NOTE:
NOTE:
NOTE:
NOTE: The HP Care Pack service part numbers below covers the HP Cisco MDS
9124e 12 port and 24 port Fabric Switch.
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
HP 3 year Next business day MDS 9124e Switch Hardware Support
UF313E
HP 3 year 4 hour 13x5 MDS 9124e Switch Hardware Support
UF972E
HP 3 year 4 hour 24x7 MDS 9124e Switch Hardware Support
UF973E
HP 3 year 6 hour 24x7 MDS 9124e Switch Hardware Support
UF974E
HP Installation Storage Switches Service
U5988E
Software Installation and StartUp Services
Software Installation and StartUp Services
Software Installation and StartUp Services
Software Installation and StartUp Services
HP Installation and Startup for Insight Control Server Deployment - previously Rapid
Deployment Pack
U5683E
NOTE:
NOTE:
NOTE:
NOTE: Provides installation on a Customer supplied server designated as a
Deployment Server. Includes the deployment of a single server. This new server will be
deployed using either one of the pre-configured scripts or an image. In addition, the
service will provide for the capture and storage of the configuration of the newly
deployed server and orientation on product usage. To be delivered during standard
office ours, standard office days.
HP Startup HP Systems Insight Manager Service
UA041E
HP Installation and Startup for Insight Control Software
UF369E
Software Operating Environment Care Packs
Software Operating Environment Care Packs
Software Operating Environment Care Packs
Software Operating Environment Care Packs
HP 1 year 24x7 10 incidents Microsoft/Novell Software Technical Support
U9269E
HP 1 year 24x7 10 incidents SuSE IA32 Software Technical Support
U9936E
NOTE:
NOTE:
NOTE:
NOTE: For more information, customer/resellers can contact:
www.hp.com/services/servers
NOTE:
NOTE:
NOTE:
NOTE: HP Care Pack services for the c3000 Enclosure cover the enclosure, power
supplies and fans. HP qualified rack options are covered by these services when
installed within the same rack. HP supported c-Class enclosure devices including pass
thru, Ethernet interconnect and virtual connect modules are also covered by the c7000
enclosure Care Pack services.
NOTE:
NOTE:
NOTE:
NOTE: SAN/Fabric switches for the HP c-Class BladeSystem are not covered under
the c7000 enclosure Care Packs, SAN/Fabric switches carry separate Care Packs.
SAN/Fabric Switch Care Pack service level support should always be uplifted to match
existing storage or server service level.
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
HA103A3#6X4
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
HA104A3#6X4
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
HA105A3#6X4
Support Plus
Support Plus
Support Plus
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, 3 Years
HA109A3#6X4
Support Plus 24 - Onsite HW support 24x7, 4hr response and SW support offsite,
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, 3 Year
HA110A3#6X4
Proactive 24 Service - Mission Critical proactive environment 24x7 4hr onsite HW
support, 3 Years
HA111A3#6X4
Critical Service - Mission Critical proactive environment 6-Hour Call-to-Repair onsite
HW support, 3 Years
HA112A3#6X4
Installation & Start-up Services
Installation & Start-up Services
Installation & Start-up Services
Installation & Start-up Services
QuickSpecs
HP BladeSystem c3000 Enclosure
HP BladeSystem c3000 Enclosure
HP BladeSystem c3000 Enclosure
HP BladeSystem c3000 Enclosure
Related Options
DA - 12790 Worldwide — Version 42 — November 14, 2011
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