Troubleshooting
Tip
Number
Problem
Solution
The module installed in
➊
the slot that
corresponds to the
letter that is flashing is
an invalid module.
The fact that the Link and Mode LEDs never are lit on the module indicates that
it is a ProCurve Switch XL module and should not be used in your gl switch.
Ensure you have installed a gl module in the slot. HP ProCurve XL
modules will fit in the slot, but they are not compatible with your
ProCurve gl switch. Check to ensure the module has a Blue “gl
module” symbol on it.
Remove the module from the switch and replace it with an gl module, or recover
the slot with the cover plate. You can remove and replace the module without
having to power down the switch. Call your HP-authorized LAN dealer, or use
the electronic support services from HP to get information on supported Switch
gl modules.
The module installed in
➋
the slot that
corresponds to the
letter that is flashing
has experienced a self
test or initialization
fault.
The modules are all tested whenever the switch is powered on, or reset (through
the Reset button on the switch, or the Reboot or Reset options in the console or
web browser interface), and when they are hot swapped (installed when the
switch is powered on).
Since the Link and Mode LEDs on the module were lit at least briefly, that
indicates that the module did receive power from the switch, but the subsequent
download process failed. Either the module is faulty or it is a
new module type
that is not yet supported by the software on the switch.
As Hewlett-Packard introduces new modules for your HP ProCurve Switch gl,
you may have to update the switch with new software that supports the new
module. See the module descriptions at the beginning of this manual to find out
which version of the switch software is needed to support the module.
First verify the switch has a version of software that supports the module that is
indicating the fault. If necessary, download the new software and retest the
module. The latest switch software can be downloaded from the HP ProCurve
web site at
http://www.hp.com/go/hpprocurve
, or software that supports the
module is on a CD-ROM that is included with your module.
If you have the correct software version installed in the switch, try removing and
reinstalling the module. You can do this without having to power down the switch.
When the module is reinstalled, it will be retested automatically.
If the fault indication reoccurs, the module may have failed. Remove the module
from the switch and replace it with another module, or recover the slot with the
cover plate. Call your HP-authorized LAN dealer, or use the electronic support
services from HP to get assistance. See the Customer Support/Warranty card
for more information.
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