40
Fixing Problems and Getting Support
Questions & Answers
My computer is
behaving
strangely. What
can I do?
Run the anti-virus program from the
Product Recovery
CD-ROM
that came with your computer. If you don’t have
a CD-ROM drive, you can find the anti-virus program in the
HP Brio Center (click on
Protect Your Data
).
Tip: Protect your PC from virus infections by setting the
antivirus program to run permanently.
You can also use your Product Recovery CD-ROM to
restore your computer to its original state.
My expansion card
is not working.
What is wrong?
There may be many reasons for this. Here are some of the
things you should check:
1
Check that the card has been installed and configured
correctly. Windows should do this automatically unless
you have defined a specific configuration.
2
Check that the card is not using memory, an I/O address,
IRQ or DMA channel which is already being used by
your PC. Refer to the instruction manual of the card for
details.
3
Check that the PC has been correctly configured in the
Setup program.
You should also check with the manufacturer of the card
for specific requirements.
guide.bk Page 40 Tuesday, April 7, 1998 3:33 PM
