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HP EliteBook 2560p, User Manual

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HP EliteBook 2560p User Manual Download Page 82

If the computer is unresponsive and you are unable to use the preceding shut down procedures, try the
following emergency procedures in the sequence provided:

●

Press 

ctrl+alt+delete

, and then click the 

Power

 button.

●

Press and hold the power button for at least 5 seconds.

●

Disconnect the computer from external power, and then remove the battery.

72

Chapter 5   Power management

Summary of Contents for EliteBook 2560p

Page 1: ...Notebook PC User Guide ...

Page 2: ...roducts and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition March 2010 Document Part Number 594160 002 Product notice This user guide describes features that are common to mos...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...fying wireless and network status icons 14 Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN 16 Setting up a WLAN 16 Protecting your WLAN 17 Connecting to a WLAN 18 Roaming to another network 18 Using Bluetooth wireless devices select models only 19 Bluetooth and Internet Connection Sharing ICS 19 Troubles...

Page 6: ...imedia 31 Multimedia features 31 Identifying your multimedia components 31 Adjusting the volume 33 Using the media activity action keys 34 Multimedia software 35 Using CyberLink PowerDVD 8 software 35 Using other preinstalled multimedia software 35 Installing multimedia software from a disc 35 Audio 36 Connecting external audio devices 36 Checking your audio functions 36 Video 37 Connecting an ext...

Page 7: ...display 57 The process of burning a disc does not begin or it stops before completion 57 A DVD playing in Windows Media Player produces no sound or display 58 A device driver must be reinstalled 58 Obtaining the latest HP device drivers 59 Obtaining the latest Windows device drivers 59 5 Power management 60 Setting power options 60 Using power saving states 60 Initiating and exiting Sleep 60 Initi...

Page 8: ...tep 1 Fully charge the battery 68 Step 2 Disable Hibernation and Sleep 69 Step 3 Discharge the battery 69 Step 4 Fully recharge the battery 70 Step 5 Reenable Hibernation and Sleep 70 Conserving battery power 70 Storing a battery 70 Disposing of a used battery 71 Replacing the battery 71 Shutting down the computer 71 6 Drives 73 Handling drives 73 Using external drives 74 Improving hard drive perf...

Page 9: ... language of Setup Utility 96 Navigating and selecting in Setup Utility 96 Displaying system information 97 Restoring default settings in Setup Utility 97 Exiting Setup Utility 98 Setup Utility menus 98 Main menu 98 Security menu 98 System Configuration menu 99 Diagnostics menu 99 11 Software updates 100 Updating the BIOS 101 Determining the BIOS version 101 Downloading a BIOS update 102 Updating ...

Page 10: ...Performing a recovery 109 Recovering from the recovery discs 109 Recovering from the dedicated recovery partition select models only 109 Index 110 x ...

Page 11: ...Manager You can also add hardware or modify device configurations using Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Identifying hardware 1 ...

Page 12: ... on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse There is an unmarked scroll zone inside the right edge of the TouchPad To scroll up and down using the TouchPad vertical scroll zone slide your finger up or down inside the right edge of the TouchPad For more information about TouchP...

Page 13: ...n Caps lock is on 3 Power light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off Components 3 ...

Page 14: ...er is in the Sleep state briefly press the button to exit Sleep When the computer is in Hibernation briefly press the button to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security P...

Page 15: ...stem information when pressed in combination with the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Navigation keys Navigate using the Up Down Left and Right arrow keys 6 Action keys Execute frequently used system actions Components 5 ...

Page 16: ... 1 Internal microphone Records sound 2 Integrated webcam select models only Records audio and video and captures still photographs 3 Integrated webcam light select models only On The integrated webcam is in use 6 Chapter 1 Features ...

Page 17: ...dem cable 5 AC adapter power battery light White The computer is connected to external power and the battery is fully charged Blinking white The computer is in the Sleep state Amber A battery is charging 6 Power connector Connects an AC adapter 7 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent ...

Page 18: ...any compatible digital or audio component 4 RJ 45 network jack Connects a network cable 5 USB ports 2 Connects optional USB devices 6 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio 8 D...

Page 19: ...operation 4 Memory module compartment Contains 2 memory module slots and on select models the wireless LAN WLAN device CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message re...

Page 20: ... outside of the computer NOTE For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 10 Chapter 1 Features ...

Page 21: ...ary by country or region To use the modem and the modem cable included with select models only outside the country or region in which you purchased the computer you must obtain a country or region specific modem cable adapter included with select models or purchased separately The modem must be connected to an analog telephone line using a 6 pin RJ 11 modem cable included with select models only J...

Page 22: ...e computer Modem approval label select models only Provides regulatory information about the modem and lists the agency approval markings required by some of the countries or regions in which the modem has been approved for use You may need this information when traveling internationally The modem approval label is affixed inside the battery bay Wireless certification label or labels Provide infor...

Page 23: ... a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Computers with WLAN devices support one or more of the following IEEE industry standards 802 11b the first popular standard supports data rates of up to 11 Mbps and operates at a frequency of 2 4 GHz 802 11g supports data rates of ...

Page 24: ...network devices are connected to a wireless network Network disabled disconnected Indicates that one or more network drivers are installed but no wireless connections are available or all wireless network devices are disabled by the wireless action key f12 or HP Wireless Assistant Using the wireless controls You can control the wireless devices in your computer using these features The wireless ac...

Page 25: ...lick the wireless icon in the Wireless Assistant tile which is located in the bottom row of Windows Mobility Center Wireless Assistant opens 3 Click Properties 4 Select the check box next to HP Wireless Assistant icon in notification area 5 Click Apply 6 Click Close For more information refer to the Wireless Assistant software Help 1 Open Wireless Assistant by clicking the wireless icon in Windows...

Page 26: ...uiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet servi...

Page 27: ...ny wireless base stations gateways or routers provide built in security features such as wireless security protocols and firewalls With the correct wireless transmitter you can protect your network from the most common wireless security risks Work behind a firewall A firewall is a barrier that checks both data and requests for data that are sent to your network and discards any suspicious items Fi...

Page 28: ...t the far right of the taskbar to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors More information about using a WLAN is available through the following resources Information from your ISP and t...

Page 29: ...nd Internet Connection Sharing ICS HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers may not be able to connect to the Internet using the Bluetooth...

Page 30: ...t to the network you want to use Cannot connect to a WLAN If you have a problem connecting to a WLAN confirm that the integrated WLAN device is properly installed on your computer NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Wind...

Page 31: ...hese steps 1 Open your Web browser and go to http www hp com support 2 Select your country or region 3 Click the option for software and driver downloads and then type your computer model number in the search box 4 Press enter and then follow the on screen instructions NOTE If the WLAN device you are using was purchased separately consult the manufacturer s Web site for the latest software Current...

Page 32: ...porarily disconnect devices such as a microwave cordless phone or cellular phone to be sure that other wireless devices are not interfering If the connection does not improve try forcing the device to reestablish all connection values 1 Select Start Control Panel Network and Internet Network and Sharing Center 2 In the left panel click Manage wireless networks A list showing the available WLANs is...

Page 33: ...ork jack 1 on the computer 2 Plug the other end of the cable into a network wall jack 2 WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack Connecting to a local area network 23 ...

Page 34: ...the light is off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse Turning the TouchPad on and off The TouchPad is turned on at the factory When the TouchPad zone is active the light is off To turn the TouchPad on and o...

Page 35: ...estures The TouchPad supports a variety of TouchPad gestures To activate the TouchPad gestures place two fingers on the TouchPad as described in the following sections To enable or disable gestures click the Synaptics icon in the notification area at the far right of the taskbar and then check or uncheck Disable gestures To enable or disable a specific gesture select Control Panel Hardware and Sou...

Page 36: ...apart to increase an object s size Zoom out by holding two fingers apart on the TouchPad and then pull the fingers together to decrease an object s size Rotating Rotating allows you rotate items such as photos and pages To rotate anchor your thumb on the TouchPad and then move your forefinger in a semicircular motion around your thumb 26 Chapter 3 Pointing devices and keyboard ...

Page 37: ...d Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard The icons on the f1 through f12 keys represent the action key functions To use an action key press and hold this key to activate the assigned function NOTE The action key feature is enabled at the factory You can disable this feature in Setup Utility If this feature is disabled ...

Page 38: ...image key can also alternate images among other devices that are receiving video information from the computer f5 Plays the previous track of a CD or the previous section of a DVD or a BD f6 Plays pauses or resumes a track of an audio CD or a section of a DVD or a BD f7 Stops playback f8 Plays the next track of an audio CD or the next section of a DVD or a BD f9 Decreases speaker volume incrementa...

Page 39: ... on the computer keyboard follow either of these steps Briefly press the fn key and then briefly press esc or Press and hold down the fn key briefly press esc and then release both keys at the same time Using the keyboard 29 ...

Page 40: ... or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the keys ...

Page 41: ...Integrated webcam that allows you to capture and share video Preinstalled multimedia software that allows you to play and manage your music movies and pictures Multimedia action keys that provide fast access to multimedia tasks NOTE Your computer may not include all of the components listed The following sections explain how to identify and use the multimedia components included with your computer...

Page 42: ...s 2 Produce sound 8 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to ...

Page 43: ...askbar b Increase or decrease the volume by moving the slider up or down Click the Mute Speakers icon to mute the volume or a Right click the Speakers icon in the notification area and then click Open Volume Mixer b In the Speakers column increase or decrease the volume by moving the slider up or down You can also mute the volume by clicking the Mute Speakers icon If the Speakers icon is not displ...

Page 44: ...dio CD or a DVD or BD is not playing press the play pause action key f6 2 to play the disc When an audio CD or a DVD or BD is playing use the following action keys To play the previous track of an audio CD or the previous section of a DVD or BD press the previous track action key f5 1 To pause or resume playing the disc press the play pause action key f6 2 To stop the disc press the stop action ke...

Page 45: ...multimedia software To locate other preinstalled multimedia software Select Start All Programs and then open the multimedia program you want to use For example if you want to use Windows Media Player to play an audio CD click Windows Media Player NOTE Some programs may be located in subfolders Installing multimedia software from a disc To install any multimedia software from a CD or DVD follow the...

Page 46: ...llowing tips Be sure that the device cable is securely connected to the correct jack on your computer Cable connectors are normally color coded to match the corresponding jacks on the computer Be sure to install any drivers required by the external device NOTE A driver is a required program that acts like a translator between the device and the programs that use the device Checking your audio func...

Page 47: ...t pictures and video to create presentations Connect external video devices Connecting an external monitor or projector The external monitor port connects an external display device such as an external monitor or a projector to the computer To connect a display device connect the device cable to the external monitor port NOTE If a properly connected external display device does not display an imag...

Page 48: ...image on the computer display or any other supported external display NOTE To transmit video signals through the HDMI port you need an HDMI cable purchased separately available from most electronic retailers To connect a video or audio device to the HDMI port 1 Connect one end of the HDMI cable to the HDMI port on the computer 2 Connect the other end of the cable to the video device according to t...

Page 49: ...the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click either Digital Output or Digital Output Device HDMI 3 Click Set Default and then click OK To return audio to the computer speakers follow these steps 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playba...

Page 50: ... from disc Identifying the installed optical drive Select Start Computer You will see a list of all the devices installed in your computer including your optical drive You may have one of the following types of drives DVD RW and CD RW SuperMulti Double Layer Combo Drive DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe Blu ray ROM DVD R RW SuperMulti Double Layer Drive Blu ray ...

Page 51: ...ves Some optical drives can also write to optical discs as described in the following table Optical drive type Write to CD RW Write to DVD RW R Write to DVD R DL Write label to LightScribe CD or DVD RW R DVD RW and CD RW SuperMulti DL Combo Drive Yes Yes Yes No DVD RW and CD RW SuperMulti DL Combo Drive with LightScribe Yes Yes Yes Yes Blu ray ROM DVD R RW SuperMulti DL Drive Yes Yes Yes No Blu ra...

Page 52: ...hotos video clips and written data Making your own music CDs Keeping permanent archives of computer files and scanned home records Offloading files from your hard drive to free up disk space After data is recorded it cannot be erased or written over CD RW discs Use a CD RW disc a rewritable version of a CD to store large projects that must be updated frequently Typical uses include the following D...

Page 53: ...tore 50 GB almost 6 times the capacity of a dual layer DVD at 8 5 GB Typical uses include the following Storage of large amounts of data High definition video playback and storage Video games NOTE Because Blu ray is a new format containing new technologies certain disc digital connection compatibility and or performance issues may arise These do not constitute defects in the product Flawless playb...

Page 54: ...y If you have not yet configured AutoPlay as described in the following section an AutoPlay dialog box opens It prompts you to select how you want to use the media content NOTE For best results be sure that your AC adapter is plugged into an external power source while playing a BD 44 Chapter 4 Multimedia ...

Page 55: ...ttings on your DVD drive can be changed only 5 times The region setting you select the fifth time becomes the permanent region setting on the DVD drive The number of region changes remaining is displayed on the DVD Region tab To change settings through the operating system 1 Select Start Control Panel System and Security Then in the System area click Device Manager NOTE Windows includes the User A...

Page 56: ...the information to your hard drive and then burn from your hard drive to the destination disc Do not use the computer keyboard or move the computer while the computer is writing to a disc The write process is sensitive to vibration NOTE For details about using software included with the computer refer to the software manufacturer s instructions which may be provided on disc in the software Help or...

Page 57: ...d the process for creating an MP3 disc is the same as the process for creating a data file MP3 files can be played only on MP3 players or on computers with MP3 software installed To burn a CD or DVD follow these steps 1 Download or copy the source files into a folder on your hard drive 2 Insert a blank CD or DVD into the optical drive 3 Select Start All Programs and then select the name of the pro...

Page 58: ...it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case 48 Chapter 4 Multimedia ...

Page 59: ...computer on by pressing the power button Then shut down the computer through the operating system 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface 6 Remove the battery from the computer 7 With the hard drive bay toward you loosen the 2 hard drive cover screws 1 and lift the hard drive cover away...

Page 60: ...rew from the optical drive NOTE A screw driver may be necessary to loosen the bracket holding the optical drive after the security screw is removed 9 Remove the optical drive from the optical drive bay 50 Chapter 4 Multimedia ...

Page 61: ...the hard drive cover with the notches on the computer close the hard drive cover 2 and tighten the hard drive screws 3 12 Reconnect external power and external devices 13 Replace the battery turn the computer over and turn on the computer Optical drive 51 ...

Page 62: ...d succession Connect E mail photos and video using the icon on the software interface NOTE For details about using webcam software refer to the software manufacturer s instructions which may be provided with the software on disc or on the manufacturer s Web site Webcam tips For optimum performance observe the following guidelines while using the webcam Be sure that you have the latest version of a...

Page 63: ...t from saturation which measures the intensity of the hue Saturation Controls the strength of color in the final image A higher saturation setting creates a bolder image a lower saturation setting creates a more subtle image Sharpness Controls the definition of edges in an image A higher sharpness setting creates a more defined image a lower sharpness setting creates a softer image Gamma Controls ...

Page 64: ...in gently on the paper clip until the disc tray is released and then pull out the tray 2 until it stops 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the...

Page 65: ...vice Manager 3 In the Device Manager window click the arrow next to DVD CD ROM drives to expand the list to show all of the installed drives 4 Right click the optical device listing to perform the following tasks Update driver software Disable Uninstall Scan for hardware changes Windows scans your system for installed hardware and installs any required drivers Click Properties to see if the device...

Page 66: ...he disc click the Play button in your multimedia program to restart the disc In rare cases you may need to exit the program and then restart it Increase system resources Turn off external devices such as printers and scanners Disconnecting these devices frees up valuable system resources and results in better playback performance Change desktop color properties Because the human eye cannot easily ...

Page 67: ...nd select Screen resolution b Specify a primary display and a secondary display NOTE When using both displays the DVD image will not appear on any display designated as the secondary display To get information about a multimedia question not covered in this guide go to Start Help and Support The process of burning a disc does not begin or it stops before completion Be sure that all other programs ...

Page 68: ...ting and click Uninstall When prompted confirm that you want to delete the device but do not restart the computer Repeat for any other drivers you want to delete 5 In the Device Manager window click Action and then click Scan for hardware changes Windows scans your system for installed hardware and installs default drivers for any devices requiring drivers NOTE If you are prompted to restart the c...

Page 69: ...ave and then select a storage location on your hard drive After the file is downloaded navigate to the folder where the file was stored and double click the file to install 7 If prompted to do so restart your computer after the installation is complete and then verify the operation of the device Obtaining the latest Windows device drivers You can obtain the latest Windows device drivers by using W...

Page 70: ... Hibernation while reading from or writing to a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity...

Page 71: ...our Windows password before your work will return to the screen Using the battery meter The battery meter is located in the notification area at the far right of the taskbar The battery meter allows you to quickly access power settings view remaining battery charge and select a different power plan To display the percentage of remaining battery charge and the current power plan move the pointer ov...

Page 72: ...izing power plans 1 Click the battery meter icon in the notification area and then click Power options or Select Start Control Panel System and Security Power Options 2 Select a power plan and then click Change plan settings 3 Change the settings as needed 4 To change additional settings click Change advanced power settings and make your changes Setting password protection upon exiting Sleep or Hi...

Page 73: ...nal AC power the following events occur The computer switches to battery power The display brightness is automatically decreased to save battery life To increase display brightness press the f3 action key or reconnect the AC adapter Connecting the AC adapter WARNING To reduce the risk of electric shock or damage to the equipment Plug the power cord into an AC outlet that is easily accessible at al...

Page 74: ...chnical support for information on obtaining a replacement AC power adapter Select Start Help and Support Get assistance Using battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power When a charged battery is in the computer and the computer is plugged into external AC power the computer runs on AC power If the ...

Page 75: ...ery performance Information on calibration power management and proper care and storage to maximize battery life Information on battery types specifications life cycles and capacity To access battery information Select Start Help and Support Learn Power Plans Frequently Asked Questions Using Battery Check Help and Support provides information on the status of the battery installed in the computer ...

Page 76: ...surface 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery 2 upward and remove it from the computer 3 Charging a battery WARNING Do not charge the computer battery while you are onboard aircraft The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter The battery charges whether the computer is off or in...

Page 77: ...ry power Maximum discharge time gradually shortens as the battery storage capacity naturally degrades Tips for maximizing battery discharge time Decrease the brightness on the display Check the Power saver setting in Power Options Remove the battery from the computer when it is not being used or charged Store the battery in a cool dry location Managing low battery levels The information in this se...

Page 78: ...t down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Insert a charged battery or plug the computer into external power 2 Exit Hibernation by briefly pressing the power button Calibrating a battery Calibrate a battery under the following conditions When battery charge displays se...

Page 79: ...ing under Hibernate after so that you can reset it after the calibration 8 Change the On battery setting to Never 9 Click OK 10 Click Save changes Step 3 Discharge the battery The computer must remain on while the battery is being discharged The battery can discharge whether or not you are using the computer but the battery will discharge faster while you are using it If you plan to leave the comp...

Page 80: ... the items in the On battery column 4 Click Change advanced power settings 5 Click the plus sign next to Sleep and then click the plus sign next to Hibernate after 6 Reenter the setting that you recorded for On battery 7 Click OK 8 Click Save changes Conserving battery power Select the Power saver power plan through Power Options under System and Security in Windows Control Panel Turn off wireless...

Page 81: ... to the HP Web site for more information about ordering a replacement battery If the battery is possibly covered by an HP warranty instructions include a warranty ID NOTE To ensure that you always have battery power when you need it HP recommends purchasing a new battery when the storage capacity indicator turns green yellow Shutting down the computer CAUTION Unsaved information will be lost when ...

Page 82: ...rocedures try the following emergency procedures in the sequence provided Press ctrl alt delete and then click the Power button Press and hold the power button for at least 5 seconds Disconnect the computer from external power and then remove the battery 72 Chapter 5 Power management ...

Page 83: ...operating system Do not use excessive force when inserting a drive into a drive bay An external hard drive must be connected to a USB port on the computer not to a USB port on an external device such as a hub Do not type on the keyboard or move the computer while the optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure ...

Page 84: ...o Drive NOTE For more information about required software and drivers or to learn which computer port to use refer to the manufacturer s instructions To connect an external drive to the computer CAUTION To reduce the risk of damage to the equipment when connecting a powered drive be sure that the AC power cord is unplugged 1 Connect the drive to the computer 2 If you are connecting a powered drive...

Page 85: ... schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Select Start All Programs Accessories System Tools Disk Defragmenter 2 Click Defragment disk NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or chang...

Page 86: ...he computer on by pressing the power button Then shut down the computer through the operating system To remove the hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface 6 Remove the battery from the computer 7 With the hard dr...

Page 87: ...9 Remove the hard drive screws 1 and then drive and then lift the hard drive slightly 2 10 Disconnect the hard drive cable and lift the hard drive away from the computer Replacing the hard drive 77 ...

Page 88: ...ve into the hard drive bay and connect the hard drive cable 2 Snap the hard drive into place 1 and replace the hard drive screws 2 3 Align the tabs 1 on the hard drive cover with the notches on the computer 4 Close the cover 2 78 Chapter 6 Drives ...

Page 89: ...5 Tighten the hard drive cover screws 3 6 Replace the battery 7 Turn the computer right side up and then reconnect external power and external devices 8 Turn on the computer Replacing the hard drive 79 ...

Page 90: ...rer s instructions The computer has 3 USB ports which support USB 1 0 USB 1 1 and USB 2 0 devices An optional USB hub provides additional USB ports that can be used with the computer Connecting a USB device CAUTION To prevent damage to a USB connector use minimal force to connect a USB device To connect a USB device to the computer connect the USB cable for the device to the USB port You will hear...

Page 91: ...B device To remove a USB device 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left of the notification area 2 Click the name of the device in the list NOTE You are prompted that it is safe to remove the device 3 Remove ...

Page 92: ...ard XD Inserting a digital card CAUTION To avoid damaging the digital card or the computer do not insert any type of adapter into the Digital Media Slot CAUTION To prevent damage to the digital card connectors use minimal force to insert a digital card 1 Hold the digital card label side up with the connectors facing the computer 2 Insert the card into the Digital Media Slot and then push in on the...

Page 93: ...remove a digital card 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left side of the notification area 2 Click the name of the digital card in the list NOTE You are prompted that it is safe to remove the hardware device...

Page 94: ...unded metal object NOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are the same size To add or replace a memory module 1 Save your work 2 Shut down the computer and close the display If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the ...

Page 95: ...e of the memory module The memory module tilts up CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do not bend the memory module b Grasp the edge of the memory module 2 and gently pull the module out of the memory module slot To protect a memory module after removal place it in an electrostatic safe contain...

Page 96: ...gree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place 10 Align the tabs 1 on the memory module compartment cover with the notches on the computer 11 Close the cover 2 12 Tig...

Page 97: ...14 Turn the computer right side up and then reconnect external power and external devices 15 Turn on the computer 87 ...

Page 98: ...authorized access to data Firewall software Windows updates Unauthorized access to Setup Utility BIOS settings and other system identification information Administrator password Ongoing or future threats to the computer Critical security updates from Microsoft Unauthorized access to a Windows user account User password Using passwords A password is a group of characters that you choose to secure y...

Page 99: ...or additional information about Windows passwords such as screen saver passwords select Start Help and Support Setting passwords in Windows Password Function Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility contents User password Protects access to a Windows user account It also protects access to the computer...

Page 100: ...nter New Password and Confirm New Password fields and then press enter To change an administrator password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press enter To delete an administrator password type your current password in the Enter Password field and then press enter 4 times 3 To save y...

Page 101: ...hange a power on password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press enter To delete a power on password type your current password in the Enter Current Password field and then press enter 4 times 3 To save your changes and exit Setup Utility use the arrow keys to select Exit Exit Savin...

Page 102: ...omputer Your version of Norton Internet Security includes 60 days of free updates It is strongly recommended that you protect the computer against new viruses beyond 60 days by purchasing extended update service Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within the program To access Norton Internet Security or to ge...

Page 103: ...vity and automatic monitoring of all incoming and outgoing traffic Refer to the firewall user guide or contact your firewall manufacturer for more information NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized e mail attachments To temporarily resolve the problem disable the firewall perform the task t...

Page 104: ... available after the computer was shipped To be sure that all available updates are installed on the computer observe these guidelines Run Windows Update as soon as possible after you set up your computer Use the update link at Start All Programs Windows Update Run Windows Update at regular intervals such as once a month Obtain updates to Windows and other Microsoft programs as they are released f...

Page 105: ...ity and other preferences To start Setup Utility Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press ...

Page 106: ...tion Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter Your change goes into effect immediately Navigating and selecting in Setup Utility Because Setup Uti...

Page 107: ... default settings in Setup Utility The following procedure explains how to restore Setup Utility default settings If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 o...

Page 108: ...nd then press enter After either choice the computer restarts in Windows Setup Utility menus The menu tables in this section provide an overview of Setup Utility options NOTE Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Select To do this System information View and change the system time and date View identification information about t...

Page 109: ...n Keys Mode Boot Options Set the following boot options POST hotkey delay sec Set the delay for the f1 f2 f9 f10 f11 and f12 functions of Setup Utility in intervals of 5 seconds each 0 5 10 15 20 CD ROM Boot Enable disable boot from CD ROM Floppy Boot Enable disable boot from diskette Internal Network Adapter Boot Enable disable boot from the internal network adapter Boot Order Set the boot order ...

Page 110: ...he computer If your computer is connected to a network consult the network administrator before installing any software updates especially system BIOS updates NOTE The computer system BIOS is stored on the system ROM The BIOS initializes the operating system determines how the computer will interact with the hardware devices and provides for data transfer among hardware devices including the time ...

Page 111: ...yed by pressing fn esc if you are already in Windows or by opening Setup Utility To use Setup Utility for displaying BIOS information 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 2 If Setup Utility does not open with the system information displayed use the arrow keys...

Page 112: ...n to locate the update later after it has been downloaded to your hard drive b Follow the instructions on the screen to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update will be downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the netw...

Page 113: ...of drivers is displayed click an updated driver to open a window containing additional information 6 Click Install now to install the updated driver NOTE In some cases you may be able to download the driver and install it later To do this click Download only to save the file to your computer When prompted click Save and then select a storage location on your hard drive After the file is downloaded...

Page 114: ...rating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature With Recovery Manager yo...

Page 115: ... a hub You will need high quality DVD R DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Ma...

Page 116: ... shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document follow these steps 1 Display the screen 2 Copy the screen To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document and then select Edit Paste 4 Save the document You can back ...

Page 117: ...and the speed of the computer 1 Select Start All Programs Maintenance Backup and Restore 2 Follow the on screen instructions to set up and create a backup NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Hel...

Page 118: ...dically whenever the system is performing optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start Control Panel System and Security System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Under Protection Settings select the disk for which you want to create a restore point ...

Page 119: ...from the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only NOTE Computers with an SSD may not have a recovery partition If the computer does not have a recovery partition you ...

Page 120: ... hard drive 9 BIOS updating 101 Blu ray Disc playing 43 removing 48 Bluetooth device 13 19 Bluetooth label 12 boot options 99 boot order 99 button sound 99 buttons power 4 TouchPad right left 2 24 C cables LAN 22 USB 80 calibrating battery 68 caps lock light identifying 3 Card Reader Power Saving 99 CD copying 46 playing 43 removing 48 CD drive 41 74 changing the language of Setup Utility 96 charg...

Page 121: ... RJ 11 modem 7 RJ 45 network 8 K keyboard hotkey identifying 28 keys esc 5 fn 5 function 5 navigation 5 Windows applications 5 Windows logo 5 L labels Bluetooth 12 modem approval 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 99 language support 99 latch battery release 9 light power 3 lights caps lock 3 Digital Media Slot 8 optical drive 7 webcam 6 wireless 3 local area netw...

Page 122: ...7 RJ 11 modem jack identifying 7 RJ 45 network jack identifying 8 S secondary hard drive self test 99 security cable slot identifying 7 Security menu 98 security wireless 17 selecting in Setup Utility 96 serial number computer 12 service tag 12 setup of WLAN 16 Setup Utility passwords set in 89 shut down 71 Sleep exiting 60 initiating 60 slots Digital Media 8 memory module 9 security cable 7 softw...

Page 123: ...dentifying 5 Windows logo key identifying 5 Windows passwords set in 89 wireless antennas 10 Wireless Assistant software 14 15 wireless button using 14 wireless certification label 12 wireless controls button 14 operating system 14 Wireless Assistant software 14 wireless devices types 13 wireless icon 14 wireless light 3 14 wireless network WLAN connecting 18 corporate WLAN connection 18 described...

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