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HP AX691B, Maintenance And Service Manual

The HP AX691B Maintenance And Service Manual is an essential resource for users seeking detailed instructions and technical insights for their HP product. This comprehensive manual is available for free download at manualshive.com, providing users with easy access to the information they need to effectively maintain and service their device.

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Processor................................................................................................................................................... 54 
DIMMs ...................................................................................................................................................... 60 
System battery ........................................................................................................................................... 61 
System board ............................................................................................................................................ 62 

Cabling ..................................................................................................................................... 68 

SAS hard drive cabling ............................................................................................................................... 68 
Optical drive cabling .................................................................................................................................. 68 
BBWC battery cabling ................................................................................................................................ 69 

Diagnostic tools .......................................................................................................................... 70 

Troubleshooting resources ........................................................................................................................... 70 
HP ROM-Based Setup Utility ........................................................................................................................ 70 
HP Insight Diagnostics ................................................................................................................................ 70 
HP Insight Diagnostics survey functionality .................................................................................................... 71 
Integrated Management Log ........................................................................................................................ 71 
Array Diagnostic Utility ............................................................................................................................... 71 
HP Insight Remote Support software ............................................................................................................. 72 
USB support and functionality ...................................................................................................................... 72 

USB support .................................................................................................................................... 72 
Internal USB functionality .................................................................................................................. 72 

Internal SD support ..................................................................................................................................... 73 

Component identification ............................................................................................................. 74 

Front panel components .............................................................................................................................. 74 
Front panel LEDs and buttons ....................................................................................................................... 75 
Systems Insight Display LEDs ....................................................................................................................... 76 
Systems Insight Display LED combinations ..................................................................................................... 77 
Rear panel components .............................................................................................................................. 78 
Rear panel LEDs and buttons ....................................................................................................................... 79 
Non-hot-plug PCI riser board slot definitions .................................................................................................. 80 
System board ............................................................................................................................................ 81 

System board components ................................................................................................................ 81 
System maintenance switch ............................................................................................................... 82 
NMI functionality ............................................................................................................................. 83 
DIMM slot locations .......................................................................................................................... 83 
DIMM identification .......................................................................................................................... 84 

SAS and SATA device numbers ................................................................................................................... 85 

SAS and SATA hard drive LEDs ......................................................................................................... 86 
SAS and SATA hard drive LED combinations ...................................................................................... 86 

PCI riser cage LEDs .................................................................................................................................... 87 
Battery pack LEDs ....................................................................................................................................... 88 
Hot-plug fans (6-fan configuration) ............................................................................................................... 89 

Specifications ............................................................................................................................. 90 

Environmental specifications ........................................................................................................................ 90 
Power supply specifications ......................................................................................................................... 90 
Hot-plug power supply calculations .............................................................................................................. 92 

Acronyms and abbreviations ........................................................................................................ 93 
Index ......................................................................................................................................... 95 

 

Summary of Contents for AX691B

Page 1: ...HP ProLiant DL380 G6 Server Maintenance and Service Guide Part Number 495625 401 August 2010 Tenth Edition ...

Page 2: ...rued as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intended audience This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with ha...

Page 3: ... hard drive blank 31 Hot plug SAS hard drive 31 Power supply blank 31 Hot plug power supply 32 Optical drive 33 Optical drive cage 34 Power supply backplane 35 Hot plug fan 36 SFF hard drive backplane 37 SFF hard drive cage 38 LFF hard drive backplane 39 LFF hard drive cage 40 PCI riser cage 41 Air baffle 42 Systems Insight Display 42 Front left bezel 43 Front right bezel 44 Fan cage 45 Expansion ...

Page 4: ...ont panel components 74 Front panel LEDs and buttons 75 Systems Insight Display LEDs 76 Systems Insight Display LED combinations 77 Rear panel components 78 Rear panel LEDs and buttons 79 Non hot plug PCI riser board slot definitions 80 System board 81 System board components 81 System maintenance switch 82 NMI functionality 83 DIMM slot locations 83 DIMM identification 84 SAS and SATA device numb...

Page 5: ...n will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the pro...

Page 6: ...e vous facturer les coûts de remplacement Dans le cas d une pièce CSR HP supporte l ensemble des frais d expédition et de retour et détermine la société de courses ou le transporteur à utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agrée local Pour plus d informations sur ce programme en Amérique du Nord consultez le site Web HP http www hp com go selfrepai...

Page 7: ...l servizio per i soli componenti HP fornirà gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da parte del cliente Se il cliente invece richiede la sostituzione ad HP dovrà sostenere le spese di spedizione e di manodopera per il servizio Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Se...

Page 8: ...n muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagnóstico HP o los proveedores o socios de servicio de HP identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR HP le env...

Page 9: ...reren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel...

Page 10: ...a HP substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço Opcional Peças cujo reparo feito pelo cliente é opcional Essas peças também são projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou não a cobrança de taxa adicional dependendo do tipo de serviço de garantia destinado ao produto OBSERVAÇÃO Algumas peças da H...

Page 11: ...garantia apenas para peças Segundo os termos do serviço de garantia apenas para peças a HP fornece as peças de reposição sem cobrar nenhuma taxa No caso desse serviço a substituição de peças CSR é obrigatória Se desejar que a HP substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço ...

Page 12: ...Customer self repair 12 ...

Page 13: ...Customer self repair 13 ...

Page 14: ...Customer self repair 14 ...

Page 15: ...Customer self repair 15 ...

Page 16: ...e 496067 001 Mandatory1 4 Optical drive cage 496076 001 Mandatory1 5 SFF hard drive cage 496074 001 Mandatory1 6 PCI riser cage 496060 001 Mandatory1 7 Air baffle 496061 001 Mandatory1 8 Bezel kit 496080 001 Mandatory1 a Right bezel b Left bezel 9 LFF hard drive cage 496075 001 Mandatory1 10 Hard drive blank 392613 001 Mandatory1 11 Power supply blank 409417 002 Mandatory1 12 Heatsink a Processor ...

Page 17: ...de remplacer ces pièces l intervention peut ou non vous être facturée selon le type de garantie applicable à votre produit 3 No Non Certaines pièces HP ne sont pas conçues pour permettre au client d effectuer lui même la réparation Pour que la garantie puisse s appliquer HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé Ces pièces sont identifiées par la mention Non da...

Page 18: ...ustomer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening 2 Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afha...

Page 19: ...Illustrated parts catalog 19 System components Item Description Spare part number Customer self repair on page 5 System components ...

Page 20: ...Mandatory1 19 Systems Insight Display subassembly 496073 001 Optional2 20 HP Trusted Platform Module 505836 001 No3 21 SFF SAS backplane 507690 001 Optional2 22 LFF SAS backplane 496079 001 Optional2 23 SAS controller board 462919 001 Mandatory1 23 HP Smart Array P800 cache module 462975 001 Mandatory1 Memory 23 RDIMM a PC3 8500 DDR3 1066 4 GB RoHS 501535 001 Mandatory1 b PC3 8500 DDR3 1066 8 GB 5...

Page 21: ...GHz Intel Xeon processor L5530 536584 001 Optional2 n 2 66 GHz Intel Xeon processor X5650 594884 001 Optional2 o 2 80 GHz Intel Xeon processor X5660 594883 001 Optional2 p 2 93 GHz Intel Xeon processor X5670 594882 001 Optional2 Hard drives 26 Hot plug SFF SAS a 36 GB 15 000 rpm dual port 418397 001 Mandatory1 b 72 GB 10 000 rpm dual port 389346 001 Mandatory1 c 72 GB 15 000 rpm dual port 418398 0...

Page 22: ...ear warranty 454273 001 Mandatory1 Optical drives 30 Slimline CD ROM drive 399401 001 Mandatory1 31 Slimline 8x 24x DVD ROM drive 397928 001 Mandatory1 32 Slimline 24x CD RW DVD ROM 399959 001 Mandatory1 33 Slimline 8x DVD R RW 399402 001 Mandatory1 Cables 34 SAS backplane cable 496070 001 Mandatory1 35 Optical drive data and power cable 496071 001 Mandatory1 36 AC power cord 142258 001 Mandatory1...

Page 23: ...richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti 1 Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden müssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten für diesen Service berechnet 2 Optional Optional Teile f...

Page 24: ...peças serão cobradas as despesas de transporte e mão de obra do serviço 2 Optional Opcional Peças cujo reparo feito pelo cliente é opcional Essas peças também são projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou não a cobrança de taxa adicional dependendo do tipo de serviço de garantia destinado ao produto 3 No Nenhuma Algumas peças da HP não sã...

Page 25: ...er down the server on page 25 If you must remove a server from a rack or a non hot plug component from a server power down the server Remove the server from the rack on page 27 If the rack environment cabling configuration or the server location in the rack creates awkward conditions remove the server from the rack Access the product rear panel on page 27 If you are performing certain service proc...

Page 26: ...k 4 Disconnect the power cords The system is now without power Extend the server from the rack 1 Pull down the quick release levers on each side of the server 2 Extend the server from the rack WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack 3 After performing the installation or maintenance ...

Page 27: ...server on page 25 2 Extend the server from the rack on page 26 3 Disconnect the cabling and remove the server from the rack For more information refer to the documentation that ships with the rack mounting option 4 Place the server on a sturdy level surface Access the product rear panel Cable management arm with left hand swing To access the server rear panel ...

Page 28: ...le management arm with right hand swing NOTE To access some components you may need to remove the cable management arm To access the product rear panel components open the cable management arm 1 Power down the server on page 25 2 Swing open the cable management arm 3 Remove the cables from the cable trough ...

Page 29: ... static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pi...

Page 30: ...the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data If you suspect a TPM board failure leave the TPM installed and remove the system board System board on page 62 Contact an HP authorized service provi...

Page 31: ... place Hot plug SAS hard drive To remove the component CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Determine the status of the hard drive from the hot plug SAS hard drive LED combinations SAS and SATA hard drive LED co...

Page 32: ...g power supply WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Determine how many hot plug power supplies are installed o If only one hot pl...

Page 33: ... cord anchor be sure to leave enough slack in the power cord so that the redundant power supply can be removed without disconnecting the power cord from the primary power supply 5 Close the cable management arm 6 Connect the power cord to the power source 7 Be sure that the power supply LED is green Rear panel LEDs and buttons on page 79 8 Be sure that the power supply LED on the SID is green Syst...

Page 34: ...se the removal procedure Optical drive cage To remove the component CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 1 Power down the server on page 25 2 Extend the server from the rack on page 26 3 Remove the access panel Access panel on page 30 ...

Page 35: ...eplace the component reverse the removal procedure Power supply backplane To remove the component 1 Power down the server on page 25 2 Remove all power supplies Hot plug power supply on page 32 3 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack on page 26 4 Remove the access panel Access panel on page 30 ...

Page 36: ...wn if two or more fans have failed o The server performs an immediate shutdown if it detects a critical temperature level IMPORTANT An immediate shutdown is a hardware controlled function and it overrides any firmware or software actions In the operating system o The Health Driver performs an orderly shutdown if it detects a cautionary temperature level If the server detects a critical temperature...

Page 37: ... panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage To replace the component reverse the removal procedure SFF hard drive backplane To remove the component 1 Power down the server on page 25 2 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack on...

Page 38: ... SFF hard drive cage To remove the component 1 Power down the server on page 25 2 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack on page 26 3 Remove the access panel Access panel on page 30 4 Remove all hot plug hard drives Hot plug SAS hard drive on page 31 5 Disconnect all cables from the hard drive backplane ...

Page 39: ...ure LFF hard drive backplane To remove the component 1 Power down the server on page 25 2 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack on page 26 3 Remove the access panel Access panel on page 30 4 Remove all hot plug hard drives Hot plug SAS hard drive on page 31 5 Disconnect all cables from the hard drive backplane ...

Page 40: ...server on page 25 2 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack on page 26 3 Remove the access panel Access panel on page 30 4 Remove all hot plug hard drives Hot plug SAS hard drive on page 31 5 Disconnect all cables from the hard drive backplane 6 Remove the hard drive backplane LFF hard drive backplane on page 39 ...

Page 41: ... To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCI riser cage 1 Power down the server on page 25 2 Extend the server from the rack on page 26 3 Remove the access panel Access panel on page 30 4 Remove the PCI riser cage 5 Remove the expansion boards Expansion boards on page 50 ...

Page 42: ... page 26 3 Remove the access panel Access panel on page 30 4 Remove the PCI riser cage PCI riser cage on page 41 CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost 5 Remove the battery pack from the air baffle Removing the battery pack on page 48 6 Remove the air baffle To replace the compone...

Page 43: ...e component 1 Power down the server on page 25 2 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack on page 26 3 Remove the access panel Access panel on page 30 4 Remove the PCI riser cage PCI riser cage on page 41 5 Remove the air baffle Air baffle on page 42 6 Extend or remove the Systems Insight Display Systems Insight Display on...

Page 44: ...ent reverse the removal procedure Front right bezel To remove the component 1 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack on page 26 2 Remove the three T 10 Torx screws and then detach the front bezel To replace the component reverse the removal procedure ...

Page 45: ...from the rack Remove the server from the rack on page 27 Extend the server from the rack on page 26 3 Remove the access panel Access panel on page 30 4 Remove the PCI riser cage PCI riser cage on page 41 5 Remove the air baffle Air baffle on page 42 6 Remove the fan blanks 7 Remove the fans Hot plug fan on page 36 8 Remove the fan cage ...

Page 46: ...PCI riser cage CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Power down the server on page 25 2 Extend the server from the rack on page 26 3 Remove the access panel Access panel on page 30 4 Remove the PCI riser cage PCI...

Page 47: ...he latch rotate the latch down and then remove the cover Battery backed write cache procedures Two types of procedures are provided for the BBWC option Removal and replacement of failed components o Removing the cache module on page 48 o Removing the battery pack on page 48 Recovery of cached data from a failed server Recovering data from the battery backed write cache on page 49 ...

Page 48: ...panel on page 30 4 Remove the PCI riser cage PCI riser cage on page 41 5 Remove the air baffle Air baffle on page 42 6 Remove the cache module To replace the component reverse the removal procedure CAUTION To prevent damage to the cache module during installation be sure the cache module is fully inserted before pressing down Removing the battery pack To remove the component 1 Power down the serve...

Page 49: ...he failed server Power down the server on page 25 If any data is stored in the cache module a green LED on the module flashes every 2 seconds CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost 3 Transfer the hard drives from the failed server to the recovery server station 4 Perform one of th...

Page 50: ...on page 30 4 Disconnect any external cables that are connected to the expansion board 5 Remove the PCI riser cage PCI riser cage on page 41 6 Disconnect any internal cables that are connected to the expansion board 7 Remove the expansion board To replace the component reverse the removal procedure Full length expansion board To remove the component 1 Power down the server on page 25 2 Extend the s...

Page 51: ...l procedure Heatsink To remove the heatsink 1 Power down the server on page 25 2 Extend the server from the rack on page 26 3 Remove the access panel Access panel on page 30 4 Remove the PCI riser cage PCI riser cage on page 41 5 Remove the air baffle Air baffle on page 42 6 Open the heatsink retaining bracket ...

Page 52: ...nk To replace the heatsink 1 Clean the old thermal grease from the processor with the alcohol swab Allow the alcohol to evaporate before continuing 2 Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution ...

Page 53: ...g latches 5 Install the air baffle 6 Install the PCI riser cage 7 Install the access panel Access panel on page 30 8 Install the server into the rack 9 Power up the server Power supply cage assembly To remove the component 1 Power down the server on page 25 2 Access the product rear panel on page 27 ...

Page 54: ...ent reverse the removal procedure Processor CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number IMPORTANT Processor socket 1 must always be populat...

Page 55: ...Removal and replacement procedures 55 6 Open the heatsink retaining bracket 7 Remove the heatsink ...

Page 56: ...cessor CAUTION To avoid damage to the system board Do not touch the processor socket contacts Always install the processor socket cover after removing the processor from the socket Do not tilt or slide the processor when lowering the processor into the socket To replace a processor IMPORTANT Be sure the processor remains inside the processor installation tool ...

Page 57: ...essor in the tool 2 Align the processor installation tool with the socket and install the spare processor CAUTION The processor is designed to fit one way into the socket Use the alignment guides on the processor and socket to properly align the processor with the socket Refer to the server hood label for specific instructions ...

Page 58: ...tool clicks and separates from the processor and then remove the processor installation tool 4 Close the processor retaining latch and the processor socket retaining bracket 5 Clean the old thermal grease from the heatsink with the alcohol swab Allow the alcohol to evaporate before continuing ...

Page 59: ...Removal and replacement procedures 59 6 Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution 7 Install the heatsink ...

Page 60: ...g RDIMMs and UDIMMs Attempting to mix these two types causes the server to halt during BIOS initialization To identify the DIMMs installed in the server see DIMM identification on page 84 To remove the component 1 Power down the server on page 25 2 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack on page 26 3 Remove the access pan...

Page 61: ...lkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the co...

Page 62: ...d the server from the rack on page 26 3 Remove all power supplies Hot plug power supply on page 32 4 Remove the access panel Access panel on page 30 5 Remove the PCI riser cage PCI riser cage on page 41 6 Remove the battery pack Removing the battery pack on page 48 7 Remove the air baffle Air baffle on page 42 8 Remove all DIMMs DIMMs on page 60 9 Remove the hot plug fans Hot plug fan on page 36 1...

Page 63: ...processor especially the contact area 15 Using your fingers remove the processor from the failed system board CAUTION To avoid damage to the system board Do not touch the processor socket contacts Always install the processor socket cover after removing the processor from the socket Do not tilt or slide the processor when lowering the processor into the socket 16 Loosen the system board thumbscrew...

Page 64: ...dures 64 18 Remove the system board To replace the component 1 Install the spare system board 2 Prepare the processor socket on the spare system board a Open the processor retaining latch and the processor socket retaining bracket ...

Page 65: ...oard 4 Install the processor on the spare system board CAUTION The processor is designed to fit one way into the socket Use the alignment guides on the processor and socket to properly align the processor with the socket Refer to the server hood label for specific instructions CAUTION Always install the processor parallel to the system board to avoid damage to the pins ...

Page 66: ...se to the top of the processor in one of the following patterns to ensure even distribution 8 Install the heatsink IMPORTANT Install all components with the same configuration that was used on the failed system board 9 Install all components removed from the failed system board 10 Install the access panel 11 Install the power supplies Hot plug power supply on page 32 12 Power up the server After y...

Page 67: ... process and should NOT be modified This option should only be used by qualified service personnel This value should always match the serial number sticker located on the chassis 4 Press the Enter key to clear the warning 5 Enter the serial number and press the Enter key 6 Select Product ID 7 Enter the product ID and press the Enter key 8 Press the Esc key to close the menu 9 Press the Esc key to ...

Page 68: ...Cabling 68 Cabling SAS hard drive cabling Optical drive cabling ...

Page 69: ...Cabling 69 BBWC battery cabling ...

Page 70: ..._jp HP ROM Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following Configuring system devices and installed options Enabling and disabling system features Displaying system information Selecting the primary boot controller Configuring memory options Language selection For more information...

Page 71: ...art assisted HP Insight Diagnostics installation or it can be installed through the HP PSP NOTE The current version of SmartStart provides the memory spare part numbers for the server To download the latest version see the HP website http www hp com support Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minu...

Page 72: ...ervers storage network and SAN environments plus selected non HP servers that have a support obligation with HP It is integrated with HP Systems Insight Manager A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced Details for both versions are available on the HP website http www hp com go insightremotesupport To download the software for...

Page 73: ... in RBSU disables the USB connectors on the local I O cable Internal USB functionality is unaffected Internal SD support An internal SD connector is available for use with embedded Hypervisors This solution provides for use of a permanently installed SD card in the internal connector decreasing the possibility of tampering or loss ...

Page 74: ...escription 1 Quick release levers 2 2 Systems Insight Display 3 Hard drive bays 4 SATA optical drive bay 5 Video connector 6 USB connectors 2 SFF model with optional hard drive cage Item Description 1 Quick release levers 2 2 Systems Insight Display 3 Hard drive bays 4 Hard drive bays optional ...

Page 75: ... LFF model Item Description 1 Quick release levers 2 2 Systems Insight Display 3 Hard drive bays 4 USB connectors 2 5 Video connector Front panel LEDs and buttons Item Description Status 1 UID LED and button Blue Activated Flashing blue System being remotely managed Off Deactivated ...

Page 76: ...state see Systems Insight Display LEDs on page 76 3 Power On Standby button and system power LED Green System on Amber System in standby but power is still applied Off Power cord not attached or power supply failure Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout The display enables diagnosis with the access panel installed ...

Page 77: ...r amber or red the server is experiencing a health event Combinations of illuminated Systems Insight Display LEDs the system power LED and the health LED indicate system status Systems Insight Display LED and color Health LED System power LED Status Processor amber Red Amber One or more of the following conditions may exist Processor in socket X has failed Processor X is not installed in the socke...

Page 78: ...to redundant power supply Redundant power supply fault Power supply mismatch at POST or power supply mismatch through hot plug addition Power cap off Amber Standby Power cap green Flashing green Waiting for power Power cap flashing amber Amber Power cap has been exceeded Power cap green Green Power is available IMPORTANT If more than one DIMM slot LED is illuminated further troubleshooting is requ...

Page 79: ...O 2 connector 17 NIC 3 connector 18 NIC 4 connector Rear panel LEDs and buttons Item Description Status 1 Power supply LED Green Normal Off System is off or power supply has failed 2 UID LED button Blue Activated Flashing blue System being managed remotely Off Deactivated 3 NIC iLO 2 activity LED Green Network activity Flashing green Network activity Off No network activity 4 NIC iLO 2 link LED Gr...

Page 80: ...2 HL FH 5 LP PCIe x8 4 1 PCIe x16 8 4 1 3 HL FH 6 LP PCIe x8 4 1 PCIe x8 4 1 Notes Primary denotes the risers are installed in the primary riser connector Secondary denotes the risers are installed in the secondary riser connector FL FH denotes full length full height HL FH denotes half length full height LP denotes low profile The PCIe x16 riser supports a maximum power of 150W with an HP power c...

Page 81: ...connector A 3 SAS power connector B 4 Front I O connector 5 SATA optical drive connector 6 Internal USB connector 7 System battery 8 Power supply backplane connector 9 NMI jumper 10 System maintenance switch 11 Processor socket 2 12 Primary riser connector 13 SD card slot 14 TPM connector 15 Processor socket 1 populated ...

Page 82: ...y is disabled S2 Off Off System configuration can be changed On System configuration is locked S3 Off Reserved S4 Off Reserved S5 Off Off Power on password is enabled On Power on password is disabled S6 Off Off No function On Clear NVRAM S7 Reserved S8 Reserved S9 Reserved S10 Reserved When the system maintenance switch position 6 is set to the On position the system is prepared to erase all syste...

Page 83: ...em erases any information that could support problem analysis but the NMI feature preserves that information by performing a memory dump before a hard reset To force the OS to invoke the NMI handler and generate a crash dump log the administrator can do any of the following Short the NMI jumper pins Press the NMI switch Use the iLO Virtual NMI feature For additional information see the whitepaper ...

Page 84: ... but mixing the two types is not supported To determine DIMM characteristics use the label attached to the DIMM and the following illustration and table Item Description Definition 1 Size 2 Rank 1R Single rank 2R Dual rank 4R Quad rank 3 Data width x4 4 bit x8 8 bit 4 Memory speed 10600 1333 MHz 8500 1066 MHz 5 DIMM type R RDIMM registered E UDIMM unbuffered with ECC For the latest supported memor...

Page 85: ...Component identification 85 SAS and SATA device numbers SFF device bay numbering Optional SFF device bay numbering LFF device bay numbering ...

Page 86: ...ff The drive is online but it is not active currently Flashing regularly 1 Hz Amber flashing regularly 1 Hz Do not remove the drive Removing a drive may terminate the current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or stripe migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not re...

Page 87: ...s possible Off Amber flashing regularly 1 Hz A predictive failure alert has been received for this drive Replace the drive as soon as possible Off Off The drive is offline a spare or not configured as part of an array PCI riser cage LEDs CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCI riser cage S...

Page 88: ...le 4 Green BBWC Status LED To interpret the illumination patterns of this LED see the following table LED3 pattern LED4 pattern Interpretation One blink every two seconds The system is powered down and the cache contains data that has not yet been written to the drives Restore system power as soon as possible to prevent data loss Data preservation time is extended any time that 3 3 V auxiliary pow...

Page 89: ...rnating green and amber blink pattern indicates that the cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Steady glow There is a short circuit across the battery terminals or within the battery pack BBWC features are disabled until the battery pack is replaced The life expectancy of a battery pack is typically more than three year...

Page 90: ... direct sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa Power supply specifications Depending on installed options the server is configured with one of the following power supplies HP ProLiant 1200 W Power Supply Specification Value Input requirements Rated input voltage 100 to ...

Page 91: ...r 857 W at 100V AC input 824 W at 200V AC input BTUs per hour 2925 at 100V AC input 2812 at 200V AC input Power supply output Rated steady state power 750 W at 100V to 120V AC input 750 W at 200V to 240V AC input Maximum peak power 750 W at 100V to 120V AC input 750 W at 200V to 240V AC input HP ProLiant 460 W Power Supply Specification Value Input requirements Rated input voltage 100 to 120 VAC 2...

Page 92: ...imum peak power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Hot plug power supply calculations For hot plug power supply specifications and calculators to determine electrical and heat loading for the server refer to the HP Enterprise Configurator website http h30099 www3 hp com configurator ...

Page 93: ...cache DDR double data rate DIMM dual inline memory module iLO Integrated Lights Out IML Integrated Management Log NMI non maskable interrupt NVRAM non volatile memory PCIe peripheral component interconnect express PCI X peripheral component interconnect extended POST Power On Self Test RBSU ROM Based Setup Utility ...

Page 94: ...Acronyms and abbreviations 94 SAS serial attached SCSI SATA serial ATA TPM trusted platform module UID unit identification USB universal serial bus ...

Page 95: ...utility 70 DIMMs 60 83 84 drive LEDs 86 E electrostatic discharge 29 environmental specifications 90 expansion boards 50 expansion slot covers 46 expansion slot covers removing 46 extending server from rack 26 F fans 36 89 features 74 front panel buttons 75 front panel components 74 H hard drive backplane 37 39 hard drive bays 74 hard drive blanks 31 hard drive cage 38 40 hard drive LEDs 86 hard d...

Page 96: ... accessing 27 removal and replacement procedures 25 removing server from rack 27 removing the access panel 30 resetting the system 83 S safety considerations 29 SAS hard drive LEDs 86 SD card slot 81 serial connector 78 spare part numbers 16 specifications 90 specifications environmental 90 specifications server 92 static electricity 29 status lights battery pack 88 switches 83 system battery 61 s...

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