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HP 4310s - ProBook - Core 2 Duo 2.1 GHz, Maintenance And Service Manual

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HP 4310s - ProBook - Core 2 Duo 2.1 GHz Maintenance And Service Manual Download Page 1

HP ProBook 4310s Notebook PC
HP ProBook 4311s Notebook PC

Maintenance and Service Guide

Document Part Number: 531680-001

August 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides 
comprehensive information on identifying computer features, components, and spare parts; troubleshooting 
computer problems; and performing computer disassembly procedures.

Summary of Contents for 4310s - ProBook - Core 2 Duo 2.1 GHz

Page 1: ...rt Number 531680 001 August 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ...trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or ed...

Page 3: ...ption A February 2010 The description for part number 579319 001 has been corrected to 4 cell 2 20 Ah 37 Wh Li ion battery in the following locations Computer major components on page 3 2 Sequential part number listing on page 3 15 and Battery on page 4 7 ...

Page 4: ...t allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safet...

Page 5: ...or components 3 2 Cable Kit 3 9 Display assembly subcomponents 3 10 Plastics Kit 3 12 Mass storage devices 3 13 Miscellaneous parts 3 14 Sequential part number listing 3 15 4 Removal and replacement procedures Preliminary replacement requirements 4 1 Tools required 4 1 Service considerations 4 1 Grounding guidelines 4 2 Component replacement procedures 4 5 Service tag 4 5 Computer feet 4 6 Battery...

Page 6: ... in display specifications 6 2 Hard drive specifications 6 3 Blu ray ROM DVD R RW SuperMulti Double Layer Drive specifications 6 4 DVD RW and CD RW SuperMulti Double Layer Drive specifications 6 5 DVD ROM Drive specifications 6 6 System DMA specifications 6 7 System memory map specifications 6 7 System interrupt specifications 6 8 System I O address specifications 6 9 7 Screw listing Phillips PM2 ...

Page 7: ...urchased separately 8 4 Backup and recovery in Windows XP 8 5 Overview 8 5 Backing up your information 8 5 Performing a recovery 8 6 9 Connector pin assignments Audio in microphone 9 1 Audio out headphone 9 1 External monitor 9 2 HDMI 9 3 RJ 11 modem 9 4 RJ 45 network 9 5 Universal Serial Bus 9 6 10Power cord set requirements Requirements for all countries and regions 10 1 Requirements for specifi...

Page 8: ...z front side bus FSB P8700 2 53 GHz processor 3 MB L2 cache 1066 MHz FSB P7370 2 00 GHz processor 3 MB L2 cache 1066 MHz FSB 9 9 T6570 2 10 GHz processor 2 MB L2 cache 800 MHz FSB not available in Japan Intel Core Duo T5870 2 00 GHz processor 2 MB L2 cache 800 MHz FSB not available in Japan 9 9 Intel Dual Core Celeron processors T1700 1 83 GHz processor 1 MB L2 cache 667 MHz FSB T1600 1 66 GHz pro...

Page 9: ...iscrete graphics with Hypermemory support 512 MB GDDR2 64 MB 16 2 at 500 MHz 9 Intel UMA graphics Mobile Intel GMA X4500 HD Integrated with shared video memory dynamically allocated 9 9 Panel 13 3 in high definition HD 1366 768 AntiGlare LED display assembly 13 3 in HD 1366 768 BrightView LED display assembly 13 3 in HD 1280 720 720P BrightView LED display assembly Supports privacy filter 9 9 9 Co...

Page 10: ...dual channel 4096 MB total system memory 4096 1 4096 MB total system memory 2048 2 dual channel 3072 MB total system memory 2048 1024 dual channel 2048 MB total system memory 1024 2 dual channel 2048 MB total system memory 2048 1 1024 MB total system memory 1024 1 9 9 9 Supports the following DDR3 configurations at 1333 MHz in Brazil 3072 MB total system memory 2048 1024 dual channel 2048 MB total...

Page 11: ...mm tray load Serial ATA SATA Fixed removal of 1 screw required Customer accessible Supports no optical drive option 9 9 9 Supports the following drives Blu ray ROM DVD R RW and CD RW SuperMulti Double Layer Drive with LightScribe 9 9 9 DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe 9 9 9 8X DVD ROM Drive 9 9 9 Diskette drive Supports external USB drive only Supports boot from USB ...

Page 12: ...1b g n WLAN module Broadcom 4312G 802 11b g WLAN module Intel WiFi Link 5100 802 11b g n WLAN module Intel WiFi Link 5100 802 11b g WLAN module Supports no WLAN option 2 WLAN antennas built into the display assembly 9 9 9 Integrated wireless wide area network WWAN options via Mini PCI module High speed packet access HSPA evolution data optimized EV DO WWAN module Telecom EV DO CT1 WWAN module Tele...

Page 13: ...l resolution at 75 GHz 9 9 9 Keyboard pointing devices Spill resistant keyboard TouchPad with TouchPad buttons Touch sensitive controls Supports 2 way scroll with legend Taps enabled by default 9 9 9 Power requirements 90 W AC adapter for use only on computer models equipped with a graphics subsystem with discrete memory 9 65 W AC adapter for use only on computer models equipped with a graphics su...

Page 14: ...sta Home Basic 32 with Office 2007 Personal with PowerPoint Japan only Windows Vista Home Premium 32 with Office 2007 Ready Windows Vista Business 32 with Office 2007 Ready Windows Vista Business 32 with Office 2007 Personal Japan only Windows Vista Business 32 with Office 2007 Personal with PowerPoint Japan only Windows Vista Business 32 with XP Pro images with Office 2007 Ready Windows Vista Bus...

Page 15: ...ista Business 32 Windows Vista Business 64 Windows Vista Home Basic 32 Windows Vista Home Premium Windows XP Pro 9 9 9 Certified Microsoft WHQL SuSE Linux 9 9 9 Web only support Windows Vista Business 64 9 9 9 Serviceability End user replaceable parts AC adapter Battery system Hard drive Keyboard Memory modules Optical drive SIM WLAN module WWAN module 9 9 9 Category Description PM45 chipset GM45 ...

Page 16: ...2 Record sound 4 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 5 Webcam light select models only On The webcam is in use 6 Webcam select models only Records audio and video and captures still photographs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free...

Page 17: ...feature on or off but does not establish a wireless connection You must set up or access a wireless network to establish a wireless connection 4 Volume mute button Mutes and restores speaker sound 5 Volume scroll zone Adjusts speaker volume Slide your finger to the left to decrease volume and to the right to increase volume You can also press the left side of the volume slider to decrease volume o...

Page 18: ...nation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings In Windows Vista Select Start Control Panel System and Maintenance Power Options In Windows XP Select Start Control Panel Performance and Mai...

Page 19: ...ith the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system func...

Page 20: ... Off The computer is off or in the Sleep Standby in Windows XP or Hibernation state 3 Wireless light Blue An integrated wireless device such as a WLAN device and or a Bluetooth device is on Amber All wireless devices are off 4 Volume mute light Turquoise Computer sound is on Amber Computer sound is off 5 Volume down light Blinking The volume scroll zone is being used to decrease speaker volume 6 V...

Page 21: ...tton Functions like the left button on an external mouse 3 TouchPad scroll zone Scrolls up or down 4 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences For Windows Vista Select Start Control Panel Hardware and Sound Mouse For Windows XP Select Start Control Panel Printers and Other Hardware ...

Page 22: ...llowing optional digital card formats MultiMediaCard MultiMediaCard Plus Secure Digital Memory Card Secure Digital High Capacity Memory Card 3 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio When a device is connected to the headphone jack the computer speakers are disabled 4 Audio in microphone jack Conne...

Page 23: ...ternal VGA monitor or projector 5 Vent Enables airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 6 RJ 45 network jack Connects a network cable 7 Security cable slot Attaches an optional security cable to the computer The security cable is des...

Page 24: ...evel the battery light begins blinking rapidly Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 2 Power connector Connects an AC adapter 3 Optical drive select models only Reads optical di...

Page 25: ...ssage replace the WLAN module with only a module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 4 Vents 3 Enable airflow to cool internal components The c...

Page 26: ...r 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Model description This is the alphanumeric identifier used to locate documents drivers and support for th...

Page 27: ...3 2 Maintenance and Service Guide Illustrated parts catalog Computer major components ...

Page 28: ...out webcam in black trim 577177 001 1366 768 BrightView display assembly without webcam in red trim 577186 001 1280 720 BrightView display assembly with webcam and 2 WWAN antennas in black trim 583090 001 1280 720 BrightView display assembly with webcam and 2 WWAN antennas in red trim 583091 001 1280 720 BrightView display assembly with webcam in black trim 577179 001 1280 720 BrightView display a...

Page 29: ...kit 5b Top cover includes palm rest TouchPad button board and cable and TouchPad board and cable For use only on computer models equipped with fingerprint reader in black trim includes fingerprint reader board and cable 577216 001 For use only on computer models equipped with fingerprint reader in red trim includes fingerprint reader board and cable 577218 001 For use only on computer models not e...

Page 30: ...662 001 For use only on computer models not equipped with WWAN capability 577661 001 12 System board includes replacement thermal material PM45 system board for use only on computer models equipped with graphics subsystems with discrete memory For use only on computer models equipped with WWAN capability 577223 001 For use only on computer models not equipped with WWAN capability 577222 001 GM45 s...

Page 31: ...des replacement thermal material For use only on computer models equipped with a graphics subsystem with discrete memory 577227 001 For use only on computer models equipped with a graphics subsystem with UMA memory 577226 001 17 Optical drive includes bezel and bracket Blu ray ROM DVD R RW SuperMulti Double Layer Drive with LightScribe 577202 001 DVD RW and CD RW SuperMulti Double Layer Drive with...

Page 32: ...nduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique ...

Page 33: ...ia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the Peop...

Page 34: ...tenance and Service Guide 3 9 Cable Kit Item Description Spare part number Cable Kit 577214 001 1 Bluetooth module cable 2 Modem module cable includes RJ 11 connector 3 Power connector cable 4 Network cable includes RJ 45 connector ...

Page 35: ...3 10 Maintenance and Service Guide Illustrated parts catalog Display assembly subcomponents ...

Page 36: ...r use only on computer models equipped with a webcam 577663 001 For use only on computer models not equipped with a webcam 577190 001 Display Cable Kit 5a For use only on computer models equipped with WWAN capability includes WLAN and WWAN antenna transceivers and cables and microphones and cables 577228 001 5b For use only on computer models not equipped with WWAN capability includes WLAN antenna...

Page 37: ...llustrated parts catalog Plastics Kit Item Description Spare part number Plastics Kit 577211 001 1 ExpressCard slot bezel 2 SD Card Reader slot bezel 3 Hard drive cover 4 Memory wireless module compartment cover 5 Optical drive slot bezel ...

Page 38: ... 500 GB 7200 rpm 579213 001 500 GB 5400 rpm 577201 001 320 GB 7200 rpm 579212 001 320 GB 5400 rpm 577200 001 250 GB 7200 rpm 577199 001 160 GB 7200 rpm 577198 001 2 Optical drive includes bezel and bracket Blu ray ROM DVD R RW SuperMulti Double Layer Drive with LightScribe 577202 001 DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe 577204 001 DVD ROM Drive 577203 001 ...

Page 39: ...alia 490371 011 For use in Brazil 490371 201 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in the People s ...

Page 40: ...na 490371 001 Power cord for use in the United States 490371 011 Power cord for use in Australia 490371 021 Power cord for use in Europe the Middle East and Africa 490371 031 Power cord for use in the United Kingdom and Singapore 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Brazil 49037...

Page 41: ...n Islands 504664 002 Broadcom 4322AGN 802 11b g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroo...

Page 42: ...6 GHz processor 3 MB L2 cache 1066 MHz FSB includes replacement thermal material 574246 001 Telecom EV DO CT1 WWAN module for use only in the People s Republic of China 577170 001 65 W PFC RC V HP Smart Adapter for use only on computer models equipped with graphics subsystems with UMA memory 577171 001 Webcam module 577172 001 13 3 in LED HD AntiGlare display assembly without webcam in black trim ...

Page 43: ...te and logo 577190 001 Display panel cable for use only on computer models not equipped with a webcam 577191 001 Display hinges 577192 001 Display enclosure in black trim 577193 001 Display enclosure in red trim 577194 001 Display bezel for use only on computer models equipped with a webcam 577195 001 Display bezel for use only on computer models not equipped with a webcam 577196 001 1024 MB memor...

Page 44: ...e in the Netherlands includes cable 577205 B71 Keyboard for use in Sweden and Finland includes cable 577205 BA1 Keyboard for use in Slovenia includes cable 577205 BB1 Keyboard for use in Israel includes cable 577205 BG1 Keyboard for use in Switzerland includes cable 577205 DD1 Keyboard for use in Iceland includes cable 577205 DJ1 Keyboard for use in Greece includes cable 577206 001 Fan includes re...

Page 45: ...WAN capability includes replacement thermal material 577226 001 Heat sink for use only on computer models equipped with a graphics subsystem with UMA memory includes replacement thermal material 577227 001 Heat sink for use only on computer models equipped with a graphics subsystem with discrete memory includes replacement thermal material 577228 001 Display Cable Kit for use only on computer mode...

Page 46: ...ng excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors ÄCAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables mu...

Page 47: ...ck mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter devic...

Page 48: ...en touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to...

Page 49: ...e proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps ...

Page 50: ...ber and model number provided on the service tag Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician det...

Page 51: ...bber pads The feet are included in the Rubber Feet Kit spare part number 577212 001 There are 5 rubber feet that attach to the base enclosure in the locations shown in the following illustration The three rubber feet 1 on the front edge of the computer are smaller than the two rubber feet 2 on the rear edge of the computer ...

Page 52: ...puter 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Remove the battery 2 Install the battery by inserting it into the battery bay until ...

Page 53: ...ure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the SIM 1 Press in...

Page 54: ...down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Description Spare part number 500 GB 7200 rpm hard drive 579213 001 500 GB 5400 rpm hard drive 577201 001 320 GB ...

Page 55: ...he hard drive cover to detach it from the computer 4 Remove the hard drive cover 3 The hard drive cover is included in the Plastics Kit spare part number 577211 001 5 Loosen the Phillips PM2 5 11 0 captive screw 1 that secures the hard drive to the computer 6 Grasp the Mylar tab 2 in the hard drive bay and then lift it up to disconnect the hard drive from the system board 7 Grasp the Mylar tab 3 o...

Page 56: ...et or connector follow these steps a Disconnect the hard drive connector 1 from the hard drive b Remove the four Phillips PM3 0 4 0 screws 2 that secure the hard drive bracket to the hard drive c Lift the bracket 3 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive ...

Page 57: ...Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mon...

Page 58: ...uador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Lib...

Page 59: ...en receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 0 6 0 captive screws 1 that secure the memory wireless module compartment cover to the computer 3 Lift the left side of the cover 2 to detach it from the computer 4 Remove the mem...

Page 60: ...he white WLAN antenna cable is connected to the WLAN module Aux terminal 6 Remove the two Phillips PM2 5 4 0 screws 2 that secure the WLAN module to the computer The WLAN module tilts up 7 Remove the WLAN module 3 by pulling it away from the slot at an angle WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into the WLAN module slot Reverse this procedure t...

Page 61: ...module compartment cover see WLAN module on page 4 12 Remove the memory module The top memory module slot is for expansion memory and the bottom slot is for primary memory 1 Pull away the retention clips 1 on each side of the memory module to release the memory module The memory module tilts up ÄCAUTION To prevent damage to the memory module hold it by the edges only Do not touch the components on...

Page 62: ...odule and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Position the computer with the front toward you 2 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the...

Page 63: ...gging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the optical drive 1 Remove the slotted Phillips PM2 5 8 0 screw 1 that secures the optical drive to the computer 2 Insert a flat bladed screwdriver or similar tool into the optical drive tab access 2 and then press the tab to the left to release the optic...

Page 64: ...e optical drive bracket follow these steps a Position the optical drive with the rear toward you b Remove the three Phillips PM2 0 4 0 screws 1 that secure the optical drive bracket to the optical drive c Remove the optical drive bracket 2 Reverse this procedure to reassemble and install the optical drive ...

Page 65: ...on page 4 7 Description Spare part number Switch cover in black trim 577207 001 Switch cover in red trim 577208 001 Keyboard for use in country or region Spare part number Keyboard for use in country or region Spare part number Belgium 577205 A41 Norway 577205 091 Brazil 577205 201 Portugal 577205 131 Bulgaria 577205 261 Russia 577205 251 The Czech Republic 577205 221 Saudi Arabia 577205 171 Denma...

Page 66: ...o the computer Two Phillips PM2 0 5 0 screws 2 that secure the switch cover to the computer in the battery bay One Phillips PM2 0 2 0 broadhead screw 3 that secures the switch cover to the computer in the battery bay Two slotted Torx T8M2 5 7 0 screws 4 that secure the keyboard to the computer 3 Turn the computer display side up with the front toward you 4 Open the computer as far as possible 5 Li...

Page 67: ...rear edge 1 of the keyboard until it rests at an angle 7 Slide the keyboard 2 back until it rests on the switch cover and display 8 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the system board ...

Page 68: ...le is attached and then disconnect the LED board cable 2 from the system board 11 Detach the LED board cable 3 from the top cover The LED board cable is attached to the top cover with double sided tape 12 Disconnect the speaker cable 4 from the system board 13 Remove the switch cover 5 Reverse this procedure to install the keyboard and switch cover ...

Page 69: ...gging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the keyboard and switch cover see Keyboard and switch cover on page 4 20 Remove the speakers 1 Turn the switch cover upside down with the front edge toward you 2 Remove the speaker cable 1 from the clips built into the switch cover 3 Remove the four Phi...

Page 70: ...hen shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the keyboard and switch cover see Keyboard and switch cover on page 4 20 Remove the palm res...

Page 71: ... the TouchPad cable 2 from the system board 5 Lift the rear edge of the palm rest 3 until it detaches from the computer and then swing the palm rest up and forward until it rests upside down in front of the computer 6 Disconnect the fingerprint reader board cable 1 from the system board 7 Remove the palm rest 2 Reverse this procedure to install the palm rest ...

Page 72: ...nd 2 WWAN antennas in red trim 577182 001 AntiGlare display assembly with webcam in black trim 577174 001 AntiGlare display assembly with webcam in red trim 577183 001 AntiGlare display assembly without webcam in black trim 577172 001 AntiGlare display assembly without webcam in red trim 577181 001 1366 768 BrightView display assembly with webcam and 2 WWAN antennas in black trim 577176 001 1366 7...

Page 73: ... enclosure 4 Turn the computer display side up with the front toward you 5 Open the computer as far as possible 6 Disconnect the microphone cable 1 from the system board 7 Remove the wireless antenna cables 2 from the opening in the top cover 8 Remove the wireless antenna cables and the microphone cable from the clips 3 and routing channel built into the top cover 9 Release the grounding tape 4 th...

Page 74: ...reception a Route the wireless antenna cables and microphone cable inside the clips 1 built into the top cover b Align the exposed sections of the wireless antenna cables 2 with the grounding pad 3 attached to the top cover c Secure the wireless antenna cables to the grounding pad with the grounding tape 4 attached to the top cover 10 Disconnect the display panel cable 1 from the system board 11 R...

Page 75: ...e Torx T8M2 5 6 0 screws 1 that secure the display assembly to the computer The front right screw on the right hinge secures a ground loop 2 that branches off of the display panel cable 13 Lift the display assembly 3 straight up and remove it 14 If it is necessary to replace the display bezel or any of the display assembly internal components a Remove the four rubber screw covers 1 and the four To...

Page 76: ...he display bezel is available using the following spare part numbers 577194 001 for use only on computer models equipped with a webcam 577195 001 for use only on computer models not equipped with a webcam 15 If it is necessary to replace the webcam module a Remove the four Phillips PM2 5 4 0 screws 1 that secure the display panel to the display enclosure b Remove the display panel cable from the c...

Page 77: ...odule cable allows e Disconnect the webcam module cable 2 from the webcam module f Remove the webcam module 3 The webcam module is available using spare part number 577171 001 16 If it is necessary to replace the display hinges a Remove six Phillips PM2 5 3 0 screws 1 that secure the display hinges to the display panel b Remove the display hinges 2 ...

Page 78: ...y panel cable 5 The display panel cable is available using the following spare part numbers 577663 001 for use only on computer models equipped with a webcam 577190 001 for use only on computer models not equipped with a webcam 18 If it is necessary to replace the microphones and cables a Release the microphone receivers 1 from the clips built into the display enclosure b Release the microphone ca...

Page 79: ...ded tape b Release the WLAN wireless antenna cables 2 from the clips and routing channel built into the left side of the display enclosure c Remove the WLAN wireless antenna transceivers and cables The wireless antenna transceivers and cables are included in the Display Cable Kits using the following spare part numbers 577228 001 for use only on computer models equipped with WWAN capability 578365...

Page 80: ...nna cables 2 from the clips and routing channels built into the left and right sides of the display enclosure c Remove the WWAN wireless antenna transceivers and cables The wireless antenna transceivers and cables are included in the Display Cable Kits using the following spare part numbers 577228 001 for use only on computer models equipped with WWAN capability 578365 001 for use only on computer...

Page 81: ...rtment cover see WLAN module on page 4 12 c Optical drive see Optical drive on page 4 18 d Keyboard and switch cover see Keyboard and switch cover on page 4 20 e Palm rest see Palm rest on page 4 25 f Display assembly see Display assembly on page 4 27 Remove the top cover 1 Turn the computer upside down with the front toward you 2 Remove the four slotted Torx T8M2 5 7 0 screws 1 and the three Phil...

Page 82: ...stem board 5 Release the power connector cables from the clips 2 and routing channel built into the top cover 6 Disconnect the network cable 3 from the system board 7 Release the network cable from the clips 4 and routing channel built into the top cover 8 Remove the five slotted Torx T8M2 5 7 0 screws 1 and the Torx T8M2 5 6 0 screw 2 that secure the top cover to the base enclosure ...

Page 83: ... 9 Release the ExpressCard slot bezel 1 by pressing in on it and then remove the bezel 2 10 Lift the rear edge 3 of the top cover until it detaches from the base enclosure 11 Remove the top cover 4 by lifting it straight up Reverse this procedure to install the top cover ...

Page 84: ...move the following components a Hard drive see Hard drive on page 4 9 b Memory wireless module compartment cover see WLAN module on page 4 12 c Optical drive see Optical drive on page 4 18 d Keyboard and switch cover see Keyboard and switch cover on page 4 20 e Palm rest see Palm rest on page 4 25 f Display assembly see Display assembly on page 4 27 g Top cover see Top cover on page 4 36 Remove th...

Page 85: ...omputer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Hard drive see Hard drive on page 4 9 b Memory wireless module compartment cover see WLAN module on page 4 12 c Optical drive see Optical drive on page 4 18 d Keyboard and switch cover see Keyboard and switch cover on page 4 20 e Palm rest see Palm rest on page 4 25 f Display assembly see Display assembly on p...

Page 86: ...y to replace the Bluetooth module cable a Disconnect the Bluetooth module cable 1 from the system board b Release the Bluetooth module cable from the clips 2 built into the base enclosure c Remove the Bluetooth module cable 3 Reverse this procedure to install the Bluetooth module and cable ...

Page 87: ...mputer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Hard drive see Hard drive on page 4 9 b Memory wireless module compartment cover see WLAN module on page 4 12 c Optical drive see Optical drive on page 4 18 d Keyboard and switch cover see Keyboard and swi...

Page 88: ...Remove the two Phillips PM2 0 4 0 screws 1 that secure the modem module to the system board 2 Lift the modem module 2 away from the system board to disconnect it 3 Disconnect the modem module cable 3 from the modem module 4 Remove the modem module Reverse this procedure to install the modem module ...

Page 89: ...e the battery see Battery on page 4 7 5 Remove the following components a Hard drive see Hard drive on page 4 9 b Memory wireless module compartment cover see WLAN module on page 4 12 c Optical drive see Optical drive on page 4 18 d Keyboard and switch cover see Keyboard and switch cover on page 4 20 e Palm rest see Palm rest on page 4 25 f Display assembly see Display assembly on page 4 27 g Top ...

Page 90: ...wer cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Hard drive see Hard drive on page 4 9 b Memory wireless module compartment cover see WLAN module on page 4 12 c Optical drive see Optical drive on page 4 18 d Keyboard and switch cover see Keyboard and switch cover on page 4 20 e Palm res...

Page 91: ...over see WLAN module on page 4 12 c Optical drive see Optical drive on page 4 18 d Keyboard and switch cover see Keyboard and switch cover on page 4 20 e Palm rest see Palm rest on page 4 25 f Display assembly see Display assembly on page 4 27 g Top cover see Top cover on page 4 36 Remove the power button board 1 Release the two ZIF connectors 1 to which the two power button board cables are attac...

Page 92: ...e sure that the following additional components are removed from the defective system board and installed on the replacement system board SIM see SIM on page 4 8 WLAN module see WLAN module on page 4 12 Memory modules see Memory module on page 4 16 WWAN module see WWAN module on page 4 17 Modem module see Modem module on page 4 42 Fan and heat sink see Fan and heat sink on page 4 51 RTC battery se...

Page 93: ... board cable from the system board 2 Disconnect the Bluetooth module cable 2 from the system board 3 Disconnect the modem module cable 3 from the modem module 4 Release the SD Card Reader slot bezel 1 by pressing in on it and then remove the bezel 2 5 Release the two ZIF connectors 3 to which the two power button board cables are attached and then disconnect the cables from the system board ...

Page 94: ...closure 7 Loosen the Phillips PM2 0 9 0 captive screw 2 that secures the fan and system board to the base enclosure 8 Use the optical drive connector 1 to lift the left side of the system board 2 until it rests at an angle 9 Remove the system board 3 by sliding it away from the base enclosure at an angle Reverse this procedure to install the system board ...

Page 95: ...utlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Hard drive see Hard drive on page 4 9 b Memory wireless module compartment cover see WLAN module on page 4 12 c Optical drive see Optical drive on page 4 18 d Keyboard and switch cover see Keyboard and switch cover on page 4 20 e Palm rest see Palm rest on pag...

Page 96: ...Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Hard drive see Hard drive o...

Page 97: ...nectors toward you 3 Following the 1 2 3 4 5 6 sequence stamped into the heat sink loosen the six Phillips PM2 0 9 0 captive screws 1 that secure the fan and heat sink to the system board Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it 4 Remove the fan and heat sin...

Page 98: ...re used on the Northbridge chip 3 and the heat sink section 4 that services it Thermal pads are used on the graphics subsystem memory module 5 and the heat sink section 6 that services it Replacement thermal material is included with all system board heat sink and processor spare part kits 5 If it is necessary to replace the fan a Remove the four Phillips PM2 0 4 0 screws 1 that secure the fan to ...

Page 99: ...Hard drive see Hard drive on page 4 9 b Memory wireless module compartment cover see WLAN module on page 4 12 c Optical drive see Optical drive on page 4 18 d Keyboard and switch cover see Keyboard and switch cover on page 4 20 e Palm rest see Palm rest on page 4 25 f Display assembly see Display assembly on page 4 27 g Top cover see Top cover on page 4 36 h System board see System board on page 4...

Page 100: ... 4 18 d Keyboard and switch cover see Keyboard and switch cover on page 4 20 e Palm rest see Palm rest on page 4 25 f Display assembly see Display assembly on page 4 27 g Top cover see Top cover on page 4 36 h System board see System board on page 4 47 i Fan and heat sink see Fan and heat sink on page 4 51 Description Spare part number Intel Core2 Duo processors T9600 2 80 GHz processor 6 MB L2 ca...

Page 101: ...to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 2 Lift the processor 2 straight up and remove it When you install the processor the gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket Reverse this procedure to install the processor ...

Page 102: ...omputer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or ...

Page 103: ...ts Restoring factory settings in Computer Setup To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select File Restore defau...

Page 104: ...troller version Set System Date and Time Set or change the date and time on the computer Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings BIOS security to factory default Reset the BIOS security policies and clear the ProtectTools use...

Page 105: ...Allow Reset of HP ProtectTools security keys Enable disable reset of HP ProtectTools security keys disabled by default Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password DriveLock Passwords Enable disable DriveLock on any computer hard drive enabled...

Page 106: ... Options Set a Startup Menu delay in seconds Enable disable Custom Logo disabled by default Enable disable CD ROM boot enabled by default Enable disable SD Card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE Internal NIC boot enabled by default Set the Express Boot Popup delay in seconds Set the boot order Device Configurations Enable disable USB legacy su...

Page 107: ...uetooth device radio enabled by default Enable disable the Network Interface Controller LAN enabled by default Enable disable LAN WLAN switching disabled by default Set the wake on LAN state Options include the following Disabled Boot to Network set by default Follow Boot Order Enable disable the optical disc drive select models only enabled by default Enable disable the fingerprint device select ...

Page 108: ...A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Applicable product safety standards specif...

Page 109: ...2 in Diagonal 33 6 cm 13 3 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 279 0 279 mm Format 1366 768 or 1280 720 Configuration RGB vertical stripe Backlight LED Character display 80 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical ...

Page 110: ...mes typical read including setting Single track 1 0 ms 1 5 ms 2 0 ms 2 0 ms Average 14 0 ms 12 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 976 773 168 625 142 448 488 397 168 312 581 808 Disc rotational speed 7200 and 5400 rpm 7200 and 5400 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage...

Page 111: ...VD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Ver 2 CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 Photo CD single and multiple sessions CD Extra CD R CD RW and CD TEXT DVD RAM Ver 2 DVD R DVD R CD R and CD ROM Access time BD DVD Random 230 ms 180 ms Cache buffer 4 5 MB Data transfer rate 2X BD RAM 9 MB sec 8X DVD 2 400 KB sec 16X CD R 2 400 KB sec 16X CD RW 2 400 KB sec ...

Page 112: ... CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW and DVD RAM CD R CD RW DVD R DVD RW DVD R DVD RW and DVD RAM Access time CD DVD Random 175 ms 230 ms Cache buffer 2 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8x DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec ...

Page 113: ... MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CDEXTRA Portfolio CD R CD RW CDR CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM CD R and CD RW Access time CD DVD Random 110 ms 130 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 24X CD RW 3 600 KB sec ...

Page 114: ...roller DMA5 Not applicable DMA6 Not assigned DMA7 Not assigned ExpressCard controller can use DMA 1 2 or 5 Size Memory address System function 640 KB 00000000 0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 64 KB 000C0000 000CFFFF Video BIOS 64 KB 000E8000 000FFFFF System BIOS 00100000 XFFFFFFF Extended memory based on memory installed X 1 0000000 FEDFFFFF PCI bus FED00000 FED003FF High...

Page 115: ...ernet controller IRQ18 Intel ICH9 family USB universal host controller 2939 Intel ICH9 family USB universal host controller 2936 IRQ19 Intel ICH9 family USB2 enhanced controller 293C IRQ20 Intel ICH9 family USB2 enhanced controller 293A Intel ICH9 family USB universal host controller 2934 IRQ21 Intel ICH9M E M SATA AHCI controller IRQ22 Intel ICH9 family USB universal host controller 2935 Default ...

Page 116: ...tural keyboard 061 Motherboard resources 062 Microsoft ACPI compliant embedded controller 063 Motherboard resources 064 Standard 101 102 key or Microsoft natural keyboard 065 Motherboard resources 066 Microsoft ACPI compliant embedded controller 067 Motherboard resources 070 Motherboard resources 071 077 System CMOS real time clock 080 Motherboard resources 081 091 Direct memory access controller ...

Page 117: ...ly PCI express root port3 2944 7000 701F ICH9M E M SATA AHCI controller 7020 703F ICH9 family USB universal host controller 2936 7040 705F ICH9 family USB universal host controller 2935 7060 707F ICH9 family USB universal host controller 2934 7080 709F ICH9 family USB universal host controller 2939 70A0 70BF ICH9 family USB universal host controller 2938 70C0 70DF ICH9 family USB universal host co...

Page 118: ...Screw Kit spare part number 577213 001 Phillips PM2 0 6 0 captive screw Where used 1 Two captive screws that secure the hard drive cover to the computer screws are secured to the cover by C clips 2 Two captive screws that secure the memory wireless module compartment cover to the computer screws are secured to the cover by C clips Color Quantity Length Thread Head diameter Black 4 6 0 mm 2 0 mm 5 ...

Page 119: ...ide Screw listing Phillips PM2 5 11 0 captive screw Where used One screw that secures the hard drive to the computer screw is secured to the hard drive bracket Color Quantity Length Thread Head diameter Black 1 11 0 mm 2 5 mm 5 0 mm ...

Page 120: ...sting Maintenance and Service Guide 7 3 Phillips PM3 0 4 0 screw Where used 4 screws that secure the hard drive bracket to the hard drive Color Quantity Length Thread Head diameter Silver 4 4 0 mm 3 0 mm 5 0 mm ...

Page 121: ...w Where used 1 Two screws that secure the WLAN module to the computer 2 Two screws that secure the WWAN module to the computer Where used 4 screws that secure the display panel to the display enclosure Color Quantity Length Thread Head diameter Black 8 4 0 mm 2 5 mm 5 0 mm ...

Page 122: ... listing Maintenance and Service Guide 7 5 Phillips PM2 5 8 0 screw Where used One screw that secures the optical drive to the computer Color Quantity Length Thread Head diameter Black 1 8 0 mm 2 5 mm 5 0 mm ...

Page 123: ...rew listing Slotted Torx T8M2 5 7 0 screw Where used 1 Two screws that secure the switch cover to the computer 2 Two screws that secure the keyboard to the computer Color Quantity Length Thread Head diameter Black 14 7 0 mm 2 5 mm 5 0 mm ...

Page 124: ...ce and Service Guide 7 7 Where used One screw that secures the palm rest to the computer Where used 4 screws that secure the top cover to the base enclosure Where used 5 screws that secure the top cover to the base enclosure ...

Page 125: ...aintenance and Service Guide Screw listing Torx T8M2 5 6 0 screw Where used 5 screws that secure the display assembly to the computer Color Quantity Length Thread Head diameter Black 12 6 0 mm 2 5 mm 5 0 mm ...

Page 126: ...Service Guide 7 9 Where used 4 screws that secure the display bezel to the display assembly Where used One screw that secures the top cover to the base enclosure Where used 2 screws that secure the system board to the base enclosure ...

Page 127: ...ance and Service Guide Screw listing Phillips PM2 0 4 0 screw Where used 3 screws that secure the optical drive bracket to the optical drive Color Quantity Length Thread Head diameter Black 13 4 0 mm 2 0 mm 4 5 mm ...

Page 128: ...enance and Service Guide 7 11 Where used 4 screws that secure the speakers to the switch cover Where used 2 screws that secure the modem module to the system board Where used 4 screws that secure the fan to the heat sink ...

Page 129: ...ce and Service Guide Screw listing Phillips PM2 0 5 0 screw Where used 2 screws that secure the switch cover to the computer in the battery bay Color Quantity Length Thread Head diameter Black 2 5 0 mm 2 0 mm 4 5 mm ...

Page 130: ...nance and Service Guide 7 13 Phillips PM2 0 2 0 broadhead screw Where used One screw that secures the switch cover to the computer in the battery bay Color Quantity Length Thread Head diameter Black 1 2 0 mm 2 0 mm 6 0 mm ...

Page 131: ...isting Phillips PM2 0 3 0 screw Where used 6 screws that secure the display hinges to the display panel Where used 3 screws that secure the top cover to the base enclosure Color Quantity Length Thread Head diameter Silver 9 3 0 mm 2 0 mm 4 5 mm ...

Page 132: ...ide 7 15 Phillips PM2 0 9 0 captive screw Where used One captive screw that secures the fan and system board to the base enclosure screw is secured to the fan by a C clip Color Quantity Length Thread Head diameter Black 7 9 0 mm 2 0 mm 5 0 mm ...

Page 133: ...7 16 Maintenance and Service Guide Screw listing Where used 6 captive screws that secure the fan and heat sink to the system board screws are secured to the heat sink by C clips ...

Page 134: ...tents of your computer The Backup and Restore Center provides the following options Backing up individual files and folders Backing up the entire hard drive select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools For detailed instructions perf...

Page 135: ...lect Edit Paste The screen image is added to the document d Save the document When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer DVDs and DVDs with double layer DL support store more information than CDs so using them for backup...

Page 136: ... your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps ÄCAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any s...

Page 137: ...ons Using a Windows Vista operating system DVD purchased separately If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows Vista operating system DVD go to http www hp com suppo...

Page 138: ...asonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up Store personal files in the My Documents folder and back it up periodically Back up templates stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings ...

Page 139: ... on screen instructions For additional information on initiating a recovery in Windows perform a search for this topic in Help and Support Recovering the operating system and programs ÄCAUTION The recovery process reformats and completely erases the hard drive All files you have created and any software installed on the computer are permanently removed The recovery process reinstalls the original ...

Page 140: ...nd Service Guide 9 1 9 Connector pin assignments Audio in microphone Audio out headphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground ...

Page 141: ...gnments External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock ...

Page 142: ...TMDS data 2 2 TMDS data 2 shield 3 TMDS data 2 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect ...

Page 143: ...9 4 Maintenance and Service Guide Connector pin assignments RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused 7 Unused 8 Unused ...

Page 144: ...Connector pin assignments Maintenance and Service Guide 9 5 RJ 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused ...

Page 145: ...9 6 Maintenance and Service Guide Connector pin assignments Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground ...

Page 146: ...r all countries and regions The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum curren...

Page 147: ...PT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a tw...

Page 148: ... When you remove these components handle them carefully Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site...

Page 149: ... assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 ...

Page 150: ...verter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel ...

Page 151: ...nel frame 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel ...

Page 152: ...de down 17 Remove the backlight frame from the display panel ÅWARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame ...

Page 153: ...m the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight ...

Page 154: ...re part number 3 6 3 13 3 18 4 18 specifications 6 4 boot options 5 5 boot order 5 5 bottom components 2 10 built in device Bluetooth device radio 5 6 microphone 5 6 modem 5 6 Network Interface Controller LAN 5 6 optical disc drive 5 6 wake on LAN 5 6 wireless button 5 6 built in device options 5 6 buttons Info Center QuickLook 2 2 power 2 3 TouchPad 2 6 volume mute 2 2 wireless 2 2 C Cable Kit co...

Page 155: ...on 1 2 removal 4 31 display panel cable illustrated 3 11 removal 4 33 spare part numbers 3 11 3 18 3 20 4 33 display switch 2 1 drive light 2 7 DriveLock password 5 4 DriveLock automatic 5 4 drives boot order 5 5 DVD RW and CD RW SuperMulti Double Layer Drive precautions 4 2 removal 4 18 spare part number 3 6 3 13 3 18 4 18 specifications 6 5 DVD ROM Drive precautions 4 2 removal 4 18 spare part n...

Page 156: ... applications 2 4 Windows logo 2 4 L language changing in Computer Setup 5 5 left side components 2 9 legacy support USB 5 1 5 5 light components 2 5 lights battery 2 9 caps lock 2 5 drive 2 7 Info Center QuickLook 2 5 power 2 5 volume down 2 5 volume mute 2 5 volume up 2 5 webcam 2 1 wireless 2 5 M mass storage devices spare part numbers 3 13 memory module removal 4 16 spare part numbers 3 6 4 16...

Page 157: ...set requirements 10 1 spare part numbers 3 14 3 15 power light 2 5 power requirements product description 1 6 processor product description 1 1 removal 4 55 spare part numbers 3 6 3 16 3 17 4 55 product description audio 1 5 chipset 1 2 diskette drive 1 4 display panel 1 2 Ethernet 1 5 external media card 1 6 graphics 1 2 hard drive 1 4 keyboard 1 6 memory 1 3 microphone 1 4 modem 1 5 operating sy...

Page 158: ... Double Layer Drive 6 5 DVD ROM Drive 6 6 hard drive 6 3 optical drive 6 4 6 5 6 6 system DMA 6 7 system I O address 6 9 system interrupt 6 8 system memory map 6 7 switch cover removal 4 20 spare part numbers 3 3 3 19 4 20 system board removal 4 47 spare part numbers 3 5 3 20 4 47 System Configuration menu 5 5 system DMA specifications 6 7 system fan 5 5 system I O address specifications 6 9 syste...

Page 159: ...ations 2 1 removal 4 34 4 35 spare part number 4 34 4 35 wireless button 2 2 wireless light 2 5 wireless product description 1 5 WLAN module removal 4 12 spare part numbers 3 7 3 8 3 15 3 16 4 12 workstation guidelines 4 4 WWAN module removal 4 17 spare part numbers 3 8 3 15 3 17 3 20 4 17 ...

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