My image is grainy.
●
Use a lower
ISO Speed
setting (see
ISO Speed
under
Using the Capture Menu
on page 12
).
●
Add indirect lighting, use the flash (see
Flash Setting
under
Using the Capture
Menu
on page 12
), or wait for natural lighting conditions to improve.
●
You may have zoomed in too far using digital zoom (see
Digital zoom
on page 11
).
●
If the camera is warm, the effect will diminish as the camera cools. For best image
quality, avoid storing the camera in very hot locations.
Images are missing on my camera.
Remove the memory card and see if the images are stored in internal memory. If so,
transfer the images to the memory card (see
Move Images to Card
under
Using the
Playback Menu
on page 16
).
The Power light is on but the Image Display is off, or the camera seems stuck and
won't operate.
●
Press
Live View/Playback
to reactivate the Image Display.
●
Reset the camera (see
Resetting the camera
on page 21
).
The camera responds sluggishly when trying to review images.
See
Storage
on page 29
and
Memory capacity
on page 30
for tips about memory
cards.
Video recording terminates abruptly. The video is saved successfully, but it is
shorter than expected.
Replace your memory card with a faster card. Look for cards marked High Performance,
Pro, Ultra, or High Speed.
Video recording terminates abruptly and the video will not play back.
Reformat the card (see
Install and format an optional memory card
on page 8
).
The camera gets warm (or even hot) to the touch.
This is normal. However, if anything seems out of the ordinary, turn off the camera and
allow the camera to cool. Then examine the camera and the batteries for signs of possible
damage.
For best image quality, turn off the camera when not using. Always store the camera in
a cool place.
My camera stalls when establishing a connection to the computer.
●
Ensure that the USB cable is properly connected to the camera and computer.
●
Try connecting the USB cable to another USB port on the computer.
●
Turn the camera off, then on again. If that does not fix the problem, reset the camera
(see
Resetting the camera
on page 21
).
●
If the problem persists, contact HP Support (see
Product support
on page 25
).
HP Photosmart E427 Digital Camera
23
