1-10
If You Have Problems
■
Turn off the computer’s power, wait 20 seconds, then turn it on again.
Unplug the CD-Writer Plus drive and plug it in again. (This is called
cycling power.)
■
Disconnect all the cables, look for and straighten any pins, and then
reconnect the cables. Sometimes just reconnecting a cable aligns it
correctly or adjusts the pin connections, fixing a faulty connection.
■
Check the list of known compatibility problems (on page 3-7) and in
the Readme file.
■
Make sure that there is no switch box anywhere in the CD-Writer Plus
drive’s cabling configuration.
■
If you have a printer connected to the CD-Writer Plus drive, check to
see if your computer can detect the CD-Writer Plus drive when the
printer is disconnected.
■
Check to make sure that your parallel port is truly configured as either
EPP or ECP. Check the manual that came with your computer to find
out how.
Check for a conflict with the parallel port (some other device
using the same IRQ or I/O as the parallel port).
In Windows 95, to find out if there is a conflict:
- Right-click on the
My Computer
icon
- Select
Properties
- Select the
Device Manager
tab:
Under the heading
SCSI Controllers
, find
Shuttle EPAT
External ATAPI Adapter
, and select
Properties
AND
Under the heading
Ports
, find
Printer Port
, and select
Properties
If you see a yellow exclamation mark to the left of this line,
you do have a conflict. Determine which other device is
using the same settings as your parallel port and change
the settings on the other device.
If you discover you do have a conflict, to find out which device is in
conflict:
■
In Windows 95, right-click on the
My Computer
icon, select
Properties
, select the
Device Manager
tab, double-click on the
computer icon to see a list of which device is using each resource
setting on your computer.
