
TOUCH USER MANUAL 41
TROUBLESHOOTING
Error Code
Problem
Possible solution
12
SSR too hot
The solid-state relay is too hot. Clean
the inlet filter at the bottom of the
panel. Contact authorized service
personnel.
13
Generator too hot
The temperature of the steam
generator is higher than 130°C. If
the error recurs, contact authorized
personnel to descale.
14
Fan running too slow
Check inlet filter at the bottom of
the panel. If the error recurs, contact
authorized service personnel.
16
IO board too hot
Contact authorized service personnel.
19
Internal defect
An internal software error occurred.
Restart the oven.
20
Internal defect
A communication failure occurred
between the computer and the IO
board. Contact authorized service
personnel.
21
Invalid program
you have chosen a program that is not
supported by the oven.
22
Programme interrupted
A program in progress was interrupted
because of a power supply interruption.
The power supply interruption lasted
so long that the program cannot be
restarted.
24
Draining failure
The steam generator could not be
emptied during flushing. The level
sensor reports high water level when
the generator is emptied. Contact
authorized service personnel.
25
ClimaOptima
The ClimaOptima function has not been
calibrated. Go to the service menu to
calibrate.