HP Envy 17 Series User Manual Download

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HP Envy Notebook 17 (model numbers 17-

s100 through 17-s199 and 17-s000 through

17-s099)

Maintenance and Service Guide

Summary of Contents for Envy 17 Series

Page 1: ...HP Envy Notebook 17 model numbers 17 s100 through 17 s199 and 17 s000 through 17 s099 Maintenance and Service Guide ...

Page 2: ...tures are available in all editions of Windows 10 This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows 10 functionality See http www microsoft com for details The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statemen...

Page 3: ...r hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information...

Page 4: ...HP Confidential iv Safety warning notice ...

Page 5: ...mponents 18 Miscellaneous parts 19 4 Removal and replacement procedures preliminary requirements 20 Tools required 20 Service considerations 20 Plastic parts 20 Cables and connectors 20 Drive handling 21 Grounding guidelines 21 Electrostatic discharge damage 21 Packaging and transporting guidelines 22 Workstation guidelines 22 5 Removal and replacement procedures for Customer Self Repair parts 24 ...

Page 6: ...tup Utility BIOS 57 Determining the BIOS version 57 Downloading a BIOS update 58 8 Using HP PC Hardware Diagnostics UEFI 59 Downloading HP PC Hardware Diagnostics UEFI to a USB device 59 9 Specifications 61 Computer specifications 61 10 Backing up restoring and recovering 63 Creating recovery media and backups 63 Creating HP Recovery media select products only 63 Using Windows tools 64 Restore and...

Page 7: ...moving the HP Recovery partition select products only 68 11 Power cord set requirements 69 Requirements for all countries 69 Requirements for specific countries and regions 69 12 Recycling 71 Index 72 vii ...

Page 8: ...viii ...

Page 9: ...GHz processor 1600 MHz FSB 6 0 MB L3 cache dual core 45 W cTDP to 35 W Intel Core i7 6500U 2 50 GHz SC turbo up to 3 10 GHz processor 1600 MHz FSB 4 0 MB L3 cache dual core 15 W Intel Core i5 6200U 2 30 GHz SC turbo up to 2 80 GHz processor 1600 MHz FSB 3 0 MB L3 cache quad core 15 W Chipset Intel HM170 integrated soldered on circuit SoC Graphics Internal Graphics Intel HD Graphics 620 on computer...

Page 10: ...atio TouchScreen MultiTouch enabled Supports LVDS co layout with eDP1 3 PSR Non touch screen with flush glass Supports LVDS co layout with eDP1 3 PSR Memory module Two memory slots non accessible Support for DDR3L 1600 Dual Channel Support for up to 16 GB maximum on board system memory 16384 MB 8192 MB 2 12288 MB 8192 MB 4096 MB 8192 MB 8192 MB 1 8192 MB 4096 MB 2 Hard drive Support for 6 35 cm 2 ...

Page 11: ...cond Dual array digital microphone with appropriate beam forming echo cancellation noise suppression software Dual speakers Enable HP Noise Cancellation HD audio Bang Olufsen Supports Voice Recognition Sensors Accelerometer Gyroscope Digital Compass Ambient Light Sensor Ethernet Integrated 10 100 network interface card NIC Wireless Support for the following WLAN devices Intel Dual Band Wireless AC...

Page 12: ... on left side 1 on right side USB 2 0 1 on left side AC Smart Pin adapter plug Headphone jack Microphone jack USB 2 0 3 0 Allocation 3 for unit 2 3 0 1 2 0 1 for camera 2 0 1 for WLAN BT 2 0 1 for touch screen 2 0 RJ 45 Ethernet AC Smart Pin adapter plug Keyboard pointing devices Full size standard three coat paint island style backlit keyboard with numeric keypad ClickPad with multi touch gesture...

Page 13: ... through 17 s199 HP Envy Notebook 17 model numbers 17 s000 through 17 s099 Security Security Lock Operating system Preinstalled Windows 10 and Windows 10 Home High End ML Serviceability End user replaceable parts AC adapter Battery Optical drive HP Confidential 5 ...

Page 14: ... NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 4 USB 3 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 5 HDMI port Connects an optional video or audio device such as a high definition...

Page 15: ...Webcam light On The webcam is in use 4 Webcam Records video and captures photographs Some models allow you to video conference and chat online using streaming video 5 WLAN antennas 2 Sends and receives wireless signals to communicate with wireless local area networks WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the a...

Page 16: ...stures to move the pointer or activate items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse HP Confidential 8 Chapter 2 External component identification ...

Page 17: ...ts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power 2 Caps lock light On Caps lock is on which switches the key input to all capital letters 3 Mute light Amber Computer sound is off Off Computer sound is on HP Confidential Top 9 ...

Page 18: ...briefly to exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button results in the loss of unsaved information If the computer has stopped responding and shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer 2 Speakers 2 Produce sound HP Confident...

Page 19: ...s the Start menu NOTE Pressing the Windows key again will close the Start menu 4 Action keys Execute frequently used system functions NOTE On select models the f5 action key turns the backlight keyboard feature off or on 5 num lock key Alternates between the navigational and numeric functions on the integrated numeric keypad 6 Integrated numeric keypad When num lock is on the keypad can be used li...

Page 20: ...blems or travel internationally with the computer IMPORTANT Check the following locations for the labels described in this section the bottom of the computer inside the battery bay under the service door or on the back of the display Service label Provides important information to identify your computer When contacting support you will probably be asked for the serial number and possibly for the p...

Page 21: ...nly 2 Product number 3 Serial Number 4 Warranty period Regulatory label s Provide s regulatory information about the computer Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use HP Confidential Labels 13 ...

Page 22: ...ally improves and changes product parts For complete and current information on supported parts for your computer go to http partsurfer hp com select your country or region and then follow the on screen instructions HP Confidential 14 Chapter 3 Illustrated parts catalog ...

Page 23: ...ow 10 operating system 904360 001 Equipped with an Intel Core i7 7500U 2 70 GHz SC turbo up to 3 50 GHz processor 2133 MHz FSB 4 0 MB L3 cache dual core 15 W an NVIDIA N16S GT GeForce 940M graphics subsystem with 2 GB of dedicated video memory and the Window 10 operating system 904359 601 Equipped with an Intel Core i7 7500U 2 70 GHz SC turbo up to 3 50 GHz processor 2133 MHz FSB 4 0 MB L3 cache d...

Page 24: ...a graphics subsystem with UMA memory and a non Window 10 operating system 838260 001 9 WLAN module Intel Dual Band Wireless AC 7265 802 11 ac 2 2 WiFi Bluetooth 4 2 Combo Adapter non vPro for use only on computer models with model numbers 17 s100 through 17 s199 793840 005 Intel Dual Band Wireless AC 3165 802 11 ac 1x1 WiFi Bluetooth 4 0 Combo Adapter for use on all computer models 806723 005 10 O...

Page 25: ...19 Hard drive brackets 2 included in the Hard Drive Hardware Kit spare part number 809296 001 20 DVD RW Double Layer SuperMulti Drive 809304 001 21 Battery 4 cell 41 WHr 2 8 AHr Li ion 800049 005 22 Bottom cover 843589 001 Bottom cover hinge caps not illustrated includes left and right caps 809312 001 Rubber Kit not illustrated includes bottom cover screw covers 809314 001 HP Confidential Computer...

Page 26: ... 001 3 Display panel cable includes TouchScreen board cable and webcam microphone module cable For use on computer models equipped with a TouchScreen display 809294 001 For use on computer models equipped with a non TouchScreen display 847874 001 4 Display hinges 2 includes left and right 809299 001 5 Antenna include antenna cables and transceivers 843588 001 6 Display back cover 835865 001 HP Con...

Page 27: ...ord for use only on computer models with model numbers 17 s100 through 17 s199 in North America 213349 009 3 pin black 1 0 m power cord for use only on computer models with model numbers 17 s000 through 17 s099 in North America 755530 001 Rubber Kit includes front and rear feet 809314 001 Screw Kit 843590 001 HDMI to VGA adapter 701943 001 HP Confidential Miscellaneous parts 19 ...

Page 28: ...arts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension req...

Page 29: ... discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy sta...

Page 30: ...arts from assemblies in protective packaging or non conductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these g...

Page 31: ...ance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 32: ...uter This chapter provides removal and replacement procedures for Customer Self Repair parts There are many screws that must be removed replaced or loosened when servicing Customer Self Repair parts Make special note of each screw size and location during removal and replacement Battery Description Spare part number 4 cell 41 WHr 2 8 AHr Li ion battery 800049 005 Before disassembling the computer ...

Page 33: ...r the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 24 Remove the optical drive 1 Remove th...

Page 34: ... the optical drive 2 by sliding it out of the optical drive bay Reverse this procedure to install the optical drive HP Confidential 26 Chapter 5 Removal and replacement procedures for Customer Self Repair parts ...

Page 35: ... your country or region and then follow the on screen instructions Component replacement procedures NOTE Details about your computer including model serial number product key and length of warranty are on the service tag at the bottom of your computer This chapter provides removal and replacement procedures for Authorized Service Provider only parts There are as many as 58 screws that must be remo...

Page 36: ...r If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 24 5 Remove t...

Page 37: ...covers 2 4 Remove the two screw covers 1 5 Remove the two Phillips PM2 5 6 5 screws 2 6 Remove the two Phillips PM2 0 2 0 broad head screws from the optical drive bay 3 HP Confidential Component replacement procedures 29 ...

Page 38: ...apply force to the bottom cover near the optical drive bay 8 Use a case utility tool to disengage the bottom cover from the computer Work around the edges on all sides of the computer Reverse this procedure to install the bottom cover HP Confidential 30 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 39: ...hese steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery...

Page 40: ...ve detach the hard drive cable 1 from the hard drive 4 Remove the brackets from each side of the hard drive 2 Reverse this procedure to reassemble and install the hard drive HP Confidential 32 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 41: ...urn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 24 5 Remove the optical drive see Optical drive on page 25 6 Remove the bottom c...

Page 42: ...e not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module HP Confidential 34 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 43: ...the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 24 5 Remove the optical drive see Optical drive on page 25 6 Remove the bottom cover see Bottom cover on page 28 Remove the RTC battery 1 Position the system board upside down 2 Use a thin plastic tool to disengage the batte...

Page 44: ... first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 24 5 Remove the optical drive see Optical drive on page 25 6 Remove the bottom cover see Bottom cover on page 28 Remove a memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module ti...

Page 45: ...gh the ventilation grill located on the left side of the computer Before removing the fan heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging...

Page 46: ...3 Remove the fan 3 Reverse this procedure to install the fan HP Confidential 38 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 47: ... power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 24 5 Remove the optical drive see Optical drive on page 25 6 Remove the bottom cover see Bottom cover on page 28 Remove the optical drive cable 1 Release the ZIF connector 1 to which the optical drive cable is connected and then disconnect the optical drive cable from the sy...

Page 48: ...nd a non Window 10 operating system 838262 001 Equipped with an Intel Core i7 6500U 2 50 GHz SC turbo up to 3 10 GHz processor 1600 MHz FSB 4 0 MB L3 cache dual core 15 W an NVIDIA N16S GT GeForce 940M graphics subsystem with 2 GB of dedicated video memory and the Window 10 operating system 838261 601 Equipped with an Intel Core i7 6500U 2 50 GHz SC turbo up to 3 10 GHz processor 1600 MHz FSB 4 0 ...

Page 49: ... on page 25 6 Remove the bottom cover see Bottom cover on page 28 NOTE When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Memory modules see Memory module on page 36 WLAN module see WLAN module on page 33 Heat sink see Heat sink on page 43 Fan see Fan on page 37 Remove the system board 1 Po...

Page 50: ...rd cable and connector are accessible 4 Disconnect the USB audio board cable from the connector under the system board See USB audio board on page 46 for cable removal instructions 5 Remove the system board Reverse this procedure to install the system board HP Confidential 42 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 51: ...tery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect ...

Page 52: ...ink 2 NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed Thermal paste is used on the processor 1 and the heat sink component 2 that services it Thermal paste is also used on the graphics subsystem chip 3 and the heat sink component 4 that services it HP Confidential 44 Chapter 6 Removal and replacement pr...

Page 53: ...Thermal paste is used on the processor 1 and the heat sink component 2 that services it Reverse this procedure to reassemble and install the heat sink HP Confidential Component replacement procedures 45 ...

Page 54: ...from the computer 4 Remove the battery see Battery on page 24 5 Remove the optical drive see Optical drive on page 25 6 Remove the bottom cover see Bottom cover on page 28 Remove the USB audio board 1 Release the ZIF connector 1 to which the USB audio board cable is connected and then disconnect the USB audio board cable from the USB audio board 2 Release the ZIF connector 2 to which the power but...

Page 55: ...nect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 24 5 Remove the optical drive see Optical drive on page 25 6 Remove the bottom cover see Bottom cover on page 28 7 Remove the system board see System board on page 40 Remove the speakers 1 Release the speaker cable from...

Page 56: ...gging the AC adapter from the computer 4 Remove the battery see Battery on page 24 5 Remove the optical drive see Optical drive on page 25 6 Remove the bottom cover see Bottom cover on page 28 7 Remove the system board see System board on page 40 Remove the power button board 1 Release the ZIF connector 1 to which the power button board cable is connected and then disconnect the power button board...

Page 57: ...ng the AC adapter from the computer 4 Remove the battery see Battery on page 24 5 Remove the optical drive see Optical drive on page 25 6 Remove the bottom cover see Bottom cover on page 28 7 Remove the system board see System board on page 40 Remove the power connector cable 1 Disconnect the power connector cable 1 from the system board 2 Release the power connector cable from the clips 2 and rou...

Page 58: ...ugging the AC adapter from the computer 4 Remove the battery see Battery on page 24 5 Remove the optical drive see Optical drive on page 25 6 Remove the bottom cover see Bottom cover on page 28 7 Remove the system board see System board on page 40 Remove the TouchPad 1 Remove the three Phillips PM2 5 3 0 screws 1 that secure the TouchPad front bracket to the computer 2 Remove the TouchPad front br...

Page 59: ...d then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 24 5 Remove the optical drive see Optical drive on page 25 6 Remove the bottom cover see Bottom cover ...

Page 60: ...upside down make sure the work surface is clear of tools screws and any other foreign objects Failure to follow this caution can result in damage to the display panel a Position the display assembly upside down b Pry up on each side of the display back cover to disengage the display back cover from the display panel assembly c Remove the display back cover The display back cover is available using...

Page 61: ...ophone module is available using spare part number 810961 001 6 If it is necessary to replace the display panel cable a Remove the display back cover b Disconnect the webcam microphone module cable 1 from the webcam microphone module c Disconnect the TouchScreen board cable 2 from the TouchScreen board TouchScreen models only d Release the adhesive strip 3 that secures the display panel cable conn...

Page 62: ...on computer models equipped with a TouchScreen display and 847874 001 for use on computer models equipped with a non TouchScreen display 7 If it is necessary to replace the display hinges a Remove the display back cover b Turn the display back cover right side up c Remove the six Phillips PM2 5 2 0 screws 1 and the two Phillips PM2 0 2 5 screws that secure the display hinges to the display back co...

Page 63: ...les from the retention clips 1 and routing channel built into the top and right edges of the display back cover c Detach the antenna transceivers from the display back cover 2 The antenna transceivers are attached to the display back cover with double sided adhesive d Remove the antenna The antenna are available using spare part number 843588 001 HP Confidential Component replacement procedures 55...

Page 64: ...Reverse this procedure to reassemble and install the display assembly HP Confidential 56 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 65: ... HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To decide whether you need to update Setup Utility BIOS first determine the BIOS version on your computer To reveal the BIOS version informati...

Page 66: ...st recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS version make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the ...

Page 67: ...rder a Connected USB drive NOTE To download the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 59 b Hard drive c BIOS 3 When the diagnostic tool opens select the type of diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardwar...

Page 68: ...utomatically detect your product 4 Select your computer and then select your operating system 5 In the Diagnostic section follow the on screen instructions to select and download the UEFI version you want HP Confidential 60 Chapter 8 Using HP PC Hardware Diagnostics UEFI ...

Page 69: ...4 96 in Depth 25 0 cm 9 84 in Height 1 9 cm 0 74 in Weight equipped with a hard drive 2 23 kg 4 99 lbs Weight equipped with a solid state drive 2 18 kg 4 80 lbs Input power Operating voltage and current 5 V dc 2 A 12 V dc 3 A 15 V dc 3 A 45 W USB C 5 V dc 3 A 9 V dc 3 A 10 V dc 3 75 A 12 V dc 3 75 A 15 V dc 3 A 20 V dc 2 25 A 45 W USB C 5 V dc 3 A 9 V dc 3 A 10 V dc 5 0 A 12 V dc 5 0 A 15 V dc 4 3...

Page 70: ... Operating 15 m to 3 048 m 50 ft to 10 000 ft Non operating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures HP Confidential 62 Chapter 9 Specifications ...

Page 71: ...Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced For information on creating recovery media see Creating HP Recovery media select products only on page 63 For information on the recovery options that are available using the recovery media see Using Windows tools on page 64 Use Window...

Page 72: ...o create recovery discs If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub If you cannot create DVD media yourself you can obtain recovery discs for your computer from HP See the Worldwide Telephone Numbers booklet included with the computer You can also find contact in...

Page 73: ... the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition select products only on page 68 Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or tha...

Page 74: ... start HP Recovery Manager from the HP Recovery partition IMPORTANT For a tablet with a detachable keyboard connect the keyboard to the keyboard dock before beginning these steps select products only 1 Type recovery in the taskbar search box select Recovery Manager and then select HP Recovery Environment or For computers or tablets with keyboards attached press f11 while the computer boots or pres...

Page 75: ...eyboard dock before beginning these steps 1 Insert the HP Recovery media 2 Access BIOS For computers or tablets with keyboards attached Turn on or restart the computer or tablet quickly press esc and then press f9 for boot options For tablets without keyboards Turn on or restart the tablet and then quickly hold down the volume down button then select f9 or Turn on or restart the tablet and then qu...

Page 76: ...tition So before you remove the Recovery partition create HP Recovery media see Creating HP Recovery media select products only on page 63 NOTE The Remove Recovery Partition option is only available on products that support this function Follow these steps to remove the HP Recovery partition 1 Type recovery in the taskbar search box and then select HP Recovery Manager 2 Select Remove Recovery Part...

Page 77: ... approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standa...

Page 78: ... plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler a...

Page 79: ...ry in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle HP Confidential 71 ...

Page 80: ...sembly removing 51 display assembly subcomponents illustrated 18 removing 51 spare part numbers 18 display back cover removing 52 spare part number 18 52 display panel product description 2 display panel assembly spare part numbers 18 display panel cable removing 53 spare part numbers 18 54 DVD RW Double Layer SuperMulti spare part number 25 E electrostatic discharge 21 equipment guidelines 23 esc...

Page 81: ...ts service considerations 20 pointing device product description 4 ports HDMI 6 product description 4 USB 3 0 6 power button board removing 48 spare part number 16 power button identifying 10 power connector cable removing 49 spare part number 16 power cord set requirements 69 spare part numbers 19 power lights identifying 6 9 power requirements product description 4 processor product description ...

Page 82: ...e part number 15 50 TouchPad front bracket spare part number 15 TouchPad rear bracket spare part number 15 TouchPad zone identifying 8 transporting guidelines 22 traveling with the computer 13 U USB 3 0 port identifying 6 USB audio board removing 46 spare part number 16 46 USB audio board cable spare part number 16 46 V vents identifying 6 12 video product description 3 W webcam identifying 7 webc...

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