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Configuration and utilities  58 

•

 

Diagnostics  

•

 

DOS  

•

 

Operating environments which do not provide native USB support 

For more information on ProLiant USB support, refer to the HP website 

(

http://h18004.www1.hp.com/products/servers/platforms/usb-support.html

). 

 

Diagnostic tools 

HP Insight Diagnostics 

HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online 

versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify 

server blade installations, troubleshoot problems, and perform repair validation. 
HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the 

OS is not running. To run this utility, launch the SmartStart CD. 
HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and 

other related data needed for effective server blade management. Available in Microsoft® Windows® 

and Linux versions, the utility helps to ensure proper system operation. 
For more information or to download the utility, refer to the HP website 

(

http://www.hp.com/servers/diags

). 

 

Survey Utility 

Survey Utility, a feature within HP Insight Diagnostics (on page 

58

), gathers critical hardware and 

software information on ProLiant server blades. 
This utility supports operating systems that may not be supported by the server blade. For operating 

systems supported by the server blade, refer to the HP website (

http://www.hp.com/go/supportos

). 

If a significant change occurs between data-gathering intervals, the Survey Utility marks the previous 

information and overwrites the Survey text files to reflect the latest changes in the configuration. 
Survey Utility is installed with every SmartStart-assisted installation or can be installed through the HP PSP 

("

ProLiant Support Packs

" on page 

60

). 

  

NOTE:

  The current version of SmartStart provides the memory spare part numbers for the server blade. To 

download the latest version, see the HP website (

http://www.hp.com/go/ssdownloads

). 

 

Integrated Management Log 

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each 

event with 1-minute granularity. 
You can view recorded events in the IML in several ways, including the following:  

•

 

From within HP SIM ("

HP Systems Insight Manager

" on page 

57

) 

•

 

From within Survey Utility (on page 

58

) 

•

 

From within operating system-specific IML viewers 

•

 

For NetWare: IML Viewer 

•

 

For Windows®: IML Viewer 

•

 

For Linux: IML Viewer Application 

Summary of Contents for BL35p - ProLiant - 2 GB RAM

Page 1: ...HP ProLiant BL35p Server Blade User Guide August 2006 Fourth Edition Part Number 379104 004 ...

Page 2: ...d trademarks of Microsoft Corporation AMD Athlon and AMD Opteron are trademarks of Advanced Micro Devices Inc Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Linux is a U S registered trademark of Linus Torvalds Java is a U S trademark of Sun Microsystems Inc August 2006 Fourth Edition Part Number 379104 00...

Page 3: ...stallation 18 Processor option 18 Memory option 20 ATA hard drive option 21 SAS hard drive option 25 Dual Port Fibre Channel Adapter 2 GB option 28 Multifunction network adapter option 30 Local I O cabling 32 Using the local I O cable 32 Local administration using iLO 32 Connecting locally to a server blade with video and USB devices 33 Server blade administration using local KVM example 33 Server...

Page 4: ...stem Version Support 60 System online ROM flash component utility 60 Change control and proactive notification 60 Care Pack 61 Troubleshooting 62 Troubleshooting resources 62 Server diagnostic steps 62 Important safety information 63 Symbols on equipment 63 Warnings and cautions 64 Prepare the server for diagnosis 64 Symptom information 65 Service notifications 65 Loose connections 65 Diagnostic s...

Page 5: ...tice 82 BSMI notice 82 Korean notice 83 Laser compliance 83 Battery replacement notice 83 Taiwan battery recycling notice 84 Power cord statement for Japan 84 Electrostatic discharge 85 Preventing electrostatic discharge 85 Grounding methods to prevent electrostatic discharge 85 Specifications 86 Environmental specifications 86 Server specifications 86 Technical support 87 Before you contact HP 87...

Page 6: ...ade enclosure compatibility 11 Server blade components Front panel components and LEDs Item Description Status 1 UID LED Blue Identified Blue flashing Active remote management Off No active remote management 2 Internal system health LED Green Normal Green flashing Booting Amber Degraded condition Red Critical condition 3 NIC 1 LED Green Network linked Green flashing Network activity Off No link or...

Page 7: ... Standby button LED Green On Amber Standby auxiliary power available Off Off 7 Local I O port Actual NIC numeration depends on several factors including the operating system installed on the server blade The Local I O port is used with the local I O cable for local management and for connecting external devices to the server blade such as USB keyboard USB mouse video monitor USB diskette drive and...

Page 8: ...iption 1 Fan assembly connectors 2 2 Processor socket 2 3 DIMM bank A populated 4 Adapter card connectors 2 5 Battery 6 Processor socket 1 populated 7 DIMM bank B 8 Hard drive cable connector 9 System maintenance switch SW1 10 Fan assembly 11 Hard drive cage ...

Page 9: ... changed On System configuration is locked S3 Off Reserved S4 Off Reserved S5 Off Off Power on password is enabled On Power on password is disabled S6 Off Off No function On Clear configuration S7 S8 Off Off Reserved Sleeve board and server blade LED locations Item Description 1 Blade sleeve power LED CR6 2 Power converter module LED CR1 3 FC LED CR3 4 Blade sleeve power LED CR7 ...

Page 10: ...d perform advanced diagnostic procedures 6 iLO RJ 45 10 100 Ethernet For connecting an Ethernet to the server blade iLO interface from a client device Server blade enclosure bay numbering Each server blade enclosure requires a pair of interconnect modules to provide network access for data transfer Interconnect modules reside in the far right and far left bays of the server blade enclosure Be sure...

Page 11: ...ade enclosure with enhanced backplane components enhanced server blade enclosure The enhanced server blade enclosure also provides a single rear iLO connector for single cable remote management of all installed HP ProLiant BL35p Server Blades For more information about the enhanced server blade enclosure refer to the HP ProLiant BL p Class Server Blade Enclosure Upgrade Installation Guide or the H...

Page 12: ...m CAUTION Always observe iLO alerts before initiating a power up override to prevent a hot plug power supply fault and possible loss of system power For more information refer to the HP Integrated Lights Out User Guide NOTE You can perform a server blade power up override when the management modules are not in use to manage the power up request Be sure that sufficient power is available Use the vi...

Page 13: ...de enclosure management modules For the most recent firmware refer to the HP website http www hp com go support Remove the server blade 1 Back up all server blade data 2 Power down the server blade on page 12 3 Remove the server blade from the HP BladeSystem p Class sleeve WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool be...

Page 14: ...ness Support Center website http www hp com support HP Technical Documentation website http docs hp com Verifying system components 1 Verify that the proper server blade enclosure is installed for the server blade Refer to Server blade enclosure compatibility on page 11 2 Verify that adequate power is available Refer to the HP BladeSystem p Class power calculator on the HP website http www hp com ...

Page 15: ...n the sleeve when connected to the diagnostic station FC connections are not supported The NIC 2 LED is not functional For more information refer to the documentation that ships with the diagnostic station or refer to the HP website http www hp com products servers proliant bl p class info Installing a server blade CAUTION To prevent damage to electrical components properly ground the server blade...

Page 16: ...the sleeve before installing the new sleeve CAUTION Sleeves and other components are keyed to fit only one way in the enclosure bay If a component does not slide easily into the bay check the orientation of the component before reinsertion 3 Install the server blade The default setting for server blades initiates automatic power up when installed in the server blade enclosure ...

Page 17: ...om the sleeve for the lower server blade installation Completing the configuration To complete the server blade and HP BladeSystem configuration refer to the hardware installation and configuration poster that ships with the server blade enclosure ...

Page 18: ...closure and not receiving power from a diagnostic station If using a diagnostic station be sure to disconnect the server blade from the diagnostic station before installing internal components CAUTION ESD can damage electronic components Be sure that you are properly grounded earthed before beginning any installation procedure IMPORTANT Processor socket 1 must always be populated If processor sock...

Page 19: ...hat the processor socket locking lever is closed after the processor is installed The lever should close without resistance Forcing the lever closed can damage the processor and socket requiring system board replacement 4 Close the processor locking lever 5 Remove the protective cover from the thermal interface ...

Page 20: ...B of memory CAUTION Use only HP DIMMs DIMMs from other sources may adversely affect data integrity Observe the following DIMM installation guidelines All DIMMs must be the same type Supported DIMMs include PC3200 DDR 400 MHz SDRAM DIMMs and PC2700 DDR 333 MHz SDRAM DIMMs Both DIMM slots in a bank must be populated Both DIMMs in a bank must be identical DIMM bank A must always be populated DIMM ban...

Page 21: ...nstall up to two ATA hard drives in the HP ProLiant BL35p Server Blades This symbol indicates the presence of a hot surface or hot component If this surface is contacted the potential for injury exists WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching WARNING This documentation assumes that the server blade is in a server blade enclosure and not re...

Page 22: ...nated as the primary hard drive bay and must be populated first Before installing a hard drive be sure the jumper on the hard drive is set to CS so that the drive device ID is determined by the hard drive connection to the hard drive cable To install the component 1 Power down the server blade on page 12 2 Remove the server blade on page 13 3 Remove the drive cage assembly IMPORTANT Be sure to dis...

Page 23: ...on the hard drive to CS so that the drive device ID is determined by the hard drive cable 6 Install the hard drive IMPORTANT Be sure the hard drive label is facing up when installed in the drive cage assembly 7 Install the center plate and cover plate ...

Page 24: ...ation 24 IMPORTANT Install the optional second hard drive before replacing the cover plate 8 Connect the hard drive cable to the hard drives IMPORTANT Be sure the hard drive cable is connected to the hard drives as illustrated ...

Page 25: ...data power down the server blade and remove the server blade from the sleeve For the complete power down and server blade removal procedures refer to the server blade documentation that shipped with the server blade or the server blade documentation on the HP website http www hp com products servers proliant bl p class info To install the component 1 Power down the server blade on page 12 2 Remove...

Page 26: ...ion 26 4 Remove the cover plate and if necessary the center plate 5 Install the hard drive IMPORTANT Be sure the hard drive label is facing up when installed in the drive cage assembly 6 Install the center plate and cover plate ...

Page 27: ...ation 27 IMPORTANT Install the optional second hard drive before replacing the cover plate 7 Connect the hard drive cable to the hard drives IMPORTANT Be sure the hard drive cable is connected to the hard drives as illustrated ...

Page 28: ...dapter Optical FC cables not included Supported SAN and associated software For more detailed SAN configuration information for the server blade refer to The model specific QuickSpecs document located on the HP ProLiant p Class server blade products web page at the HP website http www hp com products servers proliant bl p class info The HP StorageWorks SAN documentation at the HP website http h180...

Page 29: ... current version of the system ROM Without the correct firmware version the server and hardware options may not function properly For the most current version of the ROM go to the HP website http www hp com support 4 Power down the server blade on page 12 5 Remove the server blade on page 13 from the sleeve 6 For the Emulex based FC adapter set the server selector switch IMPORTANT Be sure both ser...

Page 30: ...name select the task to download drivers and software and follow the on screen instructions Multifunction network adapter option Before installing the component 1 Back up all server blade data 2 Be sure that the server blade has the most recent ROM version CAUTION Be sure that you have the current version of the system ROM Without the correct firmware version the server and hardware options may no...

Page 31: ...ions installation 31 CAUTION Be sure to lift the board straight up Lifting one edge of the board at a time may damage the connectors 6 Install the multifunction network adapter 7 Install the FC adapter if necessary ...

Page 32: ...face Connecting video and USB devices directly to the server blade Local administration using iLO To connect locally to iLO with the local I O cable you must have the following A client device with a 10 100 Ethernet RJ 45 connector A network cable with RJ 45 connectors To connect to iLO CAUTION Do not connect the local I O cable to a hub when connecting to iLO All server blades have the same IP ad...

Page 33: ...om the I O port Failure to do so can result in damage to the equipment Connecting locally to a server blade with video and USB devices Use the local I O cable to connect any of the following USB devices to the server blade Monitor USB hub USB keyboard USB mouse USB CD ROM drive USB diskette drive USB drive key Numerous configurations are possible This section offers two possible configuration exam...

Page 34: ...ure to review the guidelines and limitations of using the diagnostic station on page 15 Use the following configuration when configuring a server blade or loading software updates and patches from a CD ROM such as the SmartStart CD or a diskette CAUTION Disconnect the local I O cable when not in use The port and connector do not provide a permanent connection Rear iLO connector performance degrade...

Page 35: ...hen connecting a USB diskette drive and or USB CD ROM drive to the server blade The USB hub provides additional connections Item Description 1 Server blade 2 Monitor 3 USB hub 4 USB CD ROM drive or USB diskette drive 5 USB keyboard 6 USB mouse ...

Page 36: ...olled by the SAS BIOS Boot initialization with the BBS The SAS BIOS supports the BIOS boot specification BBS If the system supports the BBS use the system BIOS setup menu to select the boot order and drive order In the system BIOS setup the Boot Connection Devices menu lists the available boot options Select the device and boot order Exit to continue the boot process Starting the SAS BIOS configur...

Page 37: ...as starting at the top of the screen Header Identifies the utility and version number Menu Displays the title of the current screen and also identifies the adapter on screens other than the Adapter List screen Main area The main area for presenting data This area has a cursor for item selection and horizontal and vertical scroll bars if necessary Footer Provides general help information text Adapt...

Page 38: ... acknowledgment after displaying an alert message during the boot process Possible values No BIOS continues after a message is displayed Yes User must press a key for BIOS to continue after a message is displayed Boot information display mode This option controls how much information the BIOS displays about adapters and devices during the boot process Possible values Display adapters only Display ...

Page 39: ...led by the OS driver not by the BIOS Disabled The BIOS does not control the adapter when loaded However the adapter is visible through the Configuration Protocol Changes to this setting are reflected in the Status field on the Adapter List screen The new setting does not take effect until the system is rebooted Also use this screen to access other screens in the utility that enable you to perform ...

Page 40: ...ray screen to select the disk drives for the new array For a RAID 1 volume choose one of the following options when adding the first disk To keep the existing data and migrate to a RAID 1 array press M Disk synchronization occurs CAUTION Pressing D deletes the data on all disks in the array To overwrite existing data and create a new RAID 1 array press D No synchronization occurs After the volume ...

Page 41: ...ext array press Alt N To perform management tasks on this array move the cursor to the Manage Array field and then press Enter To create a new array press C Manage Array screen Use the Manage Array screen to modify features of the currently selected array Select Synchronize Array Activate Array or Delete Array To confirm the selection press Y To cancel the process press N ...

Page 42: ... appropriate Device Identifier field and then press Alt D The Device Properties screen is displayed To identify the physical device corresponding to a listed device move the cursor to the appropriate Device Identifier field and then press Enter The locator LED on the device is lit To clear Device Mappings for missing devices press C at any time while on this screen Device Properties screen The Dev...

Page 43: ...fter a format is started it cannot be paused or cancelled To begin the format press F The formatting procedure sets the sector size to 512 bytes even if the drive was previously formatted to another sector size This is the only sector size that the SAS BIOS configuration utility supports on RAID volumes Device Verify screen Use the Device Verify screen to verify a particular device To access this ...

Page 44: ...y reassign any other blocks that must be reassigned Do not display the prompt again Cancel Do not reassign any blocks and stop the verify process Exit Menu screen The SAS BIOS configuration utility must be exited properly because some changes take effect only during the exit process To access the Exit Menu screen press Esc from any screen in the utility If an option is not relevant or not availabl...

Page 45: ...figuration utility pauses while the array is created and then returns to the Adapter Properties screen 6 Optional To set this RAID 0 volume as the boot volume select the SAS Topology option on the Adapter Properties screen and then on the screen that appears set the boot volume For more information see Selecting a boot disk on page 47 Creating a RAID 1 volume In a RAID 1 volume data is mirrored fr...

Page 46: ...e adapter 3 If the adapter has more than one volume configured view the properties of the next array by pressing Alt N Managing an array To manage an array 1 On the Adapter list screen select an adapter 2 On the Adapter Properties screen select RAID Properties 3 On the View Array screen select Manage Array 4 Choose an available option Synchronize an array Activate an array Delete an array Synchron...

Page 47: ...n displays the word Boot To remove the boot disk designator move the cursor to the current boot disk and press Alt B The adapter no longer has a designated boot device To select a boot disk move the cursor to the disk and press Alt B The selected disk moves to scan ID 0 on the next boot and remains at this position There can be only one boot disk Server blade deployment tools Software drivers and ...

Page 48: ...ade I O port In the rack This method requires you to connect the local I O cable to the I O port and a client PC Using the static IP address listed on the I O cable label and the initial access information on the front of the server blade you can access the server blade with the iLO Advanced Remote Console Out of the rack with the diagnostic station This method requires you to power the server bla...

Page 49: ...processor 700 MHz or greater recommended AMD Athlon 64 processor or Intel Pentium III or higher processor 700 MHz or greater recommended 128 MB of RAM Microsoft Windows 2000 Professional or Microsoft Windows XP OS Microsoft Internet Explorer 5 5 or above with 128 bit encryption Ethernet NIC with 10 100 RJ 45 connector TCP IP networking and an IP address compatible with one of the following the iLO...

Page 50: ...m products archive index html Network server with an OS installed Deployment methods Four primary deployment methods are supported IMPORTANT To deploy a server blade without the RDP create a bootable diskette or image of a bootable diskette PXE deployment on page 50 CD ROM deployment on page 51 Diskette image deployment on page 52 SAN configuration on page 53 PXE deployment PXE enables server blad...

Page 51: ...sing SmartStart technology the Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each server deployed making it possible to scale server deployments to high volumes in a rapid manner For more information a...

Page 52: ...blade Refer to Connecting locally to a server blade with video and USB devices on page 33 2 Insert the boot CD into the USB CD ROM drive 3 Reboot the server blade 4 After the server blade boots follow the normal installation procedure for an OS Diskette image deployment To deploy with a diskette image the user creates a DOS based network enabled boot diskette that executes a script that configures...

Page 53: ...ng Toolkit User Guide and download the latest version of the software from the HP website http www hp com servers sstoolkit As an alternative method configure the hardware manually with RBSU and the iLO remote console With this method the disk is more generic and integrates with an existing network OS installation process For more information refer to ProLiant p Class Advanced management on page 4...

Page 54: ...atically with every assisted installation Testing server hardware using the Insight Diagnostics Utility HP Insight Diagnostics on page 58 Installing software drivers directly from the CD With systems that have internet connection the SmartStart Autorun Menu provides access to a complete list of ProLiant system software Enabling access to the Array Configuration Utility Array Diagnostic Utility and...

Page 55: ...or messages and run RBSU remotely through a serial connection to the server COM port The server that you are remotely configuring does not require a keyboard and mouse For more information about BIOS Serial Console refer to the BIOS Serial Console User Guide on the Documentation CD or the HP website http www hp com servers smartstart Re entering the server serial number and product ID After you re...

Page 56: ...fer to the HP website http www hp com servers manage Integrated Lights Out Manager technology The iLO subsystem is a standard component of selected ProLiant servers that provides server health and remote server manageability The iLO subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO independent of the host server and its operating...

Page 57: ...s status and direct access to in depth subsystem information by accessing data reported through the Management Agents For additional information refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP website http www hp com servers manage Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a 4 MB ...

Page 58: ...ility Survey Utility a feature within HP Insight Diagnostics on page 58 gathers critical hardware and software information on ProLiant server blades This utility supports operating systems that may not be supported by the server blade For operating systems supported by the server blade refer to the HP website http www hp com go supportos If a significant change occurs between data gathering interv...

Page 59: ...bles administrators to manage hardware events proactively either locally or online The service provides real time multiple event analysis crash analysis and notification locally through SMTP and remotely through ISEE for OpenVMS Tru64 and Microsoft Windows operating system binary error logs For more information refer to the HP website http h18000 www1 hp com support svctools Open Services Event Ma...

Page 60: ... about specific versions of a supported operating system refer to the operating system support matrix http www hp com go supportos System online ROM flash component utility The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range of servers and array controllers This tool has the following features Works offline...

Page 61: ... offer upgraded service levels to extend and expand standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Refer to the Care Pack website http www hp com hps carepack servers cp_proliant html ...

Page 62: ...to the server technical support page Under self help resources select ProLiant Troubleshooting Guide The Technical Documentation website http www docs hp com Select Enterprise Servers Workstations and Systems Hardware and then the appropriate server Server diagnostic steps This section covers the steps to take in order to diagnose a problem quickly To effectively troubleshoot a problem HP recommen...

Page 63: ...rea contains no user or field serviceable parts Do not open for any reason WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle This...

Page 64: ... all times Unplug the power cord from the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server 9 43 kg 20 8 lb WARNING To reduce the risk of personal injury or damage to the equipment Observe local occup...

Page 65: ...s to the SmartStart CD for value added software and drivers required during the troubleshooting process NOTE Download the current version of SmartStart from the HP website http www hp com servers smartstart Symptom information Before troubleshooting a server problem collect the following information What events preceded the failure After which steps does the problem occur What has been changed sin...

Page 66: ...e other flowcharts do not provide a troubleshooting solution follow the diagnostic steps in General diagnosis flowchart on page 67 The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server specific or is not easily categorized into the other flowcharts The available flowcharts include Start diagnosis flowchart on page 66 General diagnosis flowch...

Page 67: ...owchart provides a generic approach to troubleshooting If you are unsure of the problem or if the other flowcharts do not fix the problem use the following flowchart Item See 1 Symptom information on page 65 2 Loose connections on page 65 3 Service notifications on page 65 ...

Page 68: ...tation CD or the HP website http www hp com go bladesystem documentation 7 Maintenance and service guides for p Class server blades located on the Documentation CD or the HP website http www hp com products servers proliant bl p class info Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation Hardware...

Page 69: ...Troubleshooting 69 Server blade power on problems flowchart Symptoms The server does not power on The system power LED is off or amber The health LED is red or amber ...

Page 70: ...t identification on page 6 2 General diagnosis flowchart on page 67 3 Loose connections on page 65 4 Power Calculator on the HP website http www hp com go bladesystem powercalculator 5 HP BladeSystem Maintenance and Service Guide located on the HP website http www hp com products servers proliant bl p class info 6 Integrated Lights Out User Guide located on the HP website http www hp com products ...

Page 71: ...Troubleshooting 71 POST problems flowchart Symptoms Server does not complete POST NOTE The server has completed POST when the system attempts to access the boot device Server completes POST with errors ...

Page 72: ...d on the Documentation CD or on the HP website http www hp com support 8 General memory problems are occurring in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support 9 Hardware problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Server maintenanc...

Page 73: ...ot problems on a server blade Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade Use a local I O cable and drive to connect to the server blade and then restart the server blade Symptoms Server does not boot a previously installed OS Server does not boot SmartStart ...

Page 74: ... the HP website http www hp com support Controller documentation 6 General memory problems are occurring in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support 7 Operating system problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support HP contact info...

Page 75: ...lowchart Symptoms Server boots but a fault event is reported by Insight Management Agents on page 57 Server boots but the internal health LED external health LED or component health LED is red or amber NOTE For the location of server LEDs and information on their statuses refer to the server documentation ...

Page 76: ...ment Homepage https localhost 2381 5 Power on problems flowchart Server blade power on problems flowchart on page 69 6 Smart Array SCSI Diagnosis feature in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Server maintenance and service guide located on the Documentation CD or the HP website http www hp com products servers ...

Page 77: ...ssages and beep codes Introduction For a complete listing of error messages refer to the POST error messages in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support ...

Page 78: ...Troubleshooting 78 WARNING To avoid potential problems ALWAYS read the warnings and cautionary information in the server documentation before removing replacing reseating or modifying system components ...

Page 79: ...not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore cov...

Page 80: ...in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into ...

Page 81: ...ent This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada European Union regulatory notice This product complies with the following EU Directives Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC Compliance with thes...

Page 82: ...designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please c...

Page 83: ...ide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation Do not try to open the module enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Rad...

Page 84: ...sposal please use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to ...

Page 85: ...rcuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible s...

Page 86: ...to 95 All temperature ratings shown are for sea level An altitude derating of 1 C per 304 8 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Upper operating limit is 3 048m 10 000 ft or 70 Kpa 10 1 psia Upper non operating limit is 9 144 m 30 000 ft or 30 3 KPa 4 4 psia Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum ...

Page 87: ... wwcontact html For HP technical support In the United States for contact options see the Contact HP United States webpage http welcome hp com country us en contact_us html To contact HP by phone Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service u...

Page 88: ...se and assess whether a replacement part is required to address a system problem The specialist will also determine whether you can replace the part For specific information about customer replaceable parts refer to the maintenance and service guide on the HP website http www hp com support ...

Page 89: ...ver Recovery BIOS Basic Input Output System DDR double data rate DHCP Dynamic Host Configuration Protocol ESD electrostatic discharge FC Fibre Channel FCA Fibre Channel adapter I O input output IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log ...

Page 90: ...g diode NBP Network Bootstrap Program NFS network file system NIC network interface controller ORCA Option ROM Configuration for Arrays OSEM Open Services Event Manager POST Power On Self Test PSP ProLiant Support Pack PXE Preboot Execution Environment RAID redundant array of inexpensive or independent disks RBSU ROM Based Setup Utility ...

Page 91: ...N storage area network SFP small form factor pluggable SIM Systems Insight Manager SNMP Simple Network Management Protocol TCP IP Transmission Control Protocol Internet Protocol TFTP Trivial File Transfer Protocol UID unit identification VCA Version Control Agent WEBES Web Based Enterprise Service WfM Wired for Management ...

Page 92: ...n tasks performing 44 configuration utility screen 37 configuration network 48 connection problems 65 connectors 6 8 10 contacting HP 87 Create New Array screen 40 creating a network boot diskette 53 CSR customer self repair 87 customer self repair CSR 87 D Declaration of Conformity 80 default settings 9 12 49 deleting an array 46 deployment methods 47 48 50 Device Properties screen 42 devices con...

Page 93: ... IML 58 interconnect devices 14 49 internal components 8 internal drives installing 21 25 IP addresses setting up 32 J Japanese notice 82 K keyboard 32 33 Korean notices 83 L laser devices 83 LED power button 6 LEDs 6 LEDs hard drive 6 LEDs troubleshooting 62 66 LEDs unit identification UID 6 Lights Out network based deployment 47 48 50 local I O cable 10 32 local port operation 32 Locating a disk...

Page 94: ...fault indications flowchart 75 server features and options 18 server selector switches 28 service notifications 65 setting up a network 48 sleeve HP BladeSystem p Class 9 15 SmartStart Scripting Toolkit 51 software 36 software components 47 specifications 86 specifications environmental 86 specifications server 86 Standby mode entering 12 start diagnosis flowchart 66 static electricity 85 support ...

Page 95: ...Index 95 W warnings 64 Web Based Enterprise Service 59 ...

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