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ALM LED is steady on or flashes
If the ALM LED of the MPU is steady on or flashes, it indicates that the firewall is faulty.
For example, the ALM LED is on when the system is over-temperature. In this case, the system displays the
following output:
%Jun 25 14:38:45:444 2010 HP DRVMSG/3/TempCritical:
CPU temperature critical in Slot 3, index is 1.
To solve the problem, check the output (such as the system temperature and PCB voltage alarms) on the
serial terminal and the software management tool.
If the cause cannot be located in the steps above and the problem persists, record the above information,
and contact your local sales agent.
Interface module failures
RUN LED is off
If the RUN LED of the interface module is off, it indicates that the interface module is powered off or
faulty.
Follow these steps to troubleshoot the interface module failure:
1.
Check whether the firewall is powered on.
2.
If the firewall is powered on, check whether the interface module is plugged in a correct slot (slots
1 through 4).
3.
If the interface module is plugged in a right slot, you can be sure that the interface module is faulty.
Execute the
display version
command. The following output appears.
Slot3:
The Board is present, state is unknown
4.
If the cause cannot be located in the steps above and the problem persists, contact your local sales
agent.
RUN LED fast flashes
20 minutes after the firewall is powered on or the interface module is plugged into the firewall, if the RUN
LED of the interface module still fast flashes at 8 Hz, it indicates that the interface module application
program fails to start or the interface module is faulty. In this case, the interface module is in position, and
if you enter the
display version
command, the system displays the following output:
Slot3:
The Board is present, state is unknown
To sole this problem, contact your local sales agent.
Power supply failures
Power LED is off
If the firewall cannot be powered on and the power LED on the front panel is off, it indicates that the
power supply is faulty.
