HP Pavilion MS210, Getting Started Manual

Page: 107 / 112

Troubleshooting and Maintenance 47
4 As soon as you see the initial company logo screen appear, repeatedly press the F11
key on your keyboard until the
Windows is Loading Files... message appears on the
screen.
5 Under I need help immediately, click System Recovery .
6 If you are prompted to back up your files, and you have not done so, select Back up
your files first (recommended) , and then click Next . Otherwise, select Recover
without backing up your files , and then click Next .
System recovery begins. After system recovery is complete, click Finish to restart the
computer.
7 Complete the registration process, and wait until you see the desktop.
8 Turn off the computer, reconnect all peripheral devices, and turn the computer back on.
9 Perform the procedure “Performing the post-recovery procedure” on page 48.
Starting system recovery from user-created recovery discs
This section contains the procedure for performing a system recovery from the recovery discs
you created as described in “Creating recovery discs” on page 45.
To perform a system recovery using recovery discs:
1 If the computer is working, create a backup DVD containing all the data files you want
to save. When you are done, remove the backup disc from the drive tray.
2 Insert recovery disc #1 into the DVD drive tray, and close the tray.
3 If the computer works, click the Start button, click the Arrow button next to Shut Down,
and then click Shut Down .
Or
If the computer is not responding, press and hold the On button for approximately 5
seconds, or until the computer turns off.
4 Disconnect all peripheral devices from the computer, except the keyboard and mouse.
5 Press the On button to turn on the computer.
If you are prompted to choose between running System Recovery from disc or from hard
drive, select
Run program from disc , and then click Next .
6 Under I need help immediately, click Factory Reset .
7 If you are prompted to back up your files, and you have not done so, select Back up
your files first (recommended) button, and then click Next . Otherwise, select
Recover without backing up your files button, and then click Next .
8 If you are prompted to insert the next recovery disc, do so.
NOTE: System recovery deletes all data and programs you created or installed after
purchase. Therefore, ensure you back up, onto a removable disc, any data you want to keep.
CAUTION: All data on the hard disk drive will be deleted. You will lose
data if it is not backed up.