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HP Compaq Presario, User Manual

The HP Compaq Presario is a reliable and feature-packed computer that caters to all your computing needs. Enhance your user experience with the easy-to-follow instructions provided in the Quick Start Manual. Download this high-quality manual for free from manualshive.com to make the most of your Presario's functionalities.

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M

Y

 P

RESARIO

—L

EARNING

 M

ORE

P

REVENTIVE

 M

AINTENANCE

   9-17

Compaq Remote Support

Using Compaq Remote Support

1. Call the Compaq Customer 

Support number for your 
region. The number is listed 
in the 

Certificate of 

Warranty 

that came with 

your computer.

2. The service representative 

will ask you to click the

Help

 

G

 

button on the 

keyboard.

3. Click the 

Compaq Remote 

Support 

¿

 

icon. 

4. Click 

OK

. The message, 

“Compaq Remote Support is 
waiting for a call” 

is displayed. 

The Compaq support technician 
is dialing into your computer.

5.

Do not

 answer the telephone 

when it rings. Compaq Remote 
Support will connect with your 
computer on the second ring. If 
for any reason you need to exit 
the application, click 

Cancel

.

6. Once a connection has been 

established, the Compaq Legal 
Disclaimer window is 
displayed. After reading the 
terms and conditions, click 

Agree

 to allow the support 

technician to diagnose your 
computer remotely.

Compaq 
Remote 
Support

Compaq Remote Support 
allows you to use the 
computer modem to 
connect directly to a 
support technician. 

A Compaq technician can 
diagnose and resolve most 
of your computer problems 
remotely. You can watch 
your monitor and 
communicate directly with 
the service technician on 
the telephone while the 
technician is solving your 
problem.

If for any reason the 
support technician cannot 
connect to your computer, 
you will receive an error 
message notifying you of 
the failed connection. If this 
happens, the technician will 
call you back. You should 
answer the telephone to 
speak with the technician.

Summary of Contents for Compaq Presario

Page 1: ...IENT IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY AN...

Page 2: ...d Read This Guide 1 2 Using the My Presario Learning More Guide 1 2 Symbols and Graphics Used 1 3 Computer Illustrations and Features 1 3 Where Can I Find Information 1 4 Warranty Certificate 1 4 Replacing Parts 1 4 Upgrading Your Computer 1 4 Safety 1 5 Safety and Comfort 1 5 How Do I Find Information in this Guide 1 6 Using the My Presario Learning More CD 1 6 ...

Page 3: ...5 System Board 5000 Series 2 5 System Board 7000 Series 2 6 Plug In and Go 2 7 Setting Up Your Computer 2 7 Registration 2 8 Registering with Microsoft 2 8 Registering with Compaq 2 8 Internet Service Provider ISP 2 9 Setting Up an ISP Account 2 9 Printer Setup 2 10 Setting Up Your Printer 2 10 Chapter 3 Using Your Computer Chapter 3 Using Your Computer Chapter 3 Using Your Computer Chapter 3 Usin...

Page 4: ... Power Management 3 10 Chapter 4 Creating Your Own CDs Chapter 4 Creating Your Own CDs Chapter 4 Creating Your Own CDs Chapter 4 Creating Your Own CDs 4 1 4 1 4 1 4 1 CD RW Drive 4 2 Inserting a Disc Into a CD RW Drive 4 2 Removing a Disc 4 2 Manually Ejecting a Disc 4 2 CD R CD RW Media Basics 4 3 Types of Media Discs 4 3 Installing Adaptec Easy CD Creator 4 4 Steps to Install Adaptec Easy CD Cre...

Page 5: ...nging the Order of Files and Folders 4 16 Removing Files and Folders 4 16 Renaming a File or Folder 4 16 Saving a CD Layout 4 16 Opening a CD Layout 4 16 What is DirectCD 4 17 Creating a DirectCD CD 4 17 Advanced Options within DirectCD 4 20 What is CD Copier 4 22 CD Copier 4 22 Advanced Tab Settings within CD Copier 4 26 What is a Mixed Mode CD 4 27 Creating CDs Containing Audio and Data 4 27 Wha...

Page 6: ...blems 4 38 Appendix 4 41 Easy CD Creator Reference 4 41 Easy CD Creator Menus 4 42 Chapter 5 Saving Energy Chapter 5 Saving Energy Chapter 5 Saving Energy Chapter 5 Saving Energy 5 1 5 1 5 1 5 1 Sleep Mode 5 2 Putting Your Computer to Sleep 5 2 Waking Your Computer 5 2 Adjusting Your Computer Sleep Setting 5 2 Computer Shutdown 5 3 Shutting Down Your Computer 5 3 System Lockup 5 3 Using a Surge Pr...

Page 7: ...Drives 6 3 Searching For Files or Folders 6 4 Copying Files 6 4 Moving Files 6 5 Renaming Files 6 5 Deleting Files and Folders 6 6 Restoring Deleted Files 6 6 Emptying the Recycle Bin 6 7 Creating Folders 6 7 Shortcuts for the Desktop 6 8 Creating a Shortcut 6 8 Arranging and Positioning Shortcuts 6 8 Control Panel 6 9 Accessing the Control Panel 6 9 Setting Up Display Properties 6 10 Changing the...

Page 8: ...odem 7 3 Understanding the Benefits of DSL 7 3 Identifying Your DSL Modem 7 4 Using Your DSL Modem 7 4 Connecting Your DSL Modem 7 5 Installing the DSL Modem Upgrade 7 6 Accessing the Latest Modem Updates 7 6 Protect Yourself when Downloading Software from the Internet 7 7 Using Shareware 7 7 Using Software Fixes 7 7 Installing Software Downloaded from the Internet 7 8 Advanced E mail Functions 7 ...

Page 9: ...Business Network 8 2 Types of Home Networks 8 3 Ethernet Network 8 3 Home Phoneline Network 8 4 Wireless Network 8 5 Setting Up a Network 8 6 Installing the Network Protocols 8 6 Mapping a Network Drive 8 8 Mapping a Network Drive 8 8 Securing Files 8 8 Sharing Folders 8 9 Creating a Shared Folder 8 9 Sharing a Folder 8 10 Sharing a Printer 8 11 Setting Up Printer Sharing 8 11 Connecting to a Shar...

Page 10: ...Increasing Temporary Internet File Space 9 5 Deleting the Internet History File 9 6 Optimizing the Computer Hard Drive 9 7 Using ScanDisk 9 7 Using Disk Defragmenter 9 7 Anti Virus Software 9 8 Scanning for Viruses 9 8 Updating McAfee VirusScan 9 8 Creating an Anti Virus Emergency Diskette 9 9 Compaq Support 9 10 Recovery CD 9 11 Using the Recovery CD 9 11 Quick Restore 9 12 Quick Restore Options ...

Page 11: ...nts Chapter 10 Installing New Components 10 1 10 1 10 1 10 1 Internal Components 10 2 Accessing Internal Computer Components 10 2 Upgrading Components 10 3 Upgrading the CD ROM CD RW and DVD ROM Drives 10 3 Determining the Amount of Memory 10 5 Upgrading Computer Memory 10 6 Adding Components 10 7 Identifying Your Hard Drive Size 10 7 Adding an Additional Hard Drive 10 8 Adding an Expansion or Opt...

Page 12: ...elp Chapter 11 Need Some Help Chapter 11 Need Some Help Chapter 11 Need Some Help 11 1 11 1 11 1 11 1 Helpful Hints 11 2 Entering BIOS CMOS Setup 11 2 Contacting Technical Support 11 2 Troubleshooting 11 3 Audio 11 3 CD ROM CD RW or DVD ROM 11 5 Diskette Drive and Zip Drive 11 6 Display Monitor 11 8 Hard Drive 11 10 Internet Access 11 11 Keyboard and Scroll Mouse 11 12 Memory 11 13 Power 11 14 Pri...

Page 13: ...ations Commission Notice 12 2 Canadian Notice 12 4 European Notice 12 5 Telecom Network Approvals 12 6 U S Regulations Governing the Use of Modems 12 7 Ringer Equivalence Number REN 12 7 Telephone Consumer Protection Act of 1991 12 9 Canadian Regulations Governing the Use of Modems 12 10 Modem Statements 12 12 Safety 12 12 Using the Computer 12 13 Energy Compliance 12 14 Glossary Glossary Glossary...

Page 14: ...nected to the Internet you can explore vast regions of information entertainment and online services This guide is designed to help you Get acquainted with computer features you ll want to try Keep your computer running smoothly using its built in tools Solve problems if they occur Who Should Read This Guide 1 2 Symbols and Graphics Used 1 3 Where Can I Find Information 1 4 Safety 1 5 How Do I Fin...

Page 15: ...hould Read This Guide Using the My Presario Learning More Guide This easy to scan guide helps you find the information you want as quickly as possible The page layout lets you see at a glance how the information is organized The first column lists major topics It explains what the topic is and why it is important to you This column also lists important warnings and useful tips and it directs you t...

Page 16: ...bodily harm or loss of life Understanding the background or concept may help you solve a problem These helpful hints make using your computer easier and faster Another document or another page in this document has related information Caution Failure to follow directions may result in damage to your equipment or loss of data Computer Illustrations and Features The computer illustrations shown and t...

Page 17: ...ortant Compaq telephone numbers In the event of a mechanical problem contact Compaq not the retailer who sold you the computer Keep the warranty in a safe place for future reference Replacing Parts The Easy Access design of your Internet PC allows you to access internal components in most cases without using any tools The document you are reading My Presario Learning More describes procedures for ...

Page 18: ...m the power source After shutting down your computer turn off the power button s on the surge protector s Warning Warning Safety Safety and Comfort The My Presario Learning More CD contains safety and comfort information about how to Set up your work area for maximum comfort Practice good posture hand position work habits and health habits while using your computer Use a grounding plug to prevent ...

Page 19: ...ou finish click the word exit a hyperlink in the lower right corner of the screen or click the Close button in the upper right corner of the screen on the title bar Note You can print individual pages from the CD or the entire set of documents You can also print pages from a Web site 4 How Do I Find Information in this Guide This guide has information on the following topics Advanced features of y...

Page 20: ...ete ease of use from setting up your computer to upgrading new components This chapter introduces you to the internal and external features of both the Presario 7000 Series and 5000 Series It also walks you through the processes of registering your computer and setting up an Internet Service Provider ISP account The remaining chapters of this guide show you how easy it is to use your Compaq Presar...

Page 21: ... similar Your Presario at a Glance What s in Front 5000 and 7000 Series Note The blank panels below the optical disk drives and the diskette drives are the areas reserved for adding additional drives 1 CD ROM CD RW or DVD ROM Drive 4 Hard Drive Activity Light 2 Diskette Drive 5 Power On Button 3 Dual USB and 1394 varies by model Port for connecting Peripheral Devices such as Gamepads Joysticks and...

Page 22: ...k 2 Voltage Switch Ethernet Port for Connecting to a Network if equipped 3 PS2 Port for Connecting a Keyboard q Modem Port for Connecting to a Phone Line 4 USB Port for Connecting an Internet Keyboard or other USB Devices w PS2 Port for Connecting a Mouse 5 Serial Port e Parallel Port for Connecting Peripheral Devices such as Printers 6 Video Port blue r Game MIDI Port 7 Audio Out speakers light g...

Page 23: ...1 Power Port 9 Game MIDI Port 2 Voltage Switch Ethernet Port for Connecting to a Network if equipped 3 PS2 Port for Connecting a Keyboard q Modem Port 4 USB Port for Connecting an Internet Keyboard or other USB Devices w PS2 Port for Connecting a Mouse 5 Serial Port e Microphone light pink 6 Parallel Port r Audio In MP3 Player light blue 7 1394 Port t Audio Out Speaker light green 8 Video Port blu...

Page 24: ...re located on a computer s system board Processor Memory modules Real time clock RTC and RTC battery Jumpers Expansion slots System Board System Board 5000 Series 1 Processor your computer may include a heat sink fan 9 Real Time Clock Battery 2 Power Connection PCI Slots 4 3 Memory Slots 2 q Active Fan Heat Sink Plug 4 System Fan Plug optional w Game Port top Audio Microphone bottom 5 Diskette Dri...

Page 25: ...Fan Heat Sink Plug q Real Time Clock Battery 3 Power Connection w PCI Slots 5 4 Memory Sockets 3 e 4X AGP Slot Graphics 5 1394 Front I O Board r 1394 Connector 6 USB Front I O Board t Parallel Port 7 Diskette Connector y Serial Port 8 IDE Connectors CD ROM top HDD bottom u USB Port 9 System Fan Plug i PS2 Mouse Port Keyboard Port ...

Page 26: ...bles into the wall outlet or surge protector 7 Turn on the monitor and press the Power On 1 button to turn on your computer Note If you are setting up your computer for the first time follow the on screen instructions to register both your operating system and your computer The next topic discusses the registration process Plug In and Go If a cable is disconnected or you move your computer to anot...

Page 27: ...the next screen When you have finished you are ready to set up an account with an Internet Service Provider ISP Refer to the next page for details Registration The first time you turn on your computer you are guided through the registration process before you can access the Windows desktop It is very important that you register Windows with Microsoft Your computer with Compaq Registering with Micr...

Page 28: ...our ISP click the America Online icon and follow the on screen instructions If you already have America Online as your ISP click I already have America Online and follow the on screen instructions If you already have an existing Internet account other than Compaq NET powered by MSN or America Online click I Already Have an Internet Provider and follow the on screen instructions Note If you do not ...

Page 29: ...tion and style of connectors may vary by model Printer Setup After setting up and registering your computer you are ready to set up your printer A printer allows you to print any document from your My Presario Learning More CD your e mail and Web sites Compaq registration must be complete before you plug in your printer and run the printer set up diskette Most new computers have a Universal Serial...

Page 30: ...res of your keyboard Scroll Mouse Learn how to use your scroll mouse to perform some of the more advanced functions Hard Drive CD ROM and DVD ROM Determine the size of your hard drive and how to remove a CD or DVD disc manually Power Management Learn how to reduce the power consumption of your computer 3 Using Your Computer Keyboard Buttons 3 2 Scroll Mouse 3 6 Hard Drive CD ROM and DVD ROM Drives...

Page 31: ...might even want to watch a movie send e mail to someone or pay your bills Keyboard Buttons All the keyboard buttons are shown in the following illustration Some of the more advanced button functions are discussed below Note Buttons may vary by model and region 1 CD DVD Control Buttons 5 Volume Mute Button 2 Internet Zone Buttons 6 Sleep Button 3 Quick Launch Help Button 7 LED Status Lights 4 Quick...

Page 32: ...e to Default Settings when reassigning the Help G button Tip Reassigning the Help Button 1 From the Windows desktop click the Start button 2 Point to Settings and then click Control Panel The Control Panel window is displayed 3 Double click the Easy Access Buttons ÿ icon The Compaq Easy Access Button Settings window is displayed 4 Press the Help G button 5 Select either Program or Web site and cli...

Page 33: ...ite Tip Reassigning the My Program Button 1 From the Windows desktop click the Start button 2 Point to Settings and then click Control Panel The Control Panel window is displayed 3 Double click the Easy Access Buttons ÿ icon The Compaq Easy Access Button Settings window is displayed 4 Press the My Program D button 5 Select Launch a new program or Launch a new Web site 6 Click Next 7 Select the pro...

Page 34: ...m the Windows desktop click the Start button 2 Point to Settings and then click Control Panel The Control Panel window is displayed 3 Double click the Easy Access Buttons ÿicon The Compaq Easy Access Button Settings window is displayed this is where you select the button you want to program 4 Press the Internet button you would like to program This will take you to a Web site that provides instruc...

Page 35: ...utline of the graphic or text appears as you move your selection to the new location Some mouse functions may not work with all software Tip Scroll Mouse Moving and Copying Text and Graphics Text 1 In some word processing programs you can select the desired text by clicking and holding down the left mouse button and dragging to highlight the text 2 Place the cursor inside the selected text 3 Press...

Page 36: ... down the left mouse button and move the cursor to the end of your selection For graphics click on the center of the graphic 2 Drag the selection to the desired destination while holding down the left mouse button 3 When the selection is positioned in the desired location release the left mouse button Zooming In and Out 1 Place the cursor in a document 2 Press and hold the Ctrl key on the keyboard...

Page 37: ...dow is displayed 4 Select the tabs and settings you prefer The settings are listed in the following table Setting Description Quick Setup Resets the mouse properties to the factory defaults Pointers Changes the appearance of the pointer Buttons Changes the button and the wheel functions Click the Options button to change the mouse button assignment options For more information click Help Motion Se...

Page 38: ...the capacity of your C drive does not match what is stated in the documentation you can find the remaining capacity located on the D drive The D drive contains important system backup files and diagnostics Manually Removing a Disc from Your CD ROM CD RW or DVD ROM Drive 1 Shut down your computer 2 Gently push the tip of a paper clip into the hole under the CD ROM DVD ROM drive If the hole is not v...

Page 39: ...ol Panel The Control Panel window is displayed 2 Double click the Power Management icon The Power Management Properties window is displayed 3 On the Power Schemes tab click the drop down arrow next to the System standby box 1 and select a time 4 Click Apply 2 and then click OK 3 Power Management Power management lets you reduce the power consumption of selected devices or of your entire system ...

Page 40: ...oubleshooting 4 37 Appendix 4 41 Creating Your Own CDs As technology advances so does the way we store information In the earlier years of personal computers information could be stored on diskettes Now information can be stored on a CD Today because of the limited capacity of diskettes we seldom use them to store and carry information The same circular disc that replaced phonograph records is now...

Page 41: ...disc Tip Did you know Warning CD RW Drive Inserting a Disc Into a CD RW Drive 1 Press the Load Eject button 1 that is located on the front of your CD RW drive 2 Carefully lift the disc from its case by holding the disc only by the inner and outer edges to avoid touching the surface 3 Place the disc label side up into the round area of the tray If the tray has support tabs carefully slide the disc ...

Page 42: ...Basics Types of Media Discs CD R media has the following features CD R discs can be read by virtually all CD ROM DVD ROM and CD RW drives CD R discs are recommended for copying music to play on a home or car stereo CD R discs are recommended for permanent data storage and archiving CD R discs can be written to only once However you can write to CD R discs in multiple recording sessions Information...

Page 43: ...is includes deleting all shared files if prompted to do so 1 Insert the Adaptec Easy CD Creator disc into the CD RW DVD ROM or CD ROM drive and complete the following steps to install the Adaptec Easy CD Creator software Note You must follow these instructions to install both Easy CD Creator and Direct CD If Autorun is enabled on your system the Adaptec Installation window is displayed automatical...

Page 44: ... designing custom jewel case inserts and CD labels To show or hide CD Guide click the CD Guide button on the toolbar Tip Creating Your Own CDs Opening Easy CD Creator 1 Click the Start button 2 Select Programs from the pop up menu 3 Select Adaptec Easy CD Creator from the pop up menu 4 Select Create CD from the next pop up menu The following menu options are available from the Easy CD Creator Main...

Page 45: ...CD Creator window with three panels is displayed Explorer window upper left CD Title window upper left CD Layout window lower half Note The CD Layout is where you assemble and organize the files folders and tracks that you want to record to a CD R The CD Layout must list all of the files and or tracks you want recorded before you can record the CD R 4 If you are recording tracks from an existing m...

Page 46: ...reation Setup box allows you to see the target device the destination drive or drive you will be recording to the write speed and the number of copies If you would like to view more of the recording options click on the Advanced button The default settings are as follows Create CD Track at Once Leave Session Open 8 When you have made your selection click OK 9 When you finish recording to your disc...

Page 47: ...er feature Using a CD Image to Record Your CD If you have enough space on your hard drive you can create an Audio CD from a CD image and eliminate the possibility of a buffer underrun occurring Using a CD image is also helpful when you are creating multiple copies of the same CD Writing CD Text CD Text is an Audio CD format that allows you to display CD information such as the CD title artist and ...

Page 48: ...ant to perform the test This option begins the recording process immediately Write CD Text Info Select this option if you want to include CD Text information such as CD title artist and track titles on the CD This information can then be displayed on consumer electronic devices that support CD Text information This option is available only when you write in Disc at Once mode and if your CD RW supp...

Page 49: ...ample you can use the Session at Once to make CD Extra CD First record the audio tracks in the first session and leave the CD open Then record a second data session and close the CD Disc at Once Select this option to write and close a CD in one operation without turning the writing laser on and off between tracks This eliminates the two second gap between tracks and write protects the CD You can s...

Page 50: ... the small arrow next to the New button on the toolbar and then select Audio CD from the drop down list c Insert the music CD that contains the music track you want to extract into your CD ROM DVD ROM or CD RW drive the source drive d In the left pane of the Explorer section select the CD ROM DVD ROM or CD RW drive containing the music CD and a list of the tracks on the CD appears to the right e I...

Page 51: ...two or more separate tracks Composite tracks are useful when you want to make a single track from several different tracks Merging Composite Tracks To make a composite track 1 Select two or more tracks you want to merge into a single track 2 From the Tracks menu select Merge Tracks The tracks appear as a single track in the Audio CD Layout ...

Page 52: ...uns Tip Creating a Data CD Suggestions for Creating Data CDs Duplicating CDs Easy CD Creator includes CD Copier an easy way to make backup copies of your original CDs Creating Mixed Mode CDs A Mixed Mode CD is a single session CD that contains both computer data and audio tracks and typically is used for entertainment and educational programs Creating CD Extra CDs A CD Extra CD is a multi session ...

Page 53: ...lders to your CD Creating Multi Session CDs 1 To record the first session follow the instructions in Creating a Data CD In the CD Creation Setup dialog box on the Advanced tab make sure Close Session and Leave CD Open is selected as the Write Method option the default option for Data CDs 2 When you are ready to add another session to the CD insert the CD into your CD RW drive and follow the instru...

Page 54: ...D from an Image 1 Click the Data button on the Main menu 2 Select Data CD from the next menu A Data CD Layout is displayed 3 In the Explorer section select the data file or folder you want to record then click Add Repeat until the Data CD Layout contains all of the files and folders that you want to record 4 From the File menu select Create CD Image 5 Type a filename and select a location for the ...

Page 55: ...he CD For example you can move a folder that is displayed at the end of the Data CD Layout to the top of the list Note Changing the order of files and folders in your CD Layout affects only their physical position on the CD Moving files and folders in the CD Layout does not change their original location on your computer To change the order of the files and folders 1 Select the file or folder in t...

Page 56: ...nu select Data 3 From the next menu select DirectCD 4 The DirectCD Wizard is displayed and guides you step by step through how to prepare the CD R or CD RW disc so you can write data to it Formatting a CD CD RW Before you write data to a CD R or CD RW you must format the disc 1 Start DirectCD as described above The DirectCD Wizard screen is displayed 2 Click Next and the Drive Information window i...

Page 57: ...y to add data incrementally to a disc in small or large quantities Data is written to a disc in small packets It is possible to record even a single file at a time There is no arbitrary limit to the number of packets that can be written to a CD R CD RW disc UDF Universal Disk Format is a new file system that is used on optical media such as CD ROM and DVD and other media UDF has several advantages...

Page 58: ... drive and DirectCD ejects your CD from the drive Note If you want to be able to read the DirectCD CD on a standard CD ROM drive see the Ejecting a DirectCD CD to Read on Another Computer section To Add More Data to the CD 1 Insert the DirectCD CD into your CD RW drive 2 Wait for the DirectCD CD Ready window to be displayed 3 Click OK and continue writing more data to your CD What is DirectCD cont...

Page 59: ...t Properties from the drop down list box 3 Click the DirectCD Wizard tab 4 Select the Enable standard CD ROM Compatibility Eject option and click OK 5 Right click the CD icon on the Windows taskbar 6 Select the appropriate option from the drop down list box Eject if the Eject Wizard is turned ON Finalize if the Eject Wizard is turned OFF 7 Select Organize the CD so that it can be read in most stan...

Page 60: ...button two times The Make CD Writable window is displayed 4 Click Next 5 Type the name you want to call your CD R in the Name Your CD window using up to 11 characters 6 Click Finish and wait until the DirectCD Ready window is displayed You can now add more files to the CD R using Windows Explorer or any Windows application What is DirectCD continued If you are using CD R media and you closed a Dir...

Page 61: ... a DirectCD disc If you have a CD ROM drive that is MultiRead capable there should be no problem Mixed Mode Mixed results Some CDs copy perfectly others do not possibly because the CD is formatted to circumvent copying or because some CDs are not made properly CD Extra Copy CD Extra CDs in Disc at Once mode otherwise some audio may be lost if there is less than a two second gap between tracks on t...

Page 62: ...ng the CD RW Drive for CD to CD Copying If you are using only your CD RW drive to copy a CD and you have enough space on your hard drive you can use the CD RW disk as both the source and destination drive When you make a disc copy CD Copier copies the CD as a temporary image file onto your hard drive then records it to a blank CD Copying Audio and Mixed Mode Although most CD ROM drives can play ba...

Page 63: ...rd Note If you are copying directly from a CD ROM or DVD ROM drive see Source CD ROM drives for CD to CD Copying in this chapter 4 Select the destination drive that has the blank CD R CD RW in the Record To drop down list box This is your CD RW drive 5 Make changes if any in CD Copier Advanced tab settings 6 Click Copy to begin recording a copy of your CD To Make a Copy from Your Hard Drive use if...

Page 64: ...etting if you want to create the CD at a different speed Number of Copies Type or select the number of copies you want to make from the CD layout you are about to record 4 Under Disc Copy select Copy source CD to the hard disk first 5 Select a different location on your hard drive if you do not want to record the image file to your Windows Temp directory 6 Click Copy CD Copier temporarily records ...

Page 65: ...ot perform the test Use this option if you have successfully recorded a number of similar CDs and you have not made any changes to your CD RW setup Disc at Once By default CD Copier uses this option to record the CD in a single operation and close the CD If you are recording Audio CDs the Disc at Once option maintains the pause between tracks as on the source CD Disc Copy Select this option to cop...

Page 66: ...CD Layout section of the Mixed Mode Layout window a Click Data Layout in the left pane of the Mixed Mode CD Layout b In the Explorer section select the data file or folder you want to record and then click Add c Repeat until the Data CD Layout contains all of the files and folders that you want to record Caution Home and car CD players may attempt to play back the data track of a Mixed Mode CD wit...

Page 67: ... select the CD ROM DVD ROM or CD RW drive containing the music CD a list of the tracks on the CD is displayed to the right d In the right pane of the Explorer section select the track WAV or MP3 file from which you want to record and then click Add Repeat until the Audio CD Layout contains all of the tracks and files you want to record During the actual recording process Easy CD Creator prompts yo...

Page 68: ...layed to the right Note If the information about the music CD is found locally on your hard drive the CD title artist name and the name of each track are displayed If this information is not displayed you must connect to the Internet and then click the Internet button on the toolbar to download the information from the online CDDB Disc Recognition Service d In the right pane of the Explorer sectio...

Page 69: ...select the data files or folders you want to record and then click Add Repeat until the Data CD Layout contains all of the files and folders that you want to record 5 Insert a blank CD R CD RW disc into your CD RW drive the destination drive 6 Click Create CD The CD Creation Setup box will be displayed 7 Click OK to start recording Mixed Mode and CD Extra Writing Tips When combining data and audio...

Page 70: ...Ds include Informational Such as multimedia presentations or product brochures Educational Such as interactive software learning applications Entertainment Such as computer software games One feature of combining audio and data is that you can create an application to run on a computer using a standard CD ROM or DVD ROM drive and to ensure that everyone can hear the audio record it to CD in the st...

Page 71: ...audio theme selected information about the CD such as title artist and tracks is displayed in the appropriate text boxes To get the contents of an existing CD 1 Insert the existing CD into your CD ROM DVD ROM or CD RW drive 2 From the Add menu select CD Contents Jewel Case Creator adds the information from the CD into the appropriate text boxes such as Title Artist and Tracks For Audio CDs if the ...

Page 72: ...mber optional if you wish you can change the order in which the track is displayed in the list otherwise Jewel Case Creator numbers the tracks in the order in which you add them Track Name the name of the track Track Time optional the duration of the track If you do not want to list the track times click Preferences and clear Show Track Time 3 Click Add Track 4 When you finish adding all the track...

Page 73: ...d along the back cover spines and CD label pages Adding Information for Data CDs 1 Select the page view that contains the text box you want to edit 2 Double click the text box to edit its contents 3 Type the text you want to add and press Enter 4 To add additional information such as file names author copyright and so on see Adding Text What is Jewel Case Creator continued You can also assign the ...

Page 74: ... modify where the cover or label is printed on the page This adjustment is on a cover label basis and is useful for setting up the print locations for new cover or label stock that is not displayed in the Current Paper Type drop down list box in the Page Setup dialog box Printer Adjustment to shift the paper placement for a particular printer and correct for slight variances among printers This ad...

Page 75: ... Forms 4 Continue selecting the paper types for each cover and or label you want to print 5 Click OK Inserting Covers To cut covers to the proper size for inserting into jewel cases 1 In the Edit menu under Preferences select Print cut and fold lines on the Print tab When you print a cover the fold lines and tick marks are displayed around the cover 2 Fold the cover along the fold lines and tick m...

Page 76: ...rives Zip drives CD ROM or DVD ROM Configuration settings Systems Test To run the Systems Test 1 From the Tools menu select System Tests The System Test window is displayed 2 Select one or more of the following tests Data Transfer Rate Test Determines the average rate data is read from the drive Audio Extraction Test Determines the average rate digital audio is extracted from the drive Recording T...

Page 77: ...ync Audio Resync helps the drive resync the buffer so that the extraction is clean without audio dropouts When Easy CD Creator tests the drive there are two read audio commands used at different parts of the CD the center the middle and the outer edge If there is dropout or slow extraction it automatically turns on Audio Resync Audio Resync affects the performance of the drive by about 50 60 perce...

Page 78: ...ust be closed If the CD can be read on your CD RW drive but when you insert the CD in a standard CD ROM or DVD ROM drive the following occurs The CD is ejected You receive error messages You have random problems accessing some files or directories You may have a CD ROM or DVD ROM drive that is not well calibrated to read recordable CDs Try reading the CD in a different CD ROM or DVD ROM drive Try ...

Page 79: ...ator Online Help which contains step by step instructions reference information and a glossary of terms To access Easy CD Creator or the User s Guide Online Help From the Help menu select Contents and Index Visit the Adaptec Web site for the latest answers to frequently asked questions Troubleshooting continued See the Online Help for a list of common error messages along with descriptions and sug...

Page 80: ...e directory level in the Explorer view Records the CD Layout to a CD Finds a file or folder on your system Adds the selected items to the CD Layout Deletes the selected items from the CD Layout Displays the properties of a selected item Displays different views When you click the arrow to the right of the Views button you can select Large Icons Small Icons List and Details from the drop down list ...

Page 81: ... CD Layout Creates a new CD Layout Open CD Layout Opens an existing CD Layout When you save a CD Layout for the first time the Save As dialog box is displayed so you can name the file Save Saves the current CD Layout When you save a CD Layout for the first time the Save As dialog box is displayed so you can name the file Save As Saves the current CD Layout with a different name or to a different l...

Page 82: ... Recent File Opens the most recent CD Layout Exit Closes Easy CD Creator Command Description New Folder Creates a new folder Available in all CD Layouts except the Audio CD Layout Cut Removes the selected item and places it on the Clipboard Paste Inserts the contents of the Clipboard into the CD Layout Add Selected Adds the selected items to the CD Layout Rename Changes the name of a file folder o...

Page 83: ...dows Explorer section of the Easy CD Creator window Show Explorer Bar Shows or hides the bar that separates the left and right pane of the Explorer section Split Adjusts the panes of the Easy CD Creator window to Left Right or Up Down orientation Large Icons Displays large icons to represent the contents of the Explorer section Small Icons Displays small icons to represent the contents of the Expl...

Page 84: ...er of sessions and the number of tracks on the CD Also use this command to close a session or to close the CD which write protects the CD CD Copy Makes an exact copy of a CD Insert the source CD in your CD ROM drive and a blank CD in your CD RW drive then select this option Command Description Find Locates files or folders on your system System Tests Opens the Systems Tests dialog box to test the ...

Page 85: ...D Extract to file Converts an audio track in Explorer to a WAV or MP3 file Edit audio file Opens the Sound Editor so you can edit the selected WAV file Merge Tracks Records two or more tracks into a single composite track Split Tracks Splits a composite track two or more tracks recorded as a single track into separate tracks Edit Audio Effects Applies special effects such as Audio Pause Fade In Fa...

Page 86: ...on process Show Hide CD Guide Shows or Hides the CD Guide assistant tool Product Support Provides links to various product support resources What s New Describes the new features and enhancements available in this version of Easy CD Creator About Easy CD Creator Opens the About dialog box for Easy CD Creator which displays the application s version number and copyright notice Appendix continued Th...

Page 87: ...4 48 CREATING YOUR OWN CDS MY PRESARIO LEARNING MORE ...

Page 88: ...ng Energy Your new Compaq Internet PC has three power states Sleep Standby Awake Off Shut down This chapter shows you the differences in each of these power setting modes and the benefits associated with each Sleep Mode 5 2 Computer Shutdown 5 3 Power Schemes 5 4 5 ...

Page 89: ...ams 2 Press the Sleep E button on the keyboard 3 Or click the Start button on the Windows desktop select Shut Down then Standby and then click OK 4 The amber Sleep LED above the numeric keypad lights up indicating that the computer is in Sleep mode Waking Your Computer Press the Sleep E button on the keyboard press any key on the keyboard or move the mouse The amber Sleep LED stops glowing indicat...

Page 90: ...tart menu 3 Select Shut down 4 Click OK System Lockup Press the Start Reset button on the computer for 4 seconds Caution Use this method of shutdown only in the event of a system lockup because it will cause Windows to run ScanDisk and you will lose any unsaved data Using a Surge Protector It is recommended that you plug your monitor computer and printer into a surge protector A surge protector ma...

Page 91: ...ware and software components in Sleep mode quickly return to a fully active state when activity from the keyboard or mouse is detected Creating Your Own Personal Power Scheme 1 From the Windows desktop click Start point to Settings and then click Control Panel The Control Panel window is displayed 2 Double click the Power Management icon and complete the following steps a Ensure that the Home Offi...

Page 92: ...MY PRESARIO LEARNING MORE SAVING ENERGY 5 5 3 Click Save As type a name for your personal power scheme and click OK 4 Click Apply and then click OK Your personal power scheme is now activated ...

Page 93: ...5 6 SAVING ENERGY MY PRESARIO LEARNING MORE ...

Page 94: ...de file management such as copying moving renaming deleting and restoring files You will learn how to create the folders in which you place files and how to create shortcuts to files that can be placed on the Windows desktop for your convenience This chapter also explains how to change wallpaper the background and screen savers allowing you to customize the desktop to your own taste 6 More About W...

Page 95: ...te files or folders on any drive in your computer A quick way to open Windows Explorer is to right click the Start button and then select Explore from the pop up menu Tip File Management Opening Windows Explorer 1 From the Windows taskbar click the Start button The Start menu is displayed 2 Point to Programs and then click Windows Explorer The Explorer window is displayed ...

Page 96: ...imary optical drive while the other is a secondary optical drive You can also access the drives by going into Windows Explorer Did you know Tip Identifying Your Storage Drives 1 From the Windows desktop double click the My Computer g icon The icons for your drives are displayed in the My Computer window The drive letters are found beneath the corresponding icons 2 Use the icons below to identify y...

Page 97: ... is displayed 3 On the Name Location tab type the name of the file or folder or as much as you can remember in the Named box 4 In the Look in box click the down arrow and select the drive you want to search Note If you leave the default setting C Windows searches the entire hard drive or drive C partition 5 Select the Include subfolders check box if it is not already selected 6 Click the Find Now ...

Page 98: ...ram Doing so may render the program unusable 4 From the Edit menu click Cut 5 Open the folder into which you want to move the file 6 From the Edit menu click Paste The file is moved to the specified folder Renaming Files 1 From the Windows taskbar click the Start button The Start menu is displayed 2 Point to Programs and then click Windows Explorer 3 Locate the file you want to rename and click it...

Page 99: ...nd then click Windows Explorer 3 Click the file or folder you want to delete Caution Do not delete files that are part of a program Doing so may render the program unusable If you are unsure about a file s function do not delete it 4 Press the Delete key The Confirm File Delete dialog box is displayed Caution Files deleted from a diskette or from a network drive are permanently erased They are not...

Page 100: ...ing the Recycle Bin 1 On the Windows desktop double click the Recycle Bin K icon The Recycle Bin window displays a list of all deleted files their previous locations and the dates you deleted them 2 From the File menu click Empty Recycle Bin The Confirm File Delete dialog box is displayed Caution Files deleted from the Recycle Bin are permanently removed They cannot be restored 3 On the Confirm Fi...

Page 101: ...m the Windows taskbar click the Start button The Start menu is displayed 2 Point to Programs and then click Windows Explorer 3 Locate the file folder or drive for which you want a shortcut Note To make a shortcut for a program open the program folder and locate the file with an exe extension 4 Right click the item and select Create Shortcut 5 Click and drag the new shortcut to the desktop Note If ...

Page 102: ...el 1 From the Windows taskbar click the Start button The Start menu is displayed 2 Point to Settings and then click Control Panel A window containing system setup icons is displayed 3 Double click an icon to see the settings you can change for that item Typical icons include Display Keyboard Mouse and Printers Note The icons in the Control Panel vary depending on the hardware and software configur...

Page 103: ...rties from the pop up menu Tip Setting Up Display Properties 1 From the Windows taskbar click the Start button The Start menu is displayed 2 Point to Settings and then click Control Panel A window containing system setup icons is displayed 3 Double click the Display icon The Display Properties window opens with the Background tab selected by default Note Depending on the kind of monitor you have t...

Page 104: ... Changing the Wallpaper 1 From the Windows taskbar click the Start button The Start menu is displayed 2 Point to Settings and then click Control Panel A window containing system setup icons is displayed 3 Double click the Display icon The Display Properties window opens with the Background tab selected by default 4 Select the wallpaper 1 or pattern 2 you want to use for a background The preview wi...

Page 105: ...entered before the screen saver will close Tip Changing the Screen Saver 1 From the Windows taskbar click the Start button The Start menu is displayed 2 Point to Settings and then click Control Panel The Control Panel window displays system setup icons 3 Double click the Display icon The Display Properties window opens with the Background tab selected by default 4 Click the Screen Saver tab 5 Clic...

Page 106: ...unt You can connect to the Internet using the 56K ITU V 90 Standard modem or a Digital Subscriber Line DSL modem This chapter provides basic information for identifying and using your modem downloading and uploading software from the Internet and creating e mail attachments that enable you to send files with your e mail 56K Modem 7 2 DSL Modem 7 3 Protect Yourself when Downloading Software from th...

Page 107: ...s displayed 2 Point to Settings and then click Control Panel The Control Panel window is displayed 3 Double click the Modems i icon The name of the installed modem is displayed on the Modems Properties window Using the 56K ITU V 90 Standard Modem The ITU V 90 Standard defines modem data transmission at 56 Kbps speeds The download rate is faster than the upload rate The theoretical maximum download...

Page 108: ... DSL connections are designed as ALWAYS ON Refer to the Saving Energy chapter in this guide to avoid DSL disconnections due to the default Power Management operation See also DSL Modem Understanding the Benefits of DSL DSL benefits include Simultaneous talking and surfing You can simultaneously talk on the phone surf the Web and download files using a single telephone line Increased download trans...

Page 109: ...r DSL Modem Your Internet PC may be equipped with a DSL modem This feature is available on select models and uses high speed broadband data communications technology known as Digital Subscriber Line DSL DSL uses standard telephone lines for data communications but operates in a different frequency range than your telephone or 56K modem For more information about DSL and information on how to subsc...

Page 110: ...to determine the availability of DSL service in your area You may be required to have an external telephone line splitter installed possibly at an additional cost by your telecommunications service provider In addition your home telephone wiring may need to be inspected by your telecommunications service provider possibly at an additional cost to ensure that your home telephone wiring configuratio...

Page 111: ...the setup Installing the DSL Modem Upgrade If the DSL Modem Setup Wizard CD does not start within 30 seconds complete the following steps 1 Click the Start button on the Windows taskbar The Start menu is displayed 2 Click Run The Run dialog box is displayed 3 In the Run dialog box type E setup exe where E is the letter assigned to the CD drive 4 Click OK and follow the instructions on the screen A...

Page 112: ...strictions may apply for the use of these files Read all copyright materials before downloading software from the Internet Using Software Fixes Fixes are updates or patches for the software on your computer To access a software fix go to the Web site of the software manufacturer and find the location of their updates For updates on all hardware enabling software the drivers that run your hardware ...

Page 113: ...w Installing Software Downloaded from the Internet 1 Before you start downloading note the location on the hard drive where the files will be stored Also be sure that you have enough disk space available See the Installing New Components chapter in this guide for information about checking your hard drive space 2 After the download is complete terminate your Internet connection 3 Close all other o...

Page 114: ...appropriate drive 3 Click the file you want to attach to the e mail 4 Click the Attach button The Insert Attachment dialog box closes and the file is inserted as an attachment to your e mail Advanced E mail Functions E mail is a great way to send files across the Internet and the procedure is simple Just follow these steps to attach a file to your e mail When you attach a file to an e mail your co...

Page 115: ...ments and then specifying a drive or folder in the Save Attachments dialog box You can specify a new name for the file in the File Name box if you do not want to use the current file name Print the file You can print the file attachment while it is open Or you can print the attachment without opening the file by clicking the File menu and selecting Print Then select the Print attached files with i...

Page 116: ... Internet at the same time as someone else in your household without two separate phone lines Or would you like to play a multiplayer head to head game with someone in your home All of these things and more are possible when you connect your computers on a home network A home network allows two or more computers to share a single printer Zip drive scanner Internet connection or other peripheral de...

Page 117: ... each other Each computer must have an adapter and must be connected to the other computer s on the network Networks are created so that one computer can use a device like a color printer that is connected to a different computer A home network can also be used to share a single Internet connection among several computers Family members can also share files between computers on the network How Is ...

Page 118: ...your house and an Ethernet hub Each computer on the network requires an Ethernet adaptor 1 Ethernet is commonly used in corporate environments today Advantages Faster data transfer rate up to 100 Mbps Wide acceptance in the business computer marketplace Ability to support virtually all popular network protocols Disadvantages Special planning for Category 5 wire installation and higher wire and ins...

Page 119: ...wiring to connect your computers You can print access files or play games over your home network and still use your phone for sharing Internet access voice calls or faxing using a single phone line Advantages Uses existing home phone line wiring No additional wiring or equipment is necessary unless you want to have a networked computer in an area without a working phone jack Currently supports up ...

Page 120: ...llows the creation of a cordless local area network LAN that lets you access files and print from any computer on the network and it lets you share a single Internet connection Advantages No wiring or additional equipment such as a hub is necessary beyond the Home RF adapters Not limited by wiring constraints Disadvantages A slower data transfer rate than Home PNA and Ethernet currently up to 600 ...

Page 121: ...talling the Network Protocols 1 If a network is not yet set up from the Windows desktop click Start point to Settings and then click Control Panel 2 Double click the Network l icon 3 When the message Your network is not complete Do you want to continue is displayed click Yes 4 In the Network window the Configuration tab is displayed a Click Add b Select Client and click Add c Select Microsoft d Se...

Page 122: ...omputers to have access to each other the Workgroup name must be the same for all of the computers on the network The name can contain a maximum of 15 letters numbers and the following special characters _ Do not use blank spaces in the Workgroup name box c Click OK The System Settings Change window is displayed Click Yes to restart your computer The Microsoft Networking window is displayed 7 Comp...

Page 123: ... Network Drive The Drive box automatically contains the next available drive letter 3 Click the down arrow next to the text Select the path of the drive you wish to map Add the exact folder location to complete the path Your path should look similar to the following C My Documents Shared Files 4 Click the Reconnect at logon box If the folder is password protected you will be prompted for the passw...

Page 124: ...share files can add delete and modify information Sharing Folders Creating a Shared Folder 1 Double click the My Computer g icon 2 Double click C or the letter that corresponds to your hard drive 3 On the menu bar click File point to New and then click Folder A New Folder is displayed in the window 4 Type a name that indicates the folder is shared such as Shared Files 5 Move the files you wish to ...

Page 125: ...the share name if you want 5 Typing a comment in the Comment text box is optional 6 Click the Access Type you wish to activate Read Only Others can read the files in the folder but they cannot make any changes to those files Full Others on the network will have read and write access to the contents of the shared folder They will be able to change or potentially delete all the files Depends on Pass...

Page 126: ...are name add a Comment and set a Password if desired 4 Click OK In the Printers window an open hand holding the printer you share on the network is displayed 5 Click the Close button in the upper right corner of the screen to close the Printers window Sharing a Printer One of the advantages of installing a network is the ability to share resources such as a printer Once you have set up a printer t...

Page 127: ...click OK The network printer path statement is displayed on the Add Printer window 6 If you would like to print from MS DOS based programs select Yes and then click Next If you will not be printing from MS DOS based programs select No then click Next A message is displayed reminding you to put the printer online before you try printing 7 Click Next 8 Select the printer manufacturer and model and c...

Page 128: ...ng Internet Access With home networking multiple family members can surf the Internet from different computers at the same time using a single ISP account The computer that is physically connected to the Internet is called the Internet Sharing PC Its connection provides all the other network computers referred to as client computers with Internet access The Home Network Setup CD ROM contains all t...

Page 129: ...8 14 CONNECTING COMPUTERS MY PRESARIO LEARNING MORE ...

Page 130: ... computer and it won t start You get an error message that prevents you from getting your work done and there s no one around who knows what to do Help Computer problems can happen but regular preventive maintenance will go a long way to help you avoid them In this chapter you will learn how to keep your computer in peak operating condition and become familiar with the important Compaq service and...

Page 131: ... your computer operating at its best What is Preventive Maintenance Basic preventive maintenance procedures include the following Creating backups of your files Deleting unwanted files Maximizing your hard drive Running VirusScan Perform these preventive maintenance tasks at the intervals recommended below or more often if you use your computer a great deal Note You may want to back up critical fi...

Page 132: ... delete a file Tip Deleting Unwanted Files Taking Inventory of Your Hard Drive 1 Double click the My Computer g icon on the Windows desktop The My Computer window is displayed 2 Right click the disk on which you need to free space and click Properties on the pop up menu Caution When deleting files make sure you don t delete any files that are necessary for system or program operation including the...

Page 133: ...drive You will want to delete this mail periodically from the hard drive Did you know Emptying the Recycle Bin 1 Double click the Recycle Bin Jicon on the Windows desktop Caution Files that are emptied from the Recycle Bin cannot be retrieved 2 Click individual files and press Delete Or click the File menu and then click Empty Recycle Bin to remove all files 3 Click Yes to confirm the deletion Del...

Page 134: ...s the amount of space available for other files on your computer Did you know Tip Deleting Temporary Internet Files 1 Double click the Microsoft Internet Explorer A icon on the Windows desktop 2 From the Tools menu in Internet Explorer click Internet Options 3 Click Delete Files 4 Click OK Increasing Temporary Internet File Space 1 Double click the Microsoft Internet Explorer A icon on the Windows...

Page 135: ...enance utilities to run automatically to Make your programs run faster Check the hard drive for problems Free up hard drive space Tip Did you know Deleting the Internet History File 1 Double click the Microsoft Internet Explorer A icon on the Windows desktop 2 On the Tools menu in Internet Explorer click Internet Options 3 Click the General tab 4 Click Clear History 5 Click OK to clear the Interne...

Page 136: ...o your hard drive Tip Optimizing the Computer Hard Drive Using ScanDisk 1 Close all open programs in the system tray such as Compaq Service Connection and printer The system tray is located at the far right of the Windows taskbar at the bottom of the screen 2 From the Windows taskbar click the Start button then point to Programs then Accessories then System Tools and then click Scan Disk 3 Select ...

Page 137: ... viruses However hundreds of new viruses are created each month so you should update the anti virus tool often Anti Virus Software Scanning for Viruses 1 Press the Help G button on the keyboard 2 Click the McAfee VirusScan icon The VirusScan Launcher is displayed 3 Click Scan The McAfee VirusScan window is displayed 1 From the VirusScan window select the Where What tab The C drive your local hard ...

Page 138: ...sary to restart your computer If you ever need to start your computer from the Emergency Diskette you should immediately perform a scan of your computer and its contents Did you know Did you know Creating an Anti Virus Emergency Diskette 1 Click the McAfee VirusScan icon The VirusScan Launcher is displayed 2 Click Tools The Utility Toolbox is displayed 3 Click Emergency Disk The Emergency Disk Wiz...

Page 139: ... technical information McAfee Anti Virus Need the right tool to protect data on your computer from viruses Check out the McAfee Anti Virus software found in your Service and Support folder The McAfee VirusScan detects and destroys potentially destructive viruses and provides you with free anti virus updates for one year after registering Protect your investment with McAfee Compaq Remote Support av...

Page 140: ...diskette which stores the software option information that came with your computer This information will be needed to restore your computer to the condition it was in when you first unpacked it The User Backup option creates a backup of the current Windows configuration on the C drive The backup is stored in USER PQI files on the D drive The User Restore option extracts the data in the USER PQI fi...

Page 141: ...ore 1 From the Windows desktop double click the Compaq Support icon 2 Click the QuickRestore icon The QuickRestore main menu is displayed 3 Place your cursor over the Selective Restore icon If you see a message stating that no applications were found there may be some files missing or corrupted and you may need to contact Compaq Technical Support to resolve the problem Otherwise proceed to the nex...

Page 142: ... Shutdown and Restart Click OK 8 Repeat this procedure to reinstall as many drivers or applications as you need User Backup 1 From the Windows desktop double click the Compaq Support icon 2 Click the QuickRestore icon The QuickRestore main menu is displayed 3 Place your cursor over the User Backup icon If you see a message that says User Backup cannot be performed on this machine call Compaq Techn...

Page 143: ...The Resize SystemSave option is the default option To increase the size of the partition click the OK button Be aware that the size of the C drive will decrease as the size of the SystemSave partition increases The computer automatically begins resizing the partition and then completes User Backup User Restore IMPORTANT You must have performed User Backup at least once to use this option 1 From th...

Page 144: ...cursor over the Make Emergency Diskette icon If you see a message that says no removable media device was found call Compaq Technical Support at the telephone number listed on your warranty documentation Otherwise proceed to the next step 4 Click the Continue button 5 When a message is displayed asking if you want to create a QuickRestore Emergency Diskette click Yes 6 You are prompted to have a f...

Page 145: ... is displayed 3 Move your cursor over the Factory Restore button Note If no factory image is found on the D drive use the QuickRestore CDs to perform this function Otherwise proceed to the next step 4 Click the Continue button 5 When a message is displayed asking if you want to replace all the programs on your hard drive with the original Compaq factory software click Yes to continue Caution In th...

Page 146: ...to exit the application click Cancel 6 Once a connection has been established the Compaq Legal Disclaimer window is displayed After reading the terms and conditions click Agree to allow the support technician to diagnose your computer remotely Compaq Remote Support Compaq Remote Support allows you to use the computer modem to connect directly to a support technician A Compaq technician can diagnos...

Page 147: ...ab Description Overview Contains information about your computer Test Selects the devices you want tested Status Shows progress of tests and faults detected Log Shows a record of all device tests and detailed results Error Reports details of errors detected Compaq Diagnostics provides an easy way to perform system checks and diagnose problems A progress bar is displayed on the Windows desktop whil...

Page 148: ...er are highlighted in red For example if your computer came with 64 megabytes Mb of memory and you upgrade it to 96 Mb of memory your Base log displays 64 Mb of memory and the Now log displays 96 Mb The memory line in the Base log and the memory line in the Now log are noted in red lettering indicating that a change has been made to the original amount of memory in your computer System Record repo...

Page 149: ...ore downloading any information You will not be interrupted while using your Web browser or e mail programs Compaq Service Connection The Compaq Service Connection software installed on your computer is an innovative way of preventing computer problems The service automatically sends you free secure software updates that will keep your computer in peak operating condition You decide when to instal...

Page 150: ...ll disappear after a minute or two However the update will be available for you to download at any time during the next 10 days If you do not download the update within 10 days it will be canceled automatically Displaying Downloaded Notices 1 Double click the Compaq Support Ì icon on the Windows desktop 2 Double click the Service Connection D icon A list of updates is displayed in the window The u...

Page 151: ...number serial number and software ID files is communicated to the Compaq server Files sent to your computer are protected by a personalized security number similar to a Personal Identification Number PIN to ensure that you receive the correct information If you wish to cancel updates from Compaq Service Connection you can turn it off at any time Compaq Service Connection does not access share or s...

Page 152: ...e to replace the system board or microprocessor please contact the Compaq Product Information Center at the telephone number listed in your warranty or visit the Compaq Web site at www compaq com Note Your safety is important Before performing any procedures involving the components read the Warning and Caution statements in the Introduction chapter of this guide Following the guidelines in these ...

Page 153: ...c buildup you should touch a metal part of the computer chassis before touching any internal parts The screw securing the Easy Access panel does not need to be replaced It is used for shipping purposes only Warning Did you know Internal Components Accessing Internal Computer Components 1 Press the Power button to turn off the computer 2 Disconnect the power cable from the wall and computer 3 Remov...

Page 154: ...dvanced technology to write and rewrite to compact disc s CD RW drives are capable of writing multiple formats such as saving data or video and audio files The DVD ROM drive allows you to listen to music or watch movies You do not have to place the lock in the up position after replacing the new drive s Did you know Upgrading Components Upgrading the CD ROM CD RW and DVD ROM Drives 1 Complete the ...

Page 155: ... be used on your new drive s Tip Tip Tip 5 Grasp under the bottom of the upper front panel door lift up and gently remove from the hooks 6 Press both sides of the drive rails and pull the empty drive bay from the front of the computer 7 Remove the rails from the empty drive bay and attach them to the new drive by connecting them to the industry standard holes located on each side 8 Slide the drive...

Page 156: ...e Amount of Memory 1 From the Windows taskbar click the Start button point to Settings and then click Control Panel The Control Panel window is displayed 2 Double click the System m icon The System Properties window is displayed 3 Click the General tab The amount of memory displayed may not include the amount of memory automatically allocated for video display functions ...

Page 157: ...the memory is incorrectly installed Repeat the procedure to ensure that the memory module is properly positioned It is advisable to upgrade memory modules of identical type and speed to match what was originally installed in your computer Did you know Tip Upgrading Computer Memory 1 Complete the Accessing Internal Computer Components procedure 2 Pull outward on the release latches found on both en...

Page 158: ...ur computer Did you know Adding Components Identifying Your Hard Drive Size 1 Double click the My Computer g icon on the Windows desktop The My Computer window is displayed 2 Right click the Hard Drive q icon drive C 3 Select Properties from the pop up menu The Properties window is displayed The size of the hard drive and the amount of free space remaining are found on the General tab Note Your ha...

Page 159: ... the screw securing the hard drive for your replacement hard drive The hard drive data cable has a color pull tab to help you identify the cable Tip Did you know Adding an Additional Hard Drive 1 Complete the Accessing Internal Computer Components procedure 2 Install the optional drive inside the bracket and replace the screw that secures the hard drive to the bracket 3 Mount the hard drive bracke...

Page 160: ...INSTALLING NEW COMPONENTS 10 9 4 Insert the screw and secure the optional hard drive bracket to the chassis base Caution Dropping the hard drive might damage the read write head which can cause damage to the head or loss of data ...

Page 161: ...10 10 INSTALLING NEW COMPONENTS MY PRESARIO LEARNING MORE 5 Connect the hard drive data cable 1 and power cable 2 to the new hard drive ...

Page 162: ...mly into the slot 4 Place the slot screw into the chassis slot to secure the expansion card to the chassis An expansion card is a circuit board that fits into a computer expansion slot to add a particular function a modem sound or audio card Network Interface Card NIC or Small Computer System Interface SCSI adapter This topic shows you how to upgrade expansion and option cards in your computer The...

Page 163: ...e top of the lower bezel CD storage door to release the latch and open the door 4 While the lower bezel is open put your fingers in the finger holes under the upper bezel marked with arrows on the computer Then pull the upper bezel toward you to remove it Replacing the MyStyle Accent Kit You can personalize your Presario by replacing the front bezel with your favorite color Purchase a MyStyle Acce...

Page 164: ...push the base of the bezel in and pull it straight up to release it from the hinge 2 Replacing the Front MyStyle Accent Panels 1 Slide the tabs on the top of the upper bezel into the slots at the top of the computer and snap the bezel into place 2 Slide the hinged base of the lower bezel CD storage door into the slots on the computer and snap the lower bezel down into place 1 3 Close the CD storag...

Page 165: ... remove it 2 To replace the plate slide the tabbed portion of the plate into the slot on top of the keyboard and snap the plate into place Replacing the MyStyle Accent Speaker Grills 1 Place your fingers over the top of the speaker grill and pull the grill outward 2 To replace the speaker grill align the pins on the speaker grill with the slots on the speaker and snap the grill into place ...

Page 166: ... Remove Programs utility Installing Software from a CD or Diskette 1 Close all open programs 2 From the Windows taskbar click the Start button point to Settings and then click Control Panel The Control Panel window is displayed 3 Double click the Add Remove Programs icon The Add Remove Programs Properties window is displayed 4 Click the Install button 5 Insert the CD or diskette into the proper dr...

Page 167: ...played 6 Click the Install button The Install Program wizard is displayed 7 Click the Next button The Run Installation Program window is displayed 8 Click the Browse buttton The Browse dialog box is displayed 9 Locate and select the Setup exe or Install exe file for the downloaded software 10 Click the Open button to begin the installation process If you choose to download software from a Web site...

Page 168: ...tware The drivers you can restore are Audio Video Display Modem and CD ROM Note The QuickRestore CD does not include the drivers specific to the software that you purchased Drivers may be reinstalled by selecting the Selective Restore option from QuickRestore on your hard drive Refer to the Quick Restore section in this guide for details Drivers are programs that enable the Windows operating syste...

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Page 170: ...ed Some Help This chapter provides information for identifying and fixing common problems that may occur with your computer Without contacting a technician you can easily diagnose and fix many computer problems on your own Helpful Hints 11 2 Troubleshooting 11 3 11 ...

Page 171: ...ed on and the power light located on the front of the computer is on Check to see that the monitor is turned on and the power light on the front of the monitor is on Turn up the brightness and contrast controls of the monitor if the screen is dim Check all cable connections for loose or incorrect connections Remove the diskette from the diskette drive before turning on your computer Run Windows Di...

Page 172: ...cific problems relating to the monitor or printer refer to the documentation that came with the equipment Audio Problem Solution Speaker cables are not properly connected Shut down your computer using the normal shutdown procedure Reconnect the speakers Refer to the Quick Setup poster for instructions Volume has been muted On the Windows taskbar click the Volume icon and clear the Mute check box C...

Page 173: ...ange settings in the DVDeck program 1 From the Windows taskbar click the Start button point to Programs then DVDeck and then click DVDeck The DVDeck dialog box is displayed 2 Click the Options tab 3 Click the AVI Interleave Options button In the Interleave Factor area change the default setting to 4 1 4 Click OK to apply the new settings Multimedia settings have been changed 1 From the Windows tas...

Page 174: ...ns listed in this topic CD or DVD disc is dirty Clean CD or DVD with a CD cleaning kit which is available in most computer stores Windows does not detect CD or DVD driver 1 From the Windows taskbar click Start point to Settings and then click Control Panel The Control Panel window is displayed 2 Double click the System m icon The System Properties dialog box is displayed 3 Click the Device Manager...

Page 175: ...hat does not contain system files needed to start your computer has been inserted in drive When drive activity stops remove the diskette and press the Spacebar The computer should start up Disk error has occurred Restart your computer by pressing the Start Reset button If the error returns see the next problem System files have been damaged System files have been damaged 1 Insert a start up disk i...

Page 176: ...mat the diskette 1 Double click the My Computer g icon on the Windows desktop 2 Select the diskette A drive 3 Click File and point to Format 4 Select the desired options and click Start to begin formatting the diskette Diskette is write protected Slide the write protection tab to the unlocked position on the diskette Diskette is full or file is too big Use another diskette or compress the file to ...

Page 177: ...ip disk is not inserted properly Push the Disk Eject button to remove disk and then reinsert Problem Solution Monitor power cable is not connected to monitor or wall outlet Reconnect the power plug on back of monitor and at wall outlet Monitor is not turned on Press the Power button on the front of the monitor Monitor connector cable is not properly connected to back of computer Inspect the monito...

Page 178: ...nd drag it to the right Repeat this step for the Desktop resolution slider Increase the resolutions to the maximum allowable 5 Click OK to accept the new settings Brightness and contrast controls are not set properly Adjust the brightness and contrast controls on your monitor Windows does not detect display driver 1 On the Windows taskbar click Start point to Settings and then click Control Panel ...

Page 179: ... seconds to turn off the power To restart your computer press the Reset button again Part of the hard drive has failed Run the Windows Maintenance Wizard to repair the drive 1 From the Windows taskbar click the Start button point to Programs then Accessories then System Tools and then click Maintenance Wizard The Maintenance Wizard is displayed 2 Select the Perform maintenance now option 3 Click O...

Page 180: ...work with your ISP You must log in to your ISP before some programs will start Log in to your ISP and launch the desired program Modem is not set up properly Verify that correct modem speed and COM port are selected 1 From the Windows taskbar click Start point to Settings and then click Control Panel The Control Panel window is displayed 2 Double click Modems Windows detects the modem s you have i...

Page 181: ...to your Certificate of Warranty for details Mouse connector is not properly connected Shut down your computer using the keyboard 1 Press the Ctrl and Esc keys at the same time to display the Start menu 2 Use the up or down arrow key to select Shut Down and then press the Enter key 3 Select the Shut down option You may need to use the up or down arrow key 4 Press the Enter key to select OK 5 After ...

Page 182: ...ary programs at startup 1 Click the Start button on the Windows taskbar 2 Select Run The Run dialog box is displayed 3 In the Open box type MSCONFIG 4 Click OK The System Configuration Utility dialog box is displayed 5 Click the Startup tab and clear the check box es for any unnecessary programs 6 Close one or more programs and restart Windows to recover memory Symptom Insufficient memory message ...

Page 183: ...kRestore reformats your hard drive all data files will be lost System files may have been damaged You will need to insert a start up disk or Windows Start Up disk to restart your computer 1 Insert a start up disk in the diskette drive 2 Restart your computer 3 At the A prompt type SYS C and press the Enter key The following message will be displayed SYSTEM TRANSFERRED This task will restore the sy...

Page 184: ...e error returns see the next problem System files have been damaged System files have been damaged 1 Insert a start up disk in the diskette drive 2 Restart your computer 3 At the A prompt type SYS C and press the Enter key The following message will be displayed SYSTEM TRANSFERRED This task will restore the system files to your hard drive 4 Restart your computer Hard drive has failed Call Compaq T...

Page 185: ...n the Action pull down menu select the action you want 6 Click Install Reinstall Cartridge The cartridge carriage moves to the loading position in the middle of the printer 7 Lift the printer access door 8 Remove the old cartridge if necessary and install the new cartridge 9 Close the printer access door 10 Click Continue The print cartridge may be out of ink Replace the cartridge by following the...

Page 186: ...ivers insert the Printer Driver CD that came with your printer into the CD ROM drive On some systems the installation program automatically runs so that you can follow the instructions on the screen To run the setup program manually complete the following steps 4 From the Windows taskbar click the Start button point to Programs and then click Windows Explorer 5 Select the CD ROM drive that contain...

Page 187: ...test instructions on the screen to obtain satisfactory print quality You may need to run the test as many as three times 6 If the print quality is not satisfactory reinstall the print cartridge and rerun the test 7 If the quality is still unsatisfactory wipe the print cartridge nozzles Cartridge needs to be aligned 1 From the Windows taskbar click the Start button point to Programs and then click ...

Page 188: ...e number is not properly entered or number being dialed is not a fax number Verify whether mandatory area code is included in number being dialed and correct fax number is being dialed Computer or fax machine is turned off or third party program is closed Some third party fax software can receive faxes only when the program is open Fax modem has failed Call Compaq Technical Support Refer to your C...

Page 189: ... and the maximum speed of your modem is selected Reset these if necessary 5 Click OK to close the identification window 6 Click close to close the Modems Properties window 7 Click the Close P button in the upper right corner of the Control Panel window to return to the Windows desktop Third party fax software is conflicting with another program Close all programs except the fax software and redial...

Page 190: ...ion or packaging for minimum requirements Game was not set up properly when installed Reinstall the program noting any settings and default selections that pertain to your computer and restart the game Incorrect version of game Contact game manufacturer for updated version of game Symptom Game crashes frequently Graphics are distorted or screen goes blank during game s introduction ...

Page 191: ...11 22 NEED SOME HELP MY PRESARIO LEARNING MORE ...

Page 192: ...me are specific to individual countries Please read the chapter contents that affect your location Notices and Regulations 12 2 Telecom Network Approvals 12 6 U S Regulations Governing the Use of Modems 12 7 Telephone Consumer Protection Act of 1991 12 9 Canadian Regulations Governing the Use of Modems 12 10 Modem Statements 12 12 Government Approvals 12 ...

Page 193: ...n accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by taking one or ...

Page 194: ...tions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding your product call 800 652 6672 800 OK COMPAQ or contact Compaq Computer Corporation P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 For questions regarding this FCC declaration call 281 514 3333 or ...

Page 195: ...12 4 GOVERNMENT APPROVALS MY PRESARIO LEARNING MORE Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations ...

Page 196: ...ty and if this product has telecommunication functionality the R TTE Directive 1999 5 EC Compliance with these directives implies conformity to the following European Norms or Regulations in parentheses are the equivalent international standards and regulations EN 55022 CISPR 22 Electromagnetic Interference EN 50082 1 IEC 802 2 IEC 801 3 IEC 802 4 Electromagnetic Immunity EN 60950 IEC 60950 Produc...

Page 197: ...ow to access the telecommunications regulatory approval information for your product As an alternative to viewing the approval information on your product country approval information may also be found on the Compaq Web site To view this approval information visit www compaq com and perform a site search for the words telecom network approvals If a selection is available for your product you may v...

Page 198: ...to your telephone line as determined by the REN you should contact your local telephone company to determine the maximum REN for your calling area The REN for the modem contained in this product does not exceed 1 0 An FCC Compliant 6 position modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible 6 posi...

Page 199: ...uipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs For the Compaq Customer Support Center and your nearest Compaq Technical Support in North America call 800 345 1518 or write Compaq Customer...

Page 200: ... a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business entity or individual sending the message and the telephone number of the sending machine or such busines...

Page 201: ...mer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may cause the telecommunications company to request the user to disconne...

Page 202: ...S 12 11 The REN for the modem contained in this product does not exceed 1 0 For the location of the authorized Canadian maintenance facility nearest you call 800 652 6672 800 OK COMPAQ Compaq Canada Inc 45 Vogell Road Richmond Hill Ontario L4B 3P6 ...

Page 203: ...lithium ion or nickel metal hydride battery pack There is a risk of fire and chemical burn if the battery pack is handled improperly Do not disassemble crunch puncture or short external contacts dispose of in water or fire or expose to temperatures higher than 140 F 60 C Caution Do not dispose of batteries with general household waste To dispose of them or recycle them use the public collection sy...

Page 204: ...ay experience seizures while watching some kinds of television pictures or playing certain games including games played on the Internet PC Players who have not had any previous seizures may nonetheless have an undetected epileptic condition Consult your physician if you experience any of the following symptoms while playing games altered vision muscle twitching other involuntary movements loss of ...

Page 205: ... with the Energy Star Logo meet the Energy Star guidelines for energy efficiency The Energy Star Computers Program was created by the EPA to promote energy efficiency and reduce air pollution through more energy efficient equipment in homes offices and factories Compaq products achieve this standard by reducing power consumption when not being used Instructions for using the energy saving features...

Page 206: ...ture has been preset to power down the monitor after a period of system inactivity Refer to the Saving Energy section of the documentation that came with your computer for instructions on modifying or disabling this feature Caution Using the Energy Save Monitor feature with non Energy Star compliant monitors may cause video distortion when the screen saver timeout occurs Caution The power manageme...

Page 207: ...12 16 GOVERNMENT APPROVALS MY PRESARIO LEARNING MORE ...

Page 208: ... have the same program the same or later version of the program and the same fonts as the author used To save printing and postage costs companies professional organizations and clubs distribute newsletters to employees and members over the Internet With the Acrobat Reader you can view and print the newsletter in its original format See PDF See also font anti virus utility A program that detects a...

Page 209: ...rage In CD recorders the buffer helps to prevent buffer underruns buffer underrun The inability of your computer to keep up the steady stream of data required for CD recording The CD recorder has an internal memory buffer to protect against interruptions and slowdowns however if the interruption is so long that the buffer is completely emptied a buffer underrun occurs writing stops and the CD can ...

Page 210: ...e Red Book CD Extra CD Plus or Enhanced CD A multisession CD containing a number of audio tracks in the first session and one CD ROM XA data track in the second session Additional characteristics are defined in the Blue Book standard An alternative to mixed mode for combining standard CD DA audio which can be played in a normal audio player and a computer application on a single CD CD I A compact ...

Page 211: ...ROM drives can read a CD RW written in multi sessions CD ROM XA XA stands for Extended Architecture CD ROM XA is an extension of the Yellow Book standard generally consistent with the ISO 9660 logical format but designed to add better audio and video capabilities taken from the CD I standard so that CD ROM could more easily be used for multimedia applications CD ROM XA was abandoned as an independ...

Page 212: ... the left mouse button to select an item close disc To close a recordable disc so that no further data can be written to it This is done when the last session s lead in is written The next writable address on the CD is not recorded in the lead in so that the CD Recorder in subsequent attempts to write has no way of knowing where to begin writing Note It is not necessary to close a CD to read it in...

Page 213: ... drawing programs with lines photo manipulation programs with photos and drawings and music programs with sounds database A collection of related data that is designed to retrieve useful information easily dedicated line A telephone line that is always connected to the modem inside the computer to provide constant access to the Internet A separate telephone line is used for phone calls See modem d...

Page 214: ...m encased in a hard plastic shell Since the plastic film is flexible the 3 5 inch diskette is sometimes referred to as a floppy disk diskette drive The drive that reads and writes to a diskette double click To push down and quickly release the left mouse button twice in rapid succession to open an item download To receive files from another computer on the Internet drive A device that reads and so...

Page 215: ...ile name that indicate the program in which the file was created For example filename doc The file extension doc indicates that the file was created in Microsoft Word floppy disk An older term for diskette See diskette folder Represented by an icon that looks like a yellow manila folder a computer folder contains other folders subfolders and files Both MS DOS and early versions of Microsoft Window...

Page 216: ...isk consists of flat round platters Each side of each platter has a head that floats on a thin cushion of air over the surface of the rapidly spinning disk and reads electronically stored data or writes data onto the disk If the computer is dropped a head may fall onto and dig into a platter and cause the hard drive to become unreadable hard drive The drive that reads and writes to the hard disk I...

Page 217: ...terface A means of communication between two entities A person and a computer interface through an operating system OS Two computers interface through protocol Computers on the Web use hypertext transfer protocol http See OS and http Internet A worldwide collection of computer networks that are interconnected so that users can share electronic information Internet Explorer See Microsoft Internet E...

Page 218: ...long Any subsequent lead outs are 2250 sectors or about 30 seconds link See hyperlink link block A block also known as a sector of digital rubbish that is written each time the recording laser is turned on before or off after writing a track or a packet See also Run in Run out Blocks linked multi session A CD containing more than one session in which all or selected data from the various sessions ...

Page 219: ...with premastering by the desktop CD Recorder and the term is generally used to mean recording maximize To enlarge the screen or maximize the window in a Windows based program by clicking the Maximize button T the button with an open square in the upper right corner of a window that has not been maximized See Microsoft Windows See also minimize microprocessor A silicon chip inside your computer tha...

Page 220: ... it can be transferred through a standard telephone line to another computer The modem in the receiving computer converts the data back to digital format See digital mouse A device that you move across the top of your desk or a mousepad to move the pointer or cursor on the screen Click to select an item double click to launch a program and right click to display a shortcut menu See mouse pointer a...

Page 221: ...ether to share resources such as programs files and printers newsgroup A discussion group on the Internet where people can post or read messages on thousands of topics such as professional basketball environmental protection Himalayan cats Scottish bagpipes Irish clog dancing soufflés macramé book reviews mountain bikes political candidates and cartoon strips Imagine a topic and you can probably f...

Page 222: ...ta is transferred one byte at a time through eight data wires one for each bit in the byte All eight bits travel side by side and arrive at the same time A parallel port is faster than a serial port which lets data through one bit at a time See byte See also serial port path A sequence of information that directs the operating system to a file For example C Windows Clouds bmp is the path to a bitm...

Page 223: ...th the appropriate header address and error correction information In the case of recordable CD systems premastering and mastering are done in one operation resulting in a ready to read CD processor short for microprocessor The brains of the computer See microprocessor product key A unique series of letters and numbers that are assigned to each software package you buy You are asked to enter the p...

Page 224: ...able CDs see CD RW right click To press and quickly release the right mouse button to display a menu of options See pop up menu ROM read only memory Memory that contains the basic instructions for the microprocessor ROM is permanent memory turning off the computer does not erase it Since you cannot change or write to ROM it is referred to as read only See microprocessor See also RAM Run In Run Out...

Page 225: ...an be re used Available with CD RW CDs serial port A small connector on the back of the computer or keyboard for plugging in a thin cable attached to a serial device such as a mouse Serial devices transfer data one bit at a time through a data wire The serial cable has two wires for bi directional communication sending and receiving information simultaneously See bit See also parallel port server ...

Page 226: ...ot in use software A program you can install on a computer from a diskette CD DVD Zip disk or the Internet Software can be upgraded or uninstalled It may contain system files for an operating system OS an application for creating data files a utility for making the computer run efficiently or a game for entertainment See OS data file and utility streaming To deliver real time multimedia content fo...

Page 227: ...ed by OSTA Optical Storage Technology Association for use with packet writing and other recordable optical disc technologies Also known as EAN upload To send information to another computer on the Internet UPS uninterruptible power supply A device that provides a short term backup power supply as well as surge protection See surge protector URL uniform resource locator The address of a Web site fo...

Page 228: ...ause your hard drive to crash Some viruses affect your computer immediately others are set to activate on a certain date See anti virus utility See also program hard disk and hard drive W WAV A file format used to store sounds WAV sound files can be identified by the file extension wav Microsoft and IBM developed the format for Windows based programs that support sound See file extension Web See W...

Page 229: ...e also server Z Zip disk High capacity removable storage media made by Iomega Corporation Zip drive The drive that reads and writes to a Zip disk A Zip drive can be internal installed inside the computer or external a peripheral An external Zip drive is portable it can be taken to a friend s house or a client s office zipped file A file that has been squeezed to a smaller size by compression softw...

Page 230: ... anti virus utility 7 7 AOL 2 9 audio CD creating 4 6 4 7 4 8 extracting a WAV file 4 11 merging tracks 4 12 modifying layout 4 10 settings 4 9 write options 4 9 Audio CD Layouts 4 42 B backup files 9 2 9 11 Base log 9 19 battery real time clock 2 6 replacement 12 12 warning 12 12 BIOS setup 11 2 browser 9 1 buttons CD DVD Control buttons 3 2 Easy Access buttons 3 5 Help 3 3 Instant Internet 2 9 I...

Page 231: ...ws does not detect driver 11 5 CD RW error message descriptions 4 40 features 4 3 problems reading multi session CDs 4 39 problems reading recordable CDs 4 39 resolving problems 4 38 using online Help 4 40 CD RW drive 10 3 attributes 4 2 ejecting a disc 4 2 inserting a disc 4 2 Load Eject button 4 2 opening and saving 4 16 organizing files and folders 4 16 properties 4 45 removing a disc 4 2 remov...

Page 232: ...4 18 ISO 9660 CD 4 21 naming CDs 4 17 disk defragmenter using 9 7 disk error 11 6 diskette connector 2 6 disk error 11 6 drive 2 2 drive failure 11 6 printer set up 2 10 problem reformatting 11 6 display changing wallpaper 6 11 display properties 6 10 downloaded notices displaying 9 21 downloading software 7 7 7 8 dragging and dropping files 3 6 graphic 3 6 text 3 6 drive 10 3 CD 3 9 CD ROM 2 2 CD...

Page 233: ...opean notice 12 5 expansion card adding 10 11 F factory restore 9 11 fax connection fails 11 19 problems sending receving 11 19 FCC modifications 12 3 FCC Notice 12 2 files cif 4 15 4 43 accessing on a network 8 8 copying 6 4 deleting 6 6 9 2 9 3 dragging and dropping 3 6 Full access 8 10 management 6 2 moving and copying 3 6 6 5 MP3 4 28 4 29 4 42 Read Only access 8 10 renaming 6 5 restoring dele...

Page 234: ...ood 8 6 8 7 optional external drive 6 3 organizing your desktop 6 8 paperclip 7 10 Power Management 3 10 power management 5 4 printer 6 9 secondary optical drive 6 3 Service Connection 9 20 shortcut 6 8 Zip drive 6 3 install downloaded files 7 8 10 16 Install exe 7 8 10 16 internal components upgrading 10 2 Internet deleting history files 9 6 problems with 11 11 requirements 8 4 sharing access 8 1...

Page 235: ...DSL 7 1 7 3 identifying 7 2 7 4 7 6 installing upgrade 7 6 line in 2 7 regulations 12 7 statements 12 12 monitor display 11 9 flat panel monitor 11 8 11 9 problems with 11 8 resolution 11 9 mouse problems 11 12 MP3 files 4 28 4 29 My Computer icon 6 3 My Program button reassigning 3 4 N name user 8 7 network Ethernet 8 3 home phoneline 8 4 installing protocols 8 6 8 7 mapping a drive 8 8 setting u...

Page 236: ...efragmenter 9 7 emergencies 9 9 maximizing your hard drive 9 2 running VirusScan 9 2 ScanDisk 9 7 printer cartridge 11 16 11 18 connecting to a shared printer 8 12 driver 11 17 problems with 11 16 searching for 8 12 setting up 2 10 sharing 8 11 privacy 9 22 problems audio driver 11 3 CD DVD audio 11 4 computer 9 10 configuration files corrupted 11 14 diagnosing symptoms 9 18 digital camera audio 1...

Page 237: ...regulations government 12 1 remote support 9 10 9 17 replacing battery 12 12 CD CD RW drive 10 3 DVD ROM drive 10 3 memory 10 6 Ringer Equivalence Number REN 12 7 12 10 12 11 Run dialog box 7 6 S safety guidelines 12 12 ScanDisk using 9 7 screen saver changing 6 12 password protected 6 12 scroll mouse See also mouse choosing button assignments 3 8 clicking 3 6 controlling cursor movements 3 8 cust...

Page 238: ...starting 5 3 System Record 9 19 accessing 9 19 Base log 9 19 icon 9 19 Now log 9 19 T technical support contacting 11 2 telecommunications network approvals 12 6 Telephone Consumer Protection Act of 1991 12 9 temporary Internet files deleting 9 5 increasing space 9 5 text dragging and dropping 3 6 moving and copying 3 6 selecting large amounts 3 7 Tip notices defined 1 3 tools 9 10 transfer rate d...

Page 239: ...AV files 4 28 4 29 Web downloading files 7 8 10 16 Web support 9 10 Windows tools for support 9 10 Windows desktop Network Neighborhood 8 6 storage drives 6 3 Windows Explorer opening 6 2 Windows taskbar 6 8 changing screen saver 6 12 Control Panel 6 11 display properties 6 10 Z Zip drive problems with 11 8 zoom 3 7 ...

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