HP DesignJet T610 Troubleshooting Manual Download Page 16

Page: 16 / 76

NOTE:

Option kits include more detailed installation instructions.

Replace the side access panel and metal side cover. See

Removing and replacing the side

access panel and metal side cover on page 11

for more information.

Install the stand, if you will be using the thin client unmounted in a vertical orientation. See

Installing the stand on page 6

for more information.

Reconnect any external devices and power cords.

10.

Turn on the monitor, the thin client, and any devices you want to test.

11.

Load any necessary drivers.

NOTE:

You can download select hardware drivers from HP at

http://www.hp.com/country/us/

eng/support.html

12.

Reconfigure the thin client, if necessary.

Chapter 2 Hardware changes

Summary of Contents for DesignJet T610

Page 1: ...Troubleshooting Guide HP t610 Series Flexible Thin Clients ...

Page 2: ...ents accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written c...

Page 3: ...ollow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information NOTE Text set off in this manner provides important supplemental information iii ...

Page 4: ...and metal side cover 11 Removing the side access panel 11 Removing the left metal side cover 12 Replacing the left metal side cover 12 Replacing the side access panel 13 Removing and replacing the battery 15 Installing thin client options 16 Installing a SODIMM 16 Installing a flash memory module 19 Replacing an internal hard drive 21 Removing an internal hard drive 21 Installing an internal hard ...

Page 5: ...reting POST Diagnostic Front Panel LEDs and Audible Codes 49 POST Numeric Codes and Text Messages 51 Troubleshooting 53 Basic Troubleshooting 53 Diskless No Flash Unit Troubleshooting 54 6 Restoring the Flash Image 56 System Requirements 56 Getting Started 56 Formatting a USB Flash Drive 57 Unpacking the Image and Tools for Deployment 57 Deploying with PXE 57 Appendix A Specifications 58 Appendix ...

Page 6: ...twork Bootable Disk to Map Drives 64 For More Information 64 Appendix D System BIOS 65 Updating or restoring a BIOS 65 Appendix E Electrostatic discharge 68 Preventing electrostatic damage 68 Grounding methods 68 Index 69 vii ...

Page 7: ...rdware and software installed on a specific model visit http h10010 www1 hp com wwpc us en sm WF04a 12454 12454 321959 338927 89307 html and search for a specific thin client model The thin clients exhibit the following features no diskette drives 5 minute setup time central deployment and management using a broad range of easy and scalable remote management solutions Various options are available...

Page 8: ...ower button 4 Line out headphone audio connector 2 Flash activity LED 5 Universal serial bus USB connectors 2 3 Line in microphone connector For more information refer to the model specific QuickSpecs at http h18004 www1 hp com products quickspecs QuickSpecs_Archives QuickSpecs_Archives html 2 Chapter 1 Product features ...

Page 9: ... 2 HP t610 Thin Client rear panel components 1 DVI I connector for DVI D and VGA output 6 Serial connector 2 DisplayPort connector 7 PS 2 connectors 2 3 Ethernet RJ 45 connector 8 Power cord retention slot 4 Universal serial bus USB connectors 2 2 0 9 Cable lock slot 5 Universal serial bus USB connectors 2 3 0 10 Power connector Rear panel components 3 ...

Page 10: ...nectors 2 2 DisplayPort connector 8 Power cord retention slot 3 Ethernet RJ 45 connector 9 Cable lock slot 4 Universal serial bus USB connectors 2 2 0 10 Parallel connector 5 Universal serial bus USB connectors 2 3 0 11 PCI Express expansion slot 6 Serial connector 12 Power connector 4 Chapter 1 Product features ...

Page 11: ...ating the thin client in a horizontal orientation To install the rubber feet 1 As you face the front of the thin client lay the thin client on its left side 2 Remove the feet from their backing 3 Press each foot down securely onto a corner of the right side of the thin client Figure 1 4 Installing the rubber feet Installing the rubber feet 5 ...

Page 12: ...ed for stability To install the stand 1 Turn unit upside down 2 Locate the slots on the bottom of the unit into which the tabs on the stand fit 3 Insert the tabs into the slots and then slide the stand about 1 26 cm 1 2 inch toward the front of the unit until it locks into place Figure 1 5 Installing the stand 6 Chapter 1 Product features ...

Page 13: ...o remove the stand 1 Turn unit upside down 2 Press the tab 1 and then slide the stand about 1 26 cm 1 2 inch toward the back of the unit and lift the stand off the unit 2 Figure 1 6 Removing the stand Removing the stand 7 ...

Page 14: ...7 Power cord retention slot HP t610 PLUS Thin Client pictured in horizontal orientation Serial number location Every thin client includes a unique serial number located as shown in the following illustration Have this number available when contacting HP customer service for assistance Figure 1 8 Serial number location 8 Chapter 1 Product features ...

Page 15: ...tacles CAUTION Static electricity can damage the electronic components of the thin client or optional equipment Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object See Electrostatic discharge on page 68 for more information 3 Remove the stand if it is installed See Removing the stand on page 7 for more information 4 Rem...

Page 16: ... will be using the thin client unmounted in a vertical orientation See Installing the stand on page 6 for more information 9 Reconnect any external devices and power cords 10 Turn on the monitor the thin client and any devices you want to test 11 Load any necessary drivers NOTE You can download select hardware drivers from HP at http www hp com country us eng support html 12 Reconfigure the thin c...

Page 17: ...d on page 7 for more information 2 Press the tab on the bottom cover 1 and then slide the cover back 2 and lift it off the chassis Figure 2 1 Removing the bottom cover 3 Lay the thin client on its side on a secure working surface Remove the right side access panel to remove or install a SODIMM Remove the left side access panel to Remove or replace the battery Install or remove a flash memory modul...

Page 18: ... internal components such as the battery or to install a flash memory module internal hard drive or PCI Express card 1 Push the tab in the front edge of the side cover toward the back to release the sided cover 1 2 Lift the front edge of the metal side cover 2 then pull the cover to the front and lift it off the chassis 3 Figure 2 3 Removing the metal side cover Replacing the left metal side cover...

Page 19: ...ss panel 1 Place the access panel on the side of the unit offset about 6 35 mm 1 4 inch toward the top of the unit 1 allowing the hooks on the underside of the panel to slip into notches in the side access panel 2 Slide the panel toward the bottom of the unit until it locks into place 2 Figure 2 5 Replacing the side access panel Removing and replacing the side access panel and metal side cover 13 ...

Page 20: ...e of the bottom cover with the slots in the chassis and press the cover down and then forward until it locks in place Figure 2 6 Replacing the bottom cover 4 Replace the stand if the thin client is to be used in the tower orientation 14 Chapter 2 Hardware changes ...

Page 21: ... with the positive side facing the chassis wall Slide the battery down into the slot until the clamp snaps over the edge of the battery 2 HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go to www hp com recycle Batteries battery packs and accumulators should not be disposed of together...

Page 22: ...andard 204 pin unbuffered non ECC PC3 12800 DDR3 1600 MHz compliant 1 5 volt DDR3 SDRAM SODIMMs The DDR3 SDRAM SODIMMs must also support CAS latency 9 DDR3 1600 MHz 9 9 9 timing contain the mandatory Joint Electronic Device Engineering Council JEDEC specification In addition the computer supports 2 Gbit non ECC memory technologies single sided and double sided SODIMMS SODIMMs constructed with x8 a...

Page 23: ...ch other Static electricity can damage the electronic components of the computer or optional cards Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object When handling a memory module be careful not to touch any of the contacts Doing so may damage the module To install the SODIMM NOTE Populate the SODIMM sockets in the fol...

Page 24: ... Match the notch on the SODIMM with the tab on the socket Figure 2 9 Installing a SODIMM 5 Press the SODIMM down into the compartment 2 6 If you are installing the SODIMM in the HP t610 Thin Client place a thermal pad on the SODIMM CAUTION The thermal pad is required to help cool the SODIMM in the HP t610 Thin Client The HP t610 PLUS Thin Client does not require a thermal pad Figure 2 10 Installin...

Page 25: ...el to access the system board Before removing the side access panel ensure that the thin client is turned off and the power cord is disconnected from the electrical outlet CAUTION Static electricity can damage the electronic components of the computer or optional cards Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object...

Page 26: ... Identifying the Flash Memory Module sockets 3 Align the connector on the flash memory module with the socket on the system board and press the flash memory module into the socket NOTE A flash memory module can be installed in only one way Line up the hole in the flash memory module with the retention post on the system board Figure 2 13 Inserting the flash memory module 20 Chapter 2 Hardware chan...

Page 27: ... Replacing an internal hard drive Before beginning the replacement process review General hardware installation sequence on page 9 for procedures you should follow before and after installing or replacing hardware WARNING You must remove the left side panel to access the system board Before removing the side access panel ensure that the thin client is turned off and the power cord is disconnected ...

Page 28: ...e the four screws that secure the hard drive in the drive bracket 1 and remove the hard drive from the bracket 2 Figure 2 16 Removing the hard drive from the drive bracket NOTE Keep the four screws to use to install another hard drive Installing an internal hard drive To install an internal hard drive 1 If a PCIe card is installed remove it 22 Chapter 2 Hardware changes ...

Page 29: ... provided in the kit 2 Figure 2 17 Inserting the hard drive into the drive bracket 3 Locate the internal hard drive connector 1 and retention bracket 2 on the system board Figure 2 18 Locating the hard drive connector and retention bracket on the system board Installing thin client options 23 ...

Page 30: ...ess card on page 24 for instructions Installing a PCI Express card You may install an optional PCI Express PCIe card in the HP t610 PLUS Thin Client which has a PCIe riser card installed Before beginning the replacement process review General hardware installation sequence on page 9 for procedures you should follow before and after installing or replacing hardware WARNING You must remove the left ...

Page 31: ...he expansion slot cover on the inside of the thin client 1 and remove the expansion slot cover 2 Figure 2 21 Removing the expansion slot cover CAUTION Do not lose this expansion slot cover If you remove an expansion card you must replace it with a new card or expansion slot cover for proper cooling of internal components during operation Installing thin client options 25 ...

Page 32: ...metal latch to secure the PCIe card 2 Installing external drives Various external USB drives are available as options for the t610 Series Thin Clients For more information about these drives visit http h10010 www1 hp com wwpc us en sm WF12a 12454 12454 321959 html or refer to the instructions that accompany the option For more information about available options visit the HP website at http h10010...

Page 33: ... Displays FDs such as flat panel monitors flat displays and flat TVs The HP Quick Release connects to the VESA standard mounting points allowing you to mount the thin client in a variety of orientations NOTE When mounting to a thin client use the 15 mm screws supplied with the Quick Release Kit Figure 3 1 HP Quick Release To order this option visit the HP website at http h10010 www1 hp com wwpc us...

Page 34: ...wn in the following illustration Figure 3 2 Connecting the HP Quick Release to the thin client 2 Using four screws included in the mounting device kit attach the other side of the HP Quick Release to the device to which you will mount the thin client Make sure the release lever points upward Figure 3 3 Connecting the HP Quick Release to another device 28 Chapter 3 Mounting the thin client ...

Page 35: ...igure 3 4 Connecting the thin client NOTE When attached the HP Quick Release automatically locks in position You only need to slide the lever to one side to remove the thin client CAUTION To ensure proper function of the HP Quick Release and a secure connection of all components make sure both the release lever on one side of the mounting device and the rounded opening on the other side face upwar...

Page 36: ...cket You can mount the thin client on the back of a flat panel monitor stand Figure 3 5 Thin client mounted on back of monitor stand You can mount the thin client on a wall Figure 3 6 Thin client mounted on wall You can mount the thin client under a desk with at least one inch of clearance 30 Chapter 3 Mounting the thin client ...

Page 37: ...Figure 3 7 Thin client mounted under desk Supported mounting options 31 ...

Page 38: ...ges Enabled during POST press any key except F1 through F12 Establish an Ownership Tag the text of which is displayed each time the system is turned on or restarted Enter the Asset Tag or property identification number assigned by the company to this computer Enable the power on password prompt during system restarts warm boots as well as during power on Establish a setup password that controls ac...

Page 39: ...vanced 5 Use the arrow left and right keys to select the appropriate heading Use the arrow up and down keys to select the option you want then press Enter To return to the Computer Setup Utilities menu press Esc 6 To apply and save changes select File Save Changes and Exit If you have made changes that you do not want applied select Ignore Changes and Exit To reset to factory settings or previousl...

Page 40: ...tore from Removable Media Restores system configuration from a USB flash media device Default Setup Save Current Settings as Default Saves the current system configuration settings as the default to be used whenever Apply Defaults and Exit is selected Restore Factory Settings as Default Loads the original factory system configuration settings for use by a subsequent Apply Defaults and Exit action ...

Page 41: ...ft LBA Assisted User and Off Available only when the drive translation mode is set to User allows you to specify the parameters logical cylinders heads and sectors per track used by the BIOS to translate disk I O requests from the operating system or an application into terms the hard drive can accept Logical cylinders may not exceed 1024 The number of heads may not exceed 256 The number of sector...

Page 42: ...a bootable operating system image Each device on the list may be individually excluded from or included for consideration as a bootable operating system source Specify the order of attached hard drives The first hard drive in the order will have priority in the boot sequence and will be recognized as drive C if any devices are attached NOTE You can use F5 to disable individual boot items as well a...

Page 43: ... use these boot functions Default is enabled Network Server Mode Default is disabled See the Desktop Management Guide for more information Device Security Allows you to set Device Available Device Hidden default is Device Available for Embedded security device some models System audio USB 3 0 controller Network controller SATA Port 0 SATA Port 1 SATA Port 2 USB Security Allows you to set Enabled D...

Page 44: ...ntry Master Boot Record Security Restores the backup Master Boot Record to the current bootable disk Default is disabled Only appears if all of the following conditions are true MBR security is enabled A backup copy of the MBR has been previously saved The current bootable disk is the same disk from which the backup copy was saved CAUTION Restoring a previously saved MBR after a disk utility or op...

Page 45: ...loss OS management of Embedded Security Device some models enable disable This option allows the user to limit operating system control of the Embedded Security Device Changing this setting requires turning the computer off and then back on This option allows the user to limit OS control of the Embedded Security Device Default is disabled Reset of Embedded Security Device through OS some models en...

Page 46: ...A Power Management Enables or disables SATA bus and or device power management Default is enabled S5 Maximum Power Savings Turns off power to all nonessential hardware when system is off to meet EUP Lot 6 requirement of less than 0 5 Watt power usage Default is disabled PCI Express x16 Slot 1 Sets Active State Power Management ASPM of the bus ASPM lets you set lower power modes that activate when ...

Page 47: ...ally as soon as power is restored Previous state causes the computer to power on automatically as soon as power is restored if it was on when power was lost NOTE If you turn off power to the computer using the switch on a power strip you will not be able to use the suspend sleep feature or the Remote Management features POST Delay in seconds Enabling this feature will add a user specified delay to...

Page 48: ...PXE disabled The BIOS contains an embedded NIC option ROM to allow the unit to boot through the network to a PXE server This is typically used to download a corporate image to a hard drive The NIC option ROM takes up memory space below 1MB commonly referred to as DOS Compatibility Hole DCH space This space is limited This F10 option will allow users to disable the downloading of this embedded NIC ...

Page 49: ...ve PnP Device 1 10 Lock Legacy Resources Disable Enable Network Server Mode Disable Enable Setup Browse Mode Disable Enable Password prompt on F9 F12 Enable Disable Cover Removal Sensor Disable Notify User Setup Password Front USB Ports Enable Disable Front USB Port 1 2 Disable Enable Rear USB Ports Enable Disable Rear USB Port 1 2 Disable Enable Rear USB3 Port 1 2 Disable Enable Accessory USB Por...

Page 50: ...rity Device through OS Disable Enable Master Boot Record Security Disable Enable Runtime Power Management Enable Disable Idle Power Savings Extended Normal Auto Unique Sleep State Blink Rates Disable Enable S5 Maximum Power Savings Disable Enable SATA Power Management Disable Enable Fan Idle Mode POST Mode QuickBoot FullBoot FullBoot Every 07 Days 14 Days 21 Days 28 Days Clear Memory POST Messages...

Page 51: ...E8 IRQ 5 Serial Port B IO 2F8 IRQ 3 IO 3F8 IRQ 4 IO 3F8 IRQ 3 IO 2F8 IRQ 4 IO 3E8 IRQ 4 IO 3E8 IRQ 3 IO 2E8 IRQ 4 IO 2E8 IRQ 3 IO 3F8 IRQ 6 IO 3F8 IRQ 5 IO 2F8 IRQ 6 IO 2F8 IRQ 5 IO 3E8 IRQ 6 IO 3E8 IRQ 5 IO 2E8 IRQ 6 IO 2E8 IRQ 5 Parallel Port IO 378 IRQ 7 DMA 1 Disable IO 378 IRQ 7 IO 278 IRQ 7 IO 3BC IRQ 7 IO 378 IO 278 IO 3BC IO 378 IRQ 7 DMA 3 IO 278 IRQ 7 DMA 1 IO 278 IRQ 7 DMA 3 IO 3BC IRQ ...

Page 52: ...lization NOTE If one of the tests fails the unit will simply stop but the LED will stay on If the video test fails the unit beeps There are no messages sent to video for any of these failed tests NOTE After the video is initialized anything that fails will have an error message NOTE RJ 45 LEDs are located inside the RJ 45 connector on the top rear panel of the thin client The LEDs are visible when...

Page 53: ...ss F10 to enter Computer Setup 4 Navigate to Power Hardware Power Management 5 Set S5 Maximum Power Savings as follows Disable WOL Enabled Enable WOL Disabled 6 Press F10 to accept any changes 7 Select File Save Changes and Exit Power On Sequence At power on the flash boot block code initializes the hardware to a known state then performs basic power on diagnostic tests to determine the integrity ...

Page 54: ...e hardware to determine its functionality and configuration If a diagnostic test fails during hardware initialization the unit simply stops There are no messages sent to video NOTE You may try to restart the unit and run through the diagnostic tests a second time to confirm the first shutdown The following table lists the tests that are performed on the t610 units Table 5 2 Power On Diagnostic Tes...

Page 55: ...s two times once every second followed by a two second pause Beeps stop after fifth iteration but LEDs continue until problem is solved 2 Processor thermal protection activated A fan may be blocked or not turning OR The heat sink fan assembly is not properly attached to the processor OR The unit has vents blocked or is in a location where the ambient temperature is too high 1 Ensure that the compu...

Page 56: ...rd 1 Reseat the graphics card 2 Replace the graphics card 3 Replace the system board For systems with integrated graphics replace the system board Red Power LED flashes eight times once every second followed by a two second pause Beeps stop after fifth iteration but LEDs continue until problem is solved 8 Invalid ROM based on bad checksum 1 Reflash the system ROM with the latest BIOS image using t...

Page 57: ... for an expansion card s option ROM Internal PXE option ROM is used for booting from the NIC to a PXE server 161 Real Time Clock Power Loss Invalid time or date in configuration memory RTC real time clock battery may need to be replaced Reset the date and time under Control Panel Computer Setup can also be used If the problem persists replace the RTC battery See the Removal and Replacement section...

Page 58: ... in PCI Express slot failed to initialize There is an incompatibility problem with this device and the system or PCI Express Link could not be retrained to an x1 Try rebooting the system If the error reoccurs the device may not work with this system 1720 SMART Hard Drive Detects Imminent Failure Hard drive is about to fail Some hard drives have a hard drive firmware patch that will fix an erroneou...

Page 59: ... the System Administrator ping the unit from the server If the thin client pings back then the signal was accepted and the unit is working This indicates a configuration issue If the thin client does not ping back and the thin client does not connect to the server re image the unit No link or activity on the network RJ 45 LEDs or the LEDs do not illuminate blinking green after powering on the thin...

Page 60: ...there is no ATA Flash in this model the boot priority sequence is USB device PXE 1 When the unit boots the monitor should display the following information Table 5 6 Diskless Unit Troubleshooting Item Information Action MAC Address NIC portion of the system board is OK If no MAC Address the system board is at fault Contact the Call Center for service GUID General system board information If no GUI...

Page 61: ...r is not configured to PXE If you missed the F12 cue the system will try to boot to the ATA flash that is not present The message on the screen will read ERROR Non system disk or disk error Replace and press any key when ready Pressing any key will restart the boot cycle 3 If you are running in a Linux environment an error message will appear on the screen if there is no Client IP ERROR Non system...

Page 62: ...e two deployment options supported by this utility You can choose to do one or more of the following using your personal computer Create a bootable flash image on a USB flash device Unbundle the image to a directory for use in a custom deployment scenario or PXE image Download and run the Package for the Web deliverable an exe file that contains the original factory image for the thin client The H...

Page 63: ...process 5 Restart the thin client 6 When prompted Do you want to continue Y N click Y to begin the image restore process on the thin client Unpacking the Image and Tools for Deployment 1 Click Deployment 2 When prompted select the destination directory for the imaging tools and image The components that comprise DSKIMG BIN are then unbundled When this process is complete there are three new files ...

Page 64: ...8 F 1000ft to a maximum of 3km 10 000ft with no direct sustained sunlight Upper limit may be limited by the type and number of options installed The operating temperature range when the thin client is attached to a flat panel using the HP Quick Release is 50 to 95 F 10 to 35 C Relative Humidity non condensing Operating max wet bulb temperature is 28 C or 84 2 F Nonoperating max wet bulb temperatur...

Page 65: ... C 50 to 104 F 22 to 140 F Specifications are at sea level with altitude derating of 1 C 300m 1 8 F 1000ft to a maximum of 3km 10 000ft with no direct sustained sunlight Upper limit may be limited by the type and number of options installed The operating temperature range when the thin client is attached to a flat panel using the HP Quick Release is 50 to 95 F 10 to 35 C Relative Humidity non cond...

Page 66: ...e A 2 HP t610 PLUS Thin Client continued Power Supply Operating Input Voltage Range Rated Line Frequency 100 240 VAC 50 60 Hz 100 240 VAC 50 60 Hz Power Output maximum 85 W 85 W 60 Appendix A Specifications ...

Page 67: ...in client image 5 Click the name of the new job 6 Near the upper right side of the screen click Add 7 Select Run Script from the menu 8 Type full path images ibr exe y images flash xx hd0 NOTE Linux uses the file name FLASH DD while other operating system images use FLASH IMG 9 Under In which OS would you like to run this script Click DOS 10 Click Finish 11 You can now drag and drop the job onto t...

Page 68: ...osoft Windows 2000 Server This documentation covers RIS setup and assumes that servers 1 2 and 3 above are already set up The RIS PXE Server must be equipped with two or more hard drives Remote Installation Services and Windows 2000 Server cannot be installed on the same drive nor will RIS work on a double partition of Windows 2000 Server You must first format the drive on which RIS is installed u...

Page 69: ... Configuring Remote Installation Services Use the default option to have RIS install on second hard drive D or E 1 Click Start Run 2 Type Risetup exe and click Next 3 Click Next 4 Select Respond to client computers requesting service 5 Click Next 6 Insert the Windows 2000 Professional CD into the CD ROM drive and enter the path to the CD ROM drive usually drive D or E 7 Click Next 8 Click Next 9 C...

Page 70: ...IS menu for PXE Creating Network Bootable Disk to Map Drives Create a network boot disk to map drives Refer to the Microsoft Web site for instructions about creating a network bootable diskette For More Information HP thin client documentation including white papers discussing software deployment methods http welcome hp com country us en support html pageDisplay support Type your model number into...

Page 71: ...the Startup Menu and the F10 Setup utility using the Flash System ROM feature Reboot the computer and press the Esc key to display the Startup Menu Use the arrow keys to select Utilities and then select the Flash System ROM option Alternatively reboot the PC and press F10 to access the BIOS Setup utility In the File menu select Flash System ROM Either method requires that removable media be presen...

Page 72: ...For information on SSM see http www hp com go ssm HP Client Manager Software HPCMS BIOS Flashing Use this Softpaq with HP Client Manager Software HPCMS and Altiris Notification Server to remotely target distribute and update the System BIOS on network PCs Place this SoftPaq in your HPCMS Filestore folder and then update the database HPCMS is a free managment application provided by Altiris and Hew...

Page 73: ...d storage device and then power on the system Once the recovery process locates the binary image it attempts the recovery process The automatic recovery continues until it successfully restores or updates the BIOS If the system has a BIOS Setup password you may need to use the Startup Menu Utilities submenu to flash the BIOS manually after providing the password Sometimes there are restrictions on...

Page 74: ...There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded Thin Client chassis Wrist straps are flexible straps of 1 megohm 10 percent resistance in the ground cords To provide proper grounding wear the strap snug against the skin Use heelstraps toestraps or bo...

Page 75: ...n 2 flash memory module installing 19 flashing LEDs 49 formatting a flash drive 57 front panel components HP t610 PLUS Thin Client 2 HP t610 Thin Client 2 G grounding methods 68 H hard drive replacing 21 hardware specifications 58 hardware upgrades 9 headphone connector location 2 HP Quick Release 27 HP t610 PLUS Thin Client front panel components 2 PCIe card 24 rear panel components 4 specificati...

Page 76: ...h image 56 retention slot power cord 8 RIS menu 64 RJ 45 connector location 3 rubber feet installing 5 S serial connector location 3 serial number location 8 setting user permissions on the Active Directory Server 63 shutting down 9 side access panel removing 11 replacing 13 side cover removing 12 replacing 12 SODIMM replacing 16 specifications altitude 58 59 dimensions 58 59 hardware 58 HP t610 P...

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