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HP Compaq nc6300, Maintenance And Service Manual

The HP Compaq nc6300 Maintenance And Service Manual is a comprehensive guide that provides detailed instructions for the care and maintenance of this powerful laptop. Available for free download at manualshive.com, this manual offers valuable insights and troubleshooting tips to maximize the performance and longevity of the nc6300.

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5–32

Maintenance and Service Guide

Removal and Replacement Procedures

✎

The thermal paste should be thoroughly cleaned from the 
surfaces of the heat sink 

1

 and processor 

2

 each time the heat 

sink is removed. Thermal paste is included with all heat sink 
and processor spare part kits.

Thermal Paste Locations

Reverse the above procedure to install the heat sink.

Summary of Contents for Compaq nc6300

Page 1: ...t Number 415793 002 November 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ...D Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained...

Page 3: ...anagement 1 5 1 4 External Components 1 6 1 5 Design Overview 1 22 2 Troubleshooting 2 1 Computer Setup 2 1 Using Computer Setup 2 1 Selecting from the File Menu 2 2 Selecting from the Security Menu 2 3 Selecting from the Diagnostics Menu 2 4 Selecting from the System Configuration Menu 2 5 2 2 Troubleshooting Flowcharts 2 6 ...

Page 4: ...cellaneous Not Illustrated 3 26 3 7 Sequential Part Number Listing 3 29 4 Removal and Replacement Preliminaries 4 1 Tools Required 4 1 4 2 Service Considerations 4 2 Plastic Parts 4 2 Cables and Connectors 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 5 4 6 Workstation Precautions 4 6 4 7 Grounding Equipment a...

Page 5: ...External Memory Module 5 13 5 8 Mini Card WLAN Module 5 16 5 9 Optical Drive 5 20 5 10 Keyboard 5 23 5 11 Fan 5 29 5 12 Heat Sink 5 30 5 13 Processor 5 33 5 14 RTC Battery 5 35 5 15 Internal Memory Module 5 36 5 16 Mini Card WWAN Module 5 38 5 17 Switch Cover 5 40 5 18 Display Assembly 5 43 5 19 Top Cover 5 46 5 20 Speaker 5 51 5 21 Microphone 5 54 5 22 Modem Module 5 56 5 23 USB Audio Board 5 59 ...

Page 6: ...vi Maintenance and Service Guide Contents 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index ...

Page 7: ...ription The HP Compaq nc6300 Notebook PC and HP Compaq nx6300 Notebook PC offer advanced modularity Intel Core Duo Intel Core Solo and Celeron M processors and extensive multimedia support HP Compaq nc6300 Notebook PC and HP Compaq nx6300 Notebook PC ...

Page 8: ...ter model is considered to be defeatured if it has only 2 Universal Serial Bus ports and none of the components in the preceding list The following processors are available varying by computer model Intel Core Duo T2600 2 16 GHz T2500 2 00 GHz T2400 1 83 GHz or T2300 1 67 GHz processor Intel Core Solo T1300 1 66 GHz processor Intel Celeron M 1 73 GHz 1 60 GHz or 1 46 GHz processor The following di...

Page 9: ...rt for Mini PCI IEEE 802 11a b g or 802 11b g Wireless LAN WLAN device Integrated wireless support for Mini Card broadband wireless wide area network WWAN device Support for one optional Type I Type II or Type III 32 bit CardBus or 16 bit PC Card varying by computer model External 65 watt AC adapter with 3 wire power cord varying by computer model 6 cell Li Ion battery Stereo speakers Volume up vo...

Page 10: ... the stringent security option has been enabled in the BIOS If stringent security is enabled the system board must be replaced to reset an unknown password Refer to Section 5 24 System Board for more information on replacing the system board Before replacing the system board perform the steps below to make sure stringent security has been properly enabled Enabling stringent security provides enhan...

Page 11: ...emble the computer 4 Connect AC power to the computer Do not reinsert any batteries at this time 5 Turn on the computer All passwords and all CMOS settings have been cleared 1 3 Power Management The computer comes with power management features that extend battery operating time and conserve power The computer supports the following power management features Standby Hibernation Setting customizati...

Page 12: ...described in Table 1 1 Front Components Table 1 1 Front Components Item Component Function 1 Wireless light On An integrated wireless device has been enabled 2 Power light Green The computer is on Blinking The computer is in standby Blinking rapidly An AC adapter with a higher power rating should be connected Off The computer is off or in hibernation ...

Page 13: ...d If the computer is not connected to an external power source the light is turned off until the battery reaches a low battery condition 4 Drive light Blinking The hard drive or optical drive is being accessed 5 Stereo speakers 2 Produce system sound 6 Display release latch Opens the computer 7 Digital Media Slot select computer models only Supports 7 optional digital memory card formats SD Secure...

Page 14: ...1 8 Maintenance and Service Guide Product Description The external components on the right side of the computer are shown below and described in Table 1 2 Right Side Components ...

Page 15: ...ble or connect an optional External MultiBay II to the computer The MultiBay II must also be connected to an external power source 2 1394 port Connects an optional 1394a device such as a scanner digital camera or digital camcorder 3 RJ 11 modem jack Connects the modem cable 4 Optical drive Supports an optical disc The type of optical drive varies by model 5 Serial port select computer models only ...

Page 16: ...1 10 Maintenance and Service Guide Product Description The external components on the left side of the computer are shown below and described in Table 1 3 Left Side Components ...

Page 17: ...k airflow 4 USB ports 2 Connect USB 1 1 and 2 0 compliant devices to the computer using a standard USB cable or connect an optional External MultiBay II to the computer The MultiBay II must also be connected to an external power source 5 Audio out headphone jack Connect optional headphones or powered stereo speakers Also connects the audio function of an audio video device such as a television or ...

Page 18: ...1 12 Maintenance and Service Guide Product Description The external components on the rear panel of the computer are shown below and described in Table 1 4 Rear Panel Components ...

Page 19: ...ut may not prevent the computer from being mishandled or stolen 2 Battery bay Holds a battery 3 Power connector Connects an AC adapter or an optional power adapter 4 Parallel port select computer models only Connects an optional parallel device such as an external diskette drive or a printer 5 S Video out jack select computer models only Connects an optional S Video device such as a television VCR...

Page 20: ...1 14 Maintenance and Service Guide Product Description The standard keyboard components of the computer are shown below and described in Table 1 5 Standard Keyboard Components ...

Page 21: ... Perform system and application tasks When combined with the fn key several keys and buttons perform additional tasks as hotkeys 4 num lock key Enables numeric lock turns on the embedded numeric keypad and turns on the num lock light 5 Keypad keys 15 In Windows can be used like the keys on an external numeric keypad 6 Arrow keys Moves the cursor around the screen 7 Windows applications key In Wind...

Page 22: ...1 Item Component Function 1 Power button When the computer is Off press to turn on the computer On briefly press to initiate hibernation In standby briefly press to resume from standby In hibernation briefly press to restore from hibernation If the system has stopped responding and Windows shutdown procedures cannot be used press and hold for 5 seconds to turn off the computer ...

Page 23: ...button Turns the wireless functionality on or off but does not create a wireless connection To establish a wireless connection a wireless network must already be set up 5 Presentation mode button select computer models only Turns on Presentation mode 6 Volume mute button select computer models only Mutes or restores speaker volume 7 Volume down button select computer models only Decreases speaker ...

Page 24: ...1 18 Maintenance and Service Guide Product Description The computer top components are continued below and described in Table 1 7 Top Components Part 2 ...

Page 25: ...uter models only Records sound 6 Pointing stick select computer models only Moves the pointer and selects or activates items on the screen 7 Left right pointing stick buttons select computer models only Function like the left and right buttons on an external mouse 8 TouchPad Moves the pointer and selects or activates items on the screen Can be set to perform other mouse functions such as scrolling...

Page 26: ... 8 Bottom Components Item Component Function 1 Battery bay Holds the battery 2 Battery release latches 2 Releases the battery from the battery bay 3 Docking connector select computer models only Connects the computer to an optional docking device 4 Accessory battery connector select computer models only Connects an optional HP Ultra Capacity Battery or HP Extended Life Battery ...

Page 27: ...agency that regulates wireless devices in your country If you replace the device and then receive a warning message remove the device to restore computer functionality Then contact Customer Care through the Help and Support Center 6 Hard drive bay Holds the primary hard drive 7 Exhaust vents Provides airflow to cool internal components Ä To prevent overheating do not obstruct vents Use the compute...

Page 28: ...rs Keyboard and TouchPad Memory module Mini Card module PC Card ÄCAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected b...

Page 29: ...void any warranty or exchange allowances 2 1 Computer Setup Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load This utility includes settings that are not available in Windows Using Computer Setup Information and settings in Computer Setup are accessed from the File Security Diagnostics or System Configur...

Page 30: ... File Ignore changes and exit and then press enter or Select File Restore defaults and then press enter 4 When you are prompted to confirm your action press f10 Selecting from the File Menu Table 2 1 File Menu Select To Do This System Information View identification information about the computer processor memory and cache size and system ROM View BIOS revision keyboard controller version and batt...

Page 31: ...s Enable disable DriveLock change a DriveLock user or master password DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the computer Smart Card Security Enable disable smart card power on support A setup password must be established to use this feature TPM Embedded Security Enable disable Embedded security device state Power on authentication support...

Page 32: ...cs Menu Select To Do This HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features Memory Check Run a quick comprehensive test on system memory on the following categories Walking 0s Walking 1s High Address line testing Alternate Pattern testing ...

Page 33: ...tartup sequence that can include most bootable devices and media in the system Device Configurations Enable disable Swap Fn Ctrl keys USB legacy support BIOS DMA data transfers Fan Always on while on AC Power Data Execution Prevention LAN Power save Built In Device Options Enable disable Embedded WLAN Device Radio Embedded Bluetooth Device Radio LAN WLAN Switching Wake on LAN from Off Port Options...

Page 34: ...t 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive 2 14 Flowchart 2 14 No OS Loading Optical Drive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowcha...

Page 35: ...ing device working Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 NoOperating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Check LED board speaker con...

Page 36: ...power Power up in docking device Power up on battery power Power up in docking device Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On select computer models there is a separate reset button 2 On select computer models the computer can be reset using the standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to F...

Page 37: ...from Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery pack by recharging it moving it to another computer Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 38: ...seat AC adapter in computer and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 39: ...boards and replace damaged items Open computer Loose or damaged parts Y Close computer and retest Power on Done N Replace the following items if applicable Check computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 40: ...ay 3 System board Internal or external display Adjust brightness Video OK Done Docking Device Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display use the ...

Page 41: ...ss Video OK Video OK Done Done Check that computer is properly seated in docking device for bent pins on cable and for monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Docking Device if applicable Y Y Y N N N Remove computer from docking device if connected...

Page 42: ...d in docking device and power outlet N Test replacement docking device with new computer Check voltage setting on docking device Reset monitor cable connector at docking device Reinstall computer into docking device Docking device operating Docking device operating Replace docking device Done Done Y Nonfunctioning docking device ...

Page 43: ...g device and power outlet No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from CD ROM or DVD ROM drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Con...

Page 44: ...drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup Utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Page 45: ... Go to Flowchart 2 13 No OS Loading Diskette Drive Format hard drive and bring to a bootable C prompt Create partition and then format hard drive to bootable C prompt Boot from diskette drive Remove diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Computer booted Done Y N Go t...

Page 46: ... Loading Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 47: ...mputer Check diskette for system files Try different diskette 1 Replace diskette drive 2 Replace system board Nonsystem disk error OS loading Boot from another device Enable drive and cold boot computer Is diskette drive boot order correct Change boot priority using the Setup Utility Go to Flowchart 2 17 Nonfunc tioning Device Diskette drive enabled in the Setup Utility Go to Flowchart 2 17 Nonfun...

Page 48: ...and reboot computer Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup Utility Done Reseat drive Y Y Y Y Y N N N N N Reset the computer Refer to Section 1 2 Resetting the Computer for instru...

Page 49: ...udio N Computer in docking device if applicable Internal audio Audio Done Undock Audio Done Turn up audio internally or externally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunctioning Device Y Y Y Y N N N Go to Flowchart 2 16 No Audio Part 2 Replace the docking device ...

Page 50: ...load audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in computer if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board ...

Page 51: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close computer plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 52: ...functioning Keyboard Y N OK Keyboard not operating properly External device works Replace system board Replace system board Connect computer to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable OK Y N Y N Done Done ...

Page 53: ...ng Device Y N OK Pointing device not operating properly External device works Replace system board Replace system board Connect computer to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable OK Y N Y N Done Done ...

Page 54: ...puter and open No network or modem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace the NIC modem if applicable Replace system board OK OK Done N N N N Y Y Y Y ...

Page 55: ...apter provides an illustrated parts breakdown and a reference for spare part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial Number Location ...

Page 56: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Computer Major Components Computer Major Components ...

Page 57: ...WVA TFT 15 0 inch XGA TFT with BrightView 430967 001 430966 001 Display assemblies for use with computer models without WWAN include wireless antenna transceivers and cables 15 0 inch SXGA WVA TFT 15 0 inch XGA TFT with BrightView 15 0 inch XGA TFT 14 1 inch XGA TFT 413679 001 413678 001 413677 001 413676 001 2 Switch covers include LED board and LED board cable For use with full featured computer...

Page 58: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 59: ...gary Iceland Israel Italy Japan Korea Latin America 416039 A41 416039 201 416039 221 416039 081 416039 021 416039 051 416039 121 416039 041 416039 151 416039 211 416039 DD1 416039 BB1 416039 061 416039 291 416039 AD1 416039 161 Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey The United Kingdom The United States 416039 091 416039 131 416039 251 ...

Page 60: ...3 6 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 61: ...416038 081 416038 021 416038 051 416038 121 416038 041 416038 151 416038 211 416038 DD1 416038 BB1 416038 061 416038 291 416038 AD1 416038 161 Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey The United Kingdom The United States 416038 091 416038 131 416038 251 416038 171 416038 231 416038 BA1 416038 071 416038 B71 416038 111 416038 AB1 416038 2...

Page 62: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 63: ...tel Core Solo T1300 1 66 GHz processor 413682 001 Intel Celeron M 1 73 GHz processor Intel Celeron M 1 60 GHz processor Intel Celeron M 1 46 GHz processor 413896 001 413681 001 413680 001 7 Top covers include TouchPad For use with full featured computer models with pointing stick and fingerprint reader For use with full featured computer models with TouchPad and fingerprint reader For use with ful...

Page 64: ...3 10 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 65: ... 001 11 Speaker 413697 001 12 USB audio board includes USB audio board cable 413693 001 13 System boards For use with full featured computer models with Bluetooth and fingerprint reader For use with full featured computer models with TouchPad For use with full featured computer models with fingerprint reader For use with full featured computer models with WWAN 416165 001 413669 001 413670 001 4136...

Page 66: ...3 12 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 67: ... Paraguay Saudi Arabia Taiwan The United States Vietnam 802 11a b g Intel WLAN module for use in the countries listed below These countries are categorized as most of the world 2 MOW 2 407575 002 Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Irel...

Page 68: ...3 14 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 69: ...g Intel WLAN module for use in the countries listed below These countries are categorized as the rest of the world ROW 407575 003 China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 802 11a b g Intel WLAN module for use in Japan 407575 291 802 11b g GL WLAN module for use in the following countries 409280 004 Israel Jordan Kuwait Thailand United Arab Emirates Ukraine ...

Page 70: ...3 16 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 71: ...2 Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco The Netherlan ds Norway Oman Slov...

Page 72: ...3 18 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 73: ...ic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco The Netherlan ds Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan 802 11a b g HS WLAN m...

Page 74: ...3 20 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 75: ...X Max DVD ROM drive 4X Max DVD RW and CD RW Combo Drive 8X Max DVD RW and CD RW Combo Drive 24X Max DVD CD RW Combo Drive 413698 001 413699 001 413700 001 413702 001 413701 101 19 Batteries 6 cell 4 8 Ah 6 cell 4 0 Ah 372772 001 393652 001 20 Bluetooth module includes Bluetooth module cable 398393 001 21 Hard drives include frame 7200 rpm 60 GB 413854 001 5400 rpm 100 GB 80 GB 60 GB 40 GB 413853 0...

Page 76: ...Spare Part Number Information Item Description Spare Part Number Plastics Kit Includes 413704 001 1 Memory Mini Card module cover includes 1 captive screw 2 Hard drive cover includes 2 captive screws 3 RTC battery 4 Computer feet 6 5 ExpressCard slot space saver 6 PC Card slot space saver 7 Microphone ...

Page 77: ...ice Guide 3 23 3 4 Cable Kit Table 3 3 Cable Kit Spare Part Number Information Item Description Spare Part Number Cable Kit Includes 413703 001 1 TouchPad cable 2 Modem cable 3 USB audio board cable 4 Serial connector module cable 5 Bluetooth cable ...

Page 78: ...3 24 Maintenance and Service Guide Illustrated Parts Catalog 3 5 Mass Storage Devices ...

Page 79: ...nclude frame 7200 rpm 60 GB 413854 001 5400 rpm 100 GB 5400 rpm 80 GB 5400 rpm 60 GB 5400 rpm 40 GB 413853 001 413852 001 413851 001 413850 001 2 Optical drives include bezel 24X Max CD ROM drive 8X Max DVD ROM drive 4X Max DVD RW and CD RW Combo Drive 8X Max DVD RW and CD RW Combo Drive 24X Max DVD CD RW Combo Drive 413698 001 413699 001 413700 001 413702 001 413701 101 ...

Page 80: ... II power cable and stand 366144 001 HP Docking Station 413267 001 HP Docking Station 120 W AC adapter 391174 001 HP Docking Station Miscellaneous Plastics Kit 380089 001 MultiBay 8X DVD ROM Drive for use in External MultiBay II and HP Docking Station 373314 001 MultiBay 24X DVD CD RW Combo Drive for use in External MultiBay II and HP Docking Station 373315 001 DVD RW and CD RW Double Layer Combo ...

Page 81: ...l Spain and Sweden 246959 021 Brazil 246959 201 Canada French Canada Latin America Taiwan and the United States 246959 001 Denmark 246959 081 Hong Kong and the United Kingdom 246959 031 Israel 246959 BB1 Italy 246959 061 Japan 246959 291 Korea 246959 AD1 Sweden 246959 AG1 Table 3 5 Miscellaneous Not Illustrated Spare Part Information Continued Description Spare Part Number ...

Page 82: ...Phillips PM2 5 13 0 spring loaded screw Phillips PM2 5 4 0 shoulder screw Phillips PM2 5 4 0 screw Phillips PM2 0 8 0 shoulder screw Phillips PM2 0 7 0 screw Phillips PM2 0 4 0 screw Phillips PM2 0 3 0 screw Phillips PM1 5 4 0 screw Phillips PM1 5 3 5 screw Torx8 T8M2 0 9 0 screw Torx8 T8M2 0 4 0 screw Torx8 T8M2 0 2 0 screw Table 3 5 Miscellaneous Not Illustrated Spare Part Information Continued ...

Page 83: ...d the United Kingdom 246959 061 Power cord for use in Italy 246959 081 Power cord for use in Denmark 246959 201 Power cord for use in Brazil 246959 291 Power cord for use in Japan 246959 AD1 Power cord for use in Korea 246959 AG1 Power cord for use in Sweden 246959 BB1 Power cord for use in Israel 325815 002 Nylon carrying case 366143 001 External MultiBay II 366144 001 External MultiBay II power ...

Page 84: ...ng Station Miscellaneous Plastics Kit 391172 001 65 watt AC adapter 391174 001 HP Docking Station 120 W AC adapter 393652 001 6 cell 4 0 Ah battery 398393 001 Bluetooth module includes Bluetooth module cable 399440 001 Mini Card WWAN module 399441 001 Modem module 407254 001 802 11a b g LJ WLAN Mini Card module for use in the United States and Canada Table 3 6 Sequential Part Number Listing Contin...

Page 85: ...stonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan 407254 291 802 11a b g LJ WLAN Mini Card module for ...

Page 86: ...rd module for use in the MOW 2 countries listed below Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxem...

Page 87: ...ls GML 413669 001 System board for use with full featured computer models with TouchPad 413670 001 System board for use with full featured computer models with fingerprint reader 413671 001 System board for use with full featured computer models with Mini Card WWAN module 413672 001 Top cover for use with defeatured computer models includes TouchPad 413673 001 Top cover for use with full featured ...

Page 88: ...ivers and cables 413680 001 Intel Celeron M 1 46 GHz processor includes thermal paste 413681 001 Intel Celeron M 1 60 GHz processor includes thermal paste 413682 001 Intel Core Solo T1300 1 66 GHz processor includes thermal paste 413683 001 Intel Core Duo T2300 1 67 GHz processor includes thermal paste 413684 001 Intel Core Duo T2400 1 83 GHz processor includes thermal paste 413685 001 Intel Core ...

Page 89: ...rd cable 413696 001 Fan 413697 001 Speaker 413698 001 24X Max CD ROM drive 413699 001 8X Max DVD ROM drive 413700 001 4X Max DVD RW and CD RW Combo Drive 413701 001 24X Max DVD CD RW Combo Drive 413702 001 8X Max DVD RW and CD RW Combo Drive 413703 001 Cable Kit 413704 001 Plastics Kit 413706 001 Thermal Grease Kit 413850 001 5400 rpm 40 GB hard drive includes frame 413851 001 5400 rpm 60 GB hard ...

Page 90: ... 031 Keyboard for use with computer models with pointing stick and fingerprint reader in the United Kingdom 416038 041 Keyboard for use with computer models with pointing stick and fingerprint reader in Germany 416038 051 Keyboard for use with computer models with pointing stick and fingerprint reader in France 416038 061 Keyboard for use with computer models with pointing stick and fingerprint re...

Page 91: ...Keyboard for use with computer models with pointing stick and fingerprint reader in Saudi Arabia 416038 201 Keyboard for use with computer models with pointing stick and fingerprint reader in Brazil 416038 211 Keyboard for use with computer models with pointing stick and fingerprint reader in Hungary 416038 221 Keyboard for use with computer models with pointing stick and fingerprint reader in the...

Page 92: ...el 416039 001 Keyboard for use with computer models with TouchPad and fingerprint reader in the United States 416039 021 Keyboard for use with computer models with TouchPad and fingerprint reader in Europe 416039 031 Keyboard for use with computer models with TouchPad and fingerprint reader in the United Kingdom 416039 041 Keyboard for use with computer models with TouchPad and fingerprint reader ...

Page 93: ...yboard for use with computer models with TouchPad and fingerprint reader in Latin America 416039 171 Keyboard for use with computer models with TouchPad and fingerprint reader in Saudi Arabia 416039 201 Keyboard for use with computer models with TouchPad and fingerprint reader in Brazil 416039 211 Keyboard for use with computer models with TouchPad and fingerprint reader in Hungary 416039 221 Keyb...

Page 94: ...Slovenia 416039 B71 Keyboard for use with computer models with TouchPad and fingerprint reader in Sweden 416039 DD1 Keyboard for use with computer models with TouchPad and fingerprint reader in Israel 416165 001 System board for use with full featured computer models with Bluetooth and fingerprint reader 430687 001 Intel Core Duo T2300E 1 67 GHz processor includes thermal paste 430966 001 15 0 inc...

Page 95: ...ntial information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 screwdriver Torx8 screwdriver 5 0 mm socket for system board screwlocks Flat bladed screwdriver ...

Page 96: ...ts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during ...

Page 97: ...that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive...

Page 98: ...ases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughou...

Page 99: ...parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and ro...

Page 100: ...ipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these item...

Page 101: ... workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Ant...

Page 102: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 103: ...re as many as 58 screws and screw locks in 11 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Refer to Appendix A Screw Listing for detailed information on screw and screw lock sizes locations and usage ...

Page 104: ...uide Removal and Replacement Procedures 5 1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer Serial Number Location ...

Page 105: ... frame 5 5 Computer Feet 0 5 6 Bluetooth Module 0 5 7 External Memory Module 1 loosened to remove the memory Mini Card module cover 5 8 Mini Card WLAN Module 2 Ä To prevent an unresponsive system and the display of a warning message replace with only a Mini Card device authorized for use in the computer by the governmental agency that regulates wireless devices in your country If you replace the d...

Page 106: ...sage install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to restore computer functionality Then contact Customer Care 5 17 Switch Cover 2 5 18 Display Assembly 6 5 19 Top Cover 15 5 20 Speaker 1 5 21 Microphone 0 5 22 Modem Module 2...

Page 107: ...mbly Before you begin any removal or installation procedures 1 Shut down the computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord ...

Page 108: ...he rear panel toward you b Slide the battery release latch on the right 1 and then the battery release latch on the left 2 to release the battery c Slide the battery 3 straight back and remove it Removing the Battery Reverse the above procedure to install the battery Battery Spare Part Number Information 6 cell 4 8 Ah 6 cell 4 0 Ah 372772 001 393652 001 ...

Page 109: ...e 1 Prepare the computer for disassembly refer to Section 5 3 2 Position the computer with the front toward you Hard Drive Spare Part Number Information 7200 rpm 60 GB 413854 001 5400 rpm 100 GB 5400 rpm 80 GB 5400 rpm 60 GB 5400 rpm 40 GB 413853 001 413852 001 413851 001 413850 001 ...

Page 110: ...ips PM2 0 4 0 screws 1 that secure the hard drive cover to the computer 4 Lift the right side of the hard drive cover 2 and swing it up and to the left 5 Remove the hard drive cover The hard drive cover is included in the Plastics Kit spare part number 413704 001 Removing the Hard Drive Cover ...

Page 111: ...6 Loosen the Phillips PM2 5 13 0 spring loaded hard drive retention screw 1 7 Grasp the mylar tab 2 on the hard drive and slide the hard drive to the right 3 to disconnect it from the system board 8 Remove the hard drive 4 from the hard drive bay Removing the Hard Drive ...

Page 112: ...dures 9 Remove the four Phillips PM3 0 4 0 hard drive frame screws 1 from each side of the hard drive 10 Lift the frame 2 straight up to remove if from the hard drive Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive ...

Page 113: ...cement Procedures Maintenance and Service Guide 5 11 5 5 Computer Feet The computer feet are adhesive backed rubber pads The feet are included in the Plastics Kit spare part number 413704 001 Replacing the Computer Feet ...

Page 114: ... 2 Remove the hard drive Section 5 4 3 Slide the Bluetooth module 1 out of the clip in the hard drive compartment 4 Disconnect the Bluetooth cable 2 from the module Removing the Bluetooth Module Reverse the above procedure to install a Bluetooth module Bluetooth Module Spare Part Number Information Bluetooth module includes Bluetooth cable 398393 001 ...

Page 115: ...y Module 1 Prepare the computer for disassembly refer to Section 5 3 2 Position the computer with the front toward you Memory Module Spare Part Number Information PC2 5300 1024 MB 512 MB 256 MB 414046 001 414045 001 414044 001 PC2 4200 1024 MB 512 MB 256 MB 414042 001 414041 001 414040 001 ...

Page 116: ... 1 that secures the memory Mini Card module cover to the computer 4 Lift the rear edge of the cover 2 up and swing it toward you 5 Remove the memory Mini Card module cover The memory Mini Card module cover is included in the Plastics Kit spare part number 413704 001 Removing the Memory Mini Card Module Cover ...

Page 117: ... memory module The edge of the module opposite the socket rises away from the computer 7 Slide the module 2 away from the socket at an angle 8 Remove the memory module Memory modules are designed with notches 3 to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install a memory module ...

Page 118: ...y Saudi Arabia Taiwan The United States Vietnam 802 11a b g Intel WLAN module for use in the MOW 2 countries listed below 407575 002 Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus Czech Republic Denmark Egypt El Salvador Estonia Finand France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Phillippines Poland Portugal Romani...

Page 119: ...54 001 802 11a b g LJ WLAN module for use in the MOW 2 countries listed below 407254 002 Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus Czech Republic Denmark Egypt El Salvador Estonia Finand France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Phillippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slo...

Page 120: ...stria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus Czech Republic Denmark Egypt El Salvador Estonia Finand France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Phillippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco The Netherlands Norway Oman Slovenia South ...

Page 121: ...e auxiliary and main antenna cables 1 from the module 5 Remove the two Phillips PM2 0 4 0 screws 2 that secure the Mini Card WLAN module to the computer 6 Remove the Mini Card WLAN module 3 by pulling the module from the socket at an angle Mini Card WLAN modules are designed with notches 4 to prevent incorrect installation Removing a Mini Card WLAN Module Reverse the above procedure to install a M...

Page 122: ...ve the memory Mini Card module cover Section 5 7 3 Position the computer with the right side toward you Optical Drive Spare Part Number Information 24X Max CD ROM drive 8X Max DVD ROM drive 4X Max DVD RW and CD RW Combo Drive 8X Max DVD RW and CD RW Combo Drive 24X Max DVD CD RW Combo Drive 413698 001 413699 001 413700 001 413702 001 413701 101 ...

Page 123: ...uide 5 21 4 Remove the Torx8 T8M2 0 9 0 screw 1 that secures the optical drive to the computer 5 Insert a flat bladed driver into the slot 2 on the bottom of the computer and push the tab 6 Remove the optical drive 3 from the computer Removing the Optical Drive ...

Page 124: ... it is necessary to replace the optical drive bracket remove the two Phillips PM2 0 4 0 screws 1 that secure the bracket to the optical drive 8 Remove the optical drive bracket 2 Removing the Optical Drive Reverse the above procedure to reassemble and install an optical drive ...

Page 125: ...01 416038 221 416038 081 416038 021 416038 051 416038 121 416038 041 416038 151 416038 211 416038 DD1 416038 BB1 416038 061 416038 291 416038 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey The United Kingdom The United States 416038 161 416038 091 416038 131 416038 251 416038 171 416038 231 416038 BA1 416038 071 416038 B71 41...

Page 126: ...and Israel Italy Japan Korea 416039 A41 416039 201 416039 221 416039 081 416039 021 416039 051 416039 121 416039 041 416039 151 416039 211 416039 DD1 416039 BB1 416039 061 416039 291 416039 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey The United Kingdom The United States 416039 161 416039 091 416039 131 416039 251 416039 17...

Page 127: ...Removal and Replacement Procedures Maintenance and Service Guide 5 25 3 Remove the two Torx8 T8M2 0 9 0 screws that secure the keyboard to the computer Removing the Keyboard Screws ...

Page 128: ...ce Guide Removal and Replacement Procedures 4 Turn the computer display side up with the front toward you 5 Open the computer as far as possible 6 Slide the 4 keyboard retaining latches toward you Releasing the Keyboard Latches ...

Page 129: ...Removal and Replacement Procedures Maintenance and Service Guide 5 27 7 Lift the rear edge of the keyboard up and swing it toward you until it rests on the palm rest Releasing the Keyboard ...

Page 130: ... attached and disconnect the keyboard cable 2 Step 9 applies only to computer models with a pointing stick 9 Release the ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4 Disconnecting the Keyboard and Pointing Stick Cables 10 Remove the keyboard Reverse the above procedure to install the keyboard ...

Page 131: ...bly Section 5 3 2 Release the keyboard Section 5 10 3 Disconnect the fan cable 1 from the system board 4 Loosen the two Phillips PM2 0 7 0 screws 2 that secure the fan to the computer 5 Remove the fan 3 Removing the Fan Reverse the above procedure to install the fan Fan Spare Part Number Information Fan 379799 001 ...

Page 132: ...ures 5 12 Heat Sink 1 Prepare the computer for disassembly Section 5 3 2 Release the keyboard Section 5 10 3 Remove the fan Section 5 11 Heat Sink Spare Part Number Information Heat sink includes thermal paste 379799 001 Thermal Grease Kit not illustrated 413706 001 ...

Page 133: ...he computer 5 Lift the right side of the heat sink 2 to disengage it from the processor 6 Slide the heat sink 3 to the right to remove it Due to the adhesive quality of the thermal paste located between the heat sink and processor it may be necessary to move the heat sink from side to side to detach the heat sink from the processor Removing the Heat Sink ...

Page 134: ...rmal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed Thermal paste is included with all heat sink and processor spare part kits Thermal Paste Locations Reverse the above procedure to install the heat sink ...

Page 135: ...mber Information Intel Core Duo T2600 2 16 GHz processor Intel Core Duo T2500 2 00 GHz processor Intel Core Duo T2400 1 83 GHz processor Intel Core Duo T2300 1 67 GHz processor Intel Core Duo T2300E 1 67 GHz processor 413686 001 413685 001 413684 001 413683 001 430687 001 Intel Core Solo T1300 1 66 GHz processor 413682 001 Intel Celeron M 1 73 GHz processor Intel Celeron M 1 60 GHz processor Intel...

Page 136: ...g screw 1 one half turn counterclockwise until you hear a click 6 Lift the processor 2 straight up and remove it The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Removing the Processor Reverse the above procedure to install the processor ...

Page 137: ...Plastics Kit spare part number 413704 001 1 Prepare the computer for disassembly Section 5 3 2 Release the keyboard Section 5 10 3 Disconnect the RTC battery cable 1 from the system board 4 Remove the RTC battery 2 from the clip in the top cover Removing the RTC Battery Reverse the above procedure to install an RTC battery ...

Page 138: ...de Removal and Replacement Procedures 5 15 Internal Memory Module 1 Prepare the computer for disassembly Section 5 3 2 Release the keyboard Section 5 10 Memory Module Spare Part Number Information 1024 MB 512 MB 336579 001 336578 001 ...

Page 139: ... memory module The edge of the module opposite the socket rises away from the computer 4 Slide the module 2 away from the socket at an angle 5 Remove the memory module Memory modules are designed with notches 3 to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install a memory module ...

Page 140: ...e Removal and Replacement Procedures 5 16 Mini Card WWAN Module 1 Prepare the computer for disassembly Section 5 3 2 Release the keyboard Section 5 10 Mini Card WWAN Module Spare Part Number Information Mini Card WWAN module 399440 001 ...

Page 141: ...e auxiliary and main antenna cables 1 from the module 4 Remove the two Phillips PM2 0 4 0 screws 2 that secure the Mini Card WWAN module to the computer 5 Remove the Mini Card WWAN module 3 by pulling the module from the socket at an angle Mini Card WWAN modules are designed with notches 4 to prevent incorrect installation Removing a Mini Card WWAN Module Reverse the above procedure to install a M...

Page 142: ... an LED board and LED board cable 1 Prepare the computer for disassembly Section 5 3 2 Remove the keyboard Section 5 10 3 Turn the computer upside down with the rear panel toward you Switch Cover Spare Part Number Information For use with full featured computer models For use with defeatured computer models 413688 001 413687 001 ...

Page 143: ...Removal and Replacement Procedures Maintenance and Service Guide 5 41 4 Remove the two Torx8 T8M2 0 2 0 screws that secure the switch cover to the computer Removing the Switch Cover Screws ...

Page 144: ...uter as far as possible 7 Disconnect the LED board cable 1 from the system board 8 Insert a flat bladed screwdriver into the four notches 2 on the front edge of the switch cover 3 and lift up until the cover disengages from the computer 9 Remove the switch cover Removing the Switch Cover Reverse the above procedure to install the switch cover ...

Page 145: ... Remove the switch cover Section 5 17 Display Assembly Spare Part Number Information Display assemblies for use with computer models with WWAN include wireless antenna transceivers and cables 15 0 inch SXGA WVA TFT 15 0 inch XGA TFT with BrightView 430967 001 430966 001 Display assemblies for use with computer models without WWAN include wireless antenna transceivers and cables 15 0 inch SXGA WVA ...

Page 146: ...e Guide Removal and Replacement Procedures 5 Disconnect the display cable 1 from the system board 6 Remove the WLAN antenna cables 2 from the routing channels 3 in the base enclosure Disconnecting the Display and Wireless Cables ...

Page 147: ...ay assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 9 Remove the six Torx8 T8M2 5 9 0 screws 1 that secure the display assembly to the computer 10 Lift the display assembly 2 straight up and remove it Removing the Display Assembly Reverse the above procedure to reassemble and install the d...

Page 148: ...ly Section 5 18 2 Turn the computer upside down with the front toward you Top Cover Spare Part Number Information For use with full featured computer models with pointing stick and fingerprint reader 413673 001 For use with full featured computer models with TouchPad and fingerprint reader 413674 001 For use with full featured computer models with TouchPad but without fingerprint reader 413675 001...

Page 149: ...Removal and Replacement Procedures Maintenance and Service Guide 5 47 3 Remove the thirteen Torx8 T8M2 5 9 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 1 ...

Page 150: ...vice Guide Removal and Replacement Procedures 4 Turn the computer right side up with the front toward you 5 Remove the two Torx8 T8M2 5 9 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 2 ...

Page 151: ...e 5 49 6 Disconnect the following cables from the system board 1 RTC battery cable 2 TouchPad cable 3 Fingerprint reader board cable 7 Remove the microphone 4 from the hole in the top cover Disconnecting the RTC Battery TouchPad and Fingerprint Reader Board Cables ...

Page 152: ...the left and right sides of the top cover disengage from the base enclosure 10 Lift up on the left 3 and right sides 4 of the top cover until the top cover disengages from the base enclosure Releasing the Top Cover 11 Lift the top cover straight up until the front edge of the top cover disengages from the base enclosure and remove the top cover Reverse the above procedure to install the top cover ...

Page 153: ...bly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Memory Mini Card module cover Section 5 7 c Optical drive Section 5 9 d Keyboard Section 5 10 e Switch cover Section 5 17 f Display assembly Section 5 18 g Top cover Section 5 19 Speaker Spare Part Number Information Speaker 413697 001 ...

Page 154: ...5 52 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the speaker cable from the system board Disconnecting the Speaker Cable ...

Page 155: ...s Maintenance and Service Guide 5 53 3 Remove the Torx8 T8M2 0 4 0 screw 1 that secures the speaker to the computer 4 Remove the speaker 2 from the base enclosure Removing the Speaker Reverse the above procedure to install the speaker ...

Page 156: ...Kit spare part number 413704 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Memory Mini Card module cover Section 5 7 c Optical drive Section 5 9 d Keyboard Section 5 10 e Switch cover Section 5 17 f Display assembly Section 5 18 g Top cover Section 5 19 ...

Page 157: ...acement Procedures Maintenance and Service Guide 5 55 2 Disconnect the microphone cable 1 from the system board and remove the microphone 2 Removing the Microphone Reverse the above procedure to install the microphone ...

Page 158: ...y Section 5 3 and then remove the following components a Hard drive Section 5 4 b Memory Mini Card module cover Section 5 7 c Optical drive Section 5 9 d Keyboard Section 5 10 e Switch cover Section 5 17 f Display assembly Section 5 18 g Top cover Section 5 19 Modem Module Spare Part Number Information Modem module 399441 001 ...

Page 159: ...d Replacement Procedures Maintenance and Service Guide 5 57 2 Remove the modem connector 1 from the clip in the base enclosure 3 Disconnect the modem cable 2 from the system board Removing the Modem Module Cable ...

Page 160: ...llips PM2 5 3 0 screws 1 that secure the modem module to the system board 5 Lift the front edge of the modem module 2 to disconnect it from the system board 6 Disconnect the modem cable 3 from the modem module Removing the Modem Module Reverse the above procedure to install the modem module ...

Page 161: ...move the following components a Hard drive Section 5 4 b Memory Mini Card module cover Section 5 7 c Optical drive Section 5 9 d Keyboard Section 5 10 e Switch cover Section 5 17 f Display assembly Section 5 18 g Top cover Section 5 19 USB Audio Board Spare Part Number Information USB audio board includes audio board cable and USB board cable 413693 001 ...

Page 162: ...which the USB audio board cable is connected and disconnect the USB audio board cable 1 4 Remove the Phillips PM2 0 3 0 screw 2 that secures the USB audio board to the base enclosure 5 Remove the cable from the clips in the base enclosure 6 Remove the USB audio board 3 Removing the USB Audio Board Reverse the above procedure to install the USB audio board ...

Page 163: ...5 13 Mini Card WWAN module Section 5 16 Modem module and cable Section 5 22 System Board Spare Part Number Information For use with full featured computer models with Bluetooth and fingerprint reader For use with full featured computer models with TouchPad For use with full featured computer models with fingerprint reader For use with full featured computer models with Mini Card WWAN module 416165...

Page 164: ...omponents a Hard drive Section 5 4 b Bluetooth module Section 5 6 c Optical drive Section 5 9 d Keyboard Section 5 10 e Fan Section 5 11 f Heat sink Section 5 12 g RTC battery Section 5 14 h Switch cover Section 5 17 i Display assembly Section 5 18 j Top cover Section 5 19 k Speaker Section 5 20 l Microphone Section 5 21 m USB audio board Section 5 23 ...

Page 165: ...system board 3 Remove the Torx8 T8M2 5 4 0 screw 3 that secures the system board to the base enclosure next to the RJ 11 connector 4 Remove the two HM5 0 9 0 screw locks 4 on each side of the parallel connector 5 Remove the two HM5 0 9 0 screw locks 5 on each side of the external monitor connectors Removing the System Board Screws and Screw Locks ...

Page 166: ...s 6 Use the optical drive connector to lift the system board 1 until the power connector 2 is clear of the base enclosure 7 Slide the system board 3 to the left at an angle and remove it Removing the System Board Reverse the above procedures to install the system board ...

Page 167: ... Bluetooth module Section 5 6 c Optical drive Section 5 9 d Keyboard Section 5 10 e Switch cover Section 5 17 f Fan Section 5 11 g Heat sink Section 5 12 h RTC battery Section 5 14 i Display assembly Section 5 18 j Top cover Section 5 19 k Speaker Section 5 20 l USB audio board Section 5 23 Serial Connector Module Spare Part Number Information Serial connector module includes serial connector modu...

Page 168: ...screw locks 1 on each side of the serial connector 3 Lift the serial connector module and cable 2 out of the base enclosure 4 Disconnect the serial connector module cable 3 from the system board Removing the Serial Connector Module Reverse the above procedures to install the serial connector module ...

Page 169: ... 32 8 cm 26 7 cm 3 1 cm 12 91 10 51 1 22 Weight With 15 0 inch display optical drive and 6 cell battery pack 2 86 kg 6 31 lbs Input Power Operating voltage Operating current 18 5 V dc 3 5 A 65 W 3 5 A Temperature Operating not writing to optical disc Operating writing to optical disc Nonoperating 0 C to 35 C 5 C to 35 C 20 C to 60 C 32 F to 95 F 41 F to 95 F 4 F to 140 F ...

Page 170: ...to 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this r...

Page 171: ... 9 cm 38 1 cm 11 8 in 9 0 in 15 0 in Number of colors Up to 16 8 million Contrast ratio 250 1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0 264 0 264 mm 1400 1050 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 5 5 W Viewing angle 35 horizontal 15 35 vertical typical ...

Page 172: ... cm 38 1 cm 11 8 in 9 0 in 15 0 in Number of colors Up to 16 8 million Contrast ratio 250 1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0 264 0 264 mm 1024 768 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 5 5 W Viewing angle 35 horizontal 15 35 vertical typical ...

Page 173: ... cm 35 8 cm 11 2 in 8 4 in 14 1 in Number of colors Up to 16 8 million Contrast ratio 250 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 279 0 279 mm 1024 768 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical ...

Page 174: ...sec ATA security Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 195 363 650 156 301 488 117 210 240 78 140 160 Disc rotational speed 5400 rpm 5400 rpm 7200 and 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for...

Page 175: ... Ion Battery Pack Dimensions Height Width Depth Weight 2 00 cm 9 40 cm 13 40 cm 0 34 kg 0 79 in 3 70 in 5 28 in 0 75 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 4 4 Ah 48 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 176: ... in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random Full stroke 100 ms 175 ms 125 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 ...

Page 177: ... RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 178: ... 225 ms Audio output level Line out 0 7 V rms Cache buffer 2 MB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 8 DVD CD RW Combo Drive Continued ...

Page 179: ...VD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW DVD R and DVD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 180: ...r 2 MB Data transfer rate CD R 16X CD RW 8X CD ROM 24X DVD 8X DVD R 4X DVD RW 2X Multiword DMA mode 2 2 400 KB s 150 KB s at 1X CD rate 1 200 KB s 150 KB s at 1X CD rate 3 600 KB s 150 KB s at 1X CD rate 10 800 KB s 1 352 KB s at 1X DVD rate 5 400 KB s 1 352 KB s at 1X DVD rate 2 700 KB s 1 352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 9 DVD RW and CD RW Com...

Page 181: ...isc CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD RCD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in ...

Page 182: ...1 System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 183: ... Intel 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controlle...

Page 184: ...ller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Table 6 12 System Interrupts Continued...

Page 185: ... controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 ...

Page 186: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 6 13 System I O Addresses Continued ...

Page 187: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 6 13 S...

Page 188: ...A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS ...

Page 189: ...crew Listing This appendix provides specification and reference information for the screws and screw locks used in the computer All screws and screw locks listed in this appendix are available in the Screw Kit spare part number 378235 001 ...

Page 190: ...Thread Head Width Black 9 4 0 mm 2 0 mm 4 0 mm Where used 1 Two screws that secure the hard drive cover to the computer screws are captured on the cover by C clips documented in Section 5 4 2 One screw that secures the memory Mini Card module cover to the computer screw is captured on the cover by a C clip documented in Section 5 7 mm ...

Page 191: ... A 3 Phillips PM2 0 4 0 Screw Locations Table A 1 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 9 4 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the Mini Card WLAN to the computer documented in Section 5 8 mm ...

Page 192: ...hillips PM2 0 4 0 Screw Locations Table A 1 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 9 4 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the optical drive bracket to the optical drive documented in Section 5 9 mm ...

Page 193: ... A 5 Phillips PM2 0 4 0 Screw Locations Table A 1 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 9 4 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the Mini Card WWAN to the computer documented in Section 5 16 mm ...

Page 194: ...Table A 2 Phillips PM2 5 13 0 Spring loaded Hard Drive Retention Screw Color Qty Length Thread Head Width Silver 1 13 0 mm 2 5 mm 5 5 mm Where used One screw that secures the hard drive to the computer screw is captured on the hard drive frame by a C clip documented in Section 5 4 mm ...

Page 195: ...e A 7 Phillips PM3 0 4 0 Screw Locations Table A 3 Phillips PM3 0 4 0 Screw Color Qty Length Thread Head Width Silver 4 4 0 mm 3 0 mm 4 5 mm Where used Four screws that secure the hard drive frame to the hard drive documented in Section 5 4 mm ...

Page 196: ...rew Listing Torx8 T8M2 5 9 0 Screw Location Table A 4 Torx8 T8M2 5 9 0 Screw Color Qty Length Thread Head Width Black 24 9 0 mm 2 5 mm 4 0 mm Where used One screw that secures the optical drive to the computer documented in Section 5 9 mm ...

Page 197: ... 5 9 0 Screw Locations Table A 4 Torx8 T8M2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 24 9 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the keyboard to the computer documented in Section 5 10 left screw also secures optical drive mm ...

Page 198: ...sting Torx8 T8M2 5 9 0 Screw Locations Table A 4 Torx8 T8M2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 24 9 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the display assembly to the computer documented in Section 5 18 mm ...

Page 199: ... A 11 Torx8 T8M2 5 9 0 Screw Locations Table A 4 Torx8 T8M2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 24 9 0 mm 2 5 mm 4 0 mm Where used 4 screws that secure the display assembly to the computer documented in Section 5 18 mm ...

Page 200: ... Listing Torx8 T8M2 5 9 0 Screw Locations Table A 4 Torx8 T8M2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 24 9 0 mm 2 5 mm 4 0 mm Where used 13 screws that secure the top cover to the computer documented in Section 5 19 mm ...

Page 201: ...ide A 13 Torx8 T8M2 5 9 0 Screw Locations Table A 4 Torx8 T8M2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 24 9 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the top cover to the computer documented in Section 5 19 mm ...

Page 202: ...crew Listing Torx8 T8M2 5 2 0 Screw Locations Table A 5 Torx8 T8M2 5 2 0 Screw Color Qty Length Thread Head Width Black 2 2 0 mm 2 5 mm 6 0 mm Where used 2 screws that secure the switch cover to the computer documented in Section 5 17 mm ...

Page 203: ...2 5 7 0 Screw Locations Table A 6 Phillips PM2 5 7 0 Screw Color Qty Length Thread Head Width Silver 2 7 0 mm 2 5 mm 4 5 mm Where used 2 screws that secure the fan to the computer screws are captured on the fan assembly by an O clip documented in Section 5 11 mm ...

Page 204: ...oulder Screw Locations Table A 7 Phillips PM2 5 8 0 Shoulder Screw Color Qty Length Thread Head Width Silver 4 8 0 mm 2 5 mm 5 0 mm Where used 4 screws that secure the heat sink to the computer screws are captured on the heat sink by C clips documented in Section 5 12 mm ...

Page 205: ...Guide A 17 Phillips PM2 5 3 0 Screw Locations Table A 8 Phillips PM2 5 3 0 Screw Color Qty Length Thread Head Width Black 2 3 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the modem module to the computer documented in Section 5 22 mm ...

Page 206: ... Screw Listing Torx8 T8M2 5 4 0 Screw Location Table A 9 Torx8 T8M2 5 4 0 Screw Color Qty Length Thread Head Width Black 2 4 0 mm 2 5 mm 4 0 mm Where used One screw that secures the speaker to the computer documented in Section 5 20 mm ...

Page 207: ...de A 19 Torx8 T8M2 5 4 0 Screw Location Table A 9 Torx8 T8M2 5 4 0 Screw Continued Color Qty Length Thread Head Width Black 2 4 0 mm 2 5 mm 4 0 mm Where used One screw that secures the system board to the computer documented in Section 5 24 mm ...

Page 208: ...w Listing Phillips PM1 5 3 0 Screw Location Table A 10 Phillips PM1 5 3 0 Screw Color Qty Length Thread Head Width Silver 1 3 0 mm 1 5 mm 4 0 mm Where used One screw that secures the USB audio board the computer documented in Section 5 23 mm ...

Page 209: ...e A 11 Hex Socket HM5 0 9 0 Screw Lock Color Qty Length Thread Head Width Silver 6 9 0 mm 5 0 mm 5 0 mm Where used 1 Two screw locks that secure the system board to the computer documented in Section 5 24 2 Two screw locks that secure the system board to the computer documented in Section 5 24 mm ...

Page 210: ...HM5 0 9 0 Screw Lock Locations Table A 11 Hex Socket HM5 0 9 0 Screw Lock Continued Color Qty Length Thread Head Width Silver 6 9 0 mm 5 0 mm 5 0 mm Where used 2 screw locks that secure the serial connector board to the system board documented in Section 5 25 mm ...

Page 211: ...tions can be copied to a CD or to a DVD using HP Backup and Recovery Manager Formatted DVD RW discs and DVD RW double layer discs are not compatible with HP Backup and Recovery Manager The computer must be connected to external power before you perform backup and recovery procedures Safeguarding Your Data To safeguard your documents store personal files in the My Documents folder and periodically ...

Page 212: ... discs This process will take several minutes depending on the file size and the speed of the computer To back up specific files or folders 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect system settings and important data files and then click Next 4 Click Back up individual files and folders and then click Next The Backup Wizar...

Page 213: ...of data being stored To back up your entire hard drive 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect system settings and important data files and then click Next 4 Click Back up entire hard drive and then click Next The Back up entire hard disk page opens 5 Click Next 6 Select the location for the backup files and then click N...

Page 214: ...ends that you create recovery points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally Recovering to an earlier recovery point does not affect data files or e mails created since that recovery point After you create a recovery point you are prompted to schedule subsequent recovery points You can schedule recovery points for a specifi...

Page 215: ...ions Click Next to further define the settings A summary of your system recovery point settings is displayed 4 Follow the on screen instructions Recovery HP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image You can choose whether you want to store that copy on the recove...

Page 216: ... from another drive or from recovery discs that you create Creating Recovery Discs Highly Recommended After setting up the computer for the first time you can create a set of recovery discs of the full factory image using Recovery Media Creator in the HP Backup and Recovery Manager The recovery discs are used to start up boot the computer and recover the operating system and software to factory se...

Page 217: ...ill be prompted to continue the disc creation process where you left off To create a set of recovery discs 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Create factory software recovery CDs or DVDs to recover the system Highly recommended and then click Next The Recovery Media Creator page opens 4 Click Next 5 Click Write to CD DVD and then clic...

Page 218: ...very Manager 3 Click Next 4 Click Recover important files or the entire system and then click Next 5 Click a recovery option and then click Next If you choose to recover the system the computer restarts and recovery begins 6 Follow the on screen instructions Initiating a Recovery from the Hard Drive Recovery Partition To initiate a recovery from the hard drive recovery partition 1 Back up all pers...

Page 219: ...e only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations Fo...

Page 220: ...assembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another ...

Page 221: ...ance and Service Guide C 3 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly Removing the Display Bezel Screw Covers and Screws ...

Page 222: ... Component Recycling 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Removing the Display Bezel ...

Page 223: ...Display Component Recycling Maintenance and Service Guide C 5 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 Removing the Display Inverter ...

Page 224: ...vice Guide Display Component Recycling 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure Removing the Display Panel Assembly ...

Page 225: ...ponent Recycling Maintenance and Service Guide C 7 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel Removing the Display Panel Frame Screws ...

Page 226: ...ide Display Component Recycling 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 10 Remove the display panel frame 2 from the display panel Removing the Display Frame ...

Page 227: ...ntenance and Service Guide C 9 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it forward 13 Remove the backlight cover Removing the Backlight Cover ...

Page 228: ... 10 Maintenance and Service Guide Display Component Recycling 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel Releasing the Backlight Cables ...

Page 229: ...Display Component Recycling Maintenance and Service Guide C 11 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel Removing the Backlight Frame ...

Page 230: ...ycling ÅWARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame Removing the Backlight ...

Page 231: ...nnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel Releasing the LCD Panel ...

Page 232: ...C 14 Maintenance and Service Guide Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the LCD panel and backlight ...

Page 233: ...Maintenance and Service Guide D 1 D Connector Pin Assignments Table D 1 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel ...

Page 234: ... Service Guide Connector Pin Assignments Table D 2 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table D 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 235: ...ents Maintenance and Service Guide D 3 Table D 4 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground ...

Page 236: ...nal 1 Strobe 14 Auto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize printer 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 Ground 9 Data bit 7 22 Ground 10 Acknowledge 23 Ground 11 Busy 24 Ground 12 Paper end 25 Ground 13 Select ...

Page 237: ...intenance and Service Guide D 5 Table D 6 S Video Out Pin Signal Pin Signal 1 S VHS color C signal 5 TV CD 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground ...

Page 238: ...ble D 7 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 239: ...Connector Pin Assignments Maintenance and Service Guide D 7 Table D 8 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused ...

Page 240: ...D 8 Maintenance and Service Guide Connector Pin Assignments Table D 9 RJ 45 Network Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 241: ...computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used ...

Page 242: ... be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector...

Page 243: ...oupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and re...

Page 244: ...ler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fi...

Page 245: ...y bay 1 13 1 20 battery light 1 7 battery pack specifications 6 7 battery release latch 1 20 Bluetooth cable illustrated 3 23 Bluetooth module removal 5 12 spare part number 3 21 3 30 5 12 bottom components 1 20 C Cable Kit contents 3 23 spare part number 3 23 3 35 cables service considerations 4 2 caps lock key 1 15 caps lock light 1 19 carrying case spare part number 3 26 3 29 CD ROM drive preca...

Page 246: ...rvice considerations 4 2 D design overview 1 22 Digital Media Slot 1 7 Digital Media Slot light 1 7 disassembly sequence chart 5 3 diskette drive OS loading problems 2 19 precautions 4 3 display assembly removal 5 43 spare part numbers 3 3 3 34 3 40 5 43 specifications 6 3 6 4 6 5 display component recycling C 1 display lid switch 1 17 display release button 1 7 docking connector 1 20 docking stat...

Page 247: ...y II power cable and stand spare part number 3 26 3 29 External MultiBay II spare part number 3 26 3 29 F f1 to f12 keys 1 15 fan removal 5 29 spare part number 3 7 3 35 5 29 features 1 2 feet illustrated 3 22 locations 5 11 fingerprint reader board cable disconnection 5 49 fingerprint reader board spare part number 3 9 3 35 flowcharts troubleshooting no audio 2 21 2 22 no network modem connection...

Page 248: ...Docking Station AC adapter spare part number 3 26 3 30 HP Docking Station spare part number 3 26 3 33 I I O address specifications 6 17 interrupt specifications 6 15 K keyboard removal 5 23 5 24 spare part numbers 3 5 3 7 3 36 3 37 3 38 3 39 3 40 5 23 5 24 troubleshooting 2 24 keyboard components 1 12 1 14 keypad keys 1 15 L left side components 1 10 M mass storage devices spare part numbers 3 24 ...

Page 249: ... 11 pin assignments D 6 N network jack location 1 11 pin assignments D 8 network troubleshooting 2 26 nonfunctioning device troubleshooting 2 14 2 23 num lock key 1 15 num lock light 1 19 O optical drive location 1 9 OS loading problems 2 20 precautions 4 3 removal 5 20 spare part numbers 3 21 3 25 3 26 3 29 5 20 specifications 6 8 6 9 6 11 6 13 optical drive bracket removal 5 22 P packing precaut...

Page 250: ...nts D 8 RTC battery illustrated 3 22 removal 5 35 RTC battery cable disconnection 5 49 S Screw Kit contents A 1 spare part number 3 28 A 1 screw listing A 1 B 1 security cable slot 1 13 serial connector module removal 5 65 spare part number 3 19 3 35 5 65 serial connector module cable illustrated 3 23 serial number 3 1 5 2 serial port location 1 9 pin assignments D 3 service considerations 4 2 spe...

Page 251: ...7 3 35 5 30 thermal paste replacement 5 32 tools required 4 1 top components 1 16 1 18 top cover removal 5 46 spare part numbers 3 9 3 33 5 46 TouchPad 1 19 TouchPad cable disconnection 5 49 illustrated 3 23 TouchPad left right buttons 1 19 TouchPad scroll zone 1 19 transporting precautions 4 5 travel battery spare part number 3 26 3 29 troubleshooting audio 2 21 Computer Setup 2 1 expansion produ...

Page 252: ... 3 11 3 35 5 59 USB audio board cable illustrated 3 23 V video troubleshooting 2 12 volume buttons 1 17 W Windows applications key 1 15 Windows logo key 1 15 wireless button 1 17 wireless light 1 6 1 17 WLAN Mini Card module spare part numbers 3 30 3 31 3 32 3 33 workstation precautions 4 6 ...

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