner camera or other peripheral equipment you have for your system Many peripherals external devices memory and add in cards are Plug and Play Note When you add or remove a Plug and Play peripheral the PC...

Page 34: ...h you purchased the PC If you move please check the voltage requirements before plugging your PC into an AC power outlet Your PC may look different from the ones shown here On button When you first turn on the PC a series of startup windows appears For some models click a language option and then click OK Confirm your selection by clicking Yes Wait up to 30 minutes while the PC makes preparations ...

Page 35: ...Making Recovery CDs or DVD In the unlikely event that there is damage to the hard disk drive or it needs replacing you must use recovery CDs DVDs to reinstall the operating system and factory installed software Make the recovery CDs DVDs for your PC now before a need occurs refer to Using HP PC Recovery CD DVD Creator on page 100 This program assembles the necessary files and writes the informatio...

Page 36: ...rer It is recommended that you back up files and defragment your hard disk drive at least monthly If you use your PC a great deal you may want to perform theses tasks more frequently If a software program or the operating system gets damaged reinstall the software Refer to Using Application Recovery and System Recovery on page 95 for details When your PC has software problems it s possible that a ...

Page 37: ...Safety Comfort Guide Find important safety and ergonomic information on the Internet type http www hp com ergo into your Web browser address box and then press Enter on the keyboard Warning To reduce the risk of serious injury read the Safety Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical sa...

Page 38: ......

Page 39: ... display Start menu Click the Start button and Select programs or documents Open the Help and Support Center Start a search Run a program Open the Control Panel to view or change settings The Start menu also displays the buttons Log Off and Turn Off Computer Click the Log Off button to end your current PC session and to switch between users Click the Turn Off Computer button to turn off the PC or ...

Page 40: ...1 Right click the item 2 Select Rename 3 Type the new name click OK and then click Yes To move an item by using the drag and drop technique 1 Right click the item and hold down the mouse button 2 Move the mouse pointer to where you want the item and then release the mouse button If you are having problems dropping the item into a folder drag it to your desktop and then to the folder To copy an ite...

Page 41: ...troubleshooting tools to assist you Using the Mouse Your PC includes a plain or a scrolling mouse The mouse uses a roller ball or optics a light to sense movement and cause the cursor pointer on the screen to move Note Use the mouse on a flat surface The optical mouse cannot work on a glass translucent or reflective surface A wireless mouse functions the same way as other mouse types do except it ...

Page 42: ... 16 Use the centre wheel button to scroll or select items on the screen Scroll through a document without having to click the scroll bar on the screen Use the autoscroll feature to have the document scroll automatically Skim through a document The scroll feature Click the left mouse button to place the cursor in the document To scroll toward the beginning of a document roll the mouse wheel button ...

Page 43: ... and hold down the wheel button 2 Slowly move the mouse in the direction you want to pan The farther you move the pointer from the starting point the faster the document pans 3 To stop panning release the wheel button Switching mouse button functions To switch the functions of the right and left mouse buttons 1 Click the Start button 2 Click Control Panel 3 Click Printers and Other Hardware if it ...

Page 44: ...he slider to adjust the Pointer Speed 7 Click Apply and then click OK Using the Keyboard Introduction The keyboard has an arrangement of standard keys indicators and special buttons The illustrations show the location of the keys and buttons The number and location of items on your keyboard may vary from the illustrations A wireless keyboard functions the same way as other keyboard types do except...

Page 45: ...res The keyboard for your PC may look like one of the following four layouts Note Your keyboard may not have all the features listed This keyboard enables you to Adjust speaker volume Place the PC into standby to save power ...

Page 46: ...Connect to the Internet if you have an established Internet account Customise the buttons to open programs and connect to Internet Web sites Search for information on the Internet Find a file or program on the hard drive Start and stop playing a CD or DVD skip to the previous or next track and eject the disc tray top drive only Print ...

Page 47: ...nto standby to save power Search for information on the Internet Get support information Customise the buttons to open programs and connect to Internet Web sites Connect to the Internet if you have an established Internet account Find a file or program on the hard drive ...

Page 48: ...nt Customise the buttons to open programs and connect to Internet Web sites Search for information on the Internet Get support information Place the PC into standby to save power Find a file or program on the hard drive Start pause and stop playing a CD or DVD skip to the previous or next track record and eject the disc tray for two drives ...

Page 49: ...n keys l l The function keys are the F1 through F12 keys located above the main keys Pressing F1 displays a Help window for the software program being used Pressing F3 displays a search window F1 and F3 are available at all times Other function key operations may depend on what software program you are using ...

Page 50: ...ollowing Insert Home Page Up Delete End and Page Down Arrow keys l l The arrow keys are controls for up down right and left You can use these keys instead of the mouse to move the cursor for navigation in a Web site in a document or in a game ...

Page 51: ... numeric keys are directional keys used during games or to move the cursor Press the Num Lock key to lock and unlock the numeric key functions Keyboard indicators Each keyboard indicator is an LED labelled with the name or icon for its status Icon Name Description Num Lock Numeric keys are locked as numbers keys and arithmetic functions Caps Lock Alphanumeric keys are locked to uppercase Scroll Lo...

Page 52: ... only are at the top of the keyboard Some models have some of these special buttons on the left side of the main keys These buttons operate a CD or DVD player connect you to the Internet or provide quick access to specific functions See Buttons on page 25 ...

Page 53: ...asics Buttons The top of the keyboard has a number of special buttons select models only l l E H P S R M N K B A C hp T V W D F G Note The number location and labelling of buttons vary by keyboard model ...

Page 54: ...ke 10 30 seconds before screen reappears B user User Switches between the PC users C hp HP Links to HP Web site D Help Opens the Help and Support Center E photo HP Picture Toolkit Or My Photo Center Or Picture It Opens an imaging software program Can be reconfigured F music Music Starts MusicMatch Jukebox or Windows Media Player Can be reconfigured G video Video Opens video software program ...

Page 55: ...Basics Figure Key Icon Feature Description H Shopping K Sports M Finance N Connect P Search R Chat S E Mail Goes to popular Web sites Can be reconfigured to open any site or software program ...

Page 56: ...Down buttons Volume knob Increases speaker volume when turned clockwise and decreases volume when turned anticlockwise It can be turned indefinitely even after maximum sound has been reached Volume Up and Down buttons Press the Volume Up button to increase volume and the Volume Down button to decrease volume W Mute Turns speaker sound on and off The Internet buttons work only if you have establish...

Page 57: ...ect to favourite Web sites 1 Click Start on the taskbar 2 Choose Control Panel 3 Click Printers and Other Hardware if it is present 4 Double click Keyboard 5 In the Keyboard Properties window that appears click the Buttons tab 6 Double click the button you want to change The button configuration window opens 7 Choose the button capability from the drop down list Enter the Display label and the Add...

Page 58: ...ears by pressing Alt F5 Each time you press the Alt F5 key combination the PC display appears on the next device If Alt F5 does not work restart the PC and try again Modifying monitor display properties 1 Click the Start button 2 Click Control Panel 3 Click Appearance and Themes if it is present 4 Double click Change the screen resolution 5 On the Settings tab adjust the screen resolution Moving t...

Page 59: ...has multi channel audio speakers capacity select models only you can connect 4 channels for 4 speakers output or 6 channels for 5 1 speakers output Refer to Using multi channel audio speakers on page 31 For information on adjusting the sound level refer to Adjusting speaker volume on page 34 Using multi channel audio speakers If your PC has multi channel speakers capability select models only you ...

Page 60: ...multi channel audio output refer to the next procedure To configure multi channel audio output for speakers configuration 1 Click Start on the taskbar 2 Choose All Programs 3 Click Multi channel Sound Manager and then click Multi channel Sound Manager again The Multi channel Audio Configuration window opens Note If you do not see the Speaker Configuration tab your PC does not have the multi channe...

Page 61: ...ers Click the Test button and the WinDVD control panel shows the speaker number being used Click Stop 5 Click OK Note If you want to play a stereo DVD repeat these steps 1 through 5 and change the audio properties for WinDVD to match the DVD output To use the microphone with multi channel audio The multi channel speaker system connects to the PC using the Microphone Audio Line In and Audio Line Ou...

Page 62: ...ox Click Apply and then click OK The Volume icon appears in the taskbar Note Some applications may result in low volume even when the volume knob is turned to its maximum position If this is the case double click the Volume icon on the taskbar and increase the Volume settings The two ways to use the Volume icon are 1 Click the Volume icon on the taskbar 2 Adjust the volume 3 When you are satisfied...

Page 63: ... Double click the Volume icon on the taskbar The Volume Control settings window opens Note If you do not see this Volume icon click Start Control Panel Sounds Speech and Audio Devices if it is present and then double click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window On Volume tab place a tick in the Place volume icon in the taskbar tick box Click Apply and then ...

Page 64: ...he Volume Control window select Options and click Properties 3 In Adjust volume for click Recording 4 In Show the following volume controls place a tick in the Microphone tick box 5 Click OK 6 Adjust the volume of Microphone Balance Note If the volume is now acceptable proceed directly to step 10 7 To make finer adjustments to the sound click the Advanced button and then select the Microphone Mic ...

Page 65: ...able depends on your TV If your TV has an S Video socket you need an S Video cable If your TV has a composite video socket you need a composite video cable and depending on the sockets on the back of your computer an S Video adapter cable Connecting to a TV set To connect a TV to the PC 1 Turn off the PC 2 Connect the TV cable using one of the following arrangements depending on the connection soc...

Page 66: ...e to the Video In socket on the TV and to an S Video adapter cable Connect the S Video adapter cable to the S Video socket on the back of the PC Composite Video Cable S Video Adapter Cable Back of PC Note The S Video adapter cable is only needed if there is no composite video socket on the back of the PC 3 Connect audio cable To have sound come from your TV and not from your PC plug an audio cable...

Page 67: ...esktop appears right click an empty area of the desktop 5 Click Properties 6 Click the Settings tab 7 Click the Advanced button 8 Click the nView tab if available and under nView Display Mode select Clone to view the computer image on your PC monitor and TV simultaneously Important You can view the PC image on just the TV Under nView Display Mode select Standard Dualview click the Device Settings ...

Page 68: ...e following With Standard Dualview selected under nView Display Mode click the Device Settings button choose Select Output Device and then select the Analog Display option 6 Click the OK button and then click OK again 7 When the PC image appears on the monitor screen click Yes to keep the setting You have 15 seconds to accept this new setting before it reverts to the previous setting Disconnecting...

Page 69: ...de Putting the PC into Standby and Hibernation Mode As an alternative to shutting down the PC you can put the PC in standby mode To conserve power you can automatically put the PC into standby and then hibernation by setting the power management timers Standby mode When the PC is in standby mode it goes into a low power state and the monitor is blank as if it s turned off The next time you use the...

Page 70: ...e the PC again press a key on the keyboard or press the Standby button The screen display reappears just as you left it Another way to manually put the PC into standby is to 1 Click Start on the taskbar 2 Click Turn Off Computer 3 Click Stand By If the PC does not work properly when you wake it from standby reset the PC Press and hold the On button on the front of the PC for approximately 5 second...

Page 71: ...art on the taskbar 2 Click Turn Off Computer 3 Press and hold down the Shift key on the keyboard and click Hibernate Note If Hibernate is not present you first need to set up your PC for hibernation refer to steps 1 through 6 of Automatic standby or hibernation mode on page 44 4 When you want to use the PC again after hibernation press the On button on the front of the PC If the PC does not work p...

Page 72: ...ing the tick box so that a tick appears in it 6 If you changed the Enable hibernation tick box click Apply 7 Click the Power Schemes tab to set the timers for standby and or hibernation In the Power Schemes box select a power scheme from the drop down list Choose the timers To turn on auto standby for the PC click a time such as After 20 mins in the System standby list To set the timer for auto hi...

Page 73: ... modem software not available in all models LAN local area network card select models only Special keyboard buttons to access the Internet select models only Introducing the Internet What is the Internet The Internet is a group of computers that communicate with each other through telephone lines digital service or cable lines Each Internet computer is independent and its operators choose which fi...

Page 74: ... access to the Internet You use a Web browser program to search find and display Web site information Some ISPs allow you to use the browser program of your choice Some ISPs provide their own browser What is the World Wide Web The World Wide Web WWW also called the Web is a public part of the Internet used by individuals companies governments and organisations These individuals and groups have cre...

Page 75: ...mail E mail addresses have the form name domain_name The domain name is usually the name of the ISP or organisation and includes an extension identifying the kind of organisation the ISP is For example if your name is Jane Jones and XYZ is your ISP your e mail address might be JaneJones xyz com with the extension com indicating that XYZ is a business For information on using e mail see Sending and...

Page 76: ...lick Search the Internet You may have to scroll down in the list to see this option 4 Type a word or question into the Search box 5 Click Search The PC connects to the Internet if needed performs the search and displays the results Click a link in the results list to display the Web page There are also Web sites specifically created for searching the Internet These are called search engines Search...

Page 77: ...l and faxes using telephone dial up you must connect your telephone service line to the modem which is inside the PC The setup poster shows you how to plug in a modem telephone cable to the PC modem connector and the telephone wall socket To identify the modem connector look at the back panel of the PC The modem looks similar to one of the following illustrations Note Your PC may have only one mod...

Page 78: ... 2 Plug the other end of the cable into the telephone socket on the wall Modem cable Telephone not provided Telephone cable not provided Telephone select models only Wall socket Modem connector Back of PC You can also connect a telephone to the other connector on the modem optional By connecting a telephone to the modem you can make regular voice telephone calls when you are not using the modem ev...

Page 79: ...to use any of the V 92 features Also to use the Modem on Hold MOH feature you must subscribe to call waiting or other call management services from your telephone service company Setting Up the Network Interface The network interface may be called a network interface card or NIC provides a high performance connection to an Ethernet 10BaseT or Fast Ethernet 100BaseT network After this interface is ...

Page 80: ...0BaseT or a 100BaseT port on the network hub Note The hub is a device to which all PCs on the network are connected 3 With the PC turned on check the lights on the network interface port ACTIVITY Lit yellow during network data transfer activity LINK Lit green with valid network connection Setting Up Your Internet Account Before you can connect to the Internet you need to sign up with an Internet S...

Page 81: ...ternet Sign up icon on the desktop Or Click Start on the taskbar Choose All Programs Choose Online Services Click Easy Internet Sign up 3 Follow the onscreen instructions Connecting to the Internet A Web browser program searches for findsand displays Web site information How you access and explore the Internet depends on whether you are using an ISP that provides the browser or an ISP that allows ...

Page 82: ... displays the designated home Web page You can go to a particular Web site by entering the address such as http www hp com in the Address box in the Web browser and pressing Enter on your keyboard Or you can use the browser Search tool to search for references to a specific word or phrase on the Web Visiting the Hewlett Packard Web Site The Hewlett Packard Web site is dedicated to HP Pavilion home...

Page 83: ... Drivers Download software and driver updates Support Receive technical support and detailed product information such as hardware warranties specifications and instruction manuals To go directly to the support Web page for your PC model and find online manuals for it see Viewing online manuals on page 56 Buy Buy products supplies and accessories online for your home home office or business At this...

Page 84: ... go directly to a support Web page English only for your HP Pavilion model and find online manuals in your language use the following steps 1 Establish a connection to the Internet 2 Type http www hp com cposupport into your Web browser Address box and press the Enter key on your keyboard 3 In the Quick Find box type your product name and number and then press the Enter key on your keyboard For ex...

Page 85: ...nstead of Outlook Express For details on using Microsoft Outlook open the Outlook program and access Help Before you can send and receive e mail you need An account with an Internet Service Provider ISP Microsoft Internet Explorer included with your HP Pavilion or other browser program usually provided by an ISP A telephone dial up modem connection or a LAN cable modem or DSL connection from your ...

Page 86: ...ter you sign up with an ISP and connect your modem you can run Outlook Express from the Start menu The first time you start Outlook Express the Internet Connection Wizard window opens if you are not already connected to the Internet You will need to provide connection information such as an account name password and the names of an incoming and an outgoing mail server to use Outlook Express If you...

Page 87: ...n or select from an address book the address of each recipient 4 Type the message title in the Subject box 5 Type your message in the New Message window 6 Click the Send button on the toolbar when you re finished 7 If necessary click the Send Recv tool on the toolbar to send any messages stored in the Outbox Note When you compose a message without being connected to the Internet the message is sto...

Page 88: ...k the Inbox folder to view the list of incoming messages Messages not yet read appear in bold on the screen Note The messages stay in your Inbox until you delete them or move them to another folder 4 Click a message once to view it or double click the message to expand it and read it in its own window For more information about using Outlook Express go to the Help menu within the program ...

Page 89: ...D discs DVD ROM drive which can read CD and DVD discs DVD RW R drive which can read and write CD and DVD discs Combination drive which combines the functions of two drives into one Either a DVD RW R drive and a CD RW drive or a DVD ROM drive and a CD RW drive Note There are two types of DVD discs DVD R RW and DVD R RW DVD R and DVD RW discs do not work in the DVD RW R drive Most optical drives can...

Page 90: ...ble on the front of the PC or located inside the front cover of the PC The card reader has two or four horizontal card slots that accept six types of memory cards and the IBM Microdrive disk drive Card 4 slot Reader 2 slot Reader CompactFlash type I media Lower left slot Upper slot CompactFlash type II media Lower left slot Upper slot IBM Microdrive disk drive Lower left slot Upper slot Secure Dig...

Page 91: ...actFlash and Microdrive are keyed and cannot be inserted incorrectly Insert the receptacle edge holes of this media into the slot For the two slot reader the Secure Digital SD card the MultiMediaCard MMC and the Memory Stick MS card must be inserted upside down gold connector fingers face up Note the direction of the notched corner on the media 1 Insert the media into the card slot until it stops ...

Page 92: ...pe I media Receptacle edge holes C lower left CompactFlash type II media Receptacle edge holes C lower left IBM Microdrive disk drive Receptacle edge holes C lower left Secure Digital SD Memory Card Face up D upper right MultiMediaCard MMC Face up D upper right Memory Stick MS Memory Card Face up E lower right SmartMedia SM Memory Card Face up B upper left ...

Page 93: ...edia Receptacle edge holes F upper IBM Microdrive disk drive Receptacle edge holes F upper Secure Digital SD Memory Card Upside down gold connector fingers up G lower MultiMediaCard MMC Upside down gold connector fingers up G lower Memory Stick MS Memory Card Upside down gold connector fingers up G lower SmartMedia SM Memory Card Face up G lower ...

Page 94: ...here Eject button Door lower for 6 In 1 and diskette drive Drive door pull for optional drives Eject button 1 Press the Eject button near the drive to eject the disc tray Note On some PCs the media drive is located behind a door on the front of the PC 2 Remove the CD DVD from its case holding on to the disc edges only ...

Page 95: ...er that controls the drive Note You can close the top drive tray or top two drive trays by pressing the media control open close button or the Eject buttons on the keyboard if your keyboard has them Removing a CD or DVD Note You cannot remove a CD or DVD when the PC is off 1 Open the disc tray by pressing the Eject button 2 Holding on to the disc edges only lift the CD or DVD out of the tray 3 Pla...

Page 96: ...ect models or Windows Media Player This software lets you play music CDs Using MusicMatch Jukebox This software lets you play music CDs record digital music files create music CDs on your CD RW drive organise your digital music into libraries and listen to music over the Internet If you are connected to the Internet when playing a music CD MusicMatch Jukebox searches a CD database on the Internet ...

Page 97: ... lookup If you don t want to connect to the Internet click Quit 3 To control the CD in the drive click the buttons in the MusicMatch Jukebox window To play a particular song double click its song title or track number in the Playlist You can also control the CD using the media control buttons if your keyboard has them For more information on this software refer to the online Help Click the Help me...

Page 98: ...e click its song title or track number in the Playlist You can also control the CD using the media control buttons if your keyboard has them When you click the Media Guide or the Radio Tuner features Windows Media Player connects to the Internet and obtains information about the CD selections or streaming radio stations For more information on this software refer to the online Help within the Wind...

Page 99: ...kup data files Jewel case inserts and labels Label the contents of a CD labels are sold separately Use a CD R if you are going to play the disc in a CD player CD ROM DVD ROM or DVD RW R drive CD R discs are compatible with more players than are CD RW discs Creating a CD by Using RecordNow To open the RecordNow program 1 Click Start on the taskbar 2 Choose All Programs Choose CD DVD Recorder if it ...

Page 100: ...ase a recorded CD RW disc insert the disc open RecordNow and then click the Erase button CD R discs cannot be erased Note CD R discs play in most home and car stereos CD RW discs play only in some stereos 1 Open RecordNow 2 Click Make a Music Disc 3 Select one of these options Make a Music Disc from Audio Files Create a music disc from MP3 WMA or WAV files on your hard drive Continue with step 5 M...

Page 101: ...nish recording your music CD 5 To copy audio or MP3 files from your hard drive a Insert a blank CD R or CD RW disc and then click Next b Select files from the Music on System window or click the Browse button to locate the files you want to copy select them and then click the Add button c Select a file and then click the Remove button if you want to delete it from the files to be copied to the dis...

Page 102: ... to continue Or If you are erasing a rewriteable disc click Erase 4 Click the Add Files and Folders button to locate the files you want to record Select a file and then click the Add button Repeat this step until all files are selected 5 Click the Next button when you have finished adding files 6 Click OK to begin recording your files to disc 7 Click Done You can add new data files to a CD R or CD...

Page 103: ...he disc to determine which side A versus B or Standard versus Widescreen to play Place the disc in the tray with the label face up for the side you want to play 2 Close the disc tray by gently pushing the tray into the PC The movie plays in its own resizable window and the WinDVD control panel appears Or If the program does not automatically open click Start choose All Programs choose Video if it ...

Page 104: ...tand the DVD controls you should be familiar with DVD terminology Each DVD can hold one or more titles Most full length movies have only one title on the DVD but some DVDs include several short movies with each movie being a separate title Each title is divided into multiple chapters A chapter is a particular segment or scene in the movie When watching a DVD movie you have the ability to jump to t...

Page 105: ...to make it full screen Using country region codes DVDs sometimes come with country region codes imprinted as part of the disc data These codes prevent DVD movies from being played in countries regions of the world that are different from where they were sold You can play DVDs from other countries regions only five times before the country region code locks and becomes permanent Once the code locks...

Page 106: ... sets the current country region of your DVD ROM player to 1 If you later play a DVD that is coded for a different country region WinDVD asks if you want to set this as the current country region Warning You can change the country region code only five times before the setting becomes permanent When the country region code locks if you need help contact HP Support Creating a DVD by Using the DVD R...

Page 107: ...o drive the PC automatically detects the type of disc If you insert a software program CD it is available for use If you insert a music CD a window opens for the program that plays CDs See Playing Music CDs on page 68 If you insert a DVD movie the Video window and WinDVD control panel open See Playing DVD Movies on page 74 If you insert a blank CD R or CD RW use RecordNow to copy audio or data fil...

Page 108: ... InterVideo WinDVD Player program is included only with PC models that have a DVD drive Playing dual language Video CDs If you have a dual language Video CD you must select the language you want to hear or both languages play at the same time The sound of one language comes from the left channel speaker and the other language comes from the right channel You select the language by adjusting the ba...

Page 109: ... Volume Control window After playing the Video CD to hear sound from both speakers again double click the Volume icon on the taskbar and then move the Balance slider bar back to the centre To select a language in Windows Media Player 1 Insert the Video CD into your CD or DVD drive 2 Click Start choose All Programs choose Video if it is present and then click Windows Media Player The Windows Media ...

Page 110: ...ack to the centre Using HP Pavilion PC Tools The HP Pavilion PC Tools folder select models only in the All Programs Hewlett Packard menu contains special utilities for HP Pavilion owners For example you ll find a utility for displaying system information This folder also contains the HP Tour Guide and any onscreen guides included with your PC To see the items in the HP Pavilion PC Tools folder 1 C...

Page 111: ...odel PC To go to the Web site refer to your Warranty and Support Guide Using Updates from HP Messages Updates from HP not available for all models is a service provided by HP to bring you important information about your PC Product notices Support updates Tips Special offers for your PC from HP Messages arrive while you re connected to the Internet and may display an alert or a notice on your desk...

Page 112: ...ow You can close this window and Updates from HP remains active To turn off the Updates from HP Service You cannot receive messages including important support messages that may be critical to the operation of your PC while the service is off To turn off the service Note If you change your mind later you can turn on the service See Re enabling the Updates from HP Service in the following section 1...

Page 113: ...and you receive messages as they become available If you disable the service you can use the Re enable Updates from HP icon on the desktop to turn on the service To turn on the service Double click the Re enable Updates from HP icon on the desktop Or 1 Click Start on the taskbar 2 Choose All Programs 3 Choose Updates from HP 4 Click Re enable Updates from HP ...

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Page 115: ...llowing events should happen 1 The keyboard indicator lights flash 2 The light next to the diskette drive flashes 3 The hard disk spins or the diskette drive makes a noise 4 The PC makes one beep indicating it is operating properly My PC won t turn on at all Warning Your system is provided with a voltage select switch for use in a 115 or 230 VAC power system The voltage select switch has been pre ...

Page 116: ...t the vendor directly For HP peripherals visit the HP Web site Refer to your Warranty and Support Guide for details The PC doesn t make any sound Check the speaker connection Refer to Using Speakers on page 31 Note Some systems include an adapter cable for the speakers The left and right speaker cables plug into the adapter cable The adapter cable plugs into the speaker port on the back of the PC ...

Page 117: ...the operating system software may be corrupted erased or damaged You can use the Application Recovery program or the System Recovery program to reinstall the software Refer to Using Application Recovery and System Recovery on page 95 It s possible that a voltage spike power outage or brownout has occurred Symptoms of voltage spikes include a flickering video display unexpected PC startups and the ...

Page 118: ...e than one display device CRT monitor flat panel monitor TV etc connected to the PC change where the desktop appears by pressing Alt F5 My keyboard doesn t work even though the PC and monitor seem to work If the PC beeps repeatedly or if nothing happens when you press keys it s possible that the keyboard is connected improperly PS 2 keyboards only Check that the cable connector pins are straight M...

Page 119: ... In the Keyboard Properties window that appears click the Buttons tab 6 Double click the button you want to change The button configuration window appears 7 Choose the button capability from the drop down list Enter the Display Label and the Address For a Web site enter the complete Web site URL in the Address box 8 Click OK 9 On the Buttons tab click Apply 10 Repeat steps 6 through 9 for each but...

Page 120: ...nnect to the Internet Verify that your Internet Service Provider ISP account is set up properly contact your ISP for assistance Reconnect the modem verifying connections Modem cable connected to PC modem connector and to telephone service line socket Note that your PC may also have a network interface also called a network interface card or NIC that connects to a LAN local area network Although it...

Page 121: ...ball by unscrewing the bottom of the mouse 2 Clean the mouse ball with a damp cloth not paper 3 Use your finger to move the rollers in the mouse ball housing and remove lint and dust 4 Replace the mouse ball and screw on the cover The PC might have stopped Reset the PC by pressing and holding the PC On button until the PC turns off approximately five seconds Then turn the PC back on The keyboard P...

Page 122: ...cable tunnel select models only Remove the rear top cover 1 Remove the multi storage bay cover See Multi Storage Bay Peripheral Placement in the Start Here section of this document 2 Press tab A inside the bay and slide the top back cover toward the back of the chassis then lift off the cover A ...

Page 123: ...is strongly recommended you create your recovery CDs DVDs before you need them You should also make the Recovery Tools CD This CD contains utilities that allow you to make changes to your hard disk drive including removing the recovery partition See Using HP Recovery Tools CD on page 101 HP and Microsoft provide several methods to fix your PC including using the System Recovery program Try these m...

Page 124: ...e installing a new version of the driver program For more information type Rollback into the Search box in Help and Support System Restore This Microsoft Windows XP feature creates a restore point where it records the PC settings at that time and date You can later return the PC to the settings recorded at the restore point You can create a specific restore point or have the operating system creat...

Page 125: ...tition first see System Recovery on page 104 If necessary next perform System Recovery using the recovery CDs DVDs and choose Standard Recovery see Starting System Recovery using recovery discs on page 107 Finally if necessary perform System Recovery using the recovery CDs DVDs and choose Full System Recovery see Starting System Recovery using recovery discs on page 107 Before using the HP PC Syst...

Page 126: ...and programs directly from your hard drive where a copy was placed for your convenience We call this part of your hard drive the recovery partition The recovery partition takes up some space on your hard drive 3 You can copy the information of this recovery partition onto CDs or DVDs 4 Then if you would like to make extra space available on your hard drive you can delete the recovery partition usi...

Page 127: ...Recovery 1 3 4 5 2 ...

Page 128: ...system drivers and application software that were originally installed on the PC at the factory You can use this program to make only one set of recovery CDs or DVD for your PC The recovery discs you create can be used only on your PC To use this program your PC must have a CD RW drive DVD Writer drive or other drive that can write to the CDs or DVDs If necessary purchase a Windows XP compatible d...

Page 129: ...it Store the recovery discs in a safe place Using HP Recovery Tools CD Your PC allows you to create burn a Recovery Tools CD After you make the HP Recovery Tools CD you can use it to Read instructions to use each utility on the Recovery Tools CD Start the System Recovery program from the recovery partition Remove the System Recovery partition from your PC hard disk drive to increase space for data...

Page 130: ...lick Start on the taskbar 2 Choose All Programs 3 Choose Hewlett Packard 4 Choose HP Pavilion PC Tools 5 Click HP PC Recovery Tools CD Follow the onscreen instructions System Restore Warning Try System Restore before using the HP System Recovery program If software on your hard drive accidentally gets erased or damaged first use the Microsoft System Restore feature in Windows XP to restore the PC ...

Page 131: ...lose all applications and folders 2 Uninstall the existing damaged application see Uninstalling programs on page 111 3 Click Start on the taskbar 4 Choose All Programs 5 Choose Hewlett Packard 6 Choose HP Pavilion PC Tools 7 Click HP Application Recovery 8 Click Application Installation or Driver Installation and then click Next 9 Select the driver or application program to install and then click ...

Page 132: ...al recovery partition on the hard disk that stores an image of the original software Note The System Recovery image is in a partition area of the hard drive and takes up part of the total drive space This disk space is not usually available for your use In the unlikely event that you replace the hard drive or somehow damage the data in the special recovery partition on the hard drive use recovery ...

Page 133: ...tem Recovery 3 Wait until the System Recovery window appears asking Do you really want to start System Recovery 4 Click Yes to continue with the recovery process If you created recovery discs see Using HP PC Recovery CD DVD Creator on page 100 then you may be directed to insert recovery disc 1 5 The PC starts the recovery wait for the onscreen instructions to display and then follow those instruct...

Page 134: ...lue screen with the HP Invent logo appears press the F10 key on the keyboard You have only a few seconds to press the F10 key before the normal startup process continues 5 The PC starts the recovery wait for the onscreen instructions to display and then follow those instructions 6 Complete the PC startup and finish the registration process Then reconnect all peripheral devices System Recovery Usin...

Page 135: ... drive files before performing a System Recovery Full System Recovery This recovery function completely erases and reformats the hard disk drive The program performs a full System Recovery to reinstall the operating system programs and drivers from the recovery discs However you must reinstall any software that was not installed on the PC at the factory This includes software that came on CDs incl...

Page 136: ... and hold the On button approximately 5 seconds until the PC turns off 4 Disconnect all peripheral devices from the PC except the monitor the keyboard and the mouse 5 Press the On button to turn on the PC 6 The PC starts the recovery wait for the onscreen instructions to display and then follow those instructions For standard recovery press R Click Next to proceed with the System Recovery Click Ye...

Page 137: ...t all peripheral devices 11 Reinstall software not originally installed on the PC by the factory 12 Copy data files that you saved on the backup CD or diskette you made to your hard disk Freeing Up Space on Your Hard Disk Drive The PC comes with a hard disk drive Depending on your model the hard disk drive has 20 gigabytes GB to more than 250 GB of total disk space The PC comes with preloaded soft...

Page 138: ...needed programs Use the Disk Cleanup utility Reinstall programs that came with the PC To display hard disk space To view the amount of space on the hard disk 1 Click Start on the taskbar 2 Click Control Panel 3 Click Performance and Maintenance if it is present 4 Double click Administrative Tools 5 Double click Computer Management The Computer Management window opens 6 Double click Storage 7 Doubl...

Page 139: ...ange Remove button Follow the onscreen instructions 5 Click OK when the confirmation window opens 6 Repeat steps 4 and 5 for each program you want to remove 7 Click Close 8 Restart the PC Removing desktop icons You can remove most desktop icons from your display by either deleting them or moving them to an unused icons folder To delete a desktop icon right click the icon and then select Delete Imp...

Page 140: ...esktop Shortcuts folder on your desktop and dragging an icon onto the desktop Using the Disk Cleanup utility 1 Click Start 2 Choose All Programs 3 Choose Accessories 4 Choose System Tools 5 Click Disk Cleanup Wait for the calculations to complete 6 Select the files you want to delete and click OK and then click Yes Reinstalling programs You can reinstall most programs that came with your PC For pr...

Page 141: ...B box contents viii browsing the Internet 47 buttons Eject 66 E Mail 27 Help 26 HP 26 mouse 13 mouse scroll wheel 13 Mute 28 Off See shutting down PC On 6 Power 6 Search 27 special keys 24 Standby 26 Start 11 user 26 C cable tunnel xi cables for connecting a TV 37 card reader 6 In 1 62 card types memory card reader 62 carpal tunnel syndrome 9 CD creating 71 CD DVD country region codes for DVD 77 d...

Page 142: ... CD by using CD RW drive 71 creating CD with RecordNow 71 creating recovery discs 98 100 creating Recovery Tools CD 101 D desktop xix desktop icons removing 111 desktop tour xxiv device not working 88 disconnecting TV 40 Disk Cleanup utility 111 diskette inserting 62 using 62 domain name 47 drive labels 61 types 61 driver recovery 97 driver rollback 96 drivers finding xxiii updating 54 DVD country...

Page 143: ...high speed Internet connection 51 home Web page 54 HP button 25 HP drivers finding xxiii 54 updating 54 HP keyboard button 26 HP Pavilion learning to use xxiii 11 HP Pavilion PC Tools xxiii 82 HP Picture Toolkit button 26 HP Tour Guide xxiv 82 HP Web site 54 finding service locations 55 getting replacement parts 55 Windows XP Help xxvi I indicators keyboard 23 Internet about 45 browser programs 53...

Page 144: ...sole utility 101 Microsoft XP Help xxvii 4 modem modem on hold 51 setting up 49 V 92 51 monitor 6 changing resolution 30 changing where desktop displays 30 troubleshooting 90 mouse autoscroll feature 15 buttons 14 left handed 14 optical 13 panning feature 15 pointer speed adjusting 16 roller ball 13 scroll wheel button 14 scrolling 14 switching right left button functions 15 troubleshooting 93 usi...

Page 145: ...utomatic 44 hibernation mode manual 43 no sound 88 not working 89 problem turning on 87 replacement parts 55 service locations 55 setting it up 5 9 settings 11 sleep mode See hibernation mode standby mode about 41 standby mode automatic 44 standby mode manual 41 System Recovery 97 System Restore 97 troubleshooting 87 turning off 41 turning on 6 upgrading internal parts 4 PC Recovery CD DVD Creator...

Page 146: ... replacement parts 55 resolution monitor 30 Restart 11 Restart the PC 11 95 restoring system 96 97 RJ 45 port 52 rollback driver 96 S safety warnings 1 saving electricity 41 scrolling mouse 14 Search button 25 searching for files or folders 11 searching the Internet 47 selecting programs or documents 11 sending an e mail 57 service locations 55 setting up PC 5 9 settings viewing or changing 11 Vol...

Page 147: ... DVD 76 tips 83 tour desktop xxiv e mail xxiv Internet xxiv software xxiv Tour Guide xxiv 82 tours in Help and Support 13 troubleshooting xxiii 87 turning off messages from HP 84 PC 41 96 turning on PC first time 6 troubleshooting 87 tutorials in Help 13 TV disconnecting 40 TV out 37 cables 37 connecting a TV set 37 disabling 40 viewing PC image on TV 39 U uninstalling software 111 Updates from HP...

Page 148: ...icon on taskbar 34 Volume Control settings window 34 35 W warranty xxv 8 warranty warning 87 Web See also Internet browser programs 53 defined 46 page 46 searching the 47 site 54 Windows 11 Windows Media Player 69 Help 70 Windows XP device drivers 54 88 Help xxvii 4 WinDVD control panel 76 starting 76 wireless keyboard 16 wireless mouse 13 working in comfort 9 World Wide Web WWW defined 46 writing...

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