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Connecting to the controller CLI port
Using the CLI port and cable—known issues on Windows
When using the CLI port and cable for setting controller IP addresses and other operations, be aware of the following
known issues on Microsoft Windows platforms.
Problem
On Windows operating systems, the USB CLI port may encounter issues preventing the terminal emulator from
reconnecting to storage after the Management Controller (MC) restarts or the USB cable is unplugged and reconnected.
Workaround
Follow these steps when using the mini-USB cable and USB Type B CLI port to communicate out-of-band between the
host and controller module for setting network port IP addresses.
To restore a hung connection when the MC is restarted (any supported terminal emulator):
1.
If the connection hangs, disconnect and quit the terminal emulator program.
a.
Using Device Manager, locate the COM
n
port assigned to the Disk Array Port.
b.
Right-click on the hung
Disk Array USB Port
(
COM
n
), and select
Disable
.
c.
Wait for the port to disable.
2.
Right-click on the previously hung—now disabled—
Disk Array USB Port
(
COM
n
), and select
Enable
.
3.
Start the terminal emulator and connect to the COM port.
4.
Set network port IP addresses using the CLI (see procedure on
).
NOTE:
When using Windows 10/Server 2016 with PuTTY, the
XON/XOFF
setting must be disabled, or the COM port will
not open.