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6

Drives

Identifying installed drives

Your computer includes a hard drive (with a rotating disc) or a solid state drive (SSD) with solid-state
memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive.

To view the drives installed on the computer, select 

Start

 

>

 

Computer

.

Handling drives

Drives are fragile device components that must be handled with care. Refer to the following cautions
before handling drives. Additional cautions are included with the procedures to which they apply.

72

Chapter 6   Drives

Summary of Contents for Pavilion dv3-2200 - Entertainment Notebook PC

Page 1: ...User Guide ...

Page 2: ... HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition August 2009 Document Part Number 575020 001 Product notice This user guide describes features that are common ...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...Using wireless devices 14 Identifying wireless and network status icons 14 Using the wireless controls 15 Using the wireless button 15 Using Wireless Assistant software select models only 15 Using operating system controls 16 Using a WLAN 17 Setting up a WLAN 17 Protecting your WLAN 17 Connecting to a WLAN 18 Roaming to another network 19 Using HP Mobile Broadband select models only 20 Inserting a...

Page 6: ...y 35 Tapping or clicking 36 Flicking 36 Dragging 36 Scrolling 36 Rotating 37 Pinching 37 Setting touch screen preferences 38 Using keypads 39 Using the embedded numeric keypad 39 Enabling and disabling the embedded numeric keypad 39 Switching key functions on the embedded numeric keypad 40 Using an optional external numeric keypad 40 Cleaning the TouchPad and keyboard 40 4 Multimedia Multimedia fe...

Page 7: ... 56 A device driver must be reinstalled 56 Obtaining the latest HP device drivers 56 Obtaining the latest Windows device drivers 57 5 Power management Setting power options 58 Using power saving states 58 Initiating and exiting Sleep 58 Initiating and exiting Hibernation 59 Using the battery meter 59 Using power plans 60 Viewing the current power plan 60 Selecting a different power plan 60 Customi...

Page 8: ...Sleep 69 Conserving battery power 69 Storing a battery 70 Disposing of a used battery 70 Replacing the battery 70 Shutting down the computer 70 6 Drives Identifying installed drives 72 Handling drives 72 Using an optical drive 73 Identifying the installed optical drive 73 Using optical discs 74 Selecting the right disc CDs DVDs and BDs 74 CD R discs 75 CD RW discs 75 DVD R discs 75 DVD RW discs 75...

Page 9: ...essCard 90 Removing an ExpressCard 91 9 Memory modules Adding or replacing memory modules 94 Adding or replacing a memory module in the expansion memory module slot 94 Upgrading a memory module in the primary memory module slot 97 10 Security Protecting the computer 101 Using passwords 102 Setting passwords in Windows 102 Setting passwords in Setup Utility 103 Administrator password 103 Managing a...

Page 10: ... Utility 114 Navigating and selecting in Setup Utility 114 Displaying system information 115 Restoring default settings in Setup Utility 115 Exiting Setup Utility 115 Setup Utility Menus 117 Main menu 117 Security menu 117 System Configuration menu 117 Diagnostics menu 118 Appendix B Software updates Updating the BIOS 120 Determining the BIOS version 120 Downloading a BIOS update 120 Updating prog...

Page 11: ...dware installed in the computer 1 Select Start Control Panel System and Security 2 In the System area click Device Manager You can also add hardware or modify device configurations using Device Manager Top components TouchPad Component Description 1 TouchPad light White TouchPad is enabled Amber TouchPad is disabled 2 TouchPad Moves the pointer and selects or activates items on the screen Identify...

Page 12: ...nge pointing device preferences select Start Devices and Printers Then right click the device representing your computer and select Mouse settings Lights Component Description 1 Caps lock light On Caps lock is on 2 Power lights 2 On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 3 Volume mute light White Computer sound is on Amber Computer ...

Page 13: ...aches a critical battery level the battery light begins blinking rapidly Off If the computer is plugged into an external power source the light is turned off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 9 Drive light Blinking The hard drive or optical drive is bein...

Page 14: ...rol Panel System and Security Power Options 2 Volume mute button Mutes and restores speaker sound 3 Volume scroll zone To decrease the volume slide your finger to the left on the scroll zone or tap the minus sign To increase the volume slide your finger to the right on the scroll zone or tap the plus sign 4 Wireless button Turns the wireless feature on or off but does not create a wireless connect...

Page 15: ...ys the Windows Start menu 4 Spacebar Turns the keyboard lights on and off when pressed in combination with the fn key select models only 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 7 Function keys Execute frequently used system functions when pressed in combination with the ...

Page 16: ... Connects an optional computer headset microphone stereo array microphone or monaural microphone 6 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio Right side components Component Description 1 ExpressCard slot Supports an optional ExpressCard 34 module 2 Digital Media Slot Supports the following optional d...

Page 17: ...rity cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Left side components Component Description 1 Power connector Connects an AC adapter 2 AC adapter light On The computer is connected to external power Off The computer is not connected to external power 3 USB ports 2 Connect optional USB devices 4 ...

Page 18: ...nes 2 Record sound 2 Webcam light On The webcam is in use 3 Webcam Records audio and video and captures still photographs 4 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on 8 Chapter 1 Notebook tour ...

Page 19: ...receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 4 Vents 6 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Hard drive bay Holds the hard ...

Page 20: ...es refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Additional hardware components Component Description 1 Power cord Connects an AC adapter to an AC outlet 2 AC adapter Converts AC power to DC power 10 Chapter 1 Notebook tour ...

Page 21: ...book Warranty period 5 This number describes the duration in years of the warranty period for this computer Have this information available when you contact technical support The service tag label is affixed to the bottom of the computer Microsoft Certificate of Authenticity Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system This certificat...

Page 22: ...ted Circuit Card Identifier of your SIM This label is located inside the battery bay HP Mobile Broadband Module serial number label select models only Provides the serial number of your HP Mobile Broadband Module This label is located inside the battery bay 12 Chapter 1 Notebook tour ...

Page 23: ...2 Wireless and local area network 13 ...

Page 24: ...cally within 10 meters approximately 33 feet of each other Computers with WLAN devices support one or more of the following IEEE industry standards 802 11b the first popular standard supports data rates of up to 11 Mbps and operates at a frequency of 2 4 GHz 802 11g supports data rates of up to 54 Mbps and operates at a frequency of 2 4 GHz An 802 11g WLAN device is backward compatible with 802 11...

Page 25: ...evices in your computer using these features Wireless button or wireless switch Wireless Assistant software HP Connection Manager software select models only Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices and one or two wireless lights depending on the model All of the wireless devices on your computer are enabled at the factory ...

Page 26: ...k Properties 4 Select the check box next to HP Wireless Assistant icon in notification area 5 Click Apply 6 Click Close For more information refer to the Wireless Assistant software Help 1 Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center 2 Click the Help button Using operating system controls Some operating systems also offer a way to manage integrated wireless devi...

Page 27: ...cable 1 and high speed Internet service purchased from an Internet service provider ISP A wireless router purchased separately 2 The wireless computer 3 The following illustration shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setti...

Page 28: ...ansmitted using a WEP key Usually you can allow the network to assign the WEP key Alternatively you can set up your own key generate a different key or choose other advanced options Without the correct key others will not be able to use the WLAN WPA Wi Fi Protected Access like WEP uses security settings to encrypt and decrypt data that is transmitted over the network However instead of using one s...

Page 29: ...Information and Web site links provided in Help and Support For a list of public WLANs near you contact your ISP or search the Web Web sites that list public WLANs include Cisco Internet Mobile Office Wireless Locations Hotspotlist and Geektools Check with each public WLAN location for cost and connection requirements For additional information on connecting your computer to a corporate WLAN conta...

Page 30: ...work information Some computers include a SIM that is preinstalled in the battery bay If the SIM is not preinstalled it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer For information on inserting and removing the SIM refer to the Inserting a SIM and Removing a SIM sections in this chapter...

Page 31: ...he cover from the computer 3 9 Slide the SIM slot tray 1 to the right to release it and then lift the left side of the slot tray and swing it up and to the right 2 Using HP Mobile Broadband select models only 21 ...

Page 32: ...the tabs on the compartment cover with the notches on the computer 1 and then rotate the cover downward until it snaps into place 2 12 Replace the battery NOTE HP Mobile Broadband will be disabled if the battery is not replaced 13 Reconnect external power 14 Reconnect external devices 15 Turn on the computer 22 Chapter 2 Wireless and local area network ...

Page 33: ...ting system 2 Close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface with the battery bay toward you 6 Remove the battery 7 Lift the compartment cover 1 to release it and then lift and rotate the compartment cover 2 8 Remove the cover from the computer 3 Using HP Mobile Broadband sel...

Page 34: ... 2 and then remove the SIM card 3 10 Align the tabs on the compartment cover with the notches on the computer 1 and then rotate the cover downward until it snaps into place 2 11 Replace the battery 12 Reconnect external power 13 Reconnect external devices 14 Turn on the computer 24 Chapter 2 Wireless and local area network ...

Page 35: ...nd Internet Connection Sharing ICS HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers may not be able to connect to the Internet using the Bluetooth...

Page 36: ...nect to the network you want to use Cannot connect to a WLAN If you have a problem connecting to a WLAN confirm that the integrated WLAN device is properly installed on your computer NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing W...

Page 37: ...uter follow these steps 1 Open your Internet browser and go to http www hp com support 2 Select your country or region 3 Click the option for software and driver downloads and then type your computer model number in the Search box 4 Press enter and then follow the on screen instructions NOTE If the WLAN device you are using was purchased separately consult the manufacturer s Web site for the lates...

Page 38: ... connection is very weak or if your computer cannot make a connection to a WLAN minimize interference from other devices as follows Move your computer closer to the wireless router or access point Temporarily disconnect devices such as a microwave cordless phone or cellular phone to be sure that other wireless devices are not interfering 1 Select Start Control Panel Network and Internet Network an...

Page 39: ...om TV and radio reception orient the circuitry end of the cable 2 toward the device To connect the network cable WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 network jack 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the cable into a network wall jack 2 Connecting t...

Page 40: ...t TouchPad buttons like the corresponding buttons on an external mouse NOTE For information on identifying the TouchPad components refer to TouchPad on page 1 Some computer models also support a variety of TouchPad gestures as described in the following sections Two finger scrolling select models only Two finger scrolling is useful for moving up or down on a page or image To scroll place two finge...

Page 41: ...as photos and pages To rotate anchor your thumb on the TouchPad and then move your forefinger in a semicircular motion around your thumb Pinching select models only NOTE For some computer models pinching is enabled at the factory To disable pinching select Start Control panel Mouse Device Settings Settings Pointer Motion Pinch Zoom Then clear the check box next to the function you want to disable ...

Page 42: ...se features select Start Devices and Printers Then right click the device representing your computer and select Mouse settings Using hotkeys Hotkeys are combinations of the fn key 1 and either the esc key 2 one of the function keys 3 or the spacebar 4 The icons on the f1 through f12 keys and the spacebar represent the hotkey functions Hotkey functions and procedures are discussed in the following ...

Page 43: ...arn to use the computer and Windows features Updates for the Windows operating system drivers and the software provided on your computer Checkups for computer functionality Automated and interactive troubleshooting repair solutions and system recovery procedures Links to support specialists Open the Print Options window fn f2 Opens the Print Options window of the active Windows application Open a ...

Page 44: ...docking device or expansion product Initiate Sleep fn f5 CAUTION To reduce the risk of information loss save your work before initiating Sleep When Sleep is initiated your information is stored in system memory the screen is cleared and power is conserved While the computer is in the Sleep state the power lights blink The computer must be on before you can initiate Sleep NOTE If a critical battery...

Page 45: ...a DVD or a BD is playing press fn f11 to play the previous track of the CD or the previous section of the DVD or BD Play the next track on an audio CD a DVD or a BD fn f12 While an audio CD a DVD or a BD is playing press fn f12 to play the next track of the CD or the next section of the DVD or BD Turn the keyboard lights on or off select models only fn spacebar Turns the keyboard lights on or off ...

Page 46: ... up down left or right to navigate through screens or quickly scroll through documents NOTE For the flick movement to work a scrollbar must be present and in the active window Dragging Press your finger on an item on the screen and then move your finger to drag an item to a new location You can also use this motion to slowly scroll through documents Scrolling Scrolling is useful for moving up or d...

Page 47: ...thumb Pinching Pinching allows you to zoom in or out on items such as PDFs images and photos To pinch Zoom out by holding two fingers apart on the screen and then pull the fingers together to decrease an object s size Zoom in by holding two fingers together on the screen and then pull the fingers apart to increase an object s size Using the touch screen select models only 37 ...

Page 48: ...ices and Printers Then right click the device representing your computer and select Mouse settings These preferences apply to any pointing device in the system To change or test click settings 1 Select Start Control Panel Hardware and Sound Pen and Touch Pen Options tab 2 Under Pen Actions select the action and then click Settings 3 After making any changes or testing the settings click OK To chan...

Page 49: ...on with the fn key Using the embedded numeric keypad The 15 keys of the embedded numeric keypad can be used like the keys on an external keypad When the embedded numeric keypad is turned on each key on the keypad performs the function indicated by the icon in the upper right corner of the key Enabling and disabling the embedded numeric keypad Press fn num lk to enable the embedded numeric keypad T...

Page 50: ...p or page down keys When num lock on an external keypad is turned on the num lock light on the computer is turned on When num lock on an external keypad is turned off the num lock light on the computer is turned off To turn num lock on or off on an external keypad as you work Press the num lk key on the external keypad not on the computer Cleaning the TouchPad and keyboard Dirt and grease on the T...

Page 51: ...cam that allows you to capture and share video Preinstalled multimedia software that allows you to play and manage your music movies and pictures Multimedia buttons select models only and hotkeys that provide fast access to multimedia tasks NOTE Your computer may not include all of the components listed The following sections explain how to identify and use the multimedia components included with ...

Page 52: ...o speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the headphone jack the computer speakers are disabled 6 Audio in microphone jack Connects an optiona...

Page 53: ... minus sign 2 To increase volume slide your finger across the volume scroll zone from left to right or tap the plus sign 3 NOTE The tapping sound made by the volume button is enabled at the factory You can disable the sound in Setup Utility f10 Windows volume control a Click the Speakers icon in the notification area at the far right of the taskbar b Increase or decrease the volume by moving the s...

Page 54: ...edia activity buttons select models only control the play of an audio CD or a DVD or BD that is inserted into the optical drive Using the media activity hotkeys A media activity hotkey is a combination of the fn key 1 and a function key 2 When an audio CD or a DVD is not playing press fn f9 3 to play the disc When an audio CD or a DVD is playing use the following hotkeys To pause or resume playing...

Page 55: ...cord and pause live TV on the computer TouchSmart and MediaSmart include the following features With an Internet connection play classic oldies choose from a range of TV shows and channels and watch the HP TV channel streamed in full screen Photo and video upload support Upload your photos to an Internet photo service such as Snapfish Upload your home videos directly to YouTube Upload videos you c...

Page 56: ... multimedia software from a disc 1 Insert the disc into the optical drive 2 When the installation wizard opens follow the on screen instructions 3 Restart the computer if prompted to do so 46 Chapter 4 Multimedia ...

Page 57: ...s Be sure that the device cable is securely connected to the correct jack on your computer Cable connectors are normally color coded to match the corresponding jacks on the computer Be sure to install any drivers required by the external device NOTE A driver is a required program that acts like a translator between the device and the programs that use the device Checking your audio functions To ch...

Page 58: ...cording speak directly into the microphone and record sound in a setting free of background noise To confirm or change the audio settings on your computer select Start Control Panel Hardware and Sound Sound 48 Chapter 4 Multimedia ...

Page 59: ...If a properly connected external display device does not display an image press fn f4 to transfer the image to the device Repeatedly pressing fn f4 alternates the screen image between the computer display and the device Connecting an HDMI device The computer includes an HDMI High Definition Multimedia Interface port The HDMI port connects the computer to an optional video or audio device such as a...

Page 60: ...evice such as a high definition TV to the HDMI port on your computer Then configure the default audio playback device as follows 1 Right click the Speakers icon in the notification area at far right of the taskbar and then click Playback devices 2 On the Playback tab click either Digital Output or Digital Output Device HDMI 3 Click Set Default and then click OK To return audio to the computer spea...

Page 61: ...n this section To use the webcam Double tap the HP TouchSmart icon or the MediaSmart icon on the desktop and then do one of the following Tap the video icon 1 on the screen A window opens that displays a Webcam button Tap the Webcam button NOTE In the video module you can start the webcam create a video and upload your video to YouTube or Tap the small Webcam icon 2 at the bottom of the screen Web...

Page 62: ...at distinguishes it from another color what makes a color red green or blue Hue is distinct from saturation which measures the intensity of the hue Saturation Controls the strength of color in the final image A higher saturation setting creates a bolder image a lower saturation setting creates a more subtle image Sharpness Controls the definition of edges in an image A higher sharpness setting cre...

Page 63: ...s listed in the Device Manager utility 1 Remove any discs from the optical drive 2 Select Start Control Panel System and Security Then in the System area click Device Manager 3 In the Device Manager window click the arrow next to DVD CD ROM drives to expand the list to show all of the installed drives 4 Right click the optical device listing to perform the following tasks Update driver software Di...

Page 64: ... in your multimedia program to restart the disc In rare cases you may need to exit the program and then restart it Increase system resources Turn off printers and scanners and unplug cameras and portable handheld devices Disconnecting these Plug and Play devices frees up valuable system resources and results in better playback performance Change desktop color properties Because the human eye canno...

Page 65: ...k on a blank area of the computer desktop and select Screen resolution b Specify a primary display and a secondary display NOTE When using both displays the movie image will not appear on any display designated as the secondary display To get information about a multimedia question not covered in this guide go to Start Help and Support The process of burning a disc does not begin or it stops befor...

Page 66: ...open Device Manager if necessary and then verify that the drivers are once again listed 7 Try running your program again If uninstalling and reinstalling the device drivers does not correct the problem you may need to update your drivers using the procedures in the following section Obtaining the latest HP device drivers 1 Open your Internet browser go to http www hp com support and select your co...

Page 67: ...ers You can obtain the latest Windows device drivers by using Windows Update This feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products To use Windows Update 1 Click Start All Programs Windows Update NOTE If you have not previously set up Windows Update you will be prompted to enter settings before you can check for updates ...

Page 68: ...mation do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery pow...

Page 69: ...rking NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Using the battery meter The battery meter is located in the notification area at the far right of the taskbar The battery meter allows you to quickly access power settings view remaining battery charge and select a different power plan To display the percen...

Page 70: ... click More power options or Select Start Control Panel System and Security Power Options 2 Select a power plan and then click Change plan settings 3 Change the settings as needed 4 To change additional settings click Change advanced power settings and make your changes Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation f...

Page 71: ... area changes appearance When you disconnect external AC power the following events occur The computer switches to battery power The display brightness is automatically decreased to save battery life To increase display brightness press the fn f8 hotkey or reconnect the AC adapter Connecting the AC adapter WARNING To reduce the risk of electric shock or damage to the equipment Plug the power cord ...

Page 72: ...er is not plugged into external power the computer runs on battery power When the computer is plugged into external AC power the computer runs on AC power If the computer contains a charged battery and is running on external AC power supplied through the AC adapter the computer switches to battery power if the AC adapter is disconnected from the computer NOTE The display brightness is decreased to...

Page 73: ...cycles and capacity To access battery information Select Start Help and Support Learn Power Plans Frequently Asked Questions Using Battery Check Help and Support provides information on the status of the battery installed in the computer To run Battery Check 1 Connect the AC adapter to the computer NOTE The computer must be connected to external power for Battery Check to function properly 2 Selec...

Page 74: ...ay 1 3 Rotate the battery into the battery bay until it is seated 2 The battery release latch automatically locks the battery into place To remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery NOTE The battery release latch automatically returns to its original position 64 Chapter 5 Power management ...

Page 75: ... for 2 weeks or more or is much warmer or cooler than room temperature To prolong battery life and optimize the accuracy of battery charge displays follow these recommendations If you are charging a new battery charge it fully before turning on the computer Charge the battery until the battery light turns off NOTE If the computer is on while the battery is charging the battery meter in the notific...

Page 76: ...tery alerts and system responses can be changed using Power Options in Windows Control Panel Preferences set using Power Options do not affect lights Identifying low battery levels When a battery that is the sole power source for the computer reaches a low battery level the battery light blinks If a low battery level is not resolved the computer enters a critical battery level and the battery ligh...

Page 77: ...it Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Insert a charged battery or plug the computer into external power 2 Exit Hibernation by pressing the power button Calibrating a battery Calibrate a battery under the following conditions When battery charge displays seem inaccurate When you observe a significant change in battery run time Even if a bat...

Page 78: ...ver 5 Click Change advanced power settings 6 Click the plus sign next to Sleep and then click the plus sign next to Hibernate after 7 Record the On battery setting under Hibernate after so that you can reset it after the calibration 8 Change the On battery setting to Never 9 Click OK 10 Click Save changes Step 3 Discharge the battery The computer must remain on while the battery is being discharge...

Page 79: ...ation after calibration may result in a full battery discharge and information loss if the computer reaches a critical battery level 1 Click the battery meter icon in the notification area and then click More power options or Select Start Control Panel System and Security Power Options 2 Under the current power plan click Change plan settings 3 Reenter the settings that you recorded for the items ...

Page 80: ...tors Battery Check notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition A message refers you to the HP Web site for more information about ordering a replacement battery If the battery is possibly covered by an HP warranty instructions include a warranty ID NOTE To ensure that you always have battery po...

Page 81: ...Start 3 Click Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press ctrl alt delete and then click the Power button Press and hold the power button for at least 5 seconds Disconnect the computer from external power and remove the battery Shutting down the computer 71 ...

Page 82: ...moving parts an SSD does not generate as much heat as a hard drive To view the drives installed on the computer select Start Computer Handling drives Drives are fragile device components that must be handled with care Refer to the following cautions before handling drives Additional cautions are included with the procedures to which they apply 72 Chapter 6 Drives ...

Page 83: ...remes Avoid exposing a drive to liquids Do not spray the drive with cleaning products Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices wit...

Page 84: ...rive type Write to CD RW Write to DVD RW R Write to DVD RW DL Write label to LightScribe CD or DVD RW R Blu ray ROM DVD R RW SuperMulti DL Drive Yes Yes Yes No SuperMulti LightScribe DVD RW and CD RW Combo Drive with DL support Yes Yes Yes Yes Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive Yes Yes Yes Yes CAUTION To prevent possible audio and video degradation loss of information or los...

Page 85: ...ermanently store large amounts of information After data is recorded it cannot be erased or written over DVD RW discs Use DVD RW discs if you want to be able to erase or write over data that you saved earlier This type of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed LightScribe DVD R discs Use LightScribe DVD R discs for sharing and...

Page 86: ...t surfaces and position the disc label side up over the tray spindle NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray If you have not yet configured AutoPlay as described in the following section an AutoPlay dialog box opens It prompts you to se...

Page 87: ...se under applicable copyright laws to make unauthorized copies of copyright protected material including computer programs films broadcasts and sound recordings Do not use this computer for such purposes CAUTION To prevent loss of information or damage to a disc observe the following guidelines Before writing to a disc connect the computer to a reliable external power source Do not write to a disc...

Page 88: ...ot play CD RWs use CD Rs to burn music CDs A CD RW or DVD RW is generally best for burning data files or for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed DVD players used in home systems usually do not support all DVD formats Refer to the user guide that came with your DVD player for a list of supported formats An MP3 file uses less space than other ...

Page 89: ...olders on the hard drive so that the system can run more efficiently Disk Defragmenter is easy to use After you start it it works without supervision Depending on the size of your hard drive and the number of fragmented files it may take more than an hour to complete You may want to set it to run during the night or another time when you do not need access to your computer HP recommends defragment...

Page 90: ...ected to USB ports are not protected by HP ProtectSmart Hard Drive Protection For more information refer to the HP ProtectSmart Hard Drive Protection software Help Identifying HP ProtectSmart Hard Drive Protection status The drive light on the computer turns on to show that the drive is parked To determine whether a drive is currently protected or whether a drive is parked select Start Control Pan...

Page 91: ...Smart Hard Drive Protection Additionally members of an Administrator group can change the privileges for non Administrator users Determine whether a drive in the system is supported To open the software and change settings follow these steps 1 In Mobility Center click the hard drive icon to open the HP ProtectSmart Hard Drive Protection window or Select Start Control Panel Hardware and Sound HP Pr...

Page 92: ...th the hard drive bay toward you loosen the 3 hard drive cover screws 1 8 Lift the hard drive cover away from the computer 2 9 Pull the hard drive tab to the left 1 to disconnect the hard drive 10 Lift the hard drive 2 out of the hard drive bay To install a hard drive 1 Insert the hard drive into the hard drive bay 1 82 Chapter 6 Drives ...

Page 93: ... tab 2 to the right until the hard drive snaps into place 3 Align the tabs on the hard drive cover with the notches on the computer 1 4 Close the cover 2 5 Tighten the 3 hard drive cover screws 3 Replacing the hard drive 83 ...

Page 94: ...s To add more USB ports connect an optional hub or expansion product Connecting a USB device CAUTION To prevent damage to a USB connector use minimal force to connect a USB device To connect a USB device to the computer connect the USB cable for the device to the USB port You will hear a sound when the device has been detected NOTE The first time you connect a USB device the Installing device driv...

Page 95: ...Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left of the notification area 2 Click the name of the device in the list NOTE You are prompted that it is safe to remove the hardware device 3 Remove the device Using a USB device 85 ...

Page 96: ...ATA cable for the device to the eSATA port You will hear a sound when the device has been detected Removing an eSATA device CAUTION To prevent loss of information or an unresponsive system use the following procedure to safely remove the device CAUTION To prevent damage to an eSATA connector do not pull on the cable to remove the eSATA device 1 Click the Safely Remove Hardware and Eject Media icon...

Page 97: ...8 External media cards 87 ...

Page 98: ... SD Memory Card xD Picture Card XD Inserting a digital card CAUTION To avoid damaging the digital card or the computer do not insert any type of adapter into the Digital Media Slot CAUTION To prevent damage to the digital card connectors use minimal force to insert a digital card 1 Hold the digital card label side up with the connectors facing the computer 2 Insert the card into the Digital Media ...

Page 99: ...o remove a digital card a Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left side of the notification area b Click the name of the digital card in the list NOTE You are prompted that it is safe to remove the hardware devi...

Page 100: ...install other software such as card services socket services or enablers supplied by the ExpressCard manufacturer Inserting an ExpressCard CAUTION To prevent damage to the computer and external media cards do not insert a PC Card into an ExpressCard slot CAUTION To prevent damage to the connectors Use minimal force when inserting an ExpressCard Do not move or transport the computer when an Express...

Page 101: ...e following procedure to safely remove the ExpressCard 1 Save your information and close all programs associated with the ExpressCard NOTE To stop a data transfer click Cancel in the operating system Copying window 2 To remove an ExpressCard a Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware an...

Page 102: ...92 Chapter 8 External media cards ...

Page 103: ...9 Memory modules 93 ...

Page 104: ...To use a dual channel configuration when adding a second memory module be sure that both memory modules are the same size Adding or replacing a memory module in the expansion memory module slot The expansion memory module slot is stacked above the primary memory module slot To add or replace a memory module in the expansion memory module slot follow these steps 1 Save your work 2 Shut down the com...

Page 105: ...odule The memory module tilts up CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module b Grasp the edge of the memory module 2 and gently pull the module out of the memory module slot To protect a memory module after removal place it in an electrostatic safe container Adding or replacing memory modules 95 ...

Page 106: ...b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place 11 Align the tabs 1 on the memory module compartment cover with the notches on the c...

Page 107: ... whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface 6 Remove the battery from the computer 7 Loosen the 3 memory module compartment cover screws ...

Page 108: ...protect a memory module after removal place it in an electrostatic safe container 10 Insert a memory module in the primary memory module slot a Align the notched edge 1 of the memory module with the tab in the memory module slot CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do not bend the memory module ...

Page 109: ...he computer NOTE If you removed a memory module from the expansion memory slot before removing the primary memory module replace the memory module in the expansion memory module slot 12 Close the cover 2 13 Tighten the 3 memory module compartment cover screws 3 14 Replace the battery 15 Turn the computer right side up and then reconnect external power and external devices 16 Turn on the computer A...

Page 110: ...10 Security 100 Chapter 10 Security ...

Page 111: ...computer from being mishandled or stolen NOTE Before you send your computer for service remove all password and fingerprint settings Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Norton Internet Security software Unauthorized access to data Firewall software Windows updates Unauthorized access to Setup Utility BIOS settings and other system iden...

Page 112: ... tips for creating and saving passwords When creating passwords follow requirements set by the program Write down your passwords and store them in a secure place away from the computer Do not store passwords in a file on the computer Do not use your name or other personal information that could be easily discovered by an outsider The following sections list Windows and Setup Utility passwords and ...

Page 113: ...to the following topics Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility After this password is set you must enter it each time you access Setup Utility Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or delet...

Page 114: ...our current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press enter To delete an administrator password type your current password in the Enter Password field and then press enter 4 times 3 To save your changes and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes Your changes go into eff...

Page 115: ...password type your password in the Enter New Password and Confirm New Password fields and then press enter To change a power on password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press enter To delete a power on password type your current password in the Enter Current Password field and then...

Page 116: ...t be kept up to date Norton Internet Security an antivirus program is preinstalled on the computer The software includes 60 days of free updates It is strongly recommended that you protect the computer against new viruses beyond 60 days by purchasing extended update service Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided...

Page 117: ...vity and automatic monitoring of all incoming and outgoing traffic Refer to the firewall user guide or contact your firewall manufacturer for more information NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized e mail attachments To temporarily resolve the problem disable the firewall perform the task t...

Page 118: ...may have become available after the computer was shipped To be sure that all available updates are installed on the computer observe these guidelines Run Windows Update as soon as possible after you set up your computer Use the update link at Start All Programs Windows Update Run Windows Update monthly thereafter Obtain updates to Windows and other Microsoft programs as they are released from the ...

Page 119: ... 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key Using the fingerprint reader select models only NOTE The location of the fingerprint reader varies by computer model Installing an optional security cable 109 ...

Page 120: ... text and then click Next The Verify Your Identity page opens 3 Type your Windows password if one has been established and then click Next NOTE If you do not have a Windows password the Protect Your Windows Account page opens You can create a Windows password at this time or you can skip this step by clicking Next However setting a Windows password optimizes the security of your computer The Finge...

Page 121: ...gerprints and then repeat steps 1 through 8 for each fingerprint registered or Click No if you do not want to register additional fingerprints The Registration Complete page opens 9 Click Finish NOTE Each user who wants fingerprint access to the computer must repeat steps 1 through 9 Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint follow these ste...

Page 122: ...A Setup Utility 112 Appendix A Setup Utility ...

Page 123: ...r preferences To start Setup Utility Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc 2 When t...

Page 124: ...ration Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter Your change goes into effect immediately Navigating and selecting in Setup Utility Because Setup U...

Page 125: ...mputer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Exit Load Setup Defaults...

Page 126: ...After either choice the computer restarts in Windows 116 Appendix A Setup Utility ...

Page 127: ...word Enter change or delete an administrator password Power On Password Enter change or delete a power on password System Configuration menu Select To do this Language Support Change the Setup Utility language Button Sound select models only Enable disable the capacitive button tapping sound Virtualization Technology select models only Enable disable the processor Virtualization Technology Process...

Page 128: ...apter boot Enable disable boot from Internal Network Adapter Boot Order Set the boot order for Hard drive Internal CD DVD ROM drive USB Diskette on Key USB hard disk USB CD DVD ROM drive USB Floppy Network adapter Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive self test on the hard drive NOTE On models with two hard drives this menu option is called Primary Hard Disk Se...

Page 129: ...talled on the computer If your computer is connected to a network consult the network administrator before installing any software updates especially system BIOS updates NOTE The computer system BIOS is stored on the system ROM The BIOS initializes the operating system determines how the computer will interact with the hardware devices and provides for data transfer among hardware devices includin...

Page 130: ...unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power fr...

Page 131: ...layed follow these steps 1 Open Windows Explorer by selecting Start Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the...

Page 132: ...ct from the models listed 4 Select your operating system 5 When the list of drivers is displayed click an updated driver to open a window containing additional information 6 Click Install now to install the updated driver NOTE In some locations you may be able to download the driver and install it later To do this click Download only to save the file to your computer When prompted click Save and t...

Page 133: ... 9 battery temperature 70 battery identifying 11 bays battery 9 11 BD playing 76 removing 79 BIOS updating 120 Blu ray ROM DVD R RW SuperMulti DL Drive 74 Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive 74 Bluetooth device 14 25 Bluetooth label 11 boot options 118 boot order 118 button sound 117 buttons power 4 TouchPad 2 TouchPad on off 2 volume mute 4 43 volume scroll zone 43 wireless ...

Page 134: ...t Hard Drive Protection 80 installing 82 removing 81 replacing 81 hard drive HP ProtectSmart Hard Drive Protection 80 installing 82 removing 81 replacing 81 hard drive self test 118 hard drive identifying 9 hardware identifying 1 HDMI port 49 HDMI port identifying 6 HDMI connecting 49 headphone audio out jacks 6 42 headphones 42 Hibernation exiting 59 initiated during critical battery level 66 ini...

Page 135: ...ing 94 97 upgrading primary 97 memory module compartment cover removing 95 replacing 96 memory test 118 memory replacing memory modules 94 97 microphone audio in jack 6 microphones internal 42 Microsoft Certificate of Authenticity label 11 minimizing interference 28 monitor port external 7 monitor connecting 49 mouse external setting preferences 30 multimedia components identifying 41 multimedia s...

Page 136: ...ng 45 Wireless Assistant 15 software updating 119 solid state drive SSD 72 speakers 42 storing battery 70 SuperMulti LightScribe DVD RW and CD RW Combo Drive with DL support 74 System Configuration menu 117 system information displaying 115 117 T temperature 70 touch screen performing screen actions 35 preferences 38 using 35 TouchPad buttons 2 gestures 30 identifying 1 scrolling regions 2 using 3...

Page 137: ...15 HP Connection Manager 15 operating system 15 Wireless Assistant software 15 wireless function key 15 wireless icon 14 wireless light 15 wireless light identifying 3 wireless module compartment identifying 9 wireless network WLAN connecting 18 corporate WLAN connection 18 equipment needed 17 functional range 19 public WLAN connection 18 security 17 WLAN device 11 14 WLAN label 11 writable media ...

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