HP Compaq tc4400 Maintenance And Service Manual Download Page 51

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Troubleshooting

Maintenance and Service Guide

2–23

Flowchart 2.17—Nonfunctioning Device

Done

Any physical

device detected?

Unplug the nonfunctioning device from the computer

and inspect cables and plugs for bent or broken pins or

other damage.

Reseat

device.

Clear

CMOS.

Done

Fix or

replace

broken item.

Nonfunctioning

device.

Reattach device.

Close computer,

plug in power,

and reboot.

Device

boots

properly?

Go to

“Flowchart

2.9—No

Operating System

(OS) Loading.”

Device

boots

properly?

Replace hard drive.

Replace diskette

drive.

Replace NIC.

If integrated NIC,

replace system

board.

Summary of Contents for Compaq tc4400

Page 1: ...8 002 May 2006 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC It provides comprehensive information on identifying tablet PC features components and spare parts troubleshooting tablet PC problems and performing tablet PC disassembly procedures ...

Page 2: ...y under license SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or om...

Page 3: ...anagement 1 5 1 4 External Components 1 6 1 5 Design Overview 1 22 2 Troubleshooting 2 1 Computer Setup 2 1 Using Computer Setup 2 1 Selecting from the File Menu 2 2 Selecting from the Security Menu 2 3 Selecting from the Diagnostics Menu 2 4 Selecting from the System Configuration Menu 2 5 2 2 Troubleshooting Flowcharts 2 6 ...

Page 4: ...Illustrated 3 13 3 6 Sequential Part Number Listing 3 15 4 Removal and Replacement Preliminaries 4 1 Tools Required 4 1 4 2 Service Considerations 4 2 Plastic Parts 4 2 Cables and Connectors 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 5 4 6 Workstation Precautions 4 6 4 7 Grounding Equipment and Methods 4 7 ...

Page 5: ...5 11 5 6 Bluetooth Module 5 12 5 7 External Memory Module 5 14 5 8 Keyboard Cover 5 17 5 9 Keyboard 5 20 5 10 Fan 5 24 5 11 Heat Sink 5 25 5 12 Processor 5 28 5 13 Internal Memory Module 5 30 5 14 Mini Card WLAN Module 5 32 5 15 Display Assembly 5 34 5 16 Button Board 5 40 5 17 Top Cover 5 43 5 18 TouchPad 5 47 5 19 Speaker 5 51 5 20 Infrared Board 5 53 5 21 System Board 5 55 5 22 Modem Module 5 6...

Page 6: ...vi Maintenance and Service Guide Contents 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index ...

Page 7: ...nance and Service Guide 1 1 1 Product Description The HP Compaq tc4400 Tablet PC offers advanced modularity Intel Core Duo and Celeron M processors and extensive multimedia support HP Compaq tc4400 Tablet PC ...

Page 8: ...M at 633 MHz and 533 MHz expandable to 4 0 GB Microsoft Windows XP Tablet Edition Full size Windows keyboard with embedded numeric keypad TouchPad and pointing stick pointing devices including a dedicated vertical scroll region Integrated 10Base T 100Base T 1000Base T Ethernet local area network LAN network interface card NIC with RJ 45 jack Integrated high speed 56K modem with RJ 11 jack Integrat...

Page 9: ...ery pack Audio speaker Volume up volume mute and volume down buttons Connectors Infrared Audio out headphone Audio in microphone Universal Serial Bus USB v 2 0 3 ports 1 powered Power External monitor RJ 45 network RJ 11 modem S Video out PC Card Digital Media Slot Primary battery pack Travel battery pack Docking connector ...

Page 10: ...bled Enabling stringent security provides enhanced prtotection for the power on password and administrator password and other forms of power on authorization Stringent security is enabled disabled by accessing the Password Options menu in the Computer Setup utility Refer to Section 2 1 Computer Setup for more information 1 Prepare the tablet PC for disassembly refer to Section 5 3 Preparing the Ta...

Page 11: ...at extend battery pack operating time and conserve power The tablet PC supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch resume Power button Advanced Configuration and Power Management ACPM compliance ...

Page 12: ...Table 1 1 Front Components Item Component Function 1 Wireless light On An integrated wireless device such as a wireless local area network WLAN device and or Bluetooth device is turned on 2 Power light On The computer is on Blinking green The computer is in standby Blinking rapidly An HP Smart AC Adapter with a higher power rating should be connected Off The computer is off or in hibernation ...

Page 13: ...batteries in the computer are fully charged If the computer is not connected to an external power source the light is turned off until the battery pack reaches a low battery condition when the light begins blinking amber 4 Drive light Blinking green The hard drive or optical drive is being accessed Amber HP Mobile Data Protection has temporarily parked the hard drive 5 Infrared port Provides wirel...

Page 14: ...1 8 Maintenance and Service Guide Product Description The external components on the right side of the tablet PC are shown below and described in Table 1 2 Right Side Components ...

Page 15: ... 1 1 or 2 0 compliant devices to the tablet PC using a standard USB cable or connects an optional external MultiBay or external MultiBay II to the tablet PC This USB port is a powered port that can be used without external power 4 PC Card slot or optional smart card reader On select tablet PC models the PC Card slot may be replaced with an optional smart card reader If your tablet PC has a PC Card...

Page 16: ...to the tablet PC The purpose of security solutions is to act as deterrents These deterrents may not prevent a product from being mishandled or stolen 2 Vent Provides airflow to cool internal components Ä To prevent overheating do not obstruct vents Use the computer only a hard flat surface Do not allow a hard surface such as an adjoining printer or a soft surface such as pillows or thick rugs or c...

Page 17: ...ftware solutions 6 Power switch When the tablet PC is Off slide toward the front of the tablet PC and release to turn on the tablet PC In standby slide toward the front of the tablet PC and release to exit standby In hibernation slide toward the front of the tablet PC and release to exit hibernation If the tablet PC has stopped responding and Microsoft Windows shutdown procedures cannot be used sl...

Page 18: ...1 12 Maintenance and Service Guide Product Description The external components on the rear panel of the tablet PC are shown below and described in Table 1 4 Rear Panel Components ...

Page 19: ...th 10BASE T 100BASE TX 1000BASE T connectivity 4 Smart adapter power connector Connects an AC adapter an optional AC adapter or an optional power cable 5 External monitor port Connects an optional VGA external monitor or projector 6 S Video out jack Is a 7 pin dual purpose jack It connects an optional S Video device such as a television VCR camcorder overhead projector or video capture card with a...

Page 20: ...1 14 Maintenance and Service Guide Product Description The standard keyboard components of the tablet PC are shown below and described in Table 1 5 Standard Keyboard Components ...

Page 21: ...ck and turns on the caps lock light 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 4 Windows logo key Displays the Microsoft Windows Start menu 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Arrow keys Moves the cursor around the screen 7 Embedded numeric keypad Can be used like an external nume...

Page 22: ...1 16 Maintenance and Service Guide Product Description The tablet PC top components are shown below and described in Table 1 6 Top Components ...

Page 23: ...d right buttons on an external mouse 4 Pointing stick Moves the pointer 5 Vent Provides airflow to cool internal components Ä To prevent overheating do not obstruct vents Use the computer only a hard flat surface Do not allow a hard surface such as an adjoining printer or a soft surface such as pillows or thick rugs or clothing to block airflow 6 Presentation button Turns on the presentation featu...

Page 24: ...1 18 Maintenance and Service Guide Product Description The tablet PC display components are shown below and described in Table 1 7 Display Components ...

Page 25: ...on 3 Q button When Windows is running opens or closes the Q Menu 4 Windows Security button When pressed while Windows is open enters the ctrl alt delete command The Setup utility is open enters the reset command 5 Jog dial Functions like the enter and the up and down arrow keys on a standard keyboard Press inward to enter a command Rotate upward to scroll upward Rotate downward to scroll downward ...

Page 26: ...1 20 Maintenance and Service Guide Product Description The external components on the bottom of the tablet PC are shown below and described in Table 1 8 Bottom Components ...

Page 27: ...ed Life Battery 4 Vents 3 Provides airflow to cool internal components Ä To prevent overheating do not obstruct vents Use the computer only a hard flat surface Do not allow a hard surface such as an adjoining printer or a soft surface such as pillows or thick rugs or clothing to block airflow 5 Battery bay Holds the battery pack 6 Battery release latch Releases the battery pack from the battery ba...

Page 28: ...ry module Mini Card WLAN devices PC Card Pointing stick TouchPad ÄCAUTION To properly ventilate the tablet PC allow at least a 7 6 cm 3 inch clearance on the left and right sides of the tablet PC The tablet PC uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affect...

Page 29: ...void any warranty or exchange allowances 2 1 Computer Setup Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load This utility includes settings that are not available in Windows Using Computer Setup Information and settings in Computer Setup are accessed from the File Security Diagnostics or System Configur...

Page 30: ... File Ignore changes and exit and then press enter or Select File Restore defaults and then press enter 4 When you are prompted to confirm your action press f10 Selecting from the File Menu Table 2 1 File Menu Select To Do This System Information View identification information about the computer processor memory and cache size and system ROM View BIOS revision keyboard controller version and batt...

Page 31: ...s Enable disable DriveLock change a DriveLock user or master password DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the computer Smart Card Security Enable disable smart card power on support A setup password must be established to use this feature TPM Embedded Security Enable disable Embedded security device state Power on authentication support...

Page 32: ...cs Menu Select To Do This HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features Memory Check Run a quick comprehensive test on system memory on the following categories Walking 0s Walking 1s High Address line testing Alternate Pattern testing ...

Page 33: ...tartup sequence that can include most bootable devices and media in the system Device Configurations Enable disable Swap Fn Ctrl keys USB legacy support BIOS DMA data transfers Fan Always on while on AC Power Data Execution Prevention LAN Power save Built In Device Options Enable disable Embedded WLAN Device Radio Embedded Bluetooth Device Radio LAN WLAN Switching Wake on LAN from Off Port Options...

Page 34: ...t 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive 2 14 Flowchart 2 14 No OS Loading Optical Drive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowcha...

Page 35: ...ing device working Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 NoOperating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Check LED board speaker con...

Page 36: ...ower Power up in docking device Power up on battery power Power up in docking device Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On select tablet PC models there is a separate reset button 2 On select tablet PC models the computer can be reset using the standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to ...

Page 37: ...from Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery pack by recharging it moving it to another computer Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 38: ...seat AC adapter in computer and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 39: ...boards and replace damaged items Open computer Loose or damaged parts Y Close computer and retest Power on Done N Replace the following items if applicable Check computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 40: ...ay 3 System board Internal or external display Adjust brightness Video OK Done Docking Device Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display use the ...

Page 41: ...ss Video OK Video OK Done Done Check that computer is properly seated in docking device for bent pins on cable and for monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Docking Device if applicable Y Y Y N N N Remove computer from docking device if connected...

Page 42: ...d in docking device and power outlet N Test replacement docking device with new computer Check voltage setting on docking device Reset monitor cable connector at docking device Reinstall computer into docking device Docking device operating Docking device operating Replace docking device Done Done Y Nonfunctioning docking device ...

Page 43: ...g device and power outlet No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from CD ROM or DVD ROM drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Con...

Page 44: ...drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup Utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Page 45: ... Go to Flowchart 2 13 No OS Loading Diskette Drive Format hard drive and bring to a bootable C prompt Create partition and then format hard drive to bootable C prompt Boot from diskette drive Remove diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Computer booted Done Y N Go t...

Page 46: ... Loading Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 47: ...mputer Check diskette for system files Try different diskette 1 Replace diskette drive 2 Replace system board Nonsystem disk error OS loading Boot from another device Enable drive and cold boot computer Is diskette drive boot order correct Change boot priority using the Setup Utility Go to Flowchart 2 17 Nonfunc tioning Device Diskette drive enabled in the Setup Utility Go to Flowchart 2 17 Nonfun...

Page 48: ...and reboot computer Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup Utility Done Reseat drive Y Y Y Y Y N N N N N Reset the computer Refer to Section 1 2 Resetting the Tablet PC for instr...

Page 49: ...udio N Computer in docking device if applicable Internal audio Audio Done Undock Audio Done Turn up audio internally or externally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunctioning Device Y Y Y Y N N N Go to Flowchart 2 16 No Audio Part 2 Replace the docking device ...

Page 50: ...load audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in computer if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board ...

Page 51: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close computer plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 52: ...functioning Keyboard Y N OK Keyboard not operating properly External device works Replace system board Replace system board Connect computer to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable OK Y N Y N Done Done ...

Page 53: ...ng Device Y N OK Pointing device not operating properly External device works Replace system board Replace system board Connect computer to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable OK Y N Y N Done Done ...

Page 54: ...puter and open No network or modem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace the NIC modem if applicable Replace system board OK OK Done N N N N Y Y Y Y ...

Page 55: ...provides an illustrated parts breakdown and a reference for spare part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the tablet PC serial number and tablet PC model number located on the bottom of the tablet PC Serial Number Location ...

Page 56: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Computer Major Components Computer Major Components ...

Page 57: ...y Iceland Israel Italy Japan Korea 419171 A41 419171 201 419171 221 419171 081 419171 021 419171 051 419171 121 419171 041 419171 151 419171 211 419171 DD1 419171 BB1 419171 061 419171 291 419171 AD1 Latin America Norway Portugal Russia Saudi Arabia Spain Slovakia Sweden Finland Switzerland Taiwan Thailand Turkey The United Kingdom The United States 419171 161 419171 091 419171 131 419171 251 4191...

Page 58: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 59: ...use in most of the world MOW 359106 001 802 11b g Silverton WLAN module for use in the rest of the world ROW 359107 001 802 11a b g FRLN WLAN card for MOW use 373888 001 802 11a b g FRLN WLAN card for ROW use 373889 001 802 11a b g FRLN WLAN card for use in Japan 373888 291 802 11a b g FRLN WLAN card for use in Europe 377792 001 802 11a b g DynaStar WLAN card for MOW use 337407 001 802 11a b g Dyn...

Page 60: ... Maintenance and Service Guide Illustrated Parts Catalog 802 11a b g ATMC WLAN card for use in Japan 377408 291 Table 3 1 Spare Parts Computer Major Components Continued Item Description Spare Part Number ...

Page 61: ...Illustrated Parts Catalog Maintenance and Service Guide 3 7 Computer Major Components ...

Page 62: ...z Intel Core Duo T2400 1 83 GHz Intel Core Duo T2300 1 67 GHz 409972 001 409971 001 409970 001 409969 001 Intel Celeron M 1 60 GHz 419159 001 Plastics Kit includes 419157 001 14a 14b 14c 14d PC Card slot bezel Bluetooth board cover Hard drive cover Memory module compartment cover Not illustrated Computer feet 5 15 System board 419116 001 16 Speaker 419160 001 17 Modem module high speed 56 K includ...

Page 63: ...Illustrated Parts Catalog Maintenance and Service Guide 3 9 Computer Major Components ...

Page 64: ...ts Continued Item Description Spare Part Number 21 Base enclosure 419110 001 22 6 cell battery pack 419111 001 23 Hard drives all 5400 rpm include cover and frame 100 GB 80 GB 60 GB 419124 001 419126 001 419125 001 24 Bluetooth module includes Bluetooth module cable 419117 001 25 Hard drive cover 419128 001 ...

Page 65: ...tics Kit Table 3 2 Plastics Kit Spare Part Number Information Item Description Spare Part Number Plastics Kit 419157 001 Includes 1 Bluetooth module cover 2 PC Card slot bezel 3 Base enclosure cover 4 Hard drive cover 5 Memory module compartment cover 6 Tablet PC feet 5 ...

Page 66: ...Illustrated Parts Catalog 3 4 Cable Kit Table 3 3 Cable Kit Spare Part Number Information Item Description Spare Part Number Cable Kit 419118 001 Includes 1 Button board cable 2 Modem cable 3 Bluetooth module cable 4 Pointing stick cable ...

Page 67: ...ve for use in External MultiBay II and HP Docking Station 373314 001 MultiBay 24X DVD CD RW Combo Drive for use in External MultiBay II and HP Docking Station 373315 001 DVD RW and CD RW Double Layer Combo Drive for use in External MultiBay II and HP Docking Station 375557 001 Screw Kit includes the following screws refer to Appendix A Screw Listing for more information on specifications and usage...

Page 68: ...n America Taiwan Thailand and the United States 350188 001 Denmark 350188 081 France 350188 041 Germany 350188 051 Hong Kong and the United Kingdom 350188 031 Israel 350188 BB1 Italy 350188 061 Japan 350188 291 The Netherlands 350188 331 The People s Republic of China 350188 AA1 Saudi Arabia 350188 171 Spain 350188 071 Sweden Finland 350188 B71 Table 3 4 Miscellaneous Spare Part Information Contin...

Page 69: ...tes 350188 011 Power cord for use in Australia and New Zealand 350188 021 Power cord for use in Belgium Europe Greece Norway and Portugal 350188 031 Power cord for use in Hong Kong and the United Kingdom 350188 041 Power cord for use in Germany 350188 051 Power cord for use in France 350188 061 Power cord for use in Italy 350188 071 Power cord for use in Spain 350188 081 Power cord for use in Denm...

Page 70: ... use in External MultiBay II and HP Docking Station 373556 001 Screw Kit 373888 001 802 11a b g FRLN WLAN Mini Card WLAN module for MOW use 373888 291 802 11a b g FRLN WLAN Mini Card WLAN module for use in Japan 373889 001 802 11a b g FRLN WLAN Mini Card WLAN module for ROW use 375557 001 DVD RW and CD RW Double Layer Combo Drive for use in External MultiBay II and HP Docking Station 377408 001 80...

Page 71: ... 001 Intel Core Duo T2400 1 83 GHz processor includes thermal paste 409971 001 Intel Core Duo T2500 2 00 GHz processor includes thermal paste 409972 001 Intel Core Duo T2600 2 17 GHz processor includes thermal paste 413267 001 HP Docking Station 419107 001 65 watt power supply 419109 001 Wireless Antenna Kit includes wireless antenna transceivers and cables 419110 001 Base enclosure 419111 001 6 c...

Page 72: ...1 80 GB hard drive 5400 rpm includes cover and frame 419127 001 Fan 419128 001 Hard drive cover 419129 001 Hinge saddle 419131 001 Display inverter 419132 001 Logo Kit 419134 001 Display bezel includes fingerprint reader board 419135 001 Display Bracket Kit 419137 001 Display Cable Kit 419139 001 Display enclosure 419140 001 Display mesh tape 419142 001 Display Rubber Screw Cover Kit 419143 001 Mo...

Page 73: ...ngerprint reader board and display cable 419157 001 Plastics Kit 419159 001 Intel Celeron M 1 60 GHz processor includes thermal paste 419160 001 Speaker 419161 001 Heat sink 419162 001 Thermal shield includes thermal pad 419164 001 Top cover 419165 001 TouchPad includes cable and bracket 419171 001 Keyboard with pointing stick for use in the United States 419171 021 Keyboard with pointing stick fo...

Page 74: ...ck for use in Latin America 419171 171 Keyboard with pointing stick for use in Saudi Arabia 419171 201 Keyboard with pointing stick for use in Brazil 419171 211 Keyboard with pointing stick for use in Hungary 419171 221 Keyboard with pointing stick for use in the Czech Republic 419171 231 Keyboard with pointing stick for use in Slovakia 419171 251 Keyboard with pointing stick for use in Russia 419...

Page 75: ...3 21 419171 BB1 Keyboard with pointing stick for use in Israel 419171 DD1 Keyboard with pointing stick for use in Iceland 431168 001 Display Bracket Kit includes display hinges Table 3 5 Sequential Part Number Listing Continued Spare Part Number Description ...

Page 76: ...apter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 screwdriver Torx8 T8 screwdriver Flat bladed screwdriver ...

Page 77: ...ts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the tablet PC make sure cables are placed in their proper locations during the reassembly process Improper cable placement can damage the tablet PC Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during r...

Page 78: ... that a diskette or disc is not in the drive and make sure that the optical drive tray is closed Before handling a drive make sure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical ...

Page 79: ... cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughou...

Page 80: ...arts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and rol...

Page 81: ...equipment Use conductive field service tools such as cutters drivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items ...

Page 82: ... workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Ant...

Page 83: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 84: ... as many as 61 screws in 9 different sizes that may have to be removed replaced or loosened when servicing the tablet PC Make special note of each screw and screw lock size and location during removal and replacement Refer to Appendix C Display Component Recycling for detailed information on screw and screw lock sizes locations and usage ...

Page 85: ...ide Removal and Replacement Procedures 5 1 Serial Number Report the tablet PC serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the tablet PC Serial Number Location ...

Page 86: ...paring the Tablet PC for Disassembly Battery pack 0 5 4 Hard Drive 2 loosened to remove the hard drive cover 1 loosened to remove the hard drive 4 removed to disassemble the hard drive 5 5 Tablet PC Feet 0 5 6 Bluetooth Module 2 loosened to remove the Bluetooth module cover 5 7 External Memory Module 2 loosened to remove the memory module compartment cover 5 8 Keyboard Cover 4 5 9 Keyboard 4 5 10 ...

Page 87: ...zed for use in your tablet PC by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to restore tablet PC functionality Then contact Customer Care 5 15 Display Assembly 6 5 16 Button Board 1 5 17 Top Cover 10 5 18 TouchPad 4 5 19 Speaker 2 5 20 Infrared Board 1 5 21 System Board 6 5 22 Modem Module 2 5...

Page 88: ...bly Before you begin any removal or installation procedures 1 Shut down the tablet PC If you are unsure whether the tablet PC is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the tablet PC 3 Disconnect the power cord ...

Page 89: ... panel toward you b Slide the battery release latch 1 toward you The right side of the battery pack disengages from the tablet PC c Lift the right side of the battery pack and swing it to the left 2 and remove it Removing the Battery Pack Reverse the above procedure to install the battery pack Battery Pack Spare Part Number Information 6 cell battery pack 419111 001 ...

Page 90: ...nce and Service Guide 5 7 5 4 Hard Drive 1 Prepare the tablet PC for disassembly Section 5 3 Hard Drive Spare Part Number Information Hard drives all 5400 rpm include cover frame and connector 100 GB 80 GB 60 GB 419124 001 419126 001 419125 001 ...

Page 91: ...screws 1 that secure the hard drive cover to the tablet PC 3 Lift the left side of the hard drive cover and swing it to the right 2 and remove it The hard drive cover is available using spare part 419128 001 and is also included in the Plastics Kit spare part number 419157 001 Removing the Hard Drive Cover ...

Page 92: ... Service Guide 5 9 4 Loosen the Phillips PM2 5 13 0 hard drive retention screw 1 5 Grasp the mylar tab 2 on the hard drive and slide the hard drive to the right 3 to disconnect it from the system board 6 Remove the hard drive 4 Removing the Hard Drive ...

Page 93: ...dures 7 Remove the four Phillips PM3 0 4 0 screws 1 that secure the hard drive frame to the hard drive 8 Lift the frame straight up 2 to remove if from the hard drive Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive ...

Page 94: ...ment Procedures Maintenance and Service Guide 5 11 5 5 Tablet PC Feet The tablet PC feet are adhesive backed rubber pads The feet are included in the Plastics Kit spare part number 419157 001 Replacing the Tablet PC Feet ...

Page 95: ...e tablet PC with the front toward you 4 Loosen the two Phillips PM2 0 5 0 screws 1 that secure the Bluetooth module cover to the tablet PC 5 Remove the Bluetooth module cover 2 The Bluetooth cover is included in the Plastics Kit spare part number 419157 001 Removing the Bluetooth Module Cover Bluetooth Module Spare Part Number Information Bluetooth module includes Bluetooth module cable 419117 001...

Page 96: ...s Maintenance and Service Guide 5 13 6 Slide the Bluetooth module out of the tablet PC 1 7 Disconnect the Bluetooth module cable 2 from the board Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module ...

Page 97: ...he tablet PC for disassembly refer to Section 5 3 2 Position the tablet PC with the front toward you Memory Module Spare Part Number Information PC2 5300 2048 MB 1024 MB 512 MB 256 MB 419149 001 419145 001 419151 001 419147 001 PC2 4200 2048 MB 1024 MB 512 MB 256 MB 419148 001 419144 001 419150 001 419146 001 ...

Page 98: ... that secure the memory module compartment cover to the tablet PC 4 Lift the left side of the cover and swing it to the right 2 to remove the memory module compartment cover The memory module compartment cover is included in the Plastics Kit spare part number 419157 001 Removing the Memory Module Compartment Cover ...

Page 99: ...ry module The side of the module opposite the socket rises away from the tablet PC 6 Slide the module away from the socket at an angle 2 7 Remove the memory module Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install an external memory module ...

Page 100: ...for disassembly Section 5 3 2 Position the tablet PC with the front toward you 3 Remove the two Torx8 T8M2 0 10 0 screws 1 and the two Torx8 T8M2 0 20 0 screws 2 that secure the keyboard cover to the tablet PC Removing the Keyboard Cover Screws Keyboard Cover Spare Part Number Information Keyboard cover 383558 001 ...

Page 101: ... Replacement Procedures 4 Turn the tablet PC right side up with the front toward you 5 Open the tablet PC as far as possible 6 Lift up the front edges of the keyboard cover until the cover disengages from the tablet PC Releasing the Keyboard Cover ...

Page 102: ...ocedures Maintenance and Service Guide 5 19 7 Swing the right edge of the keyboard cover forward until the cover disengages from the tablet PC Removing the Keyboard Cover Reverse the above procedure to install the keyboard cover ...

Page 103: ...h Canada Germany Greece Hungary Iceland Israel Italy Japan Korea 419171 A41 419171 201 419171 221 419171 081 419171 021 419171 051 419171 121 419171 041 419171 151 419171 211 419171 DD1 419171 BB1 419171 061 419171 291 419171 AD1 Latin America Norway Portugal Russia Saudi Arabia Spain Slovakia Sweden Finland Switzerland Taiwan Thailand Turkey The United Kingdom The United States 419171 161 419171 ...

Page 104: ...Removal and Replacement Procedures Maintenance and Service Guide 5 21 4 Remove the following 1 Three Torx8 T8M2 0 10 0 screws 2 One Torx8 T8M2 0 5 0 screw Removing the Keyboard Screws ...

Page 105: ...toward you 6 Open the tablet PC as far as possible 7 Slide the keyboard back 1 until the pointing stick cable is accessible 8 Release the zero insertion force ZIF connector to which the pointing stick cable is connected and disconnect the pointing stick cable 2 from the system board Disconnecting the Pointing Stick Cable ...

Page 106: ... disengages from the tablet PC 10 Slide the keyboard forward 2 until it rests on the palm rest 11 Release the ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable 3 from the system board 12 Remove the keyboard Removing the Keyboard Reverse the above procedure to install the keyboard ...

Page 107: ...emove the keyboard cover Section 5 8 3 Release the keyboard Section 5 9 4 Disconnect the fan cable 1 from the system board 5 Remove the three Torx8 T8M2 0 8 0 screws 2 that secure the fan to the tablet PC 6 Remove the fan 3 Removing the Fan Reverse the above procedure to install the fan Fan Spare Part Number Information Fan 419127 001 ...

Page 108: ...embly Section 5 3 2 Remove the keyboard cover Section 5 8 3 Release the keyboard Section 5 9 4 Remove the fan Section 5 10 5 Remove the four Torx8 T82 5 8 0 screws that secure the heat sink to the tablet PC Removing the Heat Sink Screws Heat Sink Spare Part Number Information Heat sink includes thermal paste 419161 001 ...

Page 109: ... to disengage it from the processor 7 Slide the heat sink up and to the right 2 to remove it Due to the adhesive quality of the thermal paste located between the heat sink and processor it may be necessary to move the heat sink from side to side to detach the heat sink from the processor Removing the Heat Sink ...

Page 110: ...rmal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed Thermal paste is included with all heat sink and processor spare part kits Thermal Paste Locations Reverse the above procedure to install the heat sink ...

Page 111: ... 5 3 2 Remove the keyboard cover Section 5 8 3 Release the keyboard Section 5 9 4 Remove the fan Section 5 10 5 Remove the heat sink Section 5 11 Processor Spare Part Number Information Intel Core Duo T2600 2 17 GHz Intel Core Duo T2500 2 00 GHz Intel Core Duo T2400 1 83 GHz Intel Core Duo T2300 1 67 GHz 409972 001 409971 001 409970 001 409969 001 Intel Celeron M 1 60 GHz 419159 001 ...

Page 112: ...cking screw one half turn counterclockwise 1 until you hear a click 7 Lift the processor straight up and remove it 2 The gold triangle 3 on the processor should be aligned with the triangle icon 4 on the processor socket when you install the processor Removing the Processor Reverse the above procedure to install the processor ...

Page 113: ...et PC for disassembly Section 5 3 2 Remove the keyboard cover Section 5 8 3 Release the keyboard Section 5 9 Memory Module Spare Part Number Information PC2 5300 2048 MB 1024 MB 512 MB 256 MB 419149 001 419145 001 419151 001 419147 001 PC2 4200 2048 MB 1024 MB 512 MB 256 MB 419148 001 419144 001 419150 001 419146 001 ...

Page 114: ...le The side of the memory module opposite the socket rises away from the tablet PC 5 Slide the memory module away from the socket at an angle 2 6 Remove the memory module Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket Removing the Internal Memory Module Reverse the above procedure to install a memory module ...

Page 115: ...r rest of the world ROW use 359107 001 802 11a b g FRLN WLAN module for MOW use 373888 001 802 11a b g FRLN WLAN module for ROW use 373889 001 802 11a b g FRLN WLAN module for use in Japan 373888 291 802 11a b g FRLN WLAN module for use in Europe 377792 001 802 11a b g DynaStar WLAN module for MOW use 337407 001 802 11a b g DynaStar WLAN module for ROW use 337407 002 802 11a b g DynaStar WLAN modu...

Page 116: ...emove the two Phillips PM2 0 5 0 screws 2 that secure the Mini Card WLAN module to the computer The edge of the Mini Card WLAN module opposite the socket rises away from the computer 6 Remove the Mini Card WLAN module by pulling the module away from the socket at an angle 3 The Mini Card WLAN modules are designed with a notch 4 to prevent incorrect installation Removing a Mini Card WLAN Module Rev...

Page 117: ...ove the keyboard cover Section 5 8 3 Remove the keyboard Section 5 9 4 Close the tablet PC 5 Turn the tablet PC upside down with the rear panel toward you Display Assembly Spare Part Number Information 12 1 inch XGA TFT display assembly includes wireless antenna transceivers and cables microphone fingerprint reader board and display cable 419156 001 ...

Page 118: ...ement Procedures Maintenance and Service Guide 5 35 6 Remove the two Torx8 T8M2 0 20 0 screws 1 that secure the base enclosure cover to the tablet PC 7 Remove the base enclosure cover 1 Removing the Base Enclosure Cover ...

Page 119: ...5 36 Maintenance and Service Guide Removal and Replacement Procedures 8 Disconnect the display cable from the system board Disconnecting the Display Cable ...

Page 120: ...en the tablet PC as far as possible 11 Disconnect the wireless antenna cables from the Mini Card WLAN card 1 12 Disconnect the microphone cable 2 from the system board 13 Remove the wireless antenna cables and the microphone cable from the routing channel 3 and clips 4 through which the cables are routed Disconnecting the Display Cables ...

Page 121: ...oval and Replacement Procedures 14 Rotate the display clockwise 90 degrees 1 15 Remove the two Torx8 T8M2 0 20 0 screws 2 and the two Phillips PM2 0 8 0 screws 3 that secure the display assembly to the tablet PC Removing the Display Screws ...

Page 122: ...rear panel toward you 17 Lift the display assembly slightly until it disengages from the tablet PC 1 18 Route the display connector and cable through the opening 2 in the base enclosure 19 Remove the display assembly Removing the Display Assembly Reverse the above procedure to install the display assembly ...

Page 123: ...utton Board 1 Prepare the computer for disassembly Section 5 3 and remove the following components a Keyboard cover Section 5 8 b Keyboard Section 5 9 c Display assembly Section 5 15 Button Board Spare Part Number Information Button board includes button board cable 419112 001 ...

Page 124: ...rocedures Maintenance and Service Guide 5 41 2 Disconnect the button board cable 1 from the system board 3 Remove the Phillips PM2 0 4 0 screw 2 that secures the button board to the switch cover Removing the Button Board Screw ...

Page 125: ...ervice Guide Removal and Replacement Procedures 4 Lift the left side of the button board 1 until it rests at angle 5 Remove the button board 2 Removing the Button Board Reverse the above procedure to install the button board ...

Page 126: ...isassembly Section 5 3 and remove the following components a Hard drive Section 5 4 b Keyboard cover Section 5 8 c Keyboard Section 5 9 d Button board Section 5 16 e Display assembly Section 5 15 2 Turn the tablet PC upside down with the front toward you Top Cover Spare Part Number Information Top cover 419164 001 ...

Page 127: ...5 44 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the seven Torx8 T8M2 0 10 0 screws that secure the top cover to the base enclosure Removing the Top Cover Screws Part 1 ...

Page 128: ...Turn the tablet PC right side up with the front toward you 5 Disconnect the TouchPad cable 1 from the system board 6 Remove the two Torx8 T8M2 0 20 0 screws 2 and the Phillips PM2 0 4 0 screw 3 that secure the top cover to the tablet PC Removing the Top Cover Screws Part 2 ...

Page 129: ...res 7 Disconnect the TouchPad cable from the system board 1 8 Lift the rear edge of the top cover 2 until it disengages from the base enclosure 9 Lift the top cover straight up 3 and remove it Removing the Top Cover Reverse the above procedure to install the top cover ...

Page 130: ...d remove the following components a Hard drive Section 5 4 b Keyboard cover Section 5 8 c Keyboard Section 5 9 d Button board Section 5 16 e Display assembly Section 5 15 f Top cover Section 5 17 2 Turn the top cover upside down with the front toward you TouchPad Spare Part Number Information TouchPad includes cable and bracket 419165 001 ...

Page 131: ...5 48 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the four Phillips PM2 0 4 0 screws that secure the TouchPad bracket to the top cover Removing the TouchPad Bracket Screw ...

Page 132: ...lacement Procedures Maintenance and Service Guide 5 49 4 Lift the right side of the TouchPad bracket 1 until it rests at an angle 5 Slide the TouchPad bracket to the right 2 and remove it Removing the TouchPad Bracket ...

Page 133: ... to which the TouchPad cable is attached and disconnect the TouchPad cable 1 7 Slide the TouchPad 2 to the right and remove it 8 If it is necessary to replace the TouchPad cable disconnect the cable 3 from the TouchPad board Removing the TouchPad Reverse the above procedure to install the TouchPad ...

Page 134: ...he tablet PC for disassembly Section 5 3 and remove the following components a Hard drive Section 5 4 b Keyboard cover Section 5 8 c Keyboard Section 5 9 d Button board Section 5 16 e Display assembly Section 5 15 f Top cover Section 5 17 Speaker Spare Part Number Information Speaker 419160 001 ...

Page 135: ...nnect the speaker cable 1 from the system board and route the cable under the infrared board cable 2 3 Remove the two Torx8 T8M2 0 5 0 screws 3 that secure the speaker to the tablet PC 4 Remove the speaker 4 Removing the Speaker Reverse the above procedure to install the speaker ...

Page 136: ...ection 5 3 and remove the following components a Hard drive Section 5 4 b Keyboard cover Section 5 8 c Keyboard Section 5 9 d Button board Section 5 16 e Display assembly Section 5 15 f Top cover Section 5 17 g Speaker Section 5 19 Infrared Board Spare Part Number Information Infrared board includes infrared board cable 419113 001 ...

Page 137: ...o which the infrared board cable is connected and disconnect the cable 1 from the system board 3 Remove the Torx8 T8M2 0 5 0 screw 2 that secures the infrared board to the system board 4 Remove the infrared board 3 Removing the Infrared Board Reverse the above procedure to install the infrared board ...

Page 138: ...ard WLAN module Section 5 14 Modem module Section 5 22 RTC battery Section 5 23 1 Prepare the tablet PC for disassembly Section 5 3 and remove the following components a Hard drive Section 5 4 b Bluetooth module Section 5 6 c Keyboard cover Section 5 8 d Keyboard Section 5 9 e Fan Section 5 10 f Heat sink Section 5 11 g Button board Section 5 16 h Display assembly Section 5 15 i Top cover Section ...

Page 139: ...l and Replacement Procedures 2 Disconnect the Bluetooth module cable 1 from the system board and remove the cable 3 Remove the four Torx8 T8M2 0 5 0 screws 1 that secure the system board to the computer Removing the System Board Screws Part 1 ...

Page 140: ...le to the tablet PC 5 Remove the hinge saddle 2 6 Remove the Torx8 T8M2 0 8 0 screw 2 that secures the thermal shield to the tablet PC 7 Remove the thermal shield 4 The hinge saddle is available using spare part number 419129 001 The thermal shield is available using spare part number 419162 001 Removing the System Board Screws Part 2 ...

Page 141: ...dures The thermal paste should be thoroughly cleaned from the surfaces of the video chip shield 1 and video chip 2 each time the shield is removed Thermal paste is included with the system board spare part kit Video Chip Shield and Video Chip Thermal Paste Locations ...

Page 142: ...vice Guide 5 59 8 Lift the left side of the system board 1 until the hard drive connector 2 is clear of the base enclosure 9 Slide the system board to the left 3 to remove it Removing the System Board Reverse the above procedure to install the system board ...

Page 143: ...c Keyboard cover Section 5 8 d Keyboard Section 5 9 e Fan Section 5 10 f Heat sink Section 5 11 g Button board Section 5 16 h Display assembly Section 5 15 i Top cover Section 5 17 j Speaker Section 5 19 k Infrared board Section 5 20 l System board Section 5 21 2 Turn the system board upside down with the front toward you Modem Module Spare Part Number Information Modem module high speed 56 K incl...

Page 144: ... connectors 1 on the system board 4 Remove the two Phillips PM2 0 4 0 screws 2 that secure the modem board to the system board 5 Lift the right side of the modem board 3 to disconnect it from the system board 6 Remove the modem board Removing the Modem Board Reverse the above procedure to install the modem board ...

Page 145: ...h module Section 5 6 c Switch cover Section 5 8 d Keyboard Section 5 9 e Fan Section 5 10 f Heat sink Section 5 11 g Button board Section 5 16 h Display assembly Section 5 15 i Top cover Section 5 17 j Speaker Section 5 19 k Infrared board Section 5 20 l System board Section 5 21 2 Turn the system board upside down with the left side toward you RTC Battery Spare Part Number Information RTC battery...

Page 146: ...es Maintenance and Service Guide 5 63 3 Remove the RTC battery from the system board socket Removing the RTC Battery Reverse the above procedure to install the RTC battery Make sure the RTC battery is installed with the sign facing up ...

Page 147: ...ght front to back Width Depth 30 2 to 31 5 mm 285 mm 235 mm 1 19 to 1 24 in 11 22 in 9 in Weight 2 04 kg 4 5 lbs Input Power Operating voltage Operating current 18 5 V dc 3 5 A 65 W 3 5 A Temperature Operating not writing to optical disc Operating writing to optical disc Nonoperating 0 C to 35 C 5 C to 35 C 20 C to 60 C 32 F to 95 F 41 F to 95 F 4 F to 140 F ...

Page 148: ...o 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The tablet PC operates well within this r...

Page 149: ... 1 cm 39 1 cm 8 1 in 13 0 in 15 4 in Number of colors Up to 16 8 million Contrast ratio 150 1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0 300 0 300 mm 1024 768 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 3 5 W Viewing angle 65 horizontal 50 vertical typical ...

Page 150: ...c ATA security Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 156 301 488 117 210 240 78 140 160 Disk rotational speed 5400 rpm 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to h...

Page 151: ... Battery Pack Dimensions Height Width Depth Weight 2 00 cm 9 40 cm 13 40 cm 0 34 kg 0 79 in 3 70 in 5 28 in 0 75 lb Energy Voltage Amp hour capacity Watt hour capacity 10 8 V 4 8 Ah 52 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 152: ... System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 153: ...Intel 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller...

Page 154: ...ller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Table 6 6 System Interrupts Continued ...

Page 155: ...controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 ...

Page 156: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 6 7 System I O Addresses Continued ...

Page 157: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 6 7 Sy...

Page 158: ...A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS ...

Page 159: ...crew Listing This appendix provides specification and reference information for the screws and screw locks used in the tablet PC All screws and screw locks listed in this appendix are available in the Screw Kit spare part number 373556 001 ...

Page 160: ...llips PM2 0 5 0 Screw Color Qty Length Thread Head Width Black 6 5 0 mm 2 0 mm 4 5 mm Where used 1 Two screws that secure the hard drive cover to the tablet PC documented in Section 5 4 2 Two screws that secure the memory module compartment drive cover to the tablet PC documented in Section 5 7 mm ...

Page 161: ... Screw Locations Table A 1 Phillips PM2 0 5 0 Screw Continued Color Qty Length Thread Head Width Black 6 5 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the Bluetooth cover to the tablet PC screws are captured on the cover by C clips documented in Section 5 6 mm ...

Page 162: ...ad Head Width Silver 1 13 0 mm 2 5 mm 5 5 mm Where used 1 One screw that secures the hard drive to the tablet PC screw is captured on the hard drive frame by a C clip documented in Section 5 4 mm Table A 3 Phillips PM3 0 4 0 Screw Color Qty Length Thread Head Width Silver 4 4 0 mm 3 0 mm 5 5 mm Where used 2 Four screws that secure the hard drive frame to the hard drive documented in Section 5 4 mm...

Page 163: ...Guide A 5 Torx8 T8M2 0 10 0 Screw Locations Table A 4 Torx8 T8M2 0 10 0 Screw Color Qty Length Thread Head Width Black 12 10 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the keyboard cover to the tablet PC documented in Section 5 8 mm ...

Page 164: ...Listing Torx8 T8M2 0 10 0 Screw Locations Table A 4 Torx8 T8M2 0 10 0 Screw Continued Color Qty Length Thread Head Width Black 12 10 0 mm 2 0 mm 4 5 mm Where used 3 screws that secure the keyboard to the tablet PC documented in Section 5 9 mm ...

Page 165: ...de A 7 Torx8 T8M2 0 10 0 Screw Locations Table A 4 Torx8 T8M2 0 10 0 Screw Continued Color Qty Length Thread Head Width Black 12 10 0 mm 2 0 mm 4 5 mm Where used 7 screws that secure the top cover to the tablet PC documented in Section 5 17 mm ...

Page 166: ...w Listing Torx8 T8M2 0 20 0 Screw Locations Table A 5 Torx8 T8M2 0 20 0 Screw Color Qty Length Thread Head Width Black 8 20 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the keyboard cover to the tablet PC documented in Section 5 8 mm ...

Page 167: ...9 Torx8 T8M2 0 20 0 Screw Locations Table A 5 Torx8 T8M2 0 20 0 Screw Continued Color Qty Length Thread Head Width Black 8 20 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the base enclosure cover to the tablet PC documented in Section 5 15 mm ...

Page 168: ...ing Torx8 T8M2 0 20 0 Screw Locations Table A 5 Torx8 T8M2 0 20 0 Screw Continued Color Qty Length Thread Head Width Black 8 20 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the display assembly to the tablet PC documented in Section 5 15 mm ...

Page 169: ...de A 11 Torx8 T8M2 0 20 0 Screw Locations Table A 5 Torx8 T8M2 0 20 0 Screw Continued Color Qty Length Thread Head Width Black 8 20 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the top cover to the tablet PC documented in Section 5 17 mm ...

Page 170: ...Screw Listing Torx8 T8M2 0 5 0 Screw Location Table A 6 Torx8 T8M2 0 5 0 Screw Color Qty Length Thread Head Width Black 10 5 0 mm 2 0 mm 4 5 mm Where used One screw that secures the keyboard to the tablet PC documented in Section 5 9 mm ...

Page 171: ...13 Torx8 T8M2 0 5 0 Screw Locations Table A 6 Torx8 T8M2 0 5 0 Screw Continued Color Qty Length Thread Head Width Black 10 5 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the Mini Card WLAN module to the tablet PC documented in Section 5 14 mm ...

Page 172: ...le A 6 Torx8 T8M2 0 5 0 Screw Continued Color Qty Length Thread Head Width Black 10 5 0 mm 2 0 mm 4 5 mm Where used 1 Two screws that secure the speaker to the tablet PC documented in Section 5 19 2 One screw that secures the infrared board to the tablet PC documented in Section 5 20 mm ...

Page 173: ...e A 15 Torx8 T8M2 0 5 0 Screw Locations Table A 6 Torx8 T8M2 0 5 0 Screw Continued Color Qty Length Thread Head Width Black 10 5 0 mm 2 0 mm 4 5 mm Where used 4 screws that secure the system board to the tablet PC documented in Section 5 21 mm ...

Page 174: ...de Screw Listing Torx8 T8M2 0 8 0 Screw Locations Table A 7 Torx8 T8M2 0 8 0 Screw Color Qty Length Thread Head Width Silver 7 8 0 mm 2 0 mm 4 5 mm Where used 3 screws that secure the fan to the tablet PC documented in Section 5 10 mm ...

Page 175: ...A 17 Torx8 T8M2 0 8 0 Screw Locations Table A 7 Torx8 T8M2 0 8 0 Screw Continued Color Qty Length Thread Head Width Silver 7 8 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the display assembly to the tablet PC documented in Section 5 15 mm ...

Page 176: ...8 0 Screw Continued Color Qty Length Thread Head Width Silver 7 8 0 mm 2 0 mm 4 5 mm Where used 1 One screw that secures the system board and hinge saddle to the tablet PC documented in Section 5 21 2 One screw that secures the system board and thermal shield to the tablet PC documented in Section 5 21 mm ...

Page 177: ...ce Guide A 19 Torx8 T8M2 5 8 0 Screw Locations Table A 8 Torx8 T8M2 5 8 0 Screw Color Qty Length Thread Head Width Black 4 8 0 mm 2 5 mm 4 0 mm Where used 4 screws that secure the heat sink to the tablet PC documented in Section 5 11 mm ...

Page 178: ...s Table A 9 Phillips PM2 0 4 0 Screw Color Qty Length Thread Head Width Black 8 4 0 mm 2 0 mm 4 0 mm Where used 1 One screw that secures the button board to the tablet PC documented in Section 5 16 2 One screw that secures the top cover to the tablet PC documented in Section 5 17 mm ...

Page 179: ...de A 21 Phillips PM2 0 4 0 Screw Locations Table A 9 PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 8 4 0 mm 2 0 mm 4 0 mm Where used 4 screws that secure the TouchPad bracket to the top cover documented in Section 5 18 mm ...

Page 180: ... Listing Phillips PM2 0 4 0 Screw Locations Table A 9 PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 8 4 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the modem module to the system board documented in Section 5 22 mm ...

Page 181: ...tions can be copied to a CD or to a DVD using HP Backup and Recovery Manager Formatted DVD RW discs and DVD RW double layer discs are not compatible with HP Backup and Recovery Manager The computer must be connected to external power before you perform backup and recovery procedures Safeguarding Your Data To safeguard your documents store personal files in the My Documents folder and periodically ...

Page 182: ... discs This process will take several minutes depending on the file size and the speed of the computer To back up specific files or folders 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect system settings and important data files and then click Next 4 Click Back up individual files and folders and then click Next The Backup Wizar...

Page 183: ...of data being stored To back up your entire hard drive 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect system settings and important data files and then click Next 4 Click Back up entire hard drive and then click Next The Back up entire hard disk page opens 5 Click Next 6 Select the location for the backup files and then click N...

Page 184: ...ends that you create recovery points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally Recovering to an earlier recovery point does not affect data files or e mails created since that recovery point After you create a recovery point you are prompted to schedule subsequent recovery points You can schedule recovery points for a specifi...

Page 185: ... screen instructions Recovery HP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image You can choose whether you want to store that copy on the recovery partition on another drive or on external recovery discs Before using HP Backup and Recovery Manager try repairing the sy...

Page 186: ...ry Media Creator in the HP Backup and Recovery Manager The recovery discs are used to start up boot the computer and recover the operating system and software to factory settings in case of system failure or instability ÄCAUTION After you create the recovery discs you can increase the amount of available space on the hard drive by deleting the recovery partition However doing this is not recommend...

Page 187: ...scs 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Create factory software recovery CDs or DVDs to recover the system Highly recommended and then click Next The Recovery Media Creator page opens 4 Click Next 5 Click Write to CD DVD and then click Next 6 Follow the on screen instructions Performing a Recovery Performing a Recovery from the Recover...

Page 188: ...very Manager 3 Click Next 4 Click Recover important files or the entire system and then click Next 5 Click a recovery option and then click Next If you choose to recover the system the computer restarts and recovery begins 6 Follow the on screen instructions Initiating a Recovery from the Hard Drive Recovery Partition To initiate a recovery from the hard drive recovery partition 1 Back up all pers...

Page 189: ...e only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations Fo...

Page 190: ...assembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one tablet PC model to another ...

Page 191: ...ance and Service Guide C 3 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly Removing the Display Bezel Screw Covers and Screws ...

Page 192: ... Component Recycling 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Removing the Display Bezel ...

Page 193: ...Display Component Recycling Maintenance and Service Guide C 5 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 Removing the Display Inverter ...

Page 194: ...vice Guide Display Component Recycling 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure Removing the Display Panel Assembly ...

Page 195: ...ponent Recycling Maintenance and Service Guide C 7 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel Removing the Display Panel Frame Screws ...

Page 196: ...ide Display Component Recycling 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 10 Remove the display panel frame 2 from the display panel Removing the Display Frame ...

Page 197: ...ntenance and Service Guide C 9 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it forward 13 Remove the backlight cover Removing the Backlight Cover ...

Page 198: ... 10 Maintenance and Service Guide Display Component Recycling 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel Releasing the Backlight Cables ...

Page 199: ...Display Component Recycling Maintenance and Service Guide C 11 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel Removing the Backlight Frame ...

Page 200: ...ycling ÅWARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame Removing the Backlight ...

Page 201: ...nnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel Releasing the LCD Panel ...

Page 202: ...C 14 Maintenance and Service Guide Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the LCD panel and backlight ...

Page 203: ...Maintenance and Service Guide D 1 D Connector Pin Assignments Table D 1 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel ...

Page 204: ... Service Guide Connector Pin Assignments Table D 2 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table D 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 205: ...ble D 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 206: ...D 4 Maintenance and Service Guide Connector Pin Assignments Table D 5 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused ...

Page 207: ...Connector Pin Assignments Maintenance and Service Guide D 5 Table D 6 RJ 45 Network Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 208: ...Guide Connector Pin Assignments Table D 7 S Video Out Pin Signal Pin Signal 1 S VHS color C signal 5 TV CD 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground ...

Page 209: ...computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used ...

Page 210: ... be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector...

Page 211: ...oupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and re...

Page 212: ...ler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fi...

Page 213: ...battery light 1 7 battery pack removal 5 6 spare part number 3 10 3 17 5 6 specifications 6 5 battery release latch 1 21 Bluetooth module removal 5 12 spare part number 3 10 3 18 5 12 Bluetooth module cable 3 12 Bluetooth module cover illustrated 3 11 removal 5 12 bottom components 1 20 button board removal 5 40 spare part number 3 3 3 17 5 40 button board cable 3 12 C Cable Kit components 3 12 sp...

Page 214: ... part number 3 18 spare part number 3 18 disassembly sequence chart 5 3 diskette drive OS loading problems 2 19 precautions 4 3 display assembly removal 5 34 spare part number 3 3 5 34 specifications 6 3 Display Bracket Kit spare part number 3 18 3 21 Display Cable Kit spare part number 3 18 display component recycling C 1 display components bezel spare part number 3 18 enclosure spare part number...

Page 215: ...ection 2 26 no OS loading 2 15 no OS loading from diskette drive 2 19 no OS loading from hard drive 2 16 2 17 2 18 no OS loading from optical drive 2 20 no power 2 8 2 10 2 11 no video 2 12 2 13 nonfunctioning device 2 23 nonfunctioning docking device 2 14 nonfunctioning keyboard 2 24 nonfunctioning pointing device 2 25 fn key 1 15 front components 1 6 function keys 1 15 G grounding equipment and ...

Page 216: ...upt specifications 6 7 J Jog dial 1 19 K keyboard removal 5 20 spare part numbers 3 3 3 19 3 20 3 21 5 20 troubleshooting 2 24 keyboard components 1 14 keyboard cover removal 5 17 spare part number 3 3 3 17 5 17 keypad keys 1 15 L left side components 1 10 1 12 Logo Kit spare part number 3 13 3 18 M memory map specifications 6 12 memory module removal 5 14 5 30 spare part numbers 3 5 3 18 3 19 5 1...

Page 217: ... 2 14 2 23 num lock key 1 15 O optical drive OS loading problems 2 20 precautions 4 3 P packing precautions 4 5 password clearing 1 4 PC Card slot 1 9 PC Card slot bezel illustrated 3 11 pen eject button 1 19 pen holder 1 19 plastic parts 4 2 Plastics Kit components 3 11 spare part number 3 8 3 11 3 19 pointing device troubleshooting 2 25 pointing stick 1 17 pointing stick buttons 1 17 pointing st...

Page 218: ...ting A 1 B 1 security cable slot 1 10 serial number 3 1 5 2 service considerations 4 2 smart card reader 1 9 speaker location 1 11 removal 5 51 spare part number 3 8 3 19 5 51 specifications battery pack 6 5 display 6 3 hard drive 6 4 I O addresses 6 9 interrupts 6 7 memory map 6 12 system DMA 6 6 tablet PC 6 1 static shielding materials 4 8 stringent security 1 4 S Video out jack location 1 13 pi...

Page 219: ... 3 13 3 16 troubleshooting audio 2 21 Computer Setup 2 1 expansion product 2 14 flowcharts 2 6 keyboard 2 24 modem 2 26 network 2 26 nonfunctioning device 2 14 2 23 OS loading 2 15 overview 2 1 pointing device 2 25 power 2 8 video 2 12 U Universal Serial Bus USB port location 1 9 1 11 1 13 pin assignments D 2 unknown password 1 4 V vents 1 10 1 17 1 21 video troubleshooting 2 12 volume buttons 1 1...

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HP Compaq tc4400, Maintenance And Service Manual

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Summary of Contents for Compaq tc4400

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