HP CD-Writer 6020 Connecting Manual Download Page 32 | Manualshive

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Installing Software in Windows 3.x

The program logos appear on the screen as the programs are
installed. When all files are installed, the following message is
displayed.

6.

Click on

OK

.

A window showing the HP SureStore program group appears.

Depending on your configuration, you may be prompted to
restart your computer.

7.

Remove the Software Installation Disc and store it in a safe place
with the Utility Disk.

NOTE: You will need the Utility Disk only if you run into certain
hardware problems. Customer Support will instruct you to use it.

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Summary of Contents for CD-Writer 6020

Page 1: ...egistered trademarks of Microsoft Corporation Pentium is a U S registered trademark of Intel Corp Names of products mentioned herein are used for identification purposes only and may be trademarks and or registered trademarks of their respective company U S Hewlett Packard Company 800 S Taft Ave Loveland CO 80537 Europe Hewlett Packard Nederland B V P O Box 58144 1040 HC Amsterdam The Netherlands ...

Page 2: ...nahme von Regelungen oder Einstellungen oder die Durchführung von Verfahren die nicht in diesem Dokument angegeben sind kann eine gefährliche Einwirkung von Laserstrahlung zur Folge haben Class 1 Laser Product Klass 1 Laserapparat Luokan 1 Laserlaite Klasse 1 Laser Produkt CAUTION Invisible laser radiation when open Avoid exposure to beam VARO Avattaessa olet altiina näkymättömälle laser sätteilyl...

Page 3: ...undesired operations Federal Communications Commission R F Interference Statement WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequen...

Page 4: ...pparatus as set out in the radio interference regulations of the Canadian Department of Communications Le présent appareil numérique n émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada Canadian Standards Association Information...

Page 5: ...ty is contingent upon proper use of the product by Purchaser and does not cover expendable component parts such as recordable compact discs and the like or damage due to accident unusual physical electrical or electromechanical stress neglect misuse failure of electric power air conditioning humidity control transportation operation with media not approved by HP or tampering with or altering of th...

Page 6: ...inal Software on all copies or adaptations You may not copy the Software onto any bulletin board or similar system No Disassembly or Decryption You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed inform...

Page 7: ... defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved ...

Page 8: ...de the CD Writer is connected to a SCSI adapter board you already have or purchased with the CD Writer A SCSI adapter board allows you to connect multiple devices to a single expansion slot In parallel mode the CD Writer is connected to the printer port The system requirements for each mode vary slightly While your CD Writer is able to work in either mode your package includes accessories for only...

Page 9: ... cannot see the drive 12 Using the CD Writer on Other Computers 13 Initial connection 13 Moving the CD Writer to other computers 14 Switching from SCSI to Parallel Mode 16 Chapter 3 Installing Software in Windows 3 x Installing the Applications 19 Uninstalling the Software Programs 23 Chapter 4 Installing Software in Windows 95 Installing the Applications 25 Uninstalling the Software Programs 29 C...

Page 10: ...pter 6 Problem Solving Things to Try First 35 Common Symptoms and Solutions 36 Before You Call Customer Support 43 Where to find this information 44 Returning Your Drive 47 Technical Specifications 48 Index ...

Page 11: ...ets certain requirements 3 Your computer has a SCSI adapter board What s in Your Package Make sure you have the items shown below Keep your packaging in case you need to return or transport the CD Writer Installation guide User s guides Software installation disc Blank disc CD Writer Data cable Power supply Power cables Utility disk Audio cable ...

Page 12: ... access time of less than 20 msec SCSI 2 adapter board with external port driver software installed 8 MB RAM 10 MB free hard disk space What affects system performance To use the CD Writer your computer should be equipped with the ability to run a recordable CD drive How well your computer functions with the CD Writer particularly how fast it writes data to a CD depends on a number of factors Thes...

Page 13: ...ilable RAM Your computer must have enough memory available to handle its operating system the CD Writer applications and the data you are transferring to and from CDs The system should not have to swap data to and from the hard disk NOTE See your computer and SCSI adapter board manuals or contact your computer vendor if you have any questions about your computer s configuration or capabilities The...

Page 14: ...ly on the market It was tested extensively with the following boards NOTE The driver software for your SCSI board must be able to support multisession and audio CDs Contact the manufacturer of your SCSI adapter board if you have any questions about its capabilities Brand Model Driver software version required Company phone number World Wide Web Address Adaptec AHA 2940C EZ SCSI 4 0C 800 959 7274 h...

Page 15: ...erating in SCSI mode 3 How to connect the CD Writer to your computer 4 How to move the CD Writer from one computer to the next 5 How switch from SCSI mode of operation to parallel mode NOTE To connect this device properly you will need to know about your computer hardware See the manual that came with your computer if you need more information than what is provided here ...

Page 16: ...ard The SCSI ID and termination settings on the CD Writer identify its place in a SCSI chain If the CD Writer is part of a chain you must be sure that its SCSI ID is not the same as the ID of another device on the chain This is called a hardware conflict You must also be sure that its termination is set correctly If you connect the CD Writer to its own SCSI adapter board there will be no conflicts...

Page 17: ...Make sure that the driver software that came with your adapter board has been installed according to the directions in its installation guide Preparing the CD Writer The CD Writer s default settings are SCSI ID 4 Termination On 1 Select a unique SCSI ID number for the CD Writer from 0 to 6 Make sure this number is not the same as another device on the same SCSI adapter board 2 Change the SCSI ID s...

Page 18: ...onnect the CD Writer to your computer NOTE You can leave your computer on or turn it off when connecting the CD Writer 1 Attach the SCSI connector on the data cable to one of the ports on the back of the CD Writer It does not matter which port you use Press the clips on the sides of the connector as you attach it Then release the clips making sure that the cable is attached securely On CD Writer i...

Page 19: ... a low density SCSI connector 3 If you have a sound board connect the audio cable to the audio connector on the back of the CD Writer This cable is optional Press clips here High density SCSI connector High density SCSI connectors High density SCSI connector SCSI port Press clips Attach another SCSI device here optional Make sure termination is set correctly ...

Page 20: ...Writer records music or data it uses the data cable not the audio cable 4 Connect the other end of the audio cable to a LINE IN audio connector on the back of your computer Your sound board may be labeled differently If the connector type on your computer does not match the cable you will need to purchase an adapter from your local electronics store Audio cable LINE IN connector on sound board You...

Page 21: ...and outlet may look different in your country When you plug in the power supply the green light on the power supply should be on You should also notice that the CD Writer is on NOTE There is no power switch on the CD Writer It remains on in standby mode as along as it is plugged in It goes into operating mode automatically 7 Turn your computer on if it is not already turned on Power connector Powe...

Page 22: ...er In Windows 3 x you should see the drive from the File Manager Different computers assign drive letters differently If you have a CD ROM drive you can determine which is your CD ROM drive and which is your CD Writer by inserting a CD in one of the drives The label appears near the drive icon identifying the drive for you NOTE You will get an error message if you try to run the CD Writer drive wi...

Page 23: ...ther computer meets the requirements for operating in either SCSI or parallel mode The first time you connect the CD Writer you must also install any necessary driver software and the application software NOTE The CD Writer can be used by only one computer at a time Initial connection The first time you connect the CD Writer to another computer you must follow the same installation process describ...

Page 24: ...CD Writer follow these steps to move the CD Writer from one computer to the next To disconnect the CD Writer 1 Unplug the CD Writer s power supply from the outlet or power strip There is no power switch on the power supply or CD Writer The power plug and outlet may look different in your country 2 Disconnect the data cable from the back of your computer Power supply Data cable ...

Page 25: ... power strip Power is supplied to the CD Writer as soon as you plug it in The power plug and outlet may look different in your county 3 If you are running Windows 3 x restart your computer If you are running Windows 95 refresh the screen To do this select the CD Writer drive from My Computer and press F5 In some cases you may have to restart your computer Data cable Power supply ...

Page 26: ...r than 2x speed IRQ 7 and I O channel 378 available or IRQ 5 and I O channel 278 available CAUTION If you have an Acer brand computer model 100 or 120 you should not connect the CD Writer to the printer parallel port On these models the port does not work with external storage devices like the CD Writer Connecting in parallel mode Connect the CD Writer in the same manner described earlier in this ...

Page 27: ...er confirming that the CD Writer is working properly connect the printer if you have one to the printer pass through port on the parallel adapter cable Printer pass through port Parallel adapter cable High density SCSI connector Parallel connector ...

Page 28: ...18 Switching from SCSI to Parallel Mode ...

Page 29: ... you received contains files that probably are not necessary for your computer You will use it only if you run into certain problems and are instructed by Customer Support to use it NOTE You must run the installation program Do NOT simply copy the files from the installation diskette or CD to your hard drive The installation program converts the files into a usable format Installing the Applicatio...

Page 30: ...37 or page 38 for assistance Your computer may be having trouble recognizing the CD Writer or the CD 3 Check English if it is not already selected then click on OK The HP CD Writer Setup window appears 4 Click on Continue The HP CD Writer Setup window asks you to choose between a complete or custom installation 5 Click on the Complete Installation icon to install all the programs including the 1 M...

Page 31: ...hose Custom Installation perform these three steps Type the name of the directory into which you want to install the programs Select the programs by clicking on the check boxes An x indicates that the program is selected For more information about each of the CD Writer programs click on the Tell me more about each program button Click on Continue to install the programs ...

Page 32: ...yed 6 Click on OK A window showing the HP SureStore program group appears Depending on your configuration you may be prompted to restart your computer 7 Remove the Software Installation Disc and store it in a safe place with the Utility Disk NOTE You will need the Utility Disk only if you run into certain hardware problems Customer Support will instruct you to use it ...

Page 33: ...application in Windows 3 x NOTE If you want to reinstall the CD Writer software be sure to remove the original software first Removing software 1 From the File Manager display the HP SureStore program group 2 Highlight the icon of the application you want to remove 3 Press the delete key or select Delete from the File menu ...

Page 34: ...24 Installing Software in Windows 3 x ...

Page 35: ...ins files that probably are not necessary for your computer You will use it only if you run into certain problems and are instructed by Customer Support to use it NOTE You must run the installation program Do NOT simply copy the files from the installation diskette or CD to your hard drive The installation program converts the files into a usable format Installing the Applications Install the appl...

Page 36: ...e CD Writer or the CD 3 Check English if it is not already selected then click on OK The HP CD Writer Setup window appears 4 Click on OK The HPCD Writer Setup welcome window appears 5 Click on Continue The HP CD Writer Setup window asks you to choose between a complete or custom installation 6 Click on the Complete Installation icon to install all the programs including the QuickTour tutorial The ...

Page 37: ...se Custom Installation perform these three steps Type the name of the directory into which you want to install the programs Select the programs by clicking on the check boxes A check indicates that the program is selected For more information about each of the CD Writer programs click on the Tell me more about each program button Click on Continue to install the programs ...

Page 38: ...eStore program group appears Depending on your configuration you may be prompted to restart your computer 8 Remove the Software Installation Disc and store it in a safe place with the Utility Disk NOTE You will need the Utility Disk only if you run into certain hardware problems Customer Support will instruct you to use it You will see the HP SureStore program group when you select Programs from t...

Page 39: ...e complete a custom installation to reinstall the programs you want NOTE If you want to reinstall the CD Writer software be sure to remove the original software first Removing software 1 Click the Start button in your task bar select Settings then select Control Panel The control panel appears 2 Double click the Add Remove Programs icon A list of software programs appears in the Add Remove Program...

Page 40: ...30 Installing Software in Windows 95 ...

Page 41: ...D 3 Purchase new CDs 4 Maintain your CD Writer NOTE Make sure you use a separate CD for each program included with the CD Writer Inserting a CD Follow the steps below to insert a CD in the CD Writer drive 1 Press the eject button on the CD Writer front panel 2 Set the CD in the tray with the labeled side up Eject button ...

Page 42: ...gain or push gently on the front of the tray to shut the front panel Choosing CDs for Your CD Writer HP SureStore CD R media is available from HP or your local vendor Ask for this HP Recordable CD media 12 cm 650 MB 74 minute 5 pack C4423B 12 cm 650 MB 74 minute 10 pack C4423C 12 cm 650 MB 74 minute 25 pack C4423D Or look for any brand of recordable CD media with these specifications 650 MB 74 min...

Page 43: ...rely on a small brush to sweep dirt off the laser Do NOT use high pressure air to clean the inside of the drive These cleaning techniques will damage the CD Writer Where to Go Next To learn more about using your CD Writer check the information in the 1 Minute Guide Windows 3 x or QuickTour tutorial Windows 95 check the online help within each program and read the user s guides for each program ...

Page 44: ...34 Where to Go Next ...

Page 45: ...make sure you have information about your computer ready See page 43 Having this information ready will greatly facilitate your call Things to Try First These are some basic steps to take when you run into trouble If the problem persists See the Common Symptoms and Solutions section Turn off the computer s power then turn it on again This is called cycling power Disconnect all the cables and then ...

Page 46: ...lutions This section describes the following symptoms System does not recognize the CD Writer page 37 Other SCSI devices no longer work after I connected the CD Writer page 37 Unable to see the CD label page 37 Error message when I double click on the CD Writer icon page 38 Unable to read a CD written with the CD Writer garbled data in directories static on audio CDs page 38 Audio sounds poor page...

Page 47: ...he parallel port For example a sound board or fax modem board may be using the same IRQ If you discover conflicts change the IRQ setting on the other device See the manuals that came with your computer and other devices for instructions If operating in SCSI mode make sure other devices do not share the same IRQ I O address or DMA channel as the SCSI adapter board Also see if other SCSI devices in ...

Page 48: ...with the CD Writer garbled data in directories static on audio CDs The DMA speed is too fast or there is a conflict with the DMA channel Either condition corrupts data written to the CD Try the following Referring to the manual that came with your SCSI adapter board change the DMA speed to 3MB sec If this does not correct the problem change the DMA channel Audio sounds poor Audio connector is not ...

Page 49: ...r management feature is trying to shut down devices you have hard disk errors the central processing unit CPU in your computer was busy performing another task In any of these cases try the following Make sure your system meets the minimum system requirements See page 2 Do not run any other programs log off any networks and disable any fax modem email programs etc while writing data to the CD If y...

Page 50: ...rruns page 39 Upgrade your video card Copying files takes a long time This can be caused by the same situations that cause speed test failures or buffer underruns This will also happen if the CD Writer parallel adapter cable or SCSI adapter board is defective Try the following Try the solutions for speed test failures and buffer underruns page 39 If these do not correct the problem test the CD Wri...

Page 51: ...SCDEX version If you are having this problem with a CD ROM drive see if the CD Writer or other CD ROM drives can read the CD If so the problem is probably with the CD ROM drive Contact the manufacturer of this drive for updated drivers If the problem is not with the CD ROM drive and you are running Windows 95 turn off the automatic insert notification as follows From the Device Manager double clic...

Page 52: ...ting letter for both start and end drive letter and click on OK Then double click on the HP drive and then click on the Settings tab Under Reserved drive letters select the drive letter before the current one and click on OK In Windows 3 x See your DOS manual for instructions on assigning drive letters in MSCDEX EXE I cannot connect the SCSI data cable to my computer You might be trying to connect...

Page 53: ... down before you call Information For your computer CD Writer model Drive serial number Drive firmware version Operating system Computer brand and model Amount of RAM installed Other CD ROM drives yes no If yes list them Sound card yes no Parallel port type parallel mode EPP ECP other SCSI adapter board brand model SCSI mode SCSI adapter board settings SCSI mode IRQ _______ I O port _______ DMA ch...

Page 54: ...rmware version In Windows 3 x the drive firmware version is displayed in the driver boot text when the ASPI driver loads Example 1 20 In Windows 95 the drive firmware version appears in the CD ROM settings From the Device Manager double click on CDROM Double click on the HP drive and then click on the Settings tab Example Firmware revision 1 20 Operating system The operating system is displayed as...

Page 55: ...computer may have come with an internal CD ROM or you may have purchased CD ROM drive Check the documentation that came with your computer or CD ROM drive Example Mitsumi 4x CD ROM Sound board Your computer may have come with a sound board and speakers or you may have purchased them separately Check the documentation that came with your computer or sound board Example 16 bit audio card Parallel po...

Page 56: ...isplay the Device Manager Double click on SCSI Controllers Double click on the SCSI card name and then click on the Resources tab Example I O Port 011h IRQ 11 DMA 6 SCSI ID 7 Other SCSI devices SCSI devices include items that are connected to a SCSI adapter board like CD ROM drive extra hard drive tape drive and so on Example NEC CD ROM Maxtor 1GB Hard Drive HP JetStore Tape Drive ...

Page 57: ...ust have an accompanying return authorization number To ensure timely and accurate processing of your return the number must be clearly printed on the outside of the box Use the appropriate address for your location A traceable shipping method is recommended Send the package to The postage shipping and insurance charges incurred in shipping to Hewlett Packard will be paid by Purchaser and all risk...

Page 58: ... MB is defined as 106 bytes Performance Buffer size 1 MB Average access time 1 3 stroke 400 ms Data transfer rate 150 KB s 1x speed 300 KB s 2x speed up to 900 KB s 6x speed read only Error rate 1 frame 1012 bits Audio distortion 0 1 Discs supported 120 mm and 80 mm CD R media Interface Electrical interface SCSI 2 Loading mechanism tray Logical recording format ISO 9660 ...

Page 59: ...nvironmental Temperature operating 5 to 35 C nonoperating 40 to 70 C Humidity no condensation allowed operating 15 to 95 RH nonoperating 5 to 95 RH Shock and vibration HP Corporate Environmental Test Class B1 Power requirements Typical dissipation 7 W Maximum dissipation 10 W Product Certifications Safety UL cUL TÜV Laser CDRH on internal laser product ...

Page 60: ...50 Technical Specifications ...

Page 61: ...ifications 32 static on audio 38 unable to locate 41 unable to read 38 using with programs 32 CD Writer back panel 6 connecting 8 12 data transfer rate 48 dimensions 49 disc data capacity 48 power switch 11 returning 47 SCSI ID setting 7 specficications 48 termination setting 7 8 37 CD Writer drive error message 38 identifying 12 not recognized 12 37 41 cleaning 33 computer model identifying 44 co...

Page 62: ...g 16 37 M maintenance 33 48 memory 2 3 39 45 memory low 39 model identifying 44 MSCDEX version 2 41 multisession capabilities 4 41 O operating system compatible 2 identifying 44 P package contents 1 parallel adapter cable viii 16 parallel adapter cable ordering 16 parallel driver software 16 parallel mode viii parallel mode vs SCSI mode viii parallel mode switching to 16 17 parallel port viii 16 3...

Page 63: ...iii serial number finding 44 session closing time for 40 unable to see second 41 unreadable 4 shock 49 small files copying 39 software custom installation Windows 3 x 21 Windows 95 27 installing Windows 3 x 19 Windows 95 25 29 uninstalling Windows 3 x 23 Windows 95 29 sound board 9 10 45 sound poor 38 speakers 10 38 specifications 48 speed test failure 39 40 system requirements 2 T temperature 49 ...

Page 64: ...I iv ...

Page 65: ...a 800 368 9673 or 970 635 1510 Europe Austria free line 0660 8128 Belgium free line Dutch 0800 11906 French 0800 17043 Denmark free line 800 10453 Finland free line 9800 13134 France free line 05 905900 Germany free line 0130 810 061 Italy free line 1678 59020 Netherlands free line 06 022 2420 Norway free line 800 11319 Spain free line 900 993123 Sweden free line 020 795743 Switzerland free line F...

Page 66: ...35 1000 Europe M F 8 30am 6pm Netherlands time English language support 31 0 20 682 2628 French language support 31 0 20 681 7750 German language support 31 0 20 681 7810 Italian language support 31 0 20 581 3378 Spanish language support 31 0 20 581 3379 FAX USA 970 667 0997 To order more CDs USA 970 635 1500 ...

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