19
Guarantee
12 months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturers’ guarantee, which covers the cost of
breakdown repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be
defective because of either workmanship or materials, we will, at our discretion, either
repair or replace the appliance at no cost to you.
The guarantee is subject to the following conditions:
- The appliance has been installed and operated correctly and in accordance with our
operating and maintenance instructions.
- The appliance is only used on the electricity or gas supply printed on the rating plate.
- The appliance has been used for normal domestic purposes only.
- The appliance has not been altered, serviced, maintained, dismantled or otherwise
interfered with by any person not authorised by us.
- Any repair work must be undertaken by us or our appointed agent.
- Any parts removed during repair work or any appliance that is replaced become our
property.
- The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
- Damage resulting from transportation, improper use, neglect or interference or as a
result of improper installation.
- Replacement of any consumable item or accessory. These include but are not limited to:
plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
- Replacement of any removable parts made of glass or plastic.
THE GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN
COMMERCIAL OR NON-DOMESTIC PREMISES.
Non-Domestic Usage Policy:
Indesit Company manufactures appliances for domestic use only. We understand that in
some cases our appliances are used in commercial and/or non-domestic situations. We
still provide a full 12 month manufacturers’ guarantee, provided the appliance has not been:
Accidentally damaged
- Damage that occurs suddenly as a result of an unexpected and
non-deliberate external action.
Maliciously damaged
- The deliberate and intentional damage to the product.
Subjected to misuse
-
Incorrect or careless or improper use.
Subjected to overuse
- Excessive usage versus that expected of a domestically situated
appliance.
5 Year Parts Guarantee
Hotpoint also offers you a FREE 5 year parts guarantee. This additional guarantee is
conditional on you registering your appliance with us and the parts being fitted by one
of our authorised engineers. There will be a charge for our engineer’s time.
To activate the extra parts warranty on your appliance, simply call our
free phone
registration line on
0800 519 2102 (Republic of Ireland 1800 844 347)
