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HP 9000 Series 743 Service Handbook Download Page 107

Troubleshooting

Running System Verification Tests

4-17

To access the Support Tools Manager, you must be logged in as “root” or “superuser”, and
perform the following steps:

1

In a terminal window, type the following at the # prompt to invoke the command line
interface:

#  cstm

2

The following message appears:

Support Tool Manager  Version A.01.00

Type ‘help’ for a list of available commands:

CSTM>

3

To verify the system operation, type the following at the

CSTM>

 prompt:

CSTM>

 verify  all

Messages similar to the following appear:

Verification has started on device (CPU).

Verification has started on device (FPU).

CSTM>Verification of (FPU) has completed.

CSTM>Verification of (CPU) has completed.

4

Press Enter to return to the

CTSM>

 after all test results are reported

.

5

To exit the Support Tools Manager, enter the following:

CTSM>

  exit

If any tests failed, run Self Test and ISL diagnostics to isolate the problem.

Summary of Contents for 9000 Series 743

Page 1: ...Service Handbook HP 9000 Series 700 Model 743 HP Part No A2636 90604 Edition E1097 Go to the Table of Contents ...

Page 2: ...ential damages in connection with the furnishing performance or use of this mate rial Hewlett Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett Packard This document contains proprietary information that is protected by copyright All rights reserved No part of this document may be photocopied reproduced or translated to anoth...

Page 3: ...nd used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a partic ular installation If this equipment does cause harmful interference to radio or television reception determined by turning the equipment off and on you can correct the interference by one or more of the following measures Reor...

Page 4: ...ry Statements iv Australia EMC Standards This equipment has applied for and received approval to display the Aus tralian C Tick mark according to the standards of AS NZS 2064 1 2 1992 and AS NZS 3548 1995 VCCI Class A ITE ...

Page 5: ...nstallation and configuration Stand on a static free mat Wear a static strap to ensure that any accumulated electrostatic charge is discharged from your body to ground Connect all equipment together including the static free mat static strap routing nodes and peripheral units Keep uninstalled printed circuit boards in their protective antistatic bags Handle printed circuit boards by their edges on...

Page 6: ...Electrostatic Discharge ESD Precautions vi ...

Page 7: ...ectrostatic Discharge ESD Precautions v 1 Product Information Product Description 1 2 Technical Information 1 6 Electrical 1 6 Regulatory Compliances 1 7 Environmental Requirements 1 7 Hardware Support 1 9 Field Repair Philosophy 1 9 Additional Technical Information 1 9 Schematics 1 9 Supported Products 1 10 Accessory Cards 1 11 Typical External Devices 1 12 Cables 1 12 ...

Page 8: ...4 System Failure LED 2 5 Power LED 2 5 Graphics Circuit 2 6 Keyboard 2 7 Memory Controller Circuit 2 7 Memory Map 2 8 I O Controller ASIC 2 10 Built in Interfaces 2 11 Audio 2 11 HP Parallel 2 13 RS 232 Ports 2 14 AUI LAN 2 16 SCSI 2 17 PS 2 Ports 1 and 0 2 19 VME Controller ASIC 2 20 Graphics Accessory Cards 2 23 RAM Cards 2 24 Interval Timers 2 26 ...

Page 9: ... Path Configuration Menu 3 9 Primary or Alternate Path Menus 3 10 Console Path Menu 3 10 Keyboard Path Menu 3 11 Mode Configuration Menu 3 12 Setting Values in the Mode Configuration Menu 3 13 Mode Configuration Menu Selections 3 14 Boot Search Control 3 14 Console Search Control 3 15 Keyboard Search Control 3 15 Test Configuration 3 15 Control Flags 3 16 Interactive Testing 3 18 Interactive Testi...

Page 10: ...rmation in Menus 3 29 4 Troubleshooting Introduction to Troubleshooting 4 2 Diagnostic Overview 4 2 ISL Environment 4 3 Boot ROM Selftests 4 4 Hardware Initialization Support 4 5 Go No Go Selftest Support 4 5 Failure Indications 4 5 Early Selftest 4 6 Read Write Memory Test 4 6 Read Only Memory Test 4 6 Late Selftest 4 6 Extended Selftest 4 6 Firmware Selftest Failures 4 8 Interpreting the Front P...

Page 11: ...ty Error 4 22 HPMC Caused by a Multi Bit Memory Parity Error 4 23 Interpreting the Table 4 23 Determining the Faulty Memory Card 4 24 Chassis Test Codes 4 25 Introduction 4 25 Interpreting Chassis Codes 4 25 Chassis Code Terms 4 26 5 Field Replaceable Units Introduction 5 2 New Parts 5 2 Exchange Parts 5 2 Local Office Information 5 3 Replaceable Parts 5 4 Tools Required and Preliminary Procedures...

Page 12: ... 13 Preliminary Requirements 5 13 Spacer Standoffs 5 13 Removal 5 14 Replacement 5 14 Removing and Replacing GSC Cards 5 15 Preliminary Requirements 5 15 Removal 5 15 Replacement 5 16 Removing and Replacing the GSC Adapter 5 17 Preliminary Requirements 5 17 Removal and Replacement 5 17 Removing and Replacing the PMC Adapters 5 19 Preliminary Requirements 5 19 Removal and Replacement 5 19 Removing ...

Page 13: ...ront Panel 5 30 Preliminary Requirements 5 30 Removal and Replacement 5 30 Socketed ICs 5 31 Preliminary Requirements 5 31 Removing and Replacing Socketed ICs 5 31 Removing and Replacing the Real Time Clock Battery 5 33 Preliminary Requirements 5 33 Replacement 5 33 Removing and Replacing the PCMCIA Adapter 5 34 Removal 5 34 Replacement 5 34 6 Reference Documentation Introduction 6 2 ...

Page 14: ...Location 4 8 Model 743 Board Computer Exploded View 5 4 Captive Screws Single and Dual Slot 743 5 9 Retaining Screws and Standoffs 5 14 GSC Fasteners 5 16 Extension Adapter Fasteners 5 18 Removing the Labels and Springs 5 20 Removing the Sleeves 5 21 Removing the PMC Expansion Adapter 5 22 Removing a PMC card from the Expansion Adapter 5 23 Removing the PMC Bridge Adapter 5 24 Removing a PMC card ...

Page 15: ...cifications 2 17 SCSI Connector Pinouts 2 18 PS 2 Connector Pinouts 2 19 VME P1 J1 Pin Assignments Signal Mnemonics 2 20 VME P2 J2 Pin Assignments Signal Mnemonics 2 21 Supported Graphics Configurations 2 23 RAM Failure Chassis Codes vs RAM Slot 2 24 Real Time Clock Specifications 2 25 Interval Timer Specifications 2 26 Model 743 Board Computer Power Requirements 2 27 Main Menu Options 3 5 Paths f...

Page 16: ...ts xvi Processor Module Error Data Cache Parity 4 22 Multi Bit Memory Parity Error 4 23 Memory Address Ranges 4 24 Chassis Code Terms 4 26 Chassis Codes 4 27 Replaceable Parts 5 5 Reference Documentation 6 2 ...

Page 17: ...1 1 1 Product Information ...

Page 18: ...lot requires PCI Mezzanine Card PMC bridge board General System Connect GSC expansion kit or HCRX graph ics board Three slot requires PMC bridge and expansion boards or GSC expansion kit with ATM card CPU PA RISC PA7100 LC processor performance 64 or 100 MHz Cache 256 KB Clocks Battery backed real time clock Interval timers One 32 bit Two 16 bit Watchdog timer Operating systems HP UX 9 05 or later...

Page 19: ...d or external Color monitors HP A4490D 17 inch resolution 1280 x 1024 HP A4331D 20 inch resolution 1280 x 1024 Terminal text only connected to RS 232 port Optional Graphics Capability Graphics chip set providing onboard including accelerated I O graphics GSC expansion kit provides two slots for GSC HP A4267A 8 plane graphic cards HCRX8 or HCRX24 graphics boards allow the choice of one HP A4267A gr...

Page 20: ...quires installation of an expansion kit or an HCRX graphics board and occupies two VME slots Up to four RAM cards may be installed three cards in RAM stack 1 one card in RAM stack 2 RAM cards may be placed in any order A higher capacity mem ory card can be added on top of a lower capacity card or you can reverse the order with a lower capacity card on top of a higher capacity card Standard Feature...

Page 21: ...th one additional GSC site GSC HP A4267A graphics card FWD SCSI card 3 slot Upgrade PMC expansion board with two PMC sites requires PMC bridge ATM Network Card up to 2 GSC expansion kit required can not be used with HCRX graphics Other Supported Configurations Hewlett Packard supports only products with HP approved parts accessories peripherals operating systems and applica tion programs ...

Page 22: ...r Systems Electrical This section lists the electrical requirements for the Model 743 The following table shows the power requirements for a 743 without on board graphics a No on board graphics RAM or accessory cards Table 1 1 Model 743 Power Requirements Assembly Model 743 64 Model 743 100 5 12 12 5 12 12 System boarda 6 1A 0 1A 0 1A 7 5A 0 1A 0 1A RAM Cards 0 2A 0 0 0 2A 0 0 On board graphics 0 ...

Page 23: ...60950 Electromagnetic Certification FCC 47 cfr part 15 sub part J Class A VCCI Class A EN55022 CISPR22 Class A Australia C Tick AS NZS 2064 1 2 1992 and AS NZS 3548 1995 Table 1 3 Environmental Requirements Temperature Operating 0 to 55 C 10 c min rate of change maximum Non operating 40 to 70 C Humidity Operating 40 C 95 RH max Altitude Operating 4 600m 15 000 ft to 40 C Non operating 15 300m 50 0...

Page 24: ...ure 1 1 Model 743 VMEbus Board Computer Temperatures NOTE The Model 743 should only be operated in an environment that is free from conductive pollution including dry non conductive pollution which could become conductive due to expected condensation VME Controller 900C CPU 950C ECL 950 C Graphics Controller 1010 C I O Controller 870C SRAM 1000 C ...

Page 25: ... In some cases an assembly may be exchanged for rebuilt assembly Other assemblies may only available as new Refer to Chapter 5 for information on replacement parts Additional Technical Information Additional technical information on these products can be found in the HP 9000 Series 700i rt Model 743i rt and 748i VMEbus Computer Systems Technical Data Sheet Schematics Hewlett Packard support is lim...

Page 26: ...rals operating systems and application programs are supported by Hewlett Packard Any product with other than HP approved hardware or software connected or installed must have the non HP approved hardware and software removed by the customer before On Site repair is con ducted The following lists describe the products supported by HP ...

Page 27: ... Adapter provides two sites for third par ty PMC cards HP UX only HP A4509A PMC Expansion Adapter provides two additional sites for third party PMC cards requires PMC Bridge Adapter HP UX only HP A4262A GSC Expansion Kit GSC Mezzanine cards HP A4267A 8 Plane Color Graphics Card HP A4268A FWD SCSI HP J3420A ATM supported only by HP UX PCMCIA supported only by HP RT 10 MB Flash disk card 20 MB Flash...

Page 28: ...n to Standard 25 Pin F HP A4301A RS 232 High Density 9 Pin to Standard 9 Pin M HP A4302A Audio High Density 9 Pin to Stereo Line In HP A4303A LAN High Density 15 Pin to 15 Pin AUI HP A4304A Video High Density 15 Pin to Standard 15 Pin F HP A4305A Video High Density 15 Pin to EVC connector HP A4167A Video Standard 15 Pin M to EVC connector for use with GSC graphics card and EVC monitor Standard cab...

Page 29: ...Product Information Supported Products 1 13 Keyboard and Mouse The Model 743 supports the following HP A2840A Keyboard with mini DIN connector HP A2839A Mouse with mini DIN connector ...

Page 30: ...ective assem bly with a new or rebuilt assembly The product is then returned to the customer This service is available through a service contract or a time and materials basis On Site Repair On Site Repair is performed at the customer s site This service is available through a service contract or a time and materials basis Customer Repair Customers have the option of repairing their own HP product...

Page 31: ...2 1 2 Functional Description ...

Page 32: ...em Board The system board provides the following functionality to the Model 743 CPU Boot ROMs Graphics Memory controller VME interface I O controller which controls the following interface circuits LAN Single ended SCSI HP Parallel Audio RS 232 Figure 2 1 shows a top and front view of the Model 743 Board Computer ...

Page 33: ...Functional Description Overview 2 3 Figure 2 1 Model 743 VMEbus Board Computer Top and Front View ...

Page 34: ...r s last 6 characters are labeled on the EEPROM The first group of digits are typically 080009 If the system board or EEPROM is replaced the system administrator uses the complete LAN ID number to reconfigure the networked system Should replacement be necessary for these parts the customer is responsible for providing replacement custom OEM ROMs A Program Timer Module contains the system clock All...

Page 35: ...aning Table 2 1 LED Indicators SYSFAIL Red POWER Green Meaning Possible Solution Off Off No Power Check for board seating in chassis On 2Hz Flash Normal Power on selftest On Off Memory Failure Troubleshoot for failed RAM card or problem with the RAM connec tion On 1 Flash sec CPU board Failure Replace the system board On 4 Flash sec No console identified Check the console search path and keyboard ...

Page 36: ... of monitors Graphic monitors connect to the 15 pin video connec tor Figure 2 2 shows the video connector and Table 2 2 shows the video connector pinouts Figure 2 2 Video Connector Table 2 2 Video Connector Pins and Signals Pin Number Signal Pin Number Signal 1 GND 9 GND 2 GND 10 HSYNC 3 RED 11 GND 4 GND 12 GND 5 GREEN 13 NC 6 GND 14 GNC 7 BLUE 15 VSYNC 8 GND ...

Page 37: ...ror Checking and Correcting ECC function checks memory word read write operations and detects both single bit and double bit errors If the ECC detects a single bit error it will be corrected Double bit errors are detected but not corrected Tri ple and quadruple bit errors are grouped in nybbles using a 64 bit memory bus The Model 743 uses two RAM card locations RAM stacks are labeled on the system...

Page 38: ... Future Use F030 0000 F031 FFFF 128K VME ASIC VME ASIC 2 space VME registers F032 0000 F03F FFFF 896K Future Use F040 0000 F07F FFFF 4M VME VME I O space F080 0000 F3FF FFFF 56M VME PCI VME PCI I O space F400 0000 F5FF FFFF 32M Graphics ASIC Graphics Slot 2 F600 0000 F7FF FFFF 32M Graphics ASIC Graphics Slot 3 F800 0000 F9FF FFFF 32M Graphics ASIC Graphics Slot 1 FA00 0000 FBFF FFFF 32M Graphics A...

Page 39: ...gisters FFF8 8000 FFF8 BFFF 16K GSC I O Flex Module 2 FFF8 C000 FFF8 FFFF 16K PMC PCI ASIC 2 registers FFF9 0000 FFFB AFFF 172K Reserved FFFB B000 FFFB BFFF 4K Reserved HPMC test FFFB C000 FFFB DFFF 8K Reserved CPU use FFFB E000 FFFB EFFF 4K CPU CPU registers FFFB F000 FFFB FFFF 4K CPU Memory controller FFFC 0000 FFFF FFFF CPU Local Global Broadcast Processor Space Table 2 3 Main Memory map Low Ad...

Page 40: ...248K OEM Secondary ROM space F00B E000 F00B FFFF 8K X25 F00C 0000 F00F FFFF 256K EEPROM space F010 0000 F010 0FFF 4K Interrupt Registers F010 1000 F010 1FFF 4K Parallel port DMA Registers F010 2000 F010 2FFF 4K Parallel Interface Registers F010 3000 F010 3FFF 4K Parallel Port DMA Reset F010 4000 F010 4FFF 4K Audio F010 5000 F010 5FFF 4K RS 232 F010 6000 F010 6FFF 4K SCSI F010 7000 F010 7FFF 4K LAN...

Page 41: ... sub system by providing phone and modem functions Other special DSP applications can also be down loaded to this card The CODEC combines CD quality stereo A D converters for microphone and line input levels D A converters for driving headset and line outputs are used The input sampling rate and format are programmable as are the input gain control used for software control of recording levels and...

Page 42: ...ono microphone input Stereo Line Input Mono speaker output Stereo Line Out CODEC Crystal CS4215 or Analog Devices AD1849 Sampling rate Up to 48 KHz Table 2 6 Audio Connector Pinouts Pin No Signal 1 Mic GND 2 Headset right 3 Microphone B 4 Line in left 5 Headset left 6 Not used 7 Line in right 8 Microphone A 9 Not used ...

Page 43: ...density micro D sub connector is used for the HP Parallel interface An HP A4300A conversion cable is required to convert to standard PC compatible 25 pin female D sub Table 2 7 lists the technical information for the HP Parallel interface Figure 2 4 shows the HP parallel connector Figure 2 4 HP Parallel Connector Table 2 7 HP Parallel Interface Specifications Type Centronics and BUSY handshakes Da...

Page 44: ...A4301A conversion cable is required to convert it to a standard PC compatible 9 pin male D sub The maximum baud rate listed is the hardware limit Actual transfer rates depend upon the operating system and application load Table 2 9 shows the RS 232 C Specifications Table 2 8 HP Parallel Connector Pinouts Pin Number Signal Pin Number Pin Number 1 NSTROBE 10 NACK 19 GND 2 Data 0 11 BUSY 20 GND 3 Dat...

Page 45: ...Table 2 10 shows the RS 232 C connector pinouts Parity Odd even none one zero Stop bits 1 1 5 2 Connector Type 9 pin female micro D sub Controller 16550 UART compatible megacell Table 2 10 RS 232 C Connector Pinouts Pin No Signal Pin No Signal 1 DCD 7 RTS 2 RXD 8 CTS 3 TXD 9 RI 4 DTR 5 GND 6 DSR Table 2 9 RS 232 C Specifications ...

Page 46: ...ne circuits include the LAN chip set timer and the transceiver chip The LAN chip set serves the dual function of a DMA controller and an Ethernet IEEE 802 3 control ler Encoded data from the serial interface adaptor SIA is transmitted by the transceiver chip Data from the network is sent by the transceiver chip to the SIA The AUI connector enables connections to an external MAU Figure 2 6 shows th...

Page 47: ...those devices must have their terminator removed If an external disk drive is used an active ter minator must be used on the last drive s uncabled connector Table 2 12 shows the SCSI interface specifications Figure 2 7 shows the SCSI connector Figure 2 7 SCSI Connector Table 2 12 SCSI Interface Specifications Type SCSI II ANSI x3 131 1986 8 bit single ended Data Rate Synchronous 5MBytes second Dev...

Page 48: ...Signal 1 GND 21 GND 41 ATN 2 GND 22 GND 42 GND 3 GND 23 GND 43 BSY 4 GND 24 GND 44 ACK 5 GND 25 GND 45 RST 6 GND 26 DATA 0 46 MSG 7 GND 27 DATA 47 SEL 8 GND 28 DATA 2 48 CND 9 GND 29 DATA 3 49 REQ 10 GND 30 DATA 4 50 INO 11 GND 31 DATA 5 12 GND 32 DATA 6 13 NC 33 DATA 7 14 GND 34 Data Parity 15 GND 35 GND 16 GND 36 GND 17 GND 37 GND 18 GND 38 5 19 GND 39 GND 20 GND 40 GND ...

Page 49: ...nd one PS 2 mouse port In the Boot Console Handler s hardware menu and on the front panel they are listed as PS 2 0 Kbd and PS 2 1 Figure 2 8 shows the PS 2 connector Figure 2 8 PS 2 Connector Table 2 14 shows the PS 2 connector pinouts Table 2 14 PS 2 Connector Pinouts Pin No Signal 1 Data 2 Not used 3 GND 4 5 5 Clock 6 Not used ...

Page 50: ...ble 2 16 list the VMEbus connector pinout information Table 2 15 VME P1 J1 Pin Assignments and Signal Mnemonics Pin Number Row A Row B Row C 1 D00 BBSY D08 2 D01 BCLR D09 3 D02 ACFAIL D10 4 D03 BG0IN D11 5 D04 BG0OUT D12 6 D05 BG1IN D13 7 D06 BG1OUT D14 8 D07 BG2IN D15 9 GROUND BG2OUT GROUND 10 SYSCLOCK BG3IN SYSFAIL 11 GND BG3OUT BERR 12 DS1 BR0 SYSRESET 13 DS0 BR1 LWORD 14 WRITE BR2 AM5 15 GND B...

Page 51: ...A01 IRQ1 A08 31 12 Vdc 5 V STDBY 12 Vdc 32 5 Vdc 5 Vdc 5 Vdc Table 2 16 VME P2 J2 Pin Assignments and Signal Mnemonics Pin Number Row A Row B Row C 1 User Defined 5 Vdc User Defined 2 User Defined Ground User Defined 3 User Defined Reserved User Defined 4 User Defined A24 User Defined 5 User Defined A25 User Defined 6 User Defined A26 User Defined 7 User Defined A27 User Defined 8 User Defined A28...

Page 52: ... User Defined 19 User Defined D21 User Defined 20 User Defined D22 User Defined 21 User Defined D23 User Defined 22 User Defined Ground User Defined 23 User Defined D24 User Defined 24 User Defined D25 User Defined 25 User Defined D26 User Defined 26 User Defined D27 User Defined 27 User Defined D28 User Defined 28 User Defined D29 User Defined 29 User Defined D30 User Defined 30 User Defined D31 ...

Page 53: ...The board computer can be configured using the Boot Console Handler in configuration mode for several graphics situations Table 2 17 shows monitor resolution and refresh rates for installed on board graphics and HP A4267A graphics cards Table 2 17 Supported Graphics Configurations Display Pixel Resolution Display Refresh Rate Onboard Graphics HP A4267A 8 Plane GSC Card HP A4315A 8 Plane or HP A431...

Page 54: ...pping feature determines what size card is in each location during power on If errors are found during the memory tests the system displays a chassis code Table 2 18 lists the chassis code errors with the physi cal RAM slot they relate to See Chapter 5 for more information on Chassis Codes Table 2 18 RAM Failure Chassis Codes vs RAM Slot 0x Code RAM Slot 27100 RAM error physical slot 0 27101 RAM e...

Page 55: ...volt lithium batteries HP part number 1420 0525 Use of any other battery can cause fire or explosion The battery backed clock is implemented in the I O controller ASIC Once power is applied to the system board the battery backed clock time is read by the operating system only during system initialization Once the operating system is booted real time is kept using the timer built into the CPU The b...

Page 56: ...l ity Table 2 20 lists the interval timer specifications Watchdog Timer The VME controller ASIC also includes a watchdog timer When enabled the watchdog timer generates at service mode after 256 ms if not reset by software If the software does not reset it then it generates a hardware reset Table 2 20 Interval Timer Specifications Timer 1 Length 32 bits cascadeable into timer 2 Timer 2 Length 16 b...

Page 57: ...X graphics board P1 and P2 connectors NOTE VME P1 and P2 connectors use two or more pins to carry power or grounds to the board computer Check the VME P1 and P2 pinout tables for exact pin identification for power and grounds Table 2 21 lists power requirements Figure 2 9 shows power distribution a No on board graphics RAM or accessory cards Table 2 21 Model 743 Board Computer Power Requirements A...

Page 58: ...Functional Description Power Distribution 2 28 Figure 2 9 Power Distribution Diagram ...

Page 59: ...3 1 3 Configuration ...

Page 60: ...s chapter provides detailed information on the various types of configurations available for the Model 743 board computer This chapter provides step by step instructions for using the Boot Console handler and information about graphics configuration ...

Page 61: ... boot Locate hardware faults Most Boot Console Handler operations are performed by selecting actions or data values from a menu Select menu items by typing a one or two digit number then pressing the Enter Return key shown in step by step procedures as Enter The system can immediately perform simple configuration changes such as changing the value of a path More comprehensive changes such as chang...

Page 62: ... 1994 Hewlett Packard Company All rights 128 Mbytes of memory configured System Search started Press Esc to discontinue the Auto Boot process 3 Press the Esc key to discontinue the autoboot process The system displays a message stating the Auto Boot Process has been aborted and then displays the Main Menu as shown MAIN MENU Key Operation 1 Boot From a Device 2 Path Configuration 3 Mode Configurati...

Page 63: ...s Enter Return Table 3 1 describes the key functions and operations that you can invoke from the Main Menu Table 3 1 Main Menu Options Operation Description Boot From a Device This menu lets you select a device from a list of present working devices in the current hardware configuration The LAN interface lets other systems act as boot devices Path Configuration The underlying menus show the device...

Page 64: ... any of a mode s attributes Interactive Testing This menu item lets you execute individual optional tests or enter the debug environment Firmware Information This menu item lets you display the revision information of the main ROM and the names and revision numbers for all extension ROMs Table 3 1 Main Menu Options Operation Description ...

Page 65: ...onfiguration BOOT DEVICE SELECT PRIMARY PATH is now SCSI 6 0 ALTERNATE PATH is now SCSI 5 0 Key Operation 1 PCMCIA ATA 0 2 PCMCIA ATA 1 3 BPN 4 LAN 5 SCSI 6 FWSCSI_1 7 FWSCSI_2 8 FWSCSI_3 9 BPR 0 Previous Menu 33 Effective ISL Mode AUTOMATIC 66 Auto Search for Boot Devices 77 Reset the System 88 Boot ALTERNATE PATH Device Now 99 Boot PRIMARY PATH Device Now Press Key then press Enter Return 0 To d...

Page 66: ...A boot session begins when System power is turned on The reset switch is pressed Following a transfer of control from an operating system The Boot From a Device menu is the only menu from which you can view systems which are capable of both installing software and from which you can boot in order to install operating system software These are known as INSTALL systems The bottom portion of the Boot...

Page 67: ...ath 2 Alternate Boot Path 3 Console Path 4 Keyboard Path 0 Previous Menu 77 Reset the System Press Key then press Enter Return The Path Configuration menu shows the current values of the Primary Alternate Console and Keyboard paths and allows you to select which path to change Paths are used as a means of storing the address information of a specific device This stored description may be used late...

Page 68: ...ernate Path Menus Selecting a device from this menu causes the system to search for devices in that path When they are found they are displayed in a numbered list From that list you can choose the preferred boot device for the Primary and or Alternate device The bottom section of the menu allows you to Return to the previous menu Repeat the search for bootable devices rescan Reset the system Conso...

Page 69: ...om section of the menu allows you to Return to the previous menu Repeat the search for console devices Reset the system Keyboard Path Menu Selecting this menu causes a scan for attached keyboards A numbered list is presented showing ports where a keyboard is attached You choose which keyboard you will use by typing in the number opposite the preferred port and pressing Enter Only one keyboard can ...

Page 70: ...lays the MODE CONFIGURATION menu as shown MODE CONFIGURATION Mode is now USER Key Edited Mode Attribute Class 1 Boot Search Control 2 Console Search Control 3 Keyboard Search Control 4 Test Configuration 5 Control Flags 0 Previous Menu 44 Set Mode Default Values 77 Reset the System 66 Cancel ALL changes To edit Mode Attributes press Key then press Enter Return There are up to three mode configurat...

Page 71: ...te the preferred Console Path by answering two prompts The text of the first prompt is Press 1 to select this console this prompt will change in size reflecting changes in res olution when the text of the prompt is clear and the size is what you want press 1 Imme diately the second prompt will appear It s text is Press ESC to confirm you must press the Esc key promptly because there is a short tim...

Page 72: ... list and the Available Module list The Search Order list is used by the Boot ROM to locate a boot device The names of the devices appear in the order in which they will be used The Available Modules list displays paths and interfaces which may be moved to the upper section Selecting an item in either of these two lists causes it to be moved to the last position in the other list carrying it s num...

Page 73: ... be moved to the upper sec tion Selecting an item in either of the two lists causes it to be moved to the last portion of the other list The bottom section of the menu allows a user to return to the previous menu the Mode Configuration menu Test Configuration The menu is split into two sections or lists The top section lists the names of the optional tests which will be executed when the Fast Boot...

Page 74: ...means that console input will not be enabled Auto Boot Select YES means that at power on or reset an attempt will be made to locate and boot from a boot device Diagnostics to RS 232 A YES means that chassis codes will be sent to the RS 232 A device This device is initialized to operate at 9600 baud 8 bits per byte and no parity If this device is the console the console should have the same operati...

Page 75: ...ing of the search list and try again This process will continue indefinitely NO means that if the attempt to locate a boot device fails invoke the Boot Console Handler Interactive Console Search YES means that at power up or reset use the interactive console selection method to locate a console NO means that the console and keyboard search lists will be used to locate a console device Table 3 3 Mo...

Page 76: ...n Menu 4 Enter The system displays the Interactive Testing menu as shown INTERACTIVE TESTING Key Operation 1 CPU S S 2 HIL INIT 3 GRAPHICS 1 INIT 4 GRAPHICS 2 INIT 5 GRAPHICS 3 INIT 6 GRAPHICS 4 INIT 0 Previous Menu 44 Enter Debug Environment 77 Reset the System To run a test Press Key then press Enter Return Table 3 4 provides a description for the types of interactive tests available on the Mode...

Page 77: ...while running interactive tests will not be tested if select ed For example A monitor is connected to the GRAPHICS 1 sub system and you select the Table 3 4 Interactive Tests Test Description CPU S S Tests the CPU super scalar operations HIL INIT Initializes and tests the HIL interface This test supports the Model 748i VME system s HP HIL connector used with its EISA converter board If no HIL devi...

Page 78: ...s sub system That sub system was tested at console selection time and if it is work ing it will not be tested If the device is not physically present the test will report hardware not present The bottom section of the menu allows you to Return to the previous menu Enter the debug environment Reset the system ...

Page 79: ...m has To access the Firmware Information menu from the Main Menu enter the following 5 Enter The system displays the Firmware Information as shown FIRMWARE INFORMATION PDC Version 307 2 Release 1 Extension ROMs Name Revision Name Revision CPU 1 00 MIOC 1 00 CACHE 1 00 RAM 1 00 Misc I O 1 00 MSGS Eng 1 01 VME 1 02 EISA 1 02 PCMCIA ATA 2 00 ISA 1 00 BPN 2 00 RS 232 1 01 LAN 2 00 SCSI 2 00 PS 2 2 00 ...

Page 80: ...Cache ROM Misc I O Miscellaneous I O ROM VME VME ROM BPN Backplane Networking ROM LAN LAN ROM PS 2 Keyboard Mouse ROM GRAPHICS Graphics ASIC ROM FORTH Forth ROM MIOC CPU Memory I O Controller RAM ROM in CPU MSGS Eng Language ROM EISA EISA Controller RS 232 Serial ROM SCSI SCSI ROM HIL HP HIL ROM FW SCSI FWSCSI ROM PCI PCI Tray ROM PMC PMC Bridge Expander ROM GSC GSC Expansion Card ROM PCMCIA ATA P...

Page 81: ...nu displays the following Model name System board serial number Cache size and the amount of available RAM Name and revision number of major ICs All interfaces currently configured in the system To access the Hardware Information menu enter the following from the Main Menu 6 Enter The system displays the Hardware Information menu as shown HARDWARE INFORMATION Computer Model 9000 743 System Board S...

Page 82: ...Configuration Hardware Information 3 24 The bottom section of the menu allows you to Return to the previous menu Reset the system ...

Page 83: ...ys the Hardware Component Info screen as shown HARDWARE COMPONENT INFO I O ASIC AUDIO HP PARALLEL RS 232 A LAN 080009 8C8641 SCSI PS 2 0 PS 2 1 Key Operation 0 Previous Menu 77 Reset the System Press Key then press Enter Return To view the VME ASIC Hardware Component Info screen enter the following from the Hardware Information menu 2 Enter HARDWARE COMPONENT INFO VME ASIC Rev 4 BPN 080009 000000 ...

Page 84: ...ormation The Hardware Information menu shows the locations of the graphics hardware indicated by GRAPHICS 1 2 and 3 The identifying number may changed depending on the sys tem board type and graphics accessory cards installed see Graphics Configuration in this chapter ...

Page 85: ... BPR Backplane ROM Configuration SYSTEM CONFIGURATION Key Operation 1 BPN configuration 2 BPR configuration 0 Previous Menu 77 Reset the System Press Key then press Enter Return 1 Pressing 1 Enter puts the following BPN submenu on the screen CPU No 0 Anchor 0x00200000 AM code 0x30 value examples 0 0x00200000 0x30 Type vlue s then press Enter Return The general sequence of operations in this menu i...

Page 86: ...f operations in this menu is 6 Type in the data VME address AM Code as one line as indicated by the value ex ample listed below the AM code line 7 Press Enter to exit this menu There are 2 data values for BPR separated by spaces Values not entered are ignored Val ues entered or shown with a 0x prefix are hex numbers otherwise they are decimal An arbitrary number of commands may be added to the deb...

Page 87: ... HP UX 10 0 or later must be installed to support three graphics displays HP RT supports only one graphics display Graphics Information in Menus Table 3 6 lists the graphics sub system combinations with how their installed positions display in the Hardware Information Menu Table 3 6 Graphics Sub System Combinations Graphics Configuration Boot Console Menu Label 743 Onboard graphics GRAPHICS 1 1 HP...

Page 88: ...h 3 Console Path 4 Keyboard Path 0 Previous Menu 77 Reset the System Press Key then press Enter Return 2 Select the Console Path menu by pressing 3 Enter The system displays a Console Path menu similar to the following HCRX board and on board graphics On board graphics GRAPHICS 1 HCRX board GRAPHICS 2 HCRX board and HP A4267A card no on board graphics HCRX board GRAPHICS 1 HP A4267A card GRAPHICS ...

Page 89: ...ocation where the monitor is connect ed The Console Path Monitor Type menu displays At the top of the menu the current Console Path and its graphic connection is displayed as CONSOLE PATH is GRAPHICS n where n is the connector number CONSOLE PATH MONITOR TYPE CONSOLE PATH is GRAPHICS 1 Type is Key 1 Key Resolution Hz Style 1 1280 by 1024 72 2 1024 by 768 75 3 1024 by 768 70 4 1024 by 768 75 Flat P...

Page 90: ...Configuration Graphics Configuration 3 32 4 Enter the number for the desired graphics configuration 5 Enter the following to save the changes and return to the previous menu 5 5 Enter ...

Page 91: ...4 1 4 Troubleshooting ...

Page 92: ... be familiar with the HP UX operating system and be able to start and stop processes You should familiarize yourself with the various diagnostic software available and understand what the test results indicate Diagnostic Overview Three types of diagnostics are available for the Model 743 Selftests are part of the Boot ROM code They initialize and test the functional ar eas needed to boot the opera...

Page 93: ...d The ISL program is the first program loaded into main memory from an external media LAN disk or tape and launched by the initial program loader IPL routine from the Boot Administration environment The ISL environment provides the following capabilities Execute user entered commands to modify boot device paths and boot options in stable storage Run offline diagnostic programs as described later i...

Page 94: ...top if a test fails Boot ROM Selftests are run on the following circuits CPU floating point and TLB I O and memory controller VME I O conversion If the board computer is installed in a Model 748 VMEbus System that system s EISA module will also be tested Since Selftests exercise key hardware parts an error normally means the boot process stops LED s indicate progress status and errors Selftest seq...

Page 95: ...erienced failures is virtually impossible Failure Indications As the Selftest progresses the LEDs display the current state At the end of the test a power up with no errors is indicated by the green LED turned on and blinking and by immediate entry into the boot scanner If a failure occurred during the Selftests then that failure will be indicated on the LEDs at the end of the tests If there was m...

Page 96: ...ory sub system using reads only Late Selftest The late Selftest runs tests on functions which require memory or aren t needed to config ure memory It also cleans up after the Selftest setting registers to values suitable for normal operation The Late Selftest performs the following tests Cache I O bus interface Extended Selftest The purpose of the extended Selftest is to test those areas of the bo...

Page 97: ...Troubleshooting Boot ROM Selftests 4 7 The extended Selftest tests these devices Time of day clock RTC The three timers RS 232 ports A B SCSI LAN Graphics if installed HP HIL HP IB VMEbus HP Parallel ...

Page 98: ...puter s front panel and ASCII encoded chassis codes which are output through the RS 232 A port Interpreting the Front Panel LEDs The Model 743 provides two LEDs located to the left and right of the reset switch as shown in Figure 4 1 The red LED is labeled SYSFAIL and the green LED is labeled POWER Figure 4 1 Model 743 LED Location Red LED Reset Switch RS232 A Green LED ...

Page 99: ...e Refer to Using the Emer gency Interactive Console Search in Chapter 3 to set the console path If this fails replace the system board On Off Memory Failure Troubleshoot for failed RAM card or problem with the RAM connection On 1 Flash second CPU board Failure Replace the system board On 4 Flash second No console identified Check the console search path and keyboard connections If no problem is fo...

Page 100: ... The system displays the following PDC Processor Dependent Code Version 300 0 release 0 c Copyright 1994 Hewlett Packard Company All rights 128 Mbytes of memory configured System Search started Press Esc to discontinue the Auto Boot process 3 Press and hold the Esc key as soon as the screen appears The system displays the Main Menu as shown MAIN MENU Key Operation 1 Boot From a Device 2 Path Confi...

Page 101: ...ICE SELECT PRIMARY PATH is now SCSI 6 0 ALTERNATE PATH is now SCSI 5 0 Key Operation 1 PCMCIA ATA 0 2 PCMCIA ATA 1 3 BPN 4 LAN 5 SCSI 6 FWSCSI_1 7 FWSCSI_2 8 FWSCSI_3 9 BPR 0 Previous Menu 33 Effective ISL Mode AUTOMATIC 66 Auto Search for Boot Devices 77 Reset the System 88 Boot ALTERNATE PATH Device Now 99 Boot PRIMARY PATH Device Now Press Key then press Enter Return 0 To determine which bootab...

Page 102: ...ot session begins when System power is turned on The reset switch is pressed Following a transfer of control from an operating system The Boot From a Device menu is the only menu from which you can view systems which are capable of both installing software and from which you can boot in order to install operating system software These are known as INSTALL systems The bottom portion of the Boot Fro...

Page 103: ...ystem To run a test Press Key then press Enter Return When an interactive test is run the pass fail message appears at the bottom of the menu For more information and examples on Interactive Tests see the section Interactive Test Menu in this manual Table 4 2 Interactive Tests Test Function CPU S S Tests the CPU super scalar operations HIL INIT Initializes and tests the HIL interface This test sup...

Page 104: ... interface LAN interface logic parallel interface audio RS 232 PS 2 keyboard and mouse interface real time clock and the PC floppy interface and drive memtest tests and verifies the memory arrays If an error is detected the diagnostic reports the memory card that needs replacement and its slot number Memtest also pro vides a map of the memory configuration so that the user can identify the type of...

Page 105: ... connectors on the board computer s right side RAM stack 2 is on the other side behind the LEDs and Audio port The low number slot position is next to the system board Note that a maximum of three RAM cards are supported in RAM stack 1 and only one RAM card is supported in RAM stack two Table 4 3 lists each RAM card location in each of the two RAM stacks Table 4 3 RAM Stack Cards Physical Slot Num...

Page 106: ... Support Tools Manager a command line interface accessed through the cstm command a menu driven interface accessed through the mstm command and the graphical user interface accessed through the xstm command For more information on these user interfaces see the online man pages by entering the following at an hpterm command line prompt man cstm man mstm man xstm For information on the enhanced onli...

Page 107: ...elp for a list of available commands CSTM 3 To verify the system operation type the following at the CSTM prompt CSTM verify all Messages similar to the following appear Verification has started on device CPU Verification has started on device FPU CSTM Verification of FPU has completed CSTM Verification of CPU has completed 4 Press Enter to return to the CTSM after all test results are reported 5 ...

Page 108: ...owing procedures are pointed out in the above example Processor State Information HPMC General Registers 0 31 00 07 00000000 15147165 FFFEFFFF FD79FFFF FF7EEBEF FF7E77FE 40480805 FFFFFBFF 08 0F 50000190 50560480 FFFFFEFF FFFFFFF7 D7FFF3FF FFDFBFF3 FFFFFF7F FFFEF3FF 10 17 180C4442 20280001 6FFFBFEF FFFBFDBD F7FFF5BF FEFFE6EF FFFFFFD7 FEDFDFFC 18 1F D4070342 05900040 FB6FFEFF 7FFDDFDF 00000000 DF5DC...

Page 109: ... Bus Check Word System Responder Word Action 0x80000000 0x40000000 N A N A Replace CPU board 0x20000000 N A 0x00210003 0x00000000 0xEFFFFFF Refer to Determin ing the Faulty Memory Card later in this chapter 0x20000000 N A 0x00310007 0xF0000000 0xF01FFFFF Replace CPU board 0x20000000 N A 0x00310007 0xF0200000 0xF0207FFF Replace EISA tray if present or replace CPU board 0x20000000 N A 0x00310007 0xF...

Page 110: ...ent otherwise check VME cards and or replace CPU board 0x20000000 N A 0x00310007 0xFA000000 0xFBFFFFFF Check VME system configuration and or replace CPU board 0x20000000 N A 0x00310007 0xFC000000 0xFFBFFFFF Replace EISA tray if present otherwise check VME system configuration and or replace CPU board 0x20000000 N A 0x00310007 0xFFC00000 0xFFD1FFFF Replace CPU board 0x20000000 N A 0x00310007 0xFFF8...

Page 111: ...0x00310007 0xFFF88000 0xFFF8BFFF Replace optional GSC card in GSC Slot 2 if present or replace CPU board 0x20000000 N A 0x00310007 0xFFF8C000F 0xFFFFFFFF Replace CPU board Table 4 4 PIM Action Table Check Type Word Cache Check Word Bus Check Word System Responder Word Action ...

Page 112: ...The value in the CPU State word indicates that register values and addresses stored in Sta ble Storage at the time of the HPMC were saved The value of the Cache Check word identifies that logic in the processor module detected a data cache parity error Ignore the value in the System Controller Status word Table 4 5 Processor Module Error Data Cache Parity Word Value Check Type 0x80000000 CPU State...

Page 113: ...ress words indicate that a multi bit memory parity error was detected by logic in the memory module Ignore the value in the System Controller Status word The System Responder contains the hexadecimal address of the faulty memory location Read the following section Determining the Faulty Memory Card to determine which memory card contains the faulty memory location Table 4 6 Multi Bit Memory Parity...

Page 114: ...ard you need to know the capacity of each memory card The value of the System Responder Address corresponds to the memory ranges of each mapped memory card Table 4 7 lists memory address ranges If the value of the System Responder Address is outside of the range of the installed mem ory cards replace the CPU Table 4 7 Memory Address Ranges Memory Range Responder Address Range 0 16 0x00000000 0x00F...

Page 115: ...n be seen scrolling up from the display s bottom If the scrolling stops perform the following steps 1 Note the chassis code displayed at the bottom of the display 2 Look up the chassis code in the chassis code tables then find out what its function test or error description is 3 If a non error description or an error message is found the field replaceable unit FRU that is indicated as processing t...

Page 116: ... Model 743 system board to repair the board computer Chassis Code Terms Table 4 8 shows the abbreviations used in the chassis codes Table 4 8 Chassis Code Terms ALU Arithmetic logic Unit CPU Central Processing Unit DTLB Data Translation Lookaside Buffer FLT Floating Point Co Processor IODC I O Dependent code IPL Initialize Program Loader HPMC High Priority Machine Check MIOC Memory and I O Control...

Page 117: ...MC due to cache error System board 22041 I cache bad size System board 22042 D cache bad size System board 22043 HPMC due to data cache error System board 22044 HPMC due to I2 cache error System board 22045 HPMC due to I1 cache error System board 23003 Fatal error occurred writing to EEPROM System board 2408F Co processor failure System board 2503F HPMC due to bus error System board 27000 HPMC due...

Page 118: ...LT System board 41080 CPU diagnostics System board 41081 CPU basic System board 41082 CPU ALU branching System board 41086 CPU bit operations System board 41087 CPU arithmetic conditioner System board 4108A CPU arithmetic side effects System board 4108B CPU control registers System board 4108C CPU external interrupts System board 41083 CPU shadow System board 4108D CPU super System board 41090 TLB...

Page 119: ...tem board 410D7 MIOC EDC single bit error System board 401D8 MIOC EDC double bit error System board 410D9 MIOC parity System board 410DA MIOC quick RAM test System board or RAM card 401DB MIOC normal RAM test System board or RAM card 42090 Cache data lines System board 42091 Cache address lines System board 42092 I cache RAM System board 42093 D cache RAM System board 42094 Cache tag System board ...

Page 120: ...Non destructive RAM System board or RAM card 48000 I O ASIC registers System board 48003 Error reading IODC bytes System board 48004 Error reading Entry INIT System board 48005 Error executing Entry INIT System board 48006 Error reading Entry IO System board 48101 Core I O module System board 48102 LAN loopback System board 48300 Entering I O Selftest System board 48301 Real Time Clock I O ASIC Sy...

Page 121: ...C System board 63001 Error reading from stable storage contents invalid System board 68007 Entry I O error System board 68008 Invalid device class System board 6A008 No bootable device found Mass storage 6C200 RAM configuration System board or RAM card 6C20F Forward progress indicator System board 6C201 Starting RAM initializing destructively System board or RAM card 6C202 Starting RAM initializin...

Page 122: ...e EISA card in Model 748 EISA slot n Chassis code 6C2E1 slot 1 6C2E2 slot 2 6C2E3 slot 3 6C2E4 slot 4 EISA card in Model 748 6C2E0 Finished initializing Model 748 s EISA sub system System board or Model 748 s EISA board 6C400 Get stable storage console System board 6C440 Initialize stable storage System board 6C500 Get primary path System board 6C540 Initialize primary path System board 6C550 Test...

Page 123: ... path System board 6C700 Get manufacturing defaults System board 6C780 Load IPL other path System board 6C7F0 Other IPL fault System board 6C7F1 Bad IPL other address System board 6C7F2 Bad LIF magic other System board 6C7F3 Bad IPL size other System board 6C7F4 Bad IPL entry other System board 6C7F8 Bad IPL checksum other System board 6C7FF Branching to other IPL System board 6CB00 TOC handler en...

Page 124: ...Troubleshooting Chassis Test Codes 4 34 A3002 Error occurred writing to EEPROM System board CCA00 Power fail recover System board Table 4 9 Chassis Codes 0x Code Function Test or Error Replace ...

Page 125: ...5 1 5 Field Replaceable Units ...

Page 126: ...le for some items at a reduced cost When an exchange part is ordered your account will be charged for a new part Place failed exchange parts in anti static bags and package them securely in a sturdy container It s a good idea to save the containers and static free bags you receive parts in and use them to ship returned parts Return failed exchange parts to your exchange parts source as soon as pos...

Page 127: ... service office for future reference USA Europe Support Materials Organization Hewlett Packard Company 8050 Foothills Boulevard Roseville CA 95678 USA Telephone 916 786 8000 Support material Services Europe Hewlett Packard Ltd Filton Road Stoke Gifford Bristol BS12 6QZ United Kingdom Telephone 44 272 799910 Name Address City State ZIP Telephone ...

Page 128: ...Replaceable Parts 5 4 Replaceable Parts Figure 5 1 highlights the major pieces of the Model 743 assembly and Table 5 1lists the part numbers of the Model 743 replaceable parts Figure 5 1 Model 743 Board Computer Exploded View ...

Page 129: ...15 A2636 66016 2 8 Mbyte RAM card 16 Mbytes RAM card 32 Mbyte RAM card 64 Mbyte RAM card A2636 69006 A2636 69007 A2636 69008 A2636 66005 A2636 66006 A2636 69007 A2636 66008 3 Real Time Clock Battery See Warning 1420 0525 not shown PMC Bridge Adapter PMC Expansion Adapter A4504 60001 A4504 60002 4 GSC Adapter A2636 66012 5 GSC Graphics card 8x8 GSC FWD SCSI card A2636 66003 A2969 60003 not shown HC...

Page 130: ... or explosion Lithium batteries can explode if mistreated Do not put lithium batteries in fires try to recharge or disassemble them not shown RS 232 C cable LAN AUI cable Video cable HP Parallel cable Audio cable EVC Monitor Video cable A2636 61601 A2636 61602 A2636 61603 A2636 61604 A2636 61605 A4500 62009 Table 5 1 Replaceable Parts Callout Number Description Exchange Part Number New Part Number...

Page 131: ...hin wall nutdriver maximum outer diameter of 5 7mm 0 225 in Socketed surface mount 32 pin IC removal tool AMP part number 821903 1 or equivalent Preliminary Procedures Perform the following steps before any removal or replacement of a Field Replaceable Unit 1 Exit application programs and shut down the computer 2 Power off the VME chassis 3 Remove all cables connected to the board computer 4 Set u...

Page 132: ...atic discharge Static charges can build up in people to a potential of several thousand volts by simply walking across a room Protect integrated circuits by Using a static free work place and wearing clothes that do not hold static charges before handling any of the workstation s PC boards Unplugging the power supply before removing or installing a part Touching sheet metal with your fingers befor...

Page 133: ...e before you remove the board computer from its VMEbus chassis 1 Perform the steps in the Preliminary Procedures section of this chapter Removal Follow these steps to remove the board computer from its VMEbus chassis 1 Loosen the captive screws labeled 1 and 2 in Figure 5 2 at each end of the board com puter which hold the computer in the VMEbus chassis 2 Raise both ejector levers outwards and pul...

Page 134: ...ard Computer 5 10 Replacement 1 Loosen the captive screws labeled 1 and 2 3 and 4 in Figure 5 2 at each end of the board computer and the Extension panel 2 Raise both ejector levers outwards and pull the board computer and extension out of the VMEbus chassis ...

Page 135: ...ories attached Remove the following accessories before returning a failed system board to Hewlett Packard s board exchange program Single VME slot 743 RAM cards Front panel EEPROMs PCMCIA Adapter and Flash Disk card 743rt only Dual VME slot 743 RAM cards 3 x 5 GSC Cards Graphics FWD SCSI HCRX Graphics board or Expansion Kit adapter fixture EEPROMs PCMCIA Adapter and Flash Disk card 743rt only Fron...

Page 136: ...board computer s application Both ROMs must be removed from the failed system board and re installed in the replacement system board The failed system board will then have the EEPROM that was on the new or exchange system board 4 After removing all the accessories place them on the new exchange board and send in the failed board 5 Reinstall the 743 in it s chassis Removing and Replacing the 743 Bo...

Page 137: ...g section Spacer Standoffs carefully Spacer Standoffs When installing RAM cards EDC A 0202 SM directly onto the CPU board 1 If the existing CPU spacers are silver colored install the RAM card and secure with the screws provided in the kit 2 If the existing spacers are gold colored remove the spacers and screws and set them aside Replace the spacers and screws with the silver colored spacers and th...

Page 138: ...off the RAM stack or board computer 3 Repeat the procedure for multiple RAM cards The standoffs between cards act as retaining screws for the card below remove them to access the card Replacement 1 To replace a card remove the old card following the removal procedure 2 Place the new card so the card is orientated the same way as the old card was 3 Line up the connectors to match then gently seat t...

Page 139: ... the following steps before you remove a GSC card 1 Remove the 743 from it s chassis Removing and Replacing the 743 Board Computer page 5 9 Removal Follow these steps to remove a GSC card 1 Working from the back of the Model 743 Board Computer the GSC graphics cards are in either the right hand or center position shown in Figure 5 4 2 Remove the two M2 5X5 screws that hold the card to the front pa...

Page 140: ...two M2 5X6 screws which hold the GSC card to the adapter Expansion Kit fixture 4 Remove the card by lifting it upwards out of the GSC connector Replacement To replace the graphics card reverse the steps in the procedure for removing a graphics card M2 5X5 Screw panel locations Fixture screws positions ...

Page 141: ...ents Perform the following steps before removing the GSC adapter Expansion Kit from your Model 743 1 Remove the 743 from it s chassis Removing and Replacing the 743 Board Computer page 5 9 2 Remove any GSC cards Removing and Replacing GSC Graphics FWD SCSI cards Removal and Replacement Follow these steps to remove the adapter from your Model 743 1 Remove the two M2 5X6 screws from the bottom of th...

Page 142: ...gure 5 5 Extension Adapter Fasteners 2 Remove the four DIN connector M2 5X12 screws from the bottom of the system board 3 Remove the adapter assembly from the system board by lifting straight up and disen gaging it from the centered connector M2 5X12 screws M2 5X6 screws ...

Page 143: ...from it s card cage See Removing and Replacing the Model 743 Board Com puter earlier in this chapter Removal and Replacement Follow these steps to remove the adapters from your Model 743 1 Remove the ejector handle sleeve labels and springs as shown in Figure 5 6 2 Remove the ejector handle sleeves as shown in Figure 5 7 3 Remove the expansion adapter s two front panel screws as shown in Figure 5 ...

Page 144: ...Field Replaceable Units Removing and Replacing the PMC Adapters 5 20 Figure 5 6 Removing the Labels and Springs Ejector Handle Sleeves ...

Page 145: ...Field Replaceable Units Removing and Replacing the PMC Adapters 5 21 Figure 5 7 Removing the Sleeves ...

Page 146: ...Field Replaceable Units Removing and Replacing the PMC Adapters 5 22 Figure 5 8 Removing the PMC Expansion Adapter ...

Page 147: ...pters 5 23 6 To remove a PMC card from the expansion adapter remove the four screws from the bottom of the expansion adapter and separate the PMC card from the expansion adapt er as shown in Figure 5 9 Figure 5 9 Removing a PMC card from the Expansion Adapter ...

Page 148: ...rs 5 24 7 Remove the bridge adapter s four front panel screws as shown in Figure 5 10 8 Remove the bridge adapter s four VME connector screws as shown in Figure 5 10 9 Separate the bridge adapter from the board computer Figure 5 10 Removing the PMC Bridge Adapter ...

Page 149: ... the bot tom of the bridge adapter and separate the PMC card from the bridge adapter as shown in Figure 5 11 NOTE To replace the adapters reverse the steps in the procedure for removing the adapters When installing an expansion adapter be certain that the connector between the bridge adapter and the expansion adapter is fully seated This may require removing memory cards to access the bridge adapt...

Page 150: ...h side of the graphic s connector that fasten through the front panel Preliminary Requirements Perform the following steps before removing an HCRX board from your Model 743 1 Remove the 743 from it s chassis Removing and Replacing the 743 Board Computer page 5 9 NOTE There is one GSC connector on the left side of an HCRX board To remove a GSC card from this connector see Removing and Replacing GSC...

Page 151: ...rom the bottom of the system board 3 Remove the two small screws at each end of the graphic connector on the front panel 4 Remove the HCRX board from the computer by lifting it straight up from the centered connector Replacement To replace an HCRX board reverse the steps in the procedure for removing a board M2 5X12 screws M2 5X6 screws Front Panel screws ...

Page 152: ...nt panel extension from the Model 743 1 Remove the 743 Removing and Replacing the 743 Board Computer page 5 9 2 Remove any GSC cards Removing and Replacing GSC Graphics cards 3 Remove the Expansion adapter or HCRX board Removal and Replacement Follow these steps to remove the front panel extension 1 Remove the M2 5X6 screws which hold the panel extension to the front panel as shown in Figure 5 13 ...

Page 153: ...Field Replaceable Units Removing and Replacing the Front Panel Extension 5 29 NOTICE To replace the front panel extension reverse the steps for removing the front panel extension ...

Page 154: ...Panel Extension NOTE The RFI clips on the front panel are not individually replaceable Replacing the RFI clips requires the complete front panel Removal and Replacement Follow these steps to remove the front panel 1 Remove the interface port jack screws There are two around each port SCSI video etc using the appropriate 3mm 0 125 in or 4mm 0 160 in nutdriver The Port Jack Screws are shown in Figur...

Page 155: ...eir Model 743 VMEbus Board Computer was purchased from Preliminary Requirements Perform the following steps before removing a socketed IC 1 Remove the743 from it s chassis 2 Remove accessory cards or boards which block the computer s left side and center po sitions Removing and Replacing Socketed ICs Perform the following steps to remove a socketed IC If you are replacing a socketed IC reverse the...

Page 156: ...Field Replaceable Units Socketed ICs 5 32 Figure 5 15 Removable ICs 2 Use the IC removal tool to carefully grasp and remove the IC PDC EEPROM OEM ...

Page 157: ...delines when handling old batteries Do not put lithium batteries in fires Do not try to recharge lithium batteries Do not disassemble lithium batteries Removal Perform the following steps before removing the RTC battery from your Model 743 1 Remove the 743 from it s chassis 2 Remove any RAM or accessory cards installed at the board computer s left position Replacement Follow these steps to replace...

Page 158: ...appropriate section in this chapter Removal 1 Hold the computer up and look in the space between the board computer and the adapt er Look for the positions of the standoffs holding the adapter away from the board computer at these positions are the retaining screws holding the adaptor to the board computer 2 Locate the retaining screw positions on the bottom of the board computer 3 Remove the scre...

Page 159: ...6 1 6 Reference Documentation ...

Page 160: ...ort Tool Manager User Guide 5963 4444 ODE User Guide 5962 3648 HP 9000 Series 700 Diagnostics Manual Volume 1 09740 90041 HP 9000 Series 700 Diagnostics Manual Volume 2 09740 90043 HP 9000 Series 700 Support Tape CD ROM User s Manual B2380 90000 PA RISC Support Tools Manual Licensed Users Volume 1 SPU 5960 3149 PA RISC Support Tools Manual Licensed Users Volume 2 Device Adapters MUXes 5960 3153 PA...

Page 161: ...port Tools Manual Licensed Users Volume 7 Utili ties 5960 3161 PA RISC Support Tools Manual Licensed Users Volume 8 ISL Support Tools 5960 3163 PA RISC Support Tools Manual HP Employees 5960 3165 Table 6 1 Reference Documentation Manual Title Part Number ...

Page 162: ...Reference Documentation Introduction 6 4 ...

Page 163: ...ning ODE based 4 14 documentation reference 6 2 dual slot upgrades 1 4 E ECC 2 7 EEPROM 2 4 3 3 electromagnetic certifications 1 7 electrostatic discharge v emergency mode 3 13 emissions regulations iii environmental air flow 1 7 alttitude 1 7 humidity 1 7 requirements 1 7 temperature 1 7 ESD v expansion GSC 1 11 PMC 1 11 extended selftest 4 6 external devices 1 12 F FCC iii Federal Communications...

Page 164: ...6 VME 2 20 PMC bridge 1 11 expansion 1 11 PMC adapters 5 19 power distribution 2 27 requirements 1 6 2 27 power requirements 1 6 precautions electrostatic discharge v primary path 3 10 product description 1 2 PS 2 2 19 connector 2 19 pinouts 2 19 R RAM card 4 15 RAM cards 1 11 2 24 removal 5 13 RAM stacks 2 24 4 15 real time clock 2 25 reference documentation 6 2 regulations emissions iii regulato...

Page 165: ...emperature 1 7 board 1 8 testing interactive 4 13 tests interactive 3 19 running system verification 4 16 timer watchdog 2 26 timers interval 2 26 tools 5 7 U upgrades 1 4 3 slot 1 5 dual slot 1 4 user interface 1 3 V video connector 2 6 pinouts 2 6 VME slot configuration 1 2 VME controler 2 20 VME pinouts 2 20 W watchdog timer 2 26 ...

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