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HP 240 Series, Maintenance And Service Manual

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Component

Description

(9)

Hard drive light

●

Blinking white: The hard drive is being accessed.

(10)

Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state, which
is an energy-saving mode. The computer shuts off power
to the display and other unneeded components.

●

Off: The computer is off or in Hibernation. Hibernation is
an energy-saving mode that uses the least amount of
power.

22

Chapter 2   External component identification

Summary of Contents for 240 Series

Page 1: ...HP 240 Notebook PC HP 246 Notebook PC HP 450 Notebook PC HP 245 Notebook PC HP 455 Notebook PC Maintenance and Service Guide ...

Page 2: ... S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for t...

Page 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Page 4: ...iv Safety warning notice ...

Page 5: ... TouchPad 23 Lights 24 Buttons 25 Keys 26 Bottom 27 Labels 29 3 Illustrated parts catalog 30 Computer major components 30 Display assembly subcomponents 36 Mass storage devices 38 Plastics Kit 39 Miscellaneous parts 40 Sequential part number listing 41 4 Removal and replacement procedures 48 Preliminary replacement requirements 48 Tools required 48 Service considerations 48 Plastic parts 48 Cables...

Page 6: ... button board 83 TouchPad button board 85 Speakers 87 USB board 89 Power connector cable 91 Display assembly 93 System board 102 Optical drive cable 107 Fan heat sink assembly 109 Processor 115 5 Using Setup Utility BIOS and System Diagnostics in Windows 8 118 Starting Setup Utility BIOS 118 Updating the BIOS 118 Determining the BIOS version 118 Downloading a BIOS update 119 Using System Diagnosti...

Page 7: ...der 133 Removing the HP Recovery partition 134 9 Backing up restoring and recovering in Windows 7 135 Creating backups 135 Creating recovery media to recover the original system 135 What you need to know 135 Creating the recovery media 136 Creating system restore points 136 What you need to know 136 Creating a system restore point 137 Backing up system and personal information 137 Tips for a succe...

Page 8: ...ery media 141 Changing the computer boot order 141 10 Power cord set requirements 142 Requirements for all countries 142 Requirements for specific countries and regions 143 11 Recycling 145 Battery 145 Display 145 Index 151 viii ...

Page 9: ... Starter 32 operating system AMD E1 2500 1 40 GHz processor 1066 MHz memory speed dual core 15 W AMD E1 1500 1 48 GHz processor 1066 MHz memory speed dual core 18 W AMD E1 1200 1 40 GHz processor 1066 MHz memory speed dual core 18 W NOTE This processor is not available on computer models equipped with Windows 7 Starter 32 operating system AMD E300 1 30 GHz processor 1066 MHz memory speed 1 0 MB L2...

Page 10: ...hics on computer models equipped with an AMD E2 1800 processor supports DirectX 11 AMD Radeon HD 7310 Graphics on computer models equipped with an AMD E1 1200 processor AMD Radeon HD 6310 Discrete Class Graphics on computer models equipped with an AMD E300 processor supports DirectX 11 Panel 35 6 cm 14 0 in high definition HD light emitting diode LED SVA BrightView 1366 768 display typical brightn...

Page 11: ...rd drives Supports 6 35 cm 2 5 in hard drives in 9 5 mm 37 in and 7 0 mm 28 in thicknesses Supports 6 35 cm 2 5 in hard drives in 7 0 mm 28 in thicknesses Customer accessible Serial ATA Supports the following hard drives 750 GB 5400 rpm 9 5 mm not supported with Windows 7 Starter OS 640 GB 5400 rpm 9 5 mm not supported with Windows 7 Starter OS 500 GB 5400 rpm 9 5 mm or 7 0 mm 320 GB 5400 rpm 9 5 ...

Page 12: ...Supports Microsoft Premium requirements HP TrueVision HD webcam fixed no tilt with activity LED 1280 720 by 30 frames per second Fixed Integrated VGA webcam with single digital microphone 640x480 F 2 8 up to 30 frames per second No webcam option Ethernet Integrated 10 100 1000 network interface card NIC Integrated 10 100 network interface card NIC Wireless Integrated wireless local area network WL...

Page 13: ...gital Media Reader supports the following digital card formats Secure Digital SD Memory Card Secure Digital Extended Capacity SDxC Memory Card Secure Digital High Capacity SDHC Memory Card Ultra High Speed MultiMediaCard UHS MMC HP Multi Format Digital Media Reader supports the following digital card formats Secure Digital SD Memory Card Secure Digital Extended Capacity SDxC Memory Card Secure Dig...

Page 14: ...l countries except China and India 65 W RC V EM HP Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector for use in China and India only Support for the following batteries 6 cell 47 Whr 2 20 Ah Li ion battery Security Security cable slot TPM hardware support Operating system Preinstalled Windows 8 Professional 64 bit Windows 8 Standard 64 bit W...

Page 15: ...bit drivers Windows 8 64 bit drivers Windows 7 32 64 bit drivers Windows XP 32 bit drivers Serviceabili ty End user replaceable parts AC adapter Battery Hard drive Memory modules 2 Optical drive WLAN module End user replaceable parts AC adapter Battery Hard drive Memory module WLAN module HP 245 and HP 455 models AMD models 7 ...

Page 16: ...0 MB L3 cache dual core 35 W NOTE Not available with Windows 7 Starter 32 Intel Core i5 2450M 2 50 GHz 3 0 MB L3 cache dual core 35 W Intel Core i3 3130M 2 60 GHz 3 0 MB L3 cache dual core 35 W NOTE Not available with Windows 7 Starter 32 Intel Core i3 3120M 2 50 GHz 3 0 MB L3 cache dual core 35 W NOTE Not available with Windows 7 Starter 32 Intel Core i3 3110M 2 40 GHz 3 0 MB L3 cache dual core 3...

Page 17: ...e with Windows 7 Starter 32 Windows 7 Professional or Windows 8 Intel Pentium 2020M 2 40 GHz 2 0 MB L3 cache dual core 35 W NOTE Not available with Windows 7 Starter 32 Windows 7 Professional or Windows 8 Intel Pentium B980 2 40 GHz 2 0 MB L3 cache dual core 35 W NOTE Not available with Windows 7 Starter 32 Windows 7 Professional or Windows 8 Intel Pentium B970 2 30 GHz 2 0 MB L3 cache dual core 3...

Page 18: ...core 35 W NOTE Not available with Windows 8 Intel Celeron B815 1 6 GHz 2 0 MB L3 cache dual core 35 W NOTE Not available with Windows 8 Intel Celeron B730 1 8 GHz 1 5 MB L3 cache 35 W NOTE Not available with Windows 8 Chipset Intel HM75 Express Chipset Core i5 i3 processors only Intel HM70 Express Chipset Graphics Switchable discrete graphics AMD Radeon HD 7450M Graphics with 1024 MB of dedicated ...

Page 19: ...ter models equipped with a Intel Pentium B970 or B960 or Celeron B820 B815 or B730 processor supports DirectX 10 Intel HD Graphics GT1 Panel 35 6 cm 14 0 in HD LED SVA BrightView 1366 768 display 200 nits 35 6 cm 14 0 in HD LED SVA Anti glare 1366 768 display 200 nits Supports LVDS Memory 2 customer accessible upgradable memory module slots 1 customer accessible upgradable memory module slot Suppo...

Page 20: ... memory 4 GB 1 or 2 GB 2 not supported with Windows 7 Starter 32 2 GB total system memory 2 GB 1 Hard drives Supports 6 35 cm 2 5 in hard drives in 9 5 mm 37 in and 7 0 mm 28 in thicknesses Supports 6 35 cm 2 5 in hard drives in 7 0 mm 28 in thicknesses Customer accessible Serial ATA Supports the following hard drives 1 TB 5400 rpm 9 5 mm not for Windows 7 Starter 750 GB 5400 rpm 9 5 mm not for Wi...

Page 21: ...Optical drive Fixed SATA Supports Zero Power optical drive Weight saver available 12 7 mm tray load DVD RW Double Layer SuperMulti No optical drive Audio video Single digital microphone HD audio Altec Lansing speakers SRS Premium sound not supported in Windows XP Two speakers Supports Microsoft Premium requirements HP TrueVision HD webcam fixed no tilt with activity LED 1280 720 by 30 frames per s...

Page 22: ...play assembly Support for the following WLAN formats Atheros AR9485 802 11b g n 1x1 WiFi Adapter Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter Atheros AR9565 802 11bgn 1x1 WiFi BT4 0 combo Adapter Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter Ralink WLAN Ralink Ripple3 RT5390F_802 11 b g n 1x1 PCIe HMC Ralink RT3290LE 802 11bgn 1x1 Wi Fi and ...

Page 23: ...HDMI version 1 4 supporting 1920 1200 60Hz RJ 45 Ethernet includes link and activity lights USB 2 0 3 ports VGA Dsub 15 pin supporting 2048 1536 external resolution 75 Hz hot plug and unplug and auto detection for correct output to wide aspect vs standard aspect video Keyboar d pointing devices Full size textured pocket keyboard no numeric keypad Full size textured spill resistant pocket keyboard ...

Page 24: ...ctor for use in China and India only 65 W RC V HP Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector for use in all countries except China and India 65 W RC V EM HP Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector for use in China and India only Support for the following battery 6 cell...

Page 25: ...ws 7 Home Premium 64 bit Windows 7 Home Basic 64 bit and 32 bit Windows 7 Starter 32 bit not supported on computer models equipped with a 640 GB or 750 GB hard drive Windows 7 Home Basic 64 bit Chinese Simplified Windows 7 Professional 64 bit Chinese Simplified SUSE Linux FreeDOS 1 0 FreeDOS 2 0 Web release Windows XP Driver support Windows 7 64 bit drivers Windows 7 32 64 bit drivers Windows 8 64...

Page 26: ...HP 246 UMA HP 246 discrete HP 246 Elcot Kenya Servicea bility End user replaceable parts AC adapter Battery Hard drive Memory modules 2 Optical drive WLAN module End user replaceable parts AC adapter Battery Hard drive Memory module WLAN module 18 Chapter 1 Product description ...

Page 27: ...video conferences and online chat by means of streaming video To use the webcam from the Start screen type cyberlink and then select CyberLink YouCam from the list of apps 5 Webcam light select models only On The webcam is in use The antenna is not visible from the outside of the computer For optimal transmission keep the area immediately around the antenna free from obstructions For wireless regu...

Page 28: ...select models only Releases the disc tray 4 USB 2 0 ports 2 Connect optional USB devices 5 AC adapter light White The AC adapter is connected and the battery is not charged Amber The AC adapter is connected and the battery is charging Off The computer is using DC power 6 Power connector Connects an AC adapter 7 Security cable slot Attaches an optional security cable to the computer NOTE The securi...

Page 29: ...gital or audio device 5 USB 2 0 port Connects an optional USB device 6 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Audio out headphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before using headp...

Page 30: ... is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power 22 Chapter 2 External component identification ...

Page 31: ... light On The TouchPad is off Off The TouchPad is on 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse Top 23 ...

Page 32: ...gy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power 3 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 24 Chapter 2 External comp...

Page 33: ...down the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings in Windows 8 1 From the Start screen type power options 2 Click Settings and then select Power Options from t...

Page 34: ...y 3 Windows 8 logo key Windows 7 logo key Windows 8 Displays the Start screen Windows 7 Displays the Windows Start menu 4 Action keys Execute frequently used system functions 5 Windows 8 applications key Windows 7 applications key Windows 8 Displays options for a selected object Windows 7 Displays a shortcut menu for items beneath the cursor 26 Chapter 2 External component identification ...

Page 35: ...low to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Battery release latch Releases the battery from the battery bay Bottom 27 ...

Page 36: ...e governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support To access Help and Support from the Start screen type help and then select Help and Support from the list of apps 5 Hard drive bay Contains the hard drive 28...

Page 37: ...rt The service label is affixed to the bottom of the computer Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label or labels Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your comput...

Page 38: ...3 Illustrated parts catalog Computer major components 30 Chapter 3 Illustrated parts catalog ...

Page 39: ...rials For use only with computer models equipped with an AMD processor 688281 001 For use only with computer models equipped with an Intel processor and a graphics subsystem with discrete video memory 685087 001 For use only with computer models equipped with an Intel processor and a graphics subsystem with UMA video memory 685086 001 Hard Drive Hardware Kit includes 685089 001 8a Hard drive cable...

Page 40: ...r use only with computer models equipped with an AMD E300 processor Models without Windows 8 688851 001 Models with Windows 8 Standard 688851 501 Models with Windows 8 Professional 688851 601 For use only with computer models equipped with an AMD A6 5200 processor Models without Windows 8 730670 001 Models with Windows 8 Standard 730670 501 Models with Windows 8 Professional 730670 601 For use onl...

Page 41: ...eo memory RCTO system board for use in Brazil and India only Models without Windows 8 685107 001 Models with Windows 8 Standard 685107 501 Models with Windows 8 Professional 685107 601 For use only with computer models equipped with an Intel Pentium or Celeron processor and a graphics subsystem with UMA video memory Models without Windows 8 685768 001 Models with Windows 8 Standard 685768 501 Mode...

Page 42: ...B L3 cache dual core 35 W 2030M 2 50 GHz processor 713164 001 2020M 2 40 GHz processor 700628 001 B980 2 40 GHz processor 692428 001 B970 2 30 GHz processor 676785 001 B960 2 20 GHz processor 664662 001 B950 2 10 GHz processor 653338 001 Intel Celeron processors 2 0 MB L3 cache dual core 35 W 1000M 1 8 GHz processor 713162 001 B830 1 8 GHz processor 699547 001 B820 1 7 GHz processor 690537 001 B81...

Page 43: ...rd drive cable or bracket NOTE The hard drive cable and bracket are included in the Hard Drive Hardware Kit spare part number 685089 001 1 TB 5400 rpm 2 5 in 676521 001 750 GB 5400 rpm 2 5 in 634250 001 640 GB 5400 rpm 2 5 in HP 240 HP 245 only 669300 001 500 GB 7200 rpm 2 5 in 634925 001 500 GB 5400 rpm 2 5 in 669299 001 320 GB 5400 rpm 2 5 in 622643 001 19 Base enclosure 704201 001 20 Battery 6 ...

Page 44: ...rew covers For use in HP 240 and HP 455 models with a webcam 685081 001 For use with HP 246 and HP 455 models without a webcam 748031 001 2 Webcam microphone module HP TrueVision HD webcam microphone module 694747 001 HP VGA webcam microphone module 685112 001 36 Chapter 3 Illustrated parts catalog ...

Page 45: ... and webcam microphone cable also includes Mylar screw covers For use in HP 240 and HP 455 models with a webcam 685083 001 For use in HP 246 and HP 455 models without a webcam 748030 001 7 Antennas includes wireless antenna cables and transceivers also includes Mylar screw covers NOTE Models may have either one or two antennas installed 685076 001 8 Display enclosure includes Mylar screw covers Fo...

Page 46: ...OTE The hard drive cable and bracket are included in the Hard Drive Hardware Kit spare part number 685089 001 1 TB 5400 rpm 2 5 in 676521 001 750 GB 5400 rpm 2 5 in 634250 001 640 GB 5400 rpm 2 5 in HP 240 HP 245 only 669300 001 500 GB 7200 rpm 2 5 in 634925 001 500 GB 5400 rpm 2 5 in 669299 001 38 Chapter 3 Illustrated parts catalog ...

Page 47: ...l drive cable or cable bracket NOTE The optical drive cable and cable bracket are included in the optical drive cable kit spare part number 685084 001 685096 001 4 Optical drive cable includes cable bracket 685084 001 Plastics Kit Item Component Spare part number Plastics Kit includes 685100 001 1 Hard drive compartment cover includes one captive screw secured by a C clip 2 Memory module wireless ...

Page 48: ...dia 693711 001 65 W RC V EM HP Smart AC adapter for use in China and India only 693710 001 Power cord 3 pin black 1 83 m For use in Argentina 490371 D01 For use in Brazil 490371 202 For use in India 490371 D61 For use in North America 490371 001 For use in the People s Republic of China 490371 AA1 For use in South Korea 490371 AD1 For use in Taiwan 490371 AB1 For use in Thailand 490371 201 For use...

Page 49: ... pin black 1 83 m 593553 001 A 6 cell 47 Whr 2 20 Ah Li ion battery 593554 001 A 6 cell 55 Whr 2 55 Ah Li ion battery 612757 001 A Nylon case 622643 001 A 320 GB 5400 rpm 2 5 in SATA hard drive does not include hard drive cable or bracket 634250 001 A 750 GB 5400 rpm 2 5 in SATA hard drive does not include hard drive cable or bracket 634925 001 A 500 GB 7200 rpm 2 5 in SATA hard drive does not inc...

Page 50: ...ssor 3 0 MB L3 cache dual core 35 W includes replacement thermal materials 685076 001 N Antennas includes wireless antenna cables and transceivers also includes Mylar screw covers 685081 001 N Display bezel for use in HP 240 and HP 455 models with a webcam includes Mylar screw covers 685083 001 N Display cable for use in HP 240 and HP 455 models with a webcam includes display panel cable and webca...

Page 51: ...s without Windows 8 and equipped with an Intel Core i5 or i3 processor and a graphics subsystem with UMA video memory includes replacement thermal materials 685761 501 N System board for use only with computer models with Windows 8 Standard and equipped with an Intel Core i5 or i3 processor and a graphics subsystem with UMA video memory includes replacement thermal materials 685761 601 N System bo...

Page 52: ...d and equipped with an AMD E1 1200 processor includes replacement thermal materials 688852 601 N System board for use only with computer models with Windows 8 Professional and equipped with an AMD E1 1200 processor includes replacement thermal materials 688853 001 N System board for use only with computer models without Windows 8 and equipped with an AMD E2 1800 processor includes replacement ther...

Page 53: ...ndard and equipped with an Intel Pentium or Celeron processor and a graphics subsystem with discrete video memory includes replacement thermal materials 694694 601 N System board for use only with computer models with Windows 8 Professional and equipped with an Intel Pentium or Celeron processor and a graphics subsystem with discrete video memory includes replacement thermal materials 694746 001 N...

Page 54: ...5 601 N System board for use only with computer models with Windows 8 Professional and equipped with an AMD E1 1500 processor includes replacement thermal materials 730670 001 N System board for use only with computer models without Windows 8 and equipped with an AMD A6 5200 processor includes replacement thermal materials 730670 501 N System board for use only with computer models with Windows 8 ...

Page 55: ... for use only in HP 246 models with Windows 8 Standard for Elcot and Kenya 747746 601 N System board for use only in HP 246 models with Windows 8 Professional for Elcot and Kenya 748030 001 N Display cable for use in HP 246 and HP 455 models without a webcam includes Mylar screw covers 748031 001 N Display bezel for use with HP 246 and HP 455 models without a webcam includes Mylar screw covers Seq...

Page 56: ...sembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage...

Page 57: ...posing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostat...

Page 58: ...following table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from p...

Page 59: ...und and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive ...

Page 60: ... between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static...

Page 61: ...Product name 1 This is the product name affixed to the front of the computer Serial number s n 2 This is an alphanumeric identifier that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warranty period 4 This number...

Page 62: ... notebook firmware BIOS back to factory shipped specifications when replacing the system board The label may have a different number of characters depending on the operating system on the computer Windows 8 models Non Windows 8 models 54 Chapter 4 Removal and replacement procedures ...

Page 63: ...Spare part number Rubber computer feet 685103 001 The computer feet are adhesive backed rubber pads There are 4 rubber feet that attach to the base enclosure in the locations illustrated below Component replacement procedures 55 ...

Page 64: ...e power cord from the AC outlet and then unplugging the AC adapter from the computer To remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery NOTE The battery release latch automatically returns to its original position 3 Pivot the battery 2 upward and remove it 3 from the computer To insert the battery 1 Align the tabs on t...

Page 65: ...le 685112 001 Rubber display bumpers 685102 001 Before removing the display bezel webcam microphone module and display panel while the display assembly is still attached to the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices ...

Page 66: ...4 Remove the display bezel 3 58 Chapter 4 Removal and replacement procedures ...

Page 67: ...e module a Remove the two broadhead Phillips PM2 5 2 5 screws 1 that secure the display panel and hinges to the enclosure and then tilt the display panel 2 away from the enclosure as far as possible Component replacement procedures 59 ...

Page 68: ...b Disconnect the module cable from the module 60 Chapter 4 Removal and replacement procedures ...

Page 69: ...c Remove the webcam microphone module The module is attached to the display enclosure with double sided tape Component replacement procedures 61 ...

Page 70: ...inges to the display panel and then tilt the display panel down 2 until it rests on the computer b Release the adhesive strip 1 that secures the display panel cable to the display panel and then disconnect the display panel cable 2 from the display panel 62 Chapter 4 Removal and replacement procedures ...

Page 71: ...t is secured to the back of the display panel with adhesive material and then remove the display panel 3 Reverse this procedure to reassemble and install the display bezel webcam microphone module and display panel Component replacement procedures 63 ...

Page 72: ... Qualcomm QCA9565 802 11bgn 1x1 Wi Fi BT4 0 Combo Adapter 733476 001 CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality an...

Page 73: ...ore information about the Plastics Kit see Plastics Kit on page 39 2 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module NOTE The 1 WLAN antenna cable is connected to the WLAN module Main terminal The 2 WLAN antenna cable is connected to the WLAN module Aux terminal 3 Remove the Phillips PM2 0 3 0 screw 2 that secures the WLAN module to the system board The WLAN module tilts...

Page 74: ...OTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 66 Chapter 4 Removal and replacement procedures ...

Page 75: ...ion turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the memory module wireless module compartment cover see WLAN mo...

Page 76: ... up the Mylar sheet protecting the memory module compartment 2 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up 68 Chapter 4 Removal and replacement procedures ...

Page 77: ...3 Remove the memory module 2 by pulling it away from the slot at an angle Reverse this procedure to install a memory module Component replacement procedures 69 ...

Page 78: ... includes hard drive cable and bracket 685089 001 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord fro...

Page 79: ... more information about the Plastics Kit see Plastics Kit on page 39 2 Disconnect the hard drive cable 1 from the system board 3 Lift the hard drive 2 out of the hard drive bay 4 Turn over the hard drive then disconnect the hard drive cable 1 from the hard drive 5 Pull the sides of the hard drive bracket 2 out and away from the hard drive Component replacement procedures 71 ...

Page 80: ...6 Remove the hard drive 3 from the bracket Reverse this procedure to reassemble and install the hard drive 72 Chapter 4 Removal and replacement procedures ...

Page 81: ...t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the memory module wireless module compartment cover see WLAN module on page 64 6 Remove the hard drive compartment cover see Hard drive on page 70 To remove the RTC battery Insert a screwdriver or similar small tool between the battery and the cli...

Page 82: ... the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the memory module wireless m...

Page 83: ...acket on the rear of the optical drive position the optical drive with the rear panel toward you 5 Remove the two Phillips PM2 0 3 0 screws 1 that secure the bracket to the optical drive 6 Remove the optical drive bracket 2 Reverse this procedure to reassemble and install the optical drive Component replacement procedures 75 ...

Page 84: ...hese steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery...

Page 85: ...Using a flat bladed screwdriver or similar tool push the tabs of the 4 keyboard clips 1 that are visible inside the battery bay towards the rear of the computer to loosen the keyboard 4 Insert a screwdriver or similar small tool into the keyboard release hole 2 and then press on the back of the keyboard until the keyboard disengages from the computer 5 Turn the computer right side up with the fron...

Page 86: ...rward 2 until it rests upside down on the palm rest 7 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the system board 8 Remove the keyboard 3 78 Chapter 4 Removal and replacement procedures ...

Page 87: ...all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 and then remove the following components Memory module wireless module compartment cover see WLAN module on page 64 Hard drive see Hard drive on page 70 Keyboard...

Page 88: ...1 6 2 0 screws 1 and the Phillips PM2 0 3 0 screw 2 that secure the top cover to the computer 4 Remove the eleven Phillips PM2 5 4 0 screws that secure the top cover to the computer 5 Turn the computer right side up with the front toward you and then open the computer 80 Chapter 4 Removal and replacement procedures ...

Page 89: ...ard cable 2 and then disconnect the cables from the system board 7 Remove the two Phillips PM2 5 6 0 screws that secure the top cover to the computer 8 Lift the rear edge of the top cover 1 until the left and right sides disengage from the base enclosure Component replacement procedures 81 ...

Page 90: ...9 Remove the top cover 2 Reverse this procedure to install the top cover 82 Chapter 4 Removal and replacement procedures ...

Page 91: ...the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 and then remove the following components Memory module wireless module compartment cover see WLAN module on page 64 Hard drive see Hard drive on page 70 Keyboard see Keyboard on page 76 Top cover see Top cover on page 79 To remove the power button board 1 Turn the top ...

Page 92: ...4 Remove the power button board and cable 3 Reverse this procedure to install the power button board and cable 84 Chapter 4 Removal and replacement procedures ...

Page 93: ...om the computer 4 Remove the battery see Battery on page 56 and then remove the following components Memory module wireless module compartment cover see WLAN module on page 64 Hard drive see Hard drive on page 70 Keyboard see Keyboard on page 76 Top cover see Top cover on page 79 To remove the TouchPad button board 1 Turn the top cover upside down with the front toward you 2 Remove the two Phillip...

Page 94: ...TouchPad button board cable 4 from the opening in the top cover and then remove the TouchPad button board 5 Reverse this procedure to install the TouchPad button board 86 Chapter 4 Removal and replacement procedures ...

Page 95: ...mputer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 and then remove the following components Memory module wireless module compartment cover see WLAN module on page 64 Hard drive see Hard drive on page 70 Keyboard see Keyboard on page 76 Top cover see Top cover on page 79 To remove the speaker...

Page 96: ...3 Remove the speakers 4 Reverse this procedure to install the speakers 88 Chapter 4 Removal and replacement procedures ...

Page 97: ...er cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 and then remove the following components Memory module wireless module compartment cover see WLAN module on page 64 Hard drive see Hard drive on page 70 Keyboard see Keyboard on page 76 Top cover see Top cover on page 79 To remove the USB board 1 Release the ZIF connector 1 t...

Page 98: ...3 Remove the USB board 3 Reverse this procedure to install the USB board 90 Chapter 4 Removal and replacement procedures ...

Page 99: ...cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 and then remove the following components Memory module wireless module compartment cover see WLAN module on page 64 Hard drive see Hard drive on page 70 Keyboard see Keyboard on page 76 Top cover see Top cover on page 79 To remove the power connector cable 1 Disconnect the power...

Page 100: ...4 Remove the power connector cable 4 Reverse this procedure to install the power connector cable 92 Chapter 4 Removal and replacement procedures ...

Page 101: ...t a webcam includes Mylar screw covers 748031 001 Display cable for use in HP 240 and HP 455 models with a webcam includes Mylar screw covers 685083 001 Display cable for use in HP 246 and HP 455 models without a webcam includes Mylar screw covers 748030 001 Display enclosure for use in charcoal includes Mylar screw covers 685756 001 Display enclosure for use in black models includes Mylar screw c...

Page 102: ...bly in its entirety 1 Disconnect the display panel cable 1 from the system board 2 Release the wireless antenna cables from the clips 2 built into the base enclosure NOTE Models may have either one or two antennas installed CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer ...

Page 103: ...e the two Mylar screw covers 1 and the two Phillips PM2 5 4 0 screws 2 that secure the display bezel to the display assembly The Mylar screw covers are included with the display bezel spare part kit b Flex the inside edges of the top edge 3 the left and right edges 4 and the bottom edge 5 of the display bezel until the bezel disengages from the display enclosure Component replacement procedures 95...

Page 104: ...crophone module a Position the display assembly with the top edge toward you b Remove the two broadhead Phillips PM2 5 2 5 screws 1 that secure the display panel to the enclosure c Tilt the display panel 2 up 96 Chapter 4 Removal and replacement procedures ...

Page 105: ...d Disconnect the module cable 3 from the module Component replacement procedures 97 ...

Page 106: ...le sided tape 3 To remove the hinge covers a Position the display assembly with the bottom edge toward you b Remove the two Phillips PM2 5 4 0 screws 1 that secure the top hinge covers to the display enclosure and then remove the top hinge covers 2 98 Chapter 4 Removal and replacement procedures ...

Page 107: ...ve the side hinge covers 2 4 To remove the display panel cable and hinges a Position the display assembly with the top edge toward you b Remove the four Phillips PM2 5 4 0 screws 1 that secure the display panel to the enclosure and then remove the display panel 2 from the enclosure Component replacement procedures 99 ...

Page 108: ...cures the display panel cable to the display panel and then disconnect 2 and remove 3 the cable d Remove the four Phillips PM2 0 3 0 screws 1 that secure the display hinges to the display panel e Remove the display hinges 2 100 Chapter 4 Removal and replacement procedures ...

Page 109: ... transceiver c Release the wireless antenna cables from the clips 2 built into the display enclosure d Remove the wireless antenna cables and transceivers 3 NOTE Models may have either one or two antennas installed 6 If replacing the display enclosure be sure that the other subcomponents including the webcam microphone module the antenna receivers and all associated cables and hardware are transfe...

Page 110: ...for use only with computer models equipped with an AMD E1 1200 processor For use in models without Windows 8 688852 001 For use in models with Windows 8 Standard 688852 501 For use in models with Windows 8 Professional 688852 601 System board for use only with computer models equipped with an AMD E300 processor For use in models without Windows 8 688851 001 For use in models with Windows 8 Standar...

Page 111: ...els without Windows 8 685761 001 For use in models with Windows 8 Standard 685761 501 For use in models with Windows 8 Professional 685761 601 System board for use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics subsystem with UMA video memory RCTO system board for use in Brazil and India only For use in models without Windows 8 685107 001 For use in models ...

Page 112: ...the battery see Battery on page 56 5 Remove the following components WLAN module see WLAN module on page 64 Hard drive see Hard drive on page 70 Keyboard see Keyboard on page 76 Top cover see Top cover on page 79 Speakers see Speakers on page 87 USB board see USB board on page 89 Power connector cable see Power connector cable on page 91 6 Disconnect the display cable from the system board see Dis...

Page 113: ...de down and then disconnect the optical drive connector cable from the system board 2 Turn the computer back over open it and then remove the two Phillips PM2 5 4 0 screws 1 that secure the system board to the base enclosure Component replacement procedures 105 ...

Page 114: ...e system board 3 NOTE A thermal pad services a component on the bottom of the system board Replacement thermal material is included with all system board spare part kits Reverse this procedure to install the system board 106 Chapter 4 Removal and replacement procedures ...

Page 115: ...e AC adapter from the computer 4 Remove the battery see Battery on page 56 and then remove the following components WLAN module see WLAN module on page 64 Hard drive see Hard drive on page 70 Keyboard see Keyboard on page 76 Top cover see Top cover on page 79 Speakers see Speakers on page 87 USB board see USB board on page 89 Power connector cable see Power connector cable on page 91 Display assem...

Page 116: ...3 Release the optical drive cable from the clips 4 built into the base enclosure Reverse this procedure to install the optical drive cable 108 Chapter 4 Removal and replacement procedures ...

Page 117: ...on power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan heat sink assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down throug...

Page 118: ... board 4 Remove the fan heat sink assembly 4 NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it NOTE The following illustration shows the fan heat sink assembly removal process on a computer model equipped with an AMD processor NOTE The following illustration sho...

Page 119: ...The following illustration shows the fan heat sink assembly removal process on a computer model equipped with an Intel processor and a graphics subsystem with UMA memory Component replacement procedures 111 ...

Page 120: ...e the heat sink is removed Replacement thermal materials are included with the fan heat sink assembly processor and system board spare part kits NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an AMD processor 112 Chapter 4 Removal and replacement procedures ...

Page 121: ...hics subsystem with discrete memory Thermal paste is used on the processor 1 and the heat sink section 2 that services it Thermal paste is used on the graphics subsystem chip 3 and the heat sink section 4 that services it NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel processor and a graphics subsystem with UMA memory Com...

Page 122: ...mal paste is used on the processor 1 and the heat sink section 2 that services it Reverse this procedure to reassemble and install the fan heat sink assembly 114 Chapter 4 Removal and replacement procedures ...

Page 123: ...2 50 GHz processor 700627 001 3110M 2 40 GHz processor 682417 001 2370M 2 40 GHz processor 677152 001 2350M 2 30 GHz processor 653340 001 2348M 2 30 GHz processor 713165 001 2328M 2 20 GHz processor 693542 001 Intel Pentium processors 2 0 MB L3 cache dual core 35 W 2030M 2 50 GHz processor 713164 001 2020M 2 40 GHz processor 700628 001 B980 2 40 GHz processor 692428 001 B970 2 30 GHz processor 676...

Page 124: ...and then remove the following components WLAN module see WLAN module on page 64 Hard drive see Hard drive on page 70 Keyboard see Keyboard on page 76 Top cover see Top cover on page 79 Speakers see Speakers on page 87 USB board see USB board on page 89 Power connector cable see Power connector cable on page 91 Display assembly see Display assembly on page 93 System board see System board on page 1...

Page 125: ...en remove it NOTE The gold triangle 4 on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor Reverse this procedure to install the processor Component replacement procedures 117 ...

Page 126: ...he BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those...

Page 127: ...cate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer t...

Page 128: ...erly To start System Diagnostics 1 Turn on or restart the computer quickly press esc and then press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostics test while it is running press esc 120 Chapter 5 Using Setup Utility BIOS and System Diagnostics in Windows 8 ...

Page 129: ...he screen 2 Press f10 to enter Setup Utility BIOS Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in c...

Page 130: ...w the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b...

Page 131: ...ystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly To start System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the ...

Page 132: ...A or 19 5 V dc 4 62 A 90 W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The d...

Page 133: ...mber of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 197 0 197 mm Format 1366 768 Configuration RGB vertical stripe Backlight LED Character display 80 25 Total power consumption 2 0 W Viewing angle 65 horizontal 50 vertical typical 14 0 inch display specifications 125 ...

Page 134: ...A security ATA security Seek times typical read including setting Single track 1 5 ms 1 5 ms 1 5 ms 1 5 ms Average read write 13 ms 13 ms 13 ms 13 ms Maximum 27 ms 27 ms 27 ms 27 ms Logical blocks 1 465 149 168 1 250 263 728 976 773 168 625 142 448 Disk rotational speed 5400 rpm 5400 rpm 5400 rpm 5400 rpm Operating temperature 0 C to 60 C 32 F to 140 F 1 GB 1 billion bytes when referring to hard d...

Page 135: ...to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes Creating recovery media and backups Restoring and recovering your system NOTE This guide describes an overview of backing up restoring and recovering options For more details about the tools provided see Help and Support From the Start screen ty...

Page 136: ...y during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Windows Help and Support From the Start screen type help and then select Help and Support 3 As you add photos video music and oth...

Page 137: ... separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external devic...

Page 138: ...out losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 131 If you want to reset your computer to its original state Windows provides an easy way to remove all person...

Page 139: ... of the screen to display the charms 2 When the charms list opens click Settings 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Under Refresh your PC without affecting your files select Get started and follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatti...

Page 140: ...tion from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the sof...

Page 141: ...g properly 1 If possible back up all personal files 2 Insert the first HP Recovery disc you created into an optional external optical drive and then restart the computer or Insert the HP Recovery USB flash drive you created into a USB port on your computer and then restart the computer NOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Cha...

Page 142: ...Windows Remove everything and reinstall Windows option or the HP Recovery Manager option for minimized image recovery Create HP Recovery media before removing the Recovery partition to ensure you have recovery options see Creating HP Recovery media on page 128 Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select R...

Page 143: ...ery reinstalls the original operating system and then configures the settings for the default programs What you need to know Only one set of recovery media can be created Handle these recovery tools carefully and keep them in a safe place HP Recovery Manager examines the computer and determines the required storage capacity for the flash drive or the number of blank DVD discs that will be required...

Page 144: ...t Windows uses Restoring to a previous restore point allows you to reverse changes that have been made to the system since the restore point was created Restoring to an earlier system restore point does not affect data files saved or emails created since the last restore point but it does affect software you may have installed For example if you download a photo from a digital camera and then rest...

Page 145: ... before inserting them into the optical drive Store personal files in the Documents Music Pictures and Videos libraries and back up these folders periodically Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences To create a screen shot 1 Display the screen you want to save 2 Co...

Page 146: ... Restore Windows allows you to back up files using Windows Backup and Restore You can select the level you want to back up from individual folders to drives The backups are compressed to save space To back up 1 Select Start Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to schedule and create a backup NOTE Windows includes the User Account Control feature ...

Page 147: ...if files become corrupt restoring specific files is useful Restoring specific files is also useful if you ever choose to recover the original system using HP Recovery Manager You can only restore specific files that you have backed up before Restoring specific files using Windows Backup and Restore Windows allows you to restore files that were backed up using Windows Backup and Restore 1 Select St...

Page 148: ...ons are not Do not interrupt the process until it is complete otherwise the recovery will fail Recovering using HP Recovery partition select models only The HP Recovery partition select models only allows you to restore your system without the need for recovery discs or a recovery flash drive This type of recovery can only be used if the hard drive is still working To check for the presence of a r...

Page 149: ...age 141 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select the optical drive from the boot options window To change the boot order for a recovery flash ...

Page 150: ...equirements are applicable to all countries and regions The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 A and a nominal voltage ra...

Page 151: ...ark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 Requirements for specific countries and...

Page 152: ... 0 75mm2 or 1 25mm2 conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration 4 The flexible cord must be Type RVV 3 conductor 0 75mm2 conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark 5 The flexible cord must be Type H05VV F 3X0 75mm2 conductor size KTL logo and indi...

Page 153: ...cury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of lif...

Page 154: ...ary from one computer model to another Perform the following steps 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 146 Chapter 11 Recycling ...

Page 155: ...ssembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 147 ...

Page 156: ...splay panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 148 Chapter 11 Recycling ...

Page 157: ...l 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury Display 149 ...

Page 158: ...panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 150 Chapter 11 Recycling ...

Page 159: ...ng 55 spare part number 43 computer major components illustrated 30 computer reset 131 computer specifications 124 connector power 20 connectors service considerations 48 D deleted files restoring 130 139 display assembly illustrated 31 removing 57 93 display assembly subcomponents illustrated 36 removing 57 93 display bezel illustrated 36 removing 57 95 spare part number 42 47 display bumpers spa...

Page 160: ...trated 31 product description 6 15 removing 76 spare part number 45 keys action 26 esc 26 fn 26 Windows applications 26 Windows logo 26 L labels Bluetooth 29 regulatory 29 serial number 29 service 29 wireless certification 29 WLAN 29 latch battery release 27 light 23 lights 23 AC adapter 20 caps lock 24 hard drive 22 power 22 24 webcam 19 wireless 24 M mass storage devices illustrated 38 precautio...

Page 161: ...31 139 discs 129 133 HP Recovery Manager 132 139 media 133 starting 133 supported discs 129 system 132 USB flash drive 133 using HP Recovery media 129 recovery discs 135 recovery media 135 creating 128 creating using HP Recovery Manager 129 recovery partition 133 removing 134 recovery system 139 recycle computer 130 131 refresh 131 computer 130 regulatory information regulatory label 29 wireless c...

Page 162: ...lustrated 37 removing 99 spare part number 42 47 webcam microphone module illustrated 36 removing 59 96 spare part number 43 45 Windows backup 128 File History 128 130 Refresh 130 131 reinstall 130 131 remove everything and reinstall option 131 reset 131 restoring files 130 system restore point 128 130 Windows applications key identifying 26 Windows Backup and Restore restoring files 139 Windows l...

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