HP AdvanceStack 100VG Installation Manual Download | Manualshive

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Troubleshooting

The primary tools for troubleshooting the Switch 100VG Module are the
LEDs on the front of the Switch 2000. Refer to ‘‘Slot and Port LED Behavior’’
on page 5. Also, refer to the installation guide shipped with the Switch 2000,
for more detailed troubleshooting information.

Customer Support Services

Hewlett-Packard offers support 24 hours a day, seven days a week through
the use of automated electronic services including:

Hewlett-Packard BBS and World Wide Web

Hewlett-Packard FTP Library Service on the Internet
CompuServe
HP Network Phone-In Support (NPS)
HP FIRST FAX Retrieval Service

These services are described on the card at the front of this manual.

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Summary of Contents for AdvanceStack 100VG

Page 1: ...HP AdvanceStack Switch 100VG Module Installation Guide ...

Page 2: ...rrors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Hewlett Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett Packard See the warranty card included with the product A copy of the specific warranty terms applicable to your Hewlett Packard prod...

Page 3: ...t 3 Enter bin to set the transfer type to binary 4 Enter cd pub networking software 5 Enter get filename to transfer the file to your computer then quit CompuServe 1 Login to CompuServe 2 Go to the hp service 3 Select HP Systems Disks Tapes etc 4 Select Networking Products library 5 Download the compressed file named J3100 exe and then quit World Wide Web http www hp com go network_city Select the...

Page 4: ...on you requested will be sent to you by return fax Additional HP Support Services In addition to the above services you can purchase various HP telephone support services which provide you expert HP technical assistance Network Phone In Support provides you support at an hourly rate In the USA call 1 800 790 5544 In other countries please contact your local HP Response Center to see if this servic...

Page 5: ...representative Features The HP AdvanceStack 2 Port 100VG Module can enhance your Switch 2000 in the following ways You can use the module to connect different 100VG media types to your Switch 2000 You can add change or remove either the module itself or a transceiver in the module without shutting down the entire switch You can install up to six 100VG modules in your Switch 2000 enabling you to fu...

Page 6: ......

Page 7: ... Unused Slot 2 Customizing the Port Configuration 7 Rebooting the Switch 8 Removing or Replacing a Module 9 Adding Replacing or Removing a Transceiver 11 Troubleshooting 13 Customer Support Services 13 Specifications 14 Regulatory Statements 15 v ...

Page 8: ......

Page 9: ...f the six module slots as follows 1 Install the 100VG Module in a Switch 2000 slot page 2 2 Customize the configuration for the module ports unless the default port configuration is satisfactory for your network application see page 7 3 Reboot the switch page 8 Other optional procedures include Hot Swapping one module for another that is replacing one module with another without turning off power ...

Page 10: ...nsceiver s you plan to use in the 100VG module The module operates properly with either one or two HP 100VG transceivers installed 1 Slide out the blank LED label strip from the label slot corresponding to the physical slot in which you will install the module The LED label strips have a small loop on the left end Use your fingernail or a small implement to catch the loop and slide the label to th...

Page 11: ...e of the module are in the open position rotated away from the face plate then push the module into the slot until you feel the extractor handles contact the switch chassis The handles will move slightly upwards when they contact the chassis loosen these two screws LED Label Slot A Module Slot A Replace the blank LED label strip with the 100VG LED label strip Module Slot B Figure 1 Remove the Cove...

Page 12: ...ch handle by using a flat blade or Torx 10 screwdriver Be careful not to overtighten the screws If the switch has power during module installation the LEDs will behave as described on the next page If you have not already done so install the LED label strip as described in step 1 raise extractor handles tighten these two screws Figure 3 Extractor Handles in the Raised Closed Position Self test LED...

Page 13: ...ure that the handles on the module are fully in the closed position and the screws in the handles are tightened If the module slot Fault LED continues flashing unscrew the screws open the handles remove the module and re install it If the Fault LED continues flashing remove the module and contact your HP authorized LAN dealer or HP networking support representative If a module is not installed pro...

Page 14: ...k If you have not already done so install the LED label strip for the 100VG module as described in step 1 The port enabled LED 1 2 will be lit for each port that is up The transmit Tx and or receive Rx LEDs for each port that is transmitting and or receiving packets will flash when traffic is detected on the port 9 Customize the port configuration if necessary See Customizing the Port Configuratio...

Page 15: ...values that will work for most networks The 100VG port default configuration is Enabled Yes Mode Master MAC Trunk port trunking None Broadcast Limit 0 If necessary configure the port s in the module by using the switch console interface See the Console User s Guide shipped with the Switch 2000 and the online Help provided in the console interface itself If the default port configuration shown abov...

Page 16: ...xample installing a 100VG module in a slot that was previously used for an Ethernet module page 9 Changing certain switch configuration parameters through the console interface in this case the console provides messages indicating when the switch must be rebooted for the configuration change to be activated You do not need to reboot the switch when Replacing a module with the same type of module o...

Page 17: ...d you until it releases from the slot and the Fault and status LEDs for that slot are off N o t e During removal or installation the module and switch connectors will momentarily be only partially connected The fault LED for the slot flashes rapidly to indicate this state and normal switch operation is temporarily suspended until the module connector is completely separated from the switch connect...

Page 18: ...you will not install another module in the slot that is you leave it empty then re attach a slot cover plate over the empty slot opening and replace the LED label strip for that slot with a blank LED strip saved previously 6 If you are removing a module or replacing a module with a different type for example replacing an Ethernet module with a 100VG module then reboot the switch as described under...

Page 19: ...provided with your Switch 2000 is installed on any unused port or transceiver slot 1 Disconnect any network cables attached to the module for which you will add replace or remove a transceiver 2 Remove the module from the Switch 2000 a Loosen the screws in the extractor handles of the module b Simultaneously rotate both extractor handles downward and pull the module toward you until it releases fr...

Page 20: ...lectrostatic discharge ESD 4 Do one of the following If you are adding a new transceiver or replacing one transceiver with another 1 Use the instructions provided with the transceiver to install it in the module 2 Re Install the module in the Switch 2000 using the instructions under Installing a Module in an Unused Slot on page 2 and begin with step 3 If you are removing a transceiver without repl...

Page 21: ...00 for more detailed troubleshooting information Customer Support Services Hewlett Packard offers support 24 hours a day seven days a week through the use of automated electronic services including Hewlett Packard BBS and World Wide Web Hewlett Packard FTP Library Service on the Internet CompuServe HP Network Phone In Support NPS HP FIRST FAX Retrieval Service These services are described on the c...

Page 22: ...C 32 F to 131 Relative humidity 15 to 95 at 40 C 104 F non condensing Maximum altitude 4 6 km 15 000 feet Electromagnetic Emissions FCC part 15 Class A CISPR 22 1985 Class A EN55022 1988 Class A VCCI Class 1 Complies with Canadian EMC Class A requirements Immunity See the Declaration of Conformity in the installation guide for the HP J3100A AdvanceStack Switch 2000 14 ...

Page 23: ...in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept a...

Page 24: ...erference in which case the user may be required to take adequate measures Declaration of Conformity This product is designed for operation with the J3100A HP AdvanceStack Switch 2000 and is listed in the Declaration of Conformity included in the HP AdvanceStack Switch 2000 Installation Guide DOC Statement Canada Complies with Canadian EMC Class A requirements 16 ...

Page 25: ......

Page 26: ...Technical information in this document is subject to change without notice Copyright 1996 Hewlett Packard Company Printed in USA 9 96 Manual Part Number 5966 5117 5966 5117 ...

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