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HP Pavilion DV7-4060 User Manual Download Page 71

3.

Connect the hard drive cable to the hard drive connector on the system board 

(3)

.

4.

Align the tabs on the hard drive cover with the notches on the computer 

(1)

.

5.

Close the cover 

(2)

.

6.

Tighten the hard drive cover screws 

(3)

.

7.

Replace the battery.

8.

Turn the computer right-side up, and then reconnect external power and external devices.

9.

Turn on the computer.

Replacing a drive in the secondary hard drive bay

61

Summary of Contents for Pavilion DV7-4060

Page 1: ...Notebook PC User Guide ...

Page 2: ... a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein F...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...ifying wireless and network status icons 13 Using the wireless controls 13 Using the wireless key 14 Using HP Wireless Assistant 14 Using operating system controls 15 Using a WLAN 15 Setting up a WLAN 15 Protecting your WLAN 16 Connecting to a WLAN 17 Roaming to another network 17 Using Bluetooth wireless devices select models only 17 Bluetooth and Internet Connection Sharing ICS 18 Connecting to ...

Page 6: ...dia software 30 Installing multimedia software from a disc 30 Audio 30 Connecting external audio devices 30 Checking your audio functions 31 Video 31 Connecting an external monitor or projector 31 Connecting an HDMI device 33 Configuring audio for HDMI select models only 33 Webcam 34 5 Power management 35 Setting power options 35 Using power saving states 35 Initiating and exiting Sleep 35 Initiat...

Page 7: ... the computer cannot exit Hibernation 43 Calibrating a battery 43 Conserving battery power 45 Storing a battery 45 Disposing of a used battery 46 Replacing the battery 46 Switching between graphics modes select models only 46 Shutting down the computer 46 6 Drives 48 Handling drives 48 Optical drive 48 Identifying the installed optical drive 49 Using optical discs 49 Selecting the right disc CDs D...

Page 8: ... digital card 66 9 Memory modules 67 10 Security 71 Protecting the computer 71 Using passwords 71 Setting passwords in Windows 72 Setting passwords in Setup Utility 72 Administrator password 73 Managing an administrator password 73 Entering an administrator password 73 Power on password 73 Managing a power on password 74 Entering a power on password 74 Using antivirus software 74 Using firewall so...

Page 9: ...information 87 Using Windows Backup and Restore 88 Using system restore points 88 When to create restore points 88 Create a system restore point 88 Restore to a previous date and time 88 Performing a recovery 89 Recovering from the recovery discs 89 Recovering from the dedicated recovery partition select models only 89 14 Troubleshooting 90 Cannot connect to a WLAN 90 Cannot connect to a preferred...

Page 10: ...splay 95 The process of burning a CD or DVD does not begin or it stops before completion 95 A DVD or BD playing in Windows Media Player produces no sound or display 96 A device driver must be reinstalled 96 Obtaining the latest HP device drivers 96 Obtaining the latest Windows device drivers 97 Index 98 x ...

Page 11: ...er You might be prompted for your permission or password for tasks such as installing applications running utilities or changing Windows settings For more information see Help and Support Components Top components TouchPad Component Description 1 TouchPad on off button Turns the TouchPad on and off Quickly double tap the button to turn the TouchPad on and off 2 TouchPad zone Moves the pointer and ...

Page 12: ...ck light On The Caps Lock is on 2 Power light On The computer is on Flashing The computer is in Sleep Off The computer is off or in Hibernation 3 Volume Mute light Amber The computer sound is off 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is detected Amber No wireless devices are detected 5 TouchPad light Amber T...

Page 13: ...cedures are ineffective press and hold the Power button for at least 5 seconds to shut down the computer For more information about the power settings select Start Control Panel System and Security Power Options 2 Fingerprint Reader select models only Allows a fingerprint logon to Windows instead of a password logon This table describes the factory settings For information about changing the facto...

Page 14: ... to execute frequently used system functions 3 Windows Logo key Displays the Windows Start menu 4 Windows Applications key Displays a shortcut menu for items beneath the cursor 5 Integrated numeric keypad Functions like the keys on an external numeric keypad 6 Action keys Press a function key and the fn key at the same time to execute frequently used system functions 4 Chapter 1 Features ...

Page 15: ...orts 2 Connect optional USB devices 4 Optical Drive light Flashing Accessing the optical drive 5 Optical drive Reads optical discs and on select models writes to optical discs 6 AC Adapter light On The computer is connected to external power Off The computer is not connected to external power 7 Power connector Connects an AC adapter 8 Security Cable slot Connects an optional security cable The sec...

Page 16: ...ion or any compatible digital or audio component 5 eSATA USB port select models only Connects an optional high performance eSATA component such as an eSATA external hard drive or connects an optional USB device NOTE Depending on the computer model the computer might include only a USB port 6 USB port Connects an optional USB device 7 Audio in microphone jack Connects an optional computer headset m...

Page 17: ...n 4 Primary Hard Drive bay Holds the primary hard drive the memory module slots and the WLAN module select models only CAUTION To prevent an unresponsive system replace the wireless module with a wireless module authorized for use by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to re...

Page 18: ...Display components Item Description Function 1 Internal microphones 2 Record sound 2 Webcam light On The webcam is in use 3 Webcam Records video and captures still photographs 8 Chapter 1 Features ...

Page 19: ... visible from the outside of the computer NOTE For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Components 9 ...

Page 20: ...e by region and country Labels The labels affixed to the computer provide information needed when troubleshooting system problems or traveling internationally with the computer Service tag Provides important information including The service tag label is affixed to the bottom of the computer When contacting technical support have this information available Item Component Description 1 Product name...

Page 21: ...formation about the computer The regulatory label is affixed inside the battery bay Wireless certification label s select models only Provides information about optional wireless devices and the approval markings of some of the countries or regions where the devices have been approved for use An optional device might be a wireless local area network WLAN device or an optional Bluetooth device If t...

Page 22: ...evice communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Computers with WLAN devices support one or more of the following IEEE industry standards 802 11b the first popular standard supports data rates of up to 11 Mbps and operates at a frequency of 2 4 GHz 802 11g supports data rates of up to 54 Mbps...

Page 23: ... no network devices are connected or all network devices are disabled in Windows Control Panel Network connected Indicates that one or more network drivers are installed and one or more network devices are connected to a wireless network Network disconnected Indicates that one or more network drivers are installed and wireless connections are available but no network devices are connected to a wir...

Page 24: ...device is disabled by Setup Utility it must be re enabled by Setup Utility before it can be turned on or off using Wireless Assistant NOTE Enabling or turning on a wireless device does not automatically connect the computer to a network or a Bluetooth enabled device To view the state of the wireless devices click the Show hidden icons icon the arrow at the left of the notification area and positio...

Page 25: ...s points that accommodate a large number of computers and accessories and can separate critical network functions A home or small office WLAN uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in the computer connect to a WLAN infrastructure p...

Page 26: ...ity Many wireless base stations gateways or routers provide built in security features such as wireless security protocols and firewalls With the correct wireless transmitter you can protect your network from the most common wireless security risks Work behind a firewall A firewall is a barrier that checks both data and requests that are sent to the network and discards any suspicious items Firewa...

Page 27: ...nds on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors More information about using a WLAN is available through Your ISP and the user guides included with the wireless router and other WLAN equipment Help and Support information and website links For a list of public WLANs near you contact your ISP or search the...

Page 28: ...ng information transfers between the computer and wireless devices including cellular phones printers cameras and PDAs The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system Connecting to a local area network Connecting to a local area network LAN requires an 8 pin RJ 45 network cable purchas...

Page 29: ...2 Connect the other end of the cable to a network wall jack 2 Connecting to a local area network 19 ...

Page 30: ... light is off To turn the TouchPad on and off quickly double tap the TouchPad off indicator To move the pointer slide your finger across the TouchPad surface in the direction you want the pointer to go Use the left and right TouchPad buttons like the corresponding buttons on an external mouse To scroll up and down using the TouchPad scroll zone slide your finger vertically along the right edge of ...

Page 31: ...ar the check box next to the gesture you want to enable or disable Scrolling Scrolling is useful for moving up or down on a page or image To scroll place two fingers slightly apart on the TouchPad and drag them across the TouchPad in an up down left or right motion NOTE Scrolling speed is controlled by finger speed Pinching Pinching allows you to zoom in or out on items such as PDFs images and pho...

Page 32: ...ication NOTE The action key feature is enabled at the factory You can disable this feature in Setup Utility If this feature is disabled in Setup Utility you will need to press fn and an action key to activate the assigned function Refer to Setup Utility BIOS on page 79 for additional information Icon Description Opens Help and Support which provides information about the Windows operating system a...

Page 33: ...ack of an audio CD or the previous section of a DVD or a BD Plays pauses or resumes an audio CD a DVD or a BD Stops audio or video playback of a CD a DVD or a BD Plays the next track of an audio CD or the next section of a DVD or a BD Decreases speaker sound incrementally when holding down this key Increases speaker sound incrementally when holding down this key Mutes or restores speaker sound Tur...

Page 34: ...ription Function 1 num lk key Enables or disables the integrated numeric keypad NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on 2 Integrated numeric keypad Functions like the keys on an external numeric keypad Using an integrated numeric keypad Keys on the integrated numeric keypad function differently according to whether n...

Page 35: ...he num lk key on the external keypad not on the computer Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad cause the pointer to jump around on the screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to cle...

Page 36: ...ng audio and video discs Integrated speakers for listening to music Integrated microphone for recording your own audio Integrated webcam that allows you to capture and share video Preinstalled multimedia software that allows you to play and manage your music movies and pictures Multimedia keys that provide fast access to multimedia tasks NOTE The computer might not include all of the components li...

Page 37: ...Produce sound 8 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see Regulatory Safety and Environmental Notices NOTE When a device is connected to the headphone j...

Page 38: ...olume keys To decrease volume press the Volume Down key 1 To increase volume press the Volume Up key 2 To mute or restore volume press the Volume Mute key 3 NOTE Volume is controlled through the Windows operating system and some programs 28 Chapter 4 Multimedia ...

Page 39: ... key 4 Multimedia software Preinstalled multimedia software allows you to play music watch movies and view pictures Using HP MediaSmart software HP MediaSmart turns the computer into a mobile entertainment center Enjoy music and DVD and BD movies view Internet TV and manage and edit your photo collections MediaSmart includes Internet TV With an Internet connection play classic oldies choose from a...

Page 40: ...n the manufacturer s website Audio The computer has a variety of audio features that allow you to Play music using the computer speakers and or connected external speakers Record sound using the internal microphone or a connected external microphone Download music from the Internet Create multimedia presentations using audio and images Transmit sound and images with instant messaging programs Stre...

Page 41: ... to the desktop 4 Open Windows Media Player or MediaSmart and play back the sound To confirm or change the audio settings on the computer select Start Control Panel Hardware and Sound Sound Video The computer has a variety of video features that allow you to Watch movies Play games over the Internet Edit pictures and video to create presentations Connect external video devices Watch TV including h...

Page 42: ...32 Chapter 4 Multimedia ...

Page 43: ... cable to the HDMI port on the computer 2 Connect the other end of the cable to the video device according to the device manufacturer s instructions 3 Press the Switch Screen Image key to switch the image between the display devices connected to the computer Configuring audio for HDMI select models only To configure HDMI audio 1 Connect an audio or video device such as a high definition TV to the ...

Page 44: ...t click Start Help and Support and type MediaSmart in the Search box For optimum webcam performance If you are having trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall temporarily disable the firewall perform the task you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall as necessary and t...

Page 45: ...ia card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power Power settings and timeouts are changed...

Page 46: ...move the pointer over the battery meter icon To access Power Options or to change the power plan click the Battery Meter icon and then select an item from the list Different Battery Meter icons indicate whether the computer is running on battery or external power The icons also display a message if the battery has reached a low battery level critical battery level or reserve battery level To hide ...

Page 47: ...s Setting password protection on wakeup To set a password prompt when the computer exits Sleep or Hibernation 1 Select Start Control Panel System and Security Power Options 2 In the left pane click Require a password on wakeup 3 Click Change Settings that are currently unavailable 4 Click Require a password recommended 5 Click Save changes Using external AC power WARNING To reduce potential safety...

Page 48: ...the notification area changes appearance When disconnecting from external AC power The computer switches to battery power The display brightness is automatically decreased to save battery life To increase display brightness press the Increase Screen Brightness key or reconnect the AC adapter 38 Chapter 5 Power management ...

Page 49: ...rnal AC power the computer runs on AC power If the computer contains a charged battery and is running on external AC power supplied through the AC adapter the computer switches to battery power if the AC adapter is disconnected from the computer NOTE The display brightness is decreased to save battery life when you disconnect AC power To increase display brightness press the Increase Screen Bright...

Page 50: ...tart Help and Support Troubleshoot Power Thermal and Mechanical 3 Click the Power tab and then click Battery Check Battery Check examines the battery and its cells to verify that they are functioning properly and then reports the results of the examination Displaying the remaining battery charge To display the remaining battery charge move the pointer over the battery meter icon in the notificatio...

Page 51: ...e down on a flat surface 3 Slide the battery release latch to release the battery 1 4 Pivot the battery upward 2 and then remove the battery from the computer 3 Charging a battery WARNING Do not charge the computer battery while on board aircraft Using battery power 41 ...

Page 52: ...To maximize battery discharge time Lower the brightness on the display Check the Power saver setting in Power Options Remove the battery from the computer when it is not being used or charged Store the battery in a cool dry location Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses c...

Page 53: ... available initiate Hibernation or save your work and then shut down the computer Resolving a low battery level when the computer cannot exit Hibernation To resolve a low battery level when the computer cannot exit Hibernation 1 Insert a charged battery or connect the computer into external power 2 Press the Power button to exit Hibernation Calibrating a battery Calibrate the battery when The batt...

Page 54: ...ext to Hibernate after g Record the On battery setting under Hibernate so it can be reset after the calibration h Change the On battery setting to Never i Click OK j Click Save changes 3 Discharge the battery To discharge the battery a Disconnect the computer from the external power source but do not shut down the computer b Run the computer on battery power until the battery is discharged The com...

Page 55: ...Sleep and then click the plus sign next to Hibernate after f Re enter the setting that you recorded for On battery g Click OK h Click Save changes Conserving battery power To conserve battery power Select Windows Control Panel System and Security Power Options Power Saver power plan Shut down wireless and local area network LAN connections and exit modem applications when you are not using them Di...

Page 56: ...When switching from AC power to battery power the computer switches from High performance mode to Power saving mode to conserve battery life Similarly when switching from battery power to AC power the computer switches back to the High performance mode NOTE In order to optimize computer performance the system might not allow switching modes or prompt you to switch modes It might be necessary to cl...

Page 57: ...ommends using the Windows shut down command To shut down the computer 1 Save your work and close all open programs 2 Click Start 3 Click Shut down If the computer is unresponsive and you are unable to use the recommended shutdown procedures try the following emergency procedures 1 Press ctrl alt delete and then press the Power button 2 Press and hold the Power button for at least five seconds 3 Di...

Page 58: ...er while the optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray the drive with cleaning products Remove media from a drive before removing the drive...

Page 59: ...tical discs CDs and DVDs These discs store information such as music photos and movies If the optical drive is a Blu ray Disc ROM Drive it also reads Blu ray Discs NOTE Some drives listed might not be supported by the computer Optical drive type Write to CD RW Write to DVD RW R Write to DVD RW DL Write label to LightScribe CD or DVD RW R SuperMulti LightScribe DVD RW and CD RW Combo with DL suppor...

Page 60: ...e of disc is ideal for testing audio or video recordings before burning them to a CD or DVD that cannot be changed LightScribe DVD R discs Use LightScribe DVD R discs for sharing and storing data home videos and photos These discs are read compatible with most DVD ROM drives and DVD video players With a LightScribe enabled drive and LightScribe software write data to the disc and then add a design...

Page 61: ...y If you have not configured AutoPlay an AutoPlay dialog box appears You are prompted to select how you want to use the media content For more information see Configuring AutoPlay NOTE For best results be sure that the AC adapter is connected to an external power source while playing a BD Configuring AutoPlay To configure AutoPlay 1 Select Start Default Programs Change AutoPlay settings 2 Confirm ...

Page 62: ...ng on your DVD drive To change region settings through the operating system 1 Select Start Control Panel System and Security 2 In the System area click Device Manager NOTE Windows includes the User Account Control feature to improve security of the computer You might be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings For...

Page 63: ... the hard drive and then burn from the hard drive to the destination disc Do not use the computer keyboard or move the computer while the computer is writing to a disc The write process is sensitive to vibration For details about using software included with the computer see the software manufacturer s instructions which might be provided on disc in the software Help or on the manufacturer s websi...

Page 64: ... CD or DVD that cannot be changed DVD players used in home systems do not support all DVD formats For a list of supported formats see the user guide that came with the DVD player An MP3 file uses less space than other music file formats and the process for creating an MP3 disc is the same as the process for creating a data file MP3 files play on MP3 players or on computers with MP3 software instal...

Page 65: ... and information access A USB mouse can be connected to the system using the ports on an optional docking device or optional expansion product USB drives include 1 44 megabyte diskette drive Hard drive module a hard drive with an adapter attached DVD ROM Drive DVD CD RW Combo Drive DVD RW and CD RW Combo Drive For more information about required software and drivers or to learn which computer port...

Page 66: ...e the security of the computer You might be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings For more information see Help and Support For more information see the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that when safely deleted free up disk space and h...

Page 67: ...rive bay toward you 6 Remove the battery from the computer 7 Remove the five hard drive cover screws 1 8 Lift the hard drive cover away from the computer 2 9 Disconnect the hard drive cable connector from the system board 1 10 Remove the four hard drive screws 2 Replacing a drive in the primary hard drive bay 57 ...

Page 68: ...ve 1 Insert the hard drive into the hard drive bay 1 2 Tighten the four hard drive screws 2 3 Connect the hard drive cable to the hard drive connector on the system board 3 4 Align the tabs on the hard drive cover with the notches on the computer 1 5 Close the cover 2 58 Chapter 6 Drives ...

Page 69: ...s off or in Hibernation turn on the computer by pressing the Power button and then shut down the computer through the operating system The computer is equipped with a secondary hard drive bay This bay might be empty or occupied by a secondary hard drive To remove the secondary hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external hardware devices conn...

Page 70: ...e cable connector from the system board 1 10 Remove the four hard drive screws 2 11 Remove the hard drive vertically 3 from the computer To install the secondary hard drive 1 Insert the hard drive into the hard drive bay 1 2 Tighten the four hard drive screws 2 60 Chapter 6 Drives ...

Page 71: ...the hard drive cover with the notches on the computer 1 5 Close the cover 2 6 Tighten the hard drive cover screws 3 7 Replace the battery 8 Turn the computer right side up and then reconnect external power and external devices 9 Turn on the computer Replacing a drive in the secondary hard drive bay 61 ...

Page 72: ...omputer has 3 USB ports which support USB 1 0 USB 1 1 and USB 2 0 devices To add more USB ports connect an optional hub or optional expansion product Connecting a USB device CAUTION To prevent damage to a USB connector use minimal force to connect a USB device To connect a USB device to the computer connect the USB cable for the device to the USB port A sound alerts you when the USB device is dete...

Page 73: ...row at the left of the notification area 2 Click the name of the device in the list You are prompted that it is safe to remove the device 3 Remove the device Using an eSATA device An eSATA port connects an optional high performance eSATA component such as an eSATA external hard drive Some eSATA devices might require additional support software which is usually included with the device For more inf...

Page 74: ...ere to the instructions in Removing an eSATA device CAUTION To prevent damage to an eSATA connector do not pull on the cable to remove the eSATA device To remove an eSATA device 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon which is the arro...

Page 75: ...SDHC Memory Card xD Picture Card XD xD Picture Card XD Type H xD Picture Card XD Type M Inserting a digital card CAUTION To avoid damaging the digital card or the computer do not insert any adapter into the Digital Media Slot CAUTION To prevent damage to the digital card connectors use minimal force to insert a digital card 1 Hold the digital card label side up with the connectors facing the compu...

Page 76: ...h the digital card 2 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon which is the arrow at the left side of the notification area 3 Click the name of the digital card in the list You are prompted that it is safe to remove the hardware device 4 P...

Page 77: ...rocedure be sure that you are discharged of static electricity by touching a grounded metal object NOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are the same size To add or replace a memory module 1 Save your work 2 Shut down the computer and close the display If you are not sure whether the computer is off or in Hibernation turn on th...

Page 78: ... remove the existing memory module by a Pulling away the retention clips 1 on each side of the memory module The memory module tilts up CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module 68 Chapter 9 Memory modules ...

Page 79: ...ry module and do not bend the memory module a Aligning the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment pressing the module 2 into the memory module slot until it is seated c Gently pressing the memory module 3 down applying pressure to both the left and right edges of the ...

Page 80: ...hten the five memory module compartment screws 3 14 Replace the battery 15 Turn over the computer 16 Connect external devices to the computer 17 Connect the computer to AC power 18 Turn on the computer 70 Chapter 9 Memory modules ...

Page 81: ...rized access to data Firewall software Windows updates Unauthorized access to Setup Utility BIOS settings and other system identification information Administrator password Ongoing or future threats to the computer Critical security updates from Microsoft Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable slot used with an optional secur...

Page 82: ...passwords in Windows Password Function Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility contents User password Protects access to a Windows user account It also protects access to the computer contents and must be entered when you exit Sleep or Hibernation Setting passwords in Setup Utility Password Function A...

Page 83: ...tor Password and then press enter To set an administrator password type your password in the Enter New Password and Confirm New Password fields and then press the enter key To change an administrator password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press the enter key To delete an administ...

Page 84: ...sword prompt type your password and then press the enter key After three unsuccessful attempts to enter the password restart the computer and try again Using antivirus software When using the computer to access e mail a network or the Internet the computer is exposed to viruses Computer viruses disable the operating system programs or utilities or cause them to function abnormally Antivirus softwa...

Page 85: ...t Updates to the operating system and other software might have become available after the computer was shipped To be sure that all available updates are installed on the computer Run Windows Update after you set up the computer Use the update link at Start All Programs Windows Update Run Windows Update monthly thereafter Obtain updates to Windows and other Microsoft programs as they are released ...

Page 86: ...l metallic sensor that is located Near the bottom of the TouchPad On the right side of the keyboard On the upper right side of the display On the left side of the display Depending on the computer model the Fingerprint Reader might be oriented horizontally or vertically Both orientations require that you swipe your finger perpendicular to the metallic sensor 76 Chapter 10 Security ...

Page 87: ... register The next window appears outlining that finger in green 6 Slowly swipe your chosen finger over the Fingerprint Reader NOTE If the swipe is not completed correctly a message explains why the swipe was unsuccessful NOTE For best results swipe the same finger in the same direction each time you use the Fingerprint Reader 7 Continue swiping the same finger over the Fingerprint Reader until yo...

Page 88: ...ered fingerprint to log on to Windows To log on to Windows using your fingerprint 1 After you register your fingerprints restart Windows 2 Swipe any of your registered fingers to log on to Windows 78 Chapter 10 Security ...

Page 89: ...ty NOTE If Setup Utility is not running begin at step 1 If Setup Utility is running begin at step 2 1 Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu screen appears press the f10 key or Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu screen appears press the esc key When the Startup Menu...

Page 90: ...ress the f10 key 2 Select the Main menu 3 To exit Setup Utility without changing any settings use the arrow keys to select Exit Exit Discarding Changes and then press the enter key Restoring default settings in Setup Utility To restore Setup Utility default settings NOTE If Setup Utility is not running begin at step 1 If Setup Utility is running begin at step 2 1 Open Setup Utility by turning on o...

Page 91: ...Exit Discarding Changes and then press the enter key After either choice the computer restarts in Windows Setup Utility menus The menu tables provide an overview of Setup Utility options NOTE Some of the Setup Utility menu items might not be supported by the computer Main menu Select Function System information View and change the system time and date View identification information about the comp...

Page 92: ...for the f10 and f12 functions of Setup Utility in intervals of 5 seconds each 0 5 10 15 20 CD ROM Boot Enable disable boot from CD ROM Floppy Boot Enable disable boot from diskette Internal Network Adapter Boot Enable disable boot from the internal network adapter Boot Order Set the boot order for Notebook Hard Drive Internal CD DVD ROM Drive USB Diskette on Key USB Hard Drive USB CD DVD ROM Drive...

Page 93: ...d for your permission or password for tasks such as installing software running utilities or changing Windows settings For more information see Help and Support 2 Access the updates on the HP website at http www hp com 3 Install the updates Updating the BIOS To update the BIOS first determine what BIOS version you currently have and then download and install the new BIOS Determining the BIOS versi...

Page 94: ...other identifier You might need this information to locate the update later after it has been downloaded to the hard drive b Follow the instructions on the screen to download your selection to the hard drive Make a note of the path to the location on the hard drive where the BIOS update is downloaded Access this path when you are ready to install the update NOTE If you connect the computer to a ne...

Page 95: ... appears click an updated driver to open a window containing additional information 6 Click Install now to install the updated driver NOTE In some locations you might be able to download the driver and install it later To do this click Download only to save the file to the computer When prompted click Save and then select a storage location on the hard drive After the file is downloaded navigate t...

Page 96: ...elect models only on the hard drive or from recovery discs you create NOTE If the computer includes a solid state drive SSD a recovery partition might not be included Recovery discs are included for computers that do not have a partition Use these discs to recover the operating system and software To check for the presence of a recovery partitions select Start Computer If the partition is present ...

Page 97: ... to disc Store personal files in the Documents library and periodically back up this folder Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot is a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document 1 Display the screen 2...

Page 98: ...anges made to thesystem NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point Create additional restore points to provide increased protection for the system files and settings When to create restore points Create restore points Before adding or extensively modifying software or hardware Periodically whenever the system is perf...

Page 99: ...ded by the manufacturer Recovering from the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and then restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only NOTE If the computer includes a solid state drive SSD a recovery partition m...

Page 100: ...ing software running utilities or changing Windows settings For more information see Help and Support 1 Select Start Control Panel System and Security 2 In the System area click Device Manager 3 Expand the list of Network adapters by clicking the plus sign 4 Identify the WLAN device from the Network adapters list The listing for a WLAN device might include the term wireless wireless LAN WLAN Wi Fi...

Page 101: ...fy the computer to the network To find the codes For a network connected to your personal wireless router review the router user guide for instructions on setting up the same codes on both the router and the WLAN device For a private network such as a network in an office or at a public Internet chat room contact the network administrator to obtain the codes and then enter the codes when prompted ...

Page 102: ...d Internet Network and Sharing Center 2 In the left panel click Manage wireless networks A list showing the available WLANs appears If you are in a hotspot where several WLANs are active multiple networks appear 3 Select a network and then click Remove Cannot connect to the wireless router If you are trying to connect to the wireless router and are unsuccessful reset the wireless router by removin...

Page 103: ...the disc in a protective case The computer does not detect the CD DVD or BD drive If Windows does not detect an installed device the device driver software might be missing or corrupted If you suspect that the optical drive is not being detected verify that the optical drive is listed in the Device Manager utility by 1 Removing any discs from the optical drive 2 Selecting Start Control Panel Syste...

Page 104: ...ion or Sleep while playing a disc Otherwise you might see a warning message asking if you want to continue If this message appears click No After clicking No the computer might Resume playback Close the playback window in the multimedia program To return to playing the disc click the Play button in your multimedia program In some cases you might need to exit the program and then restart it Increas...

Page 105: ... display 1 If both the computer display and an external display are on press the Switch Screen Image key one or more times to switch between the 2 displays 2 Configure the monitor settings to make the external display primary a Right click on a blank area of the computer desktop and select Screen resolution b Specify a primary display and a secondary display NOTE When using both displays the movie...

Page 106: ... Scan for hardware changes Windows scans the system for installed hardware and installs default drivers for any devices requiring drivers NOTE If you are prompted to restart the computer save all open files and then continue with the restart 7 Reopen Device Manager if necessary and then verify that the drivers are once again listed 8 Try running the program again If uninstalling and reinstalling t...

Page 107: ... Obtain the latest Windows device drivers by using Windows Update This feature automatically checks for and installs updates for the Windows operating system and other Microsoft products To use Windows Update 1 Click Start All Programs Windows Update NOTE If you have not previously set up Windows Update a prompt appears asking you to enter settings before checking for updates 2 Click Check for Upd...

Page 108: ...ery identifying 10 bays battery 7 11 primary hard drive 7 BD playing 51 removing 55 BIOS updating 83 Blu ray ROM DVD RW SuperMulti DL Drivet 49 Blu ray ROM with LightScribe DVD RW SuperMulti DL Drive 49 Bluetooth device 12 17 Bluetooth label 11 boot options 82 boot order 82 buttons left TouchPad 1 power 3 right TouchPad 2 TouchPad on off button 1 C cables eSATA 64 LAN 18 security 75 USB 62 calibra...

Page 109: ... self test 82 HDMI port 33 HDMI port identifying 6 HDMI connecting 33 headphone audio out jacks 27 headphones 27 Help and Support key 22 Hibernation exiting 36 initiated during critical battery level 42 initiating 36 high definition devices connecting 33 hotkeys description 23 using 24 HP MediaSmart starting 30 HP Mobile Broadband Module serial number label 11 hubs 62 I icons Connection Manager 13...

Page 110: ...performing a recovery 89 pinching TouchPad gesture 21 pointing devices setting preferences 20 ports eSATA USB 6 external monitor 6 HDMI 6 33 USB 5 6 62 ports external monitor 31 power connecting 39 conserving 45 power button identifying 3 power connector identifying 5 power cord identifying 10 power lights identifying 2 power on password creating 74 entering 74 managing 74 primary hard drive bay i...

Page 111: ...ternal display 95 HP device drivers 96 optical disc tray 93 optical drive detection 93 Windows drivers 97 turning off the computer 47 U unresponsive system 47 USB cable connecting 62 USB devices connecting 62 description 62 removing 63 USB hubs 62 USB ports identifying 5 6 62 using Setup Utility 79 using system restore 88 V vents identifying 7 video using 31 Virtualization Technology 82 volume adj...

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