HP 5850 - Deskjet Color Inkjet Printer, Reference Manual

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Solving Hard Drive Problems
Table D-4 Solving Hard Drive Problems
Hard drive error occurs.
Cause Solution
Hard disk has bad sectors or has failed. 1. In Microsoft Windows XP, right-click Start , click
Explore , and select a drive. Select File > Properties >
Tools . Under Error-checking , click Check Now .
In Microsoft Windows Vista, right-click Start , click
Explore , and right-click on a drive. Select
Properties then select the Tools tab. Under Error-
checking click Check Now .
2. Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Disk transaction problem.
Cause Solution
Either the directory structure is bad or there is a problem with
a file. In Microsoft Windows XP, right-click Start , click Explore , and
select a drive. Select File > Properties > Tools . Under Error-
checking , click Check Now .
In Microsoft Windows Vista, right-click Start , click Explore ,
and right-click on a drive. Select Properties then select the
Tools tab. Under Error-checking click Check Now .
Drive not found (identified).
Cause Solution
Cable could be loose. Check cable connections.
The system may not have automatically recognized a newly
installed device. See reconfiguration directions in Solving Hardware Installation
Problems on page 207 . If the system still does not recognize
the new device, check to see if the device is listed within
Computer Setup. If it is listed, the probable cause is a driver
problem. If it is not listed, the probable cause is a hardware
problem.
If this is a newly installed drive, run the Computer Setup utility
and try adding a POST delay under
Advanced > Power-On
Options .
The device is attached to a SATA port that has been disabled
in Computer Setup. Run the Computer Setup utility and ensure the device's SATA
port is enabled in
Storage > Storage Options .
Drive responds slowly immediately after power-up. Run Computer Setup and increase the POST Delay in
Advanced > Power-On Options .
Solving Hard Drive Problems 193