Troubleshooting
User’s Guide
14–5
I want to see the
current date.
1. From the
Today
screen, tap
Start
>
Calendar.
2. Tap the
Go-to-Today
icon to see today’s date.
I cannot
see all my
appointments.
Be sure the appointment you created is in the selected
category.
I cannot find
the document
or workbook
I saved.
Pocket Word and Excel recognize and display documents in
only one folder below My Documents. For example, if you
created another folder in the Personal folder in My
Documents, the documents in that folder will not be shown.
To find your document or workbook, tap
Start
>
Programs
>
File Explorer.
Open the folder you created, then tap the file
you’re looking for.
My device is
always asking
me for a
password.
Tap
Start
>
Settings
>
Personal
tab >
Password
to be
sure the password settings are configured as you wish.
I cannot find
files sent to me
by another
device.
Check My Documents, which is the default save location
used to receive files.
Screen freezes,
responds
slowly, or no
response.
Try resetting your Pocket PC. Refer to the information on
Resetting the Unit
in Chapter 1, “Getting to Know Your HP
iPAQ Pocket PC.”
Problem Solution
(Continued)