HP 2100 ER, User Manual, Page: 75 / 95

Appendix B B-5
Support and Customer Service
Hewlett-Packard Customer Support
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Support Pack Service Contract
If you purchased a Support Pack from Hewlett-Packard to upgrade the
support level, make sure that you immediately send in the registration
card. Failure to submit the Support Pack registration card may delay the
on-site response time.
NOTE Registering allows the local repair office to prepare for the proper
response level needed.
HP FIRST/QUICK FAX Faxback Services
QUICK FAX and HP FIRST are automated systems that fax requested
product information and/or technical support documents to you. These
faxback services are available 24 hours/day.
To use this service, dial the appropriate fax number below for your
country from a touch-tone phone. Follow the voice prompts to select an
index of available support and product documents.
NOTE
Remember to dial the country code before these numbers.
NOTE HP FIRST/QUICK FAX was discontinued in many countries. To obtain
product information and/or technical support documents, go to
“www.hp.com”. Select “HP Services and Support” and then select your
product type.