HP NetServer E 45, User Manual

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Appendix D Service and Support
72
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No parity, 8 data bits, 1 stop bit (N,8,1)
•
ASCII, XMODEM, 1K-XMODEM, YMODEM, YMODEM-G,
YMODEM-batch, ZMODEM, KERMIT, and Super KERMIT file
transfer protocols
Call (208) 344-1691 to connect to the HP NetServer Support BBS.
Automated Fax
HP’s automated fax system contains full product data sheets, price guides, and a
subset of the HP NetServer support information.
In the U.S., call (800) 333-1917 from a push button tone phone to request that an
index of available documents be sent to your fax machine. Call again to select the
documents that you want transmitted.
Outside the U.S. and Canada, call (208) 344-4809 from your fax machine. Use
the handset and touch-tone keyboard on your fax machine to request an index of
available documents. After you have made your choice, you are instructed to
press START on your fax machine and hang up the handset. The telephone
connection is maintained and used to send the fax to your machine. Call again
from your fax machine to select the documents that you want transmitted to you.
If you are using a fax modem instead of a fax machine, this process works only if
your fax software provides a START command.
HP NetServer Support News
HP NetServer Support News is an electronic newsletter dedicated to bringing you
late-breaking product and support information on HP NetServer products. This
newsletter is published once a month.
HP NetServer Support News can be obtained in several ways:
•
From the library of the HPPC forum on CompuServe
•
Via HP’s World Wide Web home page
•
Via Internet FTP
•
From HP’s Bulletin Board System
Each of these electronic sources is described in this appendix.