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Troubleshooting Guide
Troubleshooting Without Diagnostics
Diskette drive cannot write
to a diskette.
Diskette is not
formatted.
Format the diskette.
Diskette is
write-protected.
Use another diskette or remove the
write protection.
Writing to the wrong
drive.
Check the drive letter in the path
statement.
Not enough space is
left on the diskette.
Use another diskette.
Diskette write control is
enabled.
Use Computer Setup to check the
storage security feature disabled
settings.
Diskette is damaged.
Replace the damaged disk.
Cannot format diskette.
Invalid media reported.
When formatting a disk in MS-DOS,
you may need to specify diskette
capacity. For example, to format a
1.44-MB diskette, type the following
command at the MS-DOS prompt:
FORMAT A: /F:1440
A problem has occurred
with a disk transaction.
The directory structure is
bad, or there is a
problem with a file.
In Windows 2000 and Windows
XP, right-click
Start
, click
Explore
,
and select a drive.
Select File >
Properties > Tools
.
Under
Error-checking
, click
Check
Now
.
Diskette drive cannot read
a diskette.
Diskette is not
formatted.
Format the diskette.
1. From Windows Explorer select
the disk
(A)
drive.
2. Right-click the drive letter and
select
Format
.
3. Select the desired options, and
click
Start
to begin formatting
the diskette.
Solving Diskette Problems
(Continued)
Problem
Cause
Solution