HP Jornada 820 User Manual Download

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143

Troubleshooting

If you encounter difficulties while using your HP Jornada

820 or 820e Handheld PC (H/PC), this chapter will help you

find answers. If you need information about troubleshooting

Microsoft® Windows® CE Services, click

Windows CE

Services Help Topics

on the

Help

menu in the Mobile

Devices window.

The information in this chapter will help you:

Troubleshoot basic problems

Troubleshoot problems with remote connections

Troubleshoot problems with the display

Troubleshoot problems connecting by infrared

Reset your HP Jornada

Summary of Contents for Jornada 820

Page 1: ...HP Jornada 820 820e Handheld PC User s Guide PartnumberF1260 90001 PrintedinSingapore Edition 1 ...

Page 2: ...hts reserved Reproduc tion adaptation or translation of this manual is prohibited without prior written permission of Hewlett Packard Company except as allowed under the copyright laws The programs that control this product are copyrighted and all rights are reserved Reproduction adaptation or transla tion of those programs without prior written permission of Hewlett Packard Co is also prohibited ...

Page 3: ...personal e mail and the Internet 33 Connecting to corporate e mail and network from offsite 41 Connecting to corporate e mail and networkresourcesonsite 49 Creating and modifying connections 53 Creating connections without the HP Jornada dialup application 54 Using your connections 56 Connecting to your desktop PC 65 Connecting for the first time 66 Connecting to your desktop partner 74 Connecting...

Page 4: ...117 Using OmniSolve from LandWare 119 Using bFAX Pro from bSquare 120 Using bFIND from bSquare 120 Customizing your HP Jornada 123 Adding to your HP Jornada 124 Fine tuning performance 130 Adjusting the HP Jornada touch pad 135 Managing battery power 136 Troubleshooting 141 Troubleshooting basic problems 142 Troubleshooting remote connections 144 Display 146 Resetting 147 Warranty support and serv...

Page 5: ...r notebook PC allowing you to take vital business data and documents with you and easily upload updated information upon returning to the office HP Jornada offers you the highest quality in perfor mance and battery life as well as rich programs and utilities designed by Hewlett Packard making HP Jornada your powerful reliable mobile business partner If you are familiar with Microsoft Windows produ...

Page 6: ...Jornada compact disc Includes programs and utili ties that add functionality to your HP Jornada Documentation pack Includes this User s Guide and Regulatory Information Leaflet HP Jornada Accessory Guide Includes information on accessories and products that can help you get the most from your HP Jornada The following optional accessories and their HP item num bers also are available from Hewlett P...

Page 7: ...ep instruc tions for using the programs on your HP Jornada are also included in online Help so you ll always have access to them and you don t have to carry this guide when you travel For more information on using online Help see the Using Help on your HP Jornada section in chapter 2 Contents This User s Guide includes the following chapters Chapter 1 Welcome Offers a quick overview of the HP Jorn...

Page 8: ...luded with your HP Jornada Microsoft Pocket Office Pocket Word Pocket Excel Pocket Access and Pocket PowerPoint and Microsoft InkWriter the HP Jornada backup and HP Jornada show applications bFAX Pro and bFIND from bSquare and OmniSolve from LandWare Chapter 7 Customizing your HP Jornada Details the many ways you can add functionality to your HP Jornada by installing additional software and progra...

Page 9: ...d the information you want easily Ashortcut anotherwaytodosomething orexpandedinformation aboutthetopic Cautionorwarninginformationaboutthetopic Thisisimportant information that should be observed to prevent loss of data or damagetoyourHPJornada Step by stepinstructions Helpfulinformationrelatedtothetopic ...

Page 10: ...ur device On the Start menu click Help connectingwhiletraveling or Windows CE Services online Help on your desktop PC In theMobileDeviceswindow click Help andthenclick Windows CE Services Help Topics Toolbarbuttons Clickandhold onatoolbarbuttontoseeitsname Dragoff the toolbarbuttonbeforeliftingtoavoidactivatingthebutton Troubleshootinginformation TheCommunicationsTroubleshooteronyourdesktop comput...

Page 11: ...0 only HP Jornada makes mobile computing simple and easy Several valuable features allow you to stay organized and in touch while you re on the road For instance The HP Jornada viewer application displays Pocket Outlook data at a glance allowing you to navigate to or view the data you need immediately You can even view notes attached to appointments The HP Jornada dialup application allows fast an...

Page 12: ...n you return to your office Pocket PowerPoint Create professional presentations on your desktop and then take them with you to show on your HP Jornada or project them with a direct connection to an external monitor or VGA projector MicrosoftPocketOutlook On the Start menu point to Programs point to Pocket Outlook and then click one of the following choices Calendar Never miss a meeting Keep track ...

Page 13: ...rer 4 0 1 Communication On the Start menu point to Programs point to Commu nication and then click one of the following choices ActiveSync Synchronize your HP Jornada with your desktop or notebook PC over a network or dial up connec tion from a remote location PC Link Establish the connection between your HP Jornada and desktop PC partner in a single click Remote Networking Connect to a dial up se...

Page 14: ...hen dial in from a simple window on your desktop Also accessible through a desktop icon HP Jornada backup Protect your valuable data even when you are away from your office by backing up your Contacts Calendar and Tasks data or your entire device to a CompactFlash or PC Card On the Start menu point to Programs point to HP Utilities and then click one of the following choices HP Jornada settings Ad...

Page 15: ...lator and then copy the results to any open docu ment World Clock Keep track of the time anywhere in the world and display useful travel information for both your home city and a city you are visiting bFIND Search for a word or text string in any database file file name or e mail message stored on your HP Jornada OmniSolve Perform complex mathematical and business calculations with this full featu...

Page 16: ...tal damage is not covered under the Hewlett Packard express warranty Avoiding radiated interference Radiated interference from other electronic equipment may affect the appearance of the display and the modem function of the HP Jornada Removing the HP Jornada from the source of the interference will return the modem function and display to normal Avoiding high temperatures Your HP Jornada is desig...

Page 17: ...and you will have a brief introduction to the Windows CE operating system When you have finished this chapter you will have all the information you need to begin working with your HP Jornada This chapter includes step by step instructions to help you Identify the hardware features of your HP Jornada Install the main and backup batteries Connect the AC adapter Run the Windows CE Welcome Wizard Put ...

Page 18: ...a to a full size VGA compatible monitor or projector so you can make business presentations any where anytime For more information see the Using Microsoft Pocket PowerPoint and Using HP Jornada show sections in chapter 6 Appointment notification LED Notifies you of scheduled appointments alarms and preset reminders and allows you to turn off an alarm without opening your HP Jornada For more inform...

Page 19: ...ctFlash Cards For a list of recommended accessory cards go to the Hewlett Packard Web site at www hp com handheld CompactFlash release button Ejects a CompactFlash Card from the slot AC port and AC power adapter Connect your HP Jornada to AC power anywhere in the world to charge the main battery or to connect to your desktop PC Serial Port RS 232C Connect your HP Jornada to your desktop PC to tran...

Page 20: ...pe II Card slot Enables you to use PC Cards also called PCMCIA Cards to expand memory or to add functionality to your HP Jornada For a list of recommended PC Cards go to the Hewlett Packard Web site at www hp com handheld PC Card release button Ejects a PC Card from the slot Backup battery compartment Holds two 3 V CR2032 coin cell backup batteries ...

Page 21: ... 8 Keyboard Allows comfortable touch typing and includes embedded numeric keypad Touch pad Offers full customization for desktop naviga tion See the Adjusting the HP Jornada touch pad section in chapter 7 Battery charging LED Glows while the main battery is charging when connected to AC power Red indicates that the battery power is low amber indicates that the battery power is at 90 percent of ful...

Page 22: ...batteries Follow the steps described below in the order they are presented Do not install the backup batteries before installing the main battery Installing the main battery The HP Jornada Standard Battery provides power to your HP Jornada when it is not connected to AC power Under normal operating conditions the battery should provide power for up to 10 hours Battery life will vary however depend...

Page 23: ... you should charge the main battery fully before operating your HP Jornada on battery power Charging the main battery takes approximately 3 5 to 5 hours Connecting the AC adapter To avoid running out of battery power you can operate your HP Jornada on AC power using the supplied AC adapter The AC adapter accepts voltages from 100 to 240 V enabling connections to AC power anywhere in the world When...

Page 24: ...t to AC power 1 Connect the cable from the AC adapter to the AC port on the right side of your HP Jornada 2 Connect the power cable to the AC adapter 3 Plug the power cable into an AC power outlet Use the AC adapter to plug your HP Jornada into external power whenever possible especially when connecting to a desktop PC using a PC Card modem NIC or other peripheral or letting the LED indicator flas...

Page 25: ...power to recharge To prevent loss of data replace the backup batteries as soon as a warning message appears on your screen indicating that backup battery power is low See the Managing battery power section in chapter 7 To install the backup batteries 1 Slide down the cover plate from the backup battery compartment on the left side of your HP Jornada see diagram 2 Remove the battery tray from the c...

Page 26: ...moments the Windows CE Welcome Wizard begins The Welcome Wizard presents a brief orientation that helps you to configure device settings such as the World Clock and Owner Identification Before you begin working you may need to adjust the brightness and contrast of the display to compensate for different lighting conditions and viewing angles You can use the keyboard to adjust both contrast and bri...

Page 27: ...ada To maximize battery life minimize the brightness setting and then adjust contrast to achieve readability If your HP Jornada freezes during operation you may need to perform a soft reset To reset use a pen or paperclip to press the red reset button located just above the On Off key Your HP Jornada will restart automatically Unsaved data in any open documents will be lost For more information se...

Page 28: ...city nearest your home in the drop down list on the Home City tab If your city is not listed you can use the World Clock control panel to add it later See the World Clock topic in online Help Select the city nearest your home from this list World Clock displays regional information based on the selected city Type the current time here to set the clock ...

Page 29: ...set Windows CE to display owner information such as your name address and phone number You can also type a note to be displayed for example you can offer a reward for the safe return of your HP Jornada To display your owner information each time that you start your HP Jornada select the Display Owner Identification check box under At Power On You can change the information you type here at any tim...

Page 30: ...ng a status area and a desktop icon Using the command bars Each program has a command bar located at the top of the program window The command bar displays both menu names and toolbar buttons Click the slider and drag to switch between displaying toolbar buttons only or menu names and toolbar buttons You can drag the slider to display the buttons and menu names you want You can also drag the slide...

Page 31: ...nt features of Windows CE and HP Jornada is instant on With instant on there is no waiting for HP Jornada to start up or shut down you can start working immediately by pressing the On Off key on the upper right corner of the keyboard When you are finished turn off your HP Jornada by pressing the On Off key or by clicking Suspend on the Start menu Turning off your HP Jornada simply suspends operati...

Page 32: ...ype accented or international characters press and hold the Fn AltGr key as you press the key combination corresponding to the character international versions only International versions of the HP Jornada have slightly different keyboard layouts You can also use the Keyboard control panel to adjust the how quickly characters repeat when you hold down a key To open the Keyboard control panel press...

Page 33: ... with a single click To open the HP settings control panel 1 On the Start menu point to Programs point to HP Utilities and then click HP settings or Press the HP Jornada settings hot key For more information about the HP Jornada settings application see the Using the HP settings appli cation section in chapter 7 or the HP Jornada settings topic in online Help ...

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Page 35: ...nformation that allows you to Decide why and how you want to connect Set up your HP Jornada to access personal e mail and the Internet Set up your HP Jornada to access corporate e mail and your network or PC when you are away from the office offsite Set up your HP Jornada to access corporate e mail and network resources when you are in the office onsite Set up additional connections with the HP Jo...

Page 36: ...Need access to corporate e mail and network services when you are on the road or out of the office Need access to corporate e mail and network services when you are onsite at your company Want access to your CompuServe mail Your answers to these questions will help you determine which equipment you can use in combination with your HP Jornada to keep in touch online The following illustra tion depi...

Page 37: ...at www hp com handheld A PPP Point to Point Protocol or SLIP Serial Line Internet Protocol account An Internet service provider ISP will provide you with important informa tion such as a user name password dial up phone number server names and so on A dial up connection set up on your HP Jornada This step is made easier with the HP Jornada dialup application Access to a phone line You can connect ...

Page 38: ...ider To access the Internet and e mail you will need to contact an ISP to set up a PPP account SLIP accounts are offered by some ISPs instead of PPP accounts Your HP Jornada supports the use of SLIP as well as PPP Your ISP will be able to give you all the configuration infor mation you need to connect your HP Jornada to the Internet and e mail service Please be sure to note the following Your acco...

Page 39: ... you through and the type of information you will need to provide ISP connection This portion of the program allows you to save and name your ISP connection configuration You can have more than one connection configuration for example one connection to your corporate network and one to your personal ISP so choose a connection name that will make it easy to deter mine which connection you want when...

Page 40: ...ns are recommended for your account E mail Service At this stage in the HP Jornada dialup process you can input the following e mail information UserID and password The user name UserID and password you use to access your e mail account may be the same as the user name and password you use to connect to your ISP However some ISPs assign a different name and password for this service Service types ...

Page 41: ...or sound an alarm when new mail arrives Only display messages from a specified number of recent days Get message headers only whenever you connect for full download later Get full copies of all messages and decide whether to download attachments when you connect The default options represent the settings used by many ISPs If you are not sure or you do not have guidance from your ISP try the defaul...

Page 42: ...program or Pocket Internet Explorer requires access Remember that your device needs to be connected to the phone line before a connection is possible Pocket Internet Explorer appearance Select the appropriate check box to show pictures play sounds or make the Web page fit onto your device screen Making these adjustments can decrease or increase your Web browsing speed in some cases Advanced settin...

Page 43: ...e first dialog box appears 2 Fill in the information requested in each screen 3 When you are finished click Done After you have completed this configuration process you will be able to select the connection profile from the HP dialup window on your desktop If you have already created one connection profile using the HP Jornada dialup application you can add another by clicking Edit next to the Con...

Page 44: ...are unable to find an analog phone line use the line dedicated to a fax machine Fax machines use only analog lines Dialing in When you are ready to dial in to your ISP use the HP dialup window To connect to your ISP 1 Double click the HP dialup icon on your desktop The HP dialup window appears 2 Select a location and a connection from the drop down boxes and then click Continue 3 In the Dial dialo...

Page 45: ...rer to browse the Web For more information see the Sending receiving and processing your e mail and Browsing the Web or your intranet with Pocket Internet Explorer sections in this chapter Connectingtocorporatee mailandnetwork fromoffsite If you want access to corporate e mail and Internet services when you are offsite you will need An installed modem If you have the HP Jornada 820 you have an int...

Page 46: ... phone line can damage your modem Installing and configuring a modem The HP Jornada 820 has a built in 56K V 90 modem for easy communication so no installation is required The HP Jornada 820e supports a variety of available PC Card modems For more information about compatible PC Card modems go to the HP Jornada Accessories page on the Hewlett Packard Web site at www hp com handheld To install and ...

Page 47: ...luding the Internet whenever you want to The HP Jornada application leads you through the process of configuring for your connections including Setting up a connection to your network Setting up an e mail service if you choose E mail Service as an option Setting up a Web service if you choose Web Service as an option In this case the Web may be your corporate intranet or the Web Setting up a locat...

Page 48: ...is includes information provided by your network administrator such as the dial up telephone number and IP DNS and WINS address settings Many networks automatically or dynami cally set both IP and DNS addresses If your network does not assign these automatically you should clear the Server assigned addresses option and type the addresses When you set the IP address you can also choose to use SLIP ...

Page 49: ...plies to your configuration Settings You can choose a variety of E mail Service settings You can ensure that your sent e mail complies with MIME formatting Multipurpose Internet Mail Extensions a format that allows binary messages such as graphics and audio files to be sent over the Internet You can also set e mail services to Disconnect after actions are performed Check for new mail at specified ...

Page 50: ...this applies to your settings Home and Search pages Set addresses for your Home and Search pages using this option AutoDial and AutoDisconnect These options allow HP Jornada to connect and disconnect automatically from your ISP when an application such as the Inbox program or Pocket Internet Explorer requires access Remember that your device needs to be connected to the phone line before a connect...

Page 51: ...de plus other dialing options You will also be able to save and name this group of settings as a profile so that you can choose among more than one profile when you dial up For instance you can create one connection profile for dialing from a hotel and another profile for dialing from your home After you collect the necessary information you are ready to start the HP Jornada dialup application To ...

Page 52: ...acturer To connect to an analog phone line use this procedure To connect the phone line to your HP Jornada 1 Connect the phone cord to the phone jack 2 Connect the other end of the phone cord to the phone connector on the back of your HP Jornada or to your PC Card modem following the instructions provided by your modem manufacturer Dialing in Use the HP Jornada dialup application to dial in to you...

Page 53: ...taskbar and then click Disconnect After you are connected to your network you may use the Inbox program to send and receive e mail or use Pocket Internet Explorer to browse your corporate intranet or the Web For more information refer to the Sending receiv ing and processing your e mail and Browsing the Web or your intranet with Pocket Internet Explorer sections in this chapter Connectingtocorpora...

Page 54: ... your HP Jornada di rectly to a LAN NICs are available from several manu facturers as PC Card accessories For a list of recom mended PC Card NICs go to the Hewlett Packard Web site at www hp com handheld Install the PC Card NIC in the PC Card slot on your HP Jornada and then attach the network cable according to the instructions provided by your card manufacturer In addition to the PC Card NIC you...

Page 55: ...ings and then click Control Panel 2 Double click the Network icon The Network Configuration dialog box appears 3 On the Adapters tab select the driver or adapter and then click Properties Check with your net work administrator if do not know which settings to use 4 On the Identification tab enter your user name password and domain name This information will be saved so you will not have to type it...

Page 56: ...by typing the complete path to the file in the Windows CE address bar To access a file on a network 1 On the Start menu point to Programs and then click Windows Explorer 2 Be sure the address bar is visible on the View menu be sure a check mark appears next to Address Bar 3 In the address bar type the full network path to the file you want to open using the format file servername share filename Or...

Page 57: ...nnection You can also use the HP Jornada dialup application to modify existing connections for instance you may want to change the dial up phone number or the dialing location To create an additional connection or location 1 Double click the HP dialup icon on your desktop The HP dialup window appears 2 Click Edit next to the Connection or Location box 3 In the Connections or Locations dialog box c...

Page 58: ...d modem If you have the HP Jornada 820 you have an internal modem so you are ready to go If you have the HP Jornada 820e you can choose from a variety of available PC Card modems For more information about compatible PC Card modems go to the HP Jornada Accessories page on the Hewlett Packard Web site at www hp com handheld A PPP SLIP or corporate account Set up an account with an ISP or your corpo...

Page 59: ...your service provider ISP or network administrator dial up access telephone number user name password and domain name 3 On the Start menu point to Programs point to Communication and then click Remote Networking 4 Double click the Make New Connection icon The Make New Connection dialog box appears 5 Enter a name for the connection such as Corporate Dial Up click Dial Up Connection and then click N...

Page 60: ...ds you are ready to use that connection for e mailing or browsing the Web or receiving your CompuServe mail Using Inbox You can use the Inbox program to send and receive e mail over the Internet with your HP Jornada You can also exchange e mail over your company s intranet either by remote dial up using your modem or by direct connection with an NIC Using Windows CE Services you can synchronize in...

Page 61: ...Connection choose the remote connection you want to use If you are receiving e mail through a network connection click Network Connection If you have not created a connection click Create new connection double click the Make New Connection icon and follow the instructions in the wizard When finished click Inbox on the Taskbar and continue setting up the Inbox 7 In the Mail General Preferences dial...

Page 62: ...nding receiving and processing your e mail You can send and receive e mail over the Internet with Inbox All you have to do is configure a connection to your ISP or corporate network with HP Jornada dialup applica tion or Remote Networking and set up an e mail service either with the HP Jornada dialup application or within the Inbox program itself You can connect to your ISP or network from within ...

Page 63: ...can set Inbox to download all your messages or only new message headers to the Inbox folder Downloading only the message headers saves space on your HP Jornada The original messages remain on the mail server Then you can select messages that you want to read and download those messages the next time you connect Icons on the Inbox message list indicate message status You can specify a line limit fo...

Page 64: ...line Help for more information SynchronizationwithyourdesktopPC You can synchronize your HP Jornada e mail with the e mail program Outlook or Exchange on your desktop PC partner When you synchronize Messages are copied from the Inbox folder on your desktop computer to the Inbox folder on your HP Jornada by default no attachments will be copied Messages on the two computers are linked So for in sta...

Page 65: ...rer If you did not use the HP Jornada dialup application to create your ISP or network connection you must set up a Remote Networking account first See the Creating connections without the HP Jornada dialup application section in this chapter Then set up Options in Pocket Internet Explorer The HP Jornada dialup application automatically updates the Pocket Internet Explorer settings However any cha...

Page 66: ...ogram and entering the address of a Web site Be sure your phone line is connected properly first If you prefer to dial up indepen dently of Pocket Internet Explorer you may want to clear the AutoDial option To connect with the HP Jornada dialup application use the following procedure To browse the Web or your intranet 1 Double click the HP dialup icon on your desktop 2 In the HP dialup window sele...

Page 67: ...your CompuServe mail If you are a member of CompuServe you can use Inbox to receive your CompuServe e mail on your HP Jornada To do this you will need to Use the Web browser and Internet account on your desktop PC partner to go to the CompuServe Web site at www csi com communications Follow the instructions that are provided at that site for creating a POP3 mailbox Be sure to choose a mailbox pass...

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Page 69: ... any PC that has Microsoft Windows CE Services installed You will learn to Connect to your desktop PC Set up Windows CE Services Establish a partnership between your HP Jornada and your desktop PC Use Windows CE Services to browse the contents of your HP Jornada Synchronize Microsoft Pocket Outlook data and e mail messages with Microsoft Outlook or Schedule and Exchange Transfer files between your...

Page 70: ...information on your device Synchronization compares the data on your device with your desktop PC and updates both computers with the most recent information For example Keep your Pocket Outlook data current by synchronizing your mobile device with your choice of Microsoft Outlook Inbox synchronization with Outlook Express is not currently supported Microsoft Schedule or Microsoft Exchange on your ...

Page 71: ...stalled the Setup Wizard will attempt to install Schedule version 7 0a The Setup Wizard can add Inbox extensions to enable you to transfer messages to your desktop mail client Exchange or Outlook You may need to restart your PC after installing each component The Desktop Software for Microsoft Windows CE compact disc includes the following software options for your desktop PC Windows CE Services A...

Page 72: ...ection to your desktop PC by modem Microsoft Internet Explorer version 4 01 The most recent version of the Internet browser for Windows 95 or Windows NT Windows NT Service Pack 3 System updates for Windows NT There are many Windows CE programs available including freeware and shareware Go to www microsoft com windowsce or try searching the Web on the keyword Windows CE to find additional programs ...

Page 73: ...e Windows CE Services Setup Wizard should start automatically If it does not start click Run on the Start menu and then type d setup where d is the letter assigned to your CD ROM drive 3 Follow the instructions that appear on your screen to set up Windows CE Services and then restart your desktop PC 4 After you restart your PC the Windows CE Services Get Connected dialog box appears prompting you ...

Page 74: ...have a 9 pin serial port on your desktop PC or if the port is in use by another device such as a printer or modem you may need to obtain an adapter from your computer manufacturer To connect your HP Jornada to your desktop PC 1 Insert the 9 pin end of the sync cable into a serial port on your desktop PC 2 Fully insert the flat end of the sync cable arrow side up into the serial port on the right s...

Page 75: ...Pocket Outlook data e mail messages and files between your HP Jornada and desktop PC When the New Mobile Device Detected dialog box appears on your desktop PC click Synchronize and then follow the instructions on the screen of your desktop PC to complete the New Partnership Wizard The wizard prompts you to type a name and a description for your HP Jornada The name can be anything you choose up to ...

Page 76: ...ps If you are unable to establish a connection between your HP Jornada and your desktop PC double click the connection icon in the status area of the taskbar on your HP Jornada The Connection Status dialog box may provide information about the problem You should also confirm that both the desktop PC and the HP Jornada are communicating at the same baud rate To check the baud rate on your desktop P...

Page 77: ...s shown in the following figure If these steps fail to correct the problem use the Windows CE Services Communications Troubleshooter The Communica tions Troubleshooter provides detailed diagnostic steps to identify and correct common problems To start the Communications Troubleshooter 1 On the Start menu of your desktop PC point to Microsoft Windows CE Services and click Mobile Devices 2 On the He...

Page 78: ...Start menu of your desktop PC point to Microsoft Windows CE Services and click Mobile Devices 2 On the File menu in the Mobile Devices window click Communications 3 Under Device Connections via Serial Port click Enable Auto Connect If you use the COM port of your desktop PC for other devices or if you have disconnected your HP Jornada and need to re establish the connection you can establish a man...

Page 79: ...ook PC Many notebook PCs have a built in infrared port however you may need to install a third party infrared transceiver on your desktop PC For more information about installing and configuring that device for use with your desktop PC refer to the instructions that came with your infrared port The Desktop Software for Microsoft Windows CE compact disc also includes infrared device drivers for Win...

Page 80: ...le click the Communications icon 2 On the PC Connection tab if it does not say Connect using Infrared Port click Change and then select Infrared Port from the list of available connections To establish an infrared connection 1 Line up the infrared port on your HP Jornada with the infrared device on your notebook or desktop PC 2 On your HP Jornada Start menu point to Programs point to Communication...

Page 81: ... are given the option to restore data from an existing backup file on the desktop PC Restor ing data in this way will replace all existing data on the HP Jornada with the data in the backup file on your PC If you have lost your HP Jornada or replaced it with another HP Jornada you can use the Restore function to set up a new device with the exact same data and settings as the old one provided you ...

Page 82: ...ansferring files section later in this chapter You cannot open files or start programs stored on your HP Jornada by double clicking their icons in the Mobile Devices window When you double click the icon for a file or program that is stored on your HP Jornada Windows CE Services displays the properties for that file or program as if you had clicked Properties on the File menu The Mobile Devices wi...

Page 83: ... as long as the computers are connected You can also synchronize at any moment by choosing Synchronize Now from the Tools menu in the Mobile Devices window Synchronizing selected data You can choose some or all of the following items to be synchronized Pocket Outlook data Synchronize the Calendar Contacts or Tasks information on your HP Jornada with information stored in Outlook or Schedule on you...

Page 84: ...e for example by synchronizing only 1 or 2 weeks of Calendar data can significantly speed up the synchronization process If you use Microsoft Outlook Windows CE Services synchronizes only 2 weeks of calendar data by default Resolving synchronization conflicts If the same item for example an appointment or a task has been modified on both the desktop PC and on the HP Jornada ActiveSync will indicat...

Page 85: ...ce You can do this by remote dial up connection or LAN connection to your desktop PC You can also connect to a computer not on a network such as your home computer and synchronize using a modem Before you can synchronize remotely the desktop PC or network server must be configured for Remote Access Ser vices Windows NT or Dial Up Networking Windows 95 or later and you must create a connection on y...

Page 86: ...he Waiting for mobile device to connect status message must be shown in the Mobile Devices window In the Windows CE Properties dialog box Enable a network connection must be selected Any folders or drives you want to access must be shared If you will be dialing in to a desktop PC running Windows 95 you must also have Dial up Networking components set up on the target desktop PC Accessing a compute...

Page 87: ... In the Windows CE Properties dialog box Enable a network connection must be selected Any folders or drives you want to access must be shared The only information you need to establish a remote network ing connection is Your Windows user name and password if you are re quired to log on to your computer Telephone number of the modem To create a connection to a computer not on a network such as a ho...

Page 88: ...appear in your remote synchronization dialog box To set a dialing location for a Remote Networking connection double click the icon for the connection in the Remote Networking folder In the Dial up Connection dialog box click Dial Properties and then fill in the information as you would for a network or ISP connection using the HP Jornada dialup application To start remote synchronization 1 On you...

Page 89: ...e converted before you can use them on your HP Jornada For example files created in Office 97 programs must be converted before they can be opened by the corresponding Pocket Office program and vice versa By default Windows CE Services automatically converts files to the appropriate file type However you can choose not to convert files or you can specify the conversions for each type of file by ch...

Page 90: ...s folders and programs you have added from an older model Windows CE device to your HP Jornada The transfer process you follow and the type of data that can be migrated depends on the make and model of the palmtop PC and whether it uses Windows CE Services to connect to your desktop PC Migrating data from older Windows CE palmtop PCs If your data is stored on a palmtop PC that uses an older versio...

Page 91: ...ick Backup Now to initiate the process Note the directory in which your data has been saved 4 Note the Communications Owner and World Clock alarm settings on your palmtop PC Also note Options and User Preferences settings for third party programs These settings are not restored automatically 5 Disconnect the palmtop PC 6 If H PC Explorer version 1 0 is set up on your desktop uninstall it using the...

Page 92: ...P 100 200LX Palmtop PC an HP OmniGo Organizer or another palmtop PC that does not run Windows CE you must first transfer the data to your desktop PC Use either the Hewlett Packard PIM Transla tion Utility for HP devices only or IntelliMigrate to import the data into Microsoft Outlook or Schedule 7 0a on your desktop PC After you have imported the data into Outlook or Schedule you can update the in...

Page 93: ...IM Translation Utility onto the desktop PC 1 Insert the HP Jornada Handheld PC compact disc into the CD ROM drive on your desktop PC 2 On the main menu of the HP Jornada compact disc installation screen click HP PIM Translation Utility PIMdatatranslation You can translate only one file at a time To translate multiple PIM data files you need to repeat the Translation operation for each file separat...

Page 94: ...use all translation goes through Schedule there is no direct mapping from earlier HP Palmtop products to Schedule for repeating weekly and monthly events As long as you do not edit imported repeat ing weekly or monthly events in Schedule before you synchronize them with the HP Palmtop PC they will translate correctly into repeating events on the palmtop PC If however you edit them in Schedule they...

Page 95: ...indicates that the data in a Phone Book field in the left column will be copied to the corresponding Schedule field in the right column Note that multiple Phone Book fields for example Address1 and Address2 can be mapped to the same Schedule field for example Business address No arrow in the center column indicates that there is no mapping and therefore the data will not be copied You can add or m...

Page 96: ...ping that is no arrow in the center column select a field name from the drop down list of the Schedule field immediately to the right of the field whose mapping you want to define The field name appears in the appropriate cell in the right column and a mapping arrow appears in the center column Mappingchanges If a field in the left column is mapped to the wrong field in the right column change the...

Page 97: ...ch translation is finished whether it completed successfully or was interrupted the results are written onto the Status screen Click the Status button on the Welcome screen to see the history of any translations begun during the current execution of the HP PIM Translation Utility ...

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Page 99: ...to ensure that the Pocket Outlook databases on your HP Jornada are always up to date with the Microsoft Outlook or Schedule data on your desktop Pocket Outlook also lets you set alarms and reminders so you never forget an appointment or meeting And if you want a personal reminder you can record voice memos to yourself with Microsoft Voice Recorder In this chapter you will find information about an...

Page 100: ...ation with the mail program on your desktop PC either Outlook or Exchange or by connecting directly to your mail server through an Internet or network account Keeping appointments with Calendar Use the Calendar program to schedule appointments meet ings and other events Quickly check your appointments in one of several views Day Week Month Year and Agenda To create a new appointment 1 From any vie...

Page 101: ...and receive messages using synchronization select ActiveSync If you connect to an ISP or network select the service you set up in Inbox or the HP Jornada dialup application 2 Click OK 3 On the File menu click Make Meeting 4 Enter the meeting information 5 Select the contacts you want to invite 6 Select other desired options and then clickOK Inbox automatically creates a meeting request and sends i...

Page 102: ...messages to this contact 4 To add a note or assign the contact to a category click Notes Categories Then select the notes area and enter your notes or select a category from the list 5 When you are finished click OK You can send up to 25 contact cards at a time to another Windows CE based device To do this line up the IR ports on the two devices so that they are within 1 meter 3 feet of one anothe...

Page 103: ...yed in red bold text To create a new task 1 In Tasks click the New Task button 2 Enter a description 3 Select the start date due date and other information 4 To add notes click Notes and then click in the Notes area Enter your notes and click OK 5 When you are finished click OK Managing your e mail with Inbox Use Inbox to send and receive e mail messages You can access your e mail by synchronizing...

Page 104: ...le day a week or up to 12 months at a time Using HP Jornada viewer also lets you to view a single field for any record or to switch instantly to Pocket Outlook for editing By default the HP Jornada viewer icon is displayed on the Windows CE desktop To start HP Jornada viewer 1 On the Start menu point to Programs point to HP Applications and then click HP viewer or Double click the HP viewer icon o...

Page 105: ...click the appropriate program or view HP Jornada viewer displays the current date and your next scheduled appointment below the toolbar in the Today Banner of the HP Jornada viewer window To quickly view detailed information about the appoint ment click the appointment title in the Today Banner The Today Banner displays the date and thenextscheduledappointment Click an icon to switch between Tasks...

Page 106: ...mmand Date Goto Date command Day View allows you to browse your schedule quickly for the current day or up to 7 days that you select To enable Day Zoom in n Month View Month View or Week View press the spacebar to display appointments and tasks for the selected date s Click an icon next to an appointment or event to expand a note or to display more information about that appointment or event You c...

Page 107: ...formation HP Jornada viewer lets you view all information for a particular contact on a single screen Type in the Find File As box to display only contacts matching the letter s you type Click a tab on the left side of the contact list to jump to contacts that begin with that letter To jump to the second letter on the tab click the tab again To change the field on which the contact list is sorted ...

Page 108: ...record and to play a recording 1 On the Start menu point to Programs point to Accessories and then click Voice Recorder 2 Hold your HP Jornada so that the microphone is near your mouth or the source of sound 3 Click Record You will hear a beep when recording begins 4 To stop recording click Stop The new recording appears on the recording list 5 To play a recording double click it on the recording ...

Page 109: ...the System control panel Add more memory to your device with a CompactFlash Card or PC Card For a list of recommended cards go to the Hewlett Packard Web site at www hp com handheld Use HP Mobile Voice to store your voice memos in a compressed format You can choose Mobile Voice format from the list of recording formats in the Voice Recorder program on the Tools menu click Recording Format This sav...

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Page 111: ...ate expenses and conduct searches Your HP Jornada also includes the HP Jornada backup applica tion which keeps things running smoothly In this chapter you will learn more about Microsoft Pocket Office which includes Microsoft Pocket Word Microsoft Pocket PowerPoint Microsoft Pocket Excel Microsoft Pocket Access HP Jornada show Microsoft InkWriter HP Jornada backup OmniSolve from LandWare bFAX from...

Page 112: ...typing in either Outline or Normal view A spelling checker is provided to verify spelling accu racy and you can quickly format text using buttons and menu commands similar to those found in Microsoft Word on your desktop PC You can access international characters and symbols for currencies on the Tools menu If you share documents with those who use other programs or those who do not have a Windows...

Page 113: ...he VGA compatible monitor Your Pocket PowerPoint file will include the text pictures notes and layout position of the original Microsoft PowerPoint presentation but it will not include animations or slide transitions To show a presentation 1 Using Windows CE Services copy the presentation from your desktop PC to your HP Jornada 2 On the Start menu point to Programs point to Office and click Micros...

Page 114: ...lick the VGA Out icon in the taskbar to disable the port when not in use To show a slide presentation on a VGA compatible monitor 1 Connect a standard VGA cable to the external monitor port on the back of your HP Jornada and to the VGA monitor 2 Start PowerPoint and open the presentation see To show a presentation earlier in this chapter 3 On the Tools menu click Set Up Show 4 From the View Show O...

Page 115: ...el pxl and Excel xls If you plan to send the document through e mail to someone who will be using Excel not Pocket Excel be sure to save it in the Excel xls format Pocket Excel provides fundamental spreadsheet tools such as formulas functions sorting and filtering You can split panes to easily view different areas of a large worksheet You can also freeze the top and leftmost panes in a worksheet t...

Page 116: ...rger database on your desktop PC or your corporate network You can also use Pocket Access to create new databases tables and SQL procedures directly on your device Programmers can use Microsoft ActiveX Data Objects for Windows CE ADOCE and Microsoft Visual Basic or Microsoft Visual C to develop custom database solutions For more information on creating custom database solutions go to the Microsoft...

Page 117: ... field enter an amount in the Field Size box You will not be able to change field sizes after the table is saved 8 To index the field select Yes from the Indexed list Indexing a field allows Pocket Access to find and sort information faster for that field 9 Repeat these steps until you have created all the fields you want for your table 10 On the File menu click Save Table If you have tables that ...

Page 118: ... your desktop PC and printing it from within a program on the desktop PC To print directly to a printer with a serial cable connection 1 Connect your HP Jornada to your PCL printer with a serial cable The HP Parallel Printer Cable is available as an accessory 2 Start the program that you used to compose the document if it is not currently running Pocket Word for example 3 On the File menu click Pr...

Page 119: ...da show application allows you to display your HP Jornada screen image on a VGA compatible monitor Using this option you can use other Microsoft Pocket Office products or third party programs to create and display presentations as well HP Jornada show displays screen resolution up to 640 x 480 at 256 colors To view your HP Jornada display on an external monitor 1 Use a standard VGA cable to connec...

Page 120: ...asiest for you You can type using the keyboard or you can draw using the HP Jornada touch pad To create an InkWriter document 1 On the Start menu point to Programs point to Accessories and then click InkWriter 2 Create your document To type click Writing on the View menu and then use the keyboard To draw click Drawing on the View menu and then click and drag on the HP Jornada touch pad to draw on ...

Page 121: ...f data backup The backup file is saved on the hard disk of your desktop PC When you restore data from a backup file created by Windows CE Services all data on your HP Jornada is replaced by the data in the backup file including files you have created programs you have installed and any system settings and options you have set To access the Windows CE Services Backup feature click Backup on the Too...

Page 122: ... up all informa tion stored in RAM including files you have created programs you have installed and any system settings and options you have set Select Back up PIM databases to back up only your Contacts Tasks and Calendar databases 4 Follow the instructions on your screen to complete the backup process If you have both a CompactFlash Card and a PC Card installed two folders appear in the My Handh...

Page 123: ... files To change regional settings on the Start menu point to Settings click Control Panel and then double click the Regional Settings icon UsingOmniSolvefromLandWare OmniSolve is a financial application designed specifically for real estate retail and business professionals who use palmtop PCs to make financial decisions quickly and accu rately OmniSolve employs a form filling metaphor to provide...

Page 124: ...need to set modem and dialing options in bFAX Pro before you send or receive faxes for the first time On the Options menu click Communications to set your modem settings and dialing options For more information on connecting a phone line to your HP Jornada and setting dialing options see the Connect the phone line section in chapter 3 To start bFAX Pro 1 On the Start menu point to Programs point t...

Page 125: ...that are started within bFIND You can search any or all of the following areas E mail messages Contacts Appointments and Tasks databases Other databases Pocket Access databases for example File contents including Pocket Word and Pocket Excel files File names searches files and folders bFAX packages To start bFIND 1 On the Start menu point to Programs point to Accessories and then click bFIND For d...

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Page 127: ...t options you can find ways to become more efficient and to make working with your HP Jornada more comfortable and fun This chapter covers Adding to your HP Jornada Including programs fonts sounds and bitmaps and peripheral devices Fine tuning performance Using Control Panel to set various options including general system settings HP Jornada hot keys and settings that can increase battery life HP ...

Page 128: ... disc included with your HP Jornada Other programs are available from software distributors and on the Web You cannot run programs designed for Windows 95 or Windows NT on your HP Jornada The only programs that will run on your HP Jornada must be designed specifically for Windows CE The HP Jornada compact disc includes many productivity enhancing programs such as Microsoft Java virtual machine whi...

Page 129: ...e type to the HP Jornada icon in the Mobile Devices window If the No converter selected dialog box appears click OK to copy the file without conversion Install software by dragging the program file to the Mobile Devices window only if no installer program is available Software installed in this way may not appear on the Remove Programs list and you may have to delete the program manually if you wi...

Page 130: ...ete and then click Remove Removing programs You can use either the Application Manager on your desktop PC or the Remove Programs control panel on your HP Jornada to remove programs To remove a program from your HP Jornada with the Remove Programs control panel 1 On the Start menu point to Settings and then click Control Panel 2 Double click the Remove Programs icon 3 From the Programs list select ...

Page 131: ...a desktop PC and then start Windows CE Services 2 In Windows Explorer on the desktop PC select the font files you want to copy 3 Drag the font files to the Windows folder on your HP Jornada If you are copying a Windows font you will be prompted to select the point sizes and styles you want to copy Adding sounds Your HP Jornada can play sounds wav files You can copy a Wave sound file from your desk...

Page 132: ...3 On the HP Jornada Start menu point to Settings and click Control Panel 4 Double click the Display icon 5 On the Background tab click Browse and then select the bitmap file to display as your background Adding peripherals You can also enhance the functionality of your HP Jornada by adding peripheral devices such as PC Cards CompactFlash Cards and USB devices Using PC Cards and CompactFlash Cards ...

Page 133: ... battery Connect to AC power while using PC Cards PC Card and CompactFlash memory modules appear as folders in the My Handheld PC folder The folder called Storage card represents the first card you inserted and the folder called Storage card 1 represents the next card that was inserted Connecting USB devices USB devices connect to the Universal Serial Bus USB port on your HP Jornada and typically ...

Page 134: ...rable power and can quickly drain your batteries Unplug the USB device when you are not using it Fine tuningperformance This section offers information about tailoring your HP Jornada to match your working style As on your desktop PC use Control Panel to change most of your HP Jornada options To open Control Panel 1 On the Start menu point to Settings and then click Control Panel Double click any ...

Page 135: ...play this information each time you turn on your HP Jornada Password The Password control panel allows you to protect your HP Jornada with a password You can choose to be prompted to enter the password each time you turn on your HP Jornada Regional Settings The Regional Settings control panel allows you to set the format for time date numbers and currency based on your geographic region Choose fro...

Page 136: ... keys The 11 HP Jornada hot keys give you one key access to your favorite programs The primary hot key assignments identify the programs that are activated when the corresponding hot key is pressed Using HP settings The HP settings application allows you to change or adjust important settings and allows you to quickly check the status of constantly changing information about your HP Jornada such a...

Page 137: ...a comfort able level Click the speaker icon to switch to the Volume Sounds control panel Changing HP settings profiles Your HP Jornada has four preset HP settings profiles Indoors Outdoors Power saving and My settings You can launch any profile by selecting the radio button associated with it You can also adjust any of the settings in any profile to suit your preference Settingsprofiles Batterysta...

Page 138: ...ry The Settings tab shows the available PC Card memory the program memory and the storage memory Setting the password delay timer If you have set a Windows CE password the Password tab lets you set a timed delay before the password is activated By using the password delay you can ensure that you do not have to re enter your password every time your HP Jornada auto suspends To set the password dela...

Page 139: ...the HP Jornada touch pad such as settings that remind you to take a short break To open the HP touch pad control panel 1 On the Start menu point to Programs point to HP Utilities and then click HP touch pad Prolonged use of the touch pad can put stress on your fin gers hands and wrists To reduce the risk of fatigue or stress from using the touch pad the HP Jornada touch pad surface is very sensiti...

Page 140: ... disable the touch pad when you type so you can rest your wrists on the touch pad without inadvertently moving the cursor or triggering a click To disable the touch pad 1 On the Touch pad tab of the HP touch pad Properties dialog box select Disable touch pad when typing 2 Adjust the slider to set the interval after which the touch pad is reactivated Managingbatterypower Because the data and files ...

Page 141: ...ata when the main battery runs down The two coin sized lithium ion backup batteries do not provide enough power to operate your HP Jornada They are intended only to protect your data until the main battery is recharged When the main battery is very low your HP Jornada will shut down and you will be unable to restart it until you charge the battery or connect to AC power The battery icon in the sta...

Page 142: ... panel to check the power level of the main battery and backup batteries as well as to set certain options that will improve battery life PowerStatustab The Power Status tab displays information about the current state of your batteries This information helps you determine how long you can operate you HP Jornada before needing to recharge the battery The power level of the main battery is displaye...

Page 143: ... in seconds Conserving battery power Under normal circumstances the HP Jornada Standard Battery should provide up to 10 hours of continuous use however certain tasks require more battery power and deplete the main battery faster Follow the tips below to maximize battery life Reduce the brightness of the display Compensate for low light by increasing the contrast See the Using the HP settings appli...

Page 144: ...most neces sary system sounds Set the screen to dim automatically after a short time Use the HP battery control panel to set the auto dimming feature Connect to AC power when using an external monitor Using an external monitor consumes considerable power and can drain your battery Avoid using PC Cards while on battery power Some PC Cards especially PC Card modems use consid erable power and will q...

Page 145: ...ormation about troubleshooting Microsoft Windows CE Services click Windows CE Services Help Topics on the Help menu in the Mobile Devices window The information in this chapter will help you Troubleshoot basic problems Troubleshoot problems with remote connections Troubleshoot problems with the display Troubleshoot problems connecting by infrared Reset your HP Jornada ...

Page 146: ...ery quickly See the Managing battery power section in chapter 7 HP Jornada does The HP Jornada is designed to stay on not auto while connected to a computer suspend when This is the correct behavior No action connected to a is needed desktop PC or when using the modem HP Jornada Batteries are too low to run device When automatically a critically low battery power condition is shuts down encountere...

Page 147: ...ory needs to be refreshed To increase program memory 1 Delete any unnecessary files 2 Close all applications 3 On the Start menu point to Settings and then click Control Panel Double click the System icon 4 On the Memory tab adjust the memory slider to increase the amount of program memory To refresh the memory 1 Save your data 2 Close all applications 3 Perform a soft reset See the Resetting sect...

Page 148: ...ws CE Services Help for more information Troubleshootingremoteconnections This section offers troubleshooting help for trying to connect your HP Jornada to other computers For problems commu nicating with your desktop see Windows CE Services Help Unable to dial out using the modem Verify that the modem is installed correctly model 820e only and connected to the telephone line If you are using the ...

Page 149: ...e correct dialing location selected On the Start menu point to Settings click Control Panel and then double click the Dialing icon Make sure that the location settings reflect your current location that the dialing pattern for the location is appropriate and that the local country and area code are correct Connection is unreliable Make sure the modem is firmly seated and connected to both your HP ...

Page 150: ...e room lighting Some types of lighting interfere with infrared communication Try moving to a different location or turning off some lights Display If you are having trouble viewing your data here are some suggestions Screen is blank If your HP Jornada fails to respond when you briefly press the On Off key try holding the button down for a full second If that does not work Make sure your battery co...

Page 151: ...rating system and preserves any saved data Full reset A full reset also called hard reset restores your HP Jornada to its original state erasing all informa tion you have entered To ensure the safety of your information in case a full reset is necessary you should regularly back up your data to your desktop PC using Windows CE Services or to a CompactFlash or PC Card using the HP Jornada backup ap...

Page 152: ...all data you have entered including all files system settings and pro grams you have installed If you have forgotten your pass word you will also need to perform a full reset Performing a full reset erases all files programs and appointments you have entered You can restore only data that has been backed up to your desktop PC or to a PC Card or CompactFlash Card For more information see the Backin...

Page 153: ...connect the AC adapter For more information see the Setting up your HP Jornada section in chapter 2 Your HP Jornada should turn on automatically and display the Windows CE Welcome Wizard For more information about this wizard see the Completing the Welcome Wizard section in chapter 2 5 Restore data to your HP Jornada from your most recent backup file For more information see the Backing up and Res...

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Page 155: ... give it as a gift the warranty is automatically transferred to the new owner and remains in effect for the original one year period beginning at the time of purchase During the warranty period we will repair or at our option replace at no charge a product that proves to be defective provided you return the product shipping prepaid to a Hewlett Packard service center Replacement may be made with a...

Page 156: ...exclusive remedy ANY OTHER IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS IS LIMITED TO THE ONE YEAR DURATION OF THIS WRITTEN WARRANTY Some states provinces or countries do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you IN NO EVENT SHALL HEWLETT PACKARD COMPANY BE LIABLE FOR CONSEQUENTIAL DAMAGES Some states provinces or countries do not al...

Page 157: ...he statutory rights implied by the Trade Prac tices Act 1974 or any corresponding State or territory legisla tion applicable to the sale of this product to you If you have any queries about your rights contact the Hewlett Packard Customer Care Center at 61 3 88778000 For consumers in New Zealand The above warranty terms or any other warranty statement enclosed with this product except to the exten...

Page 158: ...ulations when used in accor dance with the Product documentation provided by HP including any instructions for installing patches or up grades provided that all other products e g hardware software firmware used in combination with such HP product s properly exchange date data The duration of the Year 2000 warranty extends through January 31 2001 HP makes no representation or warranty respecting t...

Page 159: ...tic instructions and other service information contact one of the technical support numbers listed Please do not ship your unit for service without first contacting a Hewlett Packard office If your unit qualifies for in warranty service be ready to supply a dated proof of purchase In countries not listed in the following table contact your Hewlett Packard authorized dealer or sales office Before y...

Page 160: ...ell as tips and hints on how to get more from your handheld product at our worldwide Web site This computer service is provided free of charge you pay only for telephone charges and Internet service fees To connect to this Web site from a computer via the Internet go to www hp com handheld ...

Page 161: ... you need it Country Telephone Australia 61 3 88778000 Austria 43 6606386 Belgium Dutch 32 2 6268806 Belgium French 32 2 6268807 Canada 1 905 2064663 China 86 10 65645959 Czech Republic 420 2 61307310 Denmark 45 39 294099 Finland 358 20347288 France 33 1 43623434 Germany 49 1 805258143 Greece 30 1 6896411 HongKong 800 967729 Hungary 36 1 3430310 India 91 11 6826035 Indonesia 62 21 3503408 Ireland ...

Page 162: ...0 Spain 34 90 2321123 Sweden 46 8 6192170 Switzerland 41 848 801111 Taiwan 886 2 7170055 Thailand 66 2 6614011 Turkey 90 212 2245925 UK 44 171 5125202 USA Pre sales Information 1 800 443 1254 toll free no operator is available Support Service 1 970 635 1000 Palmtops Organizers toll call All Customer Care Centers are available during office hours Pre sales Information in the USA is available 24 hou...

Page 163: ...the equipment and consult a doctor as soon as possible Settingupandusingequipment Some people experience physical discomfort while using computers Sometimes this discomfort leads to Repetitive Strain Injury RSI also known as cumulative trauma disorder or repetitive motion injury Setting up and using equipment properly can help minimize this discomfort Well designed and adjusted equipment may not b...

Page 164: ...ding activities that exceed the body s ability Common factors associated with RSI include too many uninterrupted repetitions of an activity or motion performing an activity in an awkward or unnatural posture maintaining static posture for prolonged periods failing to take frequent short breaks and stress Certain medical conditions such as rheumatoid arthritis and diabetes may contribute to RSI RSI...

Page 165: ... reflectance approximately 75 percent of ceiling reflectance 40 percent of wall reflec tance and 30 percent of floor reflectance Try to avoid excessive contrast between the screen and its surround ings The work environment should be as quiet and distrac tion free as possible with background noise below 58 dBA Where possible relative air humidity should be in the range of 40 to 60 percent Recommend...

Page 166: ...ently helps prevent muscle stiffness Alternating between typing writing filing and moving around in your work environment helps to keep muscles loose Takingfrequentshortbreaks When you are required to work on your computer for pro longed periods of time take short breaks frequently As a general rule a 5 and 10 minute break every hour is a good idea It is better to take short breaks frequently than...

Page 167: ...itive touch pad that requires only low pressure for activation These additions reduce the risk of soreness and fatigue due to friction between your finger and the touch pad The HP Jornada short breaks application periodically alerts you to take a short break and offers a variety of settings that will aid you in the use of the touch pad Use the HP Jornada touch pad control panel to change the defau...

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Page 169: ...M such as factory installed software Use your backup file to restore your HP Jornada to its previous state if your device data is damaged or destroyed or if you have performed a full reset cache A special high speed storage mechanism that saves temporary copies of Web pages and other file types as your view them Your computer can quickly display Web pages you have recently visited because Pocket I...

Page 170: ...nted with a generic welcome page you might receive a welcome page with your name on it dial up connection A connection between your HP Jornada and another computer by modem You can have a dial up connection with an ISP a network or with a modem attached to a PC direct connection A connection between your HP Jornada and another computer by means of the sync cable or IR port DNS Domain Name System D...

Page 171: ... can provide a dedicated full time connection to a network ODBC databases Open DataBase Connectivity ODBC is a standard database access method The goal of ODBC is to make it possible to access any data from any applica tion regardless of which database management system is handling the data partnership An established relationship between your HP Jornada and your PC for the purpose of synchronizing...

Page 172: ...en your HP Jornada and a remote computer or server reset A process that either causes your HP Jornada to restart soft reset or causes all data stored in RAM to be erased full reset For more information see the Resetting section in chapter 8 restore To return your device to the state it was in when last backed up This involves copying your backup data to your HP Jornada SLIP Serial Line Protocol SL...

Page 173: ...emove programs with Applications Manager 126 with Remove Programs control panel 126 adding desktop wallpaper 128 fonts 127 peripherals 128 sounds 127 Advanced settings Web Service 38 47 Advanced setup HP Jornada dialup 35 44 analog phone line connecting 40 Appointment notification LED 14 attachments e mail 59 Audio speaker 17 AutoDial 46 61 Web Service options 38 AutoDisconnect 61 Web Service opti...

Page 174: ...han partner 76 partner 74 troubleshooting 144 using infrared 75 to an ISP 40 connecting continued to corporate network 41 offsite 41 onsite 49 51 troubleshooting 145 using Remote Networking 55 connection profile 39 47 connections 166 See connecting Contacts See Microsoft Pocket Outlook Contacts contrast adjusting screen 22 133 146 Control Panel Communications 72 Display 131 Keyboard 131 Network 51...

Page 175: ...external monitor 115 external monitor port 14 external power See AC power F faxing 120 file types doc pwd xls pxl 86 111 rtf txt doc 108 files conversion 85 transferring 85 via infrared 98 fine tuning performance 130 full reset 147 166 G Games 11 Solitaire See Solitaire getting started 13 guest See connecting to a desktop PC other than partner H H PC See HP Jornada 820 hard reset See full reset ha...

Page 176: ...server address option 38 typical setup 35 HP Jornada hot keys 132 HP Jornada settings 10 132 HP Jornada show 10 115 HP Jornada touch pad 10 135 136 HP Jornada viewer 10 95 100 changing views 102 switching to Pocket Outlook 101 viewing Calendar 102 viewing Contacts 103 viewing Tasks 103 HP Mobile Voice 105 HP OmniGo Organizer 88 HP PIM Translation Utility 89 HP settings control panel 29 I IMAP4 34 ...

Page 177: ...owerPoint 109 Microsoft Pocket Streets 68 Microsoft Schedule 66 96 Microsoft SQL 112 Microsoft Voice Recorder 11 104 conserve memory 105 record and play 104 Microsoft Windows CE 25 Welcome Wizard 22 Microsoft Windows CE Services automatic connection 74 Communications Trouble shooter 73 establishing a partnership 71 infrared connection 75 installing 69 Mobile Devices window 60 Restore 77 setting up...

Page 178: ...e 2 R radiated interference avoiding 12 Regional Settings control panel 131 Remote Access Services 81 83 Remote Access Services RAS 168 remote connection 168 Remote Networking 9 54 setting up a connection 55 83 setting up dialing options 84 Remove Programs control panel 126 Reset button 17 resetting 147 168 full reset 149 166 soft reset 148 168 resolve conflicts See synchroniz ing conflicts restor...

Page 179: ...g basic problems 142 Communications Trouble shooter 73 partnerships 72 remote connections 144 resetting 147 TrueSync CE 2 0 124 typical setup HP Jornada dialup 35 44 U USB device 129 USB host 14 V VGA On 115 VGA Out 110 VGA compatible monitor 115 Voice Recorder See Microsoft Voice Recorder volume 133 Volume Sounds control panel 131 W warm boot See soft reset Web Adobe Web site 6 browser options 38...

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Page 181: ...licable fee HP grants the Customer a license to the software until terminated subject to the following Use Customer may use the software on any one computer Customer may not reverse assemble or decompile the software Copies and adaptations Customer may make copies or adaptations of the software for archival purposes or when copying or adaptation is an essential step in the use of the software with...

Page 182: ...n the copyright notice s included with the software who shall be authorized to hold the Cus tomer responsible for any copyright infringement or violation of this License Agreement Transfer of rights in software Customer may transfer rights to the software to a third party only as part of the transfer of all their rights and only if Customer obtains the prior agreement of the third party to be boun...

Page 183: ... violation of the U S Export Administration regulations or other applicable regulations HP shrink wrap license terms The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP License grant HP grants you a license to use one copy of the Software Use means storing loading installing executing or displaying the Software You may not mo...

Page 184: ... with reasonably detailed information regarding any disassem bly or decompilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must ...

Page 185: ...t 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as commercial item as defined in FAR 2 101 a or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is appli cable You have only those rights provided for such Soft ware and Documentation by the applicable FAR or DFARS clause or the HP standard softwar...

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