HP Brio BA300, User Manual

Page: 5 / 82

5
Media
This version of HP e-Diagtools is supplied on the following media:
•
The Utility Partition pre-installed on your hard disk — on most new HP computers.
•
The recovery CD supplied with your computer:
• The HP PC Image Engineer - Image Library and Diagnostics CD-ROM for e-pc and
Vectra PCs.
• The Recovery CD for HP Notebook PCs.
•
The HP Diagtools CD-ROM for Linux HP computer models.
•
The generic HP Diagtools CD-ROM — this CD contains all e-Diagtools versions to
cover a wide range of HP e-pc, Vectra, Kayak, Brio, Notebook and Visualize
computers. This CD-ROM can be ordered from the Diagtools web site
www.hp.com/desktops/diagtools
.
e-Features
The “e-features” of e-Diagtools are network functions that enable you to do remote
BIOS updates, and send the Support Ticket by email to your support provider.
These e-features can be extended using HP Toptools or HP Instant Support to include
remote troubleshooting and diagnosis via your LAN.
NOTE
Only the HP Utility Partition version of e-Diagtools 3.5x supports the full range of
e-features. When you run e-Diagtools 3.5x from a CD-ROM you will not be able to update
the BIOS.
Compatibility
e-Diagtools version 3.5x can run on the latest models of HP computers.
Other versions of e-Diagtools are available for older HP Business PCs, Notebook PCs
and Workstations.
To learn which version of e-Diagtools to use for your HP computer, refer to the HP
Support web sites, described on page 6.
Upgrading e-Diagtools on your computer’s Utility Partition
For HP Business PCs
You can download the latest version of the HP Utility Partition version of e-Diagtools
from the support web site for your HP Business PC (refer to page 6 for web addresses).
For HP Notebook PCs
You can upgrade the HP Utility Partition version of e-Diagtools using e-Diagtools for
Windows , described in chapter 8, “e-Diagtools for Windows“.